ITALY [B][A][O]
By Appointment Only 意大利宝 C O M PA N Y O V E RV I E W
ABOUT Italy [B][A][O] is an Italian Travel Conciergerie made of people committed to deliver exclusive and high quality service We design extraordinary experiences to traditional destinations and to little known but equally amazing areas of our country: Travelling with us will make you the Guest of Honor in a foreign land, your journey tailor-made to experience the best of Italy
BAO LOCATIONS Italy BAO was founded in March 2012 as Incoming Brand and is powered by Chirio Viaggi Its headquarters are located in 16th-century Palladian-style Ca’ Marcello Villa in the Venetian countryside, while the operational center is Lecce, southern Baroque gem; outside of Italy, company representatives are based in Beijing and Hong Kong
THE TEAM D; ;7=4 1; E:;< 7. )44 1<; ;<).. ;841< between Italy and China and made of young yet experienced professionals with extreme passion and rich backgrounds Ranging from car pilots and ski instructors to sailors and noble descendants, its dynamic team has deep knowledge of Italy its own country as well as profound understanding of China and the Chinese travellers
THE TEAM Marco Santoro is our sea-farer. He spent his youth skip sailing boats until he became Captain of the historical vessel the Ocean Glory. He is our expert on anything related to the sea. No harbor is unknown to him. Marco applies his extensive experience and *:7), 6-<?7:3 7. +766-+<176; <7 E6, the right vessel and the right captain for Italy B.A.O.’s guests. He lives in Italy. Oscar Chirizzi graduated in Asian studies and lived for 10 year in China, before heading back to its native Apulia. He is our Lead Travel Butler, and your perfect host. Lives in Italy. You can reach him at: conciergerie@italybao.com
Mara Piasentin spent her early years of work all around the world as a :-8:-;-6<)<1>- 7. 5)27: E:5; 7. Italian wines and liqueurs. After her passage in a leading telephone company to accomplish customer need as best as possible it is now E>- A-):; <0)< ;0- 8:787;-; <0- *-;< E< *-<?--6 <:)>-4-:; ,-;1:-; )6, Italian mine of marvels. She lives in Italy. You can contact her at: sales@italybao.com
Simone Sturla represents the very heart of Italy B.A.O. . He has travelled extensively, following his passion for photography and exploration. Working in the travel industry since 0- 1; ,-,1+)<-, <7 E6,16/ 7.. <0- beaten path routes for his guests . Simone will plan your journey to the smallest detail to delight and surprise you. He currently lives in Beijing. You can contact him at : simone.sturla@italybao.com
Enrico Rondinelli is our professional pilot. Enrico is an industrial designer for race cars, writes as a sports journalist and loves pushing the limits as a professional race pilot. He is very young, very talented and eager to share his passion for speed and cars. He lives in Italy
Jacopo Marcello belongs to the noble family of Marcello, and is a Member of the Board at Venetian Villas Owners Association. Jacopo is a passionate and experienced sailor, a keen climber, and a brilliant jazz pianist – besides being a cultured wine-lover he also comes from a family of historians. He lives in Italy.
Simone Donei is our chinese-speaking ski instructor. Member of the Dolomiti’s Instructor Association, is also our Mountains’ expert: been born on 74751<-; /:)6<; 015 E:;< 0)6, knowledge and direct experience of locations and peoples. Share his time between Beijing and Italy. Contact him at beijing@italybao.com Massimiliano Dorigo is a 807<727=:6)41;< )6, E455)3-: specialized in tourism, travel and nature. He has produced hundreds of reports for Italian magazines and several documentaries for Italian television, and National Parks in Italy and abroad. Passionate traveler and guide, Massimiliano is our horse-riding master and folklore festival expert. Now resides in Italy.
DESTINATIONS Less-known regions and areas that avoid overcrowded destinations are oftentimes proposed, in order for our Guests to discover brand new places and be exposed to highly authentic experiences Most of these not-widely-known yet extremely charming destinations corresponds to UNESCO World Heritage sites
UNESCO WONDERS Italy has the worldâ&#x20AC;&#x2122;s highest concentration of properties inscribed on the UNESCO World Heritage List, 51 sites of extraordinary natural, cultural and artistic value A ,-E61<176 ) <7=:1;< ,-;<16)<176 ;16+- <0- 17th century, Italy boasts an enormous variety of diverse natural landscapes, culinary traditions, millennial history, cities of art and fashion excellence
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AUTHENTICITY We are experienced and accomplished travellers with an insatiable passion for Italy and everything it has to offer It is indeed our mission to transmit our passion to our Guests, uncovering to them the most authentic side of our country, the one that goes behind mainstream coverage and that can be solely experienced through secret routes and exclusive contacts
PRODUCTS Our products are characterized by a thorough knowledge of the destination, local personal contacts are bestowed to our Guests for them to share very special moments Beside hotels we select historic houses or noble properties; same goes for private wine cellars and art collections, while services are always provided by local specialists
MORE THAN HOTELS Private properties are oftentimes preferred to traditional hotels, in order for our Guests to guarantee a fully authentic and exclusive experience Noble palaces and historic houses are the ideal, privileged settings where to enjoy the best of life, also thanks to BAOâ&#x20AC;&#x2122;s deep relationship with those very same noble families who still own the buildings
Our Product Our product is characterized by a thorough knowledge of the destination: the common logics are bypassed, avoiding getting involved with a static and commercial system. Local and personal contacts are bestowed to our guests, allowing them to share some special moments.
Ø Beside hotels we select historic houses or noble properties, where the landlord plays a key role, providing its local contacts and knowledge. In addition to Michelin restaurants, private homes with adequate local cuisines are preferred, or typical gastronomy’s gourmet. Ø Same goes for private wine cellars or private art collections. Often, especially during social events, suitable private apartments may substitute hotels.
Ø When possible, less-known regions and areas that avoid overcrowded destinations are proposed Ø All services are always provided by local specialists, people that dedicated their lives to their passions.
HOW WE WORK Created to celebrate and share our love for the unique essence of the Italian -@<:)7:,16):A 0-:1<)/- -@-5841E-; 7=: belief that Italy is the perfect setting to experience the best of life We use an extensive network of connections, continuous research and scouting activity to provide our Guests with authentic and exclusive experiences
How We Work $ ) ' # " $ $ " $ # " %" & " $ "$ % $%" ' # $ % !% ## $ ) & $ $ $ ) & ") # & "# % $") ' $ & ") #$ ") (!% # $ % $%" + # $ " $ # $$ $ ( " $ #$ " ( " # $" & "# ' $ # $ ## " $ ) $ # $ " We use an extensive network of relationships, continuous research and scouting activity to provide authentic and exclusive experiences to our guests; and we are dedicated to delivering it the right way Ø
Approach: We work with passion. A direct relation with our guests is an essential component to provide the human touch necessary to tailor-make the travel experience. We are discreet, familiar with different international standards, and resourceful.
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Tailor Made: We believe in the pleasure of wearing the right suit and we enjoy taking the time to design the 8:78-: 7=<E< )++7:,16/ <7 7=: /=-;<D; ;8-+1E+)<176; %- can provide solutions for requirements both of leisure or business travel.
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Style: We want to welcome our customer as a guest of honor and put our expertise at disposal. During the travel we will personally accompany and guarantee availability 24/7.
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Travel Design: "0- E:;< 1<16-:):A 7=<416- ?144 *- ,-;1/6-, according to initial requirements. As further details may emerge, these will be considered in order to determine the -@8-:1-6+- A7= ):- 477316/ .7: "0- E6)4 8:7,=+< ?144 16+4=,- )44 <0- ),,1<176)4 -4-5-6<; )6, ,-<)14; ,-E6-, ?014- ;<144 4-)>16/ :775 <7 F-@1*141<A 16 7:,-: <7 /=):)6<-- your absolute satisfaction. Prices: COMPLETE TRANSPARENCY. Every cost and fee will be detailed as directly applied by property owners and service providers; for our services a separate commission will be listed.
NOBLE CONNECTION Being intimately linked to several noble families, BAO exclusively offers the opportunity to reside in antique residencies still owned by those same aristocratic dynasties Dislocated throughout the country, these majestic palaces are symbols of Italy’s most authentic luxury lifestyle, where to be personal Guest of the host noble family
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ACTIVITIES Outside of the usual sightseeing, you will take part in exclusive and exciting activities that will render your trip a mix of memorable adventures ":=.F- 0=6<16/ ;3116/ 76 <0- ?7:4,D; 4):/-;< ski carousel, cooking alongside Michelinstarred chefs, sailing on private yachts and driving Italian supercars are some experiences Guests will truly never forget
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WINERIES Wine is vital part of Italy’s long culinary <:),1<176 )6, E6- ?16- 1; 16,--, +:=+1)4 part of most of BAO’s itineraries, also thanks to our deep connection with premier wineries spread all around the country Guests will enjoy private visits, wine tastings and gourmet meals at Italy’s most prestigious wineries, warmly welcomed by the owners
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OTA (Online Travel Agencies) We are the Exclusive Travel Provider for CruItaly â&#x20AC;&#x201C; Chinese online store and APP and collaborate with other online operators
CORPORATE
We have been requested Corporate events service and VIP Travel Arrangements by European, Japanese and Chinese Companies
Corporate Services
Corporate solution for events are settled in exclusive venues with dedicated organization
VIP Services The exclusive itineraries and services provided for the VIP corporate clientsâ&#x20AC;&#x2122; include luxurious arrangements and exclusive accesses
AWARDS
BAO has been awarded as “Best Travel Concierge 2014” by The Luxury Travel Guide (UK)
TRAVEL Collaborations
italy B.a.O. Was featured in the 2014 edition of the Luxury Travel Guide
To view the Full guide please click here
EUROPE
We are currently providing service to Chinese Travel Operators as local DMC and expert for VIP services
“你”的 属意大利
Italy BAO
ADV We advertised both on Chinese and Russian magazines, where we contributed with our travel and lifestyle expertise
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www.shanghaitravelersclub.com
2013年夏天 行 SUMMER 2013 VOL.2 ISSUE 3
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笔下的印象巴黎 KATHY BURKE
在心形
TUPAI ISLAND
114
ISSN 2326-8018
“你”的 属意大利 ITALY BAO
居世外享悠然
THE SOUNDS RETREAT
REVIEW, INTERVIEWS & EDITORIALS We have been reviewed on Italian and Chinese magazines, radios, and newspapers alike, as reference for luxury travel in Italy, and the luxury Chinese market. Recently BAO contributed to an essay book about Chinese Tourism Towards Italy (Il Libro Bianco)
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CONTACTS conciergerie@italybao.com