ISSUE 3 JUNE 2021
OUR
EMPLOYEES Dianne Dookie Alexander
IN HER OWN WORDS
WHO IS DIANNE AT HERITAGE? Diane is Heritage’s Manager Facilities and Property Management (FPM) and belongs to the Finance Business Unit. She is based in Santa Flora with her team with whom she has a good relationship. She and her team work across the different Business Units in all areas and so she usually does site checks with her team based on a set schedule. F&PM TEAM PRIDE Dianne notes that while team synergy may be clichéed, it is really the perspective that is the basic description of Team-FPM. She takes pride in her team and for her, it is refreshing to reflect on the strength and talent of her “work family” - Rajish, Stefan, Nisha, Ryan, Anderson, Alvurnna, Alicia and the department’s graduate trainee, Darvin. The disciplines in civil and electrical engineering, project management, designing, and business management are underpinned by the INSPIRE values. The energy and positive attitude continue to result in overall success – whether it is a major retrofit or executing a plan for an event. The atmosphere in Team-FPM encourages Dianne and her team to perform at their best – wherever and whenever. There is excitement, laughter, a readiness to support one another in all spheres. Dianne encourages the lighter side of Team-FPM, which many perhaps may not see – they celebrate each other, team successes and surprise gatherings. She says that while they may have differences of opinions, they are always quick to respectfully address them in what they term their “war room”; this allows for the team to benefit from lessons learned and different perspectives. Dianne says that the feedback from FPM’s satisfied customers is always refreshing and it bolsters the team’s energy and resilience amidst the very few negative remarks. She said they believe that it is all in a day’s work and take it all in stride. She said that their mission is driven by her small team’s capacity to deliver within cost and scope ensuring functionality by adhering to external and internal requirements to maintain stakeholder satisfaction. The Port of Spain office, Catsill, the Drilling building, Canteen and adjacent common space in the Offshore BU, the Canteen at Santa Flora, the 1st floor of the Administration Building A in Santa Flora, upgrade of lighting to LED, regularizing of AC units and the upgrade of your drinking water systems, are some of the major tasks done while taking on the huge tasks of the Augustus Long Hospital (ALH) project. Planning phases and major milestones are already completed for major strategic initiatives such as the Penal Club and the Santa Flora Pipeyard. Upgrades and retrofits were impacted last fiscal because the imperative was to maintain the guidelines to ensure the safety of all employees.
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