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1 2 3 4
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●
Percent (%)
A graph to show the number of full-time staff the responding organisations have (n = 72) 50% 45% 40% 35% 30% 25% 20% 15% 10% 5% 0%
45%
18%
0
17%
15%
1
2-5
5-10
1%
1%
3%
11-15
16-20
20+
Number of full-time staff
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5
6
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A graph to show respondents' level of agreement with three statements relating to the benefits of technology to their organisations 100%
93%
90%
82%
86%
80%
Percent (%)
70% 60%
Technology can help my organisation become more relevant
50% 40% 30% 20% 10%
Technology can help my organisation become more efficient
14% 4% 3% 1%
Technology can help my organisation become more accessible
11%
6%
0% Disagree (1&2)
Neither agree nor disagree (3)
Agree (4&5)
Level of agreement with each statement
●
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7
A chart to show what respondents found unhelpul regarding the information/advice they sought (n = 60) Advice that wasn't relevant to my organisation's size
29
Techy language
27
What was unhelpful
Advice that wasn't relevant to my organisation's/project's focus
22
Complicated steps
15
Unrelatable examples
11
Unrealistic goalposts
5 0
5
10
15
20
25
Number of respondents
30
35
A chart to show the percentage of respondents who said that the following terms are unfamiliar to them in relation to tech (n = 72) Agile
64%
Tech-related terms
Lean
60%
Digital transformation
51%
User-centred design
36%
Service design
32%
User testing
21%
User research
17%
Digital
11%
Design
11% 0%
10%
20%
30%
40%
Percent (%)
50%
60%
70%
A chart to show what respondents found most valuable regarding the information/advice they sought (n = 62)
What was most valuable?
It was tailored to my organisation's tech knowledge/ability
16
Straightforward language
15
Simple steps to follow
13
Peer mentoring
6
Examples
6
It was tailored to my organisation's size
5
Diagrams/pictures
1 0
2
4
6
8
10
12
14
Number of respondents
16
18
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