Jason Kline's Full Portfolio by Jason Kline

JASON KLINE : DESIGN PORTFOLIO

/MY DESIGNED ARTEFACTS

/ WELCOME Welcome to my design portfolio booklet. Within this booklet are projects which I feel best represent my overall interest in multiple areas and disciplines of design, but primarily represent my Industrial Design skill set. As you will see from my work, I try to utilise my various skills into every project that I undertake. As a result, my approach to many projects, as an Industrial Designer, is not neccessarily the same each time. I feel I have a good understanding and awareness of other design disciplines such as Design Research or Interaction Design, and try to encompass my multiple skill set whenever I can and with whomever I am working with. I hope you enjoy my work and take interest in the various projects and how I approach them.

Thanks, Jason Kline

/MY DESIGNED ARTEFACTS Jason Kline Industrial Design & Technology BA (hons) DPS SMCSD ethnography & user research styling & semantics user experience design interaction design ergonomics, usability & anthropometrics

(+44) 0208 9543137 (+44) 07762664475 info@jaskline.co.uk www.jasonkline.co.uk

Curriculum Vitae

Unibrace

06 - 13

Serene

14 - 25

Licentia

26 - 29

Enso

30 - 35

Together

36 - 39

Intuo

40 - 44

/ Curriculum Vitae Date of Birth : 17/09/1985 Nationality : Dual British / American citizenship Objective To establish a position within a strong, innovative and leading edge company where my breadth and depth of skills will be both embraced and moulded to suit the company’s needs and goals. Education • 2004 - 2008 : BA 1st Class Honours, DPS SMCSD Industrial Design And Technology Loughborough University Major Project: Morphy Richards sponsored steam iron, encouraging a positive user experience and grip posture. Final Year Dissertation Thesis: Touch screen mobile devices and their influence over users’ emotional states. • 1999 - 2004: Merchant Taylors’ School A level : Design and Technology (A), English Language (A), Economics (D) GCSE : 2A*s, 9As, 1B (including Design & Technology A*, English A* and Maths B)

Print and Internet Publications (as of 01.8.08) • Print: Frame (interior and product design publication) - Featured Project: Licentia D-Fun (gadgets magazine) - Featured Project: Licentia GDR Creative Intelligence (trends and innovation research consultancy) - Featured Project: Licentia New Designers Press Release (UK graduate designers exhibition) - Featured Project: Unibrace • Internet: Licentia has been featured within approximately 40 - 50 websites and blogs such as: Yanko Design, Microsoft Research Community, Engadget, Gizmodo, Trendhunter to name a few. Relevant Skills • 2D Graphics : Adobe Illustrator CS3, Adobe Photoshop CS3, Adobe Flash CS3, Adobe InDesign CS3 • 3D Graphics : Pro Engineer Wildfire 2.0 - 3.0, Catia v 5.0 • 3D Rendering : Maxwell Render 1.5 - 1.7, Alias Image Studio, 3D Studio Max (Vray), Bunkspeed Hypershot • Prototyping : Blue foam mock ups, ProLab (uriel) composite models, CAD design for 3D Rapid Prototyping

Proffesional Experience Hobbies And Interests • 2006 - 2007 : One year internship at Nokia UK, Farnborough, Hampshire Worked within the Multimedia Product Division of Nokia, primarily within N-Series product development. Design work included sketching, 2D 1:1 rendering of mobile device concepts, future physical and graphical user interface elements for future concepts and CAD visulisation of design concepts used for internal presentations as well as the building of physical models for testing and user trials. A large breadth and depth of design skills were developed and utilized during the year. Design Awards • Chartered Society Of Designers Student Award 2007 Awarded Student Membership of The Chartered Society of Designers (SMCSD) Project: Licentia

• Moderator and contributor to Product Design Forums (www.productdesignforums.com), a global forum for student and professional designers from Product, Industrial, Transportation and Appareil Design backgrounds who can share and discuss various design subjects as well as receive design critique on finished projects, works in progress and portfolios. • I enjoy playing basketball and rugby. • I currently write and record my own dub-step and electronica music, but previously played bass guitar in a band. While in the band, we released a full 11 track album and a 5 track E.P., both with major UK record labels within the genre. Copies were sold internationally and could be found within music chains such as HMV and Virgin as well as on Amazon.com and Play.com. References Available On Request

• Royal Society Of Arts 2007 / 2008 Final Shortlisted Design Entry, “Inclusive Worlds” Category Project: Unibrace • Loughborough University DesignWeek 2008 Prize Winner, OSIM Healthy Lifestyle Products Project: Enso

Thankyou for viewing my C.V. Portfolio samples follow immediately.

unibrace

Universal Digitally Controlled Knee brace

RSA Design Directions Shortlisted 2007/08 Inclusive Worlds

Unibrace // Universal, Digitally Controlled Kneebrace There are many users who have come to depend on products which provide physical support to help them overcome issues with their impairments. For many though, it is the case that their physical support product doesn’t fulfil their physical and psychological needs and doesn’t provide a worthwhile experience. This is most commonly demonstrated by today’s knee braces, which don’t create a worthwhile experience for many reasons, whether it be through their clumsy interface or cumbersome physical form. Unibrace grants users the ability to fully control the pressure and support placed on and around their knee joint via a combination of an intuitive, capacitive (finger only) interface, controlling voltage reactive smart materials. By using the in-built pressure scale or the touch sensitive buttons, voltage levels are altered which cause the internal smart materials to contract or relax; applying or relieving pressure around the knee joint at specific points as to avoid any unnecessary blood flow restriction.

Whether at home or in public, Unibrace provides a more pleasant and un-intrusive level of support to your knee joint.

1. Unibrace front proﬁle 2. Easy interaction with the knee brace at your finger tips 3. Capacitive, finger only, input stops accidental pressure actuation 4. Smart materials apply presure at certain areas around the knee

unibrace

Unibrace // Research And Ethnography Time was spent with 2 distinctly different users, Freda and Mark, who both suffer from pain in or around their joints. Ethnographic observation, semistructured interviews and photography was used to record and help understand the problems they face dealing with their impairements on a daily basis.

quotes from semi-structured interviews

“Sometimes I feel that walking is smoother without the support, but when it comes to walking down stairs I realise I need them for support.” Freda

“I guess the ankle supports are good but getting them on and off is hard.”

st ru g g le s an h a n d s t o d h a s t o u s e t wo p ut it o n

un eve n pre ssu re im ped es wa lki ng down sta irs, be com es fra gile too much pressure is placed on ankle when reaching cupboards som etim es it feels way to best method of pain relief by constrict ed to use using heat around her joint

double fol ds support to en ha nce the pre ssu re pla ced on an kle

“To get more support I usually put 2 supports on or just fold one back on itself to make it tighter.”

“...but it feels so cumbersome and clumsy to put on. If I am at a public ski resort I go somewhere private to take it off or put it on.” Mark

“At the moment, my knee is pretty unpredictable. So trying to guess what brace I should take can be a risk.”

loads of ugly velcro straps make it horrible to use and look at

velcrow stra ps are too unrelia ble prefe rence for the thin ner to use supports beca use they are

load s of ugly velcrow strap s mak e it horrible to use and look

unibrace

wa y too ha rd to rea ch arou nd th e ba ck to put on

operat io n was pe rform ed to hi s st op kn ee from di slocat in g

“The velcrow straps are massive, not easy to take off if you are tired and dehydrated.”

a re ve lcrow st ra ps th e best to u se?

For a good overall experience, users see smooth interactions with the product as important as the productâ&#x20AC;&#x2122;s function.

Product

It is important to be in control of pain relief, as it means you have more control over your pain. Users get a satisfaction from knowing they can control how their joints feel which will enhance their confidence.

Changing Environment / Changing Pain

Pain Control

User Requirements

At Ease With Their Product Adjusting their supports in public is very embarrassing for user. To them, supports are very primitive, and not very subtle or discreet, often moving to a private area such as a toilet to adjust their support.

Unibrace // Understanding And Translating User Requirements

As usersâ&#x20AC;&#x2122; environments change, so do the type of pain they could experience. A solution which adapts to different pain is important for users as it allows them to perform daily routines more smoothly, with them less aware of their pain.

Dependance On Equipment

For users with physical impairement, their equipment is vital. They depend on it for mobility and equality. If their equipment is damaged or lost, their independence can be hindered.

Design Goal : Enable users to feel in control of all aspects of interacting with the support

Insights were created from analysing empricial research, with the aim to use the insights to drive future idea concepting and development. This process included combining ethnographic observations with data collected from semi structured interviews, uncovering insightfull information through understanding user problems and then translating insights into possible requirements for a Product Design Specification.

unibrace

user research

research analysis

discover user problems

insight generation

P.D.S.

Unibrace // Problem Solving In order to try and address usersâ&#x20AC;&#x2122; needs and wants from a knee support, significant mind mapping brainstorms and thumbnail sketching took place to find appropriate avenues and directions to aid concept design and development.

Manoeverability Adaptability Repetitiveness Fulfillment

Location Embarrasment Cumbersome

Knee Brace Off

Knee Brace On

Subtlty

Storage

Intuitiveness Time

unibrace

Aesthetic

Safety

2. 5.

3. 7.

Unibrace // Concept Design And Selection

Selection Criteria / Concept #

A large process of concept exploration based on previously developed thumbnail sketch ideas took place. Interesting ideas and systems were fleshed out and explored, with direct input from the two users consulted earlier during ethnography and other research phases.

Aids with pain control

Eases users psychologically

Provides independance

-1

Through a combination of user feedback and paired analysis, a suitable concept was chosen for product devlopment and refinement.

Can adapt to change

-1

Positive user interaction elements

The concept chosen introduced a customizable approach for users, allowing them to calibrate the level of pressure the support provides on the joint.

Net score

-1

-2

Rank

unibrace

Unibrace // Concept Development & Interface Refinement Development of the chosen concept was performed through a co-design process with the intended users where possible. Tighter Photoshop and Illustrator visuals of the design direction were produced to help users get a clearer idea of the design intent, and therefore build on or generate thoughts on the design concept.

unibrace

Fabric Layer (Lycra) Stretchable Capacitive Touch Sensor Layer Stretchable sheet where only interface areas (the pips and scale) have their capacitance activated. Capacitive input is ideal for sports or users recovering from operations as knocks/bumps can’t alter pressure levels, sensors only recognize finger input. Activated Capacitive Areas Stretchable and Flexible Electronic Circuits Stretchable electronic circuits can flex with the expanding/contracting brace. They guide signals from the interface sensors to the Conducting Polymer Actuator lining. Gel Layer Eases phsyical contact between the user and the CPAs. Conducing Polymer Actuator (CPA) Lining CPAs simulate organic muscle movements and require low actuation voltages (~1V) to expand/contract.The expansions/contractions can produce a range of pressures. Blood Pressure Sensors Caps the brace’s pressure below user blood pressure, stopping blood constriction.

Unibrace // Final Design Capacitive touch sensitive technology (finger only) is incoporated into the user interface (U.I.) to protect the users from knocks and bumps accidentally actuating the smart materials within the brace becacuse the U.I. only recognises finger input. This form of digital input also humanises the kneebrace, making it less physical and agressive to look at and use compaired to large velcrow pads on traditional knee braces. Conducting Polymer Actuators (CPA), are currently used to mimic the bio-organic movement of muscles, and react to minimal levels of voltage change to either shrink or expand. Users can now have more accurate and precise control over the pressure placed on their joint. The use of CPA also prevents blood flow constriction by only applying pressure at the vital points around your joint, compaired to today’s knee braces which use straps to tighten either end, restricting blood flow. The combination of technology within Unibrace allow it to provide joint support product which is adaptable to the user’s situational needs while also being humane and natural to use.

unibrace

Adjusting pressure on the fly for whatever situation, like if you are... ...going for a walk

...doing manual chores

...doing an intensive sport

Putting on and taking off the knee brace is no longer a complicated and long process. All you have to do is... ...slide the brace up your leg

...hold in position and increase pressure to fit

...remove the brace by touching small pip for 5 seconds, stopping pressure, and it slides down leg

serene Promoting a Positive User Experience and Grip Posture Major degree project in collaboration with mature female user group

targeted towards a

Serene // Concept Steam Iron For the More Mature Female In collaboration with Morphy Richards, one of the largest household appliance manufacturers in the U.K., the brief involved re-interpretating what their Comfigrip range of steam irons should be and, hence involved the designing of a future steam iron concept for that range. Serene is a domestic steam iron for the more mature females who find themselves in pain after a session of ironing. By providing a neutral, non-pronated gripping posture, and a stable and secure wrist posture, Serene helps to prevent users from experiencing pain and cramps from ironing. Through a combination of a new iron shape, centre of gravity, handle design and new interface mechanic, pain is reduced by limiting the chances of damaging the major nerve running through the hand and wrist: the median nerve - the nerve responsible for causing Carpel Tunnel Syndrome if trapped or damaged.

1. Serene uses a standard size Morphy Richards soleplate footprint 2. Centre of gravity close to wrist, improving manoeverability 3. New interface design, enhancing the userâ&#x20AC;&#x2122;s experience 4. Styling and surface design as part of the co-design process with users

serene

User 1 User 3

User Persona And Use Case User Persona And Use

Case

Brainstorm User Experience Components

User Experience Directions Users want to be able to see the controls out of the “corners of their eyses”

Bright colours and lights are favoured Clarity

Accessable

Must reach sharp

Interface

creases

Eﬃciency

When is the iron on or oﬀ?

Graphics can be too small and hard to read Reaching under the handle

Interface

Dials are awkward to use

Avoid the cable during use

During Ironing

Users’ Experience

300ml water tank capacity

“

Unstable swa users’ forearm

nece ssity”

’s a ry,it a luxu User Persona AndAnd User Use Persona Case Use iron isn’t Case An

ironing load

Pain

Aspects

purchasing which inﬂuence her iron g of each aspect

score based on user rankin

test tempe Harder to ﬁll up water if iron is too heavy

tasks Bending wrist t

Larger irons are thought to iron

Size

efficiency

efficiency / interface: Users anger at poor temperature interfaces slowing down the rate of ironing progress due to poor interaction. Visual contact with temperature setting needs to be clearly visible for users to feel comforbtale.

Styling

Too heavy and a

Need for feminie colours

Price

Overall Size

Style/App earance

Brand

Spray feature

Steam Output

Power Rating (e.g. wattage)

Automatic Shut-Oﬀ 3

Rati

Insights Gained From Research

Smaller size looks like it is lighter and more eﬃcient

efficiency / interface / comfort: Interface is a primary driver here as users were strongly oppinionated on the importance of the clarity and usability of the temperature controls in order to iron in a comfrortable manner and to reduce the risks of errors while changing temperature, enhancing efficiency of the task.

Automatic Shut-Oﬀ

Avoid being too Smaller size reduces handling weight

”

Data Analysis

Average User Rating Out of 10

“Water in” hole needs to be in full view when ﬁlling up

Background info her ly works as a Consumer Market Researc 48, Female, From North London, Current ough University hbor Loug in l info onne nd Backgrou inistrative Pers Attributes Key ster, working as an Adm PRIORITIES KNOWS HER 52, Female, From Leice HONEST Experienc e Tiers PEOPLE / FAMILY ORIENTATED VALUE/HAS EMPATHY SAFETY CONSCIOUS LIKES TO CONTRIBUTE TED TIVA Key Attributes -MO SELF DINGS ORGANISED AWARE OF SURROUNfrom her) efficiency / comfort: DECISIVE Aspirations (quotes each contributing factors’ EASILY DISTRACTED When users develop cramps “I want ... er I do” whatev share in the they have to stop ironing or I canof user’s experience best the do “to mind” of peace “to have her) avoid stress ” reduce their grip forces, this Aspirations (quotes from “to always be a happy person” “to al quirks” person own interplay of components of nd me” arou “to get over myyle increases time spent on task “I want ... “to have a secure lifest s, no fuss” increasing the task towards a users’ ironing experience rely” secu and bly “to just get on with thing forta com to live negative effort-reward ratio. efficiency Attitudes towards ironing around me” “to be able and make it enjoyable “things to go smoothly comfort Wants to make the most out of ironing are completed ironing when other household chores the y tackle to read is ready feels she n Only ng whe it Attitudes towards ironi first to get them out of the way free time, she has to do ing whenever she has Always tackles the hardest garments size / comfort: size Does ironing after wash iron” chores” Users have preconceptions not ironing I wouldn’t “It’s just one of those jobs; d ehol “If I could get away with hous r othe to use e to that the larger the size, the rtanc impo l comfort easy ironing equa for quick with Goals hing ng somet ironi RegaIrdswant heavier it is therefore less Do a beautiful job with her ironing easily comfrotable to use. Reality of quickly way the of out them Get this varies depending on Goals for ironing User 2 quickly internal mechanisms and styling Get it over and done with User 2 tinterfaces used. her iron purchasing as poss ceible Feelings about her ironing influen le free which it as hass MakeAspects aspect Feels it can get lonely score based on user ranking of each ironing Always wants to take her mind of her t her ironing ngs abou 9 Feeli size / comfort / styling: they need to be done sooner or later knows much” Background butseshe info ironing to be fun that to her t crea a burden Can be 8 of the garment which don’ ider ones Combining size and styling n’t cons easy iron, are her skill and effort put into the ironing h reflects whic s 7 53,Does ironing Female, shirt From North-West the of e get London, outcom the in anFeels office with” uming; “I try to currently working should done help make it look and and 6 s it time cons over it Find it want cleaning keepns” touctio thatatshe instr thehas ng a “big deal”; “I just 5 feel comfortable. Gets frustrat toedlook tries not to make ironi goes wrong I would tend KeyShe Attributes best. Then when it all know I day” the think of to end tend “I POSITIVE THINKING at the es outWORKING the clothHARD How she irons prioritise as a major part of something to smooth just want evenings HAS”IHIGH STANDARDS OPEN MINDED user group’s experience Usually tackles the ironing during the COMPULSIVE Starts with the shirts first the shirt (awkward wrist position) down and interface up way e her thos works of she as hand alot Aspirations (quotes from to right size her) are always hand to gs from ce from size / styling: surfaleft garment les shirts first as there theZig-zag Tack... twice during each ironing sesion “I want iron, glides iron along Adjuststhe There is an awareness of the eratuorre” temper temponce sameature left and right hands to Uses both ure it’s all basically eratu size making something look “to always be around rent temp“to my family” regardless of hand post diffe dores, things easily ently and with without fuss” frequ stuff my wrist s iron t , but twist “I don’ “ugly”. Possible new types of postures “to be the best wife and mother” ated hand my home environment organised” and pron“have split lines and mouldings can Swaps between neutral importance hierachy of factors contributing help hide larger form factors. A Attitudes towards ironing to users’ ironing experience smaller form factor will help “The efficiency of the product, thats important.” enhance its aesthetic quality. Sometimes hates ironing because it makes her tired, mentally and physically styling / comfort: styling Even though users don’t Recognises it is a burden that she has to cope with because no one else irons in the household

Use of white to match kitchen appliances

Has to look clean, airy & ﬂuid

Visual Interaction

Appearance

Smaller irons percieved as more usable

Users value being able to see all funtionally important aspects of I want it to be simple the iron at all times, they hate their view impeded.

“

primary

and efficient”

Goals for ironing Wants it done as quickly as possible Tries to ignore boredom through TV or radio

Interface Accessability

All interaction elements must be easy to reach and not disrupt or Aspects which inﬂuence her iron purchasing the flow of ironing.

Feelings about her ironing Finds it boring and mundane Fiddling with small buttons or bits of material frustrates her, she likes things simple and not fussy Gets no satisfaction from ironing Feels it gets harder to manage, especially the older you get and the longer you have done it for Only needs her iron to have the functions she would use, nothing more

score based on user ranking of each aspect

Pain Prevention

10 Average User Rating Out of 10

9 feel after ironing 8 Target users get frustrated at the pain they 7 do about it. because they feel there is nothing they can 6 5

4 3 2 1 0

Rating

Comfortab le to Use

Weight

Controls

Price

Overall Size

Style/App earance

Cable length

Spray feature

Steam Output

Brand

Power Rating (e.g. wattage)

Automatic Shut-Oﬀ

interface

secondary

tertiary

comfort

size

styling

neccessarily conciously think about it there is a aesthetic-usability effect occuring everytime they view an iron.

efficiency

styling / interface: The quality of the graphics and how must make the interface clear as well as coherent with the overall aesthetic. Users are aware of the graphics’ symbology and typography.

interface

interface / comfort: The interface must provide a suitable posture to help avoid any pain and must be part of a comfortable experience. There is a negativety from users towards interfaces which are hidden or tucked away from the hands making it awkward to reach, resulting in some bending of wrists to adjust temperature levels.

styling / interface / comfort: Combination of top 3 components. Primary goals are to relate the styling and interface to provide a physically and cognitively comfortable experience. This area is very important to the user.

How she irons Mostly irons in front of the TV, prone to distractions on TV Starts with high temperature then works her way down When ironing, her iron follows an “S” shape down the garment Gets pain in fore-arm when ironing for too long

Serene // Understanding The User Experience Through User-Centric Research semi-structured interviews with 10 users within target market

breakdown of components contributing to users’ experience

persona creation for all users

establishing priority needs from a user’s ironing experience

serene

The first phase of this project involved exploring and understanding the target users, and what they thought added to a positive ironing experience. Based upon semi-structured interviews involving users within the target market, the key aspects of the users’ experience; their “components of experience” were detailed, leading to multiple insight generation. User personas were then created, outlining in detail the users’ background and train of thought. Combining the user experience components with the personas led to the development of “experience tiers”. These outline how users naturally order experience components in terms of importance and how the interaction between those components is vital to their overall experience.

Competition Research Market Competition

”friendly” includes aesthetic

Existing research regarding competitor market placement was established to understand where a new Morphy Richards Comfigrip product would compete within today’s and the near future’s market.

Bosch

!Current Market Leading Produc

friendly

Serene // Market and Trend Research

or ergonomic aimed produc

Kenwood TDA8339GB

ST692

GC4444 FV9342

ST60

Tefal 14033

fe-male

New and upcoming design trends within competitor steam irons were closely analysed, as well as design related trends between products which would share the same context of use and/or user environment as the steam iron.

TDA8393GB

1769

ST510

TDA8353

TDA8313GB

male TDA6662GB

Philips GC4444

GC4220

GC3332

GC2530

13609 GC4340 2200

Russell Hobbs

GC7220 12379 as Current market competitors ds listed initially by Morphy Richar

technical Emerging Design Trends

Competition Research

Emerging Design Trends Within User Interfaces

Competitor Steam Irons

Technology Enhancements

Competition Research

Oppourtunities Research CompetitionMarket Usability Benefits

Emerging Design Trends Aesthetics & Form Factor

How Can The Product Emerge To Be Distinctive?

Emerging Design Trends Within Kitchen Domestic Goods User Interfaces

movement sensitive steaming

rear-loaded water

Usability Benefits

Aesthetics & Form Factor

How Should The Comfigrip Product Differentiate Itself?

Comfigrip Range ‘07-’08

Product that appeals to target market group to focus on its usability, and the prevention of pain through new design.

price / performance

digital based U.I.

Technology Enhancements

Possibility of new interfaces based around digital input / display, in order to give a sense of a more evolved product and one that is suited to how technology is implemented in today’s products.

cleaner outer surfaces

A new aesthetic which will distinguish this product to be part of a new comfigrip range, make it different amongst other irons, there is no clear visual difference between comfigrip range compaired to vanilla. symmetry within the U.I.

“3 DOT” L.E.D. temp reading

automatic sole plate lift off

directly visible temp settings

chip controlled steaming/spraying

angled open handle

1 major + 1 complimentary colour

Competitors are focusing on innovating through designing for specific tasks during ironing, e.g. filling with water (right), this new comfigrip product should encompass good usability for as many of the ironign related tasks as possible.

Drivers For Innovation and Development With The Target Market

ionizing to remove smells / stains

open handle for manual tasks

gun / brushed / polished metal

reverse open handle

digital based U.I.

serene

alternative handle positions

folding handles for storage

rotary switches controlling scale

spray/steam trigger mechanism

anti-bacterial silver nano technology

surface contact induction heating

interface and handle at the rear

how can we incorporate forms of technology into the iron to make it easier for users, both cognitivly and physically? what is the priority need and problem the user group faces? are new water refilling methods a good direction to take to enhance usability? will a new iron interface and method of interaction be accepted? does the “comfigrip” range imply there needs to be direct innovation in the handle? how much will the styling differentiate it as an innovative product? how much does the target market want in terms of new innovation, or do they just want a “tweaked” product? is it worth introducing a new interface technology that will affect the internal mechanics and costing, i.e. digital based interface? will the new product fit into an already busy market category sector?

usability & ergonomics technology

styling

size

simplicity and cleanliness in form

Serene // Design Direction And Strategy

Design Stratgey

Proposed Alterations To Existing Range

Establishing a direction and strategy for this new product was a vital point within the development cycle. Both the user and market research were combined to see if there was a clear direction that the product design should take.

* The following alterations are still work in progress and subject to change upon any notification

Proposed Elements For Change or To Remain

2. 3.

11.

4. (see 13.)

It was concluded that, in order to keep up with competitors and to satisfy what the target user group classed as a major contributor to a “positive user experience”, there had to be a redevelopment of the steam iron’s usability, beyond simple design implementations that were currently being implemented within both Morphy Richards and competitors’ ranges.

10.

5. (see 14.)

9. 8. (see 12.)

Target areas for change were identified with styling and semantics guides produced by combining trend research, target user group opinions and Morphy Richards brand guides and awareness documents.

by Morphy Richards.

7. 12.

1.handle - orientation and grip posture 2.spray button - replacement / removal / simplification 3.steam button - replacement / removal / simplifcation 4.variable steam button - removal / altering to another input mechanism (see 13.) 5.filling hole with cap - repositioning (see 14.) 6.spray nozzle - redirect angle to spray more accurately so users don’t have to tip the iron 7.soleplate - leave standard size within range 8.temperature control dial - removal / altering to another input mechanism 9.water tank - simplify / minimise its appearance as users don’t check water level 10.anti scale - keep at rear but make clearer 11.temperature indicator light (red) - remove, not needed as it is mostly obscured or hidden during use 12.temperature control dial - complete rehaul of visual indication system, simplify and use standard 3 dot system 13.variable steam button 14.filling hole with cap - move closer to C.O.G. and position so it is always viewable and accessable while holding the iron with one hand

13.

14.

steam off

“MAX” steam Design Stratgey Product Development Aims Design Stratgey

What the new Product Should Be and Do

Developing The Brand

Product Direction Statement: introduces clear A new Comfigrip range product which delivers positive grip postures, embodies the physical and visual user interface elements, with an aesthetic design that essense of the benefits brought to the user.

“I want something quick and easy to use.” engaging

features or A product focused towards the users, with clear emphasis on giving users functionality which are core for them to achieve their task goals. the stain of By making ironing a little bit easier for the target users it should help relieve heavy ironing loads. Having users aware of the benefits from this iron will make them think positively the Comfigrip range can bring to them instead of competitor products.

damage? Will What will users think when they understand how the design reduces nerve they realise the value of the benefits? TARGET MARKET DESIGN OPPORTUNITY

None of the closest competitors to Morphy Richards have designed a steam iron soley for the feminine market. This could attract more females due to the designing and marketing of the product solely for them, possible risk. A re-analysis of the Comfigrip range within this market area will provide stimulation to other Morphy Richards ranges for future innovation. An opportunity for Morphy Richards to establish themselves as a leader in designing-in good “usability”, many irons claim that but don’t deliver. Will a change from focusing on technological innovation towards good human-object interaction prove successful? Designing for this user group will provide a unique design aesthetic, distinguishing it clearly from competitors which appear to similar to one another.

serene

Styling Image References

Brand Personality Map

Bosch

symmetry

“Symmetry and balance is very important to me when I buy things.”

Kenwood

Tefal male

fe-male

Colour Directions Philips

simple

robust

clarity

practical design

good quality Practical

robust

clarity “Clarity is really important for me.”

easy to use Adventurous

“If it looks solid and reliable then I will buy it.”

Down to earth

Good value for money symmetry

efficient

engaging

Approachable

Easy to use Durable Reliable Good quality Practical design A trusted friend Trusted Designs that co-ordinate

Supportive

a trusted friend

Knowledgable Innovative technology

trusted designs that co-ordinate New Features To Develop

Have products with usefull features Contemporary Designs Attractive

well

Creative

Thoughtful

Warm and friendly

Russell Hobbs

technical

Features To Strengthen Fun and upbeat

reliable

swift and easy

friendly

ion

Based On Female Opin

“Sometimes for me simplicity is better than being complex.” simple

“I want it to be efficient and effective.” efficient

about what

Brand And Range Benefits By Targeting This Market Area

to be a strengthening of competitors there needs ealing design” in order to compete with as “practical” and “app ions from females , but such Design Stratgey opin rists tive acte posi a char have new to in building as well as l” Morphy Richards seems ctica “pra such as “easy to use” and existing brand imagery range of products. to strengthen to Comfigrip

Styling and C.M.D Approach

Technical Stylish

Up-to-date

stylish attractive practical

Appealing design ucts Have a wide range of prod

appealing design

Serene // Usability, Posture, Human Biology Investigation

Ergonomics Research Causes Of Discomfort

Through task analysis video capture, 2 important insights into why users feel pain were discovered: users twist and reshape their wrists in awkward angles to reach hard spots to iron on their garment and they constantly re-adjust their palmâ&#x20AC;&#x2122;s grip position on the iron handle to a horizontal orientation.

Median Nerve

Transverse Carpal Ligament

Hand Pronation - rotating hand / forearm so palm faces Good - Non Pronated

down

Bad - Pronated

Further discussion with all of the participants led to the discovery that 50% suffered with diagnosed Carpal Tunnel Syndrome, and the remaining 50% suffered from forms of pain or cramps during their day to day activities . Becasue of this alarming discovery, interviews and discussions with specialists in the fields of phsyiotherapy and ergonomics design were carried out to reveal that the pains users experience are becasue of poor and un-natural grip postures trapping an important nerve in the hand and wrist, the median nerve. There needed to be a solution to provide better grip postures which wonâ&#x20AC;&#x2122;t damage nerves.

Ulnar Deviation - twisting of wrist towards the ulnar (outer) Good - No Angles of U.D.

Bad - Large Angles of U.D.

pronated with By having a grip and hand posture which is highly g of ligaments, large angles of ulnar deviation results in the swellin compression of putting pressure on the median nerve through the runs through). the carpal tunnel (the channel that the median nerve

Negative Grip Postures From Todayâ&#x20AC;&#x2122;s Irons

Ergonomics Research

ulnar deviation as a reults of users tilting using the corners of their iron as a leverage point for manoevering it around and standing it on its end possible cause: due to habits of use and centre of gravity located lower down

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further ulnar deviation occurs when users twist their wrist when an area on garment to be ironed is very close to their body possible cause: users think that twisting their wrist is easier than keeping a straight wrist and re-manoevering their arm to reach the spot users frequently find themselves re-adjusting their palm grip to a pronated position when they start ironing a new garment and sweep over it possible cause: users feel they have to push down on iron for it to iron sufficiently, a pronated palm posture allows for maximum surface contact for the applied force users keep a pronated hand posture throughout almost all types of interactions with the iron, found commonly when adjusting the temperature dial possible cause: the position of the temperature control dial means that users can use their thumb or index finger without having to change posture

serene

Serene // Problem Solving And Concept Investigation During this stage of development, a multitude of ideas on how to improve the users’ overall experience were developed. A more concrete idea for what to work on was based upon planning and insights generated from previous development cycles which helped focus ideation and concept development to areas including: • analysing and foam modelling an interface and handle solution which promotes a positive grip posture • how the water tank can be refilled • where the centre of gravity should be located to best enhance the products usability

serene

Serene // Form Finding And Styling In order to improve the grip posture, an open handed design was chosen with the aim to allow the user a large area of hand movement around the handle so they wonâ&#x20AC;&#x2122;t be forced into a negative grip posture. A rear handle and iron is unconventional by todayâ&#x20AC;&#x2122;s standards and needed to look balanced and swift, both key styling words that resembled usersâ&#x20AC;&#x2122; tastes. To achive this, it was decided to primarily work on developing split line detail and side silhouette, as this was also discovered, during user interviews, to make a strong visual impact on users when they are looking to purchase a new iron. Rapid 1:1 scale silhouette drawings were produced to help find the desired silhouete and split line detail, as well as help create an idea of how to position other functional elements such as the spray nozzle and the water cap. This phase also included building and finalising the final 3D surface data ready for design detailing.

Core Dimensions Form, Dimensions And

Split Line Details

To Scale 1 : 0.75

125

283 238 160. 155 85 78 15 11

rds Soleplate off existing Morphy Richa * dimensions based finalised s shown here are not * bought in component ed finalis be to still * final design details 120.6

U.I. area to be define

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Serene // Detailing And CAD Design Using CAD surface geometry generated from previous design stages, detailing of the final design took place including finalizing design and placement of internal mechanisms, fixings and bought in or manufactured parts. A final U.I. was also developed using scale paper prototypes and incorporated into the 3D modelled final design. During this phase, each shell moulding for the design was checked for compatibility with top down manufacturing and assembly processes, including tool opening and closing and the removal of undercuts to allow for insert to be taken out of the mould.

Design Development User Interface Proposal Scale 3:1

â&#x20AC;&#x153;3 dotâ&#x20AC;? LED temperature system

Scale 1:1

Temperature Control

Spray

Steam

Textured surface grip

Considerations Final dimensions are subject to

ations.

change but use these as approxim

components as the size of com cable grommit solution as well Dimensions do not include final wheel, LEDs, internal P.W.B. that are being bought in, i.e. scroll RP build. be tweaked upon testing of a quick Handle shape at the tip is still to

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Serene // Final Design The final design presented a concpet which produced a positiive grip posture, as well as enhanced the user experience through clarity of interface, relocation of water tank filling, more accurate spraying system, and new and interesting design aesthetic. Presentation renderings showing form, colour and context of use were presented to the client, with further feedback being generated for possible tweaks during further prototyping and testing stages.

Final Design User Interface Design Concept

Proposed U.I. An interface that provides a netural grip posture and enhances the users’

experience

Silk, Nylon.

Wool. U.I. Elements “3 Dot” Temperature Indicator Scroll Wheel Temp Control Spray Steam Surge

serene

Cotton.

Serene // Pre-product Prototype Design And Assembly A user experience prototype was designed and manufactured in order to test out the new handle postion, new interface mechanic (both cognitively and physically), new usbaility features and a new design aesthetic. An extensive CAD model of the intended protoype was developed to enable the prototype to resemble as much of a manufactured product as possible, including the use of bought in parts which would be used in reality during production. Manufacturing processes included: R.P., water jet cutting, brazing, grinding, milling, silicon casting, painting, hand finishing, bread board design and prototyping of electronics.

serene

S.W.O.T. Analysis

Testing And Evaluation

Helpful - to achieving the objective successfully encouraged users to interact using positive grip postu res

Similar tests to that performed in the usability, posture and human biology investigation were carried out with the intent to compare grip postures, usability handling, interface interaction and psychological reactions between the uses’ own and test irons, against the prototype. The results showed that users’ experiences were greatly enhanced, with significant cognitive improvements in users’ grip postures (changing to a natural non-pronated posture) as well as positive cognitive improvements when interacting with the temperature change interface mechanic.

new interface mechanic was liked and understood immediately the smaller form factor has made people believe it to be lighter and therefore easier to use styling appeals due to its individualit y but is not too outlandish or too “craz y”

possible conflicts with it standing up on its end

successfull implementation of what the Comfgrip range means great differentiation between competitor products, with a clear focus for the target user group clear user benefit from the positi ve grip posture, reduces the negative connotations that ironing has

Testing And Evaluation

User Opinions

efﬁciency

handle strength is in doubt, possi ble filling of cavity to strengthen size

is there enough area within the handl STRENGTHS e for all the U.I. mechatronic equip What users consider to ment? be the most attractive users might end up wanting to see design features the styling water levels, have to make a mould ing section semi-transparent

relocation of water cap gave users a better view of water intake positive brand development for Morpahy Ricahrds

External Factors - of the product

The final stage of this design project was to evaluate and test the user experience prototype.

Internal Factors - of the product

Serene // Testing And Evaluation

Harmful - to achieving the objective

OPPOURTUNITIES

WEAKNESSES

User Quotes And Key Phrases On The Design Positive “It feels and looks quite nice, I mean its definately not your average iron or whatever.” “The buttons and stuff were pretty good because you could see the temperature really clearly, even out of the corner of your eye because of the lights.”

THREATS

competitors can easily copy desig n features

interface

users might night immediately adap t to the iron becasue of a non-conven tional design

efﬁciency

how long before users get sick of this design and return to a more What users previously traditionally designed iron? considered important to their ironing experience

comfort

size

“It did feel comfortable, and I could tell I wasn’t using my wrist as much, that is one of the things that hurts me the most.” “In terms of my own iron, this does glide better and I feel I have good control over the iron.” comfort

“I like how you don’t have to lean down over the iron in order to iron things. I know with my iron I press down really hard with my shoulder, but maybe that is bad habit and I don’t have to.” Negaitve

styling

“I can tell it might take some time to get used to.” “It feels a bit fragile around the handle, and its not 100% clear how to hold it, a bit confusing.” “Where do you see the water tank? Its not really obvious how much water you have left, although I dont really check alot.” interface

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Licentia Gesture Based T.V. Remote Control

Awarded Student Membership Into The Chartered Society Of Designers

Licentia // Gesture Based T.V. Remote Control Licentia is a remote control which is simple and straightfoward enough for anyone to use. User research and ethnography revealed that users really don’t use all the buttons and interface elements within today’s remote controls, and that the majority of people only really have a selection of about a dozen channels they watch. Licentia uses two discs which can be spun or compressed either seperately or together. By using distinct and individual types of gesture based interactions with these disks, the user can easily perform tasks such as navigating their way through T.V. channels or controlling volume levels.

By working with software within the T.V., users can program in only the channels that they watch, allowing them to “channel hop” quickly and effortlessly to the desired T.V. channel; thus allowing users to skip through endless un-desireable channels and not have to play around with a numerical keypad to enter in their channel number.

1. Front view of Licentia 2. Battery compartment for 2 x AA batteries 3. Power button set beneath top surface, stopping accidental actuation 4. Standard IR connectivity between Licentia and T.V.

Licentia

s a re rea lly on ly a fe w fu n ct io n ever u sed th e m ost way too many remotes

ol de r us ers fo rg et ch an ne l nu m be rs too m an y ti m es

users find remotes too ugly and cu mbersome ke ys a re qu it e ed is ra d n a so ft of f lik ed but g ra phics ru b

to chang e chann el they mainly use navigation keys T.V. as so m et hi ng us ed to re la x afte r co m in g in from work

Licentia // Research And Development Based on small user studies and interviews, it was found that the majority of keys arenâ&#x20AC;&#x2122;t used on remote controls, and that there was an oppourtunity to streamline both the functionality and interaction of the remote. From these insights, multiple designs were created with the emphasis around working with the software built into the T.V.

Licentia

JHK Licentia // Physical User Interface Licentia uses two discs which can be spun or compressed either seperately or together. By using distinct and individual types of interactions with these disks to perform tasks, the user can easily navigate their way through T.V. channels.

Licentia

Change Volume

Licentia

Mute

Licentia

Change Channel

Change Mode

Licentia

Go To Menu

Accept/OK

ens Massage Experience At Your Finger Tips A week long design exercise as part of Loughborough University Design Week In collaboration with OSIM healthy lifestyle products

Design Week OSIM Selected Prize Winner

Enso // Concept Massage Therapy Equipment As a result of an intensive week long design exercise, Esno combines the essence of Osim products with a new massage experience that allows users to customize where and how intensive their massage is. By using new technologies, Enso allows users to press down with their finger on the front surface of the product to create water like ripples that provide a massage experience when you sit back.

1. Ensoâ&#x20AC;&#x2122;s user interface 2. A product designed to fit into the OSIM range of healthy lifestyle products 3. Multiple wave pattern combinations to customise your massage experience 4. You can place the product down anywhere and lay back on it to relax

ens

Enso // Research & Concept Design Existing research into Osim and competitor products took place, with an emphasis on finding out how and what a new Osim product can be and do.

How will a new Osim massage concept be different existing range product?

massage & relax

product characteristics

osim product range

2. massage & relax

It was found that Osimâ&#x20AC;&#x2122;s line of back massagers have undergone a slower rate of evolution than their other product ranges. This produced a direction for what type of product should be developed and what it would specialize in.

Product Research

experience led interesting interaction softer surfaces / materials not effort intensive controllable in amounts evolved product solutions

Propos

5. fitness & shape

experience led minimal motor control interface new solution / invention simulation partners the user with device links to existing activity

9. 8.

keywords

clean & purify

niche drive product heavily domestic market stylised repackaging? new solution / invention clear product benefits

what defines an Osim product? totally new experiences + repackaged product solution + transfering

ens

real life activity into product experience

1.form 2.logo 3.porta 4.mass 5.sepe 6.interf 7.cable 8.envir 9.mate

Enso // Concept Development A suitable concept concerning a form of haptic pillow was chosen for development. This process saw the transformation of this idea into a more tangable form which would fit into the Osim range; being a natural evolution of an existing Osim product and one which could be seen to be manufactured in future years.

ens

To Start Your Massage

User Experience Directions

1. When not activated, Enso remains flat

2. Press anywhere to start a ripple motion to begin your massage

3. Press and create multiple ripples to customize your massage experience

Enso // Product Usage Enso uses an intuitive and simple interface which allows the user to pinpoint where on the surface they want the ripples to massage their body. All users have to do is press down softly with their finger to inititie rthe ipples, i.e, where the massage will be. To stop the ripples users press down at the massage ripples origin point. A fixed interface is also present which allows users to turn off the device or to increase / decrease the massage intensity. Using a fixed interface system lets users unwind into their massage experience and not get distracted by playing with a remote control.

Increase Intensity On / Off Reduce Intensity

ens

Different Muscle Groups Enso Can Reach

Rhomboids

Deltoid

Gluteus Maximus

Trapezius

Erector Spinae Erector Spinae

Enso // User Benefits Through Technology Enso allows the possibility of reaching various important muscle groups. Users can combine what would otherwise be seperate massages, into a single massage where all muscle groups can be reached through the various positions of the massage ripples. In order to create the massaging ripples, Enso uses an evolution of technology already within some of their current range of massage equipment. A series of small magnets raising and lowering a series of plastic clips creates the ripples along the surface with enough force and intensity to form the ripples which massage the body part.

Technology Stack Up

Rippled surface

Raising and lowering of pins Electromagnetic field

Surface rippled outward

4. 5. 6. 7.

ens

1. Foam layed with hemped outer skin 2. Ferrous sprayed plastic pins 3. Plastic pins support geometry 4. Flexi-film electromangets 5. Electromagnet flexing support 6. Foam central lining 7. Hemped outer lining 35

T o g e t h e r *| Linking Together The User’s And The Plant’s Life Cycle Muji 02 Design Competition Entry

Together // Linking Together The User’s And Plant’s Daily There can be strong emotional connections between plant growers and the plant during the plant’s growth cycle. From the moment the seed is planted, to the time when the plant dies, it is monitored by the grower. This monitoring is often subconsciously scheduled into the user’s daily routine. By re-fusing the alarm into the plant’s living environment, this product creates an experience which links the daily growth and advancement of the user’s life, with continous growth of the plant. Light sources are activated as the user’s alarm activates, and turn off manually when the user wants to go to bed. 2.

As the user is awake and growing during the day, so is the plant. As the user is asleep during the night, so is the plant. The product helps to promote the indoor growth of plants regardless the availability of natural sunlight. Studies show exposure to LEDs encourages photosynthesis, encouraging developed growth. LEDs provide a sensible solution to lack of sunlight if placed on a surface not directly in natural sunlight.

1. Large soil area allows for larger plant life to grow 2. User interface elements common to most clocks 3. DC input power supply 4. Low UV emmitting LED array

T o g e t h e r *|

anna’s house

03 / 11 / 06

23 / 11 / 06

22 / 11 / 06

joh n’s bed roo m

observational research

observational research al fy ’s be dr oo m

observational res earch

will’s bedroo m

observational research

Together // Research And Development I noticed the emotional connection that people have with their plants when growing horticulture, directly shown within Japanese culture’s maintennance of bonsai trees. It was also observed how people enjoyed placing plants near or in areas that they were often at, like work stations or beds. Plants are percieved to bring serenity and clarity to environments. The attatchment and reliance people have with their alam clocks was also percieved to be very powerful. Almost everyone relies on their alarm to wake them up in the morning for work, and to some, setting the alarm for the next day signifies the end of day and time for sleep. These observations and insights led to the development of a product which doesn’t just give a physical funtion but also grows and enhances the emotional bond between users and their plants.

T o g e t h e r *|

Daily Lifecycle Between User and Plant

Silencing the alarm turns on the LEDs.

LEDs emit light, encouraging photosynthesis.

Light now shines onto the plant.

As the user is growing during the day, the plant is growing during the day through

The plant stops photosynthesising, almost as if it sleeps with the user.

Together // Product Usage To support the different heights the plant reaches during growth, the user can alter the height and tilt angle of the LED housing on the adjustable stand via a telescopic sliding mechanism.

T o g e t h e r *|

intuo Customisable Automotive Control Interface Interaction Design studies for Opel Cars

Intuo // Customisable Automotive Control Interface The brief for this project involved designing a new Opel automotive interface. Intuo, the interface system developed, allows users to customise their control layouts within the car. Based on user research, Intuo was designed to allow users to “drag and drop” control systems via a multitouch enabled panel. Users can position where they want their controls and even if they don’t want certain controls, therefore tayloring their controls interface to their needs at that very moment.

Amon Tobin El Cargo

A template and save system has also been introduced which allows users to save custom layouts and later load them back up into the system’s memory ... different control layouts can be used depending on your journey.

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Long Drive No External Device Found Please check connection Scan for changes

1. Setting up your control scheme is as simple as “drag and drop” 2. Intuo is ideal for quick trips where you only really want some music or radio 3. An inbuilt grid system helps users align control panels through snapping 4. Quick and easy access to your custom built templates

in tuo

New

Intuo // Research And Concept Generation

she constant ly adju sts the tem p Tom’s Persona

m u lit p le in p ut s at on

re p la ced a lm o st a ll wit h n e w t oo ls

Bussiness study Masters in Background info Loughborough to ers Bar, Moved to 22, Male, From Pott tes from him) Aspirations (quo dly” fortable and frien “I want ... somewhere com to work” “to live just gs “thin

nd me”

“friends always arou

“to be financially

comfortable to not

Sketch sessions also took place, in conjunction with users to develop the concepts further. Although each user had varying conceptual ideas about what they wanted in their car, they all shared similar persona traights which led to the development and refinement of Intuo’s basic principles, a customisable interface.

d e s cribi n g o f p ropo rt i m po rt a n ce ion s a n d s pa ce

”

worry about bills

Rachel’s Pe

rsona

Backgroun d inf 21, Female, o From Luton , Mo

ved to Loug hborough Aspirations to study Bu (quotes fro ssiness an m her) d Maths Ma “I want ... na

gs cause no issues

Simple thin

ng experience wanted) Wants from his drivi “a-5(m nicost e car in 20 1(least wanted) asked to rank from

Goals for dri ving Pace herse lf when drivi ng

5 4.5 4

UES TRADITIONAL VAL

3.5

gement

years”

“a secure,

long distan

2.5

ECENTRIC

1.5

My car is an

FOCUSED

1 0.5

well payed

ces and pre

3 2

INQUISITIVE

Management

e. iently as possibl Goals for driving quickly and effic get from A to B as Tom just likes to

OPTIMISTIC

With a target user audience of 18-30 year olds, users from that category were studied and used within the design process. User surveys and interviews were performed, followed by joint brainstorming of concepts with users themselves.

job”

“a good so

pares so sh

extension of

cial lifestyle”

“to achieve

e isn’t bored

my goals in

life”

“an organise

d and straig

h foward life

”

myself

FORWARD

CHARISTMATIC

DRIVEN BY

OBSERVANT driving Attitudes towards gets to find s to play with gad Although Tom like

dials in his car. many buttons or “faffing”with too k, he doesn’t like out how they wor

LOGICAL TH

INKER

SAFETY CO

4.5

Wants from her driving experience asked to ran k from 1(le ast wanted)5(most

wanted)

NSCIOUS

ORGANISE

to go quickly places he needs car Feelings about his for him, it gets him h a functional item d to his car His car is very muc to drive in r tche atta nice ent ally tion onm emo envnvir He never gets too ion to make his car orough bits of customisat don’t live in Loughb He enjoys small is better who ks ds thin he frien ch ing whi for visit new His car is usefull car for something rs he changes his About every 2 yea

THINKING

SUCCESS

3.5 3 2.5 2

LATERAL TH

1.5

INKER

Attitudes tow ards drivin g Driving is a very importa nt part of he r life, relies on it to get Feelings ab around and out her car visit family Feels proud and friends. l car dr io wel ivi his rad s ng king the use her car, sh How he really use Very perso rything is wor sn’t eve doe e sure but e en ic joy mak na to mus s showing ble about he his car to on cks Enjoys listening che it Fe off ce r els ca . r, she make it as an att s maintennan doe he atc s day he hm Sun r car space ent to her life Every So depend her own. . ant on it sh Persona Task And Experience Goals e can’t imag Fell in love ine life witho with it as so ut her car. on as she Rachel saw it. Tom Task Goals How she us YES es her car NOT SURE She As she doesn’t want to get bored during journeys. Preparation of car before journey -mist/de-fr ost the car he likes to ke Although if he has to de Rarely uses ep her car clean and organised all “device will. as it makes s” in her ca r, she lets thi her feel mo re at ease YES ngs be when driving POSSIBLY ure controls le driving if the but always uses the comfortab more feels . She will Adjusting in car environme nt e.g. Temperat but CD player/r He might change the temp controls once, adio for mu her. to suited environme nt is sic a small period of time.

return them to normal after

Updating/ improving cars

YES his Tom will change functional items to improve driving e.g. New wheels.

IF NEEDED so if Rachel’s car is an extension of her own image seat need be she will change the interior, e.g. New material.

Accessing buttons/controls in your car easily

YES a Tom gets annoyed if he can’t reach or use feature of his car properly. Having it positioned him. to important is right

YES and is Rachel is always aware of her surroundings too safety conscious, if something distracts her then use to hard is it much from driving because she won’t use it.

Experience Goals Having a safe journey

Avoiding boredom

Using “Wow” factor technology

Adaption to suit lifestyle

in tuo

Tom MAYBE Tom is fairly aware of safety but getting somewhe re in a short time is important. YES some Tomhates getting bored and tries to gather music before a journey. YES a Tom likes cool things and technology so getting new gadget which is different makes it more attractive to him. DEPENDS nice to Although he likes to make his environme nt suit be in, if something is too tough to adapt to it. change to trying Tom then he won’t bother

Rachel YES she Safety is very important to her journey but just to doesn’t want to feel rapped up in a cocoon be safe. YES Like Tom, Rachel wants to avoid boredom, especially during longer driving trips. Possibly - freak” but if there is something She isn’t a “techno get it. which will improve her lifestyle then she will YES is suited Rachel thinks that if everything around her and to how she works, then she will work better more efficiently. She doesn’t like wasting time right. trying to make do with something that isn’t

co - d e s ig n wit h To m

use r inte rvie ws

co - d e s

ig n wit h

R a ch e l 42

Flowchart (1 of 3)

Welcome Screen

Please make sure car is stationary before using device

See next page for step 1

Is car stopped?

Yes

Car has stopped

Loading... Select Quick Start within time limit T<5

Yes

Quick Start Menu

Home

Device Functions Flowchart (2 of 3)

Car Functions

See next page for steps 2-8

Environmental Controls

Audio Devices

Functions graphically presented to users

Clear

User presses to select

Audio Devices presented for user to pick

Environmental Controls presented for user to pick

Quick Start

Home Home

External

Radio

CD Player

De-mist

Fanspeed

Selection of Device Functions Made in time limit T<5

Temperature

Quick Start Q

Power Save

Home

SelectTheme Sel [OK][Cre [OK] [CreateNew] [Home] OK

Home

Use

Home

Selection and positioning of Environmental Controls features made in time limit T<5

Selection and positioning of Audio Devices features made in time limit T<5

De-mist

User releases ﬁnger Yes

External

GUI and Drag to desired position on then release ﬁnger to trigger

Radio

Clear

Quick Start

Clear GUI of No all controls? [YES] [BACK]

Are you sure you want to use this th theme? eme?

Home

Fanspeed

User releases ﬁnger Yes

GUI and Drag to desired position on to trigger

then release ﬁnger CD Player

De-mist

Temperature

SwitchCancel to Power Saving Mode

Direction Home

Back

Front

Edit/add Edit/ add functions and content into GUI area

Cancel

Add your functions and content into GUI area

Cancel

Keep Theme [Save] [Cancel]

Edit Name

Cancel

Enter New Name

pa pe r p rot oty pe : R a ch e l’ s f irst s et u p

Save

Save Edited Theme [Save] [Save][Can [Cancel] cel]

Save Edited Name [Save] [Cancel]

Save

Cancel Cancel

Yes

Name this theme [Save] [Cancel] Save

Home Home

Down

Switch to power saveCancel mode? [YES] [BACK]

Edit Functions

Delete

Yes

on on GUI and Drag to desired position nger to trigger then release ﬁnger Fanspeed

Power Save

Cancel

Create New Theme

Edit

Yes

wchart (2 of 3)

Create New

Direction

Use Edited Theme?

1 Use Created Theme?

Direction Direc

Temperature

Yes

Radio

GUI and Drag to desired position on then release ﬁnger to trigger

Windscreen

Yes Home Home

Windscreen

Down

Feet

Face

Feet

Track number

Song Info

Time Tracking

Yes

GUI and Drag to desired position on then release ﬁnger to trigger

Home Home

Face

Home Home

pa pe r prototype : To m alway s us es radio

pape r prototype : Dan ’s “Uni trip” conf ig

Controls

Rewind

Play/Pause

Stop

GUI and Drag to desired position on then release ﬁnger to place

Fast Foward

Intuo // Concept And Interface Development After concept finalisation, Intuo’s software system design took place. Task flow diagrams and layouts of proposed interface mechanics and menus were prototyped both graphically and through “quick and dirty” paper protototyping testing. Although Intuo was proprosed as a simplisitc and intuitive interface, significant details such as transitions between user templates and the main menus had to be detailed and checked to be fluent. Final testing was performed with a mock Adobe Flash prototype which represented a near final aesthetic and functional interface design. The mouse and left click allowed users to experience the intended “drag and drop” interaction. Proposed graphical animations combined with functional buttons and interactions with the various control panels : full music player, radio control, temperature control etc.... produced a satisfactory method to test users’ reactions and opinions.

in tuo

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Press down on the icon of the control panel wanting to be used.

Drag to where you want and release, the snap grid will automatically align it to the main space or the docking area.

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On finger release, the control panel will open up, with an animation revealing the full control panel and allowing interaction with the assosciated functionality within.

Intuo // Using The Interface System By using simple interactions which are fluid and natural, combined with recognisable interface elements such as familiar car environmental controls, users feel at ease with the interface and aren’t afraid to use it to taylor their car’s control layouts depending on the journey.

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Amon Tobin El Cargo 02:21

Even by just having simple customisation like Intuo contributing to users’ personalised space, there is an appreciation from them; enhacing the the overall driving experience and developing the bond they have with their car.

Amon Tobin El Cargo

02:21

roa d t ri p wit h f ri e n d

in tuo

e ca r h t s e s u d a d n wh e

ge ne ra l 1

qu ick t ri p out

drivin g to Sarah’s house ( Glasg ow )

Thank you for taking time to view my work. Feel free to contact me. (+44) 0208 9543137 (+44) 07762664475 info@jaskline.co.uk www.jasonkline.co.uk

Jason