Hww 2013 e brochure oct 1 by Jamie Millar-Dixon

Helping you create a better place to work for over 17 years!

Keynote Speakers THANK YOU PROGRAM COMMITTEE

The Better Workplace Conference

Thomas Schneberger

Morning Keynote Canada’s Workplace Strategy

Morning Keynote RWE Power (Germany)

Amy Jen Su

Dave Carroll

Keynote and Workshop – Leadership Presence

Kick-Off Keynote United Breaks Guitars

Desitnation Halifax

Sari Sairanen

A Conference for business leaders at all levels wanting to create positive change for better business performance.

THE HALIFAX MARRIOTT HARBOURFRONT HOTEL STRATEGIC PARTNER

Oct 16 – 18, 2013

MAJOR PARTNERS

www.healthworkandwellness.com CONFERENCE MANAGEMENT

facebook.com/healthworkandwellness #abetterworkplace Search “health work wellness”

MESSAGE FROM THE PRESIDENT & MANAGING DIRECTOR

STREAMS

How to Create a Better Workplace! Deborah Connors President & Managing Director The Better Workplace Conference

This conference focuses on your people, your customers and your bottom line, with 3 streams of presentations: • Leadership for a Better Workplace • Better Workplace Culture • Better Workplace ROI

WHO SHOULD ATTEND? While there is no one path to creating a better workplace, many organizations seem to follow a similar pattern. This starts with implementing an array of programs, all useful, but with little connection to the bigger goals of the organization. The next stage is building a culture of health and wellness through alignment with leadership, policies, and overall business success. Lastly, they start to track indicators of organizational health in order to evaluate effectiveness.

Leaders at all levels who want to create and maintain a better workplace culture as part of their business strategy. Individuals with specific responsibility for organizational health, seeking to tie their health and wellness strategy into organizational goals such as recruitment and retention.

WHO WILL YOU MEET?

Dave Carroll kicks off Conference 2013 with the “United Breaks Guitars” story and its implications. Learn from Sari Sairanen what tools are available to help you adopt the Canadian Standard on Psychological Health and Safety in the Workplace. Thomas Schneberger will show you how health and performance are complementary at RWE Power, an organization that is actively evaluating the effectiveness of their health & wellness strategies! Finally, Amy Jen Su will share how to personally build an authentic leadership presence to lead the way in making a sustainable impact in your organization.

Senior executives Human Resource professionals Managers of large and/or diverse teams Management consultants Government policy makers Healthcare managers Organizational development specialists Researchers Health and safety specialists Benefit consultants Group life insurance managers Educators Health and wellness practitioners Other passionate delegates

Come and join this amazing community of like-minded people and learn how to align your company’s better workplace strategy with goals that matter to your organization!

Check into Presdo Match when you register to find out who else will be there – connect with them ahead of time, and meet them in person at the conference!

What stage is your organization at? Wherever you’re at, the organizational health experts we’re bringing to Halifax this fall will inspire you to lead a strategic approach in your workplace!

www.healthworkandwellness.com

WHAT WILL YOU EXPERIENCE? Aside from the beauty, warmth and hospitality of Atlantic Canada in the fall, perhaps our previous Delegates can tell it best: • The conference was exciting and exhilarating—an awesome experience! • It’s inspiring to be among so many positive, open-minded people all committed to the idea of workplace health and wellness. • It was great to network with people who have the same struggles as me in their workplace and discuss how we can solve them. • A good range of different perspectives from the speakers and audience. • It changed the way that I want to approach my working life!

Conference Kick-Off Presented by Dave Carroll, award winning master storyteller, singersongwriter and social media innovator from Halifax Canada. Dave’s “United Breaks Guitars” story has been called a “one in a billion experience” with implications in the worlds of Customer Service, Social Media, Branding and Self-Empowerment. Meet and reconnect with others over drinks and hors d’oeuvres and discover how true caringbased decisions in one area spill over into all aspects of your organization.

Canadian Workplace Wellness Pioneer Award Since 1997, this award has recognized professionals who have made a difference in significantly improving organizational health in Canada. Join us as we honour the 2013 Canadian Workplace Wellness Pioneer!

Fitness Classes & Stretch Breaks From early morning fitness classes exclusively for delegates to stretch breaks to an evening walk/run we’ve got your body covered again this year! Don’t forget to pack your runners!

NEW THIS YEAR!

Atlantic Canadian Kitchen Party We can’t think of a better way to celebrate the 17th year of the conference than holding an Atlantic Canadian Kitchen Party, featuring the Sons of Maxwell, an internationally renowned Halifax-based band. This exceptional, traditional East Coast style ‘kitchen party’ is social and festive, highlighting an iconic and lively instrumental jam session, irresistible sing-alongs, and if we’re really lucky – dance reels and jigs. Performances are designed to be entertaining, energizing and to get people involved! Don’t miss it! Sponsored by

The Smile Epidemic We have a few surprises for delegates this year, so watch for more details on how you can become involved in creating a smile epidemic across Canada starting on Day 1 of the conference.

Presdo Match To help you make valuable connections, we are introducing Presdo Match (free for all attendees), an innovative new technology used at conferences to assist in event networking. Make the most of your time together, discover who else is attending, be matched with others by similar interests and connect with each other while in Halifax!

The Meeting Place Need a place to chat with others over a beverage or collaborate with colleagues on an interesting topic, speaker or an innovative workplace idea that just sparked your interest? Relax, connect, check out our partner’s displays and feel welcome to join the hub of activity.

BONUS!

Sponsored by

Fitness Passes Compliments of GoodLife Fitness

Wellness Breaks

All Early Bird Registration delegates will receive a 14 day trial pass to GoodLife Fitness, (value of $210), and each of those people will also have the chance to win an on-site Group Exercise class facilitated by the GoodLife Fitness Workplace Wellness Team at their office (value $100).

Sponsored by

Delegate Gift You will receive an Exercise Kit with Pedometer, compliments of Desjardins Insurance - which you may need when we climb a mountain in 3 days!

Show Your Conference Badge and Save Numerous Halifax restaurants, pubs, retail and sightseeing companies offer Better Workplace Conference delegates discounts and specials. Just show your badge to save.

Sponsored by

OCT 16 – 18, 2013 | The Halifax Marriott Harbourfront Hotel 2

KEYNOTE SPEAKERS

Wednesday October 16, 2013 CONFERENCE KICK-OFF! United Breaks Guitars – a one in a billion experience Presented by Dave Carroll, award winning singer-songwriter and social media innovator from Halifax, Nova Scotia

Dave Carroll

Join us for the Conference Kick-Off celebration! Meet and reconnect with others over drinks and hors d’oeuvres and hear Dave Carroll share how true caring-based decisions in your organization pay dividends later. When faced with a difficult customer service issue while flying with United Airlines in 2009, Dave used his ability as a master storyteller to share the experience with the world. The resulting YouTube music video called “United Breaks Guitars” became an instant viral hit, the #1 music video in the world and today, over 150 million people have been introduced to his story. An overarching theme of Dave’s presentation is that we are all fundamentally connected to one another - the implications of this are huge and in this age of social media, one person can accomplish amazing things. It means that the only way to operate effectively in business is to engrain a culture of caring in your organization, whether you are developing your products and services, caring for your customers, or most of all caring for the people in your organization who ultimately are your brand.

Thursday October 17, 2013 OPENING KEYNOTE The Energy to Lead! Canada-Europe exchange on mental health in the workplace A stimulating exchange of ideas on mental health strategies and the impact that’s being made on organizational health between our two continents! Presented by Sari Sairanen, National Health and Safety Director at CAW; appointed governor to CCOHS and Thomas Schneberger, Head of Workplace Health Management for RWE AG in Germany Moderated by Kevin Kelloway, Canada Research Chair in Occupational Health Psychology at Saint Mary’s University, Halifax, Nova Scotia Sari Sairanen

Thomas Schneberger

Sari was a member of the Technical Committee on the new Canadian Standard on Psychological Health and Safety in the Workplace, released earlier this year. Representing the Canadian perspective, she will share her experience with this voluntary framework and the tools it provides to help develop and sustain a psychologically healthy and safe workplace. CAW (being joined by CEP this Labour Day to form a new union) plan to use the Standard as a roadmap to continue building a psychologically healthy and safe workplace internally. The Standard also gives the CAW a tool to help advance mental health issues within the workplaces it represents, including aerospace, mining, fishing, auto, hotels, airlines and healthcare, among others. From a European perspective, Thomas will share RWE’s holistic approach to workplace mental health promotion, including the philosophy and concept behind their program, translated as “Calmly Leading the Way.” RWE uses a cross-functional approach involving the entire organization, and their success shows that health and performance are complementary from a long-term perspective. The philosophy, measurement of success and achievements of RWE’s mental health strategy will be shared. Thomas will also touch on the new European governmental program on mental health and well-being at work, and how RWE’s approach relates to this initiative. This session will conclude with an opportunity for some facilitated discussion with the two speakers and other delegates. Sponsored by

www.healthworkandwellness.com

KEYNOTE SPEAKERS

Friday October 18, 2013 FINAL KEYNOTE Put on Your Oxygen Mask First: Sustainable leadership for a better workplace Presented by Amy Jen Su, BA, MBA, Managing Partner and Co-Founder of Isis Associates, co-author (with Muriel Maignan Wilkins) of the Harvard Business Review Press book “Own the Room: Discover Your Signature Voice to Master Your Leadership Presence”.

Amy Jen Su

In this final keynote program, executive coach, speaker, and author, Amy Jen Su, will share how building an authentic and connected leadership presence can help us to navigate and sustain ourselves amidst growing organizational complexity and adversity found in many workplaces today. Drawing on a decade of experience coaching and training thousands of leaders across a variety of industries to success, Amy will share the secrets to honing a “Signature Voice” — an effective presence whereby we lead with greater consciousness in bringing our value and distinction for the greatest benefit and impact of our organizations and communities. Amy will share stories from her own journey from being a driven management consultant, to her life changing decision to leave the organization after suffering from chronic back pain and RSI, to finally co-founding an executive coaching and leadership development firm with the mission to help leaders who want to make a sustainable impact on their teams, their organizations and the world. INTENSIVE KEYNOTE WORKSHOP Join Amy for an intensive 2 hour workshop following her keynote on how to build an authentic leadership presence that is also adaptable and scalable to navigating the complexity and challenges of today’s organizational life. Please see page 10 for details.

Conference Moderator Dr. Kevin Kelloway, Canada Research Chair in Occupational Health Psychology at Saint Mary’s University, Halifax, Nova Scotia.

Kevin Kelloway

This year’s moderator is a well-respected, highly recognized leader in organizational health in Canada. His specialities include occupational health psychology, leadership, the development and measurement of work attitudes/values, unionization, and the management of knowledge workers and as a prolific researcher, he has published over 100 articles, book chapters, and technical reports. Dr. Kelloway received his Ph.D. in Organizational Psychology from Queen’s University in 1991. He was the founding Ph.D. Program Director for the Saint Mary’s Faculty of Commerce, is the founding, and current, Director of the CN Centre for Occupational Health and Safety and was a founding principal of the Centre for Leadership Excellence. From 2007 to 2010, Dr. Kelloway received the SMU President’s Award for Excellence in Research, he was named a Fellow of the Society for Industrial and Organizational Psychology, Fellow of the Association for Psychological Science and Fellow of the Canadian Psychological Association. He is active in several professional associations and is the past president of the Canadian Society for Industrial Organizational Psychology. As a consultant, Dr. Kelloway maintains an active practice, consulting to private and public sector organizations on issues related to leadership, performance management and measurement of employee attitudes/performance.

What stood out for me was how amazingly important the messages are that were presented and how all workplaces need to pay attention now!

OCT 16 – 18, 2013 | The Halifax Marriott Harbourfront Hotel

SCHEDULE AT A GLANCE

Wednesday October 16 ARRIVAL DAY 8:00 AM – 6:30 PM REGISTRATION DESK OPEN 8:30 AM – 12:30 PM TWO INVITATION – ONLY ROUNDTABLES Business School Roundtable: Psychological Health and Safety on the Curriculum – Mary Ann Baynton and the Great-West Life Centre for Mental Health in the Workplace

2:00 PM – 3:30 PM BREAKOUT SESSIONS 2A Managing Teams – Leadership to Build Engaged and Resilient Teams (also Oct. 17 AM ) – Mary Ann Baynton 2B Strategies for a Respectful, Resilient Worklife (also Oct. 18) – Dr. Michael P. Leiter

1:00 PM – 4:00 PM HALF-DAY STRATEGIC PARTNER PRE-CONFERENCE WORKSHOP (Complimentary to registered delegates) How Mental Illness and Addiction Works—in the Brain, and at Work!© – Dr. Harry Vedelago and Karen Vonkeman

3:30 PM – 3:45 PM WELLNESS BREAK 3:45 PM – 5:15 PM BREAKOUT SESSIONS 3A Divided We Fall: An exploration of gossip, factions and other divisive influences in the workplace (also offered Oct. 18) – Alan Caplan and Sharon Bronstein 3B Sun Life-Ivey Canadian Wellness ROI Study (also Oct. 17) – Dr. Michael Rouse

4:30 PM – 5:30 PM YOGA SESSION

5:30 PM – 6:15 PM RUSS KISBY MEMORIAL WALK/RUN

DINNER ON OWN

6:30 PM – 9:00 PM CONFERENCE KICK-OFF KEYNOTE & SOCIAL • Official Opening – Deborah Connors, The Better Workplace Conference, and Homewood, Strategic Partner • 2013 Canadian Workplace Wellness Pioneer Award • Keynote Address – Dave Carroll

7:00 PM – 9:00 PM ATLANTIC CANADIAN KITCHEN PARTY, FEATURING SONS OF MAXWELL

The Employers Connect Leadership Forum – Morneau Shepell and the Mental Health Commission of Canada

Thursday October 17

Friday October 18 6:30 AM – 7:30 AM FITNESS CLASS 6:30 AM – 4:00 PM REGISTRATION DESK OPEN

6:30 AM – 7:15 AM FITNESS CLASS

7:45 AM – 8:30 AM BREAKFAST AVAILABLE

6:30 AM – 6:00 PM REGISTRATION DESK OPEN

8:30 AM – 9:30 AM BREAKFAST EVENT The Wellness Dividend: How Employers Can Improve Employee Health and Productivity

7:30 AM – 8:15 AM BREAKFAST BUFFET AVAILABLE 8:30 AM – 10:00 AM OPENING REMARKS AND MORNING KEYNOTE Opening Remarks – Deborah Connors, The Better Workplace Conference The Energy to Lead! Canada-Europe exchange on mental health in the workplace – Sari Sairanen CAW and Thomas Schneberger RWE AG 10:00 AM – 10:30 AM WELLNESS BREAK 10:30 AM – NOON BREAKOUT SESSIONS 1A Managing Teams – Leadership to Build Engaged and Resilient Teams – Mary Ann Baynton 1B Taking Care of Our People; Taking Care of Our Business: Transforming Culture – Lynn Bailey and Marie Mac Donald 1C Making the Business Case for Investments in Workplace Health and Wellness – Louise Chénier 1D Two New Initiatives – Building a Better Workplace, One Conversation at a Time – Janice MacInnis, Dalhousie University AND Gratitude and its Role in Organizational Well-Being – Jim Moss, The Smile Epidemic NOON – 12:45 PM LUNCH AND FITNESS BREAK (Bag lunch pick up) 12:45 PM – 1:45 PM SPONSORED SPOTLIGHTS SET 1 2:00 PM – 5:00 PM HALF-DAY WORKSHOP Peer Support – an Emerging Approach for Workplace Wellness – Lt. Col (Ret’d) Stephane Grenier and Dr. Ian Arnold OR

www.healthworkandwellness.com

9:30 AM –10:00 AM WELLNESS BREAK 10:00 AM – 11:30 AM BREAKOUT SESSIONS 4A Making a Difference in Tough Times: Transformational Leadership Rooted in Vision and Values – Georgina MacDonald and Marie Mac Donald 4B Strategies for a Respectful, Resilient Worklife (also offered Oct. 17) – Dr. Michael P. Leiter 4C Divided We Fall: An Exploration of Gossip, Factions and Other Divisive Influences in the Workplace (also offered Oct. 17) – Alan Caplan and Sharon Bronstein 4D Sun Life-Ivey Canadian Wellness ROI Study (also offered Oct. 17) – Dr. Michael Rouse 11:30 AM – NOON LUNCH PICK-UP NOON – 1:00 PM SPONSORED SPOTLIGHTS SET 2 1:30 PM – 2:40 PM FINAL KEYNOTE & CLOSING REMARKS Put On Your Oxygen Mask First: Sustainable leadership for a better workplace – Amy Jen Su Closing Remarks – Deborah Connors, The Better Workplace Conference and Strategic Partner, Homewood 3:10 PM – 5:00 PM INTENSIVE KEYNOTE WORKSHOP Leading for Success: A whole person approach to building leadership presence – Amy Jen Su DEPART

CONFERENCE PROGRAM

Wednesday, October 16, 2013

CONFERENCE KICK-OFF!

HALF-DAY PRE-CONFERENCE INVITATION-ONLY EVENT

6:30 PM – 9:00 PM

9:00 AM – 1:00 PM

United Breaks Guitars – A one in a billion experience Presented by Dave Carroll, award winning singer-songwriter and social media innovator from Halifax, Nova Scotia

Post-secondary Instructor Roundtable: including Psychological Health and Safety Business Curriculum

See page 3 for details.

Hosted by Mary Ann Baynton, on behalf the University Community of Practice group, professionals whose roles include supporting or protecting the psychological health and safety of staff and faculty within Canadian universities.

This invitation-only roundtable, exclusively for postsecondary professors and researchers, focuses attention on including psychological health and safety in the business school curriculum. If you are involved in teaching or research at a business school you will have the opportunity to influence the development or refinement of resources to support psychological health and safety in the workplace. This session is supported by the Great-West Life Centre for Mental Health in the Workplace and there is no cost to participate if you are registered for the conference. If you have not received an invitation and wish to participate, please contact us at workwell@healthworkandwellness.com.

Thursday, October 17, 2013 MORNING KEYNOTE 8:30 AM – 10:00 AM The Energy to Lead! Canada-Europe exchange on mental health in the workplace Presented by: Sari Sairanen, National Health and Safety Director at the CAW and Thomas Schneberger, Head of Workplace Health Management for RWE AG in Germany

See page 3 for details. Sponsored by

Sponsored by

BREAKOUT SESSION 1A

HALF-DAY STRATEGIC PARTNER PRE-CONFERENCE WORKSHOP

10:30 AM – NOON

1:00 PM – 4:00 PM

Stream – Leadership

How Mental Illness and Addiction Works—in the Brain, and at Work!©

Managing Teams – Leadership to build engaged and resilient teams (also offered Oct. 17 PM)

Presented by Dr. Harry Vedelago and Karen Vonkeman

This two-part workshop (The Addicted Brain Unplugged and Mental Illness SOS) focuses on addiction, its effect on the brain and its relationship to mental illness. Using plain language and simple analogies, this workshop incorporates the latest scientific research to explain the science of addiction so the audience gains a first-hand experience and understanding of addiction from an addict’s point of view.

Presented by Mary Ann Baynton, MSW, RSW, Member of the Mental Health Commission of Canada’s Workforce Advisory Committee, co-chair on the Technical Committee for the National Standard of Canada on Psychological Health and Safety in the Workplace, and Program Director for The Great-West Life Centre for Mental Health in the Workplace

See page 8 for details.

You will learn the facts about mental illness and addiction as it relates to the workplace, and build skills to recognize the signs and symptoms of the more common illnesses—substance abuse, depression, mood disorders/bipolar, and anxiety. Build confidence and practice ways to respectfully approach employees that may be at risk. Take away strategies to support a psychologically healthy workplace for your own organization.

Sponsored by

There’s relevance to organizational wellness factors we all face today.

Sponsored by

OCT 16 – 18, 2013 | The Halifax Marriott Harbourfront Hotel 6

CONFERENCE PROGRAM

BREAKOUT SESSION 1B

BREAKOUT SESSION 1D

10:30 AM – NOON

Stream – Workplace Culture

TWO NEW INITIATIVES AT CANADIAN UNIVERSITIES

Taking Care of Our People; Taking Care of Our Business: Transforming Culture

Building a Better Workplace, One Conversation at a Time

Presented by Lynn Bailey BSc., MA, Ret’d ADM of British Columbia’s Environmental Protection Division, Vice-chair of the Capital Regional District’s Round Table on the Environment and Marie Mac Donald BSc., MSW, Executive Consultant and Coach in Organizational Performance

How do you go about shifting the culture of your organization? In this insightful and energetic session, you will learn the core elements of building and sustaining a continuous healthy learning culture. Follow the 10 year journey taken by British Columbia’s environmental protection division and find out firsthand how to apply principles of organizational culture, change leadership, systems thinking, emotional intelligence and capacity building to consciously and strategically shift the culture of your organization. Sponsored by BREAKOUT SESSION 1C 10:30 AM – NOON Stream – Return on Investment Making the Business Case for Investments in Workplace Health and Wellness Presented by Louise Chénier, Network Manager, Conference Board of Canada Council on Workplace Health and Wellness

Louise will provide an in-depth review of a recent Conference Board of Canada research study of employers from a number of different industries, including the Nova Scotia Liquor Corporation and Marine Atlantic, that have implemented wellness strategies. Explore the return on investment on organizational health/how to calculate your own wellness returns.

Presented by Janice MacInnis, BComm, MAdED, Coordinator of Organizational Health at Dalhousie University

Solving problems and driving change requires having honest, and often challenging, conversations. Yet we almost all struggle having them, resulting in a workplace culture that avoids rather than tackles its problems. Increase the quality of conversations in your own organization, by learning from the initiative undertaken at Dalhousie University. Gratitude and its Role in Organizational Well-Being Presented by Jim Moss, Founder and Chief Happiness Officer (and patient zero) of The Smile Epidemic

In this highly engaging session, hear how The Smile Epidemic (a scientifically-supported and evidencebased social sharing program), launched this year campus-wide at Wilfrid Laurier University, is developing a happier and healthier mental state on campus in both individuals and organizations. This session is guaranteed to make you smile! Sponsored by SPONSORED SPOTLIGHTS SET 1 12:45 PM – 1:45 PM Solareh, MHCSI and Royal Roads University See page 11 for details.

Sponsored by

Last year’s conference in Vancouver was so inspiring and built the framework for my plan to introduce the voluntary standards of psychological health and safety in the workplace! Such great speakers.

www.healthworkandwellness.com

CONFERENCE PROGRAM

BREAKOUT SESSION 2B

Choose to attend EITHER this half-day workshop or 2 breakout sessions.

2:00 PM – 3:30 PM

HALF-DAY WORKSHOP

Stream – Workplace Culture

2:00 PM – 5:00 PM

Strategies for a Respectful, Resilient Worklife (also Oct. 18)

Stream – Workplace Culture

Presented by Michael P. Leiter, PhD, Canada Research Chair in Occupational Health and Well-being at the Department of Psychology, Acadia University

Peer Support – An emerging approach for workplace wellness and beyond

Discover new ways for you and your teams to thrive in a changing world of shifting priorities. Strategies for individuals and organizations to foster greater civility, respect and engagement at work – a major determinant of employee psychological and physical well-being in the workplace and beyond, will be shared by a leading expert in the field.

Presented by Lt. Col (Ret’d) Stephane Grenier and Dr. Ian Arnold, MSc., CSPQ, DOHS, FCBOM, FRCPC, CEA, CRSP Mental Health Innovations Consulting

Two exceptionally experienced Canadian pioneers of mental health awareness discuss how newly emerging peer support programs can assist in the creation of mentally healthy workplaces, alleviate stigma surrounding mental illness and foster healthier coping strategies. Discover how peer support programs can improve sustainability and competitiveness of Canadian businesses, create a more caring, compassionate, inclusive workplace and strengthen Canada’s formal mental health care system. This session is a popular conference sell-out across the country!

Sponsored by BREAKOUT SESSION 3A 3:45 PM – 5:15 PM Stream – Workplace Culture Divided We Fall: An exploration of gossip, factions and other divisive influences in the workplace (also offered Oct. 18)

Sponsored by

Presented by Alan Caplan MA, CCC and Sharon G. Bronstein MSW, RSW Partners, Co-founders and Facilitators with Open Hand Teambuilding

BREAKOUT SESSION 2A 2:00 PM – 3:30 PM

Is gossip or bullying dividing your workplace culture? This experiential session explores common situations that undermine group clarity, cohesion and trust: bullying, gossip, cliques, factioning and undermining. It provides a deeper understanding for what influences people to act this way and provides proven strategies for how to alter these dynamics in the workplace.

Stream – Leadership Managing Teams – Leadership to build engaged and resilient teams (also offered Oct. 17 AM) Presented by Mary Ann Baynton, MSW, RSW, Member of the Mental Health Commission of Canada’s Workforce Advisory Committee, co-chair on the Technical Committee for the National Standard of Canada on Psychological Health and Safety in the Workplace, and Program Director for The Great-West Life Centre for Mental Health in the Workplace

Sponsored by

Leaders play an integral role in maintaining strong organizational health and set the tone for team dynamics. This session will explore team building activities for a psychologically healthy workplace and go beyond resolving conflict, to activities that can help you create high functioning teams, provide practical strategies to build resilience in your team, and thereby improve your own mental health at work. Whether your work environment needs improvement or your team dynamic is fairly healthy to begin with, you will benefit from these cost-effective team-building strategies.

FOR FULL SESSION DESCRIPTIONS PLEASE VISIT

www.healthworkandwellness.com

Sponsored by

OCT 16 – 18, 2013 | The Halifax Marriott Harbourfront Hotel 8

CONFERENCE PROGRAM

BREAKOUT SESSION 3B

BREAKOUT SESSION 4A

3:45 PM – 5:15 PM

10:00 AM – 11:30 AM

Stream – Return on Investment

Stream – Leadership

Sun Life-Ivey Canadian Wellness ROI Study (also offered Oct. 18)

Making a Difference in Tough Times: Transformational leadership rooted in vision and values

Presented by Michael Rouse BA, DMS, MA, PhD, Strategy Professor at the Richard Ivey School of Business and Assistant Professor Epidemiology and Biostatistics at the Schulich School of Medicine, Western University

Presented by Georgina MacDonald, BA, MA Vice President of Planning and Improvement at VIHA and Marie Mac Donald BSc. MSW, Executive Consultant and Coach in Organizational Performance

Where is the evidence that wellness strategies provide a return on investment for employers? The Sun Life-Ivey Canadian Wellness ROI Study explores this question rigorously. Findings of this landmark meta-analysis of employee health, productivity, claims and more to calculate return on investment, will be shared in this session.

The “new normal” for organizations has become a state of uncertainty and constant change. Sound familiar? So, when the going gets tough, the tough lead with vision and values! Learn how Vancouver Island Health Authority engaged a staff of 20,000 to create a new vision and values, shifting from being effective only in certain and steady times, to having flexible, adaptive systems that transformed their organization.

Sponsored by

Friday, October 18, 2013 BREAKFAST EVENT 8:30 AM – 9:30 AM The Wellness Dividend: How Employers Can Improve Employee Health and Productivity This breakfast session will feature a leading Canadian company who has recently embraced the business case for wellness. Delegates will have an opportunity to hear about how the company incorporates wellness into its core organizational strategy and learn the business case behind the wellness program, how the organization managed and overcame initial skepticism, key measurements and examples of low cost/high value programs. Sponsored by

While it consistently provides good insight and useful tips to improve the workplace, it has deeply personal worth and meaning for my own growth and development as a person which can translate nicely to use as a leader.

www.healthworkandwellness.com

BREAKOUT SESSION 4B 10:00 AM – 11:30 AM Stream – Workplace Culture Strategies for a Respectful, Resilient Worklife (also offered Oct. 17) Presented by Michael P. Leiter, PhD, Canada Research Chair in Occupational Health and Well-being at the Department of Psychology, Acadia University

See page 8 for details. Sponsored by

CONFERENCE PROGRAM

BREAKOUT SESSION 4C

FINAL KEYNOTE

10:00 AM – 11:30 AM

1:30 PM – 2:40 PM

Stream – Workplace Culture

Put on Your Oxygen Mask First: Sustainable leadership for a better workplace

Divided We Fall: An exploration of gossip, factions and other divisive influences in the workplace (also offered Oct. 17)

Presented by Amy Jen Su, BA, MBA, Managing Partner and Co-Founder of Isis Associates

See page 4 for details.

INTENSIVE KEYNOTE WORKSHOP

Presented by Alan Caplan MA, CCC and Sharon G. Bronstein MSW, RSW Partners, Co-founders and Facilitators with Open Hand Teambuilding

3:10 PM – 5:00 PM Following the Final Keynote Presentation, this intensive post-conference leadership workshop, will help leaders of all levels enhance leadership presence, and “Own the Room”.

See page 8 for details. BREAKOUT SESSION 4D

Leading for Success: A whole person approach to building leadership presence

10:00 AM – 11:30 AM Stream – Return on Investment

Presented by Amy Jen Su, BA, MBA, Managing Partner and Co-Founder of Isis Associates

Sun Life-Ivey Canadian Wellness ROI Study (also offered Oct. 17)

We are drawn to and influenced by leaders who exude ‘presence’, but can you pinpoint the mind-sets, qualities and actions that define presence? Have you wondered how to increase your impact by developing your presence? Did you even think it was possible?

See page 9 for details.

Following many appearances in the US and abroad, Amy Jen Su draws on her 10 years of training thousands of leaders on the topic of leadership presence. Join us for this not-to-be-missed Workshop and Amy Jen Su’s first Canadian appearance. Designed for new and seasoned leaders, this Workshop will help you develop a unique leadership voice that is confident, authentic, and effective across a variety of situations and audiences. This session explores the importance of authentic leadership and how a leader can take on different leadership styles while not compromising core values and ideals. Conversations will bring some of the challenges of our growth into focus and provide an opportunity for us all to share best practices and ideas together. Through a series of small group work, practices and individual reflection, you will leave with clear and actionable strategies you can take back and implement in your daily work and personal life to enhance your presence moving forward.

Sponsored by SPONSORED SPOTLIGHTS SET 2 NOON – 1:00 PM Cira Medical Services, Morneau Shepell and Janssen See page 12 for details.

I always feel inspired by this conference.

OCT 16 – 18, 2013 | The Halifax Marriott Harbourfront Hotel 10

Sponsored by

Biologics – A delicate balance Presented by Suzanne Lepage, Private Health Plan Strategist, Suzanne Lepage Consulting Inc.

Biologic drugs have the potential to improve outcomes for patients facing serious diseases – but the benefits come at a cost. Join Suzanne Lepage, a private health plan strategist as she addresses the developments of biologics and how they differ from traditional drug therapies, as well as how the market for biologics and biosimilars is likely to evolve as several of the top biologic drugs come off patent. She will also discuss some of the issues plan sponsors should consider regarding coverage of biologics and biosimilars.

Sponsored by Building a Culture of Sustainability Through Creativity and Communication Presented By Jennifer Walinga, PhD, Associate Professor School of Communication and Culture, Royal Roads University

A critical mass of business leaders increasingly views sustainability as one of the competitive lynchpins within their sector. The ‘greening’ of external organizational practices and goals has brought into focus the importance of internal organizational

Sponsored by

OCT 16 – 18, 2013 | The Halifax Marriott Harbourfront Hotel 12

The Better Workplace Conference and the Health Work & Wellness™ Group gratefully acknowledge the following Key Partners STRATEGIC PARTNER

HOMEWOOD

Homewood’s shared direction is excellence in improving the lives of Canadians. Our mission is to be a specialized provider in mental health, addiction treatment, employee wellbeing and healthy workplaces through the delivery of quality care and a commitment to excellence in outcomes. We share a strong devotion to research and to serving the growing needs of employers and the public. The emphasis is on ‘improving life.’ It defines who we are and clarifies our desire to improve life particularly in regard to mental health and addiction issues. Homewood is the leading mental health and addiction treatment organization in Canada providing optimal recovery and functionality to Canadians through highly specialized programs: in-patient and out-patient services; Employee and Family Assistance Programs, disability management and organizational health support – spanning both governmentfunded and employer-funded health care.

MAJOR PARTNERS

THE GREAT-WEST LIFE ASSURANCE COMPANY

As a leading Canadian group insurance provider, Great-West Life has a special interest in supporting programs that help address the health and wellness concerns of Canadians. The Great-West Life Centre for Mental Health in the Workplace was established by Great-West as part of its commitment to enriching communities across Canada. The Centre provides public resources including strategies, tools and support for research and initiatives aimed at improving workplace mental health for all Canadians. These resources are available to anyone, free of charge. Through our support as a Major Partner of The Better Workplace Conference we’re helping to ensure we are building Stronger Communities Together™, our goal for our national corporate citizenship program and as an Imagine Caring company. SOLAREH

Over the past 28 years, Solareh has developed unique expertise in health and return to work management, and in the management of health-related risks through prevention and intervention programs, offering problem solving tools for individuals and businesses. Our clients consist primarily of insurance companies that offer our services to more than a million family members. MERCK

Merck in Canada – Today’s Merck is a global healthcare leader working to help the world be well. Merck is known as MSD outside the United States and Canada. Through our medicines, vaccines, biologic therapies, and consumer and animal products, we work with customers and operate in more than 140 countries to deliver innovative health solutions. We also demonstrate our commitment to increasing access to healthcare through far-reaching policies, programs and partnerships. For more information about our operations in Canada, visit www.merck.ca.

PATRON SPONSORS

A special thank you to Great-West Life Assurance Company, the Great-West Life Centre for Mental Health in the Workplace and Morneau Shepell, for their Patron Sponsorship. Their support has funded the Better Workplace Centre, Canada’s first online, independent, organizational health library for Canada. Launched in 2011, the library contains healthy workplace practices, tools, reports, models, case studies, research and educational programs in the field of organizational health. Visit it today at www.betterworkplacecentre.com.

www.healthworkandwellness.com

The Better Workplace Conference and the Health Work & Wellness™ Group gratefully acknowledge our Partners THANK YOU PROGRAM COMMITTEE!

STRATEGIC PARTNER

Working with Deborah Connors of the Health Work & Wellness™ Group, these experts in organizational health review speaker proposals and create the dynamic program you see here. Our thanks go to: Chris Bonnett, President, H3 Consulting, Bill Luedey, Vice-President, Luedey Consultants Inc., Erinn Macaulay, Account Executive and Product Manager, Novus Health, Mark Tisdale, Group Marketing and Product Development Manager, The Great-West Life Assurance Company, Judith Plotkin, Senior Vice President Strategic Operations, Homewood Human Solutions, Jamie Millar-Dixon, Principal Consultant, MacLeod Silver HR Business Partners, and Deborah Connors, Committee Chair, President, The Better Workplace Conference.

MAJOR PARTNERS

CONFERENCE PARTNERS

CONFERENCE FEES Before Oct 1: $949 After Oct 1/onsite: $1099 Post-Conference Leadership Workshop $200 before Oct. 1 For more information on fees, group rates, student rates, special promotions and more, visit our website: www.healthworkandwellness.com SPECIAL HOTEL RATE FOR DELEGATES Conference 2013 will be held at The Halifax Marriott Harbourfront Hotel in the heart of downtown Halifax, NS. Delegates receive a special group rate by reserving via an exclusive link found on the Accommodation section of the website. Limited availability, so reserve your room today.

PROMOTIONAL PARTNERS

MEDIA PARTNERS

EDUCATIONAL PARTNER

CONFERENCE MANAGEMENT

OCT 16 – 18, 2013 | The Halifax Marriott Harbourfront Hotel 14

THANK YOU PROGRAM COMMITTEE

Photos by Landon Sveinson Photography