New focus: PSC’s Rohan Stewart is driving positive culture across the diversified business
Conserving the culture PSC Insurance Group continues to grow at a rapid rate, but not at the expense of core company values By John Deex
P
SC’s journey began in 2006 with the acquisition of a Melbourne brokerage with five employees and $800,000 of revenue. Some 15 years later the diverse insurance group is heading for $220 million in annual revenue, with operations not just in Australia but also New Zealand, the UK and Hong Kong. It’s broking roots remain strong, with traditional branch offices and a thriving authorised representative (AR) network, but PSC has also branched out into workers’ compensation, claims solutions and life – and boasts a range of specialist underwriting agencies. The appetite for growth has not diminished, with the group aiming to double in size and capability over the next four years. Group Chief Executive Rohan Stewart, who joined the business in 2009, tells Insurance News that while continual growth is the target, it has to be done in the right way – controlled, considered, and with a healthy culture at its heart. Putting the client first is part of PSC’s DNA he says, as is looking after front-line staff and not micro-managing. “I think we’ve always set healthy stretch targets for our business,” he tells Insurance News. “We always want our business to grow year-on-year, we want to grow revenue, grow profit – we have always had that as a minimum expectation.
30 insuranceNEWS
August/September 2021
