DIGITAL Our Vision Thinking Digitally We need to think differently about the way we approach opportunities, challenging and simplifying, removing paper and obstacles and championing the customer's needs.
Working Together We need to work together - inside Government, outside with our suppliers and increasingly with our customers to understand our working environment, maximise what we are able to do and innovate to our full potential.
Learning Intelligently
Our Targets
Isle of Man Government's digital vision is to improve the access to and quality of public services in a way that provides better value to everyone in the Isle of Man. Our future Digital Services are those that are fully automated and controlled by the customer. They will be so simple, convenient and compelling, that those who can will choose to use them.
Our Aims
Minimum direct savings of £5m within five years.
Indirect savings and service improvements of £5m within five years.
Our Principles
80% online services uptake within five years. 50% by the end of the current administration.
Achieve a top quartile place in the Capgemini EU eGovernment Benchmark 2018.
Our Programmes
We need to use digital information to measure service standards, improve customer experience and increase the number of customers using online services. Ultimately the digital information we gather will help us to provide better outcomes for our customers and Government
To read the full digital strategy visit www.gov.im/digitalstrategy.