May / June 2015 by Criminal Justice Media Inc.

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29th Annual Texas Jail Association Conference Corrections Technology Association Show’s Latest Solutions Outsourcing Options for Corrections

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CDCR ANNOUNCES RECIPIENTS OF $2.5M IN GRANTS FOR INNOVATIVE PROGRAMS The California Department of Corrections and Rehabilitation (CDCR) in May announced the list of recipients of $2.5 million in one-time grants meant to boost innovative programs and increase volunteerism in prisons. The grants provide funds to eligible volunteers and not-for-profit organizations who already operate successful programs in some California prisons and to help extend those programs to prisons that do not have the same levels of volun-

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teer service. Of the $2.5 million in grants, $2 million will come directly from the Inmate Welfare Fund (IWF). The IWF is a trust where all proceeds from inmate canteen and hobby shop sales are deposited and required to be spent on the benefit, education and welfare of state prison inmates. The other portion of the grants is from the Recidivism Reduction Fund created by Senate Bill 105 (Steinberg) in 2014. The recipients will receive up to 50 percent of the grant funds initially and the remaining 50 percent on or after December 1, 2015, once it has determined sufficient progress has been made in developing the programs.

CHICAGO CITY COUNCIL PASSES LANDMARK TORTURE REPARATIONS ORDINANCE Amnesty International announced on May 6 that the Chicago City Council passed landmark legislation providing reparations for torture committed by former Chicago Police commander Jon Burge and detectives under his command. Forty-three years after Jon Burge tortured the first known detainee, a resolution providing compensation, restitution and rehabilitation to survivors passed with overwhelming support. The reparations package marks the first time that survivors of racially motivated police torture

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have been given the reparations they are entitled to under international law. It also illuminates a path forward for survivors of police abuse who cannot seek redress in a court of law. Statutes of limitations on torture have prevented Burge and the detectives under his command from being prosecuted for torturing at least 100 people, nearly all African American men, between 1972 and 1991. After being detained, suspects were subjected to horrific abuse including electric shocks to the genitals and other body parts, suffocation, mock executions and beatings—all of which often accompanied by racial slurs, hurled by all white detectives. “Chicago has taken a historic step to show the country, and the world, that there should be no expiration date on reparations for crimes as heinous as torture,” said Amnesty International USA’s executive director, Steven W. Hawkins. “The United States is a country desperately in need of a more accountable police force. Passing this ordinance will not only give longoverdue reparations to survivors, it will help set a precedent of U.S. authorities taking concrete measure to hold torturers accountable.”

AGING INMATES STRAIN FEDERAL PRISONS, U.S. JUSTICE REPORT SAYS An aging population of inmates is straining a federal prison system that lacks the resources, staffing and facilities to address its rapidly changing demographics, a U.S. government watchdog reported in May. Inmates 50 and older are the fastest-growing segment of the prison population, increasing by more than 6,000, or 25 percent, from 2009 to 2013, while the num6 CORRECTIONS FORUM • MAY/JUNE 2015

ber of younger inmates dropped by 1 percent, according to the report by the Justice Department’s inspector general. Older inmates account for about 31,000 of the 164,600 inmates who were in the Bureau of Prisons’ custody as of September 2013. The report found that older prisoners are more expensive to detain, costing $24,538 annually, about $2,000 more than their younger counterparts. It also concluded that the Bureau of Prisons doesn’t have the staff or training to address the needs of aging inmates, and prisons don’t provide the proper programs for them. Though older prisoners have the lowest recidivism rates, the report said, federal prison officials limit the number of aging inmates who can be considered for early release. The growing population of such prisoners has adversely affected the system’s “ability to provide a safe, humane, cost-efficient, and appropriately secure environment for aging inmates and to assist aging inmates reentering the community,” the report found. The inspector general recommended that prison officials improve oversight and training of staff, study the effects of the aging population on its facilities, and develop programs to assist them during their detention and prepare them for release. The Bureau of Prisons agreed with the inspector general’s recommendations, the report said. The Justice Department spends a sizable portion of its $26 billion budget—about 30 percent—on detention and its prisoners. Under pressure to ease that financial and human burden, officials and lawmakers are seeking ways to decrease the inmate population by steering

more drug offenders into treatment and other programs while reducing sentences for non-violent criminals.

MOTHERS IN PRISON A retired inspector general of prisons in Pakistan began a discussion relating to incarcerated women who have children on the Corrections Connection, a segment of the LinkedIn website. The retired official, Shaukat Mahmood, who now lives full time in the U.S. said: "Over 17,000 children are separated from their mothers by imprisonment each year and only 9% of these are looked after by their fathers. Keeping children in care while their mothers are incarcerated is not only extremely expensive, but also a major risk factor for future offending: young people who are in care are four and a half times more likely to be involved in the criminal justice system than those who aren’t. “As employment is proven to reduce reoffending, the Ministry of Justice must focus on creating job opportunities for women with convictions, empowering them to stay out of prison and break the intergenerational cycle of deprivation and crime."

PRISON DAMAGE IN NEBRASKA STATE PRISON AT LEAST $350,000 A deadly weekend riot at the Tecumseh State Prison in Lincoln, Neb., caused much more damage than initial estimates and was related to a lack of activity and programs for inmates at a May 15 article in the Omaha World-Herald. The riot, in which inmates took over two housing units for at least 10 hours, resulted in $350,000 to

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$500,000 in damage, lawmakers said after meeting with State Corrections Director Scott Frakes. Inmates tore down walls, broke windows and set chairs and mattresses ablaze during the rampage that left two inmates dead and left cells for 128 inmates unusable. Frakes declined to comment after an hourlong, closed-door session with members of a special legislative oversight committee. But senators at the meeting were also told that too much free time for inmates factored into the revolt at the state’s highest security prison. “It was just a lot of idle inmates in Tecumseh due to a lack of programming,” said State Sen. Heath Mello, of Omaha. Mellow and other members of the Department of Correctional Services Special Investigative Committee met with Frakes Thursday morning to get a preliminary report on the prison riot, the deadliest in recent memory. “When you look into something of this magnitude, you ask one question and it raises three more questions,” said State Ombudsman Marshall Lux. “It’s going to be awhile before we make traction on the answers.” Lux said that among the questions his office hopes to answer is whether the riot was pre-planned or spontaneous, what triggered it and whether there was enough staff on duty. A lack of rehabilitation programs and prison jobs have been longtime issues at Tecumseh, he said.

SENATE APPROPRIATIONS COMMITTEE APPROVES VETERANS MEDICAL MARIJUANA AMENDMENT In a trending discussion in LinkedIn’s Corrections Connec8 CORRECTIONS FORUM • MAY/JUNE 2015

tion, Joseph Petitt, a criminal justice intern at Drug Policy Alliance, has commented on a bipartisan amendment passed by the Senate Appropriations Committee allowing VA doctors to recommend medical marijuana to their patients in states where medical marijuana is legal. The vote is the first time the U.S. Senate has ever moved marijuana law reform legislation forward. The Veterans Equal Access Amendment was added in committee to a must-pass military construction and veterans affairs spending bill. The bill is certain to pass on the Senate floor. “Veterans see this victory as a major step forward in restoring our first amendment rights within the VA,” said TJ Thompson, a disabled Navy veteran. “This will allow for a safe, open dialogue between providers and patients, and allows veterans to be treated the same as any other patient.” Currently, the VA specifically prohibits its medical providers from completing forms brought by their patients seeking recommendations or opinions regarding participation in a state medical marijuana program. The Daines/ Merkley amendment authorizes VA physicians and other health care providers to provide recommendations and opinions regarding the use of medical marijuana to veterans who live in medical marijuana states. There are numerous federal healthcare programs besides the VA such as Medicaid, Medicare, and CHIP—but only the VA prohibits physicians from discussing and recommending medical marijuana to their patients. A Medicare patient may freely discuss medical marijuana use with her doctor,

while a returning veteran is denied the same right. Studies have shown that medical marijuana can help treat post-traumatic stress and traumatic brain injury, illnesses typically suffered by veterans. A 2014 study of people with PTSD showed a greater than 75% reduction in severity of symptoms when patients were using marijuana to treat their illness, compared to when they were not. Last year the U.S. House voted five times in favor of letting states set their own marijuana policies. One of the amendments, prohibiting the Justice Department from spending any money in Fiscal Year 2015 undermining state medical marijuana laws, made it into the final spending bill signed into law by President Obama. Advocates of the veterans amendment believe it has a very good chance of making it into the final military construction spending bill that President Obama signs.

TRINITY SERVICES GROUP COMPLETES OPENING OF FLA. DOC COMMISSARY OPERATIONS Trinity Services Group, of Oldmar, Fla., announced in late March that they have successfully completed the opening of commissary operations at all 107 Florida Department of Corrections facilities. As a result of this partnership, approximately 88,300 inmates across the state of Florida are now able to order name-brand food and essentials in their facility. To support this significant operation—the vast Florida DOC commissary operation spans 107 facilities, including 268 compound inmate canteens and 109 visitor parks— Trinity has created over 100 new jobs across the state.

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BY BILL SCHIFFNER, CONTRIBUTING EDITOR

Austin Hosts 29th Annual Texas Jail Association Conference 500 sheriffs and jail professionals from across the state of Texas convened May 11-15 at the Austin Renaissance Hotel for the 29th Annual Texas Jail Association (TJA) Conference. “The 2015 TJA Conference offered a wide variety of workshops, training sessions and new products for the corrections industry,” reported Lt. Kevin Stuart, chairman of the Association’s Technology Committee and lieutenant with the Brazos County Sheriff’s Office. One of the new innovations at the event is a new conference app where attendees could interact with vendors and their products. The app helped spotlight the show’s vendors and exhibitors, Stuart noted. “The TJA is all about aiding our jails to be safer and run more efficiently and new developments in technology are helping them achieve those goals.”

Over

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He pointed out that many of these breakthrough technologies were on display. “Some of the products that were trending included cell check systems, video visitation, kiosk and commissary ordering as well as contraband detection devices. Medical technology also continued to grow with new advances being shown in medical record keeping and pharmacy services.” In all over 100 companies were on the exhibit floor showcasing high-tech corrections solutions. Here were some of the top products and services that were creating a buzz:

SmartKiosk your agency remains in control. Commissary, electronic forms, video visitation, electronic messaging, free law library and much more are offered at zero cost to the agency. www.smartkioskcompany.com, 1.888.253.5178

Jail Manager Inmate Kiosks As part of Tyler Technologies’ At SmartKiosk inmate kiosks are their only focus, for that reason they provide an advanced multifunction kiosk system, totally free. Vendor neutral, the kiosks avoid “vendor lock-in.” With the

integrated courts and justice solution, Odyssey Jail Manager improves efficiency and enhances security. It seamlessly integrates with Odyssey Case Manager, allowing you to eliminate redun-

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dant data entry and the potential for human error. It also allows you to easily share up-to-date information with the court and law

enforcement. Jail Manager allows you to drive efficiencies at intake, release and everything in between. www.tylertechnologies.com, 1.800.431.5776

Video Visitation Legacy Inmate Communications is a national, single source provider of telecommunications and investigative technologies for the correc-

ated loved one. They can order gift packages, including popular brands and unique products, snacks, health and hygiene items, stationary, and much more. Facilities offering iCare have seen a direct impact on safety and security, creating a better environment for the offender and staff. www.aramarkcorrections.com, 1.800.777.7090

Legal Research Solutions LexisNexis now offers a range

access control systems. Its KeyBank and KeyWatcher series of electronic key management systems control who has access to which keys and how long with real-time notification feature. www.keywarden.com, 1.877.939.7523

Meal Tray Plastocon’s newest meal tray, the Classic, has ample compartments to carry a full meal and utensil, deeper compartments, and can be conveniently stacked with or without the optional lid.

of legal research solutions specifically designed for prisons that can help you provide secure access to current, compliant legal research within reach of your budget.

Classic is “blow-molded” which means years of trouble-free service. Classic is truly an all-purpose meal tray, built specifically for the correctional environment. www.plastoconinc.com, 1.800.966.0103

tions industry. Known for outstanding service, transparency and integrity, the company keeps communication with inmates and their loved ones affordable. The company announced exciting additions to their suite of affordable communication options—inmate e-mail and voicemail services. www.legacyinmate.com, 1.877.553.4440

Connecting Loved Ones Aramark’s iCare program connects families with their incarcer-

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Choose from their External Hard Drive Solution, Touch Screen Kiosk Solution, and Customer User Interface (CUI) Solution. www.lexisnexis.com/corrections, 1.877.422.3082

Key Management Systems As the Texas distributor of Morse Watchmans products, KeyWarden provides on-site needs-analysis and product presentations, customized solutions that secure small high-value assets and keys, implementation and training, and ongoing support. KeyWarden’s managed products provide highly effective solutions to the key control problems common to many facilities, including correctional institutions. The systems are scalable, networkable, and interface to

Automated Kiosk TouchPay Holdings offers a comprehensive automated payment platform for corrections facilities and government agencies. For sheriff's offices, jails, and prisons, TouchPay’s suite of funding solutions meet the facility's

needs at each phase of an inmate’s custody—from booking to deposit to release and post-release. www.touchpayonline.com, 1.866.204.1603

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Healthcare Services Antiperspirant NaphCare manages a full range of healthcare programs for correcDeodorant tional facilities that range from In a new totally clear, soft plas-

tomer-oriented leader within the correctional healthcare field. www.correctcaresolutions.com, 1.800.592.2974

comprehensive healthcare, on-site dialysis, off-site management, inhouse pharmacy and an EHR operational system created specifically for corrections throughout

Total Healthcare Solutions CNT Infotech has a systemized

the country. Providing quality, proactive care through creative solutions and state-of-the-art technology for the delivery of budget conscious correctional healthcare is NaphCare’s approach to meeting the needs of their clients. www.naphcare.com, 1.800.834.2420

tic tube, this roll on antiperspirant is designed for high security environments. Eliminate access to hard plastic and improve the safety and quality of your commissary offering with truly clear packaging found in this high-quality antiperspirant. www.oraline.net, 1.888.296.6730

Web-based Software Today’s inmate management challenges require effective decision-support tools that you can trust. That’s where COMPAS

Commissary & Technology Services In 2014, Trinity Services Group acquired Swanson Services, bringing together under one umbrella decades of corrections experience and expertise. Today, Trinity Services Group is the nation’s largest provider of food service, commissary and technology services dedicated to the corrections industry. Their capabilities include: timesaving features such as secure inmate email and automated grievance/request tracking systems, creation of a paperless and risk-free environment which makes achieving accreditation that much easier and tablet technology solutions designed for the corrections industry. www.trinityservicesgroup.com, 1.855.705.5538 14 CORRECTIONS FORUM • MAY/JUNE 2015

approach that is well received by clients in healthcare, the government arena, and the corrections industry; all on a national basis and abroad. Their Correctional Health Electronic Health Record Techdoc iCHRT is a comprehensive correctional health care product encompassing all aspects of medical, behavioral health, dental, and vision functionalities. www.cntinfotech.com, 1.646.452.9350

Healthcare Programs Corizon provides client partners with high quality healthcare at an affordable cost. Through their mission to become “employer of choice,” they make it a priority to attract and retain a talented, dedicated workforce whose commitment to patient

comes in–connecting the dots of policy, practice, science, and technology–with the most scientifically advanced assessments available. Its nationally recognized and validated decision-tree classification helps you formulate data-driven decisions that are proven effective. COMPAS is counted on by America’s jails from coast-to-coast. www.northpointeinc.com, 1888.221.4615

Innovative Services Correct Care Solutions (CCS) offers superior medical, dental, and behavioral health services to patients and innovative solutions to clients. They create distinct resolutions for the diverse healthcare issues faced by correctional organizations of all sizes. CCS has grown into a progressive and cus-

care enables them to exceed client expectations. www.corizonhealth.com, 1.800.729.0069

Controlling Inmate Healthcare Costs Wexford Health Sources provides medical, mental health, pharmacy, rehabilitation, utilization management, claims processing, and technology services to state, regional, and local clients across the U.S. They help governments, correctional facilities, and

other institutions control inmate health care costs while maintaining quality of care. www.wexfordhealth.com, 1.888.633.6468

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The Corrections Technology Association (CTA) Summit 2015, held May 31-June 3 at the Oceanfront Hilton in Daytona Beach, Fla., was a content-rich conference tailored for the corrections technologist. This three-day, multi-track conference brought together an elite group of CIOs, IT managers, and industry vendor partners for an intensive learning experience. “Through lectures, workshops, vendor partner demonstrations, TED style presentations, and group discussions,” notes Rick Davis, CTA president and CIO, Virginia Department of Corrections, “we will examine some of the newest technical solutions available in our industry.” He adds that the theme of this year’s technology summit is All Systems Go, which will spur the industry to “take corrections technology to an all new high.” Davis reports the association has over 40 corporate sponsors for summit. “There continues to be strong emphasis on offender management systems to replace 16 CORRECTIONS FORUM • MAY/JUNE 2015

aging legacy applications which track offenders in both community corrections and within institutions. In addition, “we have a number of vendors displaying offender technology such as tablets for education and programming. We also have several vendors who will be onsite with cell phone detection equipment as well as new camera and sound surveillance hardware which are critical for security.”

Department of Corrections has become the sixth state that has chosen Marquis eOMIS solution for their Offender Management, Healthcare Management, and Community Supervision needs. www.marquisware.com, 1.850.877.8864

Offender Management Software

Offender Management Solutions

For the past 30 years, Marquis Software has pioneered the enterprise-wide automation of corrections software, Marquis’ electronic Offender Management Information System (eOMIS) tracks offenders from jail to prison to community supervision. Its proven solutions has approximately 130,000 users at 1,000 facilities that manage 400,000+ inmates, and over 600,000 under Community Supervision. Marquis also announced that the Colorado

Tribridge, a technology services firm, specializes in CRM implementations, accounting and ERP systems, collaboration and cloud services. Leaders in the public sector, Tribridge’s Microsoft Dynamics-powered suite of solutions, including Tribridge Offender360 and Pretrial360, caters to state and local agencies, with an emphasis on JPS. The firm’s Enterprise Risk Management solution focuses on process and procedures specific to SLG. http://www.tribridge.com, 1.877.744.1360

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Technology Solutions Last year Trinity Services Group acquired Swanson Services bringing together companies

online and provide a unique PIN to the enrollee. Enrollees download the app and sign up. Based on their program, enrollees are prompted to check in by reading a random series of numbers. Voice and facial detection then confirm the check-in as successful and reported to the case manager. www.telmate.com, 1.866.516.0115

Cellphone Detection

leveraging technology to make correctional facilities more efficient and capable in one robust organization. Their proven technology includes: an inmate banking platform that can integrate with any JMS and is highly configurable to meet the most demanding facility’s needs as well as eliminating cash handling with lobby & booking kiosks and a debit card release system. www.trinityservicesgroup.com, 1.855.705.5538

GPS Monitoring Solution Telmate showcased the Guardian, an innovative, smartphone-based, GPS monitoring solution for community corrections, including parole, probation, pre-trial, and work release. Guardian is simple for both case manager and enrollee to use. Case managers set up a new user

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Cellsense features the highest sensitivity for detection of cell p h o n e s , w h e t h e r turned on or off, or located on or inside the body. It also offers detection capabilities for weapons such as small blades, knives, s h a n k s , lighters, etc. It achieves fast full body scans in a single walkby, up to 40 inmates per minute. Convert between the free standing and wall-mount mode by removing the base. It’s fully portable with versatile screening capability at any angle including vertical and horizontal. www.cellsensegroup.com, 1.630.541.6509

Jail Management Solutions Unisys Jail Management Solutions (JMS) gives jail administrators more time to manage inmates. Based on the configurability of the core processes that are unique to large jails and detention centers, Unisys offers a system that is highly functional and flexible. The automated solution streamlines routine operations–from booking to release— reducing manual effort and lowering costs. Administrators can update changes to charges, court dates, and inmate records in realtime and perform their jobs more efficiently. Unisys JMS enables officers to leverage new technolo-

gy and cope with the demands of managing correctional facilities. http://federal.unisys.com, 1.800.874.8647

Content for Tablets Union Supply Media offers one of the best collections of digital media content for tablets in the correctional industry. Offenders can digitally shop for movies, eBooks, songs and games on their self-contained U-TAB7 Wi-Fi-free tablet. The Union Supply Media program is easy to deploy at any facility and can be implemented within a matter of weeks since no kiosks are needed. Union Supply Group has partnered with Correctional Education Association to utilize the U-TAB7 tablets to transform the delivery of education in the correctional classroom and better align inmates with modern technology by teaching them the skills needed for an interconnected world. www.unionsupplygroup.com, 1.310.603.8899

Case Management Software With over 10,000 users, Capita Case enables probation and parole professionals to thrive,

despite ever increasing workload demands. Capita Case’s technology and intelligent domain knowledge helps facilities manage their workload more efficiently, enabling them to improve services. Management gains improved supervision controls, and extensive graphical reporting and performance measurements. http://www.capitacase.com, 1.949.260.3000 Continues on page 45

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BY MICHAEL GROHS, CONTRIBUTING EDITOR

While health care treatment for inmates is getting more complex, here are some ways to simplify the process.

Outsourcing Options for Corrections T

he U.S. has a large and aging jail and prison population, and many require medical attention. According to a 2006 Bureau of Justice Statistics Special Report titled Medical Problems of Jail Inmates, 40% of inmates over age 45 reported having some kind of health impairment. Many have substance abuse problems. Drug and alcohol abuse, significant medical conditions in themselves, often lead to other, worse conditions. Many inmates have bodies that are medically older than their

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chronological age. Prisons are not health clubs, and placing numerous bodies together in an institutional setting can increase the spread of illness. Aside from illness, there is also the violent environmental factor of correctional living to consider. According to the Special Report, inmates age 24 and under are twice as likely to report being injured since admission than those 45 or older. The matter is also getting more complex. Laws and policies have added to the issue of medical care

in correctional facilities. Many experts agree that mandatory sentencing has had an enormous impact on proving medical care to inmates. More recently, the passing of the Affordable Care Act (ACA) has impacted the delivery of medical services during and after incarceration. Before the ACA, Medicaid only covered five groups of people. One group not covered was poor, single, childless males, the group of people who make up a huge percentage of the prison population. (In January 2014, those categories

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were eliminated in states that accepted Medicaid expansion under the ACA.) Constitutionally, corrections facilities are required to provide for “medically necessary” or “serious” conditions, and 14% to 20% of inmates suffer from a serious mental illness such as schizophrenia, bipolar disorder, major mood disorders, and borderline personality disorders. That percentage is even higher in jails. One solution numerous facilities have been utilizing is outsourcing medical services. Steve Wheeler, CEO of Centurion notes, “Roughly half the state departments of corrections turn to the private sector for inmate healthcare.” Vendors can bring certain abilities to the table such as purchasing power and economies of scale, a crucial ability when it comes to details such as the cost of pharmaceuticals. (Dr. Donald Kern, Chief Medical Officer of Naphcare, a provider of inmate health services, stated that viral hepatitis was 10 times more likely to be found in prisoners than in the general population, and the treatment can cost as much as $50,000 a year.) Says Wheeler, “We have on board full time pharmacists who focus exclusively on monitoring the ever changing landscape of available pharmaceutical agents, as well as the latest research on clinical effectiveness of numerous medications and provide educational services to our prescribers to ensure they have the most up-to-date information on the efficient use of medications. This process saves our client agencies millions of dollars per year.” Jon Walker, EVP, Chief Development Officer at Corizon furthers, “Through our in-house pharmacy, PharmaCorr, Corizon Health saves our DOC clients over $2.31 million annually in pharmacy-related costs.” Recruiting is another ability vendors might be able to offer facilities. Correctional facilities can be a difficult place to work, and recruitment and retention is often an issue. Says Wheeler, “It’s not a process of simply posting open positions, but one more related to educating the provider community on the merits and professional rewards of practicing in a correctional environment. (Centurion has 14 full-time recruiting professionals to seek out high quality candidates, they report.) One of the more recent developments is how the ACA will affect inmates upon release. In the past, one problem was that inmates who had medical issues were released and treatment stopped until the inmate was once again incarcerated. Vendors such as Corizon and MHM can offer services to align an inmate with community-based services and ensure that treatment continues once the inmate has been released. Dr. Mark Fleming, director of Operations, Behavioral Health at Corizon notes that they offer “a robust reentry program that is utilized throughout many of our jail and prison contracts nationwide and focuses on reentry beginning at intake” and that they “take a holistic approach to reentry VISIT US AT WWW.CORRECTIONSFORUM.NET

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three decades. Centurion’s model infuses proven managed care systems into traditional correctional health care using innovative care coordination and management systems not before available to correctional agencies. Centurion focuses on improving the health literacy of inmates by engaging them in their personal care through education and incentive programs and preventing inmates from becoming seriously ill through the most technologically advanced predictive

ensuring that the primary needs of our inmates are addressed to ensure a seamless transition back into the community.” Mike Pinkert, founder, chairman, and CEO of MHM furthers, “Becoming enrolled in the Medicaid program, and knowing how to navigate through its provider network, can be bewildering to an inmate that may have had little contact with the outside world for many years. MHM foresaw this problem and teamed up with Centene Corporation, a Fortune 500 Medicaid managed care company, to form a joint venture company called Centurion to provide comprehensive healthcare services to prisons and jails.” Technology has also had a tremendous impact on correctional healthcare delivery in the form of telemedicine. Organizations such as Reston, Va.-based Global Tel*Link, a onestop source for integrated technology solutions offers cutting edge technology for use in telemedicine. Vicki Love, director of Operations Development at Centurion, notes that telemedicine is rapidly expanding. “We are able to perform chronic care visits at remote locations when a physician is not available on site. With the correct technology and properly trained presenter, 22 CORRECTIONS FORUM • MAY/JUNE 2015

telemedicine provides the same assessment as an in-person assessment.” Says Love, “Telemedicine has an especially bright future in corrections because telemedicine provides the same level of service as in-person visits for many common medical services, allows correctional healthcare physicians to see more patients due to the avoidance of long commutes, and keeps inmates in prison for specialty healthcare visits instead of transporting them into the community.”

modeling systems available. These systems allow Centurion to provide the right care at the right time, maximizing the use of onsite services, telehealth, and evidence-based interventions to reduce outside hospital transports. Contact: Michael Brewer, senior vice president, Development Centurion, LLC mbrewer@centurionmanagedcare.com 571.232.4327 www.centurionmanagedcare.com

Health Care Sources

Corizon

Centurion, LLC Centurion was established by two of the oldest and most respected names in correctional healthcare and managed Medicaid—MHM Services, Inc. and Centene Corporation—with the goal of creating the next generation of correctional health care and making it available today. Combining the resources of a major managed care provider with the service delivery structure of a respected correctional health care company gives correctional systems access to the same level of sophisticated managed care systems that have been developed and perfected in state Medicaid programs over the past

Corizon Health is a physicianled company that provides medical care, mental health programming and treatment, dental care, and pharmacy services at correctional facilities nationwide. They lead correctional healthcare with a proactive approach of identifying important medical and mental health issues early, so they can intervene early. They deliver proactive care from the initial intake screening and continue throughout the patient’s incarceration, the company reports. Their approach has proven effective in providing optimal health to patients while in their care and preparing them to better manage their health upon release. In addition, their proactive care

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practices have proven beneficial to clients because they reduce offsite trips, inmate movement and emergency medical situations, which in turn save on custody staff time and transportation costs.

The environment they work in and the patients they see pose unique challenges that take specialized skills to overcome. This is especially significant for corrections institutions where many medical and mental health problems are interrelated. Corizon’s integrated care in medical and behavioral health, release and reentry planning provide a wellrounded and proactive approach to patient care. Contact: Jonathan B. Walker, chief development officer Walker@corizonhealth.com 615.376.0651

Correctional Medical Care Correctional Medical Care (CMC) offers a comprehensive range of high-quality, fully auditable healthcare services to county correctional facilities in a cost effective manner. CMC’s services meet or exceed all local and national standards that have been established by the National Commission on Correctional Health Care. CMC is fully committed to the efficient program of health care services that are tailored to meet the needs of each unique client. 1.888.225.8860 www.cormedcare.com

Global Tel*Link (GTL) Global Tel*Link (GTL) offers leading-edge telemedicine technology for the correctional industry, connecting medical professionals such as primary

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care physicians, mental health professionals, and other specialists with inmates using secure, encrypted video technology. The company offers a variety of different video endpoints to meet each customer’s unique needs. These endpoints, including corrections-grade evaluation stations, mobile cart, large screen monitors, and other options, all feature secure, encrypted video technology. GTL also supplies secure network bandwidth to customers, ensuring that telemedicine services can proceed uninterrupted and without impeding other critical network tasks. The GTL telemedicine solution includes a robust and secure scheduling system that is capable of interfacing with each facility’s Offender Management System (OMS), Jail Management System (JMS), or other inmate database. This scheduling system simplifies the logistics of telemedicine by scheduling

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“[We] take a holistic approach to reentry ensuring that the primary needs of our inmates are addressed to ensure a seamless transition back into the community.” —Dr. Mark FleMing appointments, checking for conflicts, assigning inmates to conveniently-located, available video terminals, thereby reducing the necessary amount of endpoint infrastructure. Finally, GTL’s telemedicine solution allows for the creation of a variety of reports as needed by jail officials. 952.931.0775 Tim.Eickhoff@gtl.net www.gtl.com

MHM Services, Inc. Founded in 1981, MHM is a leading national provider of behavioral health, medical specialty, and staffing solutions for correctional systems and governmental agencies. With over 3,000 employees serving in over 250 institutions in 14 states, MHM serves its clients with modern clinical programming and staffing expertise. As an employer of

choice in corrections, MHM is able to attract and retain personnel to work in difficult correctional environments with low turnover rates. Inmates with serious mental illness comprise approximately 16% of correctional populations and pose special management and treatment challenges for correctional agencies. MHM delivers quality mental health programming and personnel designed to ensure compliance with accreditation requirements and constitutional standards of care. For more information please visit the company’s website at www.mhm-services.com. Contact: Robert (Bob) W. May, MS, senior vice president, Development, MHM Services, Inc. bmay@mhm-services.com 404.583.0197 www.mhm-services.com

MHM’s manager of Telehealth Systems Ethan Pinkert

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NaphCare NaphCare focuses on a “day one” mentality by offering proactive, preventative healthcare. NaphCare’s mission is to uphold the belief that trust still matters in partnerships, and in the evolving healthcare marketplace, they adjust their strategy to provide the highest quality care. NaphCare is committed to building a professional staff to provide inmate health services and to continue to advance their services by building on leading technology, which can lead to greater accuracy, lowered costs and reduced liability. 1.800.834.2420 sales@naphcare.com www.naphcare.com

Wexford Wexford Health Services provides leading, innovative health care with experienced management and technologically advanced services combined with programs that both control costs and ensure quality. Wexford Health has consistently delivered professional expertise and a full range of medical services to over 270 correctional and other institutions across the country for the past two decades. Those services include medical and mental health, dental, vision, pharmaceutical care, telehealth, utilization management, and provider network development. 1.800.903.3616 info@wexfordhealth.com www.wexfordhealth.com

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BY DONNA ROGERS, EDITOR-IN-CHIEF

Cognitive Behavioral Therapy How effective is it in criminal justice treatment programs?

ecent research suggests that Cognitive Behavioral Therapy, or CBT, is a highly effective treatment for many psychiatric diagnoses and medical conditions, including depression, anxiety, health problems, etc., notes Shona Vas, Ph.D. The basic premise of CBT suggests that the way we think about something influences the way we feel and behave. Thus, if we aim to change distorted or dysfunctional thinking patterns, we will experience improvement in negative emotions, maladaptive behaviors, and other related problems, says Dr. Vas, an assistant professor in the Department of Psychiatry and Behavioral Neuroscience, University of Chicago.

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While CBT is a short-term psychotherapy originally designed to treat depression, it is now used for a number of mental illnesses, as well as criminogenic behaviors. According to Wikipedia, it works to solve current problems and change unhelpful thinking and behavior. It has been demonstrated to be effective for the treatment of a variety of conditions, including mood, anxiety, personality, eating, substance abuse, tic, and psychotic disorders. In general, CBT is a focused, goal-oriented type of treatment that requires collaboration between patient and therapist. A thorough initial evaluation is conducted to assess and measure symptoms, identify problems, and determine treatment goals.

Ongoing assessment during the course of treatment is utilized to measure improvement and to amend the treatment plan as necessary. The Mayo Clinic reports that CBT is a common type of mental health counseling that helps a participant become aware of inaccurate or negative thinking so they can view challenging situations more clearly and respond to them in a more effective way. But, they point out, while it is an effective tool for treating mental disorders or illnesses, not everyone who can benefit from CBT has a mental health condition. It can be an effective tool to help anyone learn how to better manage stressful life situations. Over the past several years it has been found to help offenders

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and exoffenders, both adult and juvenile, in changing their habits and lowering recidivism rates. It follows the health care trend of evidence-based treatment, where specific treatments for symptombased diagnoses are recommended. It can be used for both in-custody and for community treatment and as stated focuses on a wide range of issues and disorders from anger management to substance abuse disorders.

CBT Study Highlights Much research on the subject shows that cognitive-behavioral therapy effectively reduces the recidivism of offenders after serving their sentences, concurs a 2007 study sponsored by the Campbell Collaboration, by Mark Lipsey, Ph.D., et al. The report Effects of Cognitive-Behavioral Programs for Criminal Offenders: A Systematic Review states: “CBT is among the more promising rehabilitative treatments for criminal offenders. Reviews of the comparative effectiveness of different treatment approaches have generally ranked it in the top tier with regard to effects on recidivism (e.g., Andrews et al., 1990; Lipsey & Wilson, 1998). It has a welldeveloped theoretical basis that explicitly targets ‘criminal thinking’ as a contributing factor to deviant behavior (Beck, 1999; Walters, 1990; Yochelson & Samenow, 1976). And, it can be adapted to a range of juvenile and adult offenders, delivered in institutional or community settings by mental health specialists or paraprofessionals, and administered as part of a multifaceted program or as a stand-alone intervention. Meta-analysis has consistently indicated that CBT, on average, has significant positive effects on recidivism.” The report points to prior research on the positive effects of CBT. “Several well conducted meta-analyses have identified cognitive-behavioral therapy (CBT) as a particularly effective intervention for reducing the 28 CORRECTIONS FORUM • MAY/JUNE 2015

recidivism of juvenile and adult offenders,” the report relays. “Pearson, Lipton, Cleland, and Yee (2002), for instance, conducted a meta-analysis of 69 research studies covering both behavioral (e.g., contingency contracting, token economy) and cognitivebehavioral programs. They found that the cognitive-behavioral programs were more effective in reducing recidivism than the behavioral ones, with a mean recidivism reduction for treated groups of about 30%. Similarly, a meta-analysis by Wilson, Bouffard, and MacKenzie (2005) examined 20 studies of group-oriented cognitive behavioral pro-

The GEO Group Inc.’s Reentry Services Division conducts a Cognitive Behavioral Treatment Group at a Day Reporting Center.

tive-behavioral therapy treatment programs and to identify the factors that make some more effective than others. The report furthers: “The finding is that welltrained providers, a well-implemented course of treatment and focus on training in anger and conflict management increase the effect of the therapy.” Certain factors change the outcomes. “Of the offenders in the studies not receiving therapy, four out of ten return to criminal activity. Therapy treatment reduces the mean recidivism rate to three out of ten. But the most effective treatment reduces recidivism to two out of ten. It would appear that the differences in the courses of treatment that are of significance to effectiveness are few,” states the Campbell report. According to the authors of the review, “the most decisive factor is the quality, i.e. how well-implemented the programs are, and how well-trained the providers are. This means that the most effective treatment programs are those with a low dropout rate, where the program is implemented according to guidelines, and where the providers have received appropriate training in cognitive-behavioral therapy.”

20-Year Outcomes

grams for offenders and found that CBT was very effective for reducing their criminal behavior. In their analysis, representative CBT programs showed recidivism reductions of 20% to 30% compared to control groups,” the Campbell review furthers. “There is, however, a significant difference in how effective the different treatment programmes that use this form of therapy are, but further research is required to identify what sets them apart from each other,” the authors of the Campbell report note. The aim of the report was to compare 58 different cogni-

Moral Reconation Therapy, or MRT, is a leading cognitivebehavioral program for at-risk and treatment-resistant clients in a wide range of treatment modalities including drug/DUI and mental health courts, therapeutic communities, probation and parole, residential programs, as well as jails and prisons. Over 120 published outcome studies have documented that MRT-treated offenders show significantly lower recidivism for periods as long as 20 years after treatment, including rearrest/reincarceration rates from 25% to 75% lower than expected. Co-occurring disorders are prevalent within corrections, says

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Representative CBT Programs Prototypical examples of CBT programs for offenders include the following: • The Reasoning and Rehabilitation program (Ross & Fabiano, 1985) is organized around exercises (e.g., Critical Thinking, Social Perspective-Taking) that focus on “modifying the impulsive, egocentric, illogical and rigid thinking of the offenders and teaching them to stop and think before acting, to consider the consequences of their behavior, to conceptualize alternative ways of responding to interpersonal problems and to consider the impact of their behavior on other people, particularly their victims” (Ross et al., 1988: 31). • Moral Reconation Therapy (Little & Robinson, 1986) is based on Kohlberg’s stages of moral development and uses a series of group and workbook exercises designed to raise the moral reasoning level of offenders stepwise through 16 graded moral and cognitive stages. • Aggression Replacement Training (Goldstein & Glick, 1987; 1994) is comprised of three components— Skillstreaming, Anger Control Training, and Moral Education. Skillstreaming teaches prosocial behaviors through modeling and role-playing. Anger Control Training instructs offenders in self-control by having them record anger-arousing experiences, identify “trigger” thoughts, and apply anger control techniques. Moral Education exposes offenders to moral dilemmas in a discussion format aimed at advancing the level of moral reasoning. • Thinking for a Change (Bush et al., 1997) consists of 22 sessions of group exercises and homework organized around: (a) understanding that thinking controls behavior; (b) understanding and responding to feelings of self and others; and (c) problem-solving skills. • Cognitive Interventions Program (National Institute of Corrections, 1996) is a 15-lesson cognitive restructuring curriculum that guides offenders to see their behaviors as the direct result of choices they make. The program leads participants to recognize how distortions and errors in thinking (e.g., victim stance, super-optimism, failure to consider injury to others) and antisocial attitudes influence these choices. Alternative thinking styles are introduced and practiced to create more options from which to choose. • Relapse prevention approaches to substance abuse (Marlatt & Gordon, 1985) have been adapted for treating aggression and violence (e.g., Cullen & Freeman-Longo, 2001). These programs incorporate cognitive skills and cognitive restructuring elements into a curriculum that builds behavioral strategies to cope with high-risk situations and halt the relapse cycle before lapses turn into a full relapse. —excerpted from the report Effects of Cognitive-Behavioral Programs for Criminal Offenders: A Systematic Review

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Breathitt Robinson, director of Customer Relations, Correctional Counseling, Inc., the sole source for MRT treatment materials. “CBT directly targets this growing population,” she says. MRT was developed in the mid-1980s and is one of the few treatment programs on SAMHSA’s National Registry of Evidence-based Programs and Practices. An inmate, for example, very likely may have a mental illness in conjunction with a substance abuse disorder. Research shows that if treatment doesn’t address the co-occurring disorder, she says, the problem will return. With the high cost of incarceration and the passage of the Affordable Care Act, evidence based therapies are often required in correctional treatment programs, especially in the larger agencies. “They don’t want to pay for something that doesn’t work,” Robinson points out. Over 1 million participants have been through the MRT treatment program. MRT was initiated within a drug treatment therapeutic community (TC) at the Shelby County Correction Center in Memphis, Tenn., in 1985. Recidivism reports were conducted at 3, 5 and 10year intervals that pointed to lower recidivism at each juncture. In January 2010 MRT conducted a 20year follow-up study of the recidivism rates that built on the earlier studies ((Little, Robinson, Burnette, & Swan, 1999). This study reports on the same 1,052 MRT-treated

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and 329 controls after an average of 21 years of release. While authors of the study note it is not without limitations (for example, it does not represent all arrests on a national basis), the results were promising. Results from the analysis of the post-release criminal records of the 1,052 MRTtreated subjects and 329 nontreated controls revealed the following: A total of 640 (or 60.8%) of the MRT-treated group had been reincarcerated for a new sentence at least once over their 21 years of release. A total of 269 controls (or 81.8%) had been reincarcerated for a new sentence at least once over their last 21 years of release. Chi-squared analysis showed that the MRTtreated group had a statistically significant lower reincarceration rate than did controls. A total of 854 (or 81.2%) of the MRT-treated group showed at least one rearrest over their 21-

years of release. Conversely, 19% of the MRT-treated group showed clean records (no rearrests whatsoever). A total of 308 controls (or 93.6%) showed at least one rearrest over their 21 years of release. Conversely, only 6.4% of controls showed clean records. Chi-squared analysis showed that the MRT group had significantly lower rearrests and a significantly higher rate of clean records than did controls. “The 20-year study is a continuation,” Robinson relates, and no other program that has published the risk of recidivating over such a lengthy time period, still shows decreased recidivism versus the control. “MRT typically reduces recidivism by one third, which is huge.” In Boca Raton, Fla., The Geo Group, Inc. also offers documented CBT treatments, including a SAMHSA registered substance abuse program and MRT treat-

ment, depending on what the government agency specifies, says Matt Moore, director of programs, Reentry Services Division. “Our goal is to take a criminal thinker and change that to a normal ordinary-thinking person. We believe anyone can change if we give them the tools to change.”

Making a Change The GEO Group delivers a variety of curriculum including the cognitive behavioral change program Thinking for a Change developed by the National Institute of Corrections and Common Sense Parenting from the Boys Town Press. The GEO Group delivers services to residential, in-custody and in-community participants, including 66 federal BOP facilities, 65 Day Reporting Centers and 12 Youth Services facilities. Continues on page 45

Reincarceration Rates of MRT-Treated Offenders Compared to Non-Treated Controls: One to Twenty Years Post-Release

PERCENT REINCARCERATED

90 80

One to 10 year data from Little, et. al. (1999). Successful ten-year outcome data on MRTtreated felony offenders. Cognitive-Behavioral Treatment Review, 8 (1), 1-3.

Controls (81.8%)

Control Group (n = 329) MRT-trt Group (n = 1,059)

70 60

MRT Group (60.8%)

50 40 30 20 10

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5 6 7 8 9 YEARS AFTER RELEASE

20 YEARS

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Corrections Management Meets TechnoTools Technology solutions smooth the way along the corridors of incarceration and beyond.

he diverse landscape of corrections management requires varied software tools. The solutions provided by technology can help smooth the handling of staff scheduling and maintenance issues; inmate records, requests and tracking; money and visitation processes; documentation of data and data sharing, and other tasks managers must deal with. Technology has dramatically 32 CORRECTIONS FORUM • MAY/JUNE 2015

improved what is possible with today’s facility management, states Emma Finch, marketing programs manager at FacilityDude, a company that offers facility management software. “Advances in mobile and the cloud have made it more affordable for criminal justice institutions to implement technologies that make their processes more efficient and also help them collect and graph data that helps illustrate facility trends, like equipment repair times or where employees are spending their time. A computerized maintenance management solution (CMMS) is critical in these facilities, as it streamlines maintenance operations and helps plan

image courtesy Black creek

BY G.F. GUERCIO, CONTRIBUTING EDITOR

for future needs. It can also help implement best practices like a good preventive maintenance program.” She adds that the trend of tight budgets is not going away. “We’re all tired of hearing ‘do more with less,’ but in reality that becomes ‘do the same with less’ or even, ‘do less with less.’ The only way to meet these mantras is to make changes to processes that improve productivity and allow workers to become more efficient—often via technology. “Maintenance teams fill an important role in criminal justice institutions, in keeping facilities safe and in working order for

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Microtronic cashless Visitor Vending and Inmate Vending with RFID technology saves on machine jamming and contraband risks.

both staff and inmates. Technology can improve their ability to address problems and stay on top of their workload, which is a huge positive for everyone.” Staying on top of scheduling is also an important part of the management of the corrections staff, according to Jon Forknell, vice president and general manager of ScheduleAnywhere. “Gone are the days of handwriting shift schedules or trying to use Microsoft Excel to build staff schedules. Gone are the days of submitting time off requests or schedule requests on Post-it notes. At least they should be.” ScheduleAnywhere is an online web site for employee scheduling. “It allows managers and staff to login and access work schedules from anywhere,” Forknell says. Managers can assign shifts and post schedules when they’re ready for viewing. And the free ScheduleAnywhere mobile app helps reduce noshows and improve job satisfaction. It also can let staff know when a schedule is posted or send email and text messages when additional personnel are needed 34 CORRECTIONS FORUM • MAY/JUNE 2015

to cover shifts. He adds that ScheduleAnywhere also helps reduce overtime by permitting a manager to review a facility’s staffing needs by shift, position, skill, etc. to see if enough, or too many, people are scheduled as well as if anyone is scheduled for unnecessary overtime. There is a constant push to leverage technology to make things better, says Patrick Tolliver, vice president of Technology Solutions for Trinity Services Group. In his company’s quest to streamline inmates’ requests, he hopes they serve as the “easy button” of the industry. Whether it’s a request for a Bible or for a medical appointment, it can be completely paperless. Both inmates and staff love it; this offers a lot of protection for both sides.” Currently the technology is offered via wall-mounted kiosks but kiosks can only serve one person at a time, so Trinity is moving toward a hand-held technology, which can serve many inmates at once. In addition to servicing inmate requests, Trinity, along with its new merger addition, Swanson Services Corporation, is immersed in the money-handling process. To manage inmate funds, Trinity offers services of its SmartDeposit Kiosk that accepts cash and credit card deposits for inmates from visitors, its Booking Cube that accepts cash from inmates as they enter a facility, Card Release Systems that replace checks or cash payouts to released inmates and electronically transfer funds to the cards, and call center/web service that allows the populace to deposit funds into an inmate’s account. Taking offender management through the entire corrections process is the aim of the technology services firm Tribridge. “Technology solutions such as Tribridge Offender360 are the path forward for many corrections departments nationwide, offering cost-effective solutions that dramatically improve offender management and lead to better out-

comes community-wide,” says Josh Jaquish, vice president, Public Sector at Tribridge. The technology provides correctional and other public safety institutions with a cost-effective tool for managing offenders from intake to release. The company offers three modules: Offender Management, Facilities Management and Community Corrections Management. Functions of the Offender360 solution include sentence and time accounting; offender demographics; security threat group tracking; visitation scheduling; drug testing scheduling; recidivism reduction and management; and housing and bed assignment. As an example, the Mesa County Criminal Justice Service Department (CJSD), which offers monitoring, program and treatment services to criminal justice

Trinity Services Group provides management of inmate funds through its SmartDeposit Kiosk which accepts cash and credit card deposits for inmates from visitors.

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Black Creek now offers the same functionality on tablet technology as their PDA (Personal Detention Assistants), using Apple iPod Mini, Apple iPad Touch, or Samsung Galaxy Tab tablets.

agencies, local communities, victims and others impacted by offenders in the County, recently implemented Tribridge Offender360. It provides CJSD case managers with a central hub where they can access updated client reports and other offender data critical to managing their care. Department personnel can evaluate treatment programming, track outcome measures, and coordinate continuation of care. Continued concern over the last few years about issues like PREA (Prison Rape Elimination Act), contraband, safety and recidivism lead to management 36 CORRECTIONS FORUM • MAY/JUNE 2015

tools that are technologically proficient, states Ike Newton, III, president, Black Creek Integrated Systems. “PREA issues continue to be of paramount concern; RFID technology and improved inmate location tracking reduce adverse encounters.” He sums up latest technologies: “RFID systems for inmate tracking and staff duress; the use of wireless access with hand-held mobile devices to manage inmate data and facility security controls; and the development of applications for Apple and Android devices for watch tour rounds/shift logs—which elimi-

nates paper log books—and wireless dayroom control.” Noting another issue management battles daily—contraband— Newton says, “Restricting visitation to non-contact visits and increased use of remote VVS (Video Visitation System) technology reduces opportunities for contraband to enter facilities.” Gangs are another huge issue with a technological solution. “Jail/inmate management software with the ability to identify gang affiliations, and other factors that cause inmate friction, reduce violence by helping staff separate inmates prone to conflict,” Newton proffers. Recidivism reduction is also becoming more important as prisons and jails grow more overcrowded and corrections officials seek alternative sentencing. “Tools like Black Creek’s ACTS software (Applied Correctional Transition Strategy) provide professionals with the resources to meet the challenges facing the corrections industry.” Meeting the challenge of coordinating systems that can benefit offenders as well as facilities is a goal for Microtronic US, LLC. “Going cashless within Visitor Vending and Inmate Vending has been a game changer for many facilities,” says President Terri Starnes-Bryant. Our system is the safest and most secure system in the industry. Going cashless with our RFID system is saving vending operators a ton of money and downtime due to coin and token jams. It also helps with the fact that using the RFID card instead of coins or tokens reduces the risk of contraband within the jail population.” Another new feature Microtronic now offers is a Refund Station for Visitor Vending when they use their RFID card system. With it, the user can get a card balance refund upon leaving the jail. Starnes-Bryant adds: “Our system is being used in facilities like Folsom Prison [part of California’s state prison system] for Visitor

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Vending and Los Angeles County Jail for Inmate Vending. We will be expanding into all Federal Prisons for Visitor Vending in the state of California within the next two years.”

Interconnecting Criminal Justice Expanding information-sharing across the entire criminal justice system can help management in many agencies. “The real time movement and sharing of appropriate and applicable information between law enforcement arresting agencies, jails, the district attorneys, and the courts is imperative to the smooth operation of all criminal justice units,” according to Bob Kolysher, Sr. implementation manager for Tyler’s Courts & Justice Division. “This is a major focus and a strength of the Odyssey system.” Workflow and associated task management capabilities avail-

able within Odyssey provide the backbone for vastly improving the automated communication of critical information and the assignment of work system users, he says. To improve efficiencies, these tasks can be accessed and completed online and the results made available in real time. “Tyler Technologies continues to enhance Odyssey to meet the current and evolving needs of criminal justice agencies, including jails. Specific issues are constantly monitored and analyzed, and new features are designed and developed to meet these specific business processes. These features are always based on industry best practices, and as such, new and existing clients are always assured of having software that provides end users with an efficient and effective means for completing their business processes.” From software to tablet to app, Eric Tumperi, CEO, CorrectTech notes integration in the quest to best manage the corrections

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arena, including community corrections. “Beginning in 2013, Georgia Parole began closing a number of its facilities statewide, saving valuable taxpayer funds, and outfitted its parole officers with tablet technology connected to its core case management and data systems, putting their officers in the community closer to their parolees. Over the next three to five years, I anticipate that many programs will adopt an approach whereby it will be commonplace that program managers will say “we have an app for that—client communications, tracking and testing.” When an EBP (Evidence-Based Practice) Data System is housing all of the data—case plans, interventions, treatment outcomes, client communications, accountability and reinforcement, etc.— every staff member has the ability to “see” the following, Tumperi says: “Real-time views on caseload performance, simplifying the identification and resulting inter-

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vention on outliers that need attention. Fully electronic workflow of intake and discharge processes to ensure that all required documentation is captured, updated and completed per state, local and federal guidelines. Real-time views of every aspect of security and operations—UAs, breath tests, house counts and medication transactions.” And periodic management reports provide meaningful feedback on every aspect of daily operations. He

notes, “Our community corrections case management software was designed by community corrections professionals to guide organizations toward a powerful EBP implementation, relieve them of strenuous paperwork and manual processes, and enable them to focus on what matters.” As the corrections industry continues to manage the landscape of incarceration through reentry, technology will continue to smooth the way. J

Black Creek’s PDA can be fully integrated with its JMS as well as scan barcodes or RFID wristbands/ID badges to log inmate activities such as program access, medication dispensing, visitation, movement, and others. A Watch Tour/Welfare Check system is also based on PDAs.

For more information: ScheduleAnywhere, www.scheduleanywhere.com, 1.800.874.8801, info@scheduleanywhere.com FacilityDude, www.facilitydude.com, 866.455.3833 (DUDE) Trinity Services Group, Inc., www.trinityservicesgroup.com, 877.277.5452 Microtronic US, LLC, www.microtronicus.com, 800.879.3586, info@microtronicus.com Black Creek Integrated Systems, www.blackcreekisc.com, 205.949.9900, sales@blackcreekisc.com CorrectTech, Inc., www.correcttech.com, 303.586.6551, info@correcttech.com Tyler Technologies, www.tylertech.com, 800.431.5776, cjsales@tylertech.com Tribridge, www.tribridge.com/offender360, 877.744.1360 38 CORRECTIONS FORUM • MAY/JUNE 2015

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BY G.F. GUERCIO, CONTRIBUTING EDITOR

$$$$EEING GREEN From solar to recycling, From composting to cleaning, From lighting to laundry, wherever a correctional Facility can go green it can save green.

Just

this spring for the first time the American Jail Association conference dedicated space to an Eco Aisle to promote sustainability. The growth in interest continues as green practices are shown to save costs as well as the environment. With a 24/7/365 conglomerate there is no embodiment that more readily shows results from even small changes apparent to the bottom line and ecology. There is a misconception among some practitioners and others that pursuing a sustainable or “green” approach to management of a correctional facility requires large, up front expenditures, says Tommy Norris, owner and operator of Green Prisons.org, a veteran prison administrator. “Nothing could be further from the truth. In fact some of the most effective sustainable initiatives are ‘no cost’ and in some cases can

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actually produce revenue.” He cites a specific example: recycling. “By recycling commodities that regularly come into the institution administrators can create work opportunities for offenders, thus reducing idleness. Recycling also can eliminate trash hauling, tipping, landfill fees as a result of the reduction of these recycled commodities in the waste stream.” He adds, “Some agencies have expanded their recycling operations beyond just their own waste materials to include similar recyclable items from other government agencies, road crew pick up, etc. As a result these savings and revenues go to support expanded recycling efforts, equipment and other program-related expenses.” Other green measures Norris cites include solar (detailed below) and two types of composting: windrow, which is free but requires labor, and in-vessel which is expounded on below as well. Directing interested traffic to Green Prisons.org’s

webinars, Norris surmises: “Management must do their homework to determine what initiatives/programs make sense for their facility, establish clear goals for the program and communicate them effectively.” And, “staff must be open to change and see themselves as willing collaborators on the new way of doing business.” As for a progressive way of doing business, ozone helps to reduce overall operating costs and provides an ROI or payback for its purchase, asserts Jack Reiff, president, Wet-Tech. And, “all of the attributes fit the functionality and green sustainability category.” Ozone has a unique characteristic since it is made from air (oxygen) and readily converts back to air, without leaving any contaminating ingredients behind, he says. Used properly, it can help to reach or maintain a green environment. “Ozone is a disinfectant and destroys most bacteria and viruses on contact, helping to

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purify the air we breathe and disinfect our linens.” As an oxidizer it reduces the organic contaminants that are flushed to the sewer system, thereby helping to reduce water pollution, and while cleaning up wash water reduces the number of washes saving water. Ozone as a strong oxygen gas contributes to a wash formula so that chemicals used are greatly reduced because the consumed oxygen is replenished and allows the chemistry to work

ket as a way to dramatically reduce emissions and cut hot water and space heating energy consumption.” On average, over half of the energy consumed by a correctional facility is for hot water and space heat, he says. “Our solar thermal system saves 50 percent and more on energy for heat production and extends existing boiler life. Our collectors work from Ultra-Violet (UV) rays so we create heat even on cloudy days. This is particularly attrac-

ability and make it their daily task to keep food waste out of landfills, explains Eskil Eriksson, president, EC ALL Ltd. “Food waste handling in a prison/jail is no longer a ‘punishment,’ but instead an opportunity, both there and then to give some meaning to life in prison, but also for a future after release,” he says. “And the possibility of involving the community in the recycling process—food waste collection, compost use etc.—

tive to facilities that burn serious six-figure amounts of natural gas, propane or fuel oil and have boilers that are reaching the end of their useful life.” As an added benefit, Slavik furthers, “In-state facilities partner with prison industries to manufacture our unit’s frames and train prisoners in solar thermal installation. With green jobs growing at 20 times the national rate, that gives offenders a much better chance of securing a good job when they’re released.”

gives prisons and jails a place in society besides keeping ‘criminals’ inside a fence.” Since 2010 EC ALL Ltd. offers Big Hanna composting solutions in cooperation with Swedish company Susteco AB, owner of Big Hanna trademarks and manufacturing. “In the case of in-vessel composting, an example is the Ohio Department of Rehabilitation and Correction where use of Pulpers and In-vessel Composters generate significant savings. A ‘typical’ 2,500-inmate prison can save $1,000 or more per week with this type of system and see payback periods of three to five years for a complete system,” notes Eriksson.

A before-and-after comparison of an Eaton exterior installation to visualize a lighting upgrade.

more efficiently. “Reduction of wash time also helps to reduce the use of electrical energy for motor operation and through its water-conditioning properties makes the wash water slicker, enhancing water extraction and thereby reduces dryer time, thus gas and electricity,” he says. Ozone as a wash chemical enhancer also allows for reduced wash-water temperatures which contribute to reducing greenhouse gas emissions. Additionally, when it comes to emissions, Charlie Slavik, vice president, Marketing & Sales, Solar America Solutions reports, “Our solar thermal technology is emerging in the correctional mar42 CORRECTIONS FORUM • MAY/JUNE 2015

inmates on board “In my work with corrections, it is the greatest joy to see how inmates grasp the idea of sustain-

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“While composting is ‘old technology,’” he continues, “the use of in-vessel technology opens new doors—we can now compost food waste on-site in a dense urban environment, enclosing and controlling both leakages and odors. Corrections are a perfect fit for in-vessel composting technology with significant savings, work force availability, inmate work and training opportunities, community involvement possibilities, and environmental benefits.” Often the most visible initiatives to save money and “go green” are ones that require large upfront capital investments such as composting, solar or geothermal, remarks Ron Farkas, CorrectPac division manager, PortionPac Chemical Corporation. “Though somewhat less exciting, small modifications to operations that affect water use and waste production, are budget-friendly ways to affect measurable outcomes while advancing sustainable, or green, goals. Those that make the greatest impact over time, are the easiest to implement, and the least expensive are typically found in the daily operation of a facility.” It is worth the effort to examine everyday maintenance procedures, he says, and one such area is cleaning and sanitation. Traditionally, cleaning programs were designed to employ ReadyTo-Use (RTU) detergents which are comprised mostly of water, and shipping them to a facility inherently consumes more energy for transportation, uses more packaging per ounce of cleaning material, and in turn, produces more waste than a similar premeasured product, Farkas contends. “The PortionPac CorrectPac System is designed to reduce environmental impact from delivery to use. Instead of shipping water, CorrectPac detergents are concentrated and pre-measured to be diluted on site in reusable color-coded containers.

green advice “all facilities would like to have the ability to be completely sustainable. unforutnately, this is not feasible with the multitude of demands on the corrections industry. my suggestion is to first look to the products that provide a defined, measurable roi. also, look to options that offer multiple benefits.” —ralph daniels ceo/president aquawing ozone laundry systems “the best chance for success begins with identifying and setting easily obtainable goals. daily operations typically provide the most opportunity for sustainable initiatives in facilities of any size. rather than look at individual projects, the most impact will be realized when there is a big picture plan for the facility. reach out to other facilities that have implemented similar initiatives and learn from their experiences.” —ron Farkas, correctpac division manager, portionpac chemical corporation “’going green’ is great for the environment, but it’s got to be cost-effective and easy to install, too. it’s not good to have to rip out an existing system and start from scratch—especially if the existing infrastructure has useful life left. green and sustainable products should pay for themselves in a reasonable amount of time, and, most importantly, integrate seamlessly into existing infrastructure.” —charlie slavik, vice president marketing & sales, solar america solutions “i think the basic message i hope correctional administrators take away from this discussion is that the inclusion of sustainable practices, technology and products can save the institution significant dollars, in many cases provide offenders jobs and training and help the institution become a more responsible member of the community in which their facility is located.” —tommy norris, owner and operator of green prisons.org

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An on-site approach to dilution allows for a reduction in the resources used during manufacturing, conserves energy from transportation and distribution, and drastically reduces packaging waste.” He adds that the CorrectPac system also promotes proper use, reducing the amount of wasted detergents entering landfills and wastewater. Adding to the ozone advantage mentioned earlier, Ralph Daniels CEO/president Aquawing Ozone Laundry Systems expounds, “What is often overlooked in the corrections industry is the laundry, where 20 percent to 40 percent of the utilities are consumed. There are a multitude of energy-saving and conservation measures that can be taken to save massive amounts of resources within a laundry,” says the Green Prisons.org board member. An installation of an Aquawing system “will typically yield an ROI in 14 to 24 months. In addition, energy-efficient washing and drying equipment would be next on the list; however, that can be a budget challenge if the current equipment is functioning.” Aquawing reduces hot water usage “by as much as 100 percent,” he notes, which directly correlates to energy and utility savings. “Total water reduction is typically about 20 percent and the Aquawing product line also allows dryers to be more effective, reducing their energy consumption by as much as 20 percent.” With such an ozone system installation, he furthers, nothing changes in the workflow of the correctional facility. “The system is 100 percent automatic and seamless. The laundry personnel are not required to do any additional steps, or to alter the way they currently operate the laundry. The product is easily retrofitted to the existing washers without any additional plumbing and without any downtime in the laundry.” CORRECTIONS FORUM • MAY/JUNE 2015 43

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installation and a stable platform. This type of control strategy also allows individuals the ability to have the right amount of light at the right time, avoiding over lighting an application that results in increased energy savings.” Whether energy savings, reduced waste or just a more attuned approach to the environment, correctional facilities can “see green” when it comes to the possibilities available to continue the momentum to go green.

Big Hanna from EC ALL Ltd. is an on-site, in-vessel, aerobic composting machine. It produces pathogen free, ready compost from food wastes.

shedding light on the subject Similarly, LED lighting fixtures offer the promise of long life and reduced maintenance cost, attests Steve Guarracino, source market specialist, Eaton. “Exterior lighting is certainly an area that needs to be a priority,” he notes. “Retrofitting outdoor lighting from HID (high-intensity discharge) to LED offers not only an opportunity to save energy but also improve the overall quality of lighting in the application. A typical 400-watt HID area site lighting fixture consumes on average 458 watts, which can easily be replaced by a much lower wattage LED fixture resulting in an over 60 percent energy savings, while actually improving the quality of the lighting. An additional 30 percent to 50 percent energy savings can be achieved by implementing a controls strategy that could include simple on/off motion sensing,

dimming and daylighting. These types of controls are really not feasible in an application utiliz-

PortionPac Chemical Corporation’s CorrectPac cleaning system vs. ready-to-use saves on shipping and packaging, eliminating waste and energy to transport.

ing HID sources,” he explains. “The rapid adoption of energyefficient LED lighting fixtures with a factory-installed integrated control system is gaining momentum,” details Guarracino. “Integrated controls offer simple

going green website inFo http://www.seia.org/policy/solar-technology/solar-heating-cooling http://www.epa.gov/solidwaste/nonhaz/municipal/hierarchy.htm http://www.epa.gov/foodrecovery/ http://compostingcouncil.org/ http://www.peopleandplanetandprofit.com/ http://www.biocycle.net/ 44 CORRECTIONS FORUM • MAY/JUNE 2015

For more information: EC ALL Ltd., www.ec-allltd.com, 612-237-0831 (cell), eskil.eriksson@ec-all-ltd.com Solar America Solutions, www.solaramericasolutions.com, 317.688.8581, Charlie@solarameri-

casolutions.com Wet-Tech, www.Wet-Tech.com, 508.831.4229 GreenPrisons.org, www.GreenPrisons.org, 859.523.4736, tommy@greenprisons.org Aquawing Ozone Laundry Systems, www.aquawingozone.com, 1.888.296.4777, info@aquawingozone.com Eaton, www.eaton.com/lighting, 770.486.4800, TalkToUs@Eaton.com PortionPac Chemical Corporation, www.correctpac.com, 312-226-0400, rfarkas@portionpaccorp.com

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Security Screening System

GEO Group has its share of success stories. It works with the New Jersey Board of Parole, where a 2011 PEW Center report identified New Jersey as one of five states with more than a 10% reduction in recidivism rates. In another example in Sedgwick County, Kan,, chronic re-arrests were a significant issue and were driving expanding jail populations. Of program graduates in the Day Reporting Center during 20072009, 52% have remained crime free in the community. A population of program graduates from January 2007 to March 2011 accounted for 1,537 arrests in the two years prior to participating in the DRC. This same group accounted for 620 arrests in the two years following program completion, representing a 60% drop in arrests. “We seek to follow the research to do what is most effective,” Moore says. “Evidence based has become such a huge buzz word. How do you measure that?” he asks. “What are your outcomes? How are you sure you are holding true to what that means?” He says GEO Group has a way of measuring outcomes, an evidence-based assessment called the correctional program checklist developed by the University of Cincinnati, School of Criminal Justice. In the assessment, “only 7% of all programs assessed are considered highly effective and 15% are effective—all of ours fall within one of above [categories],” he says. One of the key programs, furthers Moore, developed by the Change Companies is from a series called Getting It Right. It offers a way of looking at life skills as a backpack that you take along with you on your journey. It gets you thinking about things like good habits and taking care of your health.” The goal is to move from “irresponsible and criminal thinking to responsible J

The RadPRO SecurPASS is capable of handling the high level

security needs at prisons, county and municipal jails, border crossings and government buildings. RadPRO SecurPASS is a low dose X-ray scanning system that detects all types of dangerous/illegal substances such as liquid explosives, drugs and plastics. www.virtualimaging-fl.com, 1.866.288.9729

Cellphone Contraband Control ShawnTech’s Cell Intel assessments are discreetly administered onsite detecting contraband cellular devices and intelligence data including phone numbers dialed and text message content attempting to be sent. Cell Intel provides actionable data, enabling greater control for the facility. ShawnTech is an integrated solutions provider that offers installation, service and maintenance of inmate telephone systems, kiosks, video visitation, and cellular interdiction solutions, including managed access. www.shawntech.com, 1.800.722.9580

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AD INDEX Page No.

APPA ..................................41 Black Creek Integrated Systems Corp. ................33 Bob Barker .........................47 Carter Goble Lee ...............31 Corizon ................................7 Correctional Cable TV .......35 Correctional Counseling....29 Correctional Medical Care ..................23 Endur ID Incorporated ......38 Infax ...................................11 Institutional Eye Care ........46 Jinny Corp. ...........................4 Keefe Group ......................48 Mars ...................................17 Medi-Dose Company.........25 MHM Correctional Services, Inc. ....................2 Microtronic US...................37 NaphCare...........................21 NCIC Inmate Telephone Services ............................9 Point Blank Industries .........5 StunCuff Enterprises, Inc.....4 Time Keeping Systems, Inc. ..................39 TrinityServices Group, Inc. .....................13 Western Union Commercial Services......15 Wexford Health Sources....19 World Congress .................26 This advertisers index is provided as a service to our readers only. The publisher does not assume liability for errors or omissions. CORRECTIONS FORUM • MAY/JUNE 2015 45

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MILT 4 Powerfully Easy Software for Unit Dose Labeling

• 64 Bit Compatible!!! • Enhanced Printing, Fonts and Date Calculations • 1-D and 2-D Multi-Part Bar Codes • Include Tall Man Lettering, Shapes and Images • Scan Bottles to Import from Included NDC Database • Security Options to Ensure Your Work Flow • Group and Sort Your Formulary • Searchable Electronic Log • Easy Database Networking • Supports All Medi-Dose and LiquiDose Laser and Thermal Labels

COMMISSARY SOFTWARE Trinity’s Commissary Manager, a proven inmate commissary/ banking system, has been updated with stateof-the-art software, including full use of SQL server back-end and a new, flexible front-end design. The key to the design functionality is the flexibility to integrate into or with any jail management system and to integrate into a variety of network environments, including virtualized environments, the company says.

TRI-FOLD MATTRESS • Folds up for easy storage • Velcro® straps allow for secure closure and doubles as handle • Great option for temporary sleeping quarters or emergency management

1-800-334-9880 www.bobbarker.com

www.trinityservicesgroup.com, 1.877.277.5452

wwww.medidose.com 800-523-8966

Muvi-Pro HD Micro Camcorder

Convenient Deposits

Don't get caught off guard—count on MUVI PRO high definition body cameras to give an accurate behind-the-scene account of what really happens when you are making your rounds.

For more information visit www.officersonly.com

Access Secure Deposits from Keefe enables friends and family members to deposit funds into an inmate’s account through the convenience of a toll free number, website or a lobby kiosk, drastically reducing the amount of incoming mail and deposits to the facility. With Access Secure Deposits, users have the flexibility to deposit funds, increasing spendable cash in the inmate’s account, thus, affording greater inmate spending and return to the facility.

www.accesscorrections.com, 1.866.345.1884

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