Evaluation of the impact of revisiting just culture within a pharmacy department in an academic medical center Stephanie Crowley, PharmD, MS; Engie Attia, PharmD; Mobolaji Adeola, PharmD; Alex Varkey, PharmD, MS; Catherine Hatfield, PharmD; David Wallace, PharmD PURPOSE
RESULTS
The primary objective was to assess change in perceived just culture after distribution of the medication safety newsletter, which was measured by change in percentage of negative responses (PNR) to the just culture assessment tool (JCAT) pre- and post- intervention.
A total of 118 (40.5%) and 79 (27.5%) of pharmacy department employees completed the pre-and post-Just Culture Assessment Tool (JCAT) surveys, respectively. For the primary endpoint there was an unexpected statistically significant increase in overall JCAT PNR between the pre- and post-surveys (p=0.035). These results were likely due to confounders related to response rate rather than the intervention itself. There were statistically significant increases in PNR for the ‘Openness of Communication’ (p=0.009) and ‘Continuous Improvement’ (p=0.032) domains.
METHODS
The primary objective was to assess change in perceived just culture after distribution of the medication safety newsletter, which was measured by change in percentage of negative responses (PNR) to the just culture assessment tool (JCAT) pre- and post- intervention.
CONCLUSION
Cultivating a just culture is developed over time and is a dynamic process that is influenced by many factors. Just culture process improvements are likely to impact more than one just culture domain thus utilizing a validated tool to measure changes at the domain level may be beneficial.
PGY2 - PGY1/PGY2 HEALTH-SYSTEM PHARMACY ADMINISTRATION AND LEADERSHIP RESIDENCY
Stephanie Crowley, PharmD, MS Stephanie earned her PharmD and her MS in Pharmacy Leadership and Administration from University of Houston College of Pharmacy in 2019 and 2021, respectively. Following her completion of her PGY2 residency, Stephanie will assume the role of pharmacy operations manager at HCA Kingwood. Primary project preceptor: Engie Attia, PharmD, BCPS Presented at 2020 Virtual Vizient Pharmacy Network; 2021 Virtual Alcalde Southwest Leadership Conference.
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