October/Novermber 2019
Making Inroads Into the Opioid Crisis
Vol. 17 No. 5
Next Gen Document Management
tackling cyber threats CHANGE SERVICE REQUESTED Courts Today 69 Lyme Road, Hanover, NH 03755
with alternative & diversion programs
Publisher & Executive Editor
Thomas S. Kapinos
Assistant Publisher
O C TO B E R / N O V E M B E R 2 019 V O L U M E 17 N U M B E R 5
Jennifer Kapinos
Editor Donna Rogers Contributing Editors Michael Grohs, Bill Schiffner G.F. Guercio, M.J. Guercio Editorial Intern
F EATU R E S
4 Making Inroads Into the Opioid Crisis
14 Document Management Morphs to Next Gen
18 CTC Conference Offers the Latest in Hi-tech
24 Tackling Cyber Security Threats
29 Annual Court Technology Directory and Buyer’s Guide
Katrina Stroud Art Director Jamie Stroud Marketing Representatives Bonnie Dodson (828) 479-7472 Art Sylvie (480) 816-3448 Peggy Virgadamo (718) 456-7329
with alternative & diversion programs
is published bi-monthly by: Criminal Justice Media, Inc PO Box 213 Hermosa Beach, CA 90254 310.374.2700 Send address changes to: COURTS TODAY 69 Lyme Road Hanover, NH 03755 or fax (603) 643-6551 To receive a FREE subscription to COURTS TODAY submit, on court letterhead, your request with qualifying title; date, sign and mail to COURTS TODAY 69 Lyme Road Hanover, NH 03755 or you may fax your subscription request to (603) 643-6551 Subscriptions: Annual subscriptions for non-qualified personnel, United States only, is $60.00. Single copy or back issues-$10.00 All Canada and Foreign subscriptions are $90.00 per year. Printed in the United States of America, Copyright © 2019 Criminal Justice Media, Inc.
BY MIC H A EL G ROH S , C O N T R IB U T IN G E D I T O R
OPIOIDS AND THE ACCORDING to the Center for Court Innovation, the percentage of overdose deaths in the U.S. has increased by double-digit increments each year since 2014. The Substance Abuse and Mental Health Services Administration (SAMHSA) reported that 2.1 million Americans have an opioid use disorder (OUD). In 2016, there were 63,632 drug overdose deaths in the U.S. Two-thirds were from opioids. The National Institutes of Health reported 72,306 deaths from drug overdose in 2017. Again, two-thirds from opioids. The epidemic has wreaked havoc on the criminal justice system. Police, probation officers, and even court staff are being trained to administer overdose reversal
medication. Jails are monitoring the detoxification of incarcerated users, a task traditionally conducted in a medical setting. This has justice officials nationwide working to develop innovative, effective responses to opioid-related crime and OUD treatment. A report penned by Michelle White and Tara Kunkel of the National Center for State Courts detailed the impact the epidemic has had on the justice system. The human and financial costs are enormous. Need outweighs resources. In many systems, dockets and caseloads are filled with individuals with opioid-use disorders. Access to treatment, particularly medicationassisted treatment (MAT) combined
with cognitive behavioral interventions, is limited, especially in rural communities. The epidemic has profoundly affected courts and not just criminal courts. Family courts have been deeply impacted. After years of decline, the number of children in foster care has increased in 75% of states. From 2012 to 2016, the percentage of removals nationally due to parental substance abuse rose by 13% to 32.2%. There has also been the matter of lawsuits. According to the
there have been more than 2,000 lawsuits related to the industry’s alleged aggressive marketing of opioids and negligent oversight of distribution. On October 21, in
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While overdose deaths are still staggering, progress is being made, according to federal authorities.
Summit. The summit involved delegates from each state to develop regional plans and methods to combat the opioid epidemic. Member states continue to share potential practices and implement the objectives of the regional plans. Courts are encouraged to work with partners by investing in “local, state, and regional multi-disciplinary, system-level strategic planning to identify policies or practice changes that can improve treatment engagement and reduce the risk of overdose death.” Judges have been found to be effective at using their convening power to bring together a range of stakeholders. Communities are also encouraged to not focus entirely on heroin use but on substance abuse overall. A CDC study found that essentially everyone who used heroin also used at least one other drug, and most used three or more. RJOI also recommends programs that will divert people with SUD from the criminal justice system and into treatment. They further that problem-solving courts, such as adult drug courts, are the “most notable examples of effective approaches.” There is
COURTS Northern Ohio, lawyers reached a $260 million settlement hours before the nation's three largest drug distributors and a major manufacturer were to face a jury trial in the first federal trial over the epidemic. The epidemic has had more than a human cost. The financial costs are enormous. Judge David Tapp, Circuit Court Judge for Kentucky's 28th Judicial Circuit, points out that in 2019, the financial impact the epidemic has had on the nation has reached $171 to $217 billion just for the single year. “Economically, we will be reeling for decades.” Altarum, a nonprofit health research and consulting institute, estimated the cost to the U.S. economy between 2001 and 2017 to be $1 trillion. Between 2001 and 2017, the costs of the epidemic rose from $29 billion to $115 billion. They project the financial burden will total $200 billion in 2020 alone. As White and Kunkel reported, in August 2016, representatives from courts in nine states convened for the Regional Judicial Opioid Initiative (RJOI) October/November 2019x WWW . C OU R T ST OD AY . CO M
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also the element of anticipation. RJOI recommends using targeted screening questions designed to identify individuals involved in the criminal justice system who are at high-risk for overdose death into all criminal-justice-agency intake forms. Research suggests that individuals who have a history of non-lethal overdoses, individuals with a history of opioids in combination with benzodiazepines
has been hit particularly hard by the epidemic and helped spearhead the method of using naltrexone in treating OUD participants. Naltrexone, which was developed for the treatment of alcohol dependence, has been used to treat those with OUD. It is an extended injection that lasts for 28 days. Users cannot feel the effects of opioids. (A pill form is also available but tends to create less
such as Xanax and Soma, and individuals with an OUD who have been recently released from a restricted environment (such as jail) are at a higher risk of overdose death. They recommend this population be prioritized for treatment and overdose-prevention services, including naloxone access. Naloxone (common brand Narcan) is a lifesaving, short-acting opioid antagonist that will bring a patient out of an opiate overdose by stripping the opiate from the opiate receptor.
enthusiasm since it tends to be not as effective because if people wanted to go out drinking, they simply stop taking the drug.)
MAT on the Upswing One method that has been gaining traction in courts is the use of MAT, which utilizes buprenorphine, methadone, and/or naltrexone. Kentucky, says Judge Tapp,
Two Treatment Models SAMHSA highlighted several justice systems that have used MAT to treat individuals with OUDs in correctional systems. There are two basic models. The first, used in New Jersey and Rhode Island, provides the full range of medications (buprenorphine, methadone, naltrexone) to treat OUD over an extended maintenance period. The aim is to stabilize individuals over the course of their sentences and after their release. The second model, utilized by Kentucky and Massachusetts, focuses on preventing relapse.
Often detoxified upon entering the criminal justice system, individuals with OUDs are provided naltrexone immediately before release and for a period thereafter to avoid the heightened risk of relapse once back in the community. Judge Tapp points out that Kentucky has really focused on the problem areas. Outpatient counseling and MAT were not even available five years ago. Now the Chief Justice of Kentucky has signaled his desire to expand the scope of participants beyond the high risk/high needs members of drug court to lower risk/lower need members of other courts such as family courts and misdemeanor courts. He points out that there are a huge number of people and not enough resources. Being a rural state, notes Judge Tapp, there is a problem for many in Kentucky accessing treatment, both as a result of scarcity of resources and literally getting there. He says they recently received a $500,000 grant to get people secure transport to treatment. The secure transport assures they arrive to and from the services. (This helps address the problem that if someone is getting a ride to an outpatient counseling session by someone who also has an OUD, they may never get there.) Other states have taken innovative strides to address the epidemic. New Jersey recently increased and improved access to SUD treatment in its jails and prisons via several initiatives. The Mid-State Correctional Facility, which closed in 2014, was reopened in 2017 as an addiction treatment center for individuals in prison. The facility partners with a national treatment
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provider and operates as a correctional treatment center to deliver SUD treatment and house nearly 700 men. Although the program serves others with different SUDs, a primary focus is to address the opioid epidemic and its criminogenic risk factors. As such, it provides access to evidence-based OUD treatment, including all forms of MAT. Several county jails in the state have also begun offering MAT. In January 2017, the Rhode Island Department of Corrections has also implemented a new model for treatment to address the opioid epidemic. The department works through a partnership with a community vendor with statewide capacity to ensure access to MAT for individuals with an OUD while in custody. All three medications approved to treat OUD are offered. As a result, Rhode Island is now the only state in the country to offer all forms of MAT across their entire incarcerated population. SAMHSA points out that both models appear to be more effective than programs that do not offer MAT. (The two models have not been directly compared, so there is no current data documenting which one has been more effective.) Related research indicates that offering all forms of MAT is likely to be more effective in most settings, and where possible, offering all forms of MAT is considered best practice.
New Caveat: Meth on the Rise Judge Tapp has noticed a possible improvement in the amount of opioid cases, but it comes with a
caveat. Users, he notes, seem to be turning back to methamphetamine, and all medically assisted treatments are geared for opioid addiction. The trend has also been identified in Wisconsin where between 2014 and 2018 the opioid epidemic killed 3,800 people, but a surge in meth use has quietly superseded opioids. In 2018, the State Crime Laboratory handled 1,452 meth cases—an increase of more than 450% since 2008. The number far exceeded the 1,055 heroin cases handled that same year. Still, there has been true progress. Judge Tapp has noticed a sociological shift regarding opioid addiction and an improvement in public perception of those with a record related to OUD. Rural Kentucky, he says, has a large population of people who are officially homeless. Programs such as Recovery Kentucky assist those recovering from chronic substance abuse and addiction move toward a life of sobriety. It supplies a stable place to live and a support system to help those in SUD recovery. There are also much better job and reentry programs and an improvement in finding full time, livable wage employment. Kentucky drug courts have a 92% employment rate. The SMART Program (Supervision, Monitoring, Accountability, Responsibility, Treatment), which combines drug testing with intense supervision and immediate sanctions for highrisk probationers, is closer to 94%. Furthermore, employers seem more apt to not rejecting someone with a record related to OUD. In drug court, participants are tested two or three times a week. Employers are more willing to hire
those in court assisted recovery. Judge Tapp also notes that they have worked with technical and community colleges, so participants can obtain certificates in fields such as aircraft maintenance and welding, careers well within the “living wage” range. According to SAMHSA, there have been other indications of progress. Prescription opioid misuse among youth has declined over the past 10 years, and heroin use among youth seems to have stabilized. Prescription opioid misuse initiation and overall misuse has been declining, and there has been a plateau of overdose deaths involving commonly prescribed opioids. Some states have even started seeing a leveling off of overdose deaths. CT
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BY G. F. G U ERC I O, C O N T R I B U T I N G E D IT O R
$ " (&% #&# ( (&% $ '%$' ( %' (& The buzzword NextGen feeds into the idea of a major software upgrade—fitting, as technology continues the metamorphosis for all things document related.
I
t all started with pen and paper—the first document. Or does it go further back to quill‌or papyrus‌or to stick and dirt? No matter, documents are more than the sum of their parts. They can be legally binding, highly confidential or contain important personal data. Dealing with documents is crucial to court systems. Technology has become pivotal in the metamorphosis of document transcendence. Just as technology has touched every aspect of our lives—from Alexa’s growing reach with wearables to app-based cooking classes with star chefs—in the courthouse the same tech has morphed document management into its NextGen mode: streamlining information flow; reducing tedious tasks; foldering/fast-batch scanning; adding the ability to collate, redact, share, store, retrieve, autofill; as well as integrating electron-
ic stamps, signatures, filings, citations and warrants. The metamorphosis within the court system manages many of the document purposes necessary to the smooth operation of the justice realm. A few have been selected and highlighted below.
' ( " ( ( !$" ' #&"# $ ( ( '
or creates information for a new case, without needing someone to manually key the information. The technology routes documents for triage or quality control, and determines the workflow, without a human having to review every document. While processing, it can identify and redact private information. Troy Burke, director of Government Solutions, 877.778.2543 x534, Troy_burke@extractsystems.com
Using optical character recognition and artificial intelligence, Extract’s software captures relevant courtdefined data and ties it to an existing case in your case management system
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% (# !&(' ! !%# & $ #%!$&' $ ' Odyssey Case Manager from Tyler Technologies features an integrated document management application that makes thousands of documents seamlessly available across all Odyssey applications in one centralized location. This
enables you to streamline, organize, and share important information, reduce costs, eliminate paper, and save time. The document management application also allows distributed file storage for remote offices while images are routinely uploaded to central servers for backup. 800.431.5776, cjsales@tylertech.com, www.tylertech.com
$ " %' $&%(&% #&# ( (&% $ "%!$& ImageSoft’s Court Solution, powered by OnBase by Hyland, follows the Component Model blueprint (see “CCM Blueprint� sidebar below) to equip courts with a robust Enterprise Content Management System. Keying full-
text or metadata searches across case files, rules-based routing of documents, automating case file foldering, electronic signing capabilities for the judge and fast-batch scanning work together to liberate courts from outmoded processes
or the expense of replacements. All this is possible due to seamless integrations with any case management system and easy data exchange. 855.533.3366, imagesoftinc.com
! !%# ' ! (& ( #&# ( (&% $ "%!$&' CaseLines is a comprehensive digital evidence management solution for justice and legal teams. The platform allows users to efficiently and securely prepare, collate, redact, share and present doc-
umentary and multimedia evidence in a single system. Police, prosecutors, lawyers, barristers and judges in civil and public law
CCM Blueprint: Defining a New Way Forward BY S U E H U MP H R E Y S , D IR E CT O R O F IN D U S T R Y R E LATI ONS , E QU I VANT
The Court Component Model (CCM) helps to define a new way forward for both courts and technologists to design, sell/purchase and implement technology for courts. Under the CCM—introduced in 2017 by the Joint Technology Committee established by Conference of State Court Administrators, National Association for Court Management, and National Center for State Courts—emphasis is on defining individual components that can interact through standard connectors, allowing courts to choose systems that address the specific needs of their court and the flexibility to add on or swap components downstream as desired. The components of the CCM are groupings of software that individually cover a major court process or operation, and collectively can work together, sharing data and certain services to facilitate a truly comprehensive court environment. While the components are still evolving through the work of a national CCM working group, they currently include: case manager, participant manager, accounting/financial, scheduling/calendaring, document/content management, eFiling, judicial tools, public access, litigant portal, online dispute resolution, jury management, remote audio/visual, digital recording, electronic transcripts, evidence/exhibit management, notifications, payment processing, and compliance monitoring. October/November 2019 14
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Case Study: BerkOne, Inc. Marion County, Indiana W A RRA NT S W I N D O W CU T F R O M H O U R S T O MI NU TE S
The Marion Superior Court is the busiest county court system in the state of Indiana. As part of its activities, the court processes more than 4,000 warrants every year. In many cases, warrants are required on a time-sensitive basis. For example, if an officer pulls over a motorist suspected of driving under the influence (DUI) and needs to conduct a blood test, there is a short window of time during which the test can reliably be performed. Searching for a solution, Marion County turned to BerkOne to match the county’s vision with an easy-to-use replacement for the paper-based warrant issuance process. The county also wanted the new process to fit into the current systems. Now law enforcement officers complete an electronic warrant form—containing a submission page and the warrant itself—and submit it via email from their vehicle’s computer. The email content and attachments are imported into a central repository. The system automatically extracts key information such as the submitting officer’s name, along with the date and time of the submission, before entering it into a review queue. The warrant request is initially reviewed by a clerk before being sent to a judge for approval. Both clerks and judges are automatically notified via email when a warrant is awaiting review. Each step is monitored via a timer and alerts are sent from the Kofax server if the task is overdue. The system also sends automatic updates to the submitting officer. The new electronic warrants system reduced turnaround from several hours to the current average of 18 minutes. The rapid issuance enables more accurate results, i.e. blood alcohol levels in suspected DUI’s, and eliminates law enforcement travel time for warrant signatures and associated costs. The scheduling of warrant review duties to primary and backup judges creates a more predictable workload for judges, and mobile access allows judges to handle cases from any location, no longer having to be at the courthouse around the clock. The all-digital workflow reduces paperwork handled by court clerks and the flexibility enabled the reassignment of 10 court personnel to other areas. Link: https://www.berkone.com/casestudies/berkone-provides-electronic-warrants-system-county-government/
cases use CaseLines globally, including the UK, South Africa, Canada, Dubai and Abu Dhabi. The platform can hold over 350,000 cases, with over 120 million pages of evidence. 202.434.8185, www.caselines.com
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( !$& ' The Tybera CEDAR document management system (DMS) is designed specifically for court needs. Most DMS systems are designed to check out and check in
documents and manage their revisions. Courts need a document repository that can store, retrieve, and manage the official documents without worrying about how many users are logged into the system when efiling or public access is involved. A court needs
to be assured that the documents sent by a filer are protected and maintained, not changed. The stor-
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age and retrieval of documents in CEDAR are designed to come from the efiling or case management system and not from a client interface. CEDAR has an administrative interface to make changes to documents and manage where the documents are stored. This interface is designed to be administered by only a few individuals rather than many PC clients or users. 801.226.2746, www.tybera.com
' ( " ( # #&%' " &# $"& Using a laptop or tablet in the field, officers can type warrant request e-forms and submit securely via email to the court. The system assigns warrant requests to a judge, monitors the process, escalates as needed, keeps the submitting officer updated, sends the approved warrant back to the field, and maintains a permanent electronic archive. The officer can print on a local printer to serve the
warrant. The BerkOne Electronic Warrants System (EWS) reduces warrant turnaround time from hours to minutes, eliminates trips to the courthouse, improves judi-
cial efficiency and is fully auditable. Steve Hendrick, SHendrick@BerkOne.com, 866-396-8194, www.BerkOne.com
( % (&' $" % $ " (&% ( &$ $ ' This NextGen Court Technology Component is an enterprise document, image, template, eStamp, and eSignature ser-
vices automation and management system, aka: iDocument, an iJustice Solution by Integrated Software Specialists, Inc. It allows design, upload, storage, management and enterprise-wide use of your proprietary templates and electronic assets. Documents, images, photos
and other electronic media can be scanned and uploaded. This solution also enables design, upload, management, and reuse of eDocument templates, eStamps,
eSignatures, and more. Your applications can use the templates to automatically pull data, pre-fill and auto-generate all types of documents including letters, forms, web forms, reports and notices. You can leveraging your templates, eStamps and eSignatures to automate virtually any workflow, including complex “review and approval� workflows such as eFiling, eCitations, and eWarrants that orchestrate information sharing and create valuable integrated justice solutions that serve and benefit many departments, the public, and all court customers. Michael Locascio, info@issintl.com, 847.240.5070 x5353, www.ijusticesolutions.com
# (' #&# ( (&% $ "%!$& NTT Data Intelligent Case Management solutions are tailored, user-focused solutions for the entire case management lifecycle. The company uses the latest
tools to create solutions tailored to the unique needs of each agency. With its advisory services—from business intelligence transformation, big data strategy and information governance to health checks and predictive capabilities—users get a differentiated user experience throughout the entire case management process. The company enables government agencies to automate, monitor and predict non-repetitive tasks to ensure efficiency, predictability, transparency and traceability. 1.703.848.7299, www.nttdata.com October/November 2019x
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BY BI L L S C H I FFN ER, C O N T R IB U T IN G E D I T O R
CTC 2019 Offers the Very Latest in Court Hi-tech From voice activation to AI and conferencing to kiosks, this biennial conference brings on the newest—and serious—tech toys. "# ! # # !# " # " " ! # ! " " # # " " #! # ""#! "# !" !# #!" #! " # # ! # #! " ! # !# # # " "# "# "# # ! "# !! " "# ! # # " " #! !# " "# #
Voice Activated Systems
Collections Services
The Court Voice Skill from Garretson Technology allows courts to communicate with clients using the power of Amazon Alexa and Google Assistant. Clients can ask their smart speakers and smartphones questions about a specific court system. With the huge growth rate predicted by G a r t n e r there is reported to be a huge demand for quality Voice First applications, which means a cost increase. By choosing to build a Voice First application today, facilities will be saving money and beat their competitors into this new high growth marketing area. 1.623.349.4277, www.gtechaz.com
Originally operating under the name Credit Bureau of Christian & Montgomery Counties, this company has been successfully serving clients with exceptional accounts receivable management (ARM) services since its inception in 1938. In 2011, it experienced a total renova-
ties. To further demonstrate that CCP is at the forefront of technology, it has implemented WebAR Virtual Agent Collector. With this secure, online payment system, consumers enjoy the benefit of making payments online, anytime, when it is convenient for them. This avatar technology is designed to operate in compliance with regulatory guidelines and treat every consumer with dignity and respect. 1.217.284.4400, www.creditcollectionpartners.com
Kiosk Solutions tion of the organization, beginning with changing its name to Credit Collection Partners (CCP). Beyond rebranding, this transformation included new technology, new leadership, and a new focus on serving municipal clients. As of mid-2015, the firm is serving over 40 of the 102 county governments in Illinois as well as numerous hospital and health care-related enti-
Adgators’ fullservice kiosk solutions feature a cloud-based platform that imports a facility’s daily data file and builds check-in records of visitors. On the front end,
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their easy to use search screen provides results specifically related to a visitor’s case. Facilities have the option for staff to utilize existing devices to manually check-in visitors or choose one of the self-service kiosk options. 1.866.610.5554, www.adgators.com
Touchscreen Solutions SmartScreen is an interactive self-service solution that allows patrons to look up any courthouse information on a touchscreen monitor or kiosk. Visitors can view the day’s docket, a map of the courthouse, FAQs, public notices and more. The check in process can also be streamlined using the SmartScreen module. 1.770.209.9925, www.infax.com
Administration Solutions Accelerate processes across your facility’s justice system with Clearview Court and Clearview Jury from Avenu’s Insights & Analytics. The company’s end-to-
end court case and jury management solutions provide powerful functions and advanced workflows to meet the needs of today’s court systems. Facilities can automate reporting as well as enable self-service juror check-ins. Avenu’s Justice Solutions are said to reduce costs and uphold national standards at every stage—creat-
ing a smoother, smarter experience for judges, court staff, and constituents. 1.800.927.5125, www.avenuinsights.com
Premium Pen Display Featuring a 15.6-inch full HD resolution LCD display, the Wacom DTK-1660E is a premium pen display that enables courts to create an optimal paperless workflow for inperson customer interactions. With state-of-the-art encryption and 8,192 levels of digital pen pressure sensitivity that enable biometrically-accurate electronic signature cap-
ture, it provides users with a secure electronic signing and writing experience. The DTK-1660E also combines a modern, slim look with exceptionally comfortable usage in portrait or landscape mode for maximum user convenience. 1.503.525.3100, www.wacom.com
Government Services MSB Government Services has worked exclusively with governmental entities for more than 25 years. That niche of only working with these government entities allows MSB to determine the best solutions to improve recovery rates and to generate additional revenue for essential government services. The company offers services such as case management
and reporting and 24/7 client access through client portal and navigation systems and multiple payment options. 1.800.568.7004, www.muniserv.com
Case Management Software Astraea’s Court Case Management Software Solution is a new modern, comprehensive and configurable court case management software solution for the court. Astraea is a secure, all-
inclusive solution that was developed for today’s cloud environment regardless of size or jurisdiction type. It’s a complete back office solution including imaging, electronic signature, financials, calendaring, dashboards, etc. 1.817.832.6175, www.caseflowtechnologies.com
Network-based AV Distribution EvertzAV's MMA-10G is an end-to-end network based distribution and routing technology tailored for the ProAV market. EvertzAV has carefully designed each aspect of the MMA-10G
ecosystem, blending the predictability of the baseband world with the flexibility and scalability of the networking world. The MMA-10G uses 10G Ethernet at its core for transport of packetized video, audio, and control data. The
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platform allows multiple video, audio, and control streams to all be carried over a single 10GE port. To guarantee trouble-free operation, the MMA-10G solution features purpose-built 10GE switch fabrics, which come in a wide range of port counts to handle any size project from small to large. 1.877.995.3700, av.evertz.com
AI-Ready Infrastructure AIRI simplifies the complexities of AI infrastructure with an integrated data storage solution for court facilities large and small. Pure Storage’s AIRI and AIRI Mini are
AV Systems
ition audio/video signal delivery solution. System control, signal extension, distribution, seamless/KVM switching, videowall, and multiviewing capabilities are fully integrated into the platform. Boasting full format agility, true 4K/60 4:4:4 HDR HDCP2.2 capabilities, edge-to-edge zero frame delay and unparalleled stability, the IP-NINJAR leverages off-theshelf 10Gb Ethernet infrastructure to replace traditional baseband AV architectures. With an elegantly simple architecture, unlimited I/O and footprint scalability and individual node-level monitoring, the IP-NINJAR unleashes valuable signal management advantages for Pro AV and IT. 1.203.204.2445, www.idkay.com
AI Speech Recognition
the first converged infrastructure solutions purpose-built for AI. As organizations generate and store an increasingly vast amount of data, it is more important than ever that innovators drive value, insight and impact from their data to make their facilities run more efficiently. 1.800.379.PURE (7873), www.purestorage.com/airi
AV Solutions To meet growing global demand for 4K video, IDK has developed a powerful AV System Solution: IP-NINJAR. IP-NINJAR is an IP based, turnkey, high defin-
CourtSmart AI manages the security and confidentiality of the process through the entire court proceeding. It sends a live text
stream in multiple languages to courtrooms or any designated location. CourtSmart AI Speech Recognition delivers a revolution in transcription and interpreting services, provides real-time transcription and interpreting directly from CourtSmart digital recording systems and creates transcripts and translations of archived audio from any digital recording vendor. 1.800.235.8690, www.courtsmart.com
The Q-SYS Ecosystem is said to be the world’s only integrated audio, video and control platform that’s built on standard off-theshelf IT hardware/network infrastructure, allowing it to easily integrate with other IT platforms. The flexible software foundation of the Q-SYS Ecosystem scales simply and cost effectively, reducing the need for dedicated hard-
ware and eliminating complex integration workarounds that are common to traditional AV&C solutions. The Q-SYS PTZ-IP conference cameras are reported to deliver professional quality conference video feeds for small and medium sized rooms. 1.800.854.4079, www.qsc.com/qsys
Integrated A/V Solutions FSR manufactures a wide variety of signal management and
infrastructure solutions for the audio/video, datacom, and government markets; these include floor, wall, table and ceiling connectivity boxes, as well as a full line of interfaces, distribution
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amplifiers, matrix switchers, seamless switchers and HDBaseT & CAT-X signal delivery solutions. 1.800.332.FRS1, fsrinc.com
Cloud Services Nutanix delivers solutions to elevate IT to focus on the applications and services that power organizations. At the heart is the Nutanix Enterprise Cloud
After the meeting, publish a full and integrated public record, which links the agenda directly to the video. 1.800.314.0147, www.granicus.com
System Integration As a systems integrator and information technology company, GENCOMM provides communications products and services to a wide variety of customers both nationally and internationally. GENCOMM is experienced in helping city and state departments
agers for juvenile case managers. The system manages all of the information, processes and people associated with a youth or facility, freeing staff to focus on the kids in a facility’s care and outcomes. 1.877.692.4978, www.youthcenter.com
Video Interpreting Solution Paras and Associates (PAA) and NWN Corp. offer a turnkey hosted court video interpreting system. PAA pioneered the use of video remote interpreting in 2005, creating an exclusive, patented design for the exchange of inter-
Platform that natively converges several aspects of the datacenter infrastructure through a softwaredefined solution with rich machine intelligence. Nutanix Acropolis software integrates computer, storage, virtualization, networking and data protection services. 1.855.688.2646, www.nutanix.com
Video Solutions Granicus Video enables organizations to build a content-rich library of live and archived public meeting webcasts and records without hassle, enabling agencies to reach a broader audience and further meet modern transparen-
design, install, and manage audio/visual solutions. GENCOMM also provides long-range planning using technology roadmaps. This strategic approach ensures government agencies are making the best investments with their limited resources. 1.801.266.5731, www.gencomminc.com
Juvenile Detention Software YouthCenter was designed specifically by juvenile case mancy demands. With easy-to-use media management tools, agencies can schedule and broadcast live webcasts while simultaneously recording and archiving the live content to unlimited storage. Agendas can be imported prior to each meeting, allowing for video to be indexed in real-time, which eliminates hours of follow up work after an event has ended.
preter service using proven Cisco platforms with business video and audio. Along with NWN, a Cisco Gold Partner, the company provides a hosted environment for video device registration and call center intelligent routing all in one solution. Courts can now bring a video system up in weeks, avoiding the expensive setup and maintenance costs of servers and backend software. 1.510.658.3793, www.paraandassociates.net
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BY DONNA R OG E R S , EDITO R
CYBER ATTACKS ON THE RISE Phishing, viruses, ransomware… these malicious cyber attacks are constant, how are courts responding?
It’s a court’s worst nightmare: files and records are held for ransomware and a huge sum must be paid to restore (hopefully) those files. Even an employee’s innocent click on one link can offer a tiny crack into massive confidential data files that a hacker can wrest open, leaving the court vulnerable to massive beaches and/or loss of years’ worth of data. It continues to be a real threat to the judicial branch and judges have been
speaking out about the dangers of cyber attacks on courts and how to tighten up e-security. Undoubtedly digital tools deployed by the judiciary have so improved efficiency and transparency of the court that they are necessary; but we must remember they pose a double-edged sword that enlarges the courts’ digital footprint. The very tools that best modernize business—e-filing, online payments, mobile wayfind-
ing, juror check-ins and more—all contribute. “Consequently, there are multiple entry points for data breaches in the judicial branch,” points out Brian J. McLaughlin, public administration faculty, Villanova University. In a Trends in State Courts cybersecurity piece for the National Center for State Courts he writes: “These points include judiciary case management systems, networks, servers, cloud storage, software programs, WiFi systems, October/November 2019x
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employee devices, and an array of court-specific technology. No longer is just one desktop PC assigned to each employee within a court facility. Judges and court staff now uses laptops, tablets, and smartphones to conduct court business. These devices are used outside the confines of the courthouse, accessing networks within and across jurisdictional lines.” In fact, cyber attacks had been becoming so much of an issue that in 2017 the federal Judiciary designated cybersecurity as their top administrative priority. In a report to Congress that year Judge Julia Gibbons, chair of the United States Judicial Conference’s Budget Committee, stated: “Judiciary systems have and will continue to be targeted, like government and commercial entities everywhere.” Sometimes major attacks seem remote; however, courts that have been targeted can attest to a painful process that included compromised sensitive records, time lost and costs incurred that could reach seven figures. For example, a crippling June 2016 cyber attack on the Minnesota Judicial Branch website disrupted Minnesota’s website functionality for 10 days. This type of attack is known as a distributed denial-ofservice (DDOS) attack, which overwhelms a website with network traffic, effectively blocking out legitimate users. It was the second such attack on the agency since late 2015, the )$%( %" &' reported. Court officials said there has been no evidence that secure data had been improperly accessed during the attack, which the international hacker group, Anonymous Legion, took credit for. In fact, these types of attacks on
the Minnesota state judiciary are not unusual, according to a court statement. "Every day, hackers try to find and exploit gaps in Minnesota's networks, hoping to steal sensitive information or bring websites down," said MN.IT Services, the agency that administers their network. “The cybersecurity request this past legislative session reflects the fact that all organizations—both in government and the private sector—operate in an increasingly hostile digital world.” “Cybercrime is becoming increasingly organized, and cybercriminals are continually modifying their attacks,” said Beau Berentson, a spokesman for the state court administration office. "This means that cybersecurity needs to constantly evolve to defend against and respond to changing threats." Berentson told the )$%( %" &' that the state has asked the FBI Cyber Task Force to investigate the attack. But that was not where the story ended. In 2018, a hacker breached a Minnesota state agency email, placing data of 11,000 at risk. The data breach at the Department of Human Services involved an employee’s e-mail account that was compromised as a result of a cyber attack. A hacker unlawfully logged into a state e-mail account of a DHS employee and used it to send two e-mails to one of the employee’s co-workers, asking that co-worker to pay an “invoice” by wiring money. The incident was the third data breach in just over a year at DHS, albeit not the judicial branch, but the state’s largest agency, and comes as state agencies face a barrage of increasingly sophisticated
hacking attempts. According to the )$%( %" &', over the five months surrounding the breach, state employees reported more than 92,500 suspicious e-mails—an average of over 600 per day—to Minnesota IT Services, which provides technology services to state agencies. On average, Minnesota IT Services security staff identifies eight new phishing websites each day that specifically target state employees, the agency said. During June and July of 2018, for instance, hackers accessed the state e-mail accounts of two DHS employees and used those accounts to send spam e-mails. In that incident, the personal information of about 21,000 Minnesotans was compromised. Then, in September, a hacker used an e-mail phishing campaign to gain access to the state e-mail account of an employee in the Children and Family Services division of DHS. The hacker used this account to send spam e-mail messages and may have viewed some of the information contained in the account. The latest data breach occurred in the Direct Care and Treatment (DCT) division at DHS, which provides care to about 12,000 people with mental illnesses, developmental disabilities and substance abuse disorders. Once the hacker gained access to the state e-mail account, the person pretended to be a DCT employee and sent e-mails to the employee’s co-workers. They quickly recognized that the messages were suspicious and reported them to Minnesota IT Services. Responding to the string of cyber attacks, the Star Tribune (ital.) reported, Minnesota IT Services deployed a new cybersecurity tool that blocks malicious
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links and attachments in e-mails intended for state employees. This tool could have prevented many of the breaches at DHS, including the latest incident, according to the paper. The agency has also revised its policies and procedures to ensure they can respond more quickly to data security incidents.
Federal Judge Takes Action Judge Gibbons in her May 2017 testimony to the House of Representatives noted that following the 2015 cyber attacks on the Office of Personnel Management, in which the personal data and background investigation records for millions of current and former federal workers, contractors, and their families were compromised, “the Judiciary took immediate steps to reassess its own cybersecurity countermeasures and identified several areas requiring attention. Our IT personnel routinely counter a wide range of threats posed by hackers, computer viruses, and other malicious acts. Inevitably, however, Judiciary systems have and will continue to be targeted, like government and commercial entities everywhere.� In her request for the fiscal year 2018 budget she asked for $85 million for cybersecurity activities in the federal judicial conference’s largest accounts, which included $8.8 million for cybersecurity program increases. Over the past three years the federal judiciary initiated significant upgrades and expansions to its cybersecurity operations. Gibbons further noted: “The Judiciary’s cybersecurity program incorporates multiple layers of
security defenses placed throughout its IT networks. The Judiciary employs perimeter defenses, such as firewalls, host and networkbased intrusion detection and prevention systems, Internet proxies for web-based threat protection, and a Judiciary Automated Systems Incident Response Capability managed at the national level. Security devices are monitored 24 hours a day, seven days a week, with event logs aggregated and reviewed for evidence of malicious activity. A weekly security newsletter is distributed Judiciary-wide to promote cybersecurity best practices, such as awareness of newly available patches and emerging threats. In addition, independent third parties perform periodic vulnerability assessments of Judiciary networks and all new public-facing IT assets prior to deployment.�
City of Atlanta Attack The city of Atlanta was the target of a massive cyber attack which began in March 2018. On March 22 the city publicly acknowledged it was a ransomware attack, according to Wikipedia. Many city services and programs were affected, including utility, parking, and court services. In his 2019 American Bar Association article titled '% ))$ !( #&( # %)!( $& ( ) '% # '%& '&)( &!)") )"#&! DC Superior Court Judge (ret.) Herbert B. Dixon, Jr., points out “the extreme disruption [cyber attacks] can have on our daily lives— brought about by our new dependence on stored electronic information and access to the Internet.
He observes that following the attack on the city of Atlanta, the mayor described the city “in a hostage situation.� “The city’s computer systems were the victims of a ransomware attack,� Judge Dixon noted. “The intruders disabled online access, encrypted files, and demanded a Bitcoin payment in return for the encryption key to regain access to the system files and other data.� Leading up to the attack, the Atlanta government was criticized for a lack of spending on upgrading its IT infrastructure, leaving multiple vulnerabilities open to attack. In fact, a January 2018 audit found 1,500 to 2,000 vulnerabilities in the city's systems, and suggested that the number of vulnerabilities had grown so large that workers grew complacent. The virus used to attack the city was the SamSam Ransomware, which differs from other ransomware in that it does not rely on phishing, but rather utilizes a brute-force attack to guess weak passwords until a match is found. It is known to target weaker IT infrastructures and servers, according Benjamin Freed in an article in )$)' ## (April 24, 2018). Dixon further describes the chaos in the aftermath of the attack: “After the ‘terrorists’ disabled Atlanta’s computers and online presence, no one could pay traffic tickets or make online water and sewer bill payments. The Atlanta Municipal Court did not have access to its electronically stored scheduling information and could not validate outstanding warrants. Police officers had to file paper reports. Persons due in court during this interval did not receive failure-to-appear notices nor were warrants for their arrest issued. October/November 2019x
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Their cases were rescheduled. The city waived late fees for those who were prevented from making timely payments to the city. “I cannot imagine what it must have been like for a judge with a significant trial set that day, unable to gain access to electronically stored pleadings and pretrial rulings in the case, and having a courtroom full of impatient litigants, lawyers, and witnesses.� It took about a week for employees to start receiving notices that it was safe to turn on their computers. Some systems and data were fully recovered, but not all. One member of the city council lost 16 years of data. Moreover, this was not the first such attack. A Georgiabased cybersecurity firm reported that five Atlanta systems, including a webmail server, were infected nearly a year earlier in April 2017. Two Iranian citizens were later charged by federal authorities for the attack in 2018. They had asked Atlanta for a $51,000 ransom, which the city refused to pay; a confidential report estimated the cost to fix the damage at $17 million, according to Bill Rankin in '( ) $&)$ # %&$ #&!)") )"#&( . This hack was notable as it was the largest successful breach of security for a major American city by ransomware, potentially affecting up to 6 million people, according to Freed in )$)' ## . Following the attack, the city of Atlanta cooperated with the FBI, Department of Homeland Security, and Secret Service and hired security firms such as SecureWorks to investigate. More recently, also in Georgia, a June 28 hack of the state Administrative Office of the Courts computer system caused
extensive damage, said Cynthia Clanton, the office’s director. “The cyber attack caused a major disruption,â€? she said. â€œâ€ŚThe breach to our system was short-lived, but it was very extensive.â€? “It’s been crippling,â€? said Julie Stephens, clerk of Trion’s municipal court in northwest Georgia of the 2019 attack. “We lost all our information.â€? Gov. Brian Kemp said the state has to do more to prevent such attacks from occurring. He has already ordered cyber security training twice a year for all state employees.
How Can We Fight Back? Richard Forno, an expert in the cybersecurity field, emphasizes that commitment is key to preventing and a rapid response to cyber attacks. In “The Equifax Breach� chapter of the book '%!' %")
%%'&)( %")"& !( #&( %'$)!( $& %#)' )"#&( (edited by Gongalez III and Kemp) he argues that companies and government entities that hold “critical and sensitive information should be willing to spend money and staff time to ensure the security and integrity of their data and systems.� And, " ( ) ' ( $" ) ' ( $%'( %'$ ( ) '( #&'!( )#( $ '( #% ) '("& " '&) &#)() '($))$ '%! Many of these problems indeed are preventable, he furthers, but that’s true only if we “take a realistic look at the state of cybersecurity, admit the mistakes that have happened and change our thinking for the better.� In Chapter 12 “Cybersecurity: Protecting Court Data� in the same text, McLaughlin, the Villanova faculty member, describes cyber
attack prevention as a critical component of a courts security planning. He furthers that “Properly responding to a cyberattack requires immediate, strategic action. A cybersecurity incident response team should be set in the planning process. Key first steps include pinpointing the area of intrusion and scope of the attack. Once assessed, the attack should be reported to at least one law enforcement agency, and explained to the public.â€? He adds that the United States Department of Justice provides best practices for responding to and reporting cyberattack incidents. The FBI adds clear guidelines for cyberattack incident reporting. In addition, the United States Computer Emergency Response Team (US-CERT) within the Department of Homeland Security develops timely and actionable cybersecurity information for federal departments and agencies, as well as state and local governments. McLaughlin concludes: “Court systems are the guardians of sensitive data for individuals and organizations. In cyberattack prevention and response, they need the resources of other branches of government to effectively protect data assets.â€? Following the AOC attack in Georgia, Gov. Kemp weighed in on how widespread cyber threats are today and how his state intends to react. â€œâ€ŚIt’s just something in today’s world we have to battle daily,â€? the governor said in an interview with the . “It can happen to anybody if they’re not ready. So we got to get ready. And it costs a lot of money too. The state’s done a good bit and we’ve got to do a good bit more.â€? CT
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10 A Bloomfield Avenue Pine Brook, NJ 07058 tel: 973‐276‐6000 contact: Sales email: info@autoclear.com website: www.autoclear.com ...Autoclear delivers innovative and affordable security screening systems using cutting‐edge imaging and detection technology for checkpoint, mail, and cargo screening applications. Threats detected include: explosives, weapons, contraband, and narcotics. Autoclear has been proudly serving the military, government, and private industry for more than 80 years.
12800 Water Valley Cemetery Road Fredonia, TX 76842 tel: 817‐832‐6175 contact: Tracy A. Ownbey, Managing Partner email: tracy@caseflowtechnologies.com website: www.caseflowtechnologies.com Astraea – Court Case Management Software Solution
...A new modern, comprehensive and configurable court case management software solution for your court. Astraea is secure, all inclusive solution that was developed for today’s cloud environment regardless of size or jurisdiction type.
601 Pennsylvania Avenue NW South Building, Suite 900 Washington DC, 20004 tel: 202‐434‐8185 contact: Sales email: sales@caselines.com website: www.caselines.com ...CaseLines is the world’s most comprehensive platform for the preparation and presentation of documentary and multimedia evidence in courtrooms. Our platform allows police, prosecutors, lawyers, barristers, judges and court clerks to efficiently and securely prepare, collate, redact and share evidence from crime scene to courtroom in a single system.
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D I R E C TO RY 9155 Dutton Drive Twinsburg, Ohio 44087 tel: 833‐224‐CEIA (2342) email: security@ceia‐usa.com website: www.ceia‐usa.com ...CEIA Court Security solutions provide unmatched reliability, immunity to environmental interference and consistency for the detection of metal objects considered a threat to individuals and their safety. CEIA USA provides industry‐leading walk‐through and hand‐held metal detectors, bottled liquid and letter/parcel screening devices. Dynamic solutions and exceptional service are the foundation of CEIA USA's commitment to customer satisfaction. GSA Contract Holder and DHS SAFETY Act Certified.
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Enzo Zenuni, Account Executive email: marketing@csisoft.com website: www.csisoft.com ...Computing System Innovations (CSI) is America’s leading provider of automated document classification, indexing and redaction solutions. CSI’s flagship product, Intellidact AI, increases workflow efficiencies, eliminating up to 90 percent of human labor spent on document review, data validation, data entry and redaction for both e‐filed and scanned documents. Intellidact has been selected for use in enterprise scale projects across the United States, processing over 7 billion images for 700 clients in 21 states.
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51 Middlesex Street, N. Chelmsford, MA 01863 tel: 978‐251‐3300 contact: Andrew Treinis, President email: andy@courtsmart.com website: www.courtsmart.com ...CourtSmart is now introducing Ai to further enhance our system that provides courtroom audio/video for recording, presentation, surveillance, conferencing, and sound reinforcement. Our new Ai technology is fully integrated into our software and can provide real‐ time streaming of proceedings into the courtroom and transcripts of current and previously recorded sessions. For pennies our technology provides transcripts in English and other languages in real‐time for display into the courtroom. CourtSmart software is fully capable of integrating into your CMS system with world‐class support.
641 Lexington Ave. New York, NY 10022 tel: 917‐746‐7476 contact: Morris Massel, President and Founder email: info@Court‐Solutions.com website: www.Court‐Solutions.com ...CourtSolutions.reimagined telephonic court appearances and created an innovative visual interface that gives courts instant control over and information about everyone on the call. With no cost or commitment from the court, CourtSolutions has removed all the pain points from remote appearances. Courts enjoy a faster, easier and better experience with CourtSolutions.
4825 Higbee Ave. NW, Suite 101 Canton, Ohio 44719 tel: 330‐470‐0816 contact: Gary Egner, Director of Business Development email: info@equivant.com website: www.equivant.com ...We are driven by a justice system that instills confidence through its processes and is accessible to all citizens. Like you, equivant aims to embrace community while advancing justice and deliver better outcomes to all who touch the justice system. We do this through our deep domain knowledge, modern technologies, and expert services that help promote public and individual safety by informing decisions at every step. As fellow stewards of justice, equivant is committed to your mission and we value your ideals. Our people operate with fairness and integrity, believing that there is no such thing as “good enough”. October/November 2019
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D I R E C TO RY 8517 Excelsior Drive, Suite 400 Madison, WI 53717 tel: 877‐778‐2543, ext 534 contact: Troy Burke, Director of Government Solutions email: troy_burke@extractsystems.com website: www.extractsystems.com ...Extract is the leading provider of intelligent redaction and data capture solutions. ID Shield redaction software has redacted for more than 400 government customers. FLEX Index streamlines docketing, auto‐capturing 70‐90% of required indexing fields. Using Artificial Intelligence and Machine Learning, our technology continues to push accuracy boundaries.
Gottlieb & Wertz, Inc. 12821 E. New Market St, Ste 308 Carmel, IN 46032 tel: 317‐471‐9005 contact: William S. Gottlieb, President email: BGottlieb@GAWQuest.com website: www.GAWQuest.com ...Powerful case management and data sharing technology designed specifically for the juvenile justice community. Quest is a Web‐based integrated solution connecting courts, probation, detention, clerks, prosecutors, public defenders, police, intake/diversion, schools, and others in the juvenile justice community. Developed with direct input from juvenile court judges, juvenile justice administrators, and system users.
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www.hdrinc.com/markets/justice
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13020 Middletown Industrial Blvd. Louisville, KY 40223 tel: 502‐354‐5287 contact: Brian Green, COO email: brian.green@javs.com website: www.javs.com ...Justice AV Solutions (JAVS) is a global leader in the planning, integration, installation, and ongoing support of audio video systems for courtrooms and justice agencies. With over 10,000 worldwide installations and 30 years of courtroom‐specific experience, we have the expertise to help you design a customized, cost‐effective, and scalable technology solution.
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michelle@marshallfurniture.com website: www.marshallfurniture.com ... Since 1986 Marshall Furniture has been providing courtroom technology furniture. From ADA lecterns, evidence carts and counsel tables to boardroom and video conference furniture, we can match any architectural detail and meet any budget. Let us help design and build your next project.
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14800 Martin Drive Eden Prairie, MN 55344 tel: 952‐854‐6565, 888‐622‐6565 contact: Brad White, CEO & President email: info@nomadavsystems.com website: www.nomadavsystems.com ... With nearly two decades of experience designing, installing and supporting evidence presentation solutions, we have developed a thorough understanding of the audio visual technology required by courts. A different approach to audio visual design and integration allows Nomad to provide unique offerings that would otherwise be impossible in the AV industry. AV Systems, AV Consultants, Evidence Presentation, Presentation Equipment, System Integrators
1150 West Kilgore Ave. Muncie, Indiana 47305‐1588 tel: 765‐717‐1670 contact: Don Siler, Senior Director, Enterprise Sales email: don.siler@ontariosystems.com website: www.ontariosystems.com ...Ontario Systems is a leading provider of the RevQ® technology solutions and consulting services for improved revenue recovery. Serving public sector entities including courts, taxation and other centralized revenue offices. Ontario Systems leverages receivables technologies and techniques, along with unparalleled government expertise to optimize efficiency, improve compliance and increase collections.
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D I R E C TO RY Orion Communications, Inc 8350 North Central Expressway, Suite700, Dallas TX 75206 tel: 214‐361‐1203 contact: Jackie Belasky, Director of Sales & Marketing email: jbelasky@orioncom.com website: https://www.orioncom.com
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www.streetimetechnologies.com ...PassPoint is a known standard in Ocular Drug Scanning. The PassPoint Net system has not only decreased the amount of money agencies spend on monitoring for substance abuse, it has also increased accountability for those clients taking prescribed medications and those abusing designer drugs. The PassPoint system has a passive breathalyzer built into the kiosk system for increased alcohol detection. The system also includes built in random analysis to meet Drug Court testing requirements. Call us today at l‐877‐727‐7764 extension 1.
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D I R E C TO RY 563 E 770 North Orem, Utah 84097 tel: 801�226�2746 email: nanderson@tybera.com website: www.tybera.com ...Tybera is a market leader in providing eFlex efiling software to courts, attor� neys, and government agencies statewide. eFlex provides several workflow queues where submissions can be routed for e�signa� tures and reassignment, document generation, gatekeepers for judges and our CASEaDia PDF binders judicial tool. Tybera also provides Alpine, a browser�based case management system that manages parties, events and calen� daring through the complete lifecycle of a case. Alpine improves standard concepts of case management by adding powerful natural lan� guage search features that people expect from web applications. Lastly, Tybera provides a very affordable document management sys� tem, CEDAR, designed specifically for courts who are moving away from full featured DMS systems because of the high cost of licensing and maintaining users and interactive connec� tions.
5101 Tennyson Parkway Plano, TX 75024 tel: 972�713�3770 contact: Michael Kleiman, Director of Marketing email: cjmarketing@tylertech.com website: www.tylertech.com ...Tyler’s OdysseyŽ product suite is a comprehensive, end�to�end court case management system that includes inte� grated e�filing, document management, online dispute resolution, financials, and more. Odyssey is the leading courts and justice software system in the U.S., empowering courts serving more than 100 million citizens in 900 counties across 27 states.
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2055 Sugarloaf Circle, Suite 125 Duluth, GA 30097 tel: 877�873 �WOLF (9653) contact: Joel Carroll, Solutions Consultant email: sales@wolfvision.us website: www.wolfvision.com ...WolfVision is a leading global developer and manufacturer of innovative presentation, collaboration, and knowledge sharing systems and solutions. WolfVision evidence presentation systems are specifically designed to eliminate complexity and provide and an advanced, yet easy to use, solution to enhance physical and digital evidence presentation in the courtroom.
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October/November 2019 WWW . C OU R T ST OD AY . CO M