SMARTER BUSINESS FOR A WORLD GOING MOBILE
Making sense of business
www.ashtech.co.za
ASHTECH’S Vision & Mission
GOING FORWARD
Contents The mobile office is fast becoming the centre-point of service delivery and real-time verification in the retail and manufacturing industries. In South Africa, ASHTECH is at the leading edge of this revolution. Our software programs are all designed to effortless incorporate this increasingly sophisticated innovation, to allow our customers to cost-effectively participate in every aspect of this process of mobilization.
Making sense of business
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VISION & MISSION
4
COMPANY OVERVIEW
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OUR VALUES
8 INTERVIEW 10
OUR SOLUTIONS
12 iIntegrate 18 iComply 24
OUR SERVICES
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OUR TECHNOLOGY
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OUR APPROACH
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What sets ASHTECH apart?
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INTO THE FUTURE
COMPANY OVERVIEW
ASHTECH is remarkable in that the company develops, manages and continuously innovate original, real-time software solutions that focus on the unique needs of the retail, franchisor manufacturing and the fast moving consumer goods (FMCG) industries.
Making the most of mobility, as it evolves.
Our solutions provide platforms
On a human level technology
to construct and publish service
has to make sense, without
inspections for field workers, to
any complications. This is the
be continuously captured and
centre that needs to hold, and
accessed on mobile devices. It
it’s a key factor that we carefully
also notifies workers in the field
incorporate in all our design
of follow-up actions and provides
solutions.
management with analytic trends to implement alternate plans. Corporate efficiency depends on
Making sense.
the software systems that drive Even though ASHTECH is a
ASHTECH’s solutions are
the detailed minute-to-minute,
relatively young company, its
designed to provide sales force
day-to-day processes, assuring
founder, Sedick Isaacs, has been
teams with the necessarily
ongoing compliancy. Ultimately
involved in the software industry
information to smoothly execute
it also has to be operationally
virtually his entire working life.
planned strategies - in the stores
simple, while its information
Their areas of specialization
and specifically on the shelf
needs to be effortlessly available
include customised development,
interface. It also provides senior
to relevant decision makers.
e-commerce, integration and
management with the real-time
data warehousing. More recently
tools to monitor and respond to
they turned their attention to the
market trends.
compliance issues that affect the manufacturing and retailing segments.
Mobile Intelligence refined, a new dimension to profitability
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When mobility was still in its awkward infancy, ASHTECH was one of its first serious promoters in South Africa. They anticipated the changes, benefits and advantages that were to come. 5
OUR VALUES
Focused Intentions
Continuous renewal of purpose
Unrelenting Efforts Never-say-die attitude
Honourable Principles No one does it alone
Continuously concentrating on how our solutions can add value to our customers.
Making sense of business
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With all its products ASHTECH strives to introduce people-friendly technology and systems. Where it matters it needs to always be real and meaningful – a reliable and profoundly trusted tool. Sedick Isaacs
Founder and Director
Speaking to Sedick Isaacs of ASHTECH
What achievements are you looking for? I want ASHTECH to establish itself as a leader in compliance software, offering all-embracing and mobile sales force automation, based on our own innovations.
What sets ASHTECH apart from its competitors? We really get into the essence and culture of companies and then translate their strategic objectives into innovative solutions. Making sense is a natural consequence.
Would you describe the SA software industry as dynamic and ground-breaking? At ASHTECH we prefer to concentrate on what we do best – solving actual problems in an original and hands-on way. Sadly, Corporate IT buyers often lack the courage to promote local solutions.
Who is your inspiration? My father, no doubt about it.
How do you make “sense of business”? To be able to add value to a business, real value, you need to understand how that business practically operates – to make in-depth sense of the dominant facts.
You’ve been described as a committed optimist. Yes, I am, and I got that from my dad. His favourite sayings were “Never give up and always be ready”. Also, “As long as you see a light, no matter how faint, there’s hope”.
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How did you get started? Programming suits my nature. I discovered that businesses want solutions more efficient and costeffective. But you also need to know how to effortlessly implement your solutions.
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SOFTWARE SOLUTIONS FOR A MORE CHALLENGING WORLD.
Making sense of business
PUTTING YOU IN CONTROL OF THE SHELF.
Making sense of business
Sales Force Automation
Sales Force Automation
TYPICAL CHALLENGES Inefficient paper based execution of store activities Missing / misplaced sales orders Limited visibility of product off take Limited visibility of promotional compliance Not able to track returns efficiently Limited control over price claims Slow response to market trends
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PUTTING YOU IN CONTROL OF THE SHELF.
Reporting & Analytics
Sales Person & Territory Management
Store Auditing
Sales Force Automation
Customer Management
Product & Pricing Management
Compliance Management
ANTICIPATED BENEFITS
This solution provides the sales force teams with the necessarily information to execute the strategy - in the store and at the shelf. It also provides senior managements with the tools to monitor and timeously respond to market trends.
Increase sales force productivity Ensure that SOH meets customer demand Ensure promotional compliance across outlets
Trade Marketing
Call Scheduling
Improve customer service Reduce administration costs
Activity Management
Competitor Intelligence Order Management 16
Reduce pricing claims Reduce time for decision making Improve information delivery 17
ENSURING STRATEGIC COMPLIANCE.
Making sense of business
Field Inspections
Field Inspections
TYPICAL CHALLENGES Inefficient form management Inadequate form approval process Escalating printing costs Missing / Misplaced audits Inefficient capturing of paper based forms Inconsistent follow-up comments Duplication and erroneous capturing Not able to track follow-ups efficiently Limited visibility of auditor compliance Slow response to market trends
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ENSURING STRATEGIC COMPLIANCE.
ANTICIPATED BENEFITS
Site & Territory Management Field Inspections
Reporting & Analytics
Employee & Team Management
Notification & Alerts
Form Authoring
Our solution provides a platform to construct and publish service inspections for field workers to capture and access on mobile devices. It notifies workers in the field of follow-up actions and provides management with analytic trends to implement alternate plans.
Central form & data management In-store Follow-up
Approval
Improved roll-out of approved forms Increase auditor productivity Ensure brand compliance across outlets
Form Scheduling
Reduce administration costs Reduce time for decision making
In-store Auditing Form Publishing 22
Improve customer service
Improve information delivery Improved employee performance 23
OUR SERVICES
Business Intelligence in the palm of your hand
Mobile Application Development
Mobilizing processes for operational efficiencies
Mobile Business Intelligence
Extending enterprise data on mobile devices
Compliance Management Outsourcing Ability to provide management of complete solution
Training
Maximizing productivity on mobile devices
Support & Maintenance Ensuring minimal downtime
Solution Hosting
Assisting you to concentrate on what you do best
Providing information anytime, anywhere it is needed.
Allowing you to focus on the business while we manage the solution.
Making sense of business
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OUR TECHNOLOGY
KEEPING IT REAL WITH SMART TOOLS.
Smart Phone Desktop PC
Tablet Mobile PC
Laptop
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Our Approach
FROM START TO BEGINNING, WE OWN EVERY STEP OF THE WAY
Infinite possibilities in real time.
Research
Innovate
Strategize
Invent
Maintain
Support
Test
Implement
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FROM QUESTIONS TO SOLUTIONS TO GROWING YOUR BENEFITS
The work of understanding 30
Empowering knowledge
Translating strategic objectives into innovative solutions.
Growing your benefits 31
What sets ASHTECH apart?
It does not matter how technically sound and seductive the solution may be, it also needs to be easy to use, easy to manage and when needed, easy to change. The issues related to a particular domain, e.g. FMCG, user adoption, change management and understanding, are keys to successful mobile implementations – ensuring that strategic objectives are met. This is where experience really matters, and
ASHTECH owns every step of the way, every single building block. From research to training and deployment, to support and maintenance - even assisting companies with solution management problem where practically needed. Because of what we know,
here ASHTECH has a head-start – more than 6 years plus of focused mobile application development and practical implementation.
we continuously work towards reducing total cost of ownership for our customers.
ASHTECH has implemented data warehousing from the ground up for many major corporates and has been involved in integration projects for many years. This experience, combined with our understanding of processes and data, has put us at a real advantage when having to implement mobile solutions.
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Moreover, with ASHTECH’s quick deployment model, customers can achieve a return of investment in a much shorter period. We ensure that organisations focus on what they do best while we take care of the mobile solution.
That’s a promise
It’s important to look for opportunities where the less courageous hesitates. Leaps into the new can bring untold rewards.
Into the future
STRIVING TO MAKE EVEN BETTER SENSE
In technology, function follows need. The new primary need is to be mobile, adaptive and effortlessly in control. ASHTECH has the knowhow and insight to dynamically contribute to your progress now and into the future.
Making sense of business
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ASHTECH provides you with the building blocks to a new future.
Suite S01, 2ndFloor, Stonefountain Terrace Klipfontein Road, Rondebosch Tel +27 21 685 6487 Fax +27 088 21 703 6138 Mobile +27 83 326 6676 E-mail Sedick.isaacs@ashtech.co.za
www.ashtech.co.za
Making sense of business