Company Spotlight

Central Insurance

Founded in 1876, the Central Insurance Companies have evolved into a successful property and casualty group, providing auto, home and business coverages to more than 350,000 policyholders in 24 states. Central operates under the leadership of President Evan Purmort on a strong foundation of core values including Integrity in the way it operates its business, Relationships developed by trusting its partners and sharing in each other’s successes, and Excellence driven by its continual pursuit of improvement and quality.

Operating with Integrity

Central is a stable and secure company, providing consistency in underwriting and pricing, along with a broad range of products and programs allowing agents to tailor coverages to meet their customers’ needs. The Central team consistently strives to exceed policyholder expectations by providing innovative, quality coverage and hospitality-focused service.

Building Relationships

Central is a regional carrier that operates exclusively through the independent agency system, and has for over 140 years. The company chooses to work with a select group of agency partners which allows them the opportunity to build strong, long-lasting relationships. Central supports these relationships through franchise value, companysponsored programs, a long-standing history of involvement with the IIABA and Trusted Choice, and agency advisory councils which generate and encourage agency feedback to help them further develop products and technology which enhance agency value.

Committed to Excellence

Central is dedicated to excellence and this commitment is reflected in its

Fulfilling the Promise Since 1876

combined assets totaling over $1.7 billion and its A.M. Best rating of "A" Excellent. The company has been recognized with multiple industry awards including the Best Practices Award of Excellence, IVANS Digital Insurer Gold Award, and the Pinnacle Award from Applied Systems.

The company is dedicated to continuously improving the way they do business with their agents and policyholders. Investments in modernizing infrastructure, building out anti-fraud and claims specialization capabilities, incorporating use of data analytics, and delivering industryleading service enhance the value proposition of Central and its agency partners.

Value-added, time-saving services like the myCentral website and myCentral Mobile app allow policyholders to self-service their account online with solutions such as reporting a claim, viewing their auto ID card or policy, and making payments. Central’s e-options allow customers to enroll in electronic delivery of policies and billing statements, and online payments. Central’s digital presence includes multiple social media channels and a blog for enhanced customer communication and service.

Central’s culture is the driving force behind the company’s ability to fulfill the promises of security, protection and peace of mind. The company invests in the education and development of its employees so customers can rely on superior performance from a talented, experienced workforce. Central has over 620 employees nationwide who collectively hold over 975 designations. Nearly half of those employees have been with the company 10 years or longer. Employees are also dedicated to maintaining excellence in the communities in which they live and work through charitable giving. u

David Lee, CPCU Vice President & Regional Manager 1.800.935.6427 dlee@central-insurance. com

David is the Regional Manager of Central’s Southeast Regional Office focused on strategic perpetuation of the underwriting, marketing and claims functions serving Central’s agency partners in the region. He joined Central in 2003 in the Claims department, and held positions in both Personal and Commercial Lines Underwriting before becoming Marketing Manager for North and East Georgia. He was promoted to Regional Marketing Manager for the Southeast Region in 2016 and to Assistant Vice President in June 2019 before being promoted to Vice President in November 2019. David is a graduate of the University of Georgia with a degree in Business Management.

Matt Sbordone, CPCU TN Marketing Manager 1.800.767.9440 msbordone@ central-insurance.com

Matt is Central’s Marketing Manager for the state of Tennessee. He started his career with Central in 2014 in Commercial Underwriting and was a Senior Commercial Lines Underwriter before taking on the role of Marketing Manager. Matt is a graduate of Quinnipiac University in Hamden, Connecticut and prior to his career at Central, had over six years of commercial underwriting experience in the industry.

TOGETHER WORKING

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