5 Steps to Effective Outsourcing Finding affordable and specialized virtual team members can reduce labor costs by as much as 80%. Particularly for startups and solopreneurs who can’t afford an in-house team, outsourcing any task offers an opportunity to scale when it otherwise wouldn’t be possible.
The following five steps will help you outsource your first task, and any ongoing tasks, effectively.
Confirm that it’s a task and not a project There’s a time to hire a virtual assistant, and I time to seek out a consultant. Make sure you know the difference. A successful outsourcing strategy begins with you making sure that the item being delegated is a task and not a project.
Develop a clear process Once you know that you have a task that could easily be outsourced, it’s time to develop a and perfect a clear process yourself. Whatever the task is, make sure that you clearly understand the process before trying to outsource it.
Create training material documenting the process After developing the process in step two, step three should be easy. Clearly document the process into a step-by-step guide that can be handed off to your virtual assistant. Include screenshots, videos, and written content that explains and illustrates the process. By completing this training package, you will save yourself substantial time in educating a VA on how to handle the process.
Find a virtual assistant (or team) that is qualified to manage the process Depending on the size and complexity of the project, you may need a single virtual assistant, or an entire virtual team. Either way, your next step is to find someone within your price-range that is qualified to accomplish what you need. Finding a qualified individual is important – as it will save you an additional step in the training process. After all, if someone already understands how to manage social media accounts, while they will need to know the intricacies of yours, they already understand the basics. To find qualified VAs you can either use a service like Support Ninja, that already has an vetted team of high-quality specialists, or you can reach out to individual freelancers directly using a freelance platform. Either way, ensure that they are qualified to accomplish the tasks at hand.
Provide frequent feedback for the first few weeks Once you have a virtual assistant or virtual team in action, it’s not quite time to go 100% hands off. Instead, for the first couple of weeks, and especially the first few days, check back frequently. Ensure that your instructions made sense and the assistant understands how to follow through based on your needs. It’s very likely that there may be a few hiccups at the beginning, but that’s okay. The long term benefits will certainly outweigh this initial investment. Once the first few weeks are completed, the assistant should have a solid grasp on how to manage the task – allowing you to focus elsewhere.
Now what do you do with all of that extra time? Well, we recommend two things. First, spend more of your time on projects that require your involvement and are clear value-add to your business. Second, invest a few more hours into determining the next task you can outsource. Before long, you’ll be running a very effective and efficient business.
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