6 minute read
Vio Stays
Their Big Dream
In 2022, Vishal and Manas Mehta started on an exciting new venture, founding Vio Stays. They decided to offer short-term rentals in Goa, aiming not just to provide accommodation, but to deliver an extraordinary experience. They aimed for every guest to have a wonderful time and make lasting memories. Their dream was to offer a high-quality, unique stay that stands out and makes every visit unforgettable.
Why They Started
Manas and Vishal recognized many business opportunities in Goa and aspired to create something unique and uncommon. Instead of just giving people a place to stay, they aimed to offer a comfortable and luxurious experience. They wanted their guests to enjoy every moment of their visit and remember it fondly. Their objective was to craft an elite experience where every stay felt distinctive to their customers.
Finding Their First Villa
Getting their first villa was an exciting adventure for the duo. They explored Goa extensively, engaging with locals and evaluating various options. During their explorations, they realised a high demand for unique short term rentals which sparked the idea of villa rentals. Securing their first villa proved challenging. They began seeking unique properties and ultimately succeeded in finding their first villa. With this initial step, they launched their business Vio Stays, ready to offer unique travel experiences and began presenting these exclusive vacation experiences.
Facing Early Challenges
Launching Vio Stays wasn’t easy. Manas and Vishal put in their heart and soul into finding the perfect villas for their business and also focused on assembling a strong, dependable team. Managing bookings and catering to guest requirements during the season was quite tricky. Vishal and Manas had clarity about what they wanted to achieve, hence they stayed focused and persistently tackled obstacles.
How they Marketed Their Villas
Riya Mehta, the Head of Sales and Marketing for Vio Stays, leveraged the power of social media to showcase their villas with detailed information and virtual tours, effectively attracting new customers and reaching their target audience. Additionally, they teamed up with other 500+ partners to reach even more people. They ensured a prompt response to inquiries, even if they arrived outside regular working hours. Their commitment to customer service meant no question went unanswered, regardless of the time it was received.
Choosing the Best Locations
Choosing the right spots for their villas was crucial. Manas and Vishal selected vibrant locations such as Anjuna and Vagator for guests seeking excitement, while opting for serene spots like Siolim for those desiring tranquility. They made sure the locations had beautiful views, were safe, and had easy access to beaches and other important services. This approach ensured that their villas provided both vibrance and serenity, offering something ideal for every guest.
What Makes Their Villas Distinctive
What makes Vio Stays outstanding is that every villa has its own private pool, so guests can relax and rejuvenate in privacy. The villas are furnished with stylish designs to make them look nice and feel comfortable. They provide excellent services, with a caretaker to assist with any needs and Wi-Fi for guests working remotely. Additionally, they offer services such as airport pickups and BBQ setups through their vendors, as well as assistance with birthday parties, anniversaries, and special occasions to enhance your stay.
Keeping Up with High Standards
At Vio Stays, maintaining cleanliness and good ambience is a top priority. Each villa is thoroughly cleaned daily, and the pool is regularly maintained. A dedicated caretaker is always available to address any issues that arise. Before every new guest arrives, they ensure that everything is in perfect order. Their staff is well-trained to make sure that these standards are always met, so guests have a pleasant stay.
Handling Guest Feedback
Manas and Vishal value what their guests have to say. They have a dedicated team that manages feedback and ensures guest satisfaction. If any issues arise during a stay, it is addressed and resolved promptly. Their main goal is to make sure every guest has a great and smooth experience. By paying close attention to feedback, they consistently work to keep their guests satisfied.
Consistent delivery
They prioritize the ongoing maintenance of their villas to ensure they are always in pristine condition. Their primary goal is to meet guests' expectations and provide a luxurious, positive experience to their guests.
Role of Technology
They leverage online platforms to enable villa bookings and promote their business. This includes their own website and services like Airbnb. Social media is also used to showcase their villas to a wider audience. Additionally, technology has helped them increase efficiency in all business functions and streamline operations. It has also made them more discoverable and allowed them to effectively reach their target audience.
Keeping Up with Trends
Vishal and Manas understand the importance of staying current with industry trends. They tailor their services to meet the preferences of their guests. After COVID-19, they made extra efforts to ensure their villas are pristine and safe. They are constantly working towards reinventing their services with the evolving needs of travelers. This enables them to provide the best possible experiences for their guests.
Advice for New Entrepreneurs
Begin by clarifying why you want to start the business and what you aim to achieve. Understanding your purpose will guide your decisions and actions. Stay adaptable and open to
changing plans as needed, while maintaining enthusiasm for your work. It's crucial to be flexible and remain dedicated, even when faced with challenges. These qualities will fuel your business success and support its growth.
Conclusion: A Story of Success
Manas and Vishal Mehta’s journey is a compelling story of aspiration and dedication. They diligently work to establish their business by curating luxury villas that one can adore. Their commitment to delivering exceptional and memorable experiences sets them apart in the industry. As their business keeps growing, they continue to deliver the best experiences and contribute to boosting tourism in Goa. Their story illustrates how perseverance and commitment can drive success and create a meaningful change.
