Association Update

Our Visit to a Local High School Successful

Insurors of Tennessee went to visit Holloway High School, in Murfreesboro, to spread awareness of careers in insurance. The trip was such a success as seven students registered for our online insurance education boot camp. The boot camp is a crash course on all aspects of a career in the insurance industry. Several students came to us with questions and were interested in all the benefits our industry has to offer. Following is a conversation with a teacher during our visit.

The Insuror: Do you think your students have been motivated by our visit here today? Teacher: I think it’s a really good way to reach some kids who don’t know about the job opportunities in insurance. These are jobs where they can earn a good living even without going to college. So yes, I talk about this in my classes. I did not realize the flexibility of the many careers in insurance. And, you don’t have to work weekends.

The Insuror: What benefits do you see students gaining from learning about insurance careers early? Teacher: Some careers you talked about are going to be very appealing to the kids who do not want to go to college. They would just need specific education that costs much less and takes less time than going to college. Definitely, I think we need to teach about insurance career opportunities. I love the zoom insurance boot camp idea. Thank you so much for coming today. I think this was a real success.

Women In Insurance: WINS Events

In April, WINS hosted an event at Coletta's Restaurant in Memphis. A big thank you to Bailey Special Risk and Imperial PFS who sponsored the event. The food was delicious and everyone had a great time networking, socializing and hearing from speaker Shante Avant, with Women's Foundation of Greater Memphis.

Please mark your schedule to attend an upcoming event. 8/23 in Knoxville - details to be announced 10/17 in conjunction with the Annual Convention

Cindi Gresham Featured in Big I Magazine

BY Olivia Overman, Big I

Gresham was studying biology at college when a friend of her father asked if she or her sister would be interested in a summer typing job at an insurance agency. While Gresham did not know how to type, the owner asked if she could be accurate and she replied, “What dummy can’t do that?” She was hired and started working her way up, promoted to personal lines customer service representative (CSR) and then to commercial lines CSR. Gresham later joined Boyle Insurance Agency as a commercial CSR. “I worked my way up and was eventually promoted to senior vice president and then became president of the agency in 2010. I’ve been here 34 years.” As the national director for the Insurors of Tennessee, Gresham’s career path demonstrates how a typist with ambition and drive can have a successful and rewarding insurance career.

What Advice Would You Give a CSR in 2022? Always do your best. Never compromise your values. Be honest and thorough. Continue to learn and grow in our industry. Get involved with your state and national Big “I” association. Goals are good to have, but don’t spend so much time focusing on the future that you miss today. It is a gift.

How Does Education Open Doors? I highly believe in education. I believe in continuing that throughout your career. When you take time to master each step and continue to learn, the possibilities are endless. That is why at Boyle we pay for all continuing education and insurance designations.

Biggest Challenges? Right now, it is finding personnel. We started a program where we are going to use a former secretarial desk for entrylevel people where we will train them and help them get licensed. Even if we do find people to work at our agency and we are not a good fit for them, I feel like we've still been successful getting someone into our industry. I will never feel bad or begrudge anyone for trying to do better, but right now it's hard when you can't find people at all.

Biggest Changes? I remember when we changed to the commercial lines manual and people were saying this will never work because you must have separate manuals for each line of business, like a fire rate manual, a crime manual and a surety manual. When I came to Boyle I had a little computer experience and some of the older ladies that worked here told me I was going to have to do all the work because I knew how to work a computer. I think there have been lots of changes already, but I think we're going to see a lot more.

Tucker Agency Hires New Controller/Client Manager and Commercial Producer

Tucker Agency, an independent insurance agency based in Nashville, has announced the hiring of Halsey Fischer to assist with client management. Fischer has been an accountant his entire career, most recently working with HCA. He will not only be a client manager for Tucker Agency but will also serve as the company’s controller. He is a Nashville native and graduated from Montgomery Bell Academy. In addition, he earned a Finance degree from Southern Methodist University and has worked in financial services for over 14 years.

Will Tucker, agency founder and principal said of the addition, “I’m excited that we have someone with Halsey’s background and experience to add to the capabilities of our agency. We are confident that he will provide excellent customer service and exceptional responsiveness for our insureds.”

Megan Callender has joined their team as a commercial producer. In her new position, she will bring her experience in sales and client relations to help businesses implement better solutions for their insurance and risk management needs. Previously, Callender worked as a senior director and client relations manager for an upscale executive matchmaking company. In that role, she regularly advised and worked with c-level executives of fortune 500 companies and entrepreneurs in a wide array of industries.

“We’re very excited to add someone of Megan’s caliber to our team. In an industry that is underrepresented by female producers Tucker Agency is committed to changing that dynamic,” says Will Tucker, agency founder and principal. u

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Dion Matos - Area Manager

760.445.5909 Dion.Matos@bbsi.com