Queen Victoria Women's Centre Annual Report 2009-10 by Queen Victoria Women's Centre

connecting women Queen Victoria Womenâ&#x20AC;&#x2122;s Centre Trust Annual Report 2009-10

Vision The Queen Victoria Women’s Centre is a vibrant place and space; known, valued and used by women to shape the world they want for themselves and for the women of the future.

Values Courage and bravery: we draw our inspiration from the founding women who established the Queen Victoria Hospital and the women who fought to save part of the hospital and establish the Queen Victoria Women’s Centre in 1994. Equality: we are committed to advancing gender equity in all aspects of society. Integrity: we are open, honest and considerate in our relationships and professional and transparent in our actions and decisions. Respect: We are mindful of the diversity of the needs, aspirations and beliefs of the women and others with whom we engage.

Strategic direction The Queen Victoria Women’s Centre Trust has set the Centre’s strategic direction. It has developed a Strategic Plan for the period 2009-2012 with the following five objectives to guide the Centre’s work: •

Provide responsible stewardship of the QV Women’s Centre through achieving financial, environmental and organisational sustainability;

•

Optimise the current and future use of and access to the QV Women’s Centre by women and women’s organisations;

•

Be recognised as a hub that supports women’s issues, ideas and leadership across ages, cultures, interests and localities;

•

Work in partnership with women and women’s organisations to develop their capacity; and

•

Increase the community’s awareness of and support for the QV Women’s Centre.

Key achievements •

Delivered financial literacy programs to 950 women throughout Victoria

•

Piloted Women’s Space, providing free meeting room access in the CBD for 21 women’s organisations.

•

Engaged 57 women’s organisations in development and delivery of capacity building workshops

•

Installed the third panel of the Shilling Wall, honouring 144 women

•

Over 10,000 women accessed the Centre for programs and events. Many others accessed services provided by Centre Organisations.

Contents Chair’s Report

Chief Executive Officer’s Report

The History behind the Women’s Centre

Performance Overview

Women’s Programs

Events and Activities

Our Venues

Centre Organisations

Connecting Through Art

Centre Staff and Volunteers

Governance

Compliance

Financial Statements

Acknowledgements

Disclosure index

Chair’s Report Strengthening Connections

of the Trust’s Program Committee.

The last year has been a year of consolidation for the Queen Victoria Women’s Centre. With a focus on increasing the number of women and women’s organisations who connect with the Centre, we have implemented several initiatives with some excellent outcomes. Whilst the Centre is known and loved by the women who work here and those involved in saving part of the wonderful heritage of the Queen Victoria Hospital for the women of Victoria, the Trust is keen to continue growing the opportunities for a wide cross-section of the community to connect with the Centre.

The Trust implemented its decision to allocate space for a meeting room where smaller or less well resourced women’s organisations could meet for little or no cost. This program has been partly funded by the Lord Mayor’s Charitable Foundation and to date 21 diverse women’s groups are accessing the QV Women’s Space.

Connecting through Art The public exhibition program on the ground floor has continued to grow and engage a wide cross-section of female artists and women’s organisations. One exhibition by Anne Riggs tackled the confronting issues of incest and family violence using some very beautiful and poignant ceramic sculptures and installations. Another celebrated the history of WIRE Women’s Information, which provides a range of vital services to women. A colourful exhibition of large paintings by Inga Nolan reflected on the impact of mental illness on women’s lives.

A Hub for Ideas and Events There have been increasing numbers of women attending the Centre for meetings, forums and celebrations. The Centre’s Women’s Financial Literacy Program, funded by the Victorian Government, ran seminars at the Centre as well as workshops across 10 regional locations in Victoria. The demand for this program continues to grow. The level of usage of venues within the Centre, particularly the Victoria Room (which seats up to 100 people) and the lovely rooftop Atrium, rose by over 30% in 2009-10. As part of International Women’s Day celebrations, we hosted a Women in Leadership forum, where we engaged with leaders from women’s and community organisations on supporting women in or aspiring to leadership roles. The forum was facilitated by Laurie Bebbington, Chair

Cultural Connections In the past, the Centre has connected with women from different cultural programs through projects such as Crafting Cultural Connections. This year, the Centre has engaged with the Victoria Multicultural Commission (VMC) to develop a project to recognise women from diverse cultural backgrounds that have served on the Commission. Ten women will be honoured with tributes on the next panel of our Shilling Wall. Our work with the VMC will continue in the coming year.

Connecting with Melbourne The Centre sits in the heart of the City of Melbourne. Increasingly we are opening the doors of the Centre to connect with some of the other activities and events happening around us in this wonderful city. We are developing some more events in consultation with the City of Melbourne for the coming year and are delighted that the City is acknowledging the contribution of all former women Councillors on the Shilling Wall. Presenting three of the women who completed the Long Walk with Michael Long in 2004, with their Shilling Wall certificates at Federation Square was a personal highlight of the year. Jacqui Marion and Julie Philips joined the Long Walk in Shepparton, intending to walk for a day to show support. They were so inspired that they walked all the way to Canberra!

Connectivity The Centre’s information services have been fully reviewed and a business plan developed to extend the service to create an interactive hub for sharing information and ideas. The business planning work was funded by

Multimedia Victoria and while we did not secure the subsequent round of funding, we are well positioned to take advantage of advances in technology as funds become available. The website was also fully reviewed and redesigned and now has a contemporary look and feel. The Trust is committed to connecting with women of all ages and backgrounds and has just confirmed this amongst our key strategic directions. There is more to come in 2010-11! On behalf of the Trust, I would like to thank the Office of Women’s Policy and the Minister for Women’s Affairs, the Hon Maxine Morand MP, for the Victorian Government’s continued support. Many donors and five committed volunteers have provided critical support this year. In December 2009, we farewelled Margaret Burdeu as General Manager and we welcomed Genevieve Webb in February 2010. Alexandra White, the Centre’s Program Manager, was a steady hand during the transition period. All staff have made important contributions to the Centre this year. Relocating the Centre’s office to the ground floor has enabled staff to engage easily with visitors to the Centre. Lastly, I would like to thank my wonderful Trust colleagues who are an insightful, energetic and professional group of women. We certainly have no dearth of talented women on our board!

Catherine Brown Chair Queen Victoria Women’s Centre Trust

Chief Executive Officer’s Report Strengthening the Centre’s capability The women of Victoria have a special affection for the Queen Victoria Women’s Centre. This has become evident to me in recent months as I have met and talked with so many women attending meetings and celebrations at the Centre, particularly those who courageously campaigned to save our lovely heritage building and establish the Centre in the 1990’s. This year the Centre helped 10,565 women to connect with one another, develop their ideas and skills and support other women. It has been a pleasure to participate in a diverse program of events and activities, some led by the QV Women’s Centre and some by our tenants and venue users. In May we celebrated the nomination to the Shilling Wall of the five women who took the Long Walk to Canberra in 2004. Other highlights were the Women in Leadership forum we held for International Women’s Day, and the National Trust’s launch of Women’s Melbourne by Celestina Sagazio, which outlines the historical places in our city that are significant to women. A growing strength is the provision of capacity building programs for women and women’s organisations. Partnerships with the Office of Women’s Policy, WIRE – Women’s Information and Helen Macpherson Smith Trust have helped us deliver a range of programs that strengthen women’s knowledge and skills. Improving our systems and compliance with important governance guidelines has been a high priority for the Centre this year. A revision of our risk management framework has helped us to identify further improvements to our policies and management systems. The Shilling Wall continues to be a place of celebration for inspiring women and this year we are delighted that the Victorian Multicultural Commission has nominated its female Commissioners and the City of Melbourne is honouring its former female Councillors for recognition on the Shilling Wall. As the custodians of a unique heritage building, we take our responsibility

very seriously, and have undertaken improvements to our building maintenance and capital planning processes. Allocating sufficient resources to building work is a constant challenge. We thank the Victorian Government for additional support this year to enhance our approach to Occupational Health and Safety. In order to secure the long term viability of the Centre, we have to ensure that the building returns strong rental revenue. In 2009 the Trust conducted a review of market rates that will be used as a benchmark to ensure our rents are fair and sustainable.

It is heartening to have joined an organisation that is developing in so many directions and I feel privileged to be working in a building whose history represents the courageous spirit of the women of Victoria.

Genevieve Webb Chief Executive Officer Queen Victoria Women’s Centre

It has been especially rewarding working alongside our neighbours – the other organisations in the Centre. It is quite humbling to meet women who do so much for other women, helping them towards a safer, more secure and independent future. I would like to thank the women who work in the Centre for welcoming me and sharing their enthusiasm. I would like to thank the members of the Trust, and Catherine Brown in particular, for the support offered as I take up this challenging and exciting role. I feel privileged indeed to be working with such able and experienced women, whose commitment to the Centre is evident through their hard work and leadership on several committees and working groups. I would also like to acknowledge and thank the staff at the Centre, a talented and committed team who have welcomed me and embraced the changes that come with new management. The team members give a smiling welcome to visitors and work hard to support our partners, tenants, venue users, the Trust and its Committees. Special thanks go to Alexandra White who provided leadership through a period of significant change, and ensured that the organisation continued to develop while meeting important statutory obligations. This year we said goodbye to Kate Freeman whose strong customer service ethic brought improvements to our venue services, and we welcomed Stephanie Newton to the team.

The History behind the Women’s Centre The concept of a women’s centre came to life in the early 1980’s, as Victoria prepared for its 150th anniversary. A team of women known as the Ginger Group proposed the notion to the State Government as an ideal way to celebrate Victorian women as part of the centenary. Receiving strong support from Victorians, a Women’s Centre Task Force formed to advocate for the project. However progress was slow, with options for the centre’s location falling through due to cost concerns. At the same time, the Queen Victoria Hospital Action Campaign was fighting the relocation of the historical city based women’s hospital and the demolition of its buildings. As the home of the first Australian hospital run for women, by women, the building itself had come to hold a special significance for the women of Victoria. When all medical facilities were relocated to the Monash Medical Centre, many feared the significant landmark of the first Australian women’s hospital would be lost forever. In 1987 the Ginger Group and the Women’s Centre Task Force heard of the hospital campaign and began to consider the site as an option for the women’s centre. For the first time the campaign to save the historical hospital for women and the campaign to create a centre for the women of the future joined forces. Together, they worked to conserve a significant part of women’s history and develop a women’s centre as a fitting memorial to the women who had run the hospital for 100 years. In 1989 a historical bill finally allocated one tower of the hospital for the use of the women’s centre. By 1990 the Queen Victoria Hospital Action Group was established as a legal Incorporated Association and renamed the Queen Vic Women’s Centre Inc. The land was sold with an agreement that the east tower would be retained for a

The Hon. Maxine Morand, Minister for Women’s Affairs and Catherine Brown, Chair of Queen Victoria Women’s Centre Trust. Photo: Dr Kester Brown

The domed tower of the Queen Victoria Women’s Centre. Photo: Craig Newell

women’s centre. It was later agreed that the central tower facing Lonsdale Street would be a better location and this is the building that the Centre now occupies. In 1994 the Queen Victoria Women’s Centre Trust was established as a statutory authority under the Queen Victoria Women’s Centre Act of 1994 to manage and operate the Centre.

The Centre opened in 1996 and is to this day inspired by the women who established the Queen Victoria Hospital, and those who fought for the creation of the Centre.

Performance Overview Over the last year, sound governance and attentive financial management by the Trust has seen the Centre withstand the impact of last year’s economic downturn, whilst increasing its ability to connect with the women of Victoria. Although donations to the Shilling Wall have been affected, careful expenditure monitoring and the development of strategic partnerships with like-minded organisations have enabled the Centre to:

• Continue to run events and workshops for women and women’s organisations; • Provide convenient and affordable venues for hire; • Offer free gallery space to emerging female artists; and • Maintain our heritage building and introduce some sustainability initiatives.

In addition, the Centre has continued to develop its profile and reputation in the community, which has resulted in stronger grant revenues, increased venue revenue and pro bono support to grow vital services and programs. As a statutory body that receives funding from the Victorian Government, the Centre is required to meet a number of important performance criteria. The table below shows our performance on the key indicators that were reported to government for 2009-10.

Key Performance Indicator

Target 2009-10

Actual 2009-10

Result

Total annual increase in number of women participating in QVWC events, training, programs and information distribution

4221 3% increase

10,565

Exceeded target

In-kind partnership support to women and women’s organisations in WPF areas*

At least 3 WPF areas

4 WPF areas

Achieved

Value of in-kind partnership support to women and women’s organisations, property management and venue and gallery access

$25,000

$32,201

Achieved

Number of women per year accessing Centre building in the evening and on weekends

700

2,521

Exceeded target

Percentage of participants satisfied with Centre’s educational workshops, seminars, programs, activities and events

85%

87%

Achieved

• Number of WPF areas represented in those attending educational workshops and seminars

2 WPF areas

4 WPF areas

Achieved

• Number of women participating

400

1,250 women

Exceeded target

• Number of women’s organisations participating

78 women’s organisations

Exceeded target

27 workshops statewide

Achieved

• Number of women participating in workshops

228

289 women

Achieved

• Number of seminars conducted

12 seminars

Achieved

• Number of women participating in seminars

180

659 women

Exceeded target

New Shilling Wall tributes to women

150

Not Achieved

Annual percentage increase in traffic to Financial Literacy web pages

38,000 page views

79,141 (estimate)

Achieved

Achieve and maintain occupancy for rental space (excluding function areas)

85%

98.5%

Exceeded target

QV Women’s Centre tenant profile includes women’s organisations working in WPF areas

4 WPF areas

Achieved

Raise cash funds through fundraising efforts and achieve in-kind sponsorship

$64,000

$69,798

Achieved

Secure sponsorship and grants

$60,000

$230,000

Exceeded target

Women’s organisations capacity building programs, educational workshops and seminars, events and information distribution:

Financial Literacy: • Number of state-wide workshops

* WPF refers to the Victorian Government’s Women’s Policy Framework.

Women’s Programs Building capacity – securing the future This year the Centre has continued to support women and women’s organisations to achieve their goals. Over the 2009-10 period, diverse groups of women have connected with the Centre, particularly through the building of Victorian women’s capacity and financial literacy.

Women’s Organisations Capacity Building Program The women’s organisations capacity building workshop program has been extended through a co-funding partnership with Helen Macpherson Smith Trust. Last year the Centre conducted a survey of women’s organisations, who told us that their top three capacity building challenges were: • Communications • Funding; and • Operational planning issues. A program was developed around these three areas. The program is being delivered as a workshop series, as this was identified in the survey as the preferred approach to learning and development. Thirty-one emerging women leaders from 18 small to medium sized Victorian women’s organisations attended the Working with Government workshops in November 2009. These workshops were run in partnership with EMILY’s List and focused on lobbying and using the media to influence change. A total of 93% of participants rated the workshop series as either ‘excellent’ (74%) or ‘very good’ (19%).The table below sets out the key metrics for this workshop series: Over the next 12 months we will develop and deliver two new workshops addressing funding and planning challenges and continue to

run the Working with Government workshops. The Centre will also publish the workshop materials as online kits to share and sustain the knowledge beyond the workshop groups.

Working with Government Attendees 31 individual women, representing 18 diverse women’s organisations New visitors 21% of participants were ‘new visitors to the QV Women’s Centre’. Participant feedback 93% of the women participants rated the workshop series as ‘excellent’ or “very good’

Women’s Financial Literacy Project This year was the second year of the successful Women’s Financial Literacy Project at the Centre. This three year project, run in partnership with the Office of Women’s Policy and WIRE – Women’s Information, was developed with the goal of supporting Victorian women to take positive steps towards a more financially secure future. The Women & Money seminars were delivered at the Centre and the workshop program, Steps to Securing your Financial Future, was delivered across Victoria. Together they addressed a critical need to strengthen women’s knowledge of money management and promote confidence in financial decision making. The seminar program experienced an exceptionally high demand from women, including many enquiries from women in regional and rural Victoria. This indicates an unmet need, and an opportunity to explore further partnerships to develop and deliver Women & Money Seminars in regional and rural locations.

Testimonial from Steps to Securing your Financial Future workshop program “I have always been a good saver but I have left the managing of money to others - partner, accountant, influence of friends. A marriage breakdown forced me to face a few facts, like I now had to take control... and I didn’t know where to start! “I completed the Steps to Securing Your Financial Future Workshops late last year and through the strategies I learnt on the course, have taken on the accounts and many of the business systems I thought were sound! “I now question much more than previously and as a result have educated myself about the language of money which daunted me so much in the past. “The scariest thing which was highlighted at the workshops was that most women will not be able to support themselves in retirement. I now feel much more confident that I am on track to achieving my financial goals... first step is to work out what they are; the next to write them down! “I would endorse the workshops to women of all ages. It was in a well structured and clearly presented format which encourages confidence that we are able to take control of our lives, no matter how much or little money we have.”

Women and Money Seminars Delivery 12 Women & Money seminars were delivered Attendance 659 women attended the program, a 67% increase from 2008 Participant feedback 81% of participants rated the seminar series as either ‘excellent’ or ‘very good’. There was also a very high demand for the workshop programs with 291 women across the state registering on the waiting list for cancellations or future programs.

Women and Money Workshops Delivery 27 workshop programs were delivered in 19 rural, regional and metropolitan locations Attendance A total of 291 women participated in 27 workshops Participant feedback 89% of participants rated the workshop series as either ‘excellent’ or ‘very good’. Post workshop evaluations showed that women who attended the seminars were more confident and motivated, and were actively planning to achieve their financial goals.

In total, almost 1000 women of all ages attended Women & Money workshops and seminars during 2009-10. The increase in participation rates is evidence of the quality of the program as well as women’s increasing interest in learning more about planning for their financial future, including their retirement.

Testimonial from Women and Money seminar “When I saw the advertisement for the Women and Money seminar, I thought “this is my chance to get my finances organised and make some plans for the future”. “This has been something I thought I must do ‘one day’, and the seminars really helped me to not only make the time to do that but also equipped me with lots of useful tools. “Talking with other women about their views about money and exchanging tips and supporting each other to get organised with our money and make plans for the future has really encouraged me to think that I can be in charge of my financial future or at least not be a victim to it. “We all have choices, and I’m so glad I took the first step to attend these seminars.”

Hundreds of women enhanced their money management skills at the Women & Money seminars. Photo: QVWC

Events and Activities The Centre has hosted a vibrant program of events throughout the 2009-10 financial year that has sought to bring women together in celebration and reflection. A growing calendar of diverse events in the Centre will continue to extend our reach and ability to cater for Victorian women of all ages, cultures, interests and localities. Connecting with diverse women

Key performance indicator

Total annual increase in numbers of women participating in events, training, programs and information distribution

2008-09 actual

4200 women

2009-10

10,565 (151% increase)

Annual Target 2009-10

5% increase

To ensure these events meet the needs of women, the Centre has implemented a comprehensive evaluation strategy to track and measure the level of satisfaction of women hosting and participating in events run by the Centre. The Centre has exceeded its satisfaction benchmark of 85% ‘excellent’ or ‘very good’, with an average satisfaction rating of 89% from participants.

Flagship events of 2009-10 Open day and Shilling Wall launch In August 2009, the installation of the third Shilling Wall panel was the highlight of the Centre’s annual Open Day. Shilling Wall donors, nominees and guests were invited to a morning of “story-sharing” to celebrate the additional 135 women honoured on the Wall. The Open Day was also a day for the senses, showcasing a range of textures, sights and sounds courtesy of many talented women. A diverse market filled our foyer with handmade treasures, one-of-a-kind craft items and delicious food. The Women’s Gallery was brought to life by the vibrant artwork of Carolina Jimenez and local musician Sophia Exiner, and our new Women’s Space was transformed into a small scale cinema for the day with the help of ACMI – Digital Storytelling.

International Women’s Day International Women’s Day 2010 was celebrated at the Centre with a Women in Leadership forum. The workshop aimed to promote women’s leadership, and encouraged participants to share experiences and explore challenges facing women in leadership roles. Over 25 female leaders from diverse women’s organisations attended the workshop. The issues raised at the event will be used to develop a paper on women’s leadership issues to be circulated to workshop participants, and other stakeholders, and placed on the Centre website.

Shilling Wall The Centre’s Shilling Wall has been celebrating the contribution of women since 2008. This public tribute for all women allows everyone in the community to acknowledge the inspirational women in their lives. The Wall now features the names of over 400 women and will eventually pay tribute to over 3,000 women. Funds raised through the Shilling Wall support the Centre and its growing capacity building programs. In the 2009-10 financial year the Shilling Wall has received significant support through multiple nominations from organisations including the Victorian Multicultural Commission, the City of Melbourne, ICT for Women, the War Widows Guild, and others.

Information services In late December, the Centre embarked upon the redevelopment of its website, launching a new look site just before Christmas 2009. The new website will enable the Centre to better communicate activities and news, it also provides data through Google Analytics to enable accurate traffic monitoring and reporting. Funding from Multimedia Victoria enabled the Centre to develop a detailed business plan for a Women’s Online Network. This project will be advanced when funding is secured.

Celebrating the Long Walk women In May of this year, the Centre was proud to take part in the Long Walk celebrations by nominating five women who took part in the original Long Walk in 2004. Three of the women joined Michael Long at Shepparton to show support, but were so inspired, they ended up walking all the way to Canberra. The Centre launched a fundraising campaign to have the names of Merryn Apma, Patricia Sinclair-Atkinson, Jacqui Marion, Julie Phillips and Sharon Gibbard imprinted on the Shilling Wall and hosted an afternoon tea on the day of the Long Walk in their honour. Catherine Brown, Chair of the Trust, presented the Long Walk women with their certificates on the main stage at Federation Square, amongst the rest of the Long Walk festivities.

Dimple Arora enjoys a Queen Victoria Women’s Centre event. Photo: Kelli Morris

Our Venues A space for women to connect and share ideas Our four unique and versatile venue spaces provide women and community members with an opportunity to come together, share ideas and celebrate in the heart of Melbourne. During 2009-10, over 10,500 women participated in events, training and programs hosted at the Centre, indicating that the Centre is successfully growing into a hub for women’s activities in Victoria. In addition, 41 women’s organisations hired Centre venue spaces from July 2009 to June 2010. We have continued to provide in-kind support to numerous organisations and have partnered with others to ensure that as many women as possible have the opportunity to participate in events at the Centre. By opening the centre on Saturdays, we have further increased the number of women visiting the Centre. During 2009-10, 2,521 women attended 26 events at the Centre on weekends or evenings.

The QV Women’s Space Finding meeting space in the central business district is often impossible for small women’s organisations, many of whom have limited financial resources. This year, with the help of the Lord Mayor’s Charitable Foundation, the Centre launched the QV Women’s Space Pilot Program. The pilot funding has enabled the Centre to offer eligible small women’s groups, networks and organisations free access to two new venues within the Centre. The venues (a professional meeting/ workshop room and a mediation/ counselling room) have been used by 21 women’s groups to ‘connect’ in the heart of the city. The Centre is currently working on securing future funding and a sustainable business model for this program as part of its ongoing commitment to establishing accessible and affordable venue spaces for women. Organisations that have utilised this free space include: • Association of Relinquishing Mothers (ARMS) • Asylum Seeker Resource Centre Women’s Group • Koorie Women Mean Business

The Women’s Space Pilot “This is essential to our survival as we do not receive any funding. Women who have lost their children to adoption need a safe and caring environment as well as the security of a regular place to meet and the QV Women’s Space pilot has given us that.” By Georgina Johnson from the Association of Relinquishing Mothers (ARMS)

• Lesbian Cancer Support Group • Sri Lankan Women’s Group • Women’s Electoral Lobby • Young UNIFEM Australia By providing facilities for these smaller organisations, the QV Women’s Space pilot and funding helps to build the capacity of smaller, less well resourced women’s organisations that work with diverse groups of women and their communities.

The Women’s Gallery The QV Women’s Gallery continues to provide free access to female artists and women’s organisations exhibiting at the Centre. We estimate the in-kind value of this support to be approximately $650 per month, based on comparative rates at similar galleries.

Providing community value through affordable access to venues Through a range of venue access initiatives, the Centre provides value to the community and supports women

and women’s organisations. The Centre’s tenants receive a number of free access hours as part of their tenancy agreement. Through the Women’s Space pilot, smaller women’s organisations have free access to meeting rooms, whilst emerging artists can be given free access to exhibit their work in the Women’s Gallery. The table below provides a summary of these access initiatives and the estimated value of in-kind support discounts. In all, the Centre provided in-kind partnership support in the form of venue hire to the value of $32,201 during the 2009-10 period.

Supporting the Victorian Government’s Women’s Policy Framework The Victorian Government’s Women’s Policy Framework 2008-2011, developed by the Office of Women’s Policy (OWP), has identified the following four priorities for tackling the challenges women face: • Education, work and economic independence • Justice and safety • Representation and equity; and • Health, wellbeing and community strengthening. The increased diversity of women’s organisations utilising the Centre and the benefit they receive from venues access initiatives, has significantly contributed to the strengthening of women capacity in these four important arenas.

Group

Access provided

Not-for-profit organisations

1455 hours at reduced rates and 293 hours free access

QV Women’s Centre tenants

95 hours free access as part of tenancy agreement

Women’s Space users (small women’s organisations)

Free access to meeting space for 21 women’s organisations

Women’s Gallery (emerging artists)

Free exhibition space for 7 exhibitions

Centre Organisations Maximising access to central, affordable office space The Centre is a unique hub for the women of Victoria, housing nine independent women’s organisations which provide a range of programs and services for women, by women. BreaCan is a unique information and support service for people throughout Victoria who are affected by breast and gynaecological cancers. A service of Women’s Health Victoria, BreaCan is committed to providing a womenfocussed service that is shaped by what women say. The Resource Centre presents a safe and welcoming environment where women are encouraged to drop in and talk with staff and trained volunteers who have personally experienced breast or gynaecological cancer. CASA House (Centre Against Sexual Assault) is part of the Royal Women’s Hospital at Parkville. It is a government funded organisation which provides free and confidential services on a 24 hour basis. Services include an immediate crisis response to recent assaults; counselling, support and advocacy; support groups; professional consultations; community education and research. Domestic Violence Victoria (DV Vic) is a peak advocacy organisation committed to the rights of women and children to live free of violence. It comprises a membership of women’s family/domestic violence services operating across the state. EMILY’S List Australia is a political, financial and personal support network for progressive Labor women candidates who are committed to choice, diversity, equity, equal pay and accessible and affordable childcare. URCOT conducts a wide range of research and organisational development activities for its clients. This work includes organisational enhancement, strategic thinking and planning, environmental scanning, organisational and work analysis and design, organisational learning and capability development and consultative work processes.

Meril, a BreaCan volunteer, providing advice on support services. Photo: QVWC

The Victorian Immigrant and Refugee Women’s Coalition (VIRWC) is the peak body representing migrant and refugee women’s organisations across Victoria. It is committed to the goals of achieving cultural, social, economic, political, educational and sexual equality for all women. The VIRWC provides representation, capacity building support, and advice, for a range of organisations whose priority is the development and support of immigrant and refugee women. Vita Health brings the convenience of a complete natural medicine health service from one prominent location. Their team of friendly practitioners provide expertise in: naturopathy, herbal medicine, nutrition, osteopathy, myotherapy, massage and pregnancy massage. WIRE – Women’s Information provides free, confidential information, support and referrals to the women of Victoria. Services include: state-wide telephone service (interpreter service available); Women’s Information Centre (drop in 10.30am-5pm weekdays). All women are welcome for free computer/ internet access and training. WIRE also has a community services database and offers accredited training in women-sensitive practice. YWCA Victoria provides a range of gender specific services that address inequality for women. Programs focus on housing, mentoring and community strengthening. Community

strengthening programs are a suite of services that provide women with practical tools, skills and knowledge they can implement into their own lives and develop personal growth, resilience and confidence. Programs located at the Centre include Asista mentoring for young women, Artreach community arts program, Women at Work training and Fly Girl which addresses body image in schools. In early 2010 the YWCA, decided to consolidate their team at their head office in Carlton and moved out of the centre. The vibrant and dynamic YWCA team will be greatly missed within the Centre and we wish them all the best in their new location.

Effective management of office space Providing affordable office space to women’s organisations is an ongoing priority for the Centre. By maintaining a high occupancy level, we provide maximum access to the available space and ensure many women benefit from the Centre and its services. Total leasable space during the 200910 financial year was 1,302 square metres and on average 98.5% of this space was leased over the year. In July 2009 the Centre’s administration office relocated to a more prominent ground level position, enabling us to better meet the needs of walk-in visitors and those using our venues.

Connecting Through Art

Thought-provoking ceramic sculptures from artist Anne Riggs

The Centre’s Women’s Gallery continues to foster a culture of women’s participation, providing an exhibition space for emerging female artists and women’s organisations creatively exploring issues facing women. The gallery provides artists with the opportunity to curate, publicise and launch their own high quality exhibition in a visible, citycentral gallery space. During 2009-10, eight women’s organisations held exhibitions in the Women’s Gallery. They include: • Grampians Community Health Drought and Women’s Stories of Change

• Women’s Health West - Tapestries: Stories of Everyday Activism • WIRE – Women’s Information - Wired For Creation: Another Side of Me • Council for Single Mothers and their Children - 40th Anniversary exhibition • Victorian Multicultural Commission – Refugee Recognition Awards Several individual artists also had the opportunity to exhibit their work. In March, artist Anne Riggs’ exhibition Art in the Shadows explored themes of trauma, loss and grief. Her work focussed particularly on the pain and loss caused by sexual abuse and the vulnerabilities of the abused child.

“I was thrilled to have my artwork exhibited at the Queen Victoria Women’s Centre Gallery. It provided an opportunity to shed light into the shadowy world of childhood abuse, giving viewers and those who have been touched by abuse, ways to consider the complexities, impacts and transformations that occur as a result.” Anne Riggs

Centre Staff and Volunteers Organisation Structure

Chief Executive Officer

Programs - Financial Literacy - Capacity Building

Volunteers

Queen Victoria Women’s Centre Trust

Communications and Marketing - Events - Marketing - Fundraising

Trust Committees - Finance - Programs - Building - Marketing

Customer Service - Venues - Reception

Finance and Property - Tenancy - Finance - Property Management

Volunteers play an important role in the work of the Centre and without their help, many key outcomes would be hard to achieve. Over this financial year volunteers have participated in nearly every aspect of the Centre’s activities. This includes membership of Trust committees, working on the development of Capacity Building and Programs initiatives, helping with conduct of events, office administration, development of policies and procedures, ICT development, marketing and promotion. We would like to thank the following individuals for their voluntary support. Carolina Jimenez Catherine Heggen Dimple Arora

Centre Staff The Centre staff team is a small group of dedicated professionals who strive to ensure that the Centre is a vibrant and engaging place and space for women. The key personnel are:

Fern Smith Jeanette Wirt Jenny Ross Jess Skaftouros

Genevieve Webb

Chief Executive Officer

Alexandra White

Manager Women’s Programs

Lyn Hall

Project Officer – Women’s Financial Literacy

Lisa Fitzpatrick

Project Officer – Capacity Building

Jett Barker

Communications and Marketing

Stephanie Newton

Customer Service Officer

Maud Moses

Michelle Walsh

Accountant

Muyesser Durur

Mazeena Mahroof

Finance and Property Officer

Nabila Mahroof

Julie Lam Kate Gray Laura Hutchison Lucy Barrow Lynette Moore

Robyn Charlwood Rosalie Baylor Sam Gill Shezna Shafeer Suzannah Rowley Tiz Pittui Zane Lovitt

Queen Victoria Women’s Centre staff: Lyn Hall, Mazeena Mahroof, Kate Freeman, Genevieve Webb, Jett Barker, Lisa Fitzpatrick, Alexandra White. Absent: Stephanie Newton. Photo: Dr Kester Brown

Governance Queen Victoria Women’s Centre Trust The Trust was established under the Queen Victoria Women’s Centre Trust Act 1994 to govern the Centre, which acts as a statutory authority consistent with the meaning of ‘public body’ in section 3 of the Financial Management Act 1994. The Trust comprises up to 12 members, appointed by the Governorin-Council on the recommendation of the Minister for Women’s Affairs, to fulfil the following obligations as prescribed by the establishing Act: • Manage the Queen Victoria Women’s Centre Trust land and use it for the purposes of a facility known as the Queen Victoria Women’s Centre • Provide on the Queen Victoria Women’s Centre Trust land, services and facilities for women including health information services, rest and meeting rooms, and other services and facilities • Provide information in relation to the services and facilities provided by the Centre • Provide for the management, operation, use and promotion of the Centre • Provide for the efficient financial management of the QV Women’s Centre Trust land and Centre • Seek funding for the Centre • Undertake any other functions that are conferred on the QV Women’s Centre Trust by the Act. The Trust is a not-for-profit organisation with charitable status. Members of the Trust meet on a monthly basis to fulfil the Centre’s strategic directions, policies and philosophy. The Trust members are:

Queen Victoria Women’s Centre Trust members: Gaye Hamilton, Josie Rizza, Vivienne Nguyen, Maree Davidson, Jean Ker Walsh, Michelle Beveridge, Tamara Brezzi, Kay Setches, Catherine Brown (Chair), Janet Wood. Absent: Laurie Bebbington. Photo: Dr Kester Brown

Catherine Brown Chair Queen Victoria Women’s Centre Trust Catherine has served as Chair of the Trust since 2007. As Chair, she is an active member of the Trust’s Finance, Audit and Governance Committee and attends other Trust Committee meetings as required. Catherine is a lawyer and consultant with a special interest in board and not for profit organisational development. Catherine worked in legal and managerial roles in the not-for-profit sector for eleven years, including three years as CEO of the Brain Foundation, before establishing her own consulting firm and legal practice in 1999. Catherine has consulted to many leading philanthropic and not-forprofit organisations, including The Myer Foundation, the Ian Potter Foundation, ANZ Trustees, the R.E. Ross Trust, United Nations University, Principals Australia, Warddeken Land Management Limited and many others. She was appointed Chair of The Greater Metropolitan Cemeteries Trust in March 2010. Catherine was Deputy Chair of the Royal Victorian Eye and Ear Hospital for nine years until June 2009 and is a former Chair of ACROD Victoria (now National Disability Services). She is also a Director of Australian Community Philanthropy.

Laurie Bebbington Chair, Programs Committee Laurie is a member of a number of public sector boards and panels, including the Council of the Victorian Institute of Forensic Mental Health. She was the inaugural Commissioner for Law Enforcement Data Security and before that held executive positions in the Departments of Human Services, Premier and Cabinet, and Labour, with key achievements as the CEO of Lakeside Psychiatric Hospital, Ballarat and reforming the state-wide drug treatment services system. Prior to her career in the public service, Laurie worked in the community services sector and for the Australian Social Welfare Union (now ASU). Previous Board experience includes Chairwoman of Uniting Care Moreland Hall. Laurie began her career in national women’s affairs advocacy during the UN International Women’s Year and has maintained a strong commitment to women’s issues. She is now experimenting with writing fiction.

Michelle Beveridge Member, Building Committee Michelle is General Manager – Operations for Open Universities Australia. She has held Chief Information Officer positions in both the education and finance sectors and had a long career in various roles with Australia Post. She acts as Chair of the Victorian ICT for Women Network and as Treasurer of the Australian Computer Society Victoria. Michelle holds an MBA qualification from the Australian School of Business and is a Certified Practising Accountant. Tamara Brezzi Chair, Building Committee Tamara is a lawyer and town planner who practises in all aspects of town planning law including major project developments, commercial and residential planning projects and local government work. She regularly appears in planning hearings at the Victorian Civil and Administrative Tribunal and at Planning Panels Victoria. Tamara takes a practical approach to problems and she is passionate about her chosen field of expertise. Tamara is a board member of the International Women’s Development Agency and chairs the IWDA’s governance committee; she is the Vice President of the Victorian Planning and Environmental Law Association and is a committee member of the Housing Industry Association’s Planning Committee.

Maree Davidson Chair, Marketing and Fundraising Committee

Jean Ker Walsh Member, Marketing and Fundraising Committee

Maree runs a social change, communications and strategic planning consultancy. She has a background in education, community development, health promotion and marketing. Maree is on the board of the Melbourne Writers Festival, is an executive member of the National Centre Against Bullying (NCAB), a member of the Public Transport Ombudsman board, a member of the Centre for Multicultural Youth board and is part of the Advisory Committee for the Fellowship for Indigenous Leadership.

Jean is a strategic communications and issues management specialist. She has retired from fulltime work and currently works under contract in the transport and health sectors. Her professional experience is as a broadcast journalist, public sector communications manager and corporate relations executive. In addition to her Trust role, Jean is a director and chair of the board of Hanover Welfare Services, a not for profit agency working with people who are homeless or at risk of homelessness. Previous directorships include Australian Volunteers International and Footscray Community Arts Centre. Jean holds a BA (Journalism) and a MLitt (Cultural Studies).

Gaye Hamilton Member, Finance, Audit and Governance Committee Gaye has a background in education, environmental and cultural sectors. She was Assistant Director Melbourne Zoo, and Director Werribee Open Range Zoo, with Zoos Victoria before being appointed Director, Scienceworks and Director, Museum Operations, with Museum Victoria. Now retired from fulltime work, Gaye undertakes a range of part-time work and sits on several not-forprofit boards, including the Western Bulldogs Football Club, the Seaworks Foundation, the State Sport Centres Trust, People and Parks Foundation and Zoos Victoria.

Trust Attendance Trust Member

Eligible to attend

Meetings attended

Brown

Catherine (Chair)

Bebbington

Laurie

Beveridge

Michelle

Brezzi

Tamara

Davidson

Maree

Hamilton

Gaye

Ker Walsh

Jean

Nguyen

Vivienne

Rizza

Josie

Setches

Kay

Wood

Janet

Vivienne Nguyen Member, Programs Committee Vivienne has strong links with Victoria’s Vietnamese community and has demonstrated strong advocacy skills to support the strengthening of ethnic communities generally. She currently holds the position of Group Head of Diversity at ANZ, responsible for the diversity strategy at a global level. Previously she held a number of positions at ANZ including Head of Risk for Margin Lending and Risk Governance. Prior to joining ANZ she was the National Sales and Marketing Manager at AustChoice Financial Services Limted, and holds a Master of Applied Finance at Melbourne University. Viv is also a Director of Western Health, an Executive Member of the Vietnamese Community in Australia/Vic Chapter and a former commissioner of the Victorian Multicultural Commission.

Josie Rizza Chair, Finance, Audit and Governance Committee Josie is a chartered accountant and has extensive experience in accounting and strategic financial management. This includes work with Arthur Andersen as a specialist in corporate and international taxation, with Clayton Utz providing advice to the Royal Commission on the collapse of the Tricontinental Bank and with Rio Tinto as a taxation specialist in international corporate tax planning. In addition, Josie has a strong background in corporate governance. Josie has held directorship and/or financial governance roles with the Austin and the Royal Eye and Ear hospitals, Tweddle Child and Family Health Service and the Audit Committee of the Department of Treasury and Finance. Josie also has experience in the notfor-profit sector through her work with Melbourne Cares and the Committee for Melbourne. Kay Setches Member, Marketing and Fundraising Committee Kay was appointed to the Trust in mid2005. She was born in Collingwood, where she attended state schools and worked in the retail sector as a worker and manager. She was the coordinator of a women’s refuge prior to being elected to the Victorian Parliament, where she served for over 10 years. As the State MP for Ringwood, Kay headed the Why Women’s Health? consultation, which helped establish a network of women health services in Victoria. Kay was a cabinet minister from 1988 to 1992, has served on a number of boards and was the first woman elected to the Victorian Women’s Trust. Kay has worked to get more women elected to Parliament. Janet Wood Member, Programs Committee Janet grew up in Ballarat, spent many years outside Victoria and is now a resident of Gisborne. She has been a teacher, an executive director and a member of Commonwealth administrative tribunals. Janet recently completed six years as Chairperson

Trust members Josie Rizza, Catherine Brown (Chair) and Gaye Hamilton. Photo: Dr Kester Brown

of the Ministerial Advisory Council of Senior Victorians. She has recently retired as the Chairperson of Uniting Aged Care (Victoria and Tasmania), is the President of COTA (Victoria) and is a Chair or member of other health/ aged related committees.

Trust Strategic Planning The Trust plays a key role in setting the Centre’s strategic direction, strengthening relationships with key stakeholders including the Victorian Government, setting policies, and ensuring that other governance responsibilities are met. The Trust periodically reviews its Strategic Plan including the Vision, Values and Strategic Actions that guide the development and management of the Centre. Heather Wellington was an inspiring facilitator for this years strategic planning workshop.

Trust committees Members of the Trust also meet regularly as committees to assist the Trust to meet its governance responsibilities and to oversee the implementation of the Trust’s Strategic Plan. There are currently four committees with responsibilities to monitor the implementation of relevant areas of the business plan, develop policies for approval by the Trust and provide expert advice to the Trust:

• Marketing and Fundraising Committee (replaced by the Strategic Engagement Committee from June 2010) • Programs Committee The role of each Committee is set out in its Terms of Reference. The Committees provide regular reports to the Trust meetings, including recommendations to inform strategic decisions. Each committee includes at least two Trust members and may invite external members of the public with suitable expertise to contribute. The type, terms of reference and composition of Trust Committees were reviewed in April 2010. External members of Committees this year were: Samantha Gill Finance, Audit and Governance Committee Kate Gray, Catherine Heggen Building Committee Robyn Charlwood Programs Committee Tiz Pittui Marketing and Fundraising

• Finance, Audit and Governance Committee • Building Committee

Compliance Independent Audit The independent audit is undertaken by the Victorian Auditor General’s Office. The audit report is initially presented to the Finance, Audit and Governance Committee and then to the Trust.

Community Inclusiveness A broad range of strategies are taken to promote the inclusiveness of Centre activities. The Trust’s primary role is to provide venues, information and support to women and women’s organisations. It also ensures that activities, services and programs conducted or supported by the Trust are welcoming to those from diverse cultures, young people and Indigenous communities, with a number of activities and services designed to address the specific needs of disadvantaged and other sectors of the community.

Diversity A key value of the Trust is respect, defined as being mindful of the diversity of the needs, aspirations and beliefs of those with whom we engage. In line with the Government’s emphasis on fostering inclusion and the requirements of the Multicultural Victoria Act 2004, the Centre’s programs, policies and services reflect this commitment in working to provide a vibrant women’s space for women and women’s organisations to gather, exchange ideas, take action and achieve their goals.

Merit and Equity The Trust is committed to ensuring that all decisions in the organisation are based on merit, that equal opportunity is provided in employment and that staff are provided with processes to review unfair or unreasonable treatment. Staff are expected to provide responsive service that meets the needs of women, women’s organisations and other members of the public, act impartially, display integrity, avoid real or apparent conflicts of interest, and show accountability for their actions.

Employment and conduct principles The Trust is committed to applying merit and equity principles when appointing staff. The selection processes ensure that applications are assessed and evaluated fairly and equitably on the basis of the key selection criteria and other accountabilities without discrimination.

Occupational Health and Safety The health and wellbeing of staff and the safety of building users is a standing agenda item for the Centre’s regular staff meetings, as well as at the regular tenant meetings. Incidents, hazards and potential dangers are tracked and investigated and actioned to address problems identified. Improvements to the building and staff amenities were continued this year to address risks including those associated with entry and egress of the building, emergency response procedures, manual handling and the office environment. Financial support from the Office of Women’s Policy has helped the Centre to undertake some critical safety improvements this year. A risk register is maintained and reviewed by the Trust on a six monthly basis.

Building Act 1993 The Trust takes an approach of continuous improvement to ensuring it is compliant with the building and maintenance provision of the Building Act 1993 including the maintenance of air conditioning systems and lifts, building safety and compliance with the Building Code of Australia as it applies to heritage buildings.

Environmental sustainability initiatives The Trust is strongly committed to reducing the Centre’s carbon footprint. The nature of the Centre building does pose a number of challenges in relation to energy use. Having introduced energy-saving globes and water saving devices, the Trust is now

actively exploring further sustainability initiatives that will improve the overall energy efficiency of the building. The Trust continues to use its website as its primary mode of publication, and newsletters are distributed electronically, however some publications such as the Annual Report and workshop materials are printed. All paper used is 75-100% recycled content. In 2010-11 the Trust will establish improved monitoring and reporting on water and energy usage and waste production in the Centre.

Privacy Act The Trust received no request for information under the Freedom of Information Act 1982 in this financial year.

Whistleblowers Act of 2001 The Whistleblowers Protection Act of 2001 encourages and assists people in making disclosures of improper conduct by public officers and public bodies. The Act provides protection to people who make disclosures in accordance with the Act and establishes a system for the matters disclosures in accordance with the Act and establishes a system for the matters disclosed to be investigated and rectifying action to be taken. The Trust is committed to ensuring transparency and accountability in its administrative and management practices. It supports the making of disclosures that reveal corrupt conduct, conduct that involves a substantial mismanagement of public resources, or conduct involving a substantial risk to public health and safety or the environment. The Trust will take all reasonable steps to protect people who make such disclosures from any detrimental action in reprisal for making the disclosure. It will also afford natural justice to the person who is the subject of the disclosure.

Reporting Procedures Disclosure of improper conduct or detrimental action by the Trust or

its employees may be made to the Protected Disclosure Coordinator or the Ombudsman Victoria. The Protected Disclosure Coordinator Alex White, 210 Lonsdale Street Melbourne Vic 3000 Tel: (03) 98668 8102 Email: women.capacity@qvwc.org.au The Ombudsman Victoria Mr George Brouwer Level 9, 459 Collins Street Melbourne Vic 3000 Tel: (03) 9613 6222 Email: ombudvic@ombudsman.vic.gov.au Further Information: Written guidelines outlining the system for reporting disclosures of improper conduct or detrimental action by the Trust or its employees are available for public perusal.

Freedom of Information The Freedom of Information Act 1982(FOI) allows the public a right of access to documents held by the Centre, including strategic and administrative documentation. An application fee of $22.70 applies at the time of this report’s publication. A decision to release information under the Act is made by an Authorised Officer. The Trust has determined that its Authorised Officer is Genevieve Webb who can be contacted on 8668 8100 or via manager@qvwc.org.au.

satisfactorily control risk exposures. The Finance, Audit and Governance committee verifies this assurance that the risk profile of the Queen Victoria women’s Centre has been critically reviewed within the last 12 months.

Catherine Brown Chairperson Queen Victoria Women’s Centre Trust 25 August 2010

Implementation of the Victorian Industry Participation Policy In October 2003, the Victorian Parliament passed the Victorian Industry Participation Policy Act 2003 which requires public bodies and departments to report on the implementation of the Victorian Industry Participation Policy (VIPP). Departments and public bodies are required to apply VIPP in all tenders over $3 million in metropolitan Melbourne and $1 million in regional Victoria. The Trust entered into zero contracts of this kind.

For the 12 months ending 30 June 2009, the Trust received no requests for information under the FOI. No requests went to internal review or are in process with VCAT.

Attestation on Compliance with Australian/New Zealand Risk Management Standard I, Catherine Brown, certify that the Queen Victoria Women’s Centre Trust has risk management processes in place consistent with the Australian/ New Zealand Risk Management standard and an internal control system is in place that enables the executive to understand, manage and

Contracts below $100,000 (Disclosure Index) 2009-10 Provision of ICT system support - ICT Matters Development of ICT management systems and customisation of software to support program and service delivery- ICT Matters

$26,705 $5,634

Provision of accounting services – Paul Read

$17,560

Shivam Technology

$11,989

Customisation of customer relations software – Stephen Judd

National Competition Policy Competitive neutrality seeks to enable fair competition between government and private sector businesses. Any advantages or disadvantages that government businesses may experience, simply as a result of government ownership, should be neutralised. The Centre continues to implement and apply this principle in business undertakings.

Additional Trust Information Available on Request In compliance with the requirements of the Standing Directions of the Minister for Finance, details in respect of the items listed below have been retained by the Trust and are available to the relevant Ministers, Members of Parliament and the public on request (subject to the freedom of information requirement): • A statement that declarations of pecuniary interests have been duly completed by all relevant officers of the QV Women’s Centre Trust; • Details of shares held by senior officers as nominee or held beneficially in a statutory authority or subsidiary; • Details of publications produced by the QV Women’s Centre Trust about the activities of the Trust and where they can be obtained;

• Details of any major external reviews carried out in respect of the operation of the QV Women’s Centre Trust for its services, including services that are administered; • Details of any major external reviews carried out in respect of the operation of the QV Women’s Centre Trust; • Details of any other research and development activities undertaken by the QV Women’s Centre Trust that are not otherwise covered either in the Report of Operations or in a document which contains the financial report and Report of Operations; • Details of overseas travel undertaken including a summary of the objectives and outcomes of each visit; • Details of major promotional, public relations and marketing activities undertaken by the QV Women’s Centre Trust to develop community awareness of the services provided by the QV Women’s Centre Trust; • Details of assessment and measures undertaken to improve the occupational health and safety of employees, not otherwise details in the Report of Operations; • A general statement on industrial relations within the Centre, the purposes of each committee and the extent to which the purposes have been achieved.

The information is available on written request from: Genevieve Webb Chief Executive Office Phone: 03 8668 8103 e-mail: manager@qvwc.org.au

Government Compliance In accordance with the Financial Management Act 1994, I am pleased to present the Report of Operations for the Queen Victoria Women’s Centre for the year ending 30 June 2009. Catherine Brown Chair, Queen Victoria Women’s Centre Trust July 2010

Financial Statements Queen Victoria Women’s Centre Trust ABN: 61 006 499 231

Annual Financial Report for the Year ended 30 June 2010

Contents • Accountable Officer’s and Chief Executive Officer’s Declaration • Auditor-General’s Report • Comprehensive Operating Statement • Balance Sheet • Statement of Changes in Equity • Cash Flow Statement • Notes to the Annual Financial Report This financial report covers the Queen Victoria Women’s Centre Trust as a single entity. The Queen Victoria Women’s Centre Trust was established under the Queen Victoria Women’s Centre Act 1994. Its principal address is: Queen Victoria Women’s Centre Trust 210 Lonsdale Street Melbourne VIC 3000 Tel: 03 8668 8100 Email: admin@qvwc.org.au

Accountable Officer’s and Chief Executive Officer’s Declaration We certify that the attached financial statements for the Queen Victoria Women’s Centre Trust have been prepared in accordance with Standing Direction 4.2 of the Financial Management Act 1994, applicable Financial Reporting Directions and Australian Accounting Standards, Australian Accounting Interpretation and other mandatory professional reporting requirements. We further state that, in our opinion, the information set out in the Comprehensive Operating Statement, Balance Sheet, Statement of Changes in Equity, Cash Flow Statement and notes to and forming part of the financial statements, presents fairly the financial transactions during the year ended 30 June 2010 and the financial position of the Trust as at 30 June 2010. We are not aware of any circumstance that would render any particulars included in the financial report to be misleading or inaccurate. We authorise the attached financial report for issue on this date.

Catherine Brown Chairperson Queen Victoria Women’s Centre Trust Ground floor, 210 Lonsdale Street Melbourne 3000 25 August 2010

Genevieve Webb Chief Executive Officer Queen Victoria Women’s Centre Ground floor, 210 Lonsdale Street Melbourne 3000 25 August 2010

Comprehensive Operating Statement for the financial year ended 30 June 2010 Note

2010 $

2009 $

Income from Government

504,237

399,993

Other income

532,688

536,952

1,036,925

936,945

Income from transactions

Total income from transactions Expenses from transactions Employee benefits

(587,766)

(515,050)

Depreciation

(224,310)

(234,089)

Supplies and services

(359,456)

(398,415)

(1,171,532)

(1,147,554)

Net result from transactions

(134,607)

(210,609)

Other comprehensive income

Other non-owner changes in equity

(134,607)

(210,609)

Note

2010 $

2009 $

Cash and cash equivalents

522,857

486,505

Trade and other receivables

56,124

49,503

8,236

587,218

536,009

Total expenses from transactions

Comprehensive Result

Balance Sheet as at 30 June 2010

Financial assets

Prepayments Total financial assets Non-financial assets Land and buildings

17,742,335

17,877,116

Plant, equipment and furniture

126,667

176,733

Total non-financial assets

17,869,002

18,053,849

Total assets

18,456,218

18,589,858

112,248

84,419

21,586

20,159

372

28,483

17,919

18,097

152,125

151,158

18,304,093

18,438,700

Liabilities Trade and other payables

Trust funds and deposits Unearned income Provision for employee entitlements

Total liabilities Net assets Equity Contributed equity

4,200,000

Reserves

16,376,006

16,286,303

Accumulated deficit

(2,271,913)

(2,047,603)

18,304,093

18,438,700

Total equity

Statement of Changes in Equity for the financial year ended 30 June 2010

Note

Carried Forward Donations Monies Reserve

General Reserve

Contributed Capital

Total

Accumulated Deficit

Asset Revaluation Reserve

Carried Forward Grant Monies Reserve

2010 $

Balance at beginning of the financial year

18,438,700

(2,047,603)

16,191,962

69,341

25,000

4,200,000

Net amount transferred to/(from) reserves

89,703

21,426

68,277

Net asset revaluation increment/ (decrement)

Â -

89,703

21,426

68,277

Net income recognised directly in equity Comprehensive result for the year

(134,607)

Net transfer to reserves

(89,703)

(134,607)

(224,310)

21,426

68,277

Total recognised income and expense Capital contributed during the year

Balance at end of financial year

18,304,093

(2,271,913)

16,191,962

90,767

93,277

4,200,000

2009 $

Balance at beginning of the financial year

18,649,311

(1,865,237)

16,191,962

51,086

71,500

4,200,000

Net amount transferred to reserves

(28,245)

(51,086)

(2,159)

25,000

Net asset revaluation increment/ (decrement)

(28,245)

(51,086)

(2,159)

25,000

Net income recognised directly in equity Comprehensive result for the year

(210,611)

Net transfer to reserves

28,245

(210,611)

(182,366)

(51,086)

(2,159)

25,000

Total recognised income and expense Capital contributed during the year

Balance at end of financial year

18,438,700

(2,047,603)

16,191,962

69,341

25,000

4,200,000

Cash Flow Statements for the financial year ended 30 June 2010 Note

2010 $

2009 $

504,237

399,992

Cash flows from operating activities Receipts from Government Receipts in the course of operations

502,316

536,703

(941,277)

(868,483)

10,540

17,108

75,816

85,320

Payments for property, plant and equipment

(39,464)

(4,040)

Net cash inflow/(outflow) from investing activities

(39,464)

(4,040)

Net increase/(decrease) in cash held

(36,352)

81,280

Cash at the beginning of the financial year

486,505

405,225

522,857

486,505

Payments to suppliers and employees Interest received Net cash inflow/(outflow) from operating activities

Cash flows from investing activities

Cash flows from financing activities Receipts from Government

Cash at the end of the financial year

Queen Victoria Womenâ&#x20AC;&#x2122;s Centre Trust Notes to the annual financial report for the year ended 30 June 2010 Note 1 Summary of accounting policies Statement of compliance These financial statements are a general purpose financial report that consists of a Comprehensive Operating Statement, Balance Sheet, Statement of Changes in Equity, Cash Flow Statement, and notes accompanying these financial statements. The general purpose financial report complies with Australian Accounting Standards. Basis of Accounting This financial report has been prepared on the accrual and going concern basis under the convention of historical cost accounting, with the exception referred to in note 1(f). (a) Rounding of amounts Figures in the financial statements may not equal due to rounding. (b) Cash and Cash Equivalents Cash and Cash Equivalents comprise short-term deposits that are readily convertible to cash on hand and are subject to an insignificant risk of changes in value, net of outstanding cheques yet to be presented by the Trustâ&#x20AC;&#x2122;s suppliers and creditors. (c) Revenue recognition Revenues are recognised at fair value of the consideration received net of the amount of goods and services tax (GST). Grant and Sponsorship Revenue Grants and sponsorships are recognised as revenue when invoices are raised. Rental income Rental income from operating leases is recognised on a straight line basis over the term of the lease, except where an alternative basis is more representative of the pattern of service rendered through the provision of the leased asset. Donations in kind During the year the Queen Victoria Womenâ&#x20AC;&#x2122;s Centre Trust was the grateful recipient of pro bono support from individuals and companies. (d) Goods and services tax Revenues, expenses and assets are recognised net of GST except where the amount of GST incurred is not recoverable, in which case it is recognised as part of the cost of acquisition of an asset or part of an item of expense. The net amount of GST recoverable from, or payable to, the Australian Taxation Office (ATO) is included as part of receivables or payables in the Balance Sheet. 24

Cash flows are included in the cash flow statement on a gross basis. The GST component of cash flows arising from investing and financing activities which is recoverable from, or payable to, the taxation authority is classified as operating cash flows. (e) Receivables All debtors are recognised at the amounts receivable as they are due for settlement in no more than 30 days from the date of recognition. Collectability of debts is reviewed on an ongoing basis. Debts that are known to be uncollectible are written off. A provision for doubtful debts is raised when some doubt as to collection exists. (f) Non-financial assets Subsequent to the initial recognition as assets, non-financial physical assets, other than plant and equipment, are measured at fair value. Plant and equipment are measured at cost. Revaluations are made with sufficient regularity to ensure that the carrying amount of each asset does not differ materially from its fair value at the reporting date. Revaluations are assessed annually and supplemented by independent assessments, at least every five years. Revaluations are conducted in accordance with the Victorian Government Policy. Revaluation of Non-Current Physical Assets (FRD 103D). Revaluation increments are credited directly to the asset revaluation reserve, except that, to the extent that an increment reverses a revaluation decrement in respect of that class of asset previously recognised as an expense in the net result, the increment is recognised immediately as revenue in the net result. Revaluation decrements are recognised immediately as expenses in the net result, except that, to the extent that a credit balance exists in the asset revaluation reserve in respect of the same class of assets, they are debited directly to the asset revaluation reserve. Revaluation increments and decrements are offset against one another within a class of non-financial assets. (g) Depreciation of property, plant and equipment Depreciation is calculated on a straight line basis to write off the net cost of each item of property (excluding land) over its expected useful life to the Trust. Estimates of the remaining useful lives for all assets are reviewed at least annually. Effective from 1 July 2007 the useful life of the building was changed from 40 years to 100 years.

The Shilling Wall monument has a remaining life of 40 years effective 1 July 2008. The useful lives for the financial years ending 30 June 2010 and 30 June 2009 are as follows:

2010

2009

Buildings

100 yrs

Plant and equipment

3-15 yrs

Shilling Wall Monument

40 yrs

Building improvements

10 yrs

Major spares purchased specifically for particular plant are capitalised and depreciated on the same basis as the plant to which they relate. (h) Trade and other creditors These amounts represent liabilities for goods and services provided to the Trust prior to the end of the financial year and which are unpaid. The amounts are unsecured and are usually paid within 30 days of recognition. (i) General Reserve The Trust created a general reserve in 2009 with an initial allocation of $25,000. The general reserve has been created to provide for expenditures that cannot be met from normal income sources. (j) Employee benefits (i) Wages, salaries and annual leave Liabilities for wages and salaries, including annual leave expected to be settled within 12 months of the reporting date are recognised as current liabilities in Note 15 and measured at the rates paid or payable. (ii) Superannuation The amount charged to the Comprehensive Operating Statement in respect of superannuation represents the contributions made by the Trust to superannuation funds. (k) Contributed capital Consistent with Interpretation 1038 Contributions by Owners Made to Wholly-Owned Public Sector Entities appropriations for additions to net assets have been designated as contributed capital. Other transfers that are in the nature of contributions or distributions have also been designated as contributed capital. (l) Income tax The income of the Trust is exempt from income tax under Subsection 50-25 of the Income Tax Assessment Act 1997 (as amended).

Notes to the annual financial report for the year ended 30 June 2010 (continued) 2010 $

2009 $

Note 2 Income from transactions Income from Government Project revenue

149,737

84,993

Grant revenue from Office of Womenâ&#x20AC;&#x2122;s Policy

354,500

315,000

Total income from Government

504,237

399,993

363,449

349,264

82,420

53,289

Other revenue Rental from leased office space Rental from room hire Other income Other grants

37,003

Council grants

10,000

Donations

25,954

40,416

3,322

76,874

10,540

17,108

532,688

536,952

1,036,925

936,945

457,271

366,047

Superannuation and workcover expenses

43,230

35,519

Contractors and outplacement fees

47,050

77,493

Sitting fees

36,018

26,168

3,427

4,197

6,396

587,766

515,050

143,287

143,286

Shilling Building improvements

3,391

Shilling Wall Monument and Garden

4,101

73,532

83,310

224,310

234,089

59,107

39,614

122,799

213,071

16,203

13,088

161,347

134,523

Sundry income Interest Total other income Total income from transactions Note 3 Employee benefits Salaries and wages

Directors/Volunteers insurance Staff training & recruitment Total employee benefits Note 4 Depreciation Buildings

Plant and equipment Total depreciation Note 5 Supplies and services Office costs Programs, Events & Marketing Professional services Building and maintenance

(1,881)

359,456

398,416

Cash and cash equivalents

522,857

486,505

Total cash and cash equivalents

522,857

486,505

Doubtful debts Total supplies and services expenses Note 6 Cash and cash equivalents

Notes to the annual financial report for the year ended 30 June 2010 (continued) 2010 $

2009 $

Trade debtors

37,651

44,503

Other Debtors

5,000

13,473

Less: Provision for doubtful debts

Total trade and other receivables

56,124

49,503

Note 7 Trade and other receivables

GST Recoverable

Note 8 Land and Buildings Land At management valuation 30 June 2008

3,875,000

Total land

3,875,000

13,631,000

69,770

Add: Shilling Building Improvements

335,772

Add: Shilling Wall Garden

167,297

Buildings At independent valuation as at 30 June 2007 Add: Improvements to building

Add Additions during the year

15,267

(444,075)

(295,706)

13,775,030

13,908,132

Add: Shilling Wall Monument

96,394

Add Additions during the year

730

(4,820)

(2,410)

92,304

93,984

17,742,335

17,877,116

Less: Accumulated depreciation Shilling Wall Monument

Less: Accumulated depreciation Total land and buildings

An independent valuation of the buildings was performed by UrbisJHD for the period ending 30 June 2007. UrbisJHD were instructed by the Valuer-General of Victoria on behalf of the Department for Victorian Communities to undertake the valuation. The valuers are certified practising valuers and members of the Victorian Property Institute. Note 9 Plant, equipment and furniture Office equipment and furniture at cost at beginning of year

463,704

459,664

23,467

4,040

(360,504)

(286,972)

126,667

176,733

Trade creditors

25,451

38,844

Accrued expenses

49,762

17,190

Provision for Audit

6,600

5,500

Net GST payable

14,730

2,513

PAYG withholding

15,101

9,342

Accrued salaries

10,518

513

112,248

84,419

Add Additions during the year Less Disposals Less: Accumulated depreciation Total plant, equipment and furniture Note 10 Payables

Superannuation liability for employees

Accrued fringe benefits tax liabilities Total payables 26

Notes to the annual financial report for the year ended 30 June 2010 (continued) 2010 $

2009 $

16,191,962

Increment/(decrement) - land

Increment/(decrement) - buildings

16,191,962

Carried forward grant monies reserve at beginning of financial year

51,086

Transfer (to)/from accumulated surplus/deficit

(51,086)

Carried forward grant monies reserve at end of financial year

Carried forward donation monies reserve at beginning of financial year

69,341

71,500

Transfer (to)/from accumulated surplus/deficit

21,426

(2,159)

Carried forward donation monies reserve at end of financial year

90,767

69,341

General Reserve at beginning of financial year

25,000

Transfer (to)/from accumulated surplus/deficit

68,277

25,000

Note 11 Equity and movements in equity (a) Asset revaluation reserve Asset revaluation reserve at beginning of financial year

Asset revaluation reserve at end of financial year (b) Carried forward grant monies reserve

(d) General Reserve

General Reserve at end of financial year Total reserves

93,277

25,000

16,376,006

16,286,303

4,200,000

(2,047,603)

(1,865,237)

(134,607)

(210,611)

(89,703)

28,245

(2,271,913)

(2,047,603)

(d) Contributed equity Contributed equity at beginning of financial year Increase during the period Contributed equity at end of financial year (e) Accumulated surplus (deficit) Accumulated surplus/(deficit) at beginning of financial year Comprehensive result for the period Tranfer to/from Reserves Accumulated surplus/(deficit) at end of financial year (f) Nature and purpose of reserves Asset revaluation reserve The asset revaluation reserve is used to record increments on the revaluation of land and buildings, as described in accounting policy note 1(f). Carried forward grant and donation monies reserves Grants and donations are reported in the Comprehensive Operating Statement in the period in which they are received, and to the extent that monies are not spent, carried forward grant and donation monies reserves are used to record grant and donation monies to be matched for management purposes against expenditure in future periods. General Reserve The general reserve has been created to provide for expenditures that cannot be met from normal income sources. Note 12 Financial instruments (a) C redit risk exposure The credit risk on financial assets of the Trust which have been recognised in the Balance Sheet is generally the carrying amount, net of any provisions for doubtful debts. (b) Interest risk exposure The Trustâ&#x20AC;&#x2122;s exposure to interest rate risk and the effective weighted average interest rate by maturity periods is set out in the following table. Exposures arise predominantly from assets and liabilities bearing variable interest rates as the Trust intends to hold fixed rate assets and liabilities to maturity.

Notes to the annual financial report for the year ended 30 June 2010 (continued) Fixed Rate

Non-interest bearing

2010 $’000

2009 $’000

2010 $’000

Total

2009 $’000

2010 $’000

2009 $’000

Financial assets Cash and Deposits

523

487

523

487

Receivables

Provision for doubtful debts

523

487

561

532

3.9%

5.4% Total

Total

Weighted average effective interest rate

Fixed Rate

Non-interest bearing

2010 $’000

2009 $’000

2010 $’000

2009 $’000

2010 $’000

2009 $’000

112

449

459

Financial liabilities Trade Creditors Net financial assets (liabilities)

Sensitivity Analysis (market risk disclosure) Queen Victoria Women’s Centre Trust market exposure arises primarily through interest rate risk, and it does not have, or intend to have, exposure to foreign currency risk or other price risk. Interest rate risk may only arise through financial asset holdings held at variable interest rates. Queen Victoria Women’s Centre Trust considers its financial liabilities to be its payables and other liabilities, and does not currently have any interest bearing liabilities in its balance sheet. These are not subject to market risk. Taking into account past performance, future expectations, economic forecast and management’s knowledge and experience of the financial markets, the Queen Victoria Women’s Centre Trust believes the following movements are reasonably possible over 12 months, assuming a parallel shift of one percent (100 basis points) in market interest rates from year end. The Queen Victoria Women’s Centre Trust exposure to interest rate risk is set out in the following table: Interest Rate Risk Carrying Amount

-1% Net result

-1% Equity

+1% Equity

$’000

+1% Net result $’000

$’000

523

(6)

$’000

2010 Cash and Deposits Receivable Total (decrease) increase

589

(6)

487

(5)

532

(5)

2009 Cash and Deposits Receivable Total (decrease)increase

(c) Fair value of financial assets and liabilities The fair value of cash and cash equivalents and non-interest bearing monetary financial assets and financial liabilities of the Trust approximates their carrying amounts.

Notes to the annual financial report for the year ended 30 June 2010 (continued) 2010 $

2009 $

Current (not yet overdue)

38,618

38,543

Past due by up to 30 days

17,425

4,810

606

131

9,113

1,019

65,762

44,503

Balance at the beginning of the year

1,881

Add: new provisions recognised during the year

Less: Provision no longer required

Less: Amounts already provided for and written off as uncollectable

Balance at end of year

(d) Ageing of trade & other receivables The ageing of Trade & Other Receivables at reporting date was:

Past due between 31 and 180 days Past due between 181 and 365 days Total trade & other receivables (e) Movement in provision for doubtful debts

(1,881)

Note 13 Ministers and accountable officers The person who held position of Minister and Accountable Officer in the Queen Victoria Women’s Centre Trust were as follows

Minister for Women’s Affairs:

The Hon Maxine Morand MP

July 2009 – June 2010

Amounts relating to Ministers are reported in the financial statements of the Department of Premier and Cabinet

Chairperson

Catherine Brown

July 2009 – June 2010

Members

Laurie Bebbington*

July 2009 – June 2010

Michelle Beveridge

July 2009 – June 2010

Tamara Brezzi

July 2009 – June 2010

Maree Davidson

July 2009 – June 2010

Gaye Hamilton

July 2009 – June 2010

Jean Ker Walsh

July 2009 – June 2010

Vivienne Nguyen

July 2009 – June 2010

Josie Rizza

July 2009 – June 2010

Kay Setches

July 2009 – June 2010

Janet Wood

July 2009 – June 2010

*Resigned as a Trust member 22 July 2010

General Manager

Margaret Burdeu

July 2009 – January 2010

Chief Executive Officer

Genevieve Webb

February 2010 – June 2010

Notes to the annual financial report for the year ended 30 June 2010 (continued) Remuneration for the year ended 30 June 2010 Remuneration received or receivable by Responsible Persons in connection with the management of the Trust during the reporting period was in the ranges: 2010 No.

2009 No.

$0 - $9,999 $10,000 – $19,999 $20,000 – $29,999 $30,000 - $39,999 $40,000 - $49,999 $50,000 - $59,999

$60,000 - $69,999

$70,000 - $79,999 $80,000 - $89,999 $90,000 - $99,999 $100,000 - $109,999 $110,000 - $119,999

Number of persons Total remuneration

$158,480

$146,644

Other transactions Other related transactions and loans requiring disclosure under the Directions of the Minister for Finance have been considered and there are no matters to report.

2010 $

2009 $

12,000

17,519

17,772

Note 14 Remuneration of auditors Audit fees paid or payable to the Victorian Auditor-General’s Office for audit of the Trust’s financial report Note 15 Employee benefits Provision for employee benefits Current Non Current Aggregate employee benefit liability Employee Numbers Number of employees at end of financial year

400

325

17,919

18,097

Number

Number 8

Notes to the annual financial report for the year ended 30 June 2010 (continued) Employeesâ&#x20AC;&#x2122; Superannuation Funds Superannuation contributions for the reporting period are included as part of the salaries and associated costs in the Comprehensive Operating statement of the Trust. Contributions for the year

Contributions outstanding at year end

2010 $

2009 $

2010 $

2009 $

6,198

17,573

Other

36,572

33,456

Total

42,770

51,029

VicSuper

The basis for contributions are determined by the various schemes. The above amounts were measured as at 30 June of each year, or in the case of employer contributions they relate to the years ended 30 June. 2010 $

2009 $

(134,607)

(210,611)

224,311

234,089

(1,881)

(21,259)

(10,198)

(8,236)

15,551

Increase/(decrease) in creditors and accruals

9,185

50,563

Increase/(decrease) in employee benefits

6,423

7,810

75,817

85,321

Note 16 Reconciliation of result to net cash flow from operating activities Net result for the period Depreciation Increase/(decrease) in provision for doubtful debts Change in operating assets and liabilities (Increase)/decrease in debtors and receivables (Increase)/decrease in prepayments

Increase/(decrease) in other operating liabilities Net cash (used in)/provided by operating activities Note 17 Contingent liabilities and contingent assets There were no contingent liabilities or contingent assets as at the reporting date. Note 18 Operating lease commitments

At balance date, the total revenue contracted but not yet recognised in the financial report is as follows: 2010 $

2009 $

- No later than one year

344,967

323,695

- Later than one year but no later than five years

354,536

305,724

699,503

629,419

Operating lease commitments receivable:

Note 19 Subsequent Events There has been no event after reporting date that requires disclosure.

Acknowledgements

Disclosure index

The Queen Victoria Women’s Centre gratefully acknowledges the support of the following:

The Annual Report of the Queen Victoria Women’s Centre is prepared in accordance with all relevant Victorian legislation. This index has been prepared to facilitate identification of our compliance with these statutory disclosure requirements.

Grants and sponsorship Helen Macpherson Smith Trust Lord Mayor’s Charitable Foundation

Disclosure index items

Multimedia Victoria

Significant changes in financial position

21-24

Major changes or factors affecting performance

02-05

WorkSafe

Nature and range of services provided

06-11

Project partners

Manner of establishment and responsible Minister

EMILY’s List

Objectives, functions, power and duties

Greenstone Group

Names of Trust Members

National Foundation for Australian Women

Organisations structure, names and functional areas of responsibility of senior officers

Victorian Government

Objectives and performances against strategic objectives

Victorian Multicultural Commission

Community inclusiveness

WIRE Women’s Information

Diversity

Other supporters

Merit and equity

Employment and conduct principles

Occupational health and safety

Building and maintenance provisions of Building Act 1993

Environmental sustainability initiatives

Privacy Act

Whistleblower Act 2001

16 17

QV Management

Freedom of Information Act 1982

Shilling Wall nominators

Implementation of the Victorian Industry Participation Policy

Victorian Council of Social Services Victorian Government

City of Melbourne

The Long Walk Trisha Szirom

Ms Fabia Pryor Financial Planning Association Heritage Victoria Ms Irene Goonan Dr Kester Brown Norton Rose Try booking Vagina Monologues (Mansfield)

Australian Education Union – Victoria Branch, Robyn Andersson, Building Commission, Robyn Berrie Lutze, Joan Brereton, Tamara Brezzi, Catherine Brown, Margaret Burdeu, Christopher Canavan, Kim Carr, City of Melbourne, Ron Craker, Tiffany Crawford, Maree Davidson, Jennifer Debnam-Williams, Adrian J Finanzio, Juliet Forsyth, Taitie Gilder, Sarah Goddard, Michelle Graeber, Maha Grice, Judith Hanlon, Catherine Heggen, Brian Henderson, Kerry James, Margaret Keegel, Jean Ker Walsh, Wendy Lewis, Donna Margrie, Maria Michailidis, Monica Millgate, Julie Morris, Kim Ryan, Janet Schultz, Fleur Spitzer, Gerry Tickell, Alexandra Tascas, Victorian ICT for Women Network, Victorian Multicultural Commission, War Widows’ Guild of Australia (Vic) Inc, Genevieve Webb, Janet Wood.

Pg number

17-18

National Competition Policy

Details of consultancies >$100,000 and total number of cost of those < $100,000 compliance

Compliance framework for major contracts

Subsequent events which will affect operations in future years

Availability of other information

Workforce data – two year period statement

Queen Victoria Women’s Centre Trust 2010. This publication is copyright. No part may be reproduced by any process except in accordance with the provision of the Copyright Act 1968.

033

Queen Victoria Womenâ&#x20AC;&#x2122;s Centre Trust Ground Floor, 210 Lonsdale Street Melbourne Vic 3000 www.qvwc.org.au ABN: 61 006 499 231