The Business Water Market \u2013 2 years on

The business water market opened to competition in England (and sort of in Wales depending on how much water you use) on 1st April 2017.

According to the market operator MOSL, by the end of January 2019 there had been 210,732 supply point switches, representing 7.9% of the 2,672,519 supply points in the market, consisting of about 1.2 million customers. This represents a switching rate of 16% in terms of consumption which roughly means that at least 90% of businesses are still with their incumbent retailer and haven’t engaged in the market.