CA ANTIVIRUS CUSTOMER SERVICE
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Here are the different facility available in ca antivirus. And in this video we are mentioning the different properties of ca antivirus software
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To turn off the Firewall, right-click on the CA Shield icon in the system tray, click My Internet, then click Disable Firewall.
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To turn it back on, right click system tray icon, click My Internet, then click Enable Firewall.
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To temporarily disable the Antivirus, right-click the CA Shield icon in the system tray, click My Computer, then click Enable Snooze.
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Enter the snooze time in minutes (up to 999, approx 16 2/3 hours) in the box and click Snooze.
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To end snooze, follow the same procedure and click Wake Now on the page for entering snooze time.
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To disable Antivirus on a longer basis, double-click the CA Shield icon in the system tray.
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When Security Center comes up, click Update Settings in the My Computer tab.
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Then click the red X next to Auto Scan.
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To re-enable, follow the same procedure and click the green checkmark.
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