Logistics Middle East - March 2010 by ITP Business Publishing

An ITP Business Publication Licensed by Dubai Media City

PREVIEW: SCATA 2010 Information on the Middle East’s ultimate celebration of supply chain excellence

LOGISTICS LAUNCH MARCH 2010 ISSUE 66

NEWS AND ANALYSIS FOR SUPPLY CHAIN MANAGEMENT PROFESSIONALS

EPS starts the countdown to the launch of its hub at Dubai Logistics City (DLC)

N I S N O LE SS

S C I T S I G LO Professor Rob Whelan, president, University of Wollongong in Dubai (UOWD)

PENED LE EAST HAVE O D ID M E H T IN S IE WHY UNIVERSIT N OF LOGISTICS IO T A R E N E G T X E THE N THEIR DOORS TO PROFESSIONALS

MOMENTUM LOGISTICS І MISC BERHAD І DULSCO HR SOLUTIONS І XVISE INNOVATIVE LOGISTICS

CONTENTS

CONTENTS Issue 66 March 2010 For the latest news and stories go to

24 02 Editor’s Letter

16 ArabianSupplyChain.com

40 Ask The Expert

What has prompted the logistics industry to increase its focus on Middle East education?

Highlights of the month from the official website of Logistics Middle East magazine.

04 Readers Letters

18 Logistics Education Report

Should companies in the Middle East look at outsourcing to meet their manpower needs, asks Surjeet Singh from Dulsco HR Solutions.

Readers of Logistics Middle East provide their views on the industry’s hottest topics.

A comprehensive report on the logistics education sector in the Middle East, with a general overview from MBAArabia.com’s Dr Musaad Al-Razouki, together with the results from Logistics Middle East’s 2010 market survey, and interviews with nine of the region’s most prominent players.

07 News Update • Global alliances are back in vogue for logistics companies in the Middle East • AW Rostamani opens Dubai warehouse • GAC ventures into baby cord transport • Barloworld extends Hexomatrixx deal • Momentum Logistics ventures into Iraq • SNS completes warehouse design contract • First tenant signed for Majaal development • Bahrain logistics sector promoted in Japan • MISC celebrates Middle East office launch

42 Facts And Figures Transportation statistics from a variety of regional and international sources.

46 Events Calendar A listing of seminars, conferences and trade shows for the Middle East logistics industry.

24 Cover Story: UOWD Profile

48 Face To Face Interview

Professor Rob Whelan, president of the University of Wollongong Dubai (UOWD), explains why this prestigious institute has opened its doors to the next generation of logistics professionals in the Middle East.

With one month until the official launch of a regional office in Dubai Logistics City, Ramon Thoms, Middle East manager of Ehrhardt + Partner Solutions, highlights the company’s development plans for 2010.

16 48

www.arabiansupplychain.com | March 2010

EDITOR’S LETTER

Registered at Dubai Media City PO Box 500024, Dubai, UAE Tel: 00 971 4 210 8000, Fax: 00 971 4 210 8080 Web: www.itp.com Offices in Dubai & London ITP BUSINESS PUBLISHING CEO Walid Akawi Managing Director Neil Davies Deputy Managing Director Matthew Southwell Editorial Director David Ingham VP Sales Wayne Lowery EDITORIAL Senior Group Editor Robeel Haq Tel: +971 4 435 6284 email: robeel.haq@itp.com Contributors Nadia Khan, Ed Attwood, Sarah Cowell ADVERTISING Commercial Director Fareed Dubery Tel: +971 4 435 6339 email: fareed.dubery@itp.com Sales Manager Jayant Dey Tel: +971 4 435 6106 email: jayant.dey@itp.com STUDIO Group Art Editor Daniel Prescott Art Editor Simon Cobon

Ready to take the university challenge?

lthough the Middle East has traditionally lacked a sufficient range of education opportunities in logistics, the situation has drastically changed over the past couple of years. In fact, with global recessions usually leading to increased demand for university courses, it seems the perfect time for Logistics Middle East to scour the higher education market and review the options that are currently available for supply chain professionals. We started this journey with Professor Rob Whelan, president of the University of Wollongong in Dubai (who features on our cover this month) and continued with visits to Bahrain Polytechnic, Emirates Aviation College, University of Bolton RAK, Strathclyde Business School, and several other institutes. This issue of the magazine can therefore be considered a timely resource for anybody that is considering the prospect of career development in the Middle East logistics industry. And according to our market survey, approximately half of readers

were either “very interested” or would consider enrolling on these courses in the future. You can read the full results of the survey on pages 20-22 (sponsored by the University of Wollongong in Dubai). Of course, the forthcoming Supply Chain and Transport Awards (SCATA) will soon be crowning the education and training provider of the year – its one of the 16 categories we have in store for you in 2010. Past winners have included GAC Academy, Gulf University of Science and Technology (GUST) and SP Jain Centre of Management. But be warned, our nomination deadline is fast-approaching and entries must be submitted by Thursday 1st April. A full preview of the ceremony is included later in the magazine, including details on how to nominate. So whether you are looking to nominate yourself or an external party, we look forward to hearing from you soon. If you have any comments to make on this month’s issue, please email Robeel Haq, senior group editor of Logistics Middle East magazine (robeel.haq@itp.com)

To subscribe please visit www.itp.com/subscriptions 2 MARCH 2010 | www.arabiansupplychain.com

PHOTOGRAPHY Director of Photography Sevag Davidian Chief Photographer Khatuna Khutsishvili Senior Photographers G-nie Arambulo, Efraim Evidor, Thanos Lazopoulos Staff Photographers Isidora Bojovic, George Dipin, Lyubov Galushko, Jovana Obradovic, Ruel Pableo, Rajesh Raghav PRODUCTION & DISTRIBUTION Group Production Manager Kyle Smith Production Coordinator Louise Schreiber Managing Picture Editor Patrick Littlejohn Image Retoucher Emmalyn Robles Distribution Manager Karima Ashwell Distribution Executive Nada Al Alami CIRCULATION Head of Circulation & Database Gaurav Gulati MARKETING Head of Marketing Daniel Fewtrell ITP DIGITAL Director Peter Conmy ITP GROUP Chairman Andrew Neil Managing Director Robert Serafin Finance Director Toby Jay Spencer-Davies Board of Directors K.M. Jamieson, Mike Bayman, Walid Akawi, Neil Davies, Rob Corder, Mary Serafin Circulation Customer Service Tel: +971 4 435 6000 Certain images in this issue are available for purchase. Please contact itpimages@itp.com for further details or visit www.itpimages.com. Printed by Horizon Printing Press Controlled distribution by Blue Truck Subscribe online at www.itp.com /subscriptions The publishers regret that they cannot accept liability for error or omissions contained in this publication, however caused. The opinions and views contained in this publication are not necessarily those of the publishers. Readers are advised to seek specialist advice before acting on information contained in this publication which is provided for general use and may not be appropriate for the reader’s particular circumstances. The ownership of trademarks is acknowledged. No part of this publication or any part of the contents thereof may be reproduced, stored in a retrieval system or transmitted in any form without the permission of the publishers in writing. An exemption is hereby granted for extracts used for the purpose of fair review.

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READERS LETTERS

Time for change in the Middle East

The pride of India

Dear Editor, Although the number of warehouses being developed in this region has dwindled, I believe that opportunities in the material handling sector are abundant. However, the market needs a change of attitude. It’s fairr to state that the companies featured urred ure ed d in your last issue are leaders adeers in aders i the they represent a small field, l but th ld eyy only repre rep repres ep allll percentage of suppliers out there heeerre re in the he m he market. k Th Thee majority ma major ajj rit ity of of otherss lack the professional attitude and vision visi isio s to o really reall eallly benefit from future turee growth gr opportunities – iin fact they often give the ffact, t tth hee market Having rkke rket keett a bad b d reputation. r utation. t ti Havin H i worked orke orked kked d in i the UK for most in ost of o my career ccareer, the th diff d erence e customer service levels are very apparent, so let’s hope that change is around the corner. Robert Ashcroft

Dear Editor, It was interesting to read your article on the success of Godrej & Boyce in the Middle East’. I actually worked for the company between 1970 and 1980 and it’s heartening to note that such a major player from the Indian business community is starting to increase its presence in Dubai and the wider Middle East region. Professor Philbert Suresh

Memoirs of a leader Dear Editor, I’m a new reader of Logistics Middle East magazine and enjoyed the interview with Walid Daniel, managing director of SPAN Group in your last issue. His company has made a significant contribution to local growth in the material handling market and I believe it will remain a pioneer in the future too, especially as SPAN is introduced into other markets around the region. Muhammed Iqbal

Keeping your success a secret Dear Editor, Niche logistics or ‘vertical specialisation’ is a reality in the Middle East now, as discussed by the trade expert from Booz & Company. I personally know a number of logistics companies that have taken this approach, although they normally prefer to keep their success stories ‘off the radar’ so that competitors are kept in the dark! Vishal Parikh

Nominations at the ready Dear Editor, Congratulations on the launch of this year’s Supply Chain and Transport Awards. I have watched the SCATAs continue to develop over the years and look forward to taking part in 2010. Despite the downturn, or perhaps because of the downturn, our industry really needs an opportunity to celebrate its success in the past year. Tahir Abdullah Hamid

Getting over limitations Dear Editor, Although there’s little surprise with the results of your material handling survey, I’m sure the information will be taken into account by vendors in the market. In fact, with the vast majority of respondents planning to make a purchase in 2010, it would appear that demand will pick-up in the next year. This is certainly true with my company, which is planning to increase it’s spend on material handling products over the coming months. However, in terms of my personal point-of-view, I actually prefer to work with a procurement company, because it means I am not held back by a limited range from any particular brand. Philip Hodgins

Please address your letters to: Logistics tics Middle East, PO Box 500024, Dubai, UAE or email: robeel.haq@itp.com q p (Please provide your full name and address, stating clearly if you do not wish them to appear in print. All letters will be edited for clarity of shortened to fit the allotted space).

4 MARCH 2010 | www.arabianbusiness.com/transportation

NEWS UPDATE

Logistics alliances in vogue for Middle East companies Growing popularity of trade alliances with local players such as Momentum Logistics and SNTTA Cargo

rade alliances within the logistics industry have received a significant boost from the global recession, with a growing number of Middle Eastern companies now embracing the concept, according to a leading trade expert. Momentum Logistics, SNTTA Cargo, Gulftainer and Heavy Load Freight Services are amongst the local industry players that have joined alliances this year and further announcements can be expected in the coming months, predicts Umer Shams Arakkal, general manager of Xvise Innovative Logistics. “Similar to many industries, freight forwarders have also started to align themselves with bigger players, associations and other channels that can take their businesses on a new path of growth and sustainability,” he explained. “It has become even more critical in the current global climate that this kind of opportunistic and forward looking attitude is absolutely essential for survival.” Although the global recession has proved a useful marketing took for such alliances, the trend has actually been snowballing for a number of years now and continues to gather momentum in the Middle East, especially with independent logistics companies. “Over the years, the logistics sector has struggled with a lack of unified processes and metrics, resulting in high operating costs. By becoming part of EXAMPLES OF RECENT LOGISTICS TRADE ALLIANCES: • February 2010: Gulftainer announces its decision to join the Arab Federation for Freight Forwarders and Logistics (AFFFL) • February 2010: SNTTA Cargo finalises its membership of the global EGSAC General Sales and Service Agents (GSSA) network • February 2010: Dubai-based Heavy Load Freight Services is signed as the latest member of the Global Project Logistics Network (GPLN) • January 2010: Momentum Logistics joins Atlas International Network

a global alliance, the members are able to collaborate and establish a set of standardised practices,” continued Arakkal. “Major benefits of this approach include greater access to information, standards and metrics, better understanding of changing business dynamics and the tangible and intangible benefits of IT in logistics.” Speaking about Momentum Logistics’ recent membership of the Atlas International Network - a group of independent forwarders and non-vessel operating common carriers (NVOCCs) - the company’s general manager Matthew Derrick explained his decision was prompted by constant efforts to maximise customer benefits. “Joining the Atlas International Network enhances our existing freight forwarding network and enables us to provide customers with the superior service that they have come to associate with Momentum, no matter their location,” he said. “Through this initiative, we have access to a global network that operates in accordance with the highest international standards, enabling us to offer our customers valueadded logistics on a truly worldwide scale.” The move follows a similar announcement from Momentum’s parent company, Gulftainer, which became a member of the Arab Federation of Freight Forwarders and Logistics (AFFL) earlier this year. In the same month, Dubai-based Heavy Load Freight Services revealed its membership of the Global Project Logistics Network (GPLN), while Sharjah’s SNNTA Cargo - which represents the likes of Emirates, Royal Jordanian and Saudi Arabian Airlines - joined EGSAC, the world’s largest independent cargo network for General Sales and Service Agents (GSSA). “SNTTA Cargo’s exposure to the wider international industry through the EGSAC network will help us to develop important contacts and grow the business,” concluded Mohin Jassal, general manager of SNTTA Cargo. “In return, EGSAC members will now have access to a quality-focused partner with wide-ranging capabilities and over 30 years of experience in the industry, which supports the general theory that trade alliances are a win-win situation for each of the parties involved.” www.arabiansupplychain.com | MARCH 2010

NEWS UPDATE

NEWS IN BRIEF

AW Rostamani opens Jebel Ali centre Logistics company expands its warehousing footprint in the Middle East with a storage complex in Dubai

Bahrain Customs Authorities have presented DHL Express with a certificate of appreciation for its support in developing the Kingdom as a logistics centre of excellence. “We are honoured to receive this recognition, which demonstrates our efficiency in exceeding client requirements and underscores our relationship with Bahrain Customs, which has supported DHL Express with improvements in areas such as security, knowledge exchange and service level improvements,” commented Bachi Spiga, head of operations, DHL Express Middle East, North Africa and Turkey. Kanoo Freight has been signed by Omanexpo as the official logistics sponsor for two of its forthcoming exhibitions in the Sultanate. Under the agreement, Kanoo Freight will handle the logistics of Interiors & Buildex 2010 and OGWA 2010, with responsibility for clearing the cargo of exhibitors, ensuring the delivery of goods to the exhibition centre and forwarding them back to their origin country. “As official logistics sponsor, we look forward to playing a role in the success of these shows,” stated Colin Clarke, general manager of Kanoo Freight. Logwin has expanded its Middle East presence with a new office at Dubai Airport Free Zone. The European logistics provider already has a Dubai office in Al Musalla Towers and will focus on airfreight processing from the new airport facility, which will be staffed by 12 employees. “This facility will allow us to increase the number of processed shipments and improve our service to customers,” stated Hauke Müller, managing director of Logwin’s Air + Ocean division in the Middle East and Europe.

8 MARCH 2010 | www.arabiansupplychain.com

Executives from AW Rostamani Logistics and partners at the opening ceremony of the company’s new Jebel Ali Free Zone centre

Officials from AW Rostamani Logistics hosted an opening ceremony in Dubai last month to celebrate the launch of the company’s latest warehouse in Jebel Ali Free Zone South. The event, which took place on 18th February, was attended by Abdul Wahid Al Rostamani, chairman of AW Rostamani Group, and representatives from Japanese partners Mitsui & Co 3PL

and Mitsui-Soko Company. “This facility has marked the latest chapter in our growth and we enjoyed providing a tour of the warehouse to partners and Jafza officials at the opening ceremony,” said Hajime Ogawa, managing director of AW Rostamani Logistics. The regional facility measures 46,000m2 in total, including 21,000m2 of covered storage and over 15,000 pallet locations.

“We would like to congratulate AW Rostamani on its ambitious endeavour and we are sure the company’s logistics services will be further enhanced by the newly developed facility,” stated Dr Mohammed Al Banna, VP of commercial sales at Jafza. “Jafza remains committed to giving our valued customers the best possible infrastructure to help support their future growth aspirations,” he added.

GAC ventures into baby cord transportation GAC Jordan has launched a specialist service in partnership with BabyCord Jordan to package umbilical cord blood for delivery and storage to medical institutions and hospitals in Europe, the USA and Canada. BabyCord Jordan aims to protect the health of new born babies and their families by storing umbilical cord stem cells for possible future use to combat disease or to treat medical conditions through its Cord Blood Banking Services. As part of its new venture, GAC Jordan has vowed to ensure the safe and secure shipping of blood to the storage facility. “This highly specialised and sophisticated service requires 3PL

expert technicians and 24/7 customer service,” stated Amjad Nasser, logistics manager at GAC Jordan. “In addition, there

is a need for regular follow-up and coordination with mothers and hospitals before and after the baby’s delivery.”

GAC believes the delivery and storage of umbilical cord blood will be a strong market

NEWS UDPATE

SNS contracted for Jordan warehouse

NEWS IN BRIEF

Supply chain specialist hired by Modern Arab Distribution Company as consultants for warehouse design Supply Network Solutions (SNS) has announced the recent completion of a warehouse design contract for Modern Arab Distribution Company. The supply chain specialist was hired to advise on the construction of a new distribution centre in the AlQastal area, with a particular focus on implementing the WAREHOUSE

latest techniques to ensure that storage space was optimised to world-class standards. “We are glad to have assisted this important client at such a critical phase of their distribution centre launch,” commented Mario Ghosn, general manager of SNS. “We are looking forward to continuing this relationship with them on future projects,

such as the implementation of a warehouse management system,” he added. Modern Arab Distribution Company, which owns more than 24,000m2 of storage facilities in Jordan, is one of the Kingdom’s leading distributors of fast moving consumer goods (FMCG) products, representing brands such as Kraft, Unilever, Kellogg’s and Café Najjar.

Senior officials from Al Majdouie Group hosted a recent meeting with Lue Anne Simon, president of Michigan State University, to formally launch the Middle East Logistics Institute (MELI) in Saudi Arabia. The venture will focus on the development of supply chain training in Saudi Arabia and other countries. “With this initiative, we will have in-house trainers from the Middle East Logistics Institute to deliver Arabic content, while Michigan State University will provide tutors for the supervisory and management instruction,” revealed Abdullah Al Majdouie, president of Al Majdouie Group.

The latest techniques were used to ensure that storage space was optimised at Modern Arab Distribution Centre’s new warehouse

www.arabiansupplychain.com | MARCH 2010

NEWS UPDATE

NEWS IN BRIEF

Barloworld extends Hexomatrixx deal Industry partnership with continue to provide the oil and gas sector with a range of supply chain services Barloworld Logistics has extended its Memorandum of Understanding (MoU) with Hexomatrixx to provide a range of supply chain services to the oil and gas sector. The partnership, which was initially formed in 2008, will continue to specialise in the storage and transportation of petrochemical products for manufacturers, distributors, suppliers and customers in the Middle East and other key markets around the world. “We are glad Hexomatrixx has decided to renew this partnership and look forward to many more years of doing business with them,” said Franklin Fernandes, logistics manager of Barloworld Logistics Middle East and 3PL

GAC has launched a collection of professional training solutions for the maritime sector in partnership with the National Maritime College of Ireland (NMCI). The venture will operate around the world as GAC Training & Service Solutions Ltd (GTSS). “We established our own internal GAC Corporate Academy some years back and clearly see the impact this had in motivating people and improving our services to customers. We expect GTSS to achieve exactly the same thing,” commented Christer Sjodoff, group vice president of GAC Solutions. Al-Baddad International, a global specialist in mobile halls and prefabricated buildings, has selected Infinity Logistics to manage its shipping and delivery operations to clients around the world. “We are developing at a rapid pace and it’s our ambition to become a global leader in this market,” commented Zayed Al-Baddad, chairman of AlBaddad International. “As a result, we needed a partner with access to international markets, such as Infinity Logistics, which not only shares our vision but can support our growth potential in the future.”

Representatives from Barloworld Logistics and Hexomatrixx celebrate their agreement

Asia. “We are confident that our commitment to clients, such as Hexomatrixx, will lead to exciting opportunities for Barloworld Logistics in the oil and gas market.”

Momentum Logistics lauches office in Iraq Momentum Logistics continued its regional expansion in the Middle East last month with the launch of a new office and depot in Iraq. The facility, which measures around 8000m2 3PL

in total, is located in the Zakho district of Northern Iraq, close to the border with Turkey. “The opening of this office is the latest step in our strategic network expansion and will allow Momentum Logistics

Gulf Warehousing Company (GWC) has been signed as a national supplier for this month’s IIF World Indoor Championship in Athletics (Doha 2010). As part of the contract, the Middle Eastern logistics company will provide warehousing, land transport and overseas freight clearance to the event’s organising committee. “We will strive to ensure that our service offering will lend efficiency, reliability and world-class service quality to this prestigious global event,” stated Ranjeev Menon, chief executive officer of GWC. Matthew Derrick from Momentum Logistics is overlooking the firm’s regional growth

10 MARCH 2010 | www.arabiansupplychain.com

The oil and gas sector has attracted the attention of various logistics companies over the years, including GAC, Agility and Almajdouie Logistics in the Middle East.

to provide customers in Iraq and surrounding areas with the exceptional service to which our clients have become accustomed,” stated Matthew Derrick, general manager of Momentum Logistics, which is a subsidiary of Gulftainer. “The operations of the Iraq office will dovetail with our operations in Turkey, through our partner Demas, as roughly 1000 trucks cross the border between the two countries every day, positioning Momentum as a significant gateway into North and Central Iraq. We have already appointed Neil Young as manager to overlook the dayto-day operations,” he added. The announcement follows the opening of Momentum’s first office in Dubai earlier this year, together with the development of the company’s International Logistics City in the Al Saja’a industrial area of Sharjah, which is currently underway on the perimeter road network.

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NEWS UPDATE

NEWS IN BRIEF

First tenant signed for Majaal project Al Khaleej Development Company has leased storage space at First Bahrain’s new warehousing venture Tameer (Al Khaleej Development Co) has been signed as the first tenant of the Majaal warehousing project. Laith Al-Memar, chief executive officer of the Middle Eastern real estate company, signed a lease agreement with Majaal developer First Bahrain in February. “We selected Majaal as our preferred warehousing and logistics partner due to the flexibility of their storage space and the wide variety of valueadded services being offered,” explained Al-Memar. Valued at US$45 million, Majaal is located in Bahrain Investment Wharf, in close proximity to Khalifa bin Salman Port and other major transport links, offering 130,000 square feet of storage space to tenants in the Kingdom. “As one of the Middle East’s leading real estate investment WAREHOUSE

The Tamer Group has completed the development of its 32,000m2 warehouse centre in Saudi Arabia. The facility, which is located in the Alkhomra district of South Jeddah, has been approved by the Ministry of Health to store pharmaceutical products and includes a 18,000 pallet capacity, with individual chambers for the different types of goods stored. “This facility will enhance our distribution network across the Middle East and provide value-added supply chain services to customers,” said Faisal Tamer, vice president of the Tamer Group. Super-Max has inaugurated its global distribution centre in Jebel Ali Free Zone. The complex, which measures 50,000 square feet, cost around US$27 million to develop and follows a decision to relocate the razor company’s headquarters from London to Dubai. “This is a strategic decision based on the lucrative opportunities offered by this market. Dubai has the key resources to channel our growth and expansion around the world,” explained Ajay Bindroo, CEO of Super-Max’s global distributor, Wesley International Limited. Hino Motors organised a recent inauguration ceremony to mark the launch of its first technical training centre in the Middle East. A number of distributors and senior officials from the truck manufacturer were present to launch the new facility, which is located at Sharjah Airport International Free Zone (SAIF). “This demonstrates our confidence in the Middle East and will provide customers with further peace of mind that they are receiving the best after-sales service,” stated Takeshi Kumeda, general manager of Hino Motors in the Middle East.

12 MARCH 2010 | www.arabiansupplychain.com

Majaal’s Amin Al Arrayed (right) with Tamer’s chief executive officer Laith Al-Memar

companies, we believe it’s fitting that Tamer (Al Khaleej Development Company) has selected the region’s first smallto-medium enterprise (SME) focused warehousing company as its storage solutions provider,”

stated Amin Al Arrayed, general manager of First Bahrain and board member of Majaal Warehouse Company. “We look forward to other companies following Tameer’s lead and joining the Majaal family.”

Bahrain markets logistics capabilities in Asia

A senior delegation led by Shaikh Daij bin Salman Al Khalifa paid a recent visit to Japan

Senior officials from Bahrain met with top industry leaders in Tokyo last month to promote the Kingdom’s logistics and maritime credentials. The visiting delegation included representatives from Bahrain Logistics Zone (BLZ), APM Terminals Bahrain, the General Organisation of Sea LOGISTICS

Ports (GOP) and the Economic Development Board (EDB). The marketing initiative included a seminar titled ‘Opportunities in the Kingdom of Bahrain’s Maritime and Logistics Sector’, which was held in cooperation with the Bahrain Embassy in Japan and attracted over 40 decision makers from the Japanese business community.

“Meeting with our Japanese counterparts enabled us to explain the many benefits we can offer companies looking to site logistics facilities in Bahrain. Indeed, this visit came at a time when Bahrain is upgrading its logistics infrastructure, having just inaugurated our state-ofthe-art port last year and with plans to start operations at the Bahrain Logistics Zone this year,” explained Shaikh Daij bin Salman Al Khalifa, chairman of GOP, who led the delegation. “In addition, infrastructure projects, such as the new bridge to Qatar and US$4.8 billion airport expansion, have created unprecedented opportunities for companies who are looking to either expand their activities in the region, or to start their operations,” he added.

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NEWS UPDATE

Senior officials from MISC, DP World, Al Ghurair Foods and the Malaysian Embassy gather at the launch ceremony in Dubai

Ghurair, Essa Abdulla Al air ur Gh Al of chairman ir Hamzah Foods, with Am nt and Azizan, preside ad rh CEO of MISC Be

Amir Hamzah Azizan, president and CEO of MISC Berhad

Ramesh Ramakrishnan (chairman of Transworld Group), Baharuddin Arbak (vice president of liner business, MISC), Ritesh Ramakrishnan (director of Transworld) and Patrick Mak (Inter Group China)

MISC Berhad celebrates Middle East office launch

nternational shipping company MISC Berhad hosted a gala dinner in the United Arab Emirates last month to celebrate the launch of its regional office for the Middle East. The event, which took place at the Shangri-La Hotel in Dubai, attracted around 150 people from across the maritime and logistics industries, including representatives from DP World, RHS Logistics, Gulftainer, Globelink West Star Shipping, Transworld, Orient Express Lines and Inter Group China. During his welcome speech, Amir Hamzah Azizan, president and chief executive officer of MISC Berhad, stated that the Malaysian firm was strengthening its presence in the Middle East to become a 14 MARCH 2010 | www.arabiansupplychain.com

leading player in the Intra-Asia Liner trade, with a particular focus on growing demand within the niche Halal market. “The Halal food industry in the Gulf Cooperation Council (GCC) region is estimated to be worth more than US$43 billion, while the Emirate’s food processing sector is expected to rise by 11% annually,” he explained to guests. “MISC has launched several key initiatives in response to the high potential of Halal logistics here and in line with the Malaysian government’s plan to turn its country into a regional Halal centre. This includes our flagship Halal Express services and a joint venture with Rais Hassan Saadi (RHS), which will operate as MISC Integrated Logistics (MILS) with a central hub in the Middle East.”

NEWS UPDATE Baharuddin Arbak, vice president of liner business, MISC

Captain Leslie Reis, vice president of Orient Express Lines (left) with Keith Nuttal, group commercial manager of Gulftainer (right)

Abdul Hamid Nazardin, general manager of the MISC region office, talks to guests at the event

Azizan, Amir Hamzah ad rh Be SC MI of CEO

Ibrahim Al-Nouri (chairman Al-Nouri Group Jordan), Baharuddin Arbak (vice president of liner business, MISC) and Nawrani Dafalla (director general of Sudan Shipping Line)

their chief Officials greet lla Al Ghurair, du guest Essa Ab Ghurair Foods chariman of Al

MISC CEO Amir Hamzah Azizan signs the launch plaque with Abdul Hamid Nazardin, general manager of the region office (right) and Baharuddin Arbak, vice president of liner business (right)

www.arabiansupplychain.com | MARCH 2010

ONLINE HIGHLIGHTS

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MOST TALKED ABOUT LOGISTICS COMPANIES ON ARABIANSUPPLYCHAIN.COM Gulf Agency Company (GAC) Aramex

Agility DHL Express Momentum Logistics

Mideast to increase focus on port security The development of shipping infrastructure in the Middle East will lead to increased demand for port security systems, according to a report by Frost & Sullivan. The research company’s ‘Middle East Seaport Security Market Assessment’, which was published last month, claims that spending by port authorities in the region “continues to be minimal”, although a campaign to educate the maritime industry on security could result in lucrative opportunities for market specialists. “The cost of security-related investments is not passed onto customers; instead, owners bear the entire cost,” explained Y. S. Shashidhar, vice president and country director of Frost & Sullivan in the Middle East, North Africa and South Asia. “And with public funding at a minimum, port authorities and ship owners are reluctant to spend more on security.” Approximately US$7.9 million was spent on boosting the security of Middle Eastern ports in 2009, with predictions that the figure will increase to around $11.6 million in 2016. “Screening and detection will continue to drive the market as cargo security gains importance,” continued Shashidhar. “At the same time, challenges related to increased trafficking, smuggling and illegal immigration will instigate port authorities to deploy advanced detection and screening systems.”

MOST POPULAR HEADLINES An-12 banned in 1 Antonov the United Arab Emirates faces another round 2 Agility of delays in US court case warehouse worker 3 UK sacked for passing wind Ghandour ‘sad’ about 4 Fadi Aramex COO resignation falls to death 5 Stowaway from Amerijet cargo plane

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ONLINE INTERVIEW

Top 10 Global Airport Performance Report 2009 Which of the world’s leading airports have registered the best on-time arrival results for scheduled passenger flights?

Modern Approach Nick Trott, general manager of Modern Freight Company (MFC), reflects on business in 2009 and looks ahead to a bright future in the Middle East logistics sector.

SPOT POLL

Will a greater number of Middle East companies outsource their logistics operations in 2010?

56.2

Yes, more and more companies are heading in this direction

16 March 2010 | www.arabiansupplychain.com

31.3

Perhaps, it will depend on efforts % from 3PL firms

12.5

No, levels will remain stable or % decline this year

Control

Optimize Track

Manage

Trace

Keep your operations in good hands SPAN-Group is the leading provider of total supply chain solutions for companies operating in the Middle East since 1989. Headquartered in Dubai, with regional offices in Beirut and Doha, the group strives to provide the best-of-breed solutions through its Facility Engineering & Design, Warehouse Storage Solutions, Supply Chain IT & Integration Systems and Industrial & Office Furnishing Solutions. Dubai, United Arab Emirates - Showroom #4, Al-Naboodah Complex, Nad Al Hamar Rd, Ramool, P.O. Box 55397, Dubai, U.A.E Tel: (+971) 4 289 5111 - Fax: (+971) 4 289 5110 - Email: inquiry@span-group.com - website: www.span-group.com

MARKET REPORT: LOGISTICS EDUCATION 2010

LOGISTICS

EDUCATION

2010 WHAT DOES THE FUTURE HOLD FOR THE MIDDLE EAST’S GROWING NUMBER OF UNIVERSITY COURSES IN LOGISTICS AND SUPPLY CHAIN MANAGEMENT?

18 MARCH 2010 | www.arabiansupplychain.com

MARKET REPORT: LOGISTICS EDUCATION 2010

Following its own study into the market, omplaints about a lack of education courses for logistics MBAArabia.com identified the top 120 public and supply chain professionals and private entities that offer opportunities are fervently common in the for graduates in the MENA region. In total, 15 Middle East. However, while sectors were analysed – including the logistics such grievances have been and aviation industries – with companies warranted in the past, it would appear the only considered if they recently interviewed or situation has experienced a steady turnaround hired MBA students. Dubai was highlighted as the city of choice for graduates, of late, with a growing number of followed by Kuwait, Riyadh, Abu industry-specific programmes “People that want Dhabi and Doha, while the top being launched by universities to excel in their performing companies included throughout the region. The careers are attracted Agility, DP World, Emirates, reason, according to Dr Mussaad to postgraduate Etihad and Qatar Airways. Al-Razouki, co-founder of “The list was designed to guide MBAArabia.com, is simple. The courses and students on the top companies logistics industry has continued diplomas” they should target while in the to prove itself as one of the final year of their MBA,” says Middle East’s greatest drivers of economic growth, even during a global Al-Razouki. “The response was encouraging, recession. In response, a constant stream of although we also found that companies in qualified professionals will be needed over the Middle East offer less support than their the coming years, making a career in supply counterparts in the East or West.” These views are supported by the Logistics chain man management an appealing prospect for students. students “Looking beyond a temporary Middle East survey, which found that 32.9% slowdown in i the market, the logistics sector of respondents felt their employers had no has experienced a phenomenal period budgets for education courses, while 47.9% exper of growth in the past decade, leading to stated the potential is only there if the case is countless o opportunities for employement strong enough. The remaining 19.2% reported with 3PL specialists or companies from a strong track record for their employer in other industries, such as healthcare or financial assistance for education courses. indu retail,” stat states Al-Razouki, who launched It’s therefore important for universities to MBAArabia.com as a consulting agency with highlight the benefits of enrolling employees MBAArabia aspirations to maximise MBA applications in onto their programmes with success often the Arab wo world. “It is people that want to excel depending on a local understanding of market in their careers care and succeed on a managerial requirements. According to the Logistics level that are attracted to postgraduate Middle East survey, the topics that students courses and diplomas in the Middle East.” would expect to find on a higher education Despite the th launch of logistics programmes course include inventory management and by institutes such as the University of forecast planning, the role of procurement institut Wollongong Dubai (UOWD), Emirates in supply chain management, emerging Aviation College and Bahrain Polytechnic, technologies, and specific case studies from approximately 76.3% of respondents to a the Middle East. survey by Logistics Middle East magazine “All MBA courses must be tailored to help believe a limited number of suitable courses students make an immediate impact once are available in the region. In comparison, they are matriculated into the workforce. Real 13.9% stated that a sufficient amount of time case studies and lectures by current options are available and 9.8% were under the industry experts are quick win ways for universities to improve the appeal of their impression that supply outweighs demand. “Local attitudes are changing. In fact, more courses,” advises Al-Razouki. “If this is and more talented people are choosing to achieved, then the courses have the potential stay in this region for their studies as local to prove very lucrative, even during market standards in universities are improving,” slowdowns. We expect the logistics education continues Al-Razouki. “Nowadays, only market to follow the trend of the overall around 10-20% of students will complete their education market and experience growth rates of between 10 to 12%.” programmes abroad.”

Read the complete results of the Logistics Middle East education survey, sponsored by the University of Wollongong Dubai (UOWD), over the next three pages… www.arabiansupplychain.com | MARCH 2010

SPONSORED BY

MARKET REPORT: LOGISTICS EDUCATION 2010

Is your qualification related specifically to supply chain management / logistics?

Which topics should be covered on such courses?

Design of warehouse

How do you think the courses in this region would compare to other parts of the world

37.1%

On par with other parts of the world

62.9%

Inferior to other regions, with room for improvement

{Zero percent thought it exceeded international standards}

Would you consider enrolling in such a course?

45.3%

25.3% 29.4%

22 MARCH 2010 | www.arabiansupplychain.com

and distribution centres Inventory management and forecast planning RFID and other emerging technology in logistics Finance, costing and financial control Specific case studies from the Middle East The measurement and improvement of performance Warehouse management Understanding of customs rules and regulations Reverse logistics The importance of sustainability / green logistics The role of procurement in supply chain management Approximately 220 logistics professionals from across the Middle East took part in this survey, including representatives from RSA Logistics, MRM-Global Ltd, Kraft Foods, Schneider Electric, Wared Logistics, Greenline Logistics Consulting, DHL Express, 347 Logistics, Pharmaceuticals & Consumer Group, Al Majdouie Group, DB Schenker, Al Madina Logistics, Geodis Wilson, Maximus Air Cargo, Al-Futtaim Logistics, Tamer Group and Transworld.

MARKET REPORT: LOGISTICS EDUCATION 2010

N I S N O S LE S

S C I T S I L OG

Why the University of Wollongong Dubai (UOWD) has opened its doors to the regionâ&#x20AC;&#x2122;s next generation of logistics professionals.

24 MARCH 2010 | www.arabiansupplychain.com

MARKET REPORT: LOGISTICS EDUCATION 2010

lthough the Middle East has experienced a recent influx of education programmes in supply chain management, it was actually the University of Wollongong Dubai (UOWD) that helped to kick-start the revolution in January 2008, when it launched a Masters of Science (MSc) in logistics. Before that time, the vast majority of students were faced with the prospect of searching abroad for more established courses, with a traditional focus on countries such as the United Kingdom and North America. However, following a regional boom in the warehousing and transportation sector, it was deemed important for local talent to be retained in the Middle East, thus creating a unique and potentially lucrative opportunity for the education sector. “There’s little doubt that Dubai has established itself as the primary logistics hub of the Middle East, especially with the development of Dubai Logistics City and various other free zones,” explains Professor Rob Whelan, president of UOWD. “However, despite a need for skilled professionals to help facilitate the industry’s growth, the team at UOWD observed that local provisions for advanced training were not available. Our postgraduate course in logistics was therefore established to develop that talent and serve the needs of the industry, in addition to the needs of the United Arab Emirates as a whole.” The programme was accredited by the UAE Ministry of Higher Education in 2007, following a rigorous process that involved a team of prominent international professors

being sent to evaluate the course structure, admission criteria, university facilities amd faculty details, amongst other factors. “This team spent three days on campus to meet the faculty, discuss the degree with the programme chair and suggest amendments to improve the curriculum. Once each of their requirements was met, the programme was approved and could then be offered to potential students,” states Whelan. “That was a couple of years ago now and although the degree is still relatively young, the reaction has been very positive. Our first batch of students graduated in 2009 and the intakes have been steadily increasing each semester.”

There are six compulsory modules for students to complete in the UOWD logistics course, which include supply chain management, inventory management, logistics system management, logistics information systems, strategic supply chain management and quantitative methods for decision making. In addition, two electives need to be chosen, either from a supply chain management stream (which consists of process and change management or procurement management) or an operations stream (which consists of manufacturing and operations strategy or service operations management).

SUMMARY PROFILE: UNIVERSITY OF WOLLONGONG DUBAI (UOWD) Name: University of Wollongong Dubai (UOWD) Course: Master of Science (Logistics) Launched: January 2008 Core Subjects: Supply chain management, inventory management, logistics system management, logistics information systems, strategic supply chain management and quantitative methods for decision making. Elective Modules: Two electives need to be chosen, either from a supply chain management stream (which consists of process and change management or procurement management) or an operations stream (which consists of manufacturing and operations strategy or service operations management)

Accreditation: UOWD was initially established in 1993 as the first foreign university invited to operate in the UAE. All degree programmes are licensed by the UAE Ministry of Higher Education and Scientific Research Faculty: A number of full-time, permanent faculty members from UOWD and adjunct staff with expertise in logistics and supply chain management, in addition to guest speakers and industry practitioners Target Market: Students who want to make a career in logistics or professionals already working in the sector Employment Opportunities: Graduates have been employed by companies such as Aramex, GE Medical Systems and Maersk Logistics

www.arabiansupplychain.com | MARCH 2010

MARKET REPORT: LOGISTICS EDUCATION 2010

“The course is aimed at those who want to make a career in logistics and also at professionals that already work in the sector and wish to advance into positions of greater management responsibility,” adds Whelan. “It’s very flexible and although students can complete the entire degree within a year, the majority have decided to combine their study with full-time work in the logistics industry.” With a growing number of other universities in the Middle East launching their own courses in supply chain management over the past couple of years, the market has become more and more competitive. However, Whelan is confident that the UOWD’s offering is strong enough to stand out from the crowd, especially in the long-term. “All programmes are not of the same level or quality. It is important for prospective students to distinguish what a particular programme is offering in terms of content, currency and relevance to industry,” he stipulates. “Any course that does not provide value to the students in developing relevant skills and those that do not meet the requirements of the industry will not be attractive in the longer-term. As I said, there is an urgent need for well-trained professionals in the regional logistics sector.” Proving his point, Whelan lists the career options that are available to UOWD graduates in a diverse range of industries, such as retail, automotive, transportation, warehousing, hospitality, manufacturing and technology. “Some of the companies where our graduates are working include Aramex, GE Medical Systems and Maersk Logistics,” he states with a sense of pride. “There really is a wide variety of career opportunities for specialist or managerial positions in multinational corporations, private companies and government organisations. We’re talking about departments such as purchasing, procurement, logistics, production, quality control, international trade and planning.” To ensure its market share is maintained, or even increased, UOWD has vowed to constantly review the syllabus of each degree programme to keep it relevant and current to developments in the market. According to Whelan, the logistics course is no exception. “The strong research connections between our academic staff and practitioners in the logistics industry facilitate this regular tracking of industry needs. In each subject through the degree, the student is required to present a project focusing on industry practice that brings in the perspective of the local market. Guest speakers are also invited to share the experience of the local market with the students,” he states. 26 MARCH 2010 | www.arabiansupplychain.com

UOWD’s logistics graduates have been employed by the likes of Aramex, GE Medical Systems and Maersk Logistics

“Several of our academic staff have written case studies related to some of the regional/ global logistics companies, and these cases are used in class to demonstrate changes in the supply chain landscape. Our academics have also published many research papers in logistics,” he continues. To further support its local focus, UOWD signed an agreement with Maersk Logistics in September 2008, which focused on the research of several logistics-related topics, including supply chain security and sourcing trends. As part of the initiative, staff from the global 3PL company are working in partnership

with students to reinforce their learning process and showcase Maersk Logistics as a potential recruiter in the Middle East. “This partnership has proved our industry links and moving forward, a proposal for UOWD to offer a Doctor of Business Administration is under consideration by the Commission for Academic Accreditation. One possible research field in this doctoral programme will be logistics and supply chain management, which will capitalise on our research strengths in this area and the close connections that we share with various industry partners.”

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LOGISTICS MARKET REPORT: EDUCATION LOGISTICS 2010 EDUCATION 2010

UNIVERSITY

PROFILES EMIRATES AVIATION COLLEGE - NIGEL WOODHEAD, HEAD OF LOGISTICS STUDIES What logistics programmes does your university provide in the Middle East? Emirates Aviation College has four courses with relevance to the logistics industry. We cover all transportation modes with our MBA in logistics and supply chain management, while the MBA in aviation management looks more specifically at the movement of people and cargo by air transport. We have an MBA in aviation safety, and finally, if you look at trends in logistics, we believe that the wider application of information systems is key, so we launched an MBA in information technology.

What can students expect from taking part in these courses? There are eight modules with each of these MBAs, which span a total of 18 months. The

ABU DHABI UNIVERSITY KNOWLEDGE GROUP - RICHARD FIRTH, DIRECTOR OF INSTITUTE FOR VOCATIONAL DEVELOPMENT What logistics programmes does your university provide in the Middle East? At present, we offer a number of short transport and logistics courses, which were launched in conjunction with the Technical University of Berlin last October. These include a threeday course in basic principles, organisational concepts, trends and strategies in logistics, together with one-day courses in information and auto ID systems in logistics, managing global production networks, management of logistics services, and developing and implementing sustainable supply chains.

What type of students are you hoping to target with these courses? The courses are aimed at people that want to work in logistics and supply chain disciplines, 28 MARCH 2010 | www.arabiansupplychain.com

modules are delivered in five-day blocks every two months, spread across a weekend to give our students, most of whom are working fulltime, the flexibility to undertake the course.

related industries, many come from different fields, such as real estate and banking, and may be seeking a career change.

What reaction have you received to date? Who do you have teaching this programme? We offer the programmes in collaboration with Coventry University, so half the modules are delivered by their lecturers, while the others are delivered by Emirates Aviation College lecturers. Also, since we are part of the Emirates Group, there is a wealth of experience to draw upon in terms of guest speakers.

Feedback has been excellent. Following its launch in October 2009, the MBA in logistics and supply chain management has attracted nearly 50 students, which is testament to the strong demand for this type of course.

What are your views on the large number of courses available in the Middle East?

We are looking at students that want to enhance their careers by gaining a professional qualification. Whilst some students work in

Students must check whether the MBA is internationally recognised and whether there are proper facilities at the institute, with fulltime lecturers that have relevant experience. Not all courses will meet those requirements.

or who are already working in this industry and want to develop their skills.

How are your courses different to others being offered in the Middle East?

What type of students are you targeting?

What reaction have you received to date? These are brand new courses and they are now being offered and scheduled for the first time, so whilst we will have to wait for feedback from past participants, I can state that interest has been very encouraging.

The courses are being delivered by leading international experts in logistics and supply chain management, and TU Berlin have a solid reputation for excellence in this area throughout the world.

What are your views on the large number of courses that are now available in the Middle East for logistics? We actually believe there probably isnâ&#x20AC;&#x2122;t enough at the moment, which is the reason we wanted to bring more provision to this market.

Do you have plans to expand your course offerings in logistics and supply chain management? We will initially need to assess the feedback from the first range of programmes that we are offering with TU Berlin. However, the intention is that we will extend the range and choice offered in the future.

MARKET REPORT: LOGISTICS EDUCATION 2010

UNIVERSITY OF DUBAI - USHA KAUL SARAF, MANAGER, CENTRE FOR MANAGEMENT AND PROFESSIONAL DEVELOPMENT What logistics courses does your university provide for students in the Middle East?

UNIVERSITY OF BOLTON RAK - ROHIT CLIFFORD FERNANDES, CO-ORDINATOR INSTITUTIONAL OUTREACH What logistics programmes does your university provide in the Middle East? The University of Bolton’s Ras Al Khaimah (RAK) campus launched its MSc Logistics and Supply Chain Management programme in September 2008, which is designed for those making the step from operational and supervisory roles into middle and senior management roles, with a focus on functions such as distribution, operations management, purchasing, warehouse management and logistics.

What can students expect from taking part in this course? There four core modules in total, which cover the key aspects of physical logistics, procurement, operations management and supply chain strategy. An additional core module has also been introduced for students to develop the research and problem solving skills needed to become a master’s level independent learner and practical problem solver in this field. Starting at a strategic level, the students will learn how supply chains can leverage the competitiveness of the organisation, while at an operational level, they will learn how to choose suppliers, measure and improve performance, manage warehouses and negotiate contracts with 3PLs.

Has this programme been professionally accredited? Yes, this course is accredited by the Chartered Institute of Logistics and Transport (CILT) and the Chartered Institute of Purchasing and Supply (CIPS).

Who do you have teaching this programme? We have qualified professionals from the field of logistics and operations management who have around 25 to 30 years of work experience each in the field. These professionals have taken on the task of imparting their valuable knowledge to our students.

Our academic programmes comprise of a four-year bachelor degree in business administration, with a major in supply chain and logistics management, together with a regular one-year MBA in logistics and operations management. While the first programme will prepare students for entry-level positions in logistics, the second programme is designed for graduates to enter the job market at senior positions.

What can students expect from taking part in this course? As part of the bachelor degree in business administration, we look at topics such as strategic procurement and sourcing, warehousing and materials handling, and global supply chain strategy in the third and fourth years. For the MBA programme, we cover the likes of operations and supply chain strategy, purchasing and sourcing strategy, and global logistics management. Each of these courses are conducted in class with hands-on simulations to create a ‘real world’ experience, supported by internships and research projects.

Have these programmes been professionally accredited? Yes, our academic programmes are accredited by the UAE Ministry of Higher Education and Scientific Research, in addition to the Association to Advance Collegiate Schools of Business (AACSB), which is the leading global accrediting body located in USA.

What can students expect once they graduate? With these academic degrees, the graduates can pursue their career as executives and managers in a wide range of companies, such as supply chain consultancy firms, third party logistics and transport companies, and even the planning and transport departments within local authorities. Our graduates have been employed by the likes of Al Ghurair Group, Dragon Oil, Lamprell, and Dubai Police.

What are your views on the large number of courses that are now available in the Middle East for logistics? Having plenty of choices is good for the consumer, but it is important to check the credibility of the university, the quality of the programme and the qualification of the faculty. If too many of the same programmes are offered, then it’s survival of the fittest. The weaker companies will find it difficult to survive in a competitive market.

What are your views on the large number of courses that are now available in the Middle East for logistics? Other than a handful of universities, The University of Bolton is one of the only institutions in the UAE that offers a masters degree in logistics and supply chain management. Our programme is highly cost efficient and no other university in the UAE can offer the programmes that we offer at such cost.

Do you have plans to expand your course offerings in logistics? Yes. It has been speculated that demand for university-level training in logistics and supply chain management will fail to match the supply. Therefore, we have plans to expand our offerings to the market.

www.arabiansupplychain.com | MARCH 2010

MARKET REPORT: LOGISTICS EDUCATION 2010

CHARTERED INSTITUTE OF LOGISTICS AND TRANSPORT (CILT) - ALEX BORG, REGIONAL DIRECTOR FOR THE MIDDLE EAST What logistics programmes does your university provide in the Middle East? The Chartered Institute of Logistics and Transport (CILT) provides a range of courses and qualifications in logistics, transport and supply chain management, including various short management programmes and certificates. We also have a diploma in logistics and transport management, together with our MSc in logistics and supply chain management, which are conducted in partnership with leading universities throughout the region.

What type of students are you targeting with this course?

UNIVERSITY OF STRATHCLYDE BUSINESS SCHOOL - UMIT BITITCI, PROFESSOR What logistics programmes does your university provide in the Middle East? The University of Strathclyde Business School currently offers masters programmes in Muscat, Bahrain, Abu Dhabi and Dubai. We have been in the region for 20 years and in the UAE since 1995. The masters in supply chain and logistics management will initially be offered in Abu Dhabi and Bahrain after the local accreditation and approval process is completed.

What can students expect from taking part in this course? The masters in supply chain and logistics management is designed to be completed over two years of part-time study with intensive, face-to-face teaching on weekends, on average once every four to six weeks. There are 11 modules, covering topics such as advanced project management, strategic supply chain management and logistics network optimisation, which are supported by a dissertation.

Have these programmes been professionally accredited? Each of the programmes offered by Strathclyde Business School are internationally accredited and have also been accredited by the UAE federal governmentâ&#x20AC;&#x2122;s Ministry of Higher Education prior to launch.

Who do you have teaching this programme? All face-to-face intensive teaching is by Strathclyde academics with excellent research standing and consulting experience.

What reaction have you received to date? In the current context of global and regional economic conditions, and with organisations reducing their HR training budgets and head count, I would say the number of inquiries we have received is encouraging and cover a wide range of different industries.

What are your views on the large number of courses that are now available in the Middle East for logistics? The Gulf region has recognised the need to boost skills in the supply chain and logistics sphere. We are aware of a number of logistics and supply chain programmes at vocational and postgraduate levels being introduced in recent times. At this stage, a process to ensure all these programmes are of international standards is more critical than the number of programmes. 30 MARCH 2010 | www.arabiansupplychain.com

Our courses have attracted students from a wide range of different industries, including the 3PL, shipping and aviation sectors. They have come from companies such as Emirates Airline and Group, DNATA, Span, Max Avia and Al Tayer Group.

How is this course different to others in the market? Our programmes are based on vocational and professional standards and these standards are reviewed every three to four years. Also, the education that we provide is relevant to the latest information and trends from the logistics industry.

What are your views on the large number of courses that are now available in the Middle East for logistics? Is there too much, in consideration of demand? There is strong demand for skilled and professional people in the Middle East and many employers are finding it difficult to find qualified staff. In response, institutes, colleges and universities need to provide relevant information to their students with a combination of practical and academic training and education.

Do you have plans to expand your course offerings in logistics and supply chain management? CILT is working to reach all corners of Middle East. We have established partners in Oman, Bahrain and Saudi and we are working on Kuwait, Qatar, Jordan and Sudan. We acknowledge that education, training and skills help businesses to achieve the productivity, innovation and profitability needed to compete, and our regional team aims to be responsive to the needs of employers and students in the future.

MARKET REPORT: LOGISTICS EDUCATION 2010

BAHRAIN POLYTECHNIC - JOHN WEBB, PROGRAMME MANAGER OF TRANSPORT, FREIGHT AND LOGISTICS What logistics programmes does your university provide in the Middle East? Bahrain Polytechnic is in the first year of delivering our bachelor of international logistics management (BILM) programme. The degree is a four-year course that has been specifically designed around opportunities and challenges in the Bahrain and Middle East logistics industry.

What type of students are you targeting with this course? The course has a number of unique identifiers that make it a truly new concept in Bahrain and the Middle East. We are a new institution and still have the challenge of producing graduates that will establish a reputation of quality amongst employers and industry. To ensure employers that the course is up to international standards, the various qualifications offered by the Chartered Institute of Logistics and Transport (CILT) are embedded within the degree and students earn the CILT International Certificate of

Logistics in the first year of study and they can also earn the CILT Diploma and Advanced Diploma while completing their degree. The institute also plans to immerse students in the logistics industry through work placements during their summer periods.

Has this programme been accredited? The course is undergoing the process of accreditation through CILT International and will constantly be audited by external organisations to ensure quality and relevance.

Who do you have teaching the course? Bahrain Polytechnic has a diverse mixture of both academic and industry experienced tutors. These experts can deliver the academic content that is necessary for a degree-level programme such as ours, whilst also giving relevant and useful examples from their industry experience.

What type of students are you targeting? The logistics industry is seen as crucial for Bahrain’s development and graduates from this programme are expected to be future managers, leaders and decision makers that will eventually take over the responsibility of continually growing and building this sector.

What are your views on the large number of logistics courses in the Middle East? BILM is being offered for the first time in Bahrain and is therefore unique to the Kingdom. As a general rule, programmes that earn a reputation of quality will continue to attract students, while courses that do not meet the market in terms of quality will either have to improve or face closure due to lack of interest.

Do you have plans to expand your course offerings in logistics? Yes, there are plans to deliver certificate and diploma level courses, as well as create majors in logistics-related subjects, such as freight forwarding, maritime studies and also aviation studies.

INTERNATIONAL PROFESSIONAL QUALIFICATIONS IN LOGISTICS AND TRANSPORT The Chartered Institute of Logistics and Transport International is a uniquely established global professional body. CILT is the lead-

INTERNATIONAL CERTIFICATE INTERNATIONAL CERTIFICATE IN IN LOGISTICS AND TRANSPORT LOGISTICS AND TRANSPORT

ing professional body associated with logistics and transport. With

INTERNATIONAL DIPLOMA IN LOGISTICS AND TRANSPORT

over 33,000 members in over 30 countries worldwide, CILT holds unparalled professional international recognition. It is an organisation that offers signiﬁcant beneﬁts to all its members, as well as a complete suite of educational courses internationally. Estab-

INTERNATIONAL ADVANCED DIPLOMA IN LOGISTICS AND TRANSPORT

lished in 1919 and receiving its Royal Charter in 1926, the Institute has an exciting history behind it, but it is always adapting to stay consistent with current logistics and transport issues. The Institute’s Patron is Queen Elizabeth II. CILT (UAE) is the Regional Ofﬁce for the UAE & GCC Region and an Approved Centre of CILT International. We take pride in bringing the internationally recognized professional qualiﬁcations in Logistics and Transport and facilitate them at your doorsteps.

PO Box 28444, Emirates Aviation College, 1st Floor, Al Garhoud, Dubai, UAE Tel: +971 4 2187804 / 5 / 6 - Fax No:+971 4 2832906 E: info@ciltuae.org / alex@ciltuae.org W: www.ciltuae.org / www.cilt-international.com

www.arabiansupplychain.com | MARCH 2010

MARKET REPORT: LOGISTICS EDUCATION 2010

MIDDLESEX UNIVERSITY DUBAI - DR CEDWYN FERNANDES, ASSOCIATE PROFESSOR IN ECONOMICS AND INTERNATIONAL BUSINESS What logistics programmes does your university provide in the Middle East? At Middlesex University Dubai, the logistics and supply chain courses are integrated within the undergraduate and postgraduate degree programmes. There is no specialised degree in logistics at present, but plans are in place to launch an MBA with specialisation in logistics from September 2010.

teaching duration is 16 weeks. This focuses on technology management, supply chain management and operations management.

Who do you have teaching this course? Our faculty has an excellent blend of industry and academic experience. Dr Okan Geary is a senior professional in e-Government and Dr Lejla Vrazalic is a senior academic in information systems. I have 12 years of experience in the airline industry and am closely involved with supply chain issues as a researcher, speaker and a judge for the Supply Chain and Transport Awards (SCATA).

What type of students are you targeting? What can students expect from taking part in these courses? At the undergraduate, as part of their BBA degree, students will complete two modules each of 24 weeks duration on operations management and supply chain management. At the MBA level, the module is called product and processes and the

SP JAIN CENTRE OF MANAGMENT - DR RAJIV ASERKAR, PROFESSOR OF LOGISTICS AND SUPPLY CHAIN MANAGEMENT What logistics programmes does your university provide in the Middle East? SP Jain offers a global MBA in logistics and supply chain management, which was launched in the Middle East in 2004.

Our philosophy is that logistics and supply chain management is no longer an area which only a few should specialise in. It is an integral part of all business and every business student must have an understanding of it. We have 80 students in our MBA programme and around 700 of our undergraduate students are studying logistics as part of their degree.

management, constraints management, laws and best practices.

Has the programme been accredited? The Association of MBA (AMBA), UK has accredited S P Jainâ&#x20AC;&#x2122;s global MBA programmes. Only the best in the world get accreditation from a top body like AMBA.

Who do you have teaching this course?

What can students expect from taking part in this course?

We have 20 full-time instructors and 200 adjunct/visiting faculties teaching in our global MBA programme.

This is a one-year course that covers subjects such as transportation management, logistics operations, mega-trends, IT in supply chain

What can students expect once they have graduated? The entire programme is designed keeping in mind the importance of placements, with Dubai and Singapore in particular, as locations providing the right backdrop. A dedicated team of faculty works full-time with the student placement committee to meet, correspond and network with various companies locally and overseas, to explore the market needs and build a data base of prospective organisations where students can be placed following graduation. Leading recruiters include Landmark Group, Damco, Maersk Line, Proctor and Gamble, Unilever, and Frost & Sullivan.

32 MARCH 2010 | www.arabiansupplychain.com

What are your views on the large number of courses that are now available in the Middle East for logistics? More power to logistics education. I hope that the day will come when all business education will have a substantial portion of logistics within the core of their programme with a further option to specialise in logistics and supply chain management.

What reaction have you received to date? Our students find the programme offers a truly global experience, giving them a holistic perspective of two very unique cultures - Dubai and Singapore. By completing the course, students polish their knowledge and skills, prepares themselves for the international markets, and transform into global managers.

What are your views on the large number of courses that are now available in the Middle East for logistics? The Middle East is a growing market that needs trained logistics professionals. The courses on offer will cater to the present and future demand for professionals in this region.

Do you have plans to expand your course offerings in logistics? Yes, we plan to offer higher-end courses for senior and middle level executives catering to their specific training requirements.

SUPPLY CHAIN PREVIEW: SUPPLY ANDCHAIN TRANSPORT AND TRANSPORT AWARDS (SCATA) AWARDS 2010 (SCATA) 2010

PREVIEW:

SUPPLY CHAIN AND TRANSPORT AWARDS 2010 Its celebration time for the Middle East logistics industry as the fourth annual Supply Chain and Transport Awards (SCATA) return to Dubai this summer to celebrate the region’s biggest achievers.

eading players from the Middle East logistics industry are set to compete for trade honours at the fourth annual Supply Chain and Transport Awards (SCATA) in Dubai. The prestigious ceremony, which is organised by ITP Business, publisher of Logistics Middle East and ArabianSupplyChain. com, will be hosted at a leading five-star hotel on Wednesday 2nd June 2010. “Supported by continued investment in the Middle East’s transportation infrastructure, the region is producing some of the most impressive warehousing and transportation companies in the world,” commented Walid Akawi, CEO of ITP Business Publishing. “Against this exciting backdrop, the Supply Chain and Transport Awards make a welcome return in 2010 to recognise the individuals and companies that stand out from this exalted crowd. The nominees will once again include a combination of regional and international 34 MARCH 2010 | www.arabiansupplychain.com

players that have gone above and beyond in terms of their industry contribution.” SCATA 2010 will include 16 categories in total, covering the logistics, sea freight and air cargo sectors in the Middle East. These include the Express Logistics Provider of the Year and 3PL Service Provider of the Year awards, which honour companies that have consistently delivered world-class services and facilities across the region over the past year. In addition, the FMCG Supply Chain of the Year category will be awarded to a company that has raised standards in the logistics industry with their regional supply chain operations. “Since its inception in 2007, the Supply Chain and Transport Awards have emerged as a leading event for the Middle East logistics industry. Given the market challenges that our industry is facing on a global level at the moment, this is a perfect opportunity to remember those companies and individuals that continue to achieve excellence on a daily

basis,” commented Issa Baluch, founder of Swift Freight International , who returns to the judging panel for a fourth consecutive year. Also coming back to the awards in 2010 are Captain Mansoor Ghafoor (CEO of STALCO Group and president of National Association of Freight and Logistics), Salma Hareb (CEO of Economic Zones World), Ali Al Jallaf (vice president of Dubai Airports cargo unit), Dr Kanak Madrecha (senior manager of Dubai World and founding member of the Supply Chain and Logistics Group), Cedwyn Fernandes (MBA programme coordinator at Middlesex University Dubai) and Sebastian Thomas (head of supply chain at ZAFCO). The panel also welcomes the addition of Alex Borg, regional director of the Chartered Institute of Logistics and Transport (CILT). To receive further information, submit your nomination, book your tickets or view photo specials from previous years, please log onto: www.arabiansupplychain.com/scata

PREVIEW: SUPPLY CHAIN AND TRANSPORT AWARDS (SCATA) 2010

SCATA JUDGE PROFILES CAPTAIN MANSOOR GHAFOOR

ALI AL JALLAF

A qualified Master Mariner, Captain Mansoor Ghafoor is CEO of STALCO Group, president of the National Association of Freight Logistics (NAFL), vice president of the International Federation of Freight Forwarders Association (FIATA) and chairman of RAME (Region Middle East and Africa) within FIATA.

As vice-president of Dubai Airports Cargo Unit, Ali Al Jallaf is responsible for the region’s largest airfreight hub, Dubai Cargo Village (DCV). In addition, he has been appointed as executive board member of both The International Air Cargo Association (TIACA) and the National Association of Freight and Logistics (NAFL).

SALMA HAREB Salma Hareb is CEO of Economic Zones World (EZW), a global developer of economic zones, technology, logistics and industrial parks under the Dubai World Group. As part of this role, she heads each of EZW’s companies, including Jebel Ali Free Zone Authority (Jafza), one of the world’s largest free zone entities. Salma recently topped Forbes Arabia’s list of the 50 most powerful Arab businesswomen, while MEED magazine also named her one of the region’s 12 most influential business women.

ALEX BORG

DR CEDWYN FERNANDES

Alex Borg is regional director of the Chartered Institute of Logistics and Transport (CILT) and has been instrumental in the trade association’s recent growth across the Middle East. He is also a member of the Chartered Institute of Purchasing and Supply (UK) and managing partner of SSM Group.

Dr Cedwyn Fernandes is the MBA programme coordinator at Middlesex University Dubai and worked in the airline industry for over a decade prior to joining academia, giving him a unique blend of academic and senior corporate expertise. He is also a committee member of the Supply Chain and Logistics Group (SCLG).

ISSA BALUCH

SEBASTIAN THOMAS As head of supply chain at ZAFCO, Sebastian Thomas is entrusted with managing the Dubaibased company’s supply chain at a strategic level. With 20 years of experience in the field, his achievements were highlighted when he won the Logistics Manager of the Year award at the inaugural SCATA ceremony in 2007.

Issa Baluch founded Swift Freight International in 1989, which now has a network of offices spanning the Middle East, Far East, India and Africa, employing over 500 people around the world. With a Master’s degree in Business from the University of Hull (UK), Issa Baluch served as president of the National Association of Freight and Logistics (NAFL) from 1993 to 2000, president of the Sea-Air Operator’s Association (UAE) from 1992 to 1994, and president of FIATA (International Federation of Freight Forwarders’ Associations) from 2003 to 2005. He is also the author of Transport Logistics: Past, Present and Predictions.

DR KANAK MADRECHA Industry veteran Dr Kanak Madrecha is currently the practice head of DP World’s Business Excellence Centre and also serves as a founder board member of the Supply Chain and Logistics Group (SCLG) and president of the Council of Supply Chain Management Professionals (CSCMP) - Dubai Round Table.

www.arabiansupplychain.com | MARCH 2010

PREVIEW: SUPPLY CHAIN AND TRANSPORT AWARDS (SCATA) 2010

SCATA CATEGORIES LOGISTICS AWARDS EXPRESS LOGISTICS PROVIDER OF THE YEAR Awarded to the service provider that has delivered a portfolio of market-leading solutions within the Middle Eastâ&#x20AC;&#x2122;s express logistics sector over the past 12 months. Companies are asked to provide evidence of exceptional performance in the field of express logistics, including network coverage, volumes transported and world-class facilities. Previous winners: DHL Express (2007 and 2008), TNT Express (2009) 3PL SERVICE PROVIDER OF THE YEAR Awarded to the service provider that has delivered a pioneering range of supply chain solutions in the Middle East over the past 12 months. 3PL companies are asked to provide evidence of exceptional performance in supply chain management, including storage facilities, distribution services and value-added solutions. Previous winners: Agility (2007), Aramex (2008), GAC Logistics (2009) FMCG SUPPLY CHAIN OF THE YEAR Sponsored by

Awarded to the FMCG company that has raised standards in the logistics industry with their regional supply chain operations. Examples of market innovations, regional investments and responsible practices will be taken into account. Previous winners: Al-Futtaim Retail (2007) Nikai (2008), Unilever (2009) LOGISTICS HUB OF THE YEAR Awarded to the industrial area or free zone that provides worldclass services to the Middle East freight forwarding industry, with exceptional business incentives, transport and logistics infrastructure, customer service and marketing. Previous winners: Jebel Ali Free Zone (2007 and 2008), Ras Al Khaimah Free Trade Zone (2009)

36 MARCH 2010 | www.arabiansupplychain.com

AIR CARGO AWARDS

SHIPPING AWARDS

CARGO OPERATOR OF THE YEAR (COMMERCIAL AIRLINE) Awarded to the cargo division of a commercial airline that has delivered a consistent industryleading service in the Middle East and across the world over the past 12 months. Companies are asked to provide evidence of exceptional performance. Examples of cost or time savings for end customers will be taken into account, as will responsible practices and innovations. Previous winners: Emirates SkyCargo (2007), Etihad Crystal Cargo (2008), Emirates SkyCargo (2009) CARGO OPERATOR OF THE YEAR (CARGO AIRLINE / CHARTER) Awarded to the independent cargo operator or charter that has delivered a consistent industryleading service in the Middle East and across the world over the past 12 months. Companies are asked to provide evidence of exceptional performance. Examples of cost or time savings for end customers will be taken into account, as will responsible practices and innovations. Previous winners: ACT Airlines (2007), Maximus Air Cargo (2008), Cargolux (2009)

AIR CARGO HUB OF THE YEAR Awarded to the airfreight facility that has consistently delivered world-class service across the Middle East over the past 12 months. Facilities are asked to provide evidence of exceptional performance in one or more contracts. Examples of corporate social responsibility and good environmental practices will be taken into account, as will business incentives, technical innovations and contribution to the regionâ&#x20AC;&#x2122;s reputation as a centre of excellence. Previous winners: Dubai Cargo Village (2007, 2008 and 2009)

SHIPPING AGENT OF THE YEAR Awarded to the shipping agent that has delivered groundbreaking service across the Middle East and to the international market over the past 12 months. Agents are asked to provide evidence of exceptional performance. Examples of cost or time savings for end customers will be taken into account, as will technical innovations and responsible working practices. Previous winners: GAC (2007), Maersk Kanoo (2008), Rais Hassan Saadi (RHS) SHIPPING COMPANY OF THE YEAR Awarded to the ship owner that has delivered a standout performance in the sea freight sector. Applications will be accepted from, but not limited to, container, Ro-Ro, dry, bulk, and LNG carriers. Examples of environmental responsibility, cargo security and staff training will be considered. Previous winners: Maersk Line (2007), National Shipping Company of Saudi Arabia (2008), Maersk Line (2009) SHIPPING PORT OF THE YEAR Awarded to the shipping port or terminal that has delivered world-class services and facilities across the Middle East in the past 12 months. Authorities and operators are asked to provide evidence of exceptional performance in the field of terminal management. Examples of innovative solutions and improved efficiencies will be taken into account, as will forward looking investment. Previous winners: DP World (2007 and 2008), Gulftainer (2009) {this category was previously Port Operator of the Year}

PREVIEW: SUPPLY CHAIN AND TRANSPORT AWARDS (SCATA) 2010

JUDGE’S AWARDS MATERIAL HANDLING PROVIDER OF THE YEAR Recent innovation in material handling has created an exciting market for products such as pallets, forklifts and warehouse racking. This category is aimed at suppliers that are helping companies in the Middle East to increase their supply chain efficiency with world-class products. Previous winners: FAMCO (2007), SSI Schaefer (2008), SPAN Group (2009) TECHNOLOGY SOLUTIONS PROVIDER OF THE YEAR As logistics operations become more technological, this award recognises the company that has supplied the market with cutting-edge solutions, such as warehouse management systems, RFID and fleet management solutions. Previous winners: Psion Teklogix (2007), Business Systems Group - BSG (2008), Ehrhardt + Partner Solutions – EPS (2009) TRAINING AND EDUCATION PROVIDER OF THE YEAR With increasing demand for qualified professionals in the Middle East logistics sector, this award recognises the achievements of a leading training provider or education institute that offers a flagship course or series of courses on supply chain management. Previous winners: GAC Academy (2007), Gulf University of Science and Technology - GUST (2008), SP Jain Center of Management (2009) CORPORATE SOCIAL RESPONSIBILITY AWARD Awarded to the organisation that has taken responsibility for the impact of their activities on customers, employees, shareholders, communities and the environment in all aspects of their operations. Previous winners: ASRY - Arab Shipbuilding & Repair Yard (2007), Aramex (2008), Gulf Agency Company – GAC (2009) OUTSTANDING ACHIEVEMENT AWARD Awarded to the company that has experienced a breakthrough year within the Middle East’s supply chain and transportation industry. Companies are asked to provide evidence of exceptional performance in all areas of business. Previous winners: DP World (2007), Jebel Ali Free Zone Authority (2008), Gulf Agency Company – GAC (2009)

IN UST RY CHOID C E A W A Hall of F For the ame Aw RD first tim e

ard ever, th Awards e Supp (SCATA ly Chain ) will op The pre and Tra en a ca stigiou nspor t tegor y figureh s Hall o for pub ead tha f Fame li c a t v w h oting. as mad ard hon growth e a valu ours a r , while e e d s r p c aising th ected ontribu Previou tion to e bench s winne the ind mark fo r: Sulta ustr y’s r regiona n Ahme l excell d Bin S ence. ulayem (Dubai Hall of World) Fame A ward 2 010 No • Fadi G minees handou r (CEO : • Fath i Buhaz of Aram za (CEO ex) h Daij b of M a x imus Air in Salm an A l K Cargo) halifa (C Genera hairma l Organ n of B a is a ti hrain’s on o f S • Ram M ea Por ts enen (E ) • Moha mirates mmed A S k yCarg l Muall o) em (Ma naging of D P W Directo orld, UA r E Regio n)

• Shaik

sesh@godrej.com

www.arabiansupplychain.com | MARCH 2010

PREVIEW: SUPPLY CHAIN AND TRANSPORT AWARDS (SCATA) 2010

SCATA 2010 ONLINE NOMINATION PROCESS We have simplified the nomination process for this year’s Supply Chain and Transport Awards (SCATA). All entries must be submitted online and can be made by the nominee itself, or a customer/supplier/partner. The final deadline is Thursday 1st April 2010, after which all nominations will be collated and sent to the judging panel for their final votes.

STEP 4: Click on ‘Select Categories’ and pick the award you would like to nominate under

STEP 1: Log onto the SCATA website: http://www.arabiansupplychain.com/scata STEP 2: Click on ‘Submit Nomination’

STEP 5: Enter nomination details, such as the name of the company or person that you are nominating STEP 6: Describe in 200 words or less why this nomination deserves to win. A sample entry is provided on the website for your reference STEP 7: Attach any supporting files or email larger files to scata@itp.com STEP 8: Click ‘Add Details’ to complete the process STEP 3: Enter your log-in and password details or register as a new user

38 MARCH 2010 | www.arabiansupplychain.com

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PERSONNEL ACHIEVEMENT QUESTION: Should the Middle East logistics industry look at outsourcing to meet its manpower needs? A LOOK AT WORKFORCE ISSUES IN THE REGIONAL LOGISTICS SECTOR Although the global recession has increased the pressure on all types of companies to increase their efficiencies and reduce their operating costs, this has been particularly true in a resource-intensive business such as logistics and supply chain management. A surprising number of concerns from this industry have centred on the workforce and in response, more and more players have managed to ease the burden - and return their focus to core activities - by purchasing the services of a manpower consultant.

MARKETING THE OUTSOURCED MODEL WITHIN THE MIDDLE EAST During the logistics boom in countries such as Saudi Arabia, Bahrain and the United Arab Emirates, a record number of employees were being hired at all levels, from senior executives to warehousing operators. Of course, business volumes have declined in the past couple of years, which has actually opened a number of opportunities from a manpower services perspective. As a leading player in this market, Dulsco has experienced higher demand for personnel such as warehouse staff, operators of forklift trucks and other equipment, drivers of commercial vehicles, porters and other operational assistants.

THE ADVANTAGES OF SELECTING A CREDIBLE MANPOWER PARTNER There are several different advantages to this approach, including the flexibility to adjust numbers in response to volume levels, the ability to acquire temporary replacements while waiting for the right skilled workers, and constant access to a pool of skilled and experienced labour. Moreover, customers will normally find that outsourcing results in better profits and a leaner organisational structure. 40 March 2010 | www.arabiansupplychain.com

PREDICTIONS ABOUT MARKET DEMAND FROM THE MIDDLE EAST LOGISTICS INDUSTRY IN 2010 The logistics department of Dulsco HR Solutions was established around seven decades back and initially focused on providing stevedores at various ports across the region. Today, our logistics offering ranges from the rapid deployment of warehouse operators, tally clerks and re-packers, to the build-up and breakdown of cargo for airfreight customers and the handling of tank cleaning for marine clients. Demand for these logistics-related services experienced a rebound in the third quarter of 2009 and although a slight dip followed in December, business has started to pick-up again in 2010. As a result, we expect the segment to perform well this year, especially as a number of market reports have been optimistic about the industry’s recovery in the coming months.

THE IMPORTANCE OF TRAINING IN THE MANPOWER SERVICES FIELD With growing competition in the Middle East business environment, the importance of continuous and intensive training has never been greater in the manpower services field. At Dulsco, our reserve pool will regularly participate in classroom sessions with world-class experts, which are further complemented by various on-the-job training opportunities. In addition, we arrange a frequent series of safety briefings and linguistic training to ensure the workforce can communicate effectively with Dulsco clients. Although our company is currently focused on the markets in which we currently operate, as with any progressive business, we remain open to potential partnerships in other international logistics HR and staffing sectors, which could help to expand our market share and future operations.

THE LONG-TERM APPEAL OF THE LOGISTICS SECTOR FOR DULSCO The Middle East offers much promise as a sustainable logistics hub, as it is home to one of the most active shipping routes and the world’s fastest-growing major airport. Further investments in key infrastructure projects such as ports, airports and railways in the next two decades, as well as increasing interest amongst private equity companies to acquire logistics service providers, will fuel this sector’s growth in future years. But in the short-term, this industry still has to deal with the impact of the global crisis.

SELLING THE OUTSOURCED CONCEPT IN THE MIDDLE OF A RECESSION In summary, there is little doubt that the logistics industry has faced a period of limited growth, reduced volumes and declining customer base in the downturn. At the same time, it is under constant pressure to ensure the speed and reliability of service to maintain the flow of consignments across the supply chain. In response, the industry has to accept today’s business realities and complement new market conditions with a new business model. This is where the concept of outsourced manpower is truly being welcomed as a tool to help clients meet their internal goals while This month’s column was written preserving by Surjeet Singh, general manager their of logistics, Dulsco HR Solutions bottom line.

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INDUSTRY STATISTICS

FACTS & FIGURES Air Cargo Regional & International Statistics

Knowledge of cargo statistics is essential to supporting your supply chain operations. Every month, Logistics Middle East provides its readers with three pages of the latest information from a variety of trusted sources, including Emirates SkyCargo, Airports Council International (ACI) and Saudi Ports Authority. EMIRATES SKYCARGO FUEL PRICE INDEX

DUBAI INTERNATIONAL AIRPORT: CARGO STATISTICS

420

200000

08 January

408 150000

400

100000

4 December

380

380 5 February

368 FUEL PRICE INDEX The fuel index is based on the average price of aviation fuel in five key spot markets (Rotterdam, Singapore, New York, US Gulf and US West Coast).

Nov 09

Oct 09

Sept 09

Aug 09

July 09

June 09

May 09

April 09

Mar 09

INDEX 100 = 53.5 US cents per US gallon

Feb 09

0 Dec 08

364

Jan 09

18 December

360

50000

12 Feb 10

5 Feb 10

29 Jan 10

22 Jan 10

15 Jan 10

08 Jan 10

01 Jan 10

25 Dec 09

18 Dec 09

11 Dec 09

04 Dec 09

340

MONTHLY AIR CARGO REPORT: EUROPE REGION* AIRPORT/COUNTRY

NOVEMBER 2009/2008 Cargo (tonnes)

CARGO STATISTICS This graph represents the cargo volumes handled at Dubai International Airport over twelve months. Cargo is measured as loaded and unloaded freight and mail in tonnes (Source: Airports Council International)

MONTHLY AIR CARGO REPORT: AFRICA REGION*

YEAR-TO-DATE 2009/2008

% CHG

Cargo (tonnes)

% CHG

AIRPORT/COUNTRY

NOVEMBER 2009/2008

YEAR-TO-DATE 2009/2008

Cargo (tonnes)

% CHG

Cargo (tonnes)

% CHG

Amsterdam (Netherlands)

132,440

-3.3

1,192 781

-19.9

Accra (Ghana)

3347

-33.0

41,664

-14.6

Brussels (Belgium)

39,385

-13.6

410,554

-28.8

Addis Ababa (Ethiopia)

3634

n/a

36,086

n/a

Cologne (Germany)

49,538

5.7

502,727

-5.9

Algiers (Algeria)

2042

12.9

19,953

-4.1

Antananarivo (Madagascar)

1461

-8.2

10,982

-29.8

24,947

5.0

258,226

1.5

Casablanca (Morocco)

3963

-10.7

49,523

- 6.3

Dar Es Salaam (Tanzania)

1605

-9.0

17,221

-19.1

Durban (South Africa)

1278

n/a

3551

111.2

Harare (Zimbabwe)

1937

-2.5

18,356

-11.1

24,128

-8.3

227,194

-22.2

Frankfurt (Germany)

192,799

6.0

1,707,309

-13.3

Istanbul (Turkey)

39,458

26.4

341,746

2.1

Leipzig (Germany)

48,579

18.3

457,269

16.8

Cairo (Egypt)

London Heathrow (UK)

129,510

3.0

1,220,045

-11.3

Luxembourg (Luxembourg)

65,926

-2.0

570,337

-22.1

Paris (France)

174,500

1.3

1,655,980

-12.2

Vienna (Austria)

23,054

31.3

179,613

- 4.0

Lagos (Nigeria)

12,450

-8.6

159,892

6.7

Warsaw (Poland)

4441

6.8

45,032

-10.0

Nairobi (Kenya)

22,420

-12.7

243,021

-12.7

26,411

5.0

256,132

-10.0

Tunis (Tunisia)

2102

40.7

17,551

-7.3

Zurich (Switzerland)

Johannesburg (South Africa)

*Monthly cargo statistics for international airports, with data provided by Airports Council International (ACI). Cargo is defined as loaded and unloaded freight and mail (in tonnes).

42 MARCH 2010 | www.arabiansupplychain.com

INDUSTRY STATISTICS

MONTHLY AIR CARGO REPORT: MIDDLE EAST REGION* AIRPORT/COUNTRY

NOVEMBER 2009/2008

YEAR-TO-DATE 2009/2008

MONTHLY AIR CARGO REPORT: ASIA PACIFIC REGION* AIRPORT/COUNTRY

Cargo (tonnes)

% CHG

Cargo (tonnes)

% CHG

Abu Dhabi (UAE)

36,922

21.2

349,312

6.1

Ahmedabad (India)

Amman (Jordan)

7258

-2.3

74,565

-8.1

Bahrain (Bahrain)

30,503

-2.7

312,496

Beirut (Lebanon)

6458

-0.3

65,988

191,898

19.6

1,744,646

Fujairah (UAE)

3016

18.4

Kuwait (Kuwait)

17,208

9.8

Muscat (Oman)

6322

25.8

723 40,685

Dubai (UAE)

Ras Al Khaimah (UAE) Sharjah (UAE)

YEAR-TO-DATE 2009/2008

% CHG

Cargo (tonnes)

% CHG

1973

-11.8

19,850

-15.4

Bangalore (India)

14,670

19.4

146,997

- 4.7

-7.6

Bangkok (Thailand)

103,922

33.9

941,181

-15.1

6.3

Calcutta (India)

9382

9.9

92,325

6.2

3.9

Colombo (Sri Lanka)

12,997

19.4

123,092

-13.8

33,860

-1.8

Fukuoka (Japan)

21,079

-1.3

221,800

-10.7

183,220

10.1

Hong Kong (China)

347,231

16.3

3,050,948

-10.6

58,186

7.8

Jakarta (Indonesia)

41,291

41.3

388,483

- 9.6

58.9

4855

-35.1

Kuala Lumpur (Malaysia)

54,248

17.8

545,677

-12.1

6.5

381,615

13.3

Manila (Philippines)

38,377

44.4

323,509

-1.5

Mumbai (India)

50,525

20.7

515,331

- 0.3

Osaka (Japan)

58, 927

-2.8

545,795

-31.5

YEAR-TO-DATE 2009/2008

Seoul (Korea)

13,378

-2.0

134,572

13.0

Shanghai (China)

281,041

31.8

2,288,614

-5.8

MONTHLY AIR CARGO REPORT: NORTH & SOUTH AMERICA* AIRPORT/COUNTRY

NOVEMBER 2009/2008 Cargo (tonnes)

% CHG

Cargo (tonnes)

% CHG

Anchorage (USA)

265,628

50.4

1,798,808

-17.7

Singapore (Singapore)

154,723

4.3

1,508,426

-13.9

Buenos Aires (Argentina)

21,308

10.6

145,542

-24.2

Taipei (Taiwan)

146,816

39.4

1,215,557

-13.7

-17.2

Tokyo (Japan)

186,536

12.9

1,676,452

-14.7

116,927

Chicago (USA)

15.4

1,038,404

Los Angeles (USA)

148,167

22.4

1,360,639

-10.1

Memphis (USA)

303,781

4.9

3,340,523

-0.7

Mexico City (Mexico)

32,867

4.6

293,889

-17.3

*Monthly cargo statistics for international airports, with data provided by global trade association Airports Council International (ACI). Cargo is defined as loaded and unloaded freight and mail (in tonnes).

For up-to-date figures, visit:

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www.arabiansupplychain.com | MARCH 2010

INDUSTRY STATISTICS

FACTS & FIGURES Sea Freight Regional & International Statistics Our sea freight data includes information on bunker fuel prices at major port facilities in the Middle East, North and South Europe, North and South America, and Asia. More specific cargo statistics are also provided from the Saudi Ports Authority, covering the major ports in the Kingdom.

FUJAIRAH BUNKER FUEL PRICE INDEX 500

12 Sep

435

12 Jan

480

BUNKER FUEL PRICE INDEX

480.5

656.5

n/a

Houston (USA)

456

475

n/a

636.5

Istanbul (Turkey)

481

494

679

n/a

New Orleans (USA)

466

475

n/a

631

Piraeus (Greece)

481

494

679

n/a

Port Klang (Malaysia)

n/a

Rio de Janeiro (Brazil) Rotterdam (Netherlands) Singapore (Singapore)

502

520.5

687

n/a

445.5

461

629.5

596.5

458

466.5

628

612

*Information on the bunker fuel price at port facilities in the Middle East, North and South Europe, North and South America, and Asia, featuring data from 12th February 2010. The prices are quoted in US$ per metric tonne and split into four categories: 380 centistoke (IFO380), 180 centistoke (IFO180), Marine Gas Oil (MGO) and Marine Diesel Oil (MDO).

TOTAL THROUGHOUT FOR SAUDI PORTS IN TONNES 15 million

350

275

12 Mar

244

200

Summary of cargo throughput for major Saudi Arabian ports - Saudi Ports Authority CARGO TYPE

Loaded

Discharged

Loaded

709,009

20,139,580

7,008,731

Bulk cargo (liquid)*

457,894

5,307,721

5,364,936

58,630,779

General cargo

561,416

37,628

5,331,162

807,918

2,225,210

1,639,129

25,679,002

17,418,034

172,842

12,025

1,554,711

193,190

5,120

n/a

178,810

n/a

5,277,847

7,705,512

58,248,201

84,058,652

Ro-Ro and vehicles Livestock TOTAL

6 million

TOTAL PORT THROUGHPUT

CONTAINERS (TEU)

3 million

Dec 09

Nov 09

Oct 09

Sep 09

Aug 09

Jul 09

Jun 09

May 09

Apr 09

Mar 09

Feb 09

Jan 09

YEAR-TO-DATE

1,855,365

Containers (in tonnes)

9 million

DECEMBER 2009 Discharged

Bulk cargo (solid)

12 million

12 Feb 10

465.5

12 Jan 10

Fujairah (UAE)

12 Jan 10

n/a

12 Dec 09

660

685

12 Nov 09

670

n/a

12 Oct 09

485

513

444.5

12 Sept 09

475

Cape Town (South Africa)

407.5

12 Aug 09

Busan (South Korea)

12 Oct

12 July 09

n/a

12 Jun 09

MDO

n/a

12 May 09

MGO

n/a

12 Apr 09

IFO180

n/a

12 Mar 09

IFO380

12 Feb 09

PORT / COUNTRY Buenos Aires (Argentina)

12 Jun

425

12,983,359

142,306,853

2009

2008

December

Year-to-Date

December

Year-to-Date

Discharged

196,823

2,233,289

189,270

2,365,332

Loaded

196,917

2,197,387

204,834

2,286,690

TOTAL

393,740

4,430,676

394,104

4,652,022

Source: Saudi Ports Authority (SPA). The statistics cover all major Saudi Arabian ports (dead weight in tonnes). *Bulk cargo (liquid) excluding crude oil.

44 MARCH 2010 | www.arabiansupplychain.com

01 1 02 2 03 04 05 EVENTS CALENDAR 06 07 0809 10 11 12 13 14 15 16 17 18 19 20 21 2 23 2 23 24 2 25 2627282930 2627 2 TRADE EVENTS

A listing of trade shows, conferences and seminars relating to the Middle East logistics industry

8th – 10th March 2010 WORLD OF PERISHABLES 2010

9th – 11th March 2010 COMMERCIAL VEHICLES MIDDLE EAST

15th – 16th March 2010 GLOBAL LOGISTICS FORUM

The growing popularity of fresh produce in the Middle East, fuelled by consistent growth in the regional population, has created a variety of logistical challenges. Covering the entire supply chain - from farming procedures to transportation and delivery to retail operations - the World of Perishables (WOP) exhibition will return to Dubai Airport Expo between 8th-10th March 2010 for trade professionals that specialise in activities such as importing, exporting, warehousing and distribution. VENUE: Airport Expo, Dubai EMAIL: dubai@planetfair.com WEBSITE: www.wop-dubai.com

With increasing volumes of cargo being transported by road in the Middle East, next month’s Commercial Vehicles Middle East exhibition has been marketed as the only specialist show in the region to cover all varieties of commercial vehicles, parts and services. The three-day event, which is aimed at transport, fleet and logistics managers, will be complimented by trade seminars, technical workshops and a large display area, where visitors can view the latest models available in the local market. VENUE: Dubai Convention and Exhibition Centre EMAIL: tommy@smg-online.com WEBSITE: www.commvehicles.com

The first Global Logistics Forum is part of a strategic partnership between Abu Dhabi University and the TU Berlin Chair of Logistics, representing the first step in developing a long-term, high quality programme of courses, conferences and knowledge transfer in the field of supply chain logistics. The forum aims to provide a unique forum for local and international policy makers, supply chain managers and logistics executives to understand the latest issues in the Middle East. VENUE: Fairmont Bab Al Bahr, Abu Dhabi EMAIL: james.graham@aimevents.net WEBSITE: www.globallogisticsforum.com

15th April 2010 CILT NETWORKING EVENT

18th – 19th April 2010 SHIPTEK 2010

25th – 28th April 2010 FREIGHT LOGISTICS ARABIA

The Chartered Institute of Logistics and Transportation (CILT) will host its latest networking evening at Emirates Aviation College on Thursday 15th April 2010. The event is aimed at trade professionals from across the regional industry, in addition to students that have enrolled on logistics, transport and supply chain education programmes. A variety of topical issues will be tackled by guest speakers from the Middle East, in addition to countries such as the United Kingdom and Holland. VENUE: Emirates Aviation College, Dubai EMAIL: info@ciltuae.org WEBSITE: www.ciltuae.org

Following the success of ShipTek 2009 in Singapore, the maritime sector will be setting its sails for the five-star Crowne Plaza Hotel in Dubai for the event’s latest edition. Taking place on 18th and 19th April 2010, ShipTek will offer a platform for delegates from the shipping, marine and offshore industry to exchange information, explore trade opportunities, showcase the latest technical innovations and take stock of the most prominent issues at the heart of future strategies. VENUE: Crowne Plaza Hotel, Dubai EMAIL: contact@shiptek2010.com WEBSITE: www.shiptek2010.com

With significant growth being forecast for the warehousing and transportation sector in Saudi Arabia, the Kingdom has announced plans to host its second annual Freight Logistics Arabia conference and exhibition. The four-day event is taking place at the Jeddah Centre for Forums and Events on 25th-28th April 2010, with organisers already reporting a positive response from a variety of exhibitors in the global airfreight, maritime, warehousing, freight forwarding and technology sectors. VENUE: Jeddah Centre for Forums and Events EMAIL: international@acexpos.com WEBSITE: www.acexpos.com/exhibitions

2nd nd d June J 2010 SUPPLY SUPP U CHAIN AND TRANSPORT AWARDS AWA W (SCATA) 2010

10th – 12th October 2010 TRANSOMAN

12th May 2010 GLOBAL LOGISTICS & SCM SUMMIT

200+

deleg a fore tes are SCLG cast for ’s an summ nual it

The Supply Chain and Logistics Group (SCLG) ost has announced plans to host its third Global Logistics and Supply Chain Management Summit in Mayy 2010. The Dubai-based trade association is hoping to break its record from last year’s summit, which attracted more than 200 delegates from various Middle Eastern countries, in addition to Singapore, India and the UK. VENUE: Dubai, United Arab Emirates EMAIL: admin@sclgme.org WEBSITE: www.sclgme.org

www.arabiansupplychain.com u RCH 2010 | www.arabiansupp 46 MARCH

Leading eadi a players from the Middle East logistic s logistics sector will compete in Dubai this Junee for the fourth annual Supply Chain and Transport Awards (SCATA). The prestigious Transpo n ceremony will include 16 categories in total, ceremo e covering the Middle East’s logistics, air cargo and sea freight sectors. These include the awards for Express Logistics Provider of the Year and 3PL Service Provider of the Year, in addition to FMCG Supply Chain of the Year. VENUE: Dubai, United Arab Emirates EMAIL: robeel.haq@itp.com WEBSITE: www.arabiansupplychain.com/scata

TransOman, the Sultanate’s leading trade event for transportation, shipping and logistics companies, will provide a three-day forum for local industry professionals to discuss the latest issues that are effecting the domestic market’s development. In addition, delegates will be provided with the opportunity to network with their colleagues, exchange valuable information and predict the newest opportunities that are expected to arise in the local sector. VENUE: Oman International Exhibition Centre EMAIL: ebrahim@oite.com WEBSITE: www.oite.com/transoman

FACE TO FACE INTERVIEW

LOGISTICS LAUNCH Ramon Thoms, regional manager of Ehrhardt + Partner Solutions (EPS) in the Middle East, counts down to the grand opening of the company’s regional office in Dubai Logistics City. How strong has the Middle East market for logistics technology been for Ehrhardt + Partner Solutions over the past year? The global recession has forced companies in the Middle East to analyse their existing operations and looks for ways to streamline and optimise the supply chain, with a focus on cost and efficiency. The EPS team was able to provide our customers with support, training and consultancy to achieve these goals for their warehousing and other logistics operations. There’s little doubt that the past year was a challenge for the business world, but clever companies used the downturn to sort out existing problems and do their homework to prepare for 2010. What prompted your decision to launch a regional office at Dubai Logistics City? The decision was actually taken in 2006, when we heard about the development of a global logistics hub in Dubai, which was designed as a central location to link each and every market in the world. In effect, freight forwarders in Dubai Logistics City could pinpoint a destination and reach there within a maximum of eight hours. As a leading global player in the market, our driving motivation was playing a role in this vision and helping the UAE, together with the Middle East region as a whole, to successfully achieve its ambitions. What type of activities will be taking place from your Middle East facility? The facility will include a training hub, called the Logistics Solution Centre, which we believe will boost logistics education standards in the Middle East. There will also be demonstrations of modern logistics processes, WMS software, state-of-the-art picking technology, and much, much more. These activities will teach governmental bodies, companies and students to solve the logistic challenges of the 21st century. 48 March 2010 | www.arabiansupplychain.com

Was this launch of this centre impacted by the numerous development delays in Dubai Logistics City? Yes, a considerable amount of money was lost by Ehrhardt + Partner Solutions as a result of the delays and our growth plans were impacted too. We actually started the construction at the beginning of 2007 and expected to commence operations at the centre in 2008. However, we still share the vision of Dubai Logistics City and we are willing to make the best of things. After all, you cannot change the past, so we are focused on the future and our confidence that this investment will definitely pay off. How many employees from Ehrhardt + Partner Solutions will actually be based at the regional centre in Dubai? To start with, we have a team of 10 people that will work from the Dubai Logistics City base. Of course, we have expansion plans in the region and the new facility actually has the capacity for more than 100 employees, so we have accounted for future growth. Is anything special being planned for the logistics industry to celebrate the opening of this new facility? Absolutely. The opening of this centre is a milestone in our company’s history and we are hosting a special inauguration ceremony on 15th April. The event will commence at 11am and we would love to invite the readers of Logistics Middle East to attend and meet the shareholders from the EPS Group, who will be sharing their decades of experience and knowledge from the European market. Other important guests have also been invited to participate in this new era of logistics in the Middle East, including our partner FAMCO, the team from SP Jain Centre of Management, and of course our customers, such as Hellmann and EMKE Group.

Can you provide any further details on your Middle East expansion strategy? At the moment we are building a strong network of local partners in several GCC countries to serve the entire Middle East logistics industry with world-class products, services and support. EPS is predominantly interested in long-term partnerships and customer relations, as this is one of the principles in our company’s philosophy. What else can the regional market expect from EPS over the next year? As always, we will constantly update our LFS system and incorporate the latest technology and features to remain an innovation leader in WMS software. In addition to that, the Logistics Solution Centre was built to educate and showcase modern logistics and give customers and prospects the chance to “touch and feel” a certain technology before investing their money to purchase it. Such technologies are pickby-voice, pick-by-light, RFID and even warehouse automation systems. Out of our 22 years of experience, we are convinced that the successful pick-byvoice technology will also conquer the Middle East market and EPS is already preparing the Middle East’s first Vocollect Voice Repair Centre.

First Logistics Solutions Center in the Middle East opens April 15th 2010.

Take your logistics to

the pole position

The pole position in modern Warehouse Management Systems belongs to award winning software suite LFS. Our unrivalled combination of cost cutting software, in depth consulting experience and training knowledge has satisfied customers from all industries worldwide. Ehrhardt + Partner Solutions collects the prestigious SCATA award as best Technology Provider and wins the Vocollect Voice Innovation award. To learn more about improving your warehouse management and benefitting from modern warehouse consultancy visit our Logistics Solutions Center at Dubai World Central Logistics City (DLC), Office Park.

EPS – Ehrhardt + Partner Solutions DWC-LLC · Leading international Experts in Warehouse Logistics P.O. Box 7480 · Dubai, UAE · Tel.: (+971) 4-87 01 000 · info@ehrhardt-partner.ae · www.ehrhardt-partner.ae

There’s no better way to your warehouse logistics