CATALOG 2009-10 presented by weatherhead executive education
Last year, more than 3,000 people decided it was time for growth and career development through Weatherhead Executive Education.
Are You Next? Program Benefits for the Individual:
Program Benefits for Organizations:
Impact Your Career Deepen your knowledge, build your skill set and boost your performance.
Immediate Effect Participants return to work with strategies and skills that add value to your organization.
Variety of Programs With more than 70 programs covering a range of topics, you can find the classes best-suited for you.
Build Organizational Capability – and Save Dollars Too Leverage Weatherhead expertise to support your key initiatives and receive the maximum discount on all enrollments with the Weatherhead Affiliate Partnership. Details on page 29
Expand Your Network Build a diverse network of peers from different industries and companies while learning at Weatherhead.
Weatherhead To Go Select a Weatherhead program to host at your location (or ours) exclusively for your team. Details on page 26 Custom Solutions Work with our program development team to customize a solution that meets your organization’s specific needs. Details on page 30
About the Weatherhead School of Management Since its inception, the Weatherhead School of Management at Case Western Reserve University has received international acclaim for developing transformational ideas that redefine the way management education is taught. This spirit of innovation has elevated its management programs to global prominence, earning Weatherhead a reputation as one of the most innovative business schools in the world. The Weatherhead School’s teaching approach delivers a unique blend of functional competencies and interpersonal skills that organizations increasingly need. As a result, the people we teach are ready to add immediate value to their organizations, their communities and the world.
Weatherhead provides me with three big wins. Each of our associates has an individual development plan - the Affiliate Partnership gives our associates another resource to target that development. There is a lot of diversity in the curriculum – not just from a content perspective, but also the peer knowledge sharing that comes from being in the room with other successful organizations. And finally, I’ve always been impressed with the quality of learning that Weatherhead condenses into a one- or two-day session. The Affiliate Partnership consistently delivers a higher level of applicable learning than we’ve experienced in similar formats. CJ Murphy, Manager of Talent and OD - Dealer Tire
Explore Weatherhead Executive Education New Programs and Certificates Advanced topics on Financial Decision-Making (page 5) Sustainable Value Programs and Certificate (page 8) Experiential Learning Programs and Certificate with the Kolbs (page 11) Leadership Deep Dive: Premier Educational Program for Senior Executives (page 13)
pages 01-19
Join those investing in executive education in this evolving global economy. Move ahead of the competition by learning from worldrenowned faculty to accelerate your career today and in the future.
programs
programs
As women advance in their careers, they need to develop new skills, perspectives and approaches. Under the direction of Dr. Diana Bilimoria, these programs provide exceptional opportunities for cultivating personal strengths, building networks and overcoming barriers. Through these courses, women leaders and those aspiring to leadership positions will find the help and advice they need to achieve their career potential, make the largest contribution to their organization, and maximize work/life balance.
Impact • Assess and enhance your leadership abilities • Maximize your individual and collective power and influence • Learn how to forge new inroads and dispel stereotypes • Build your learning network with other aspiring leaders • Revitalize and reinforce your learning at an annual reunion event for those who have completed the Women in Leadership Certificate
“The goal of leadership education is to transform organizations and empower individuals to lead in the betterment of society.” Diana Bilimoria, Ph.D. Professor of Organizational Behavior
Earn the Women in Leadership Certificate. More information on page 28.
Programs
dates
High Impact Leadership for Women
Oct 8, 2009
Explore critical measures of leadership: power and responsibility, expectations and ethics 1 day program
Communication Strategies for Women in Leadership
Break through old barriers to reach a new level of clarity and impact
Oct 13, 2009
1 day program
Negotiation Skills for Women in Leadership
Wield greater influence through collaboration
Dec 3, 2009
1 day program
Career Success Strategies for Women in Leadership
Advance your career and organizational effectiveness
Apr 9, 2010
1 day program
Women and Organizational Politics: Developing Power and Influence
Navigate organizational politics with authority and finesse 1 day program
to register or for more info Visit weatherhead.case.edu/executive-education Call 216.368.6413 or 800.736.6403 Email seminars@case.edu
May 12, 2010
Women in Leadership
Women in Leadership
Positive Change Leadership through Appreciative Inquiry
Positive Change Leadership through Appreciative Inquiry For more than 20 years, Appreciative Inquiry (AI) has redefined the way organizations achieve rapid, whole system, strength-based change. Developed by Dr. David Cooperrider and Dr. Ronald Fry at the Weatherhead School of Management, AI has aided organizations around the world to set strategy, change culture, increase the power of teams, and develop the next generation of leaders. Make an investment in yourself and your organization by joining the AI thought leaders for this intensive, innovative learning portfolio only offered here.
Impact • Learn directly from the world-renowned co-originators of AI • Build the foundation for your development as a leader for positive change • Join the growing number of businesses and organizations that use AI to create dramatic, holistic change, including Green Mountain Coffee Roasters, Fairmount Minerals, John Deere and the U.S. Navy
David Cooperrider, Ph.D. Professor of Organizational Behavior
• Bring your team, and multiply the impact on your organization Earn the Appreciative Inquiry Certificate in Positive Business and Society Change. More information on page 28.
Ronald Fry, Ph.D. Professor and Chair, Organizational Behavior
Programs
dates
Sustainability for Value and Profit
Nov 5-6, 2009
Learn sustainable tools, methods and frameworks for driving growth 2 day program
Igniting Positive Change through Appreciative Inquiry
Find out how revolutionary the AI positive approach to change can be for you and your organization
Nov 10, 2009 May 18, 2010
1 day program
Foundations and Frontiers in Appreciative Inquiry
Immerse yourself in the thinking and tools of AI to develop your capability as a leader for positive change in any setting 3.5 day program, last day is half -day Part I of AI Certificate in Positive Business and Society Change
Dec 8-11, 2009 Longboat Key, FL or Feb 22-25, 2010 Cleveland, OH
Weatherhead’s Organizational Behavior Department has been consistently ranked by the Financial Times as among the very best in the world.
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Success takes more than great ideas, vision, or strategy. Great leaders inspire and move us through the power of our emotions. Research has shown that exceptional leaders, executives and managers are not just smart or lucky, but more frequently rely on their Emotional Intelligence (EI). EI is the ability to understand, motivate and develop yourself and others. Fortunately, EI competencies can be learned and change can be sustained. Under the direction of Dr. Richard Boyatzis, these high-impact learning experiences provide a comprehensive suite of EI applications.
“What I have learned during the course of attaining the certificate in Emotional Intelligence has dramatically changed for the better how I approach my work, and, for that matter, my life in general.” Bill Busby Director Human Resources and Organizational Development US Endoscopy
Earn the Certificate in Developing Leadership through Emotional Intelligence. More information on page 28.
Programs
dates
Introduction to Emotional Intelligence
Oct 27, 2009 Jan 26, 2010 Apr 13, 2010 Jun 15, 2010
Unlock the leadership potential in yourself and others 1 day program
Advanced Emotional Intelligence: Creating Sustainable, Desired Change
Discover the keys to building and sustaining effective leadership
Oct 28, 2009 Apr 14, 2010
1 day program
Boyatzis on Leadership, Resonance and Renewal (formerly Developing Resonant Leadership: A Day with Richard Boyatzis)
Jan 27, 2010
Explore the latest insights for achieving sustainable leadership from world-renowned expert and New York Times best-selling author 1 day program
Coaching for Intentional Development (formerly Coaching a Culture of Leadership)
Learn to coach using Emotional Intelligence for increased performance. Includes personal coaching with 360° EI feedback
Apr 15-16 and Jun 3-4, 2010
3.5 day program, last day is half-day
Team Leadership through Emotional Intelligence
Apply EI and leadership strategies in the team setting 1 day program
Richard Boyatzis, Ph.D. Professor of Organizational Behavior & co-author of Primal Leadership: Realizing the Power of Emotional Intelligence
Jun 2, 2010
Leadership Development through Emotional Intelligence
Leadership Development Through Emotional Intelligence
Financial Decision Making
Financial Decision Making Accounting and financial concepts are critical to managerial decision making. These programs equip managers with an understanding of the fundamental principles and advanced concepts, and the ability to apply these concepts in powerful ways to everyday business situations.
Peter Ritchken investigates what drives prices in the capital market. He helps investment banks and firms structure financial products that best meet their risk management needs, and is an expert in pricing these securities and assessing their risks and rewards. He teaches the advanced program, “Derivatives and Corporate Finance: Sophisticated Tools for Strategic Planning.� Peter Ritchken, Ph.D. Kenneth Walter Haber Professor of Finance Chair, Department of Banking and Finance
Earn the Certificate in Financial Decision Making. More information on page 28.
Programs
dates
NEW! Creating Value through Strategic Risk Management
Sep 28-29, 2009
Sharpen your ability to identify and manage risk with a qualitative understanding of financial concepts and tools 2 day program
Analyzing Financial Statements for Non-Financial Managers
Acquire a fast grasp of accounting, the language of business
Nov 18, 2009
1 day program
Financial Decision Making for Non-Financial Managers
Learn the financial tools essential to all managers
Nov 19, 2009 Mar 9, 2010
1 day program
Balanced Scorecard
Learn how to drive your business using critical metrics
Jan 20, 2010
1 day program
NEW! Derivatives and Corporate Finance: Sophisticated Tools for Strategic Planning
Acquire state-of-the-art real option models to guide and manage strategic planning initiatives
Feb 18-19, 2010
2 day program
Financial Analysis and Corporate Planning
Identify key business drivers for better financial planning
Apr 29, 2010
1 day program
Driving Profitability and Value Creation
Create shareholder value at the project, divisional and overall firm level
May 25, 2010
1 day program
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The transition from performing as an individual contributor to managing others requires an expanded and deepened set of competencies. Supervisors, team leaders and facilitators need to understand the strategies and methods to make the most of human capital. These programs introduce and develop key skills for managers as they enter management and continue to progress throughout their careers.
Impact • Identify the competencies and attributes of good managers • Build confidence as you develop competence as a new manager • Assess your management style • Learn how to develop clear performance expectations and deliver effective feedback • Develop a range of skills to increase your effectiveness in teams, departments, and one-on-one Earn the Fundamentals of Management Certificate. More information on page 28.
to register or for more info Visit weatherhead.case.edu/executive-education Call 216.368.6413 or 800.736.6403 Email: seminars@case.edu
Weatherhead Executive Education is an Approved Provider of the Human Resource Certification Institute. The programs on the facing page, and many others throughout the catalog, qualify for continuing education credits required to recertify as a Professional in Human Resources (PHR®) or Senior Professional in Human Resources (SPHR®). Note: The use of this seal is not an endorsement by HR Certification Institute of the quality of the programs. It means that the programs have met HR Certification Institute’s criteria to be pre-approved for recertification credit.
Managing Others
Managing Others
Programs
dates
Fundamentals of Management: Core Skills
Oct 6, 2009 Apr 20, 2010
Accelerate your development as a new manager 1 day program
Managing Performance: Guiding Employee Excellence
Instill expectations and motivate performance at annual review time and throughout the year
Oct 7, 2009
1 day program
Transforming Conflict: Creating Productive Dialogue
Learn a healthy approach to dealing with disagreement
Jan 21, 2010
1 day program
Creating, Building and Repairing Teams
Build your personal capacity as a team member, team leader and team coach
Feb 9, 2010
1 day program
NEW! Multidimensional Negotiations
Reach optimal solutions with principled bargaining techniques
Feb 11, 2010
1 day program
From Managing to Coaching: Intentional Conversations for Effective Outcomes
Use coaching techniques to bring out the best in others
Feb 16, 2010
1 day program
Developing Your Management Skills
Learn some “time-tested wisdom” for making a smooth transition to your management role
Mar 24, 2010
1 day program
How to Communicate Like a Manager
Develop interpersonal competencies to steer performance
Mar 25, 2010
1 day program
Motivating for Peak Performance (formerly Managing for Motivation) Discover AI methods for increasing performance
Apr 21, 2010
1 day program
Managing Teams across Departments, Locations & Time Zones
Overcome geographic barriers for better team performance
Apr 23, 2010
1 day program
“I recommend Weatherhead to everyone I know who is building their development plan. It is time well spent.” Kevin Kunik Performance Leadership Project Manager, Erie Insurance
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An essential aspect of Sustainable Value is that by doing good for society and the environment, the company does even better for its customers and shareholders than it otherwise would. Discover the ways that sustainability creates real and immediate economic opportunity for your business, and how Weatherhead’s approach to organizational change can help you execute a sustainability strategy within every aspect of your operations. These programs will help you bring measurable and long term value to the bottom line.
Programs
dates
Sustainability for Value and Profit
Nov 5-6, 2009
Learn sustainable tools, methods and frameworks for driving growth 2 day program
Foundations and Frontiers in Appreciative Inquiry
Immerse yourself in the thinking and tools of AI to develop your capability as a leader for positive change in any setting
Dec 8-11, 2009 Longboat Key, FL or
3.5 day program, last day is half -day Part I of AI Certificate in Positive Business and Society Change
Feb 22-25, 2010 Cleveland, OH
Driving Sustainability: A Practical Roadmap and Toolkit for Transformation
May 3-4, 2010
Get started with innovative ways to measure and lower environmental impact, reduce waste and seize new market opportunity 2 day program
Earn the Sustainable Value Certificate. More information on page 28.
to register or for more info Visit weatherhead.case.edu/executive-education Call 216.368.6413 or 800.736.6403 Email: seminars@case.edu
Sustainable Value
Sustainable Value
Designing Solutions for Innovation and Strategy
Designing Solutions for Innovation and Strategy Great managers are also designers – of processes, projects, strategies and systems. Based on the pioneering research of Weatherhead’s Department of Information Systems, these programs provide managers with the latest concepts and tools for flexible, innovative thinking that achieves optimal results.
“Managing is not just about choosing the right alternative; it is about designing new and better ones.” Fred Collopy, Ph.D. Professor of Information Systems
Earn the Designing Solutions for Innovation and Strategy Certificate. More information on page 28.
Programs
dates
Manage by Designing: Approaches for Everyday Innovation
Oct 1, 2009 Mar 10, 2010
Acquire a powerful skill set for flexible thinking and creativity, based on groundbreaking research by Dr. Fred Collopy and his Weatherhead colleagues 1 day program
System Thinking: Navigating through Complexity
Dr. Fred Collopy teaches how to build a comprehensive perspective to effectively deal with difficult situations and anticipate the effects/consequences of decisions
Oct 14, 2009
1 day program
Getting the Best Results: A Practical Framework for Solving Business Problems
Seize and tackle business opportunities and challenges “better, faster, cheaper”
Oct 20-21, 2009
2 day program
NEW! Strategic Planning
Learn the fundamental questions organizations need to ask – and continuously answer – in order to stay competitive
Nov 3, 2009
1 day program
NEW! Creating a Strategic Marketing Plan: Positioning for Success
Learn how to tailor your marketing plan to your business strategy
Nov 4, 2009
1 day program
Innovation by Design: Creating Powerful Customer Experiences and Solutions
Discover the next frontier in customer value
Feb 3-4, 2010
2 day program
Driving Sustainability: A Practical Roadmap and Toolkit for Transformation
Get started with innovative ways to measure and lower environmental impact, reduce waste and seize new market opportunity
May 3-4, 2010
2 day program
Visual Thinking for Managers
Communicate and stretch your ideas on a visual level for greater impact, using design-based techniques
May 14, 2010
1 day program
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As action leaders for the organization, managers hold responsibility for solving business problems, planning new initiatives, and implementing change. These programs provide the process and people skills necessary for leading complex assignments.
Impact • Learn how to define achievable goals and identify optimal solutions • Learn to develop concise, workable project plans • Apply systematic methods to analyze the challenge or opportunity • Nurture commitment and support throughout the organization Earn the Project Leadership Certificate. More information on page 28.
Programs
dates
Getting the Best Results:A Practical Framework for Solving Business Problems
Oct 20-21, 2009
Seize and tackle business opportunities and challenges “better, faster, cheaper” 2 day program
Project Management: From Concept to Plan
Nov 16, 2009
Increase your chances of project success, before you even begin 1 day program
NEW! Execution: Managing Relationships to Get the Project Done
Manage stakeholder expectations, input and vision
FEB 17, 2010
1 day program
Change Leadership
Mar 11, 2010
Take a holistic approach to the challenges of change 1 day program
Project Management: Detailed Planning and Execution
Mar 18-19, 2010
Deliver results on time and under budget 2 day program
From Staff Function to Internal Consultant: Practices and Tools for Better Results Learn consultative practices that dramatically increase the chances of real success over time
May 26-27, 2010
2 day program
Weatherhead Executive Education is a Global Registered Education Provider of the Project Management Institute (PMI®). The programs on this page, as well as many others throughout the catalog, offer continuing education credit for PMP® certified project managers. Visit our web site for full information. PMP and PMI Global Registered Education Provider are registered marks or trademarks of the Project Management Institute, Inc.
Project Leadership
Project Leadership
Experiential Learning for Individuals, Teams, and Organizations with the Kolbs
Experiential Learning with David Kolb, Ph.D. and Alice Kolb, Ph.D. At the core of our skills and performance is our ability to learn. Today’s challenging global environment calls for multifaceted individuals who can acquire, create, and transfer new knowledge and adapt swiftly through periods of decline as well as prosperity. While both individuals and organizations are pressured to increase their learning capacity to maintain competitive advantage in tumultuous environments, no single course or program can provide individuals with all the skills and knowledge they will need for the rest of their careers. These programs will help you learn how to learn, understand your learning style, and share learning with others as a leader, team member, educator or development professional.
“The center of learning is experience, your own subjective experience. . . . As a learner it’s your experience that guides how you learn and says when you have learned something. And the exciting part about this idea is that when your experience is the center of the learning process you are in control and you are able to take initiative and create the kinds of experience that you want and that lead to learning for you.” David Kolb, Ph.D. has conducted founding research on experiential learning and is renowned for the Kolb Learning Styles Inventory (LSI)
Alice Kolb, Ph.D. Adjunct Professor of Organizational Behavior
Earn the Experiential Learning with the Kolbs Certificate. More information on page 28.
Programs
dates
Introduction to Experiential Learning with the Kolbs
July 13, 2010
Enrich work and life experiences through the learning way 1 day program
Experiential Learning in Practice for Teams, Trainers and Educators
Enhance your effectiveness as a member and leader of high-performance teams and discover how to design productive and inspiring environments to achieve learning experiences of a lasting impact
July 14-16, 2010
3 day program
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Designed for the upper ranks of corporate management – chief officers and divisional presidents; finance, marketing and operations executives; and leaders focused on strategic initiatives at the highest levels of their organizations – these programs provide the latest thinking on value creation, sustainability and leadership for business and society.
Impact • Advance your leadership capability to engage and inspire your people’s commitment, passion and performance • Develop a leader’s perspective on emerging issues of global importance • Discover strategic methods and proven techniques for creating real value • Engage with some of Weatherhead’s foremost faculty and trendsetting thought leaders Earn the Executive Management Certificate. More information on page 28.
Programs
dates
Engaging People’s Passion: Leadership through Vision
Sep 23, 2009
Create a shared vision that ignites passion, imagination and innovation within your organization 1 day program
NEW! Creating Value through Strategic Risk Management
Sharpen your ability to identify and manage risk with a qualitative understanding of financial concepts and tools
Sep 28–29, 2009
2 day program
Sustainability for Value and Profit
Learn sustainable tools, methods and frameworks for driving growth
Nov 5-6, 2009
2 day program
Chatterjee on Strategy
Achieve growth by capitalizing on hidden areas of your competitive advantage from one of the nation’s foremost experts on organizational strategy
Nov 17, 2009
1 day program
Foundations and Frontiers in Appreciative Inquiry
Immerse yourself in the thinking and tools of AI to develop your capability as a leader for positive change in any setting
Dec 8-11, 2009 Longboat Key, FL or
3.5 day program, last day is half -day Part I of AI Certificate in Positive Business and Society Change
Feb 22-25, 2010 Cleveland, OH
Executing Strategy for Executive Management
Jan 14, 2010
Learn how to roll out corporate strategy from the boardroom to the shop floor 1 day program
Coaching for Intentional Development (formerly Coaching a Culture of Leadership)
Learn how to coach using Emotional Intelligence for increased performance: Includes personal coaching with 360° EI feedback
Apr 15-16 & Jun 3-4, 2010
3.5 day program, last day is half-day
Financial Analysis and Corporate Planning
Identify key business drivers for better financial planning
Apr 29, 2010
1 day program
Driving Profitability and Value Creation
Create shareholder value at the project, divisional and overall firm level 1 day program
May 25, 2010
Executive Management
Executive Management
NEW! LEADERSHIP DEEP DIVE: Premier Educational Program for Senior Executives
LEADERSHIP DEEP DIVE: Premier Educational Program for Senior Executives Immerse yourself in a leadership development program for senior executives that is rooted in ideas and practices developed by Weatherhead’s top ranked Organizational Behavior Department. Emerge from this transformational experience with a new realization of the power of your leadership. Join the hundreds of executives who have benefitted from our proven approach to developing great leaders. This annual program is delivered in three, 3-day sessions (9 days total) and includes one year of executive coaching to support your personal discoveries and the transition beyond the classroom. Three 3-day sessions (9 days total) September 22-24, 2009 and December 15-17, 2009 and March 23-25, 2010
“One of the most powerful aspects of Leadership Deep Dive is its focus on all levels of leadership. Beginning with leadership at the personal level, we will advance to leading groups and teams and then delve deeply into leadership of an organization. At the highest level, we will extend beyond the boundaries of the organization to address leadership in communities and society as a whole.” Melvin Smith, Ph.D. Professor of Organizational Behavior Faculty Director
to register or for more info Visit weatherhead.case.edu/executive-education Call 216.368.6413 or 800.736.6403 Email seminars@case.edu
CASE WESTERN RESERVE UNIVERSITY | WEATHERHEAD SCHOOL OF MANAGEMENT | EXECUTIVE PROGRAMS CATALOG | 2009-2010
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The state-of-the-art George S. Dively Conference Center houses Weatherhead’s Executive Education programs. As a professional conference center, Dively provides quiet, comfortable, and sophisticated spaces well-suited for adult learning. Conveniently located in University Circle, Dively is also available for outside functions. Become an Affiliate Partner and receive a 20% discount on meeting space for your organization’s meetings and special events. Visit weatherhead.case.edu/dively for additional information.
Q & A with Arcenia Hernandez, Sr. Organizational Behavior Consultant, Integrated Solutions Fortune 250 Aerospace and Defense Company
Q. What brought you to Weatherhead Executive Education? A. I wanted to pursue a deeper understanding and application of Emotional Intelligence, a topic I knew little about. I recognized Richard Boyatzis as a leading authority in the field, and came to Weatherhead to learn from him and his colleagues. Q. How would you describe your experience at Weatherhead? A. It was life changing, truly phenomenal. I had read the books and had a basic understanding, but the delivery and what the programs covered were perfect for me as a practitioner. The one day programs provided a great overview of the concepts, the competencies, and how and why people change. The Coaching for Intentional Development workshop taught me how to put the concepts into practice to really help others develop and change. Q. How did your experience at Weatherhead compare to other places? A. I’ve been to many conferences, seminars, and coaching certification programs, and anyone can tell you, I’m a hard judge. This course, was by far, the best I’ve ever had the privilege to experience. Both Richard Boyatzis and Melvin Smith were exceptional instructors and unlike anything I had ever experienced! When I have talked to my peers about this program, they’ve really sat up and listened. We have a lot of excitement building for sending more people through your executive programs. I never want to go anywhere else for my executive education!
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Communication, organization, professional presence and networking are all critical to job effectiveness and personal career development. These programs focus on key development areas to bring performance and career growth to the next level. Earn the Communication and Professional Skills Certificate. More information on page 28.
“All of the Weatherhead Executive Education classes I’ve taken are valuable. There are people from all different backgrounds in the classroom, and they all have something to contribute from their own professional experience.” Julie Kho Public Relations Manager, Applied Industrial Technologies
Programs
dates
Powerful Presentation Skills: Design and Delivery
Dec 9, 2009
Become more confident, polished and persuasive 1 day program
NEW! Media Relations: Image, Positioning and Crisis Control
Protect your organization’s representation and brand in the marketplace
Dec 10, 2009
1 day program
NEW! Multidimensional Negotiations
Reach optimal solutions with principled bargaining techniques
Feb 11, 2010
1 day program
Interpersonal Communication Skills
Master verbal and non-verbal communication techniques to create relationships grounded in trust and cooperation
Mar 3, 2010
1 day program
Developing Your Professional Presence
Build poise and confidence to increase your effectiveness in all business situations
Mar 8, 2010
1 day program
Getting Things Done When You’re Not in Charge Boost your personal impact and empowerment
Apr 6, 2010
1 day program
NEW! Retain Your Focus on What’s Important: The Power of Mindfulness
JUN 8, 2010
Mastering Cross-Cultural Communication
Jun 17, 2010
Spark your attention and awareness with tools and practices that enhance creativity, flexibility and effectiveness
Keep pace with your organization’s global expansion 1 day program
to register or for more info Visit weatherhead.case.edu/executive-education Call 216.368.6413 or 800.736.6403 Email seminars@case.edu
Communication and Professional Skills
Communication and Professional Skills
Operational Excellence
Operational Excellence An organization’s strategy is only as sound as its ability to execute the plan. These programs present practical, powerful methods to achieve higher levels of efficiency and effectiveness.
“I believe in combining a participative, interactive, and inclusive approach while teaching a structured methodology. I combine concepts and tools with real organizational examples; then class participants apply the concepts to their own examples and processes.” Shelley Sweet Weatherhead Executive Education Instructor
Earn the Operational Excellence Certificate. More information on page 28.
Programs
dates
NEW! Cutting Costs through Process Improvement
Dec 7-8, 2009
Use simulations to optimize resources for the biggest return 2 day program
Balanced Scorecard
Learn how to drive your business using critical metrics
Jan 20, 2010
1 day program
NEW! Execution: Managing Relationships to Get the Project Done
Manage stakeholder expectations, input and vision
feb 17, 2010
1 day program
Change Leadership
Take a holistic approach to the challenges of change
Mar 11, 2010
1 day program
NEW! Process Improvement for Service Operations: Yellow Belt Training and Certification
Apr 27-28, 2010
Become an indispensable team member with fundamental knowledge of lean and Six Sigma DMAIC methodology, concepts, and basic process improvement tools 2 day program
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In today’s unpredictable, fluid healthcare environment, it’s more important than ever to augment your core skills by developing management and leadership competencies. Led by world-class faculty and experts in the healthcare field, these classes help healthcare professionals develop competence (and confidence) in key management and leadership skills. Our programs teach fundamental business concepts including financial decision making, communications, quality and strategy-in addition to addressing advanced topics such as health reform. Earn the Managing in a Healthcare Environment Certificate. More information on page 28.
“When time-tested business principles are skillfully applied in healthcare environments, the results can be extraordinary for providers and patients alike.” J.B. Silvers, Ph.D. Faculty Director, Health Systems Management Center
Elizabeth M. and William C. Treuhaft Professor of Management
to register or for more info Visit weatherhead.case.edu/executive-education Call 216.368.6413 or 800.736.6403 Email: seminars@case.edu
Managing in a Healthcare Environment
Managing in a Healthcare Environment
Managing in a Healthcare Environment
Programs
dates
NEW! A New Era for Healthcare IT: Federal Healthcare Reform and Stimulus Legislation
Sep 17, 2009
Prepare for the legislative changes happening now to health care delivery organizations’ (HCO) information and information exchange, through ARRA and beyond ½ day program
Instructor: Alan F. Dowling, Ph.D. • President, Global Health Associates Adj. Professor, Case Western Reserve University
Basic Finance in Healthcare Organizations
Oct 16, 2009
Make sense out of financial information for better decision-making and organizational improvement 1 day program
Instructor: J.B. Silvers, Ph.D. • Faculty Director, Health Systems Management Center Weatherhead School of Management
NEW! Healthcare Reform in the Obama Years (Part I): What Should We Really Expect?
Oct 23, 2009
1/2 day program
Instructor: J.B. Silvers, Ph.D. • Faculty Director, Health Systems Management Center Weatherhead School of Management
NEW! Strategic Business Planning for Healthcare Department Managers
Design an effective process for the critical task of strategic planning
Nov 9, 2009
1 day program
Instructor: David Kantor, Weatherhead Affiliate Instructor and President of Kantor Consulting Group
NEW! Healthcare Reform in the Obama Years (Part II): Expected Implications for Management and Strategy
Feb 5, 2010
1/2 day program
Instructor: J.B. Silvers, Ph.D. • Faculty Director, Health Systems Management Center Weatherhead School of Management
NEW! Communication Skills for the Healthcare Team
Enhance your performance and effectiveness as a skilled communicator
Mar 5, 2010
1 day program
Instructor: Leslie Yerkes, President of Catalyst Consulting
NEW! Process Improvement for Service Operations: Yellow Belt Training and Certification Become an indispensable team member with fundamental knowledge of Six Sigma DMAIC methodology, concepts, and basic process improvement tools
Apr 27-28, 2010
2 day program
Instructor: Ellen Burts-Cooper, Ph.D., Vice President, Portfolio Enablement, Information Services National City Bank Indicates items targeted toward members of healthcare institutions
Continuing Education Units (CEUs) Healthcare Executive Programs offer continuing education credit for physicians, nurses, social workers, counselors and nursing home administrators. The programs are also pre-approved by the American College of Health Care Executives for continuing education credit (advancement and recertification.
The Case Western Reserve University School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
CASE WESTERN RESERVE UNIVERSITY | WEATHERHEAD SCHOOL OF MANAGEMENT | EXECUTIVE PROGRAMS CATALOG | 2009-2010
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Did You Know? • In 2008-2009, participants rated Weatherhead programs as “Outstanding overall, with an average score of 4.6 on a 5-point scale. • Last year, 137 people completed a Weatherhead Leadership Certificate. • Graduates of the Weatherhead Appreciative Inquiry Certificate comprise a truly global learning community, representing countries as diverse as Belgium, Brazil, Nepal and Japan. • Weatherhead Executive Programs originated in 1973. • More than 50,000 managers and executives have attended Weatherhead Executive Programs.
calendar Positive Change Leadership through Appreciative Inquiry Leadership Development through Emotional Intelligence Financial Decision Making Managing Others Designing Solutions for Innovation and Strategy Project Leadership Executive Management Communication and Professional Skills Operational Excellence Managing in a Healthcare Environment Sustainable Value Experiential Learning Leadership Deep Dive
pages 21-25
Women in Leadership
CALENDAR
Choose from more than 70 programs offered throughout the coming year. Take a day or two of classes, or build your knowledge by combining programs and earning a certificate. Look for classes scheduled sequentially – often these are opportunities to build a competency even faster.
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A New Era for Healthcare IT
Engaging People’s Passion
NEW
Creating Value through Strategic Risk Management
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october 2009
Visit weatherhead.case.edu/executive-education Call 216.368.6413 or 800.736.6403 Manage by Designing
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Fundamentals of Management: Core Skills Communication Strategies for Women in Leadership
Managing Performance: Guiding Employee Excellence
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System Thinking: Navigating through Complexity
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High Impact Leadership for Women
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Getting the Best Results: A Practical Framework for Solving Business Problems
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Introduction to Emotional Intelligence
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Basic Finance in Healthcare Organizations
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Healthcare Reform in the Obama Years (Part I)
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Advanced Emotional Intelligence
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november 2009 9
Project Management: From Concept to Plan
Igniting Positive Change through Appreciative Inquiry
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Strategic Business Planning for Healthcare
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Strategic Planning
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Chatterjee on Strategy
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Sustainability for Value and Profit
Creating a Strategic Marketing Plan
Analyzing Financial Statements for Non-Financial Managers
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Financial DecisionMaking for NonFinancial Managers
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december 2009 Negotiation Skills for Women in Leadership
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Powerful Presentation Skills: Design and Delivery
NEW
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Cutting Costs through Process Improvement
2 Media Relations
Foundations and Frontiers in Appreciative Inquiry (Longboat Key, FL)
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NEW
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8 Leadership Deep Dive (Session II)
january 2010
Visit weatherhead.case.edu/executive-education Call 216.368.6413 or 800.736.6403 1
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Executing Strategy for Executive Management
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13 Balanced Scorecard
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Boyatzis on Leadership, Resonance and Renewal
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From Managing to Coaching
10 Execution: Managing Relationships to Get the Project Done
NEW NEW
Creating, Building and Repairing Teams
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Innovation by Design: Creating Powerful Customer Experiences and Solutions
pages 21-25
february 2010 Healthcare Reform in the Obama Years (Part II)
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Multidimensional Negotiations
Derivatives and Corporate Finance: Sophisticated Tools for Strategic Planning
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Foundations and Frontiers in Appreciative Inquiry
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CALENDAR
Introduction to Emotional Intelligence
Transforming Conflict: Creating Productive Dialogue
Indicates items targeted toward members of healthcare institutions CASE WESTERN RESERVE UNIVERSITY | WEATHERHEAD SCHOOL OF MANAGEMENT | EXECUTIVE PROGRAMS CATALOG | 2009-2010
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march 2010 1 Developing Your Professional Presence
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2 Financial DecisionMaking for NonFinancial Managers
3 Manage by Designing
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Interpersonal Communication Skills
Communication Skills for the Healthcare Team
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Change Leadership
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Project Management: Detailed Planning and Execution
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Leadership Deep Dive (Session III) Developing Your
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How to Communicate
23 Management Skills
24 Like a Manager
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april 2010
Visit weatherhead.case.edu/executive-education Call 216.368.6413 or 800.736.6403
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Getting Things Done When You’re not in Charge
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Introduction to Emotional Intelligence
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13 Fundamentals of Management: Core Skills
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7 Advanced Emotional Intelligence
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Process Improvement for Service Operations: Yellow Belt Training and Certification
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Career Success Strategies for Women in Leadership
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Coaching for Intentional Development (Session I)
Motivating for Peak Performance
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16 Managing Teams across Departments, Locations and Time Zones
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Financial Analysis and Corporate Planning
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may 2010 Driving Sustainability: A Practical Roadmap and Toolkit for Transformation
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11 Igniting Positive Change through Appreciative Inquiry
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Driving Profitability and Value Creation
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Women and Organizational Politics: Developing Power and Influence
7 Visual Thinking for Managers
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From Staff Function to Internal Consultant: Practices and Tools for Better Results
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Team Leadership through Emotional Intelligence
Coaching for Intentional Development (Session II)
june 2010 1
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Retain Your Focus on What’s Important: The Power of Mindfulness 8
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Introduction to Emotional Intelligence
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Mastering CrossCultural Communication
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july 2010
Visit weatherhead.case.edu/executive-education Call 216.368.6413 or 800.736.6403
5 Introduction to Experiential Learning with the Kolbs
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Experiential Learning in Practice for Teams, Trainers and Educators
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AUGUST 2010
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Advanced Workshop in Appreciative Inquiry
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Indicates items targeted toward members of healthcare institutions
CASE WESTERN RESERVE UNIVERSITY | WEATHERHEAD SCHOOL OF MANAGEMENT | EXECUTIVE PROGRAMS CATALOG | 2009-2010
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pages 21-25
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CALENDAR
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Coaching Services Looking for even more insight beyond the classroom? Individualized sessions with Weatherhead Executive Coaches can give you the support and guidance you need to enhance your capabilities as a leader, both personally and professionally. (More on page 31)
targeted Affiliate Partnership Just one more perk to being an Affiliate Partner. Let Weatherhead Executive Education staff work with you to match the right people to the right programs to support your strategic initiatives. (More on page 29)
Individual Programs Want to enhance your management and leadership skills? Get a fresh perspective by attending any one of our 70 plus program offerings in a variety of areas.
Weatherhead To Go Weatherhead will take one of our 70 plus standard program offerings and deliver it exclusively to your organization in its current format, or customize it specifically for your company. (Call 216.368.6413 for more information)
Certificate Programs Want to focus your skills in one particular area? Attend a combination of programs in specific functional areas or across a number of different areas to meet your specific development needs. (More on page 28)
Custom Solutions Our program development staff can partner with you to custom design a unique educational experience suited for the particular needs and aspirations of your organization. (More on page 30)
Affiliate Partnership Secure an ongoing educational resource for your entire organization by becoming an Affiliate Partner. In addition to substantial cost savings on individual enrollments, your organization will benefit from personalized service with course selection and competency development. (More on page 29)
options and pricing
LT Brad Brezinski, US Navy
pages 27-33
“I’ve participated in a lot of management and leadership programs, and the “Getting the Best Results” program was easily one of the most transferable to my day-to-day activities. One of the most interesting components of the program was the peer-to-peer interaction. As a military member, I rarely get the opportunity to intermingle with people from such diverse industries and backgrounds. The peer learning I experienced was worth the time and investment by itself.”
OPTIONS and PRICING
Attend a class, earn a certificate, or join as an organization.
Certificate Programs leadership certificate programs from Weatherhead
Organizational Behavior Certificate Programs Appreciative Inquiry (AI) Certificate in Positive Business and Society Change
6.5 class days plus fieldwork
Certificate in Developing Leadership through Emotional Intelligence (EI)
6.5 class days plus fieldwork
Women in Leadership
4 class days
NEW! Experiential Learning with the Kolbs
4 class days
Join a global community engaged in learning and practicing a revolutionary approach to strategic change and sustainable growth for organizations. Designed by AI co-originators Dr. David Cooperrider and Dr. Ronald Fry, this program provides proven techniques for accelerating organizational change by redirecting focus to core strengths. Through a combination of coursework and fieldwork, earn advanced professional education in the foundations of AI and work on projects specific to your own organization. Bridges high ideals with the results orientation of business and industry. Designed by Dr. Richard Boyatzis to increase your capacity for self-awareness and the ability to apply this higher level of self-knowledge to self-management and leadership of others. Provides a comprehensive understanding of EI with emphasis on developing EI in you and coaching and developing EI in others. Includes individual coaching. Provides women leaders and those aspiring to leadership positions with the skills, concepts and new perspectives that will help them achieve their career potential, making the largest contribution to their organization and maximizing work/life balance. Provides the latest concepts of experiential learning model and tools to help you discover your unique learning process and ultimately set you on an illuminating pathway of personal and professional growth.
Certificates that Build Management Skills:
Certificates that Build Functional Skills:
Advancing Manager
Financial Decision Making
Executive Management
Operational Excellence
Fundamentals of Management
Project Leadership
Managing High Performance Teams
Designing Solutions for Innovation and Strategy
Communication and Professional Skills
NEW! Sustainable Value
Managing in a Healthcare Environment These certificates provide essential concepts and tools to enhance performance and careers in a variety of fields. Customize your learning experience by selecting the certificate and program options that meet your specific development needs.
4 class days
Visit weatherhead.case.edu/executive-education for complete descriptions of all Weatherhead certificates. Indicates items targeted toward members of healthcare institutions
Affiliate Partnership Affiliate Partners receive substantial financial benefit by purchasing their seats in advance for the year. For a single annual fee, your employees can participate at any of our one- and two-day programs at a fraction of the open enrollment price.
With a single, affordable investment, you will receive • Significant savings on all Weatherhead Executive Programs • Knowledgeable, personalized guidance for course selection
• Clear roadmaps for competency development But the affiliate partnership is much more than a savings option. In consultation with Weatherhead • Online registration to help you easily manage your organization’s participation Executive Education staff, Affiliate Partners can advance key strategic initiatives at the organizational • 20% discount on meeting space at the George S. Dively level, support individual development plans as well Conference Center as offer an ongoing employee benefit.
Targeted Affiliate Partnership: New Approach for Building Organizational Capability
Affiliate Partners
Weatherhead’s broad curriculum can help organizations build “bench strength” at the teamand organization-level to achieve strategic goals. Share your critical priorities with Weatherhead Executive Education staff to design specific curriculum tracks to meet the needs of senior executives to individual contributors.
More than 40 organizations annually subscribe to Weatherhead Executive Programs as Affiliate Partners, including:
pages 27-33
Contact us at 216.368.6413 or 800.736.6403. You can also visit us on the web at weatherhead.case.edu/executive-education.
• ABB • American Greetings Interactive • AkzoNobel Decorative Paints US • Antares Management Solutions • Applied Industrial Technologies • Avery Dennison • Bendix Commercial Vehicle Systems • De Nora Tech • Dealer Tire • Federal Reserve Bank of Cleveland • Forest City Enterprises • Foseco • Invacare Corporation • Javitch, Block & Rathbone, LLP • Medical Mutual of Ohio • Northeast Ohio Regional Sewer District • OMNOVA Solutions • Oswald Companies • PCC Airfoils • STERIS Corporation • The MetroHealth System • US Endoscopy • University Hospitals Health System
OPTIONS and PRICING
To learn more about our programs, certificates, and partnerships
Weatherhead Affiliate Partners represent a variety of industries, ranging in size from growing enterprises to multinational corporations. They all have one thing in common: year after year, they invest in their people.
CASE WESTERN RESERVE UNIVERSITY | WEATHERHEAD SCHOOL OF MANAGEMENT | EXECUTIVE PROGRAMS CATALOG | 2009-2010
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Custom Solutions: Delivering Education in the Context of Your Organization
INITIAL CONCEPTUAL DESIGN
(1) CL IENT C ONSULTATION (2) CL IENT RESEARC H
Every organization faces a unique set of opportunities and challenges. Weatherhead Custom Solutions can create an educational experience uniquely suited to address your specific needs and aspirations. The program design process draws upon the expertise of our faculty along with key leaders from your organization to co-create content that is relevant and has immediate application in the workplace. Evaluation and measurement of results are integral parts of every program. CONSIDER CUSTOM SOLUTIONS IF YOUR ORGANIZATION NEEDS TO:
FINAL CONCEPTUAL DESIGN
(3) PROGRAM DEVEL OPMENT (4) PR OGRAM DEL IVERY
PROGRAM FEEDBACK
(5) PROGRAM EVALUAT IO N (6) POST-PR OGRAM ASSESSMENT
INPUT FOR FUTURE ORGANIZATIONAL SUCCESS
• Transform the culture and/or take a new strategic direction within the organization due to changing business conditions • Achieve organizational alignment among key groups through a common language, shared learning and beliefs • Instill self-sufficiency by providing employees with the capability to create their own business solutions • Develop strategic talent
Call 216.368.2066 or 800.736.6403 or email customprograms@case.edu to discuss your organization’s needs.
“Out of all the training I have attended in 20 years with Sherwin-Williams, I feel this will have the most long term effect on my career.” Paul Kowalik, Regional Sales Director, Chemical Coatings Division, speaking about a Weatherhead customized program delivered for The Sherwin-Williams Company
Weatherhead Coaching Services Are you interested in making a shift or change in your thinking or behavior or enhancing your capabilities as a leader in your work and life? Weatherhead offers executive coaching for individuals. We know from years of research conducted at the Weatherhead School that adults can develop competencies with intentional effort. We have both a process and a team of experienced executive coaches ready to help you make the shift from good to great.
THE IDEAL SELF THE REAL SELF
PRACTICING BEING A LEADER
t ru sting relationship s
Intentional Change Theory Š Richard E. Boyatzis, 2000
STRENGTHS: WHERE MY IDEAL SELF AND REAL SELF ARE SIMILAR
EXPERIMENTING AS A LEADER MY LEARNING AGENDA: BUILDING ON STRENGTHS WHILE REDUCING GAPS
Visit weatherhead.case.edu/executive-education/coaching or call 216.368.6412 to learn more.
CASE WESTERN RESERVE UNIVERSITY | WEATHERHEAD SCHOOL OF MANAGEMENT | EXECUTIVE PROGRAMS CATALOG | 2009-2010
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pages 27-33
Our Practice Weatherhead Executive Coaching provides an opportunity for deep reflection, increased selfawareness and opportunities to develop your capability. Following the Intentional Change Theory, executive coaches assist clients in their development journey first by exploring their ideal aspirations for their work and life, then by analyzing their current competencies, behaviors and learning style. Participants create a learning agenda or plan and work to implement the changes they seek with the coach serving as a guide and support.
OPTIONS and PRICING
Our Philosophy The Weatherhead coaching process is based on the theory of intentional change developed by Richard Boyatzis at the Weatherhead School of Management. The premise upon which this is based is that adults change their behavior when they intend or want to change. The motivation and readiness to develop comes from within the individual, not from external sources. Weatherhead coaches help their clients identify the underlying motivations that guide their behavior and support them in making a plan for their own, individual development.
GAPS: WHERE MY IDEAL SELF AND REAL SELF ARE DIFFERENT
Program and Certificate Prices Program and Certificate Prices Programs
Open Enrollment
Affiliate Partners
Half-day Program
$295
½ Class Day
One-day Program
$595
1 Class Day
Two-day Program
$1,165
2 Class Days
Coaching for Intentional Development
$4,525
$4,073
Foundations and Frontiers in Appreciative Inquiry
$2,275
$2,048
New! Experiential Learning in Practice for Teams, Trainers and Educators
$2,275
$2,048
Appreciative Inquiry Certificate in Positive Business and Society Change
$5,850
$5,265
Certificate in Developing Leadership through Emotional Intelligence
$6,310
3 Class Days + $4,073
Experiential Learning with the Kolbs Certificate
$2,870
1 Class Day + $2,048
All other Certificates
$2,380
4 Class Days
Certificate Programs
Healthcare, nonprofit organizations and CWRU alumni save an additional 30%. “Nonprofit” refers to charitable organizations as defined by the United States Internal Revenue Service Code 501(c)(3).
To Register:
• Visit weatherhead.case.edu/register/ • Call 216.368.6413 or 800.736.6403 • Email seminars@case.edu • If your employer is an Affiliate Partner, contact your coordinator to register. • If you are unsure whether your organization is an Affiliate Partner, call 216.368.6413 or 800.736.6403. Information about the Weatherhead Affiliate Partnership is available to the right. • Prices include all program materials, continental breakfast and catered lunch, refreshment breaks, and convenient parking.
Affiliate Partnership Rates AFFILIATE PARTNERSHIP RATES Annual Investment
Annual Investment for 3-Year Partnership**
120 class days
$48,000 ($400 person/day)
$39,000 ($325 person/day)
80 class days
$32,000 ($400 person/day)
$26,000 ($325 person/day)
60 class days
$25,500 ($425 person/day)
$21,000 ($350 person/day)
40 class days
$18,000 ($450 person/day)
$15,000 ($375 person/day)
25 class days
$11,750 ($470 person/day)
N/A
15 class days
$7,500 ($500 person/day)
N/A
Healthcare and Nonprofit*** Affiliate Partnership Level
Annual Investment
Annual Investment for 3-Year Partnership**
80 class days
$21,600 ($270 person/day)
$18,000 ($225 person/day)
60 class days
$17,550 ($293 person/day)
$15,000 ($250 person/day)
40 class days
$12,600 ($315 person/day)
$11,000 ($275 person/day)
25 class days
$8,325 ($333 person/day)
N/A
15 class days
$5,400 ($360 person/day)
N/A
OPTIONS and PRICING
Affiliate Partnership Level*
* For one- and two-day programs. ** Annual investment based on 3 consecutive years of continuous participation. *** “Nonprofit” refers to charitable organizations as defined by the United States Internal Revenue Service Code 501(c)(3). Indicates items targeted toward members of healthcare institutions
pages 27-33
CASE WESTERN RESERVE UNIVERSITY | WEATHERHEAD SCHOOL OF MANAGEMENT | EXECUTIVE PROGRAMS CATALOG | 2009-2010
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Weatherhead Executive Education 11240 Bellflower Road Cleveland, OH 44106-7166 weatherhead.case.edu/executive-education