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WHO WE ARE
Florence
1950 Intertravel was originally established in 1950 in Florence as a retail travel agency. The very first office was opened in Via Lambertesca, but after a few years there was the necessity to move to a larger office. In the beginning of the 60’s the original owners moved the agency to the actual location in Via De Lamberti, right at the very heart of Florence. At the beginning, due to the different customer needs, Intertravel was acting as travel agency and airline / train ticketing office.
1965
In 1965 the company was sold to the actual ownership that is still running the business since then. At the beginning of 1970 the new owner, Mrs. Mariagrazia Guidali, senses that the role of the agency was limited for the time and some changes were crucial to move forward. It was then decided
to start acting also as a Tour Operator Inbound. Mariagrazia extensive marketing and tourism background enabled her to grow the business substantially, leading Intertravel to become one of the strongest Incoming Tour Operator in Italy. During the 80s & 90s Intertravel became extremely competitive in the local industry; with its agents continuing to develop their expertise in all aspects of travel, focusing on different fields such as corporate, leisure, special services, luxury travel, and all the aspect related contributing to a rapid and substantial growth. As time passes airlines consolidated and the travel industry became more sophisticated due to the application of new
technologies, offering electronic distribution and personalized services via phone, fax, and email. Thanks to the efforts of its management and its team Intertravel has remained at the forefront of this new trend.
1993
During the year 1993 Lufthansa asked Intertravel to act as their main office in Florence with particular attention to those procedures that were only available at the airlines flagship agencies; after four years, in 1997, Intertravel became member of the prestigious Lufthansa City Center Network, a restricted number of selected Travel Agencies worldwide that were fulfilling the Lufthansa high quality standards. Even today in Florence no other Travel Agency has been able to become a Lufthansa City Center member.
In order to grow further, in 2002 Intertravel opened an office in Milan, thus offering a new point of contact for the Tour Operator Inbound that was now enhancing its leadership on the market.
2010
2010 was an important year for Intertravel as the management of the company passed from Mrs. Guidali to her son Mr. Luca Arioli. He entered the company in the 90s after working some years for other businesses of the caliber of Disney in the United States and Lufthansa in Florence. During his first years he made Intertravel join the National Tour Association (formerly NTA), a US based Tourism association, where he served for 6 years as a member of the Board of Director.
2011
In 2011, Intertravel decided to consolidate both its Corporate and Leisure departments, along with its accounting, with the use of a new customized Technology system that allowed integration between all the sections and the offices in both cities. A further step into the new technologies.
Rome
Today Intertravel offers you a variety of services in several specialized markets.
Dolomites
WHAT WE DO
Turin
Think Positive
Intertravel is a full service travel company offering corporate and leisure travel services and advisory, striving for client satisfaction by providing the highest level of service; delivering efficient, detailed oriented, travel planning while generating noticeable savings. We believe that the key of success lies in nurturing vendors, employees, partners and clients relationships establishing a positive work environment that conveys happiness for our clients and team all throughout. Our goal is to brand ourselves as providers of the ultimate travel planning experience, while becoming a one stop shop for every travel service available in the industry.
A Venice
About WHO WE ARE
Lufthansa City Center
Your travel agency world-wide. Since being founded in 1991, Lufthansa City Center (LCC) has experienced constant growth and today is the third largest travel agency chain in Germany (300 offices). The cooperation of ownermanaged, medium-sized travel agencies and an airline company operating under an international brand name is unique worldwide. Lufthansa City Center focuses on individual, tailor-made customer service for both leisure and corporate customers. Offering a complete range of travel management solutions, Lufthansa City Center, still economically independent, combines flexibility and innovation, competence and experience with a comprehensive service portfolio and the benefits of a world-wide network.
LCC Business Travel and LCC Global Travel LCC Business Travel is the corporate travel service brand of Lufthansa City Center and offers perfect and individual solutions for professional corporate travel management. To guarantee a uniform service for multinational corporate customers, Lufthansa City Center has introduced a new service level
with a clear worldwide orientation: LCC Global Travel. LCC Global Travel provides multinational corporations with an unparalleled, seamless global travel management service experience with a universal, first-class technology platform and homogeneous quality standards.
Leisure travel. In the leisure sector, Lufthansa City Center travel agencies offer the full portfolio of tour operators and core products including individually arranged trips, last-minute offers, special trips and bestvalue student rates. Furthermore, LCC specialises in core competencies such as luxury, cruises, and golf. In 2014 Lufthansa City Center created an internal Global Incoming Network (LCC GIN), with a focus on unique and thrilling travel experiences around the globe. LCC GIN offers individual and hand-picked journeys, group travel or MICE offers from trusted business partners, combined with Lufthansa City Center’s personal touch - a unique network of privileged and professional LCC incoming agencies with extensive market insight and local product knowledge.
Ownership
Product Department
Finance Department
Booking Department
Team
Milan
Imagine a world of unlimited access, 24 hours a day 7 days a week. Imagine booking with a simple tap on your PC’s keyboard or a “swish” on your mobile. Imagine sending your clients’ travel documents from the comfort of your couch, from an airport lounge or from a sunbed in the Caribbean. Imagine the increase in business you can gain by accessing ITALIAN DISCOVERY new luxury online booking engine with just one click.
Imagine a world with no dates, no time, no boundaries.
Italian Discovery by Intertravel Viaggi a leap into the future.
Florence
Today’s world is a fast paced, never stopping, global market and you can have an edge only by using the latest available technology; this is why Italian Discovery by Intertravel has a precious collection of 5 Stars and 4 Stars Hotels, carefully selected, making sure you will always have competitive rates at the blink of an eye. Additionally you will be always followed by a team of accurate and prepared professional travel experts, the inner core of Italian Discovery; not just a plain and simple automated booking system, but the perfect tool to build itineraries in a way they will match your clients’ needs perfectly. A unique blend of traditional person to person relationships and connections mixed with today’s latest technology. Where the computer cannot reach we provide a quick and specialized assistance to help you make your request a reality. Italian Discovery delivers Italian luxury and boutique hotels, with an easy to use layout, at the touch of your fingertip so to receive an immediate confirmation and always with the possibility to add private services that will make your clients’ experience even more exclusive. You will find a large selection of “skip the line” entrance tickets to the most famous Italian museums, multilingual private guide services in all the major cities, private luxury cars and minivans transfers and excursions to transform a simple vacation in a beautiful, memorable travel experience.
...because we love to make You Discover.
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