A Profile in Service: Brock Miller, CSDS of Shred Northwest, Inc.

Professional Journey

Brock Miller is the President of Shred Northwest, which he built from the ground up over the past 13 years. Shred Northwest has NAID AAA Certification and has hundreds of positive online reviews from great customers as this business provides services to thousands of local and prestigious organizations annually in the pacific northwest and domestically with amazing NAID AAA Certified partners.

Time with i-SIGMA

Brock is currently serving as the immediate past president of the International Secure Information Governance & Management Association ™ (i-SIGMA®) and is soon to retire his term on the Board of Directors. Brock is a Certified Secure Destruction Specialist (CSDS) and has also served i-SIGMA (and previously NAID) as Treasurer, Secretary, Director, Committee Chair, and was selected as member of the year together with his fellow Complaint Resolution Council members in 2015 and was then honored again individually in 2016.

Comments on Association Involvement

As Brock’s tenure with the i-SIGMA Board of Directors comes to an end and he reflects on his contributions and accomplishments, he speaks about how his involvement with i-SIGMA has been a great value and contributed to many successes. “Having the opportunity to form relationships with experts in the industry who opened a window and shined a light on those things I didn’t know that I didn’t know… and it rubs off. You learn as you teach and as you share.”

Advice to Clients

For customers looking for a good service provider, Brock believes clients owe it to themselves to be as informed as they can be and should make decisions based on what is truly valuable. “Today, most all professional service companies have NAID AAA certification without exception . . . that’s a given. It’s now come down to what differentiates you as the best of those NAID AAA companies and that will set you apart.” Brock attributes much of what sets his company apart is his company’s culture and efforts in recruiting and training great people, allowing them the space to create success for the organization.

Advice to Fellow Members

i-SIGMA President Elect and CEO/Owner of All Points Mobile

For any i-SIGMA members wanting to become more involved with the association and contribute to the success of its many initiatives through committee work and by taking on leadership roles, Brock suggests they make a presence. They need to take the first step and show up at the annual conference, start shaking hands and meet those key leaders who are identifiable by the ribbons they proudly wear to not only show their involvement, but also their accomplishments and comradery within the association.

“To lead, you must speak up and be noticed. This takes initiative, but the commitment is worth it, and you truly get out of it what you put into it. Don’t just show up, but also volunteer, speak out, take on assignments and take the lead.”