Winning Edge: March 2015 - BESMA 2015

Page 34

Feature | education

Learn to play the game Juliette Denny explains the benefits of using gaming techniques to improve your learning system, engage your teams and create real ROI

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ecuring return on investment (ROI) is an essential, but often seemingly unachievable, goal of a learning and development strategy. For many involved in the strategy, the learning management system (LMS) is key. If your LMS doesn’t inspire or encourage participation, it simply won’t be used. Apply the principles of gaming (“gamification”) to your LMS Game on and you can overcome its Deloitte gamified its training programmes and found that learners pitfalls, developing a system that took 50% less time to complete engages its users and encourages their training. Long-term a culture of empowerment. learner engagement was

massively improved is your LMS giving roi? Today, when every action and investment counts, it is important that your LMS is giving you value for money. And remember, ROI doesn’t simply refer to financial investment – it’s also time, effort, resources, accountability and support. How hard is it to get your LMS off the ground, and how easy is it to get your employees to use it? Is top tier management behind the project? The LMS requires buy-in from all levels of an organisation.

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If you’re struggling with your LMS roll-out and seeking employee engagement, start with Donald Kirkpatrick’s four levels of training evaluation: reaction, learning, behaviour and results. REACTION: Are learners eager to log on? How often – if at all – do they return? Do they enjoy time online, exploring, completing modules and taking assessments? Ideally, the LMS should be a self-service platform for learners to interact without you having to push them. Invite learners to complete employee reaction surveys directly on the LMS. LEARNING: What do you want the LMS to do? Change behaviours? Change attitudes? Upskill the ismm.co.uk

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