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78) Levels of School

Three- to five- year old children are considered pre-school aged. Children usually start kindergarten in August or September of the year they have their 5th birthday. Elementary school is kindergarten through 5th or 6th grade. Middle school or junior high is usually 6th through 8th grade. High school is 9th through 12th grade. Adults who do not have a high school diploma can take the GED test. The GED is often accepted like a high school diploma.

79) Curriculum & English as a Second Language (ESL)

In elementary schools all the students usually take the same classes. In middle school and high school, students usually have options for classes including languages and arts. Discuss the options with your children and show interest in their classes. All public schools have to provide ESL classes.

(80 & 81) Report Card with GPA example 80) Report Cards

Report cards use grades in the form of letters or numbers to show how well a student is doing in school. Report cards are distributed two to four times a year. Some schools give report cards directly to students, some mail them to parents, and some provide report cards on the Internet. You may have to sign to confirm that you received the report card. Talk to your children about their grades, and congratulate them when they get good grades. Talk to someone at school if you have questions.

81) Grade Point Average (GPA)

Middle school, high school, and college students receive grades lettered “A” through “E” or “F”. “A” is the highest grade and “E” or “F” is a failing grade. Each student has a grade point average (GPA). The GPA is a summary of a student’s grades. Each letter grade has a value shown here: A = 4 points C = 2 E = 0 B = 3 D = 1 F = 0 4.0 is a perfect GPA, but some high schools offer honors and AP classes. In these classes an “A” is equal to more than four points. A high GPA can help students get into good colleges and receive good jobs.

82) SATs, ACTs, & TOEFL 86) How to Help Your Kids Succeed

The SAT and ACT are tests that help colleges evaluate students. Students usually need to take one of these tests to get into college. Typically they take these tests in 11th or 12th grade. Foreign students may have to take the TOEFL to get into college.

83) Finding a School for Your Kids

Every child has the right to a free education up to 12th grade. Contact your school district if you do not want to send your child to the school in your neighborhood. Some communities have charter schools and alternative schools. These schools can help children who do not do well in regular public schools. Head Start is a national program to help preschool-aged children from low-income families. Your participation in the education of your children will impact their success. Schools offer parent-teacher conferences. Attend parent-teacher conferences and talk to teachers about: - How your child is doing. - How you can help. - The homework policy. - Book suggestions. - Any other ideas they have. Ask for an interpreter if you do not understand English. Do not use children as interpreters. In the U.S. it is common for parents to participate in schools, offer opinions, and ask questions of the teachers. You can talk to your child’s teacher at any time during the year. Most schools have a volunteer parent organization, known as a PTA, PTSA or PTO. These organizations can allow you to: - Find great resources. - Meet other parents and teachers. - Give your opinion about how to improve the school.

84) Parent-Teacher Conferences

Read to them and have them read to you when they are ready. Set up and maintain schedules such as a consistent time to go to bed at night and to wake up in the morning. When your child breaks rules, use reasonable consequences. Getting good sleep helps their memory and ability to focus. At home, share chores. Let your children cook with you and discuss ingredients and cooking processes. Get educational toys. Praise your kids as much as possible to reinforce good behavior. Taking your child out of school for a long period of time can hurt their academic progress. If they need to miss school, provide a written note to the school. Create a consistent time at home for homework and reading without TV. If you watch a lot of TV, so will your children.

85) Parent Organizations

Encourage your children to make friends.

87) Extracurricular Activities

Students should participate in one or more after-school activities such as athletic teams, music clubs, theater, and student organizations. This will help them make friends and learn new skills. Demonstrating different talents can help when applying to college.

88) Interactive Teaching Styles

Education is more than just taking notes and listening to the teacher. Adult and young students ask questions, answer questions, and do school activities in small groups.

89) College, University & Vocational Schools

State universities are usually less expensive for students who live in that state. Private universities are usually expensive for all students. Community colleges are less expensive than universities. Vocational schools are for high school graduates who want to develop a specific job skill, such as computer skills or mechanics. There are many federal grants, loans and financial aid to help students pay for college.

90) Learning English

Learning English opens doors of opportunity and allows you to communicate with more people. Learning English is difficult and requires years of practice. Always attend classes, do homework, practice whenever possible with native English speakers, listen to the radio and music in English, and watch TV in English. Don’t be shy or afraid to make mistakes. The people who learn are the people who practice. Mail delivery is usually fast and safe. To address an envelope: 1. Put the address of the person you are mailing to in the middle. 2. Put your address in the top left. 3. Put a stamp on the top right. com, and at many grocery stores. Letters with stamps that weigh less than 1 pound can be dropped in blue metal mailboxes. Post offices have many options for shipping letters and packages.

92) Automated Menus

When you call a business or government agency, it is common to immediately hear a voice recording that greets you with a list of options. To talk with specific people, you need to first listen to a recorded menu and then dial the numbers of the extension of the person you

91) Postage & the Post Office

You can buy stamps at the post office, at usps. want to talk to.

The address of the person sending the mail.

The address of the person receiving the mail.

93) Computers & Internet Safety

Many people communicate through email. You can set up a free email account with gmail.com, hotmail.com, or yahoo.com. When you share your email address with companies, they can share your email address with other companies. Use antivirus software and a firewall to prevent computer viruses and identity theft. Do not open links, photos or attachments from someone you don’t know. Never send an email with personal information including: - Bank account numbers. - Social security numbers. - Credit card numbers. - Passwords. Paying for Internet access at home can be a large long-term cost. Investigate options and check the time period for the contract.

94) Names & Titles

Most U.S. Americans have a first name and middle name given by their parents and a last name, or surname. The last name comes from the father’s family. Traditionally, a married woman takes the last name of her husband, but it is common now for women to keep their own last name. Some people use their middle name and some do not. People usually talk to other people using first names. When you need to address a man formally you use Mr. (Mister). For women use Mrs. (Misses) or Ms. (Miss) depending on different factors. If a man or woman has another title like Dr. (Doctor), use that title to address them formally.

95) Junk Mail & Phony Phone Calls

Be cautious if you have “won” something for which you never applied. Phone calls from people you do not know can be an attempt to get your personal information to steal your money. Gifts or checks marked as “free” often come with services or contracts that you do not want. If you do not want to receive calls from companies that try to sell you things, you can register your phone number on the National Do Not Call Registry at www.donotcall.gov or by calling 1-888-382-1222.

96) Document Storage

Make copies of important documents and keep the copies in a separate safe place. These can include: - Birth certificates. - Car or home titles. - Passports. - Diplomas and school records. You should also keep the following documents filed and organized: - Paystubs, tax forms and other financial documents. - Leases and other contracts. - Automobile, medical, and insurance records. Review credit card and bank statements to make sure that they don’t include purchases or withdrawals you didn’t make.

97) Answering Phones & Checking Messages

Sometimes people consider it rude to answer a cell phone during a meeting, at meals, at the library, or when talking with friends. For this reason, you often need to leave and receive messages. If you have to answer calls in public places, do not talk very loud. In some states driving while texting or talking on a cell phone is illegal.

98) Cell Phone Expenses

If you have a cell phone, understand the minutes and services that are part of your plan. You can get a very large bill if you use more services or minutes than you signed up for. You have to sign a two- or three-year contract with most cell phone companies.

99) Using the Phone Book

In telephone books such as the Yellow Pages the yellow section is organized in alphabetical order from “A” to “Z” by business type. The white section is organized by business or individual name. The beginning section has emergency numbers, and local maps. You can dial 411 or 1-800-555-1212 to find phone numbers and addresses, but those services often cost money. Whitepages.com and google.com are free. Numbers that start with area codes 800, 866, 877, and 888 can usually be called for free from any phone.

100) Daylight Saving & Time Zones

At 2:00 a.m. on the second Sunday in March, clocks are set forward one hour to 3:00 a.m. At 2:00 a.m. on the first Sunday in November, clocks are set back one hour to 1:00 a.m. Daylight Saving is not observed in Hawaii or Arizona. There are four time zones. When it is 11:00 a.m. Eastern Standard Time in New York, it is: - 10:00 a.m. Central Standard Time in Chicago. - 9:00 a.m. Mountain Standard Time in Denver. - 8:00 a.m. Pacific Standard Time in San Diego.

(100) Mainland U.S. Time Zones

MARCH +1 Hour

NOVEMBER -1 Hour

PST MST CST EST

101) Greetings

When you meet someone for the first time, you: - Stand up, smile and make eye contact. - Shake hands firmly. - Say “My name is ____. Nice to meet you.” Hugging is common with family and friends. It is important to remember people’s names.

This section discusses traditional U.S. American values. Not all U.S. Americans or any group of people from the same country or region act the same way. Every individual has his or her own culture. In this section we will use generalizations to get you to think about these differences and think about your own culture.

102) Cleanliness

People usually: - Take a shower or bath every day. - Brush their teeth two or three times a day. - Use deodorant. Many people are uncomfortable with strong body odors, bad breath, chewing gum loudly, and spitting or belching in public. Littering, or throwing garbage or trash in the wrong place outside of your home, is illegal. Put trash and waste in the correct containers. The plumbing system in the U.S. is reliable. Toilet paper is flushed in the toilet, not thrown in the trash can. Do not put anything that is not toilet paper in the toilet.

103) Common Social Taboos

There is some information that people like to keep private. Do not ask people you don’t know very well about their: - Opinions about politics. - Salary or how much they make. - Sexual orientation and practices. - Religious beliefs. - Age or weight. Do not stare or point at people. Do not use bad language in front of children and others who might not approve. In general it is good to smile, open doors for others, and say “please” and “thank you”.

104) Political Correctness

Do not use language that is politically incorrect. See the list below.

Politically correct Politically incorrect or offensive

African-American/Black Negro, Colored

Gay/Homosexual Homo

Asian

Elderly/Senior

Mentally or physically challenged Oriental

Old, Ancient

Handicapped, Retarded

105) Punctuality & Confirming Meetings

It is important to always arrive on time for: - Work and work meetings. - School. - Appointments with a doctor or dentist. For social events, the importance of being on time depends on the situation. Some people see being late as a sign of disrespect. Some people think it is okay to be late for social events. If you are late for an appointment or a meeting, call to let people know and apologize when you arrive. Use a planner or calendar to remember where you need to be.

106) Personal Space and Volume

In the U.S. the physical space between you and the person you are interacting with is usually at least one full arm’s length. Some people do not like when other people speak very loud. People may think you are angry when you talk loud.

If you do not understand something, it is usually better to admit it immediately. This is true especially when it impacts safety at work.

If you tell people you will go to a social event, they expect you to go. It is okay to say

“Thank you for the invitation, but I am not able to attend.” People can get upset if you say “yes” but you do not go.

If a person offers you help and you say “no”, they may not offer again.

108) Small Talk

Small talk is starting conversations about things such as the weather, sports, movies, television, shopping, etc. It can also include topics like your family or your perceptions of the U.S. Small talk can be a way to lead to deeper

106) Personal Space

107) “Yes” Means Yes and “No” Means No

conversation.

109) Humor

Humor can start conversations or relax situations. Sarcasm is common, where people say the opposite of what they mean. For example, a person can say “Wow, it’s really hot outside!” when the weather is very cold. Some people use sarcasm when they are upset, and some use it to be funny. Do not use humor about race, gender, homosexuality, disabilities or religion.

110) Dating & Marriage

It is common for men and women who are not dating or married to be friends. If a member of the opposite sex talks to you, it does not mean that he or she is interested in a relationship. Most married couples wear a wedding ring on the finger next to the little (pinky) finger of the left hand.

111) Religion

People practice many religions, and you are free in the U.S. to choose any religion. Religion is personal and is not talked about in public schools and most workplaces.

112) Gender Equality

Women and men have the same rights and have equal roles in society. Many women have leadership positions in the government and at businesses. It is common for men to do traditionally female jobs such as cooking, cleaning, and taking care of children.

(110) Wedding Rings

(112) Gender Equality

113) Asking Questions

Many U.S. Americans respect people who ask questions. When you do not know how to do something, do not be afraid to ask. Most people will be happy to help you. Do not feel bad if someone tells you that you made a mistake. Ask questions and learn from the mistake.

114) Punishing Children

Using physical punishment at home or at school to punish children is illegal. If children break the rules at school they may have to stay after school or be suspended and not allowed to come to school for a few days. Talk to someone at the school to learn about rules that your children need to follow.

115) Tipping

When you go out to eat, expect to pay 15-20% for a tip. An 18% tip is average. At restaurants it is common for servers to bring your bill before you ask for it. You should also tip your hairstylist, taxi drivers and people who help with your luggage. Never tip a government officer. This includes police officers.

(115) Tipping

116) Dogs

If you have a dog you need to: - Give the dog food and water. - Let the dog outside 3 to 5 times a day. - Clean up after your dog when it goes to the bathroom outside. If you do not take care of your dog, your neighbors may call the police. If you would like to pet a dog: 1. Ask the dog’s owner for permission. 2. Allow the dog to smell your hand and do not put your face near the dog’s face.

117) Crime

Be smart, but don’t be scared of everyone and everything. Common safety suggestions are to: - Lock up your home, car, bike and objects. - walk alone at night in unsafe neighborhoods. - Don’t carry a lot of money or valuables with you. A lot of theft takes place through credit card and email fraud. If you see a crime happen, get to a safe place and call 911.

118) Sex

Prostitution is illegal in most states. Sexually transmitted diseases (STDs) are common. It is important to know your partner’s sexual history. Talk to your doctor or a health clinic for more information about STDs and how to protect yourself.

(116) Dogs

119) Measurement Conversions

The U.S. does not use the metric system. You should learn the following conversions:

1 pound (lb) .45 kilogram (kg) 16 ounces (oz)

1 mile 1.6 Kilometers (km)

1” inch 2.5 centimeters (cm)

1’ foot .3 meters (m) 12” inches

70°F 21.1°C

1 gallon 3.8 liters °F = 9/5 °C + 32

4 quarts = 8 pints

You should know how tall you are (your height) in feet and inches and how much you weigh in pounds.

120) Reading Expiration Dates

Food and drinks that come in containers have an expiration date. This tells you when the food will start to go bad. You can get sick if you eat or drink anything that has expired. Dates are always written in month/day/year format (November 18, 1977 is written as 11/18/1977).

121) Getting Store Cards & Using Coupons

Many supermarkets and office supply stores give discount cards to people who register their name and address. You can also find coupons in newspapers.

122) Garage Sales & Thrift Stores

Garage sales, or yard sales, are usually held on Saturdays and Sundays. People have garage sales to sell used items in front of their homes. You can often find good cheap clothes, furniture and other items at these sales and at thrift stores. You can usually negotiate prices at garage sales.

123) Returns & Rebates

Stores have different rules about when you can return an item. Some give you credit to buy a different item at the store and some will return your money. Be sure to keep receipts for items you might return. Some expensive items come with a warranty, a written agreement in which a company selling something promises to repair or replace it if it breaks within a particular period of time.

124) Public Libraries

Most communities have a public library where you can check out books, music, and movies for free. If you return an item after the due date, you will have to pay a late fee. Many libraries have computers with free Internet access. Libraries often offer classes and can be a good location to learn about community resources.

(124) Public libraries

125) Recreation Centers & Outdoor Activities

Most communities have recreation centers with gyms, exercise equipment, and pools. Recreation centers usually have different payment options. For example you may have the option to pay each time you go or to buy an annual or monthly pass. Most communities also have free public parks that are great for outdoor family activities. Do not leave any trash at the parks when you leave. There are laws about hunting and fishing. Contact the Parks and Wildlife Office in your state for more information. You can receive a fine for hunting or fishing without the correct license.

(125) Outdoor Activities

126) Community Resources

There are organizations that can offer assistance for things such as housing, food, child care, and health care. In many areas you can dial 211 to locate resources. You may need to talk with a few agencies to find the resource you need.

127) Transportation Options

In large cities, buses and metro systems are common. Biking is common in other areas. Taxis are usually expensive.

128) Walking and Biking

When you are riding a bicycle or walking, always assume that cars do not see you when crossing roads. Always have a light on your bike if it’s dark and wear light or reflective clothing. Stay on the right side of the street or path. Only use the left side to pass someone. Always cross streets at an intersection and look for the walk sign.

(128) Walk sign

(129) Walking and biking

129) Recycling

Many communities recycle glass, plastic, tin, aluminum, and paper. Talk to your neighbors or a local government agency to find out what you can recycle and how recycling works where you live.

(129) Recycling

130) Volunteering

Volunteering is a great way to: - Help your community. - Meet friendly people. - Get job experience. - Learn about community needs. - Feel rewarded. Many communities have local agencies that can connect you to volunteer opportunities that match your interests. Examples of volunteeer organizations include food banks, recreation programs, animal shelters, literacy programs, and arts programs. Some websites can help you find volunteer opportunities in your area.

131) Movies

Know which movies are right for children: - G — the movie is for all ages. - PG — parents may want to watch the movie with their children. - PG13 — material may be inappropriate for kids under 13. - R — Restricted — anyone under 17 must come with an adult. - NC17 — no one under 17 permitted. Some movie theaters and other places offer discounts for students and people over the age of 62 or 65. People over the age of 62 or 65 are often referred to as “seniors”.

(130) Volunteering

New Year’s Day — January 1st — The start of a new year!

MLK Day — 3rd Monday in January — Honors Civil Rights Leader Dr. Martin Luther King Jr. On this day there are often marches and gatherings to celebrate civil rights.

Valentine’s Day — February 14th — Traditional day to express love; sending Valentine’s cards, donating to charity, or giving candy or flowers.

Presidents’ Day — 3rd Monday in February — Celebrates the birthday of George Washington, who became the 1st U.S. President in 1789, and Abraham Lincoln, who helped to end slavery in 1862.

Mother’s Day — 2nd Sunday in May.

Memorial Day — Last Monday in May — Honors the nation’s war dead; marks the unofficial beginning of summer.

Father’s Day — 3rd Sunday in June.

Independence Day — July 4th — Celebrates Declaration of Independence from Britain. At night there are celebrations with fireworks.

Labor Day — 1st Monday in September — Celebrates the achievements of workers and the labor movement, marks the unofficial end of summer.

Halloween — October 31st — Children dress up in costumes and “trick-or-treat”, wheree they go around to different houses and politely request treats/candy. Some adults dress up too and go to costume parties.

Veterans Day — November 11th — Honors all veterans of the U.S. armed forces.

Thanksgiving — 4th Thursday in November — Celebrates the giving of thanks for the autumn harvest. Usually involves large family meals with turkey, stuffing, mashed potatoes, and pumpkin pie.

Christmas Eve — December 24th.

Christmas Day — December 25th.

New Year’s Eve — December 31st.

Author:

Content:

Design:

Editing:

Lee Shainis

Rossana Miranda-Johnston

Mario Abela

Kristine Edwards, Jennifer Kurtz, Rachel Fuchs, Arturo Bencosme, and Lara Shainis

Thank you to the many people who have provided ideas, feedback, and support to make this effort possible.

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning or otherwise, except as permitted under Sections 107 or 108 of the 1976 United States Copyright Act, without prior written permission of the author.

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Since 2001, Intercambio has been teaching English to adults in Boulder County, Colorado. Harnessing the power of volunteerism combined with comprehensive training based on best TESOL practices, we serve over 1,000 adult students a year in both group and 1-on-1 learning environments. With award-winning recognition and extensive experience, The Immigrant Guide was created to help newcomers learn the laws, systems and culture for living and succeeding in the US.

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