7 minute read
From Your CEO
From Your CEO Answering the "Why?" and the "How?"
I've been blessed to have had a great career in the insurance industry, and when I sold my agencies in 2018, I'm sure many thought that chapter of my life was closed. So why would I come back to this industry when I have achieved success in it already? Why would I take on a new role as Insurors CEO when I hold an elected office in the State Legislature? Why would I want another "challenge" in this stage of my life? The answer is simple – this was an opportunity I couldn't pass up, because the insurance industry is a part of me.
Insurors of Tennessee is an "institution" in the world of insurance. The legacy spans over 127 years and has built such a relevance in our state that people who don't even know what we do still recognize our name. Even though I was a "captive" or "direct writing" agent for my career – I knew the significance of Insurors of Tennessee and what it meant to be a member. Now I have a chance to be a part of all of this.
When I look back on it, the 35 years I've spent in the insurance industry doesn't seem like it has been that long. But 35 years doing anything is a long time, especially in a world where people often change careers multiple times. But I love the insurance industry, and what we do to help the people of our communities.
Although some may consider it cliché, I think we would all agree that there is something very special about helping your insureds in their time of need. Whether it's a burned down office building, a tornado-blown house, a costly accident or a widowed spouse – the satisfaction of helping people get a part of their life back is immeasurable.
I loved helping my insureds when I was an agent, and I can't wait to help you better support yours as Insurors CEO. We are in a changing world, so I know there are things that are going to need to be different for our Association. But I also know that we didn't get to be 127 years old by not keeping the things that make this organization great. I will commit to you that we will find a balance between our solid foundation and making sure we improve – all while keeping our identity intact. How Will We Improve?
So, where do we start? I have committed to your Board of Directors that I will personally reach out to every member agency in this organization by the end of the 2nd Quarter in 2021. I want to get to know you, get to know your business, and hear your feedback on how we can improve. Once I have completed those conversations, we're going to begin to implement needed changes and also reinforce some of our fundamentals.
One of the fundamentals is interaction with our members on a more personal level. I am also committing to you that Daniel, Jim, Nick and myself will be more active in visiting our members and their regional communities. We are going to provide more face-to-face value for our members and make sure they are seeing tangible return on their membership investment.
We're also going to work with the Big "I" to make sure the value they bring is more evident to our members. There are many products and programs that they offer, and I don't want those to get "lost in the shuffle" of other opportunities. I really think they can bring significant additional value to many of our agencies.
And finally, I am going to bring an agent's perspective to the conversations we have and decisions we make as a staff. Our Board directs us on our strategy, but I also have an obligation to implement that strategy in the best way possible for our members. I think I can bring some of that agent mindset to our day-to-day implementation as we look to Educate, Protect and Support you all.
Let Me Know How Else to Help
Please feel free to reach out to me at rtravis@insurors.org or call my cell phone at 423.618.0649 with any thoughts, questions or concerns you may have.
I am here to serve you, the members of Insurors of Tennessee. And remember – I love this industry! u
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EDUCATION SCHEDULE
SEP
FEB 2/2 CISR Agency Operations •
NASHVILLE
2/3 CISR Agency Operations • MEMPHIS 9/15-17 CIC Commercial Casualty • NASHVILLE 9/28 CISR Commercial Property • JOHNSON CITY 9/29 CISR Commercial Property • KNOXVILLE 9/30 CISR Commercial Property • CHATTANOOGA
2/17-19 CIC Commercial Property • NASHVILLE
MARCH 3/10-12 CIC Commercial Multiline • MEMPHIS
APRIL
4/6 CISR Personal Residential •
JOHNSON CITY
NOV
11/3-5 CIC Personal Lines • NASHVILLE
DEC
12/7 CISR Commercial Casualty II •
NASHVILLE
12/8 CISR Commercial Casualty II • MEMPHIS
4/7 CISR Personal Residential • KNOXVILLE 4/8 CISR Personal Residential • CHATTANOOGA 4/21-22 Ruble Graduate Seminar • NASHVILLE ONLINE EDUCATION
MAY
5/11 CISR Elements of Risk Management •
NASHVILLE
5/12 CISR Elements of Risk Management • MEMPHIS Use code FALL2020 to get 20% off all
2/2 2/3 4/6 4/7 4/8 5/11 5/12 9/28 9/29 9/30 12/7 12/7 12/8 12/8 12/8 12/9 ABEN online CE courses.
AUGUST 8/4-6 CIC Agency Management •
KNOXVILLE
Use code INSTN to get 20% off on Pre-Licensing and CE courses through Kaplan Financial.
Online training for new hires. Use code
Education Calendar
The Insurors of Tennessee offers education opportunities to member agents across a wide range of insurance specialties that satisfy individuals at many different experience levels. If you are looking to further your career, seeking a professional designation, or need to satisfy continuing education requirements, check out the variety of courses available.
Registration is fast and easy at www.insurors.org. More information about each class can also be found online.
CISR
Fee: $186
Agency Operations Agency Operations Personal Residential Personal Residential Personal Residential Elements of Risk Elements of Risk Commercial Property Commercial Property Commercial Property Commercial Casualty II Commercial Casualty II
CE: 7
Nashville Memphis Johnson City Knoxville Chattanooga Nashville Memphis Johnson City Knoxville Chattanooga Nashville Memphis
CIC
Fee: $430 CE: 16
2/17-19 Commercial Property Institute 3/10-12 Commercial Multiline Institute 4/21-22 Ruble Graduate Seminar 8/4-6 Agency Management Institute 9/15-17 Commercial Casualty Insitute 11/3-5 Personal Lines Institute Nashville Memphis Nashville Knoxville Nashville Nashville
The National Alliance for Insurance Education & Research is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville, TN, 37219-2417. Website: www.nasba.org. Advanced Curriculum Rating = 20 CPE Credits. For more information regarding administrative policies such as complaint and refund, please contact our offices at 800-633-2165. 12/9 12/9 12/9 12/10 12/10 12/10 12/10 12/10 12/10 12/11 12/11 12/18 12/18 12/18 12/18 12/18 E&O: Roadmap to HO Endorse. Pt. 1 CE: 3 $72 E&O: Roadmap to HO Endorse. Pt. 2 CE: 3 $72 Flood Program Overview: NFIP CE: 3 $72 Premium Auditing: Agents Must Know CE: 2 $52 The Basics of COPE CE: 3 $79 The Law of Insurance Contracts CE: 3 $79 Torts, Negligence & Liability CE: 3 $79 NFIP Then and Now CE: 3 $72 E&O: Comm. Prop. Coverage Gaps CE: 3 $72 E&O: Roadmap to Policy Analysis I CE: 3 $72 Commercial Prop. Endorsements CE: 2 $48 E&O: Meet the Challenge of Change CE: 2 $48 Business Auto Claims Problems CE: 2 $48 Ethical Issues: Personal & Org. CE: 3 $72 Business Income and Extra Expense CE: 2 $48 Are You More Ethical Than Politician? CE: 1 $24
Addl' Courses (www.iiaba.net/vu) Available from IIABA Virtual University. Member pricing shown. Ethics for Insurance Professionals CE: 3 $75 How to Calc. Business Income in 5 Min. CE: 3 $50 National Flood Insurance Program CE: 6 $80 New Employee Training Course CE: 9 $100 *check VU site for current information on CE and pricing
Available from The National Alliance (www.scic.com) Legal & Ethical Requirments of Insurance CE: 4 $75
ABEN Webcasts (insurors.aben.tv)
Upskill20 to get 20% any bundle. Insuring Flood Exposures - NFIP Review CE: 4 $75
Cyber Security and Insurance Risk CE: 2 $48 Double Trouble - COI and Biz Auto CE: 2 $48 Are You More Ethical Than Politician? CE: 1 $24 E&O: Roadmap to PAP and PUP CE: 3 $72
Available from The Institutes
(insurors.ceu.com)
Insurance Principles and Policies Long Term Care Workers’ Compensation Employee Benefits for Small Companies Healthcare Reform and Affordable Care CE: 7 CE: 24 CE: 10 CE: 4 CE: 5 $49 $99 $59 $39 $49
Register Online at www.insurors.org Indicates course is presented by The National Alliance. Register for these courses at www.thenationalalliance.com
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