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Vol. 13 No. 5
October/November 2015
Outsourcing Collections Boosting Revenue
CHANGE SERVICE REQUESTED
Courts Today 69 Lyme Road, Hanover, NH 03755
Why Veteran’s Courts?
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with alternative & diversion programs
Publisher & Executive Editor Thomas S. Kapinos Assistant Publisher Jennifer Kapinos
O C TO B E R / N O V E M B E R 2 015
Editor Donna Rogers
VOLU M E 13 N U M B E R 5
Contributing Editors Michael Grohs, Bill Schiffner G.F. Guercio, Kelly Mason
F EATU R E S
Art Director Jamie Stroud Marketing Representatives Bonnie Dodson (828) 479-7472
4 CTC 2015 Show Tech Wrap-up
10 Ignition Interlock Technology & Substance Abuse Testing Tools
Art Sylvie (480) 816-3448 Peggy Virgadamo (718) 456-7329
16 Outsourcing Collections, Boosting Revenue with alternative & diversion programs
20 Ever-evolving Electronic Monitoring Devices, Apps
26 Why Veteran’s Courts? Rhode Island’s Story.
30 Court Technology Directory & Reference Guide
DE PARTM E NTS
38 Ad Index
16
26 PHOTO COURTESY OF RHODE ISLAND DISTRICT COURT, VETERANʼS TREATMENT COURT
is published bi-monthly by: Criminal Justice Media, Inc PO Box 213 Hermosa Beach, CA 90254 310.374.2700 Send address changes to: COURTS TODAY 69 Lyme Road Hanover, NH 03755 or fax (603) 643-6551 To receive a FREE subscription to COURTS TODAY submit, on court letterhead, your request with qualifying title; date, sign and mail to COURTS TODAY 69 Lyme Road Hanover, NH 03755 or you may fax your subscription request to (603) 643-6551 Subscriptions: Annual subscriptions for non-qualified personnel, United States only, is $60.00. Single copy or back issues-$10.00 All Canada and Foreign subscriptions are $90.00 per year. Printed in the United States of America, Copyright © 2015 Criminal Justice Media, Inc.
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B Y B I L L SC H IF F N E R , CO N T R I B U T I N G E D IT O R
CTC 2015 Looks
at the Latest in Courtroom Technology and Software
Solutions
MINNEAPOLIS CONVENTION CENTER HOSTED THE ADVANCED TECHNOLOGY JUDICIAL GATHERING
JUST OVER 1,200 COURTHOUSE professionals assembled September 22-24 at the Minneapolis Convention Center to check out the latest in court technology trends, products and solutions at CTC 2015. The show consisted of six educational tracks hosted by court implementers along with their support teams. Each of the six concurrent tracks delivered eight hourlong sessions. At the same time were ongoing vendor-led mini solution showcases and a presentation/display of technology from the folks at Courtroom 21. During exhibit hall hours, all hands were onboard at hardware and software companies to point out the latest and greatest: digital audio records, redaction software, electronic filing tools, juror systems, enterprise case management, epayment systems and more. Here’s a sampling of some of the products and services that were generating a buzz:
Communication Systems
William Sound’s Digi-Wave systems offer two-way, digital communication technology in a slim, lightweight and easy-to-use design. The system’s DLT 300 Transceiver features full-duplex capability, supporting up to four simultaneous talkers
in two-way mode, and up to six simultaneous talkers in intercom mode. One- or two-way operation offers flexibility in an array of applications. With the push of a button, users can access two-way communication for immediate interaction. www.williamssound.com, 1.800.843.3544
Online Research Tool
WestlawNext is the next generation in online legal research services. Using this tool, government legal
professionals can research more efficiency with great precision and in less time than other services. With WestlawNext, users can to build the strongest arguments relying on superior legal materials, including: authoritative primary law, exclusive analytical materials, practice area insights, largest online collection of litigation resources, public records, and more. www.thomsonreuters.com, 1.800.762.5272
Judicial Tools
CourtView’s Judicial Tools empowers judicial officers with ways to better manage cases and workload whether in chambers, on the
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bench, or remotely. Judicial Tools considers all phases of cases as they move into and through the court system—from the moment a new case is received and assigned through final post-sentence monitoring. www.courtview.com, 1.800.406.4333
E-Filing for Tennessee
Xerox’s e-filing solution has allowed Tennessee’s Circuit and Chancery Courts of Shelby County’s registered attorneys (and pro-se litigants) to file and update all cases electronically. Getting to a specific
date stamp on a filing can be critical. Access to e-filing allows attorneys to work until midnight to complete a filing, instead of hurrying to the courthouse to meet a 4:30pm deadline. www.xerox.com/justice, 1.877.414.2676
Jury Management Software
Odyssey Jury is an end-to-end, statewide enterprise jury system that efficiently organizes and simplifies the jury selection process at a state and county level, for the loading of the jury wheel or master list to managing the pooling process and panels sent to the courtroom for trial, as
well as compensating jurors. www.tylertech.com, 1.800.431.5776
Portable Video Magnifier
The lightweight TOPAZ PHD offers the comfort and productivity features of a desktop video magnifier but folds away like a laptop. With auto-focus, a wide magnification range, intuitive controls, six default and 27 customizable high-contrast color modes, the new TOPAZ PHD provides the freedom to independently read and view the details in the courtroom or on the go.
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and greatly reduced manual entry. www.tybera.com, 1.801.226.2746 www.freedomscientific.com, 1.866.569.8474
Court Recording Systems
For decades For the Record (FTR) has helped transform how courts capture, access and distribute court proceedings. FTR develops customized solutions and offers broadcast quality recordings, instant access, seamless integration and streamlined transcription production in a safe and secure environment. www.fortherecord, 1.877.650.0958
Electronic Filing Solution
The eFlex electronic filing solution system provides the ability to capture data and documents and then transmit the information, with status results and notifications, between the filer and court. Using an advanced API, the system creates a two-way automation process that interacts with the court case and document management systems. The result offers improved efficiency and response time on submissions
ePayment Solutions
Justice System’s ePayment solution, working closely with the CitePayUSA payment processing system, is said to make it easy and affordable for courts to accept and manage online payments. ePayment includes a secure public-facing web interface, a trusted payment processing service that completes transactions and deposits funds in your account, and an ePayment module that updates FullCourt Enterprise Continues on page 37
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B Y B I L L SC H I F F N E R , C O N T R IB U T IN G E D I T OR
Keeping DWI/Drug Courts running smoothly.
he goal of DWI courts is quite clear: to protect public safety by using the drug court model to address the root cause of impaired driving from alcohol and other drugs of abuse. Variants of DWI courts include drug courts that also take DWI offenders, which are commonly referred to as hybrid DWI courts or DWI/drug courts. These courts often enhance their close monitoring of offenders using home and field visits, as well as technological innovations such as ignition interlock systems and the transdermal alcohol detection devices. New developments in these
T
monitoring devices as well as more stringent substance abuse testing procedures are helping the judiciary branch keep the roads safer and cut down on the number of repeat offenders.
Tracking Technology Trends
Smart Start’s CEO Matt Strausz believes that as technology continues to advance, the ignition interlock industry has seen an increase in the popularity of camera technology and GPS tracking. “Real-time reporting has also become an essential aspect of interlock technology. For example, Smart Start’s SSI-20/30 Ignition
Interlock demonstrates the effectiveness of all of these trends. The SSI20/30 offers 24/7 access to reports via our SmartWeb platform. Its corresponding GPS tracking capabilities and Photo ID module have greatly enhanced the volume and quality of the data our company is able to provide to judges and court monitors,” he says. “When offenders are tasked with installing an ignition interlock device as part of their court or licensing requirement, these devices become an avenue by which court authorities can access the most extensive, up-to-date client data,” Strausz explains. He says they are a “consistent, reliable resource” to
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their court partners, to help make roads safer for everyone.
Calibrated Solutions
“In view that most jurisdictions require all ignition interlock devices to meet the current NHTSA standards, I believe the new focus will be on the calibration equipment and the overall process of how these certified ignition interlocks are calibrated,” says Brad Boyd, COO at Low Cost Interlock. Boyd feels that monitoring authorities will start to enforce stricter calibration requirements to ensure that the retrieved data reports are a true reflection of the individuals’ breath tests. “If a device is calibrated incorrectly—as a result of faulty calibration equipment and or an untrained technician—this will ultimately cause incorrect breath test readings and possibly allow the individual to drive the vehicle outside the scope of the jurisdictional regulations. I foresee monitoring authorities increasing calibration regulations to limit these occurrences.”
Tailored Programs
“Increasingly, courts and agencies are supervising very diverse populations of alcohol clients, and they need an integrated, full suite of alcohol monitoring technologies to tailor their programs to clients’ needs and risks,” adds Kathleen Brown, director of Marketing and Public Relations, SCRAM Systems. “SCRAM CAM and SCRAM Remote Breath are proven technologies that are helping courts address the inherent challenges of alcohol monitoring and achieve better outcomes.”
New Technology Options
SafeKey Corporation has developed an affordable, attainable and effective ignition interlock that is said to thwart impaired driving in
the first place. “At Safekey, we are focused on what’s next,” says James F. Rennie, president and CEO. “The clear trend towards drugged driving will be an even larger issue than drunk driving by 2018,” he forecasts. “Safekey is working with the courts educating them that our voluntary ignition interlock system which requires the driver to complete a hand, brain, eye reaction test versus breathalyzer is right on the mark.” Here are some of the latest ignitions interlock devices and other substance abuse testing kits that are aiding courtrooms across the country:
IN-CAR BREATHALYZER
The Dräger Interlock 7000 is an in-car breathalyzer that reinvents the traditional ignition interlock device to incorporate enhanced user features and monitoring capabilities. A culmination of over 60 years in breath alcohol detectors and 20 years in ignition interlock technology, the Dräger Interlock 7000 includes highly advanced bypass protection and offers the fastest warm-up time in the industry, they report.
InterTrack client management software, provide the most robust ignition interlock program on the market. http://alcolockusa.com, 1.888.937.9646
COLOR DISPLAY IGNITION INTERLOCK
Smart Start’s SSI-20/30 features a color display screen, a user-friendly keypad, and an alcohol-specific fuel cell for maximum accuracy. Roughly the size of a cell phone, it boasts multiple testing options, quick installation, GPS tracking, upcoming test alerts, anti-circumvention features, multiple languages, programmable violation levels, compatible Photo ID module, 27/4 Smart Web monitoring, and immediate notification of violation to monitoring authorities. www.SmartStartInc.com, 1.800.880.3394
ADVANCED FUEL CELL TECHNOLOGY
Intoxalock eLERT is the firm’s fastest growing product. It combines fuel cell technology, photo verification and real-time reporting to meet
www.draeger.com/interlock7000, 1.800.332.6858
IGNITION INTERLOCK DEVICE WITH CAMERA
ALCOLOCK USA is pleased to announce the expanded features of the Alcolock LR ignition interlock device, including camera, real-time reporting, and GPS. These new features, combined with the simplicity and convenience of the
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administered breath alcohol screen. The system will detect down to .001 BAC. Results can be emailed or text messaged to an administrator or case manager instantly. MobileBreath is accurate using the U.S. Department of Transportation-approved AL 9000
the most rigorous local and state requirements. Online log reporting provides instant access to participant information, complete BrAC sample history and violations. Intoxalock continues to be an industry leader in reliability, customer service and technology. www.Intoxalock.com, 1.877.777.5020
CONTINUOUS ALCOHOL MONITORING
SCRAM Continuous Alcohol Monitoring (CAM) is the most widely used CAM product in the world, they note. Extensively peerreviewed and court validated, SCRAM CAM provides a proven deterrent to drinking. It generates daily an average 99.4% Sober Days rate, meaning that 99.4% of all clients being monitored by the product are sober and fully compli-
ant with court orders. www.alcoholmonitoring.com, 1.800.557.0861
MOBILE BREATH TEST
The MobileBreath Continuous Alcohol Monitoring System is reliable and fast. It automates breath alcohol testing. With a 90-second enrollee
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AlcoMate Fuel Cell breath testing technology. Small and lightweight it comes with a stylish computer bag. www.streetimetechnologies.com, 1.877.727.7764
AUTOMOTIVE ALCOHOL DETECTION SYSTEM
The Determinator ignition interlock device analyzes blood alcohol content and determines if a driver is within a legal limit to get behind the wheel. The system’s computer records all test and pertinent driving data. This information is download-
tion system utilized for labbased detection of drugs of abuse. Oral fluid is collected under direct observation with the average collection time of just 3-4 minutes. Collection pads are then put into a vial, sealed, and sent to your lab with a completed chain-of-custody form for analysis. Results are reported the next day on negative results, and within 48 to 72 hours for positive confirmation. www.orasure.com, 1.800.869.3538
TESTING SOLUTIONS
able and printable. Any attempt at tampering with the unit registers in this data log as well. http://www.stopdwi.com, 1.800.STOP.DWI
Immunalysis offers comprehensive, cost-effective solutions for drug and alcohol testing solutions. Their broad line of reagents including Synthetic Cannabinoids, coupled with their analyzer solutions and
TARGET-TRACKING CAMERA SYSTEM
The LifeSafer FC100 Ignition Interlock features a target-tracking camera system. It features real-time reporting of violations and vehicle location. An indicator light signals handset-to-camera link, enabling test to begin. It can be separately mounted near the rearview mirror without obstructing driver’s view. www.lifesafer.com, 1.800.634.3077
SUBSTANCE ABUSE TESTING OPTIONS
ORAL FLUID COLLECTION DEVICE
As the leader in oral fluid specimen collection and testing, OraSure Technologies Inc. offers their latest advancement in oral fluid collection with the Intercept i2 Oral Fluid Collection Device. This is a collec-
assays meet this challenge by offering one of the most extensive menus for drugs of abuse testing and developing new assays to respond to everemerging drug screening needs. http://www.thermoscientific.com, 1.800.232.3342
INNOVATIVE MEDICAL SOLUTIONS
Alkermes plc is a fully integrated, global biopharmaceutical company that applies its scientific expertise and proprietary technologies to develop innovative medicines that improve patient outcomes. The company has a diversified portfolio of more than 20 commercial drug products and a substantial clinical pipeline of product candidates that address central nervous system (CNS) disorders such as addiction, schizophrenia and depression. www.alkermes.com, 1.781.609.6000
FINGERNAIL TESTING
USDTL is the only laboratory commercially testing fingernail clippings for substances of abuse. Fingernail testing offers the ability to detect heavy alcohol or drug use in user-friendly LIS systems, ensure users have the necessary tools to keep pace with the changing trends of drug abuse. www.immunalysis.com, 1.888.664.8378
DRUG SCREENING TOOLS
Thermo Scientific’s DRI Hydrocodone/Hydromorphone Drugs of Abuse Assay offers applications for an array of clinical chemistry analyzers. The drugs of abuse testing scope is expanding rapidly, and DRI
the previous 3-6 months with a much lower ability to alter the specimen. Fingernail, like hair, is a keratinized specimen, but unlike hair, fingernail is not susceptible to adulteration, chemical treatments or gender bias. http://www.usdtl.com, 1.800.235.2367
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B Y M I C H A EL G R O H S , CO N T R I B U T I N G E D ITOR
CAN OUTSOURCING DEBT COLLECTION PAY OFF FOR YOUR COURT?
THIRD PARTY
COURT COLLECTIONS
DURING
the Great Recession, courts, facing budget cuts and personnel shortages, saw an increase in using third party sources to collect fines and fees. Court collection is a complex and complicated beast. There is not only the matter of compliance; there is also the matter of legal restrictions, chasing down those who don’t pay, convenience on the payer’s part, etc. Don McKinley, owner and founder of National Courts, Collecting, and Consulting (N3CS), notes that collections can become the “forgotten stepchild” until it is budget time. McKinley has dedicat-
ed decades of his career to doing “anything to help courts advance.” As noted on his website (www.n3cs.com), there is an estimated $100 billion dollars in government and criminal debt that is being scrutinized by officials at every level of government. Courts are often criticized for not effectively collecting these debts, and they are also criticized for allegedly levying and collecting criminal court costs, fees, and fines from those least able to pay it. (The first National American Court Collection Conference took place from October 19-21, 2015 to discuss such matters.) Budgets are stretched, personnel are
down, and the fact is, many agree, courts need help. That help can come from third parties such as consulting organizations such as N3CS, other government agencies, and technology and service providers such as RevQ and nCourt.
Factors to Consider There are several things to consider when debating involving a third party. Nial Raaen, principal consultant at the National Center for State Courts (NCSC) points out that during the recession there was a lot of interest in third party services, but since then the trend has tapered off a
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bit. (There is not much data on whether courts are using it more or less.) He furthers that there are avenues that can complicate matters. Legally some states can pass a collection fee onto an offender, and some states cannot, so that will have an impact on utilizing third-party services. There is also, says Steve Ard, chief operating officer at RevQ, the matter that “it can be very difficult for courts to procure services due to the complexities of the procurement process and the compliance requirements that surround the collection of debt.” Raaen suggests that courts examine some considerations. Who’s going to bear the costs? What will be the metric of success? What services are being offered? The primary consideration, says McKinley, is that jurisdictions not consider courts to be revenue gener-
ating sources. That’s where entities can get into trouble, and once that path is taken, it can become a slippery slope. He points out the Department of Justice’s Report on Ferguson, Mo., which “did not have a good collections process.” The system relied on courts to generate revenue rather than for enforcement and complicity. Simply put, if they wrote more tickets, they would have more money. (Since then, the judge and clerk in Ferguson have resigned.) He stresses that there is indeed a positive role for outside vendors, but courts must be mindful and pay attention to what those vendors are doing. It is not just a matter of courts turning over the responsibility to an outside organization. The court still has the overall responsibility and jurisdiction in the case. “It’s a matter of compliance.”
Policy in Place? One problematic policy addressed at the conference, says McKinley, is that courts do not have their policies in writing. If policies are handed down orally, the problem starts there. Steps A through Z should be in writing. Courts should ask themselves: How complete are they? How up-to-date are they? If they are not defined completely, they are open to interpretation, or worse, misinterpretation. It should be, says McKinley, if someone comes in off the street, they should be able to understand the policy, and those policies should be reviewed every year or two. He also advises that small steps such as referring to those who owe money as “customers” rather than “defendants” can have an impact.
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“Once we label someone, it tends to make us look down our noses at them, even if it’s inadvertently.” His goal, he says, is to get customers out of the system as soon as possible. “If I get out of bed and help someone be more successful than they were before they met me, it was a good day.” He furthers, “It’s never about the money. It’s about compliance. If you focus on the compliance, the revenue will take care of itself.”
Another Option: Other State Agencies Another third party option for courts to use is other state programs, which, says Ard, “act as an agency within the state for courts’ collection needs.” California uses the Franchise Tax Board, which in other states is known as the Department of Revenue. Says Raaen, the Department of Treasury can provide tax intercept services for state taxes, but that issue is moot for states such as Florida and Texas that do not have state income taxes. Steve Ard and Jon Daane of RevQ note that, “Initially (over the last 20 years) collections were handled in-house. Over time it became a mix of in-house and outsourcing. This evolved into more outsourcing with an emphasis on managing the agencies and accounts being forwarded. Now we see a lot of hybrid models where the courts will take the initial steps in collecting on accounts, then based on strategies they have in place will outsource some or all as well.” RevQ, they say, is in a unique position having worked with government agencies, particularly courts, for over 20 years. The company provides not just technology but full solutions to improve in-house collections, the ability to outsource and manage effectively, and integrate with the “bigger picture” programs within the states. Other services are consulting to
increase revenue, reduce management and improve management. Finally, their services include client care, custom development, and training. RevQ’s collection product is Revenue Results, which can be used in numerous arenas by any government agency. Revenue Results allows governments of any size to collect delinquent revenue more efficiently and more effectively. It is designed to automate as many debt collection tasks as possible, which in
“It’s never about the money. It’s about compliance. If you focus on the compliance, the revenue will take care of itself.”
turn minimizes user time doing manual tasks on each account. Those features include generating automated work lists, automated work flow, automated correspondence, payment plans, reporting, forwarding to outside collection agencies, and more. Those functions allow courts to electronically or manually input cases and accounts with automatic linking of multiple debts to a debtor; automatically import account transactions, cases and data from other systems; query accounts, store and use case-specific data, keep track of additional contacts or aliases; view collection activity notes; and customize user screens for specific needs. Daane notes, “The most successful clients use all of the tools.” There is another stage of debt collection aside the overworked courts and chasing down delinquent debt. There is also the matter of those who just want to pay their fine and, as McKinley says, “Get out of the system.” For years the
—Don McKinley
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only two options for paying fines and other fees were either in person at the courthouse or by mail. Courts have been adopting the use of technology in every arena, so naturally collections is among them. Software is a primary component to advancing payment methods for payer and payee. One of those providers is Kennesaw, Ga.-based nCourt. Tony Clancy, chief executive officer, states that the company’s services are offered in 1,600 courts around the nation (as well as hundreds of other government customers). He furthers that the issues are uniform in almost all of them: there is too much work and not enough people, and the desire to make collections more accessible is everywhere. He points out one consideration that those involved in collections have
to constantly keep in mind, and that is the possibility of error could mean someone ending up in jail or losing his or her driver’s license. “The people who do it well have to be perfect.” What nCourt offers is the ability to allow “citizens to satisfy their obligations over the Internet, on their smart phone or tablet, or over the phone.” Payers visit a customized website that the company builds for the court. After entering identifying information, the payer reads and accepts the terms. Payers view payment amounts, agree to a convenience fee, and then pay with a credit card. They will then receive an email confirmation of payment. On the court’s end, a clerk receives instant notification when a payment has been made. They use a customized online system to approve or
deny payment with additional options for transferring to a different jurisdiction or to mark the payment as pending. Clerks use a payment dashboard to run reports or gain additional details on transactions. In cases where nCourt integrates with a court’s system, the clerk does not need to review or approve. This all occurs in real time. The service comes at no cost to the court. The citizen pays a convenience fee in order to avoid annoyances such as taking time off work, travel and parking; however, the service does allow “customers to absorb this cost if they wish, buffering citizens from any additional fees.” Courts also receive daily reports. Brian Cochran, senior marketing manager at nCourt furthers that there is also a drive toward text reminders and he sees this in the very near future.
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B Y B I L L SC H I F F N E R , C O N T R IB U T IN G E D I T OR
Electronic monitoring technology and equipment provide cost-effective alternatives to incarceration.
ELECTRONIC MONITORING TECHNOLOGY continues to offer an ideal cost-effective tool that can make the difference in assisting an offender’s transition from incarceration or as an alternative to incarceration. The technology was first developed almost 50 years ago by twin brothers Robert and Kirk Gable while studying in the social psychology department at Harvard University. Since that time, electronic monitoring devices have become an essential part of the criminal justice system. By integrating treatment, job support and other transitional services in a supervised program that electronically tracks and documents movements, community corrections officers are now able to help individuals return successfully to their communities. Combined with the cost-effectiveness of this alternative to incarceration, now may be the right time for government agencies to use electronic monitoring. House arrest programs also have the potential to
reduce jail and prison overcrowding, to be more costeffective than incarceration, to provide a flexible sentencing alternative, to provide an immediate sanction, and to provide a greater social benefit than incarceration. When an intensive supervision program is well run, it can have successful outcomes. The technology behind these devices continues to evolve and drive the criminal justice market. Where once it used only radio signals to detect whether someone was home or out in public, now many devices use GPS and cell tower signals to give precise locations. In addition, new advancements in monitoring DUI offenders also can detect blood-alcohol levels through a person’s sweat. “Quite frankly, providing community-based supervision officers with the ability to simultaneously track and engage in two-way communications with offenders makes the current electronic monitoring model virtually obsolete,” says Jeff Milner, VP of sales and marketing at
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Corrisoft, Lexington, Ky. “Having the ability to electronically manage offender scheduling, use technology to automate a whole host of tasks, and proactively engage with the offenders vastly improves an agency’s efficiency and enables officers to spend more time in the field where they can truly help offenders.” Jeff Hansen, Telmate’s chief marketing officer points out that in the past few years, as a result of federal court cases and public elections, there has been a shift from “hard bed” corrections to community corrections. States across the country have been mandated to release thousands of prisoners due to overcrowding and voter initiatives that are reducing felonies to misdemeanors. “As a result, due to the large numbers of clients being returned to society, community cor-
rections is the growing corrections market in need of effective tools to help with the rehabilitation and reintegrating of clients back into society. It has become clear that as a society, we cannot continue to house all offenders in hard beds, and therefore we must find effective, efficient and affordable ways to keep released offenders under effective supervision,” he says. Telmate offers one of the latest advancements in this area with their Guardian system, a technically advanced, low-cost, smartphonebased, GPS monitoring solution for low-risk populations. LaFayette County, La., recently announced their adoption of the new system into their program. Rob Reardon, director of corrections at Lafayette comments, “The adoption of Telmate Guardian gives Lafayette
the opportunity to have a low-cost alternative to supervise low-risk offenders while getting more data about their whereabouts and behaviors.” Reardon oversees jail operations and programs such as the Sheriff’s Tracking Offender Program (STOP), which is a pre-trial program. He notes that Lafayette prides itself in exploring challenging ways to provide the most innovative services for the community. “Guardian seems to be the right fit to take this pre-trial program to the next level,” Reardon explains. “I know there are options out there, but they do not seem as simple to the user as Guardian,” adds Tommy D. Payne, president, Intertech Probation, Inc., Carrollton, Ga. “The Guardian system gives us a reliable monitoring device for a fraction of traditional costs while
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keeping our community safe.� Here are a few of the latest electronic monitoring solutions on the market that are helping provide agencies some cost-effective options to incarceration:
TRACKING SOLUTION
all major cellular carriers in the U.S. www.ShadowTrack.com, 985.867.3771
HOUSE ARREST APP
This comprehensive GPS offender tracking and monitoring program is a smart phone-based, house arrest app program that incorporates a
number of biometric safeguards to identify offenders and provide accurate, actionable, alerts. All verified check-ins are time stamped and easily tracked. The web-enabled Dashboard Monitoring Center is accessible by smart phones, iPads, and tablets, as well as traditional
Shadowtrack has been providing voice biometric, community tracking
solutions to the courts for over 15 years. Their newest solution release contains Dual Location Authentication Technology. The integration of cellular triangulation coupled with GPS location requests is used to guard against location spoofing. Shadowtrack has been approved by
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communications with offenders. This approach improves agency efficiency, increases offender accountability, and streamlines activity management efforts. www.corrisoft.com, .859.271.1190
methods, such as desktop and laptop computers to assist in compliance. www.E-Cell.com, 1.888.316.0600
MINIATURE MONITORING DEVICE
Driven by customer demand to improve the affordability and performance of electronic monitoring devices, Shadow is reported to be the smallest and lightest device of its kind with a sleek, modern design featuring an enhanced mobile
SMARTPHONE-BASED TRACKING
period. The company’s GPS software also offers modern, street-level map views to put clients’ movements in context and provide better supervision data. SCRAM GPS is an integrated component of the SCRAM Systems suite of products. www.alcoholmonitoring.com, 1.800.557.0861
Telmate Guardian is a technically advanced, low-cost, smartphonebased, GPS monitoring solution that offers a high-tech level of monitoring to lower risk populations within community corrections, including
INCARCERATION ALTERNATIVE charging capability that makes it easier to use. The device is also 3G compliant and fully supported by all global mobility providers. http://trackgrp.com, 1.877.260.2010
Corrisoft’s Alternative to Incarceration via Rehabilitation (AIR) program is an offender monitoring solution that features a custom-configured, highly controlled
OFFENDER MONITORING SYSTEM Omnilink’s electronic offender monitoring system is reported to combine fewer alerts, intuitive software, dependable hardware and comprehensive support services so you can more effectively increase compliance, reduce recidivism, and maintain public safety. www.omnilink.com, 678.624.5900
GPS & TWO-WAY COMM
SCRAM GPS combines superior location monitoring accuracy and 2way communication with an industry-leading strap that virtually eliminates false alerts, notes the company. The bracelet’s strap design is different from other GPS products, essentially eliminating intermittent strap disruptions that are responsible for the system-imposed grace
pre-trial, work release, probation and parole, reports the company. The free app is compatible with Android and Apple smartphones, requires no new hardware for case managers or enrollees, and features innovative face and voice detection technology. www.telmate.com/guardian, 1.866.516.0115
TRACKING PLATFORMS
smart phone paired with a unique identifier. This smart phone system, called AIR Mobile Connect, serves as both an extremely accurate monitoring device as well as a powerful tool connecting offenders to vital rehabilitation and reintegration resources, reports the firm. The AIR program’s use of use of smart phone technology affords communitybased supervision officers the ability to engage in real-time, two-way
SuperCom has created a comprehensive corrections tracking platform, delivering cutting-edge hardware and software solutions.
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BY DONNA ROGERS, EDITOR
WHY VETERAN’S COURT? Rhode Island’s VTC specifically helps vets transition back to civilian life. Scott Tirocchi said that when Rhode Island District Court started a vet treatment program in 2011, it had a capacity of 25. As of last month the program’s capacity is about 80. That seems to be following the number of arrested vets coming into the state’s jail population: one year ago the number of justice-involved vets in the state was 150, this year that number is 250. While there is no hard and fast number of vets seeking treatment, “they don’t appear to be reducing,” says Tirocchi, who is the administrator of the Veterans Treatment Court
and deputy director of the Pretrial Services Unit. The day we spoke President Obama had changed course and had just extended our country’s presence in Afghanistan, keeping 5,500 troops on the ground there into 2017. “We can’t expect it not to have repercussions,” he noted. Of 320 million people in the U.S. less than 1% have served in the military. Yet, despite the relatively small percentage, there are currently 22.5 million living U.S. military veterans, and this number is expected to increase dramatically as military
Vet’s Courts help with criminal and clinical treatment to help those returning from deployment transition back into civilian life.
personnel return from Iraq and Afghanistan. In 2010 when Tirocchi was serving as a counselor in the jail system, he observed that a high portion of those inmates were first time offenders who had never been in trouble with the law. Their behavior was not appropriate for civilian life. For example, they were driving at a high rate of speed, a kind of behavior needed in war zones, he explains, and they were commonly arrested for reckless driving or for disorderly conduct. They weren’t aware of the high-risk behavior they were
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exhibiting, he says. Veterans had issues such as “TBI, PTSD and substance abuse,” he says, referring to traumatic brain injuries and post traumatic stress disorder. There was and is also significant alcohol dependence and abuse, as well as abuse of opinoids. This type of behavior is on par with veterans across the country, he says. In fact, in 2008 when a judge in Buffalo, N.Y., began making these same observations and noticing an increase in the number of veterans appearing on his Drug Court and Mental Health Court dockets, the Honorable Robert Russell founded the first Veterans Treatment Court. It is a hybrid drug and mental health that treats the particular stressors that follow veterans home. As of June 2014 there were more than 200 of these veterans problem-solving courts in the U.S., according the National Institute of Justice.
Statistics on Vets
Studies bear out that returning vets have difficulties returning to civilian life. In fact, according to a National Academies study, a full 44 percent of returning service members from Iraq and Afghanistan have reported difficulties after they returned. Significant numbers of these deployed personnel have suffered traumatic brain injuries and many have shown symptoms of posttraumatic stress disorder, depression, and substance misuse or abuse. In the scientific literature, the estimates of the prevalence of those conditions among service members who served in these two conflicts range from 19.5 to 22.8 percent for mild TBI (commonly known as concussion), 4 to 20 percent for PTSD, 5 to 37 percent for depression, and 4.7 to 39 percent for problematic alcohol use. These military and veteran personnel often have more than one health condition. The most common overlapping health disorders are PTSD, substance use disorders, depression, and symptoms attributed to mild TBI. In 2010, nearly 300 service members committed suicide, and about half of those suicides involved service members who had deployed to Iraq or Afghanistan. Unlike physical wounds, these conditions affect mood, thoughts, and behavior and often remain invisible to other service members, family, and society. In addition, symptoms of these conditions, especially PTSD and depression, can have a delayed onset— appearing months after exposure to stress. The Buffalo Court acknowledged those comorbid disorders within the veteran population and takes a multipronged approach to dealing with them. As such, it is a collaborative effort among law enforcement, the courts, the V.A. healthcare system and a mentoring program. Like other problem-solving courts, it attempts to rehabili-
tate participants using structured treatment programs rather than relying on punitive sentences. It is reported have excellent results: for those who have graduated the Buffalo program, the recidivism rate has plummeted, with only 5 percent returning to jail, according to a newspaper series on war veterans in The Ithaca Times in June 2015.
High Deployment Rates
Back in Rhode Island, Tirocchi points out they have faced an unusual phenomena in regard to the high numbers of deployments since 9/11. Possibly owing to many Rhode Islanders in the Army and Air National Guard, its 10,000 calls since 2001 from the Department of Defense represent the nation’s second highest deployment rate per capita. When veterans began appearing in their court system, common problems they exhibited were sporadic feelings of isolation, having difficulty relating to those who have not served and future planning goals pertaining to finances, family, vocational and educational objectives. Along with PTSD and TBI, they were having trouble readjusting to the civilian world, and they had substance abuse issues mentioned above. Other unique
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issues the Court found in those returning from deployment, Tirocchi says, are that “many will not selfidentify as veterans. They also have a lot of pride…but also a lot of shame.” In response, in April 2011 District Court Chief Judge Jeanne LaFazia requested the Court establish the first Veteran Treatment Court (VTC) within the state of R.I. The RIVTC is designed to direct defendants who have served in the military into a Court program that integrates treatment plans and support with the judicial process. It offers offenders a treatment option, which is judicially supervised and designed to divert offenders away from incarceration by providing rehabilitative alternatives. “It gave them a chance to press the pause button and recognize they needed the intervention,” explains Tirocchi, who is a veteran himself. The Court is a pre-plea, pre-sentence diversion program that is on average 12 months in length. It serves the entire state: the Court is centrally located in Warwick, R.I., and cases are transferred from other counties such as Providence, Washington and Newport, when
deemed appropriate. Similar to those in the general jail population, some individuals have criminogenic risk and will require criminogenic interventions to address these needs. These risks might be a history of antisocial behavior, antisocial personality pattern, antisocial cognition, antisocial attitudes, family and/or marital discord, poor school and/or work performance, few leisure or recreation activities, substance abuse and PTSD. Tirocchi explains that the former soldiers are identified as high risk (criminal)/high need (treatment) or high need/low risk and they treat each accordingly. He notes that his state’s court provides a multi-disciplined team that includes mental health and substance abuse, counselors, prosecutors, the judge, and ancillary organizations such as Americore, as well as the V.A. “We really do an assessment—both criminal and clinical in nature to determine the programming around them. We don’t do the
same [treatment] for everyone but we tailor it to each individual’s need,” he says. Veterans have their unique issues, he furthers. “Many are isolative. They have their own culture… Internally they wage their own little battles and keep to themselves,” Tirocchi says. At the same time he points out civilians in the reserves are being deployed; not just once but multiple deployments. “We face this with treatment that is much more precise, tailored, cognitive behavioral therapy,” he says. “It is a holistic, veteran-centered approach.” And because the Pretrial Services Unit oversees the RIVTA, he continues, “we can ID them early, usually at arraignment.”
Treatment Models
RIVTC employs various treatment models. Among these are: • TAMAR Education Model, a SAMHSA-approved trauma-specific intervention based on psychosocial educational empowerment principles. This model, which stands for Trauma, Since 9/11, R.I.’s 10,000 Addiction, Mental calls from the Department Health, of Defense represent the a n d Recovery,
nation’s second highest deployment rate per capita.
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was developed for women in correctional settings, and provides basic insights on trauma, its developmental effects on symptoms and current functioning. It is a 10-week intervention combining psycho-educational approaches with expressive therapies. • Another is DBT, or Dialectical Behavior Therapy, a cognitive behavioral treatment that was originally developed to treat chronically suicidal individuals diagnosed with borderline personality disorder (BPD) and it is now recognized a standard psychological treatment for this population. It is an evidencebased model that assists in gaining common skills to address interpersonal skills, says Tirocchi. • MRT, or Moral Reconation Therapy, is a cognitive-behavioral program that is ideal for this popu-
lation because it address both substance abuse treatment and criminogenic needs. MRT addresses beliefs and reasoning. It is a systematic, step-by-step group counseling treatment approach for treatmentresistant clients. Tirocchi says he can’t speak enough about it because it offers treatment in a nontraditional manner. It has a homework component and perhaps most significantly “it hits upon values common to the veteran community—i.e., getting one’s own house in order, looking out for others, giving back.” In January 2015 RIVTC initiated the MRT veteran-specific treatment component called Winning the Invisible War. “It is especially effective with this particular population,” he believes. The Rhode Island Court also has another tool that is particularly
effective—a strong mentoring program, says Tirocchi. In the program 19 veterans serve as mentors, representing all branches of the service. “They tend to open up a lot more than with non veterans,” he adds. Since the beginning, we have had 170 folks graduate, Tirocchi says, and between 75 and 80 participants can be accommodated concurrently in the caseload. The court is one of a growing trend: according to Justice for Vets, a professional services division of the National Association of Drug Court Professionals, as of June 2014, 220 Veterans Treatment Courts across the U.S have already served 11,000 vets. As long as “our citizen soldiers” will be called upon, says Tirocchi, Veterans Courts will be challenged to help them readjust to civilian life with as much productivity and normalcy as possible.
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C O U RT T E C H N O LO G Y D I R E C TO RY AN D R E F E R E N C E G U I D E ADA Requirements Computing Systems Innovations Marshall Furniture Architectural & Construction CGL Marshall Furniture Professional Systems Engineering Audio/Video Systems AdGators Digital Signage Fort The Record (FTR) Infax Marshall Furniture Pointmaker, LLC Professional Systems Engineering Collections; Receivables Management nCourt, LLC RevQ Xerox Consultants
CGL Integrated Software Specialists Professional Systems Engineering Xerox Court Automation AdGators Digital Signage Computing Systems Innovations CourtView Justice Solutions For The Record (FTR) Gottlieb & Wertz, Inc. ImageSoft Integrated Software Specialists Judicial Systems Jury Systems National Sheriff’s Association RevQ Thomson Reuters Tybera Tyler Technologies Syscon Xerox Data Integration Computing Systems Innovations Integrated Software Specialists Detectors; Weapons and Explosives Autoclear CEIA USA Garrett Metal Detectors
Document Management Computing Systems Innovations CourtView Justice Solutions Extract Systems ImageSoft Integrated Software Specialists Relational Semantics Syscon Thomson Reuters Tybera Tyler Technologies Digital Signage/ Electronic Dockets AdGators Digital Signage Infax
Drug/Alcohol Testing and Detection Draeger Safety Diagnostics Orasure StreeTime Technologies USDTL Education/Training adventfs.com Correctional Counseling, Inc. Judicial Systems National Sheriff’s Association Pointmaker, LLC USDTL
Electronic Monitoring E-Cell House Arrest Saltus Telmate Facility Management
CGL Draeger Safety Diagnostics Judicial Systems National Sheriff’s Association Ignition Interlock Draeger Safety Diagnostics
Jury Services & Systems Judicial Systems Jury Systems Xerox
Kiosks AdGators Digital Signage Infax Interactive Touchscreen Solutions Jury Systems Marshall Furniture StreeTime Technologies Xerox
Presentation Equipment Interactive Touchscreen Solutions Marshall Furniture Pointmaker, LL Security-Electonic Garrett Metal Detectors Professional Systems Engineering Security-Physical Autoclear CEIA USA Garrett Metal Detectors Professional Systems Engineering Software Computing Systems Innovations CourtView Justice Solutions Extract Systems Gottlieb & Wertz, Inc. Imagesoft Infax Integrated Software Specialists Interactive Touchscreen Solutions Judicial Systems nCourt, LLC Relational Semantics RevQ Syscon Tybera Tyler Technologies Xerox System Integrators Computing Systems Innovations Infax Integrated Software Specialists Relational Semantics Xerox
Web Based Services, Electronic Access, Online Access adventfs.com Computing Systems Innovations CourtView Justice Solutions ImageSoft Integrated Software Specialists Jury Systems nCourt, LLC Relational Semantics Telmate Thomson Reuters Tybera Xerox
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D I R E C TO RY AdGators Digital Signage Company
3905 Kingsley Drive Springfield, IL 62711 tel: 866-610-5554 ext. 2 contact: Coleen Hammond, Business Development Manager email: info@adgators.com web site: www.adgators.com ...AdGators is a full service digital signage company, dedicated to providing industryleading digital signage and kiosk technologies. Docket Vision™ designed by AdGators provides courthouses and justice centers the ability to display case information electronically and Check-In visitors via kiosks to increase efficiencies and guide public to their appropriate destination.
4500 Bowling Blvd, Suite 100 Louisville KY 40207 tel: 866-494-8556 fax: 270 234-8035 contact: Josh Hartlage, President email: jjhartlage@adventfs.com web site: www.adventfs.com ... adventfs.com’s Diversion Manager is an internet-based system that offers a series of online education programs allowing judges, probation officers and pre-trial professionals to divert qualified defendants into a positive prevention experience …offering a behaviorchanging alternative to punishment.
2 Gardner Rd Fairfield, NJ 07004 tel: 973-276-6000 fax: 973-276-6166 contact: Sales email: info@a-clear.com web site: www.a-clear.com ...Autoclear delivers innovative and affordable security screening systems to
detect and identify explosives, weapons, contraband and narcotics. Applications include checkpoint, mail and cargo screening using X-ray inspection, explosives/narcotics trace detection and metal detection technologies. Autoclear proudly serves the military, government and private industry worldwide for their security needs.
9155 Dutton Drive Twinsburg, OH 44087 tel: 888-532-2342 fax: 330-405-3196 email: Security@ceia-usa.com web site: www.ceia-usa.com ...CEIA solutions include metal detectors that comply with the strictest security standards and provide unmatched reliability and consistency to detect a full range of metal weapon threat items, over the entire body of the individual. CEIA USA security screening solutions include walk-through and hand-held metal detectors, cell phone detector and letter/parcel inspection system.
offering our clients the unique ability to wisely minimize the Total Cost of Ownership of their existing or to-bebuilt facilities.
791 Piedmont Wekiwa Rd. Apopka, FL 32703 tel: 407-598-1825 fax: 407-598-1879 email: info@csisoft.com web site: www.csisoft.com ...Computing System Innovations (CSI) is America's leading provider of automated redaction, indexing, and classification solutions for state and local governments. CSI's flagship product, INTELLIDACT, reduces the risk of privacy information leakage via highly accurate automatic redaction, while increasing workflow efficiencies via automated document classification and indexing. Intellidact provides a full suite solution for court documents that spans attorney document creation, e-filing, repository protections, and online public search and access.
Correctional Counseling, Inc.
801 Brickell Avenue, Suite 720 Miami, FL 33131 tel: 786-409-7000 contact: Eli Gage, Executive VP, Mktg & Business Development email: marketing@cglcompanies.com web site: www.CGLcompanies.com ...CGL works to provide local, state, and national communities with more efficient facilities to better serve the public. CGL provides facility planning, needs assessments (including security and health care), architectural programs, building design, program management, facility maintenance, development, and financing services specifically for criminal justice facilities,
2028 Exeter Rd. Germantown, TN 38138 tel: 901-360-1564 fax: 901-757-1995 email: ccimrt@ccimrt.com web site: www.ccimrt.com ...CCI provides evidence-based cognitive-behavioral curriculums that address a variety of issues, including substance abuse, relapse prevention, DUI offenses, domestic violence, and anger management amongst others. The curriculums are successful for adults and juveniles and have been implemented at all levels of correctional settings. The most widely known curriculum is Moral Reconation Therapy™ (MRT).
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4825 Higbee Ave. NW, Suite 101 Canton, Ohio 44719 tel: 330-470-0816 fax: 330-494-2483 contact: Gary Enger, Dir. of Bus. Dev. email: info@courtview.com web site: www.courtview.com ...For more than two decades CourtView Justice Solutions has successfully implemented dynamic and intelligent integrated technology solutions in justice agencies across the United States. We help courts, judges, clerks, prosecuting attorneys, public defenders, probation offices, detention operators and law enforcement agencies enhance operations, increase access to justice and improve public safety.
E-Cell House Arrest
200 South 7th Street, Fort Smith, AR 72901 tel: 888-316-0600 fax: 479-222-6286 contact: Kris Keyton, President; Doug Wyatt, National Sales Director email: info@housearrestapp.com web site: http://housearrestapp.com ...E-Cell (patent-pending) electronic monitoring products: • E-Cell House Arrest Offender App for smart-phones • E-Cell House Arrest Bit (HABIT) wrist-worn band • E-Cell House Arrest Admin App for monitoring agencies ...E-Cell House Arrest Apps with simple-to-use advanced technology (GPS tracking, biometric identification, random/voluntary photo/video check-ins) for better results without ankle bracelets, and complete, secure, remotely-accessed, court-ready records management.
Draeger Safety Diagnostics, Inc. 4040 W. Royal Lane, Suite 136 Irving, TX 75063 tel: 972-929-1100 fax: 972-573-1753 email: info.dsdi@draeger.com web site: www.draeger.com/courts ...Dräger provides a comprehensive portfolio of solutions for court officials to detect potential alcohol-and drug-related impairment or monitor program compliance. Our alcohol breathalyzers and ignition interlocks are extremely accurate, reliable, and easy to use. Our newest oral fluid drug screening device, the Dräger DrugTest® 5000, is the first of its kind, providing analyzed screening results within minutes.
Extract Systems
8517 Excelsior Drive, Suite 400 Madison, WI 53717 tel: 877-778-2543 ext. 534 contact: Troy Burke email: troy_burke@extractsystems.com web site: www.fortherecord.com ...Extract Systems is the leading provider of intelligent redaction and data capture solutions for government. ID Shield Redaction Software has redacted more than 3 billion image pages for 300 government customers, including district attorneys, municipal, local and state courts. FLEX Index streamlines docketing, auto-capturing 70-90% of required indexing fields.
For The Record (FTR)
1875 Lawrence St., Suite 620 Denver, CO 80202 tel: 877-650-0958 email: info@fortherecord.com web site: www.fortherecord.com ...For The Record (FTR) is a global leader, dedicated to providing digital court recording solutions for justice and public safety venues. FTR solutions are sold through a global network of authorized resellers and systems integrators and can be found in over 27,000 facilities across 65 countries.
1881 W. State Street Garland, TX 75042 tel: 972-494-6151 fax: 972-494-1881 contact: James Hurst, Security Sales email: security@garrett.com web site: www.garrett.com ...Garrett Metal Detectors is the global leader in the research and manufacturer of security walkthrough, hand-held and ground search metal detectors. The company supplies walk-through, hand-held and ground search products for special events, airports, courthouses, schools, correctional facilities and government buildings. Visit www.garrett.com for complete product and application information.
Gottlieb & Wertz, Inc. 12821 E. New Market Street, Ste 308 Carmel, IN 46032 contact: William S. Gottlieb,President tel: 317-471-9005 email: BGottlieb@GAWQuest.com web site: www.GAWQuest.com ...Powerful case management and data sharing technology designed specifically for the juvenile justice community. Quest is a Web-based integrated solution connecting courts, probation, detention, clerks, prosecutors, public defenders, police, intake/diversion, schools, and others in the juvenile justice community. Developed with direct input from juvenile court judges, juvenile justice administrators, and system users.
25900 W. 11 Mile Road, Suite 100 Southfield, MI 48034 tel: 248-948-8100 X 200 contact: Scott Bade email: sbade@imagesoftinc.com web site: www.imagesoftinc.com ...ImageSoft offer’s JusticeTech™, a comprehensive electronic justice system solution that harnesses high-speed document scanning, redaction, electronicsignature and extensive workflow automation to create a fully electronic court. JusticeTech integrates with the court’s CMS to provide a better-than-paper experience for the judge, clerk and court staff.
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4250 River Green Parkway, Ste D. Duluth, GA 30096 tel: 678-533-4025 contact: Maddie Alexander, Director of Judicial Sales email: malexander@infax.com web site: www.infax.com ...Infax, Inc. provides real-time docket and facility information to patrons at particular junctions. The CourtSight Suite is an integrated digital signage solution for your courthouse. It helps alleviate wayfinding confusion, and helps patrons successfully navigate through your facility. The system uses commercial displays, kiosks and the web to electronically guide patrons to their end destination.
contact: Natalie Boblia tel: 800-652-4830 x 316 email: nboblia@itouchinc.com web site: www.itouchinc.com ...Interactive Touchscreen Solutions, Inc. offers digital signage solutions to modernize and improve efficiency in any facility. We offer - Navigo Active Signage, Touchscreen Directory, Wayfinding, Room Scheduler & Visitor Management Solutions. Contact us today and learn how the Navigo Suite of Products can work for you.
Integrated Software Specialists (aka iJustice Solutions) 1251 N. Plum Grove Rd, Ste. 105 Schaumburg, IL 60173 tel: 847-240-5070 x 5353 fax: 847-240-5073 contact: Michael Locascio, CEO email: www.ijusticesolutions.com web site: iJusticeInfo@issintl.com ...A trusted name serving government customers for over 25 years! Find out why more Court and justice customers throughout the
USA and Africa are choosing our award-winning iJustice® (integrated justice) software for Courts, Diversion Programs, Supervision, Probation, Prosecution, Integration, eFiling/eServices, and more. Innovative solutions, 100% successful projects, 100% Customer Satisfaction!
211 Robert E. Lee Drive. Tyler, TX 75703 tel: 903-561-8328 fax: 903-561-8329 contact: Heath Rosenstein, Director of Sales and Marketing email: Heath@judicialsystems.com web site: www.judicialsystems.com ...Judicial Systems, Inc. is the premier provider of jury management software systems and court technology services to courts and municipalities nationwide. We serve our customers by delivering services and solutions focused on each customer's specific needs, with particular emphasis on developing and integrating information systems and improving technology in court processing.
1985 Yosemite Ave., Suite 135 Simi Valley, CA 93063 tel: 805-285-5831 fax: 805-285-5842 contact: Benjamin Myers, Account Executive email: benjamin@jurysystems.com web site: www.jurysystems.com ...Jury Systems Incorporated was founded by jury professionals and has been providing the best and most comprehensive jury management solutions for 25+ years. Whether large or small, our products have the flexibility and configurability to meet any court’s need. Our team’s expert insight as well as unmatched customer service and support prove we are the industry leader in jury management. We're here 24/7 to ensure your success.
Marshall Furniture Inc. 999 Anita Ave, Antioch IL 60002 tel: 847-395-9350 fax: 847-395-9351 contact: Michelle Wille email: michelle@marshallfurniture.com web site: www.marshallfurniture.com
... Since 1986 Marshall Furniture has been providing courtroom technology furniture. From ADA lecterns, evidence carts and counsel tables to boardroom and video conference furniture, we can match any architectural detail and meet any budget. Let us help design and build your next project.
nCourt,LLC
955 A Cobb Place Blvd. Kennesaw, GA 30144 tel: 888-912-1540 fax: 800-472-0614 contact: Tony Clancy, CEO email: salesinfo@ncourt.com web site: www.ncourt.com ...nCourt services more than 2,300 government customers in 30 states. Through customized websites and our live, bilingual Customer Care Center, citizens pay for multiple services using credit or debit cards. Our expanded payment portfolio includes traffic citations, property taxes, utilities, court fines and fees, parking tickets, and probation payments.
Northpointe Inc.
1764 Forest Ridge Dr., Suite A Traverse City, MI 49686 tel: 888-221-4615 or 231-938-5959 email: info@northpointeinc.com web site: www.northpointeinc.com ...Established in 1989, Northpointe is a recognized consulting and research firm that delivers software products, training and implementation services for behavioral and risk assessments to more than 200 federal, state and local criminal justice systems and policy makes throughout the United States and Canada. October/November 2015x
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National Sheriffs' Association
1450 Duke St. Alexandria, VA 22314 tel: 703-838-5320 contact: Hilary Burgess, Manager of Training email: hburgess@sheriffs.org web site: www.sheriffs.org National Sheriffs' Association (NSA) provides certification, training and assessments to maintain professionalism and security relating to courthouses and courtrooms. Online training is available also.
220 E. 1st Street Bethlehem, PA 18015 tel: 610-882-1820 fax: 610-332-3494 contact: Jackie Pirone, Mktg SAT and IR email: jpirone@orasure.com web site: www.orasure.com ...OraSure Technologies, the pioneers of oral fluid drug testing, offers testing products for drugs of abuse, cotinine and alcohol. The Intercept速 and OraSure速 Oral Fluid Tests offer laboratory confidence with oral fluid convenience. Q.E.D.速, our point-ofcare alcohol test offers quantitative ethanol detection with a high correlation to blood levels.
1010 Church Road Lansdale, PA 19446 tel: 800-839-5060 ext. 111 fax: 215-661-1280 contact: Anne Waite, Mktg. Coord. email: ahw@profsyseng.com web site: http://profsyseng.com/ ...Federal Contract #USCA12D0125 for all AOUSC and public bid entities for acoustics and audio/visual design contracts to provide consulting services to Courts, Architects, Interior Designers, Engineers, and Design/Build Teams for evaluation, design, and installation support of
Court Technology Electronic Systems for new construction, upgrades, and replacement of existing systems. Includes video conferencing, A/V control, media distribution, low voltage electronic systems, and cabling design including acoustical evaluation and noise and vibration control (N&VC) recommendations.
4650 S. Butterfield Rd. Tuscon, AZ tel: 520-745-0001 fax: 520-745-0001 contact: Jonelle Kearney, Communications Specialist email: jonelle.kearney@pointmaker.com web site: www.pointmaker.com ...Designed specifically for courtrooms, the Pointmaker CPN-6000 live streaming annotation system allows annotation of visual evidence from multiple video and computer sources while presenting from an iPad or touch display. New features include video/audio streaming, audio de-embedding, plus HDCP and HID compliance. Used in more courtrooms than any other annotator.
RevQ
4400 NE 77th Avenue, Suite 100 Vancouver, WA 98622 tel: 866-684-7387 (REVQ) fax: 360-260-1614 contact: Jon Daane email: jon.daane@revq.com web site: www.revq.com ...RevQ, part of the Columbia Ultimate family of companies, provides industry-leading software solutions and consulting services to improve success in revenue recovery and restitution compliance for Courts, Taxation and other public sector entities. RevQ leverages leading collections tools, techniques and technologies and unparalleled government expertise to help clients optimize efficiency, improve compliance, and increase collections.
Saltus Technologies, LLC
907 South Detroit Avenue, Suite 820 Tulsa, OK 74120 tel: 918-392-3900 fax: 918-392-3901 contact: Shawn Sicking, Sales and Marketing Director email: sales@saltustechnologies.com web site: www.saltustechnologies.com ...Saltus Technologies is dedicated to partnering with the Public Safety Community to provide the highest quality eCitation solution backed by industry-leading personalized customer care. Our digiTICKET速 electronic ticketing solution is a force multiplier - enabling officers to quickly issue tickets while eliminating illegible handwriting, error-prone data entry, and missing tickets.
Relational Semantics, Inc.
1185 Washington St. Newton, MA 02465 tel: 617 965-1700 contact: Bob Gorman, President email: bob@rsi.com web site: http://www.rsi.com/ ...Relational Semantics, Inc. (RSI) develops and delivers solutions that help state courts streamline processes, lower costs, and improve customer service. Combining 25 years of judicial experience and expertise in the latest technologies, RSI can help your court solve modern challenges including case management, efiling integration, mobile productivity, and public access.
1127 Sport Hill Rd, Easton, CT 06612 tel: 877-727-7764 fax: 615-261-9332 contact: John Diamond, Dir. of Sales jcdiamond@streetimetechnologies.com web site: www.streetimetechnologies.com ...StreeTime Technologies provides unique system for monitoring of alcohol and other drugs of abuse using ocular screening, sleep algorithms and automated PBT units. The PassPoint Ocular Scan is capable of screening large and medium size populations multiple times a week with only minimal officer or technician involvement in the screening process.
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tel: 205-758-2000 888 797-2661 fax: 205-345-5525 email: info@syscononline.com web site: www.syscononline.com ...Court Clerk streamlines court operations providing scanning, indexing, and viewing of documents associated with a case. Flexible interfaces allow transfer of information to/from law enforcement, integrated online payments, telephone reminders, and adjudicated information to state agencies to keep all agencies up to date and accurate. Syscon’s award winning CMS uses fingerprint scanners for authentication and electronic signing of forms by judges, clerks, attorneys, and officers. Fingerprint scanners, along with signature pads and PDF generation of forms and reports, allow a court to become virtually paperless.
Telmate
tel: 866-516-0155 email: Guardian@telmate.com web site: www.telmate.com/guardian ...Telmate Guardian is a technically advanced, low-cost, smartphonebased, GPS monitoring solution that offers a high-tech level of monitoring to lower risk populations within community corrections, including pre-trial, work release, probation and parole. The free app is compatible with Android and Apple smartphones, requires no new hardware for case managers or enrollees, and features innovative face and voice detection technology. Guardian gives courts, jail administrators and probation departments a cost-effective tool to revolutionize their approach to monitoring. It adds a new human dimension to offender monitoring, letting case managers know where and how enrollees are.
5101 Tennyson Pkwy Plano, TX 75024 tel: 972-713-37681 fax: 972-713-3777 contact: Michael Kleiman email: michael.kleiman@tylertech.com web site: www.tylertech.com ...Tyler’s Odyssey® product suite is a complete solution, from case management and document management to e-filing and financial systems. Odyssey seamlessly integrates these capabilities, improving the user’s experience and increasing court efficiencies. The Odyssey system has become the market leader, resulting in satisfied clients in more than 500 counties and across the U.S.
610 Opperman Dr. Eagan, MN 55123 tel: 651-687-7799 contact: Jackie Black, Sr. Marketer email: jackie.black@thomsonreuters.com courtmanagementsolutions@thomsonreuters.com web site:www.legalsolutions.com/courtmanagement ...C-Track allows courts to efficiently manage cases while improving collaboration across other judicial partners, enabling them to operate more efficiently, eliminate redundancies, and increase transparency and automating tasks associated with complex court processes. C-Track, a webbased enterprise software product, provides courts with an adaptable CMS solution built on open system architecture that can be updated and changed to adapt to the court’s needs.
563 E 770 North Orem, Utah 84097 tel: 801-226-2746 email: nanderson@tybera.com web site: www.tybera.com ...Tybera is a market leader in providing eFlex efiling software to courts, attorneys, and government agencies statewide. eFlex provides several workflow queues where submissions can be routed for e-signatures and reassignment,
document generation, gatekeepers for judges and our CASEaDia PDF binders judicial tool. Tybera also provides Alpine, a browser-based case management system that manages parties, events and calendaring through the complete lifecycle of a case. Alpine improves standard concepts of case management by adding powerful natural language search features that people expect from web applications. Lastly, Tybera provides a very affordable document management system, CEDAR, designed specifically for courts who are moving away from full featured DMS systems because of the high cost of licensing and maintaining users and interactive connections.
1700 S. Mt. Prospect Rd. tel: 800-235-2367 fax: 847-375-0775 contact: Meghan Burke email: forensicsales@usdtl.com web site: www.usdtl.com ...A leader in forensic specimen toxicology, USDTL was the first lab to test for the drug exposure in children’s hair, and continues to lead the industry in the development of objective assays for testing alternative specimens, such as fingernail, hair and blood spots, for heavy substance abuse. Certain specimens can detect heavy use as far back as 3-6 months.
2025 Leestown Road, Suite A1 Lexington, KY 40511 tel: 585-943-1843 contact: Michael Hartman, VP of Sales email: Justice.Solutions@xerox.com web site: www.xerox.com/justice ...At XEROX, we have decades of experience providing and implementing case and jury management solutions in complex, real-world justice environments. We are a Fortune 500 company offering systems integration, justice revenue services, electronic filing, interactive voice response, audio/visual technologies, document management systems, imaging and microfilm conversion, and violation processing. October/November 2015x
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Tyler Technologies partner specializing in Odyssey integration. www.sierra-cedar.com, 310.536.6288
Digital Recording Software
NoteWise from JAVS brings elite recording capabilities to a simple intersolution automatically when online payments are collected. www.justicesystems.com, 1.505.883.3987
Seamless Redaction
Extract Systems created ID Shield to meet the specific demands of government and public organizations to automatically capture and redact information from their recorded documents. ID Shield removes sensitive data from electronic or paper-based content permanently and securely.
www.imagesoftinc.com, 1.248.948.8100
Case Management System
HP’s Justice Case Management Solution is a customizable solution that helps facilitate the court’s work by automating and streamlining case management processes. It is an application framework built on the Microsoft Dynamics CRM platform that includes a suite at all levels of the judicial system. It is preconfig-
face you can use on any PC. Ideal for courts, NoteWise is designed to make courtroom audio recording easier than ever. Automatic Notes combined with pre-filled entries make repetitive notetaking a thing of the past. www.javs.org, 1.800.354.JAVS
Jury Management Systems The system’s technology was designed to seamlessly integrate with all case management systems and other workflow solutions. www.extractsystems.com, 1.877.778.2543
Workflow Solution
JusticeTech is a comprehensive technology solution that enables courts and public safety to store and manage 100% of their information electronically. It does this by integrating workflow and a common electronic case file with a court’s existing case management system. The resulting solution enables information to move efficiently through the process and allows key parties in the justice system to work collaboratively as a single, connected unit. The result is improved efficiency, enhanced transparency, reduced costs and increased public safety.
ured to include core court case management features and functions. www.Hp.com/services/msd, 1.650.857.1501
With the browser-based world becoming more prevalent in government applications, Jury Systems introduces JURY+ Web Generation (WebGen). Its new browser-based core JMS system offers a plethora of meaningful statistical and data capture elements to help each court record what is most important to their business needs and confirm they
Integrated Technology Solutions
Sierra-Cedar provides innovative solutions for organizations within the Justice and Public Safety (JPS) sectors. The company’s proven experience working with state, county, and municipal JPS agencies provides them with insight on how they can leverage optimal technology solutions to improve operating performance and enhance public service and safety. They are also a
are using the system to its fullest potential. From source lists to summonses, payroll, and backend reporting, the software is specifically designed to help master every aspect of jury management with the robustness and flexibility to adapt to courts of all sizes. www.jurysystems.com, 1.800.222.6974 October/November 2015x
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Continued from page 24 PureTrack leverages smart phone technology to provide the ultimate GPS enrollee tracking platform, the company says. PureCom RF Base Station brings new features and functionality to RF programs. PureTag is a highly secure compact RF bracelet that operates across the complete spectrum of the PureSecurity Corrections Tracking Suite. PureMonitor is designed to
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Columbia Ultimate/REVQ........17 Computing System Innovations............................15 Correctional Counseling............8 CourtView....................................7 Extract Systems.........................29 FTR Limited ................................5 Infax .............................................2 Journal Technologies .................9 Mentis Technology Solutions, LLC..........................3 National Sheriff's Association ............................25 OraSure Technologies, Inc. .....13 Professional Systems Engineering .............................6 Rapid Financial Solutions ........19 Streetime...................................22 StunCuff Enterprises, Inc...........8 Telmate ......................................21 Thermo Fisher Scientific..........11 Thomson Reuters.....................40 Tyler Technologies....................39 Xerox..........................................23 This advertisers index is provided as a service to our readers only. The publisher does not assume liability for errors or omissions.
get users the information they need. Use the tracking platform to quickly navigate through the intuitive interface to set schedules, generate reports, review tracking and run programs efficiently and effectively. www.supercom.com, 212.675.4606
point per minute. Unit can store up to 10 days of GPS monitoring data in its built-in memory. All zone information is stored in its built-in memory. Auxiliary optional equipment expands monitoring capabilities. www.stopllc.com, 866.525.8824
MONITORING SERVICES PORTABLE TESTING SYSTEM
The IN-HOM S.M.A.R.T. Mobile is a portable, handheld, breath test system that includes facial detection software when the user provides a breath sample. While the device will accept a breath sample at any time, the primary function is for the user to provide breath samples on a
Reliant is a public safety management and corrections technology corporation committed to assisting their customers and partners in deploying programming and technology strategies which increase safety, improve community supervision outcomes and reduce staffing costs. Their monitoring services division provides comprehensive electronic and alcohol monitoring equipment and support services to local governments, law enforcement agencies and private citizens. http://reliantmonitoring.com, 919.754.9422
SCRAM HOUSE ARREST
fixed schedule designated by their monitoring authority. The lightweight device allows the user mobility and discretion to test at work, home, or anywhere else. www.smartstartinc.com, 1.800.880.3394
SCRAM House Arrest is a standalone home curfew system that is built to work with today’s home communication options. SCRAM House Arrest connects with an advanced base station, which can operate overhome Internet routers,
GPS MONITORING DEVICE Satellite Tracking of People LLC provides a suite of GPS and RF offender monitoring hardware, software and services. BLUtag is a onepiece GPS monitoring device. It reports four types of tampering: case, strap, GPS jamming and GPS shielding and offers enhanced secondary location technology and is the only device with 48+ hours of battery power on a single charge when receiving one GPS location
standard or digital phone lines, DSL, Vonage, or a SCRAM-provided wireless system. The system fully integrates in a single software application with the entire SCRAM Systems suite of electronic monitoring technologies. www.alcoholmonitoring.com, 1.800.557.0861
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