Lived experience and participation

Remuneration

Remuneration and reimbursement are an important part of how the Social Mission Department acknowledges the lived experience, expertise and value that individuals bring through participation activities. Appropriate and commensurate remuneration for this participation demonstrates respect for participants time, knowledge and the value that this brings to the organisation. The National Social Mission Department Remuneration approach to remuneration is for implementation where participants participate in activities on a casual basis, which is based on the type and level of participation activity. Where consumer participants are employed on a contractual basis, their remuneration is covered by national awards and as such should be considered in line with Human Resources Policy, Legislation and Procedure.

Participation activity

Providing written or verbal feedback as a current program participant

Providing written or verbal feedback by invitation at other times

Participation on steering committees, working groups, interview panels

Smaller speaking engagements, media engagements, sharing life experience in written form

Larger speaking engagements, external media engagements.

The designing or production of artwork for TSA departments or program documents/materials

Review program, training, research, communication and other materials through a consumer lens Activity examples

Feedback forms, house meetings, as a participant of a program group, internal program forum, program surveys and evaluation forms

Feedback forms, surveys, attending one-off forums

Forums with an open invitation to the public or open surveys

New program development/establishment steering committee, procedure/guideline review working group, staff recruitment interview panel

Speaking/presenting at smaller TSA events i.e. department meetings and forums, program development days, board meetings. Interviews or written content for internal publications Salvos Mag, Others etc.

Speaking at larger TSA events such as the Red Shield Appeal launch. Media engagements such as the Red Shield Appeal launch, radio and TV interviews.

Poems, paintings, drawings etc. used to create posters, brochures clothing etc.

Participant brochures, participant program materials, media releases, consumer training manuals