www.jblearning.com
LAW ENFORCEMENT ACADEMIC CATALOG 2013
IER PREM al tion a c u d E rces u o s e R
STUDENT & EDUCATOR RESOURCES For the Student—
For the Educator—
To meet the needs of today’s tech-savvy
Our teaching resources deliver
students, we have created new Student
instructional support for time-challenged
Companion Websites. Using a proven
instructors. Many of our core textbooks
model that focuses on the natural, active
are accompanied by printed and online
processes of learning, these sites help
resources, which include:
students process and retain critical information more effectively and in less
Instructor Resources:
time than traditional teaching methods.
CD = CD ROM CM = Navigate Course Manager
Student Resources:
IM = Instructor’s Manual
CW = Companion Website
LO = Lecture Outlines
CP = Crossword Puzzles
PP = PowerPoint Slides
CQ = Interactive Chapter Quizzes
SL = Sample Syllabus
FL = Interactive Flashcards
TB = Test Bank
IG = Interactive Glossary WL = Web Links
For more information on additional formats, visit: www.jblearning.com
Digital Format Options: Kindle—Access Jones & Bartlett Learning titles on your Kindle at home or on the go. Jones & Bartlett Learning is continually adding titles to Kindle’s library. CourseSmart—Jones & Bartlett Learning has partnered with CourseSmart, provider of digital college textbooks, to make many of our leading education titles available through the CourseSmart eTextbook store. Features include search capabilities, highlighting, note taking features, and more. KNO—KNO allows you to purchase titles for use on your iPad or computer. Jones & Bartlett Learning continually adds titles to KNO. Google eBooks—Browse Google’s eBookstore and start reading Jones & Bartlett Learning titles today on the web, tablet, phone, or ereader. CafeScribe—Jones & Bartlett Learning titles are available on CafeScribe. The CafeScribe reader app is available on the Android Market. ExpressPDF—Jones & Bartlett Learning now offers many of our popular titles in electronic, printable PDF format. All you need is a computer and the free version of Adobe Reader software.
2
INTRODUCING
Customized Course Materials Made Easy! Jones & Bartlett Learning is pleased to offer PUBLISH—a new service that lets instructors and other curriculum developers build customized course materials to fit their exact curriculum needs. Using a simple, easy-to-navigate web-based interface, instructors can quickly search and select content from the Jones & Bartlett Learning content library. After selecting a range of content, PUBLISH lets instructors: Arrange chapters in any order with as much or as little as required to meet course objectives. Students appreciate buying only what they’ll actually use in the course. Upload and include their own material. Customize a full color cover by adding a course name, section, or location.
NEW
Once the project is complete, instructors simply: Preview their custom content Review the instant price quote Submit the order online Jones & Bartlett Learning will do the rest, including processing the order and shipping copies directly to college bookstores or other retail outlets.
PUBLISH Your Custom Course Content Today! PUBLISH editions are priced by the page and some minimums apply. Contact your Account Specialist to learn more about custom options.
www.jblearning.com | 1-800-832-0034
3
INTRODUCTION TO LAW ENFORCEMENT
Law Enforcement in the United States Third Edition
James A. Conser, Professor Emeritus, Youngstown State University Rebecca Paynich, Curry College Terry E. Gingerich, Western Oregon University By examining the influence of social, political, economic and cultural forces on the evolution of modern law enforcement, this updated Third Edition discusses the struggle between existing conventions in law enforcement and today’s push for reform. This book is an ideal introduction to law enforcement and goes beyond discussions of local policing to examine how forces like technology, privatization, and the threat of terrorism are affecting law enforcement on local, state, and national levels. Students will learn how these diverse and unpredictable forces are shaping the future of law enforcement in the United States, and will come away with the ability to think critically about law enforcement issues.
Key Features • Contains a new chapter on socialization, advancement, and professionalism, and includes discussions on ethics and misconduct • Includes updated discussions on “Technology in Law Enforcement”
• A new chapter with emphasis on law enforcement’s role in national security, homeland security, and protecting private assets has been added to reflect the latest events • Provides an updated and expanded chapter on management issues
Navigate Law Enforcement in the United States NEW
Built to mirror the Third Edition, Navigate Course Manager: Law Enforcement in the United States is an easy-to-use and fully hosted online learning platform that seamlessly combines authoritative content with interactive activities, assessments, and robust ISBN-13: 978-1-4496-8509-6 • © 2013 reporting tools that help save you time preparing your course so you can concentrate on teaching. For more information, visit: go.jblearning.com/ MyIntroLEcourse or contact your Account Specialist Complete with a comprehensive set of course at 1-800-832-0034. management tools, including a grade book, calendar, and system email, Navigate Course Manager lets instructors easily create a course and customize it with their own materials. Provide your students with a unique learning experience using Navigate Course Manager: Law Enforcement in the United States.
ISBN-13: 978-0-7637-9938-0 • Paperback • 488 pages • © 2013
Instructor Resources: CM, IM, PP, TB
Digital Format Options:
Learn More at: go.jblearning.com/Conser
4
5 Wall Street | Burlington, MA | 01803 | 1-800-832-0034 | www.jblearning.com
POLICING
Policing Issues
Ethics in Policing
Challenges and Controversies
Misconduct and Integrity
Jeffrey Ian Ross, University of Baltimore
Julie Raines, Northern Kentucky University
Policing Issues: Challenges and Controversies analyzes the most pressing challenges affecting municipal policing in the United States today. Longstanding and emerging issues are critically examined with a solutions-focus to provide students with a strong understanding of the problems affecting citizens, communities, police officers, and administrators. Discussions are grounded in empirical research, other relevant scholarly literature, and current events to provide readers with trusted and well-rounded information. This text is ideal for students training for a career in policing and law enforcement.
This book highlights the need for empirical research to explain why some officers commit unethical acts and what might prompt other officers to report such examples of misconduct. It offers an explanation of theories behind officer misconduct coupled with practical advice for law enforcement officials regarding how to foster ethical behavior while discouraging misconduct.
Key Features • Provides a brief background and historical overview of each challenge, and then delves deeper into topics not sufficiently covered in introductory policing texts. (e.g., police use of excessive force, police corruption, technology). • Integrates current events (e.g., terrorism, CompStat, zero tolerance policing, evidence based policing) in both policing and wider American society that can affect the practice of policing. ISBN-13: 978-0-7637-7138-6 Paperback • 338 pages • © 2012
Instructor Resources: PP Digital Format Options:
Key Features • Uses descriptive statistics and regression models to explore an officer’s willingness to report misconduct as it is influenced by attitudes, as well as the nature of police misconduct. • Explores relevant literature in administrative ethics, social deviance theory, organizational culture, and street-level bureaucrats to help students better understand what officers face in their day to-day interactions with citizens. • Presents correlation, regression, and structural equation modeling to give the student and instructor an opportunity to discuss the difference between strength of relationships and predictability. ISBN-13: 978-0-7637-5530-0 Paperback • 233 pages • © 2010
Instructor Resources: PP Digital Format Options: Learn More at: go.jblearning.com/Raines
Learn More at: go.jblearning.com/Ross
Sign Up to Receive Updates and Special Offers: www.jblearning.com/eupdates
5
POLICING
New Edition
Fundamentals of Crime Mapping
Serial Offenders
Second Edition
Kevin Borgeson Kristen Kuehnle Both of Salem State University
Bryan Hill Rebecca Paynich, Curry College
The thoroughly updated Second Edition walks students through the research, theories, and history of geographic information systems used in law enforcement. Practical, comprehensive, and highly accessible, the second edition explains the day-to-day application of crime analysis for mapping. It incorporates all-new material, including new chapters on the basics of cartography and police methodologies and their impact on crime mapping, as well as allnew exercises using ArcGIS 10.
Key Features • Contains a revised appendix tutorial on Microsoft Excel 2010 for common analyses • Features new exercises using ArcGIS 10 along with a wealth of crime, traffic, calls for service, vehicle, and person data that can be used for developing additional custom exercises • Every new printed copy is packaged with full student access to the companion website, which features a variety of study tools as well as additional exercises using ArcGIS 10 not found in the text ISBN-13: 978-1-284-02806-5 Paperback with Access Code • 648 pages • © 2014
Instructor Resources: DS, PP, SS, TB Student Resources: CW: CP, CQ, FL, IG
Theory and Practice
Serial Offenders: Theory and Practice explores the act of criminal profiling and the effective methods of case analysis and linkage. Intriguing case studies are used to thoroughly examine the behavioral aspects of serial homicide and the investigative issues that criminal justice professionals face. Students will learn how to build hypotheses, construct timelines, and develop suspect lists. Successful interview and interrogation skills and methods are also covered.
Key Features • A model theory for understanding copycat serial killers is included to recognize how the media and high profile serial offender cases influence individuals. • Cases analysis and profiling exercises are included to give readers hands on application of valuable techniques. • Cross cultural differences in types of offenders in the investigative process are reviewed to provide an international perspective. ISBN-13: 978-0-7637-7730-2 Paperback • 316 pages • © 2012
Digital Format Options: Learn More at: go.jblearning.com/Borgeson
Learn More at: go.jblearning.com/CrimeMapping 2e
6
5 Wall Street | Burlington, MA | 01803 | 1-800-832-0034 | www.jblearning.com
POLICING & SECURITY
An Introduction to American Policing Dennis J. Stevens, University of North CarolinaCharlotte, Belmont Abbey College
An Introduction to American Policing demonstrates the quest to maintain both public safety and freedom by providing a balanced yet critical investigation of police history and theory. It connects criminal justice, criminology, and law enforcement knowledge to the progress of the police community. Case studies, narratives from violators, and current research coverage help students recognize the central theories and practical (documented) realities of American law enforcement.
Key Features • Discusses how officers balance policing in today’s complex world and with their lives at home with loved ones. • Promotes “evidence policing” concepts (scientific methods of discovery) linked to policing policy. • Each chapter includes learning objectives, key terms, introductions and summaries, discussion questions, and case studies about real-life application. ISBN-13: 978-0-7637-4893-7 Paperback • 610 pages • © 2009
Instructor Resources: LO, PP, TB Digital Format Options: Learn More at: go.jblearning.com/StevensPolicing
Private Security in the 21st Century Concepts and Applications Edward J. Maggio, New York Institute of Technology
This book informs students about the history of private security and provides new information for educating and training private security personnel in the beginning stages of their careers. It covers a wide variety of private security jobs in the private security field, and includes step-by-step “How to” sections for students, private security personnel, and law enforcement personnel. This text not only provides the background information that a security person should know, it also describes the basic operational procedures.
Contents 1. Historical Development—Private Security: Past to Present; 2. Private Security Employment Positions; 3. Entry Level Business Techniques and Information; 4. Private Security Guarding and Protection Skills; 5. Advanced Business Security Issues; 6. Economic and Financial Security Issues for Private Security Personnel; 7. Current Private Security Threats: Issues and Information; 8. School Security Issues and Techniques; 9. Future Security Trends: Issues and Information ISBN-13: 978-0-7637-5190-6 Paperback • 374 pages • © 2009
Instructor Resources: LO, PP, TB Digital Format Options: Learn More at: go.jblearning.com/Maggio
Sign Up to Receive Updates and Special Offers: www.jblearning.com/eupdates
7
JUSTICE ADMINISTRATION
Law Enforcement and Justice Administration
Strategies for the 21st Century Second Edition Clyde L. Cronkhite, Western Illinois University Thoroughly updated and revised, this Second Edition provides a comprehensive examination of the prevailing criminal justice organizations present in law enforcement, courts, and correctional systems. Using a realistic, fieldbased approach that combines theory with application, it explores the operations, issues, and practices that administrators within criminal justice face today. Throughout the text, the Contextual Themes Model (Organization, Employee Relations, Open Systems, Social Equity, Client-oriented Service) of criminal justice administration is provided to aid students in connecting the concepts of administration to key terms, theories, and ultimately to the application of the concepts. Designed for a justice administration course, this Second Edition is organized into three parts. Part I develops key concepts from the history of administrative practices and organizes them into the five Contextual Themes. Part II applies these administrative concepts to contemporary criminal justice administration using the Contextual Themes. Part III explores the application of the key concepts with discussions on the cutting-edge issues that face criminal justice administrators now and in the future.
Key Features • Contains new Current Status sections at the conclusion of chapters in Parts II and III summarizing the latest trends discussed.
• A compendium listing all terms and concepts is included at the end of the text for easy reference. • Every new copy is packaged with full student access to unlock the variety of interactive study tools on the student companion website.
Navigate Companion Website Interactive study tools organized by chapter include:
NEW
ISBN-13: 978-1-4496-5515-0 • © 2013 For more information, visit: go.jblearning.com/CronkhiteSCW or contact your Account Specialist at 1-800-832-0034.
• Interactive Flashcards • Interactive Glossary • Crossword Puzzles • Practice Quizzes • Supplemental Milestones documents that provide important dates and information relevant to the chapter subject matter.
ISBN-13: 978-1-4496-5516-7 • Paperback with Access Code • 428 pages • © 2013
Instructor Resources: IM, PP, TB Digital Format Options:
Student Resources: CW: CP, CQ, FL, IG
Learn More at: go.jblearning.com/Cronkhite
8
5 Wall Street | Burlington, MA | 01803 | 1-800-832-0034 | www.jblearning.com
INVESTIGATIVE INTERVIEWING
Criminal Interrogation and Confessions
Interviewing in Criminal Justice
Fifth Edition
Victims, Witnesses, Clients, and Suspects
Fred E. Inbau, John E. Reid, Joseph P. Buckley, and Brian C. Jayne
Criminal Interrogation and Confessions, Fifth Edition presents the Reid Technique of interviewing and interrogation and is the standard used in the field. The updated Fifth Edition presents interviewing and interrogation techniques, based on actual criminal cases, which have been used successfully by thousands of criminal investigators. This practical text is built around simple psychological principles and examines interrogation as a nine-step process that is easily understood by the reader.
Key Features • Contains updated photographs throughout to illustrate behavior symptoms; the proper room setting and positioning; as well as the placement of electronic recording equipment. • Every chapter of the text includes updated information. • Discusses all of the legal issues related to interrogation and confession law, including Miranda, the meaning of custody, the use of threats and/or promises, the use of deception, and confession voluntariness. ISBN-13: 978-0-7637-9936-6 Paperback • 472 pages • © 2013
Digital Format Options:
Vivian Lord, University of North Carolina, Charlotte Allen D. Cowan
Interviewing in Criminal Justice teaches the fundamentals of effective interviewing, including critical communication skills, interpretation skills, and how to effectively relay information. This solid resource prepares criminal justice students to assess probation clients, communicate with juveniles, collect information from defendants, and much more.
Key Features • Provides the most up-to-date research on investigative discourse, use of polygraph, issues surrounding nonverbal communication, and detection of deception. • Teaches critical skills for policing, assessing client needs, interviewing victims or disputants, and more. • The authors have more than 60 years of combined experience gathering information as a detective, researcher, investigative reporter and private investigator, and teaching interviewing. ISBN-13: 978-0-7637-6643-6 Paperback • 312 pages • © 2011
Digital Format Options: Learn More at: go.jblearning.com/Lord
Learn More at: go.jblearning.com/Inbau
Sign Up to Receive Updates and Special Offers: www.jblearning.com/eupdates
9
INVESTIGATION
JONES & BARTLETT LEARNING GUIDES TO LAW ENFORCEMENT INVESTIGATION SERIES Jones & Bartlett Learning Guides to Law Enforcement Investigation series is designed for undergraduate and graduate-level criminal investigation courses and provides comprehensive and detailed information for instructors teaching the specialized topics. Crimes vary greatly by type and each crime category demands unique and specialized skills. Authored by leading educators and professionals, this series delivers comprehensive information on all aspects of criminal investigation related to the various types of crime and aims to educate and prepare students for careers in law enforcement.
Death Investigations James M. Adcock, Clayton State University Steve Chancellor, Supervisory Special Agent and Assistant Operations Officer, US Army CID
Death Investigations presents the specific functions and processes necessary to accurately assess and document cases involving a death. It is critical for students preparing for a career in law enforcement and investigation to have a complete understanding of all death types (homicides, suicide, accident, natural, and undetermined), not simply homicides. Without delving too deep into the forensics or medicolegal aspects of death (i.e. gunshot wounds, sharp force injuries, etc.), this resource provides students with the information necessary to accurately resolve the cases involving a death assigned to them as police officers and law enforcement personnel. ISBN-13: 978-1-4496-2674-7 Paperback • 342 pages • © 2013
Digital Format Options:
Investigating Sexual Assault Cases Steve Chancellor, Supervisory Special Agent and Assistant Operations Officer, US Army CID
Written for criminal investigation courses and specifically sex crime investigation courses, Investigating Sexual Assault Cases presents the basic responsibilities of first responders and highlights specific demands for investigators and prosecutors. Part of the Jones & Bartlett Learning Guides to Law Enforcement Investigation series, this comprehensive resource provides future law enforcement professionals with the information necessary to accurately investigate and analyze sexual assault crimes, improve clearance rates, increase rape and sexual assault reporting, and reduce the number of wrongful incarcerations. ISBN-13: 978-1-4496-4869-5 Paperback • 425 pages • © 2014 Learn More at: go.jblearning.com/Chancellor
Learn More at: go.jblearning.com/Adcock
10
5 Wall Street | Burlington, MA | 01803 | 1-800-832-0034 | www.jblearning.com
SPECIAL TOPICS
Crime Prevention
Elder Crimes Elder Justice
David Mackey and Kristine Levan Both of Plymouth State University
David R. Snyder, Baltimore County Fire Department
Written by a collection of scholarly experts, Crime Prevention presents significant issues related to contemporary crime prevention efforts. Interdisciplinary in its approach, the text is written for courses within a criminal justice or sociology curriculum. It begins by emphasizing the importance of crime prevention as it relates to financial and social costs and introduces students to the theoretical models of crime prevention. The subsequent order of the chapters parallels the medical model of crime prevention moving from primary crime prevention, secondary crime prevention, and tertiary crime prevention efforts. Traditional areas of crime prevention are reflected in the chapters on family/schools, guns, policing, sentencing, and correctional programs, and additional chapters cover emerging areas now considered critical to crime prevention, such as technology, surveillance, and specific efforts to protect more vulnerable populations.
Elder Crimes Elder Justice addresses all of the special needs of older people and gives the law enforcement officer the confidence that is needed to understand the aging process, communicate effectively with older people, understand the fears of older people, develop effective crime prevention strategies, and respond effectively to the older perpetrator. This book offers insights into the special considerations of the growing elderly population and teaches how to handle day-to-day interactions astutely and empathetically, resulting in a positive outcome for the law enforcement official, for the older person, and for the community.
ISBN-13: 978-1-4496-1593-2 Paperback • 440 pages • © 2013
Instructor Resources: IM, PP, SL, TB Digital Format Options: Learn More at: go.jblearning.com/Mackey
Key Features • Topics include crime and the older adult, the criminal victimization of older adults, communicating with and interviewing the elderly crime victim, crime specific issues facing the older population, and the older adult as perpetrator. • Each chapter contains multiple case studies that prompt readers to think about what they might do if they encounter a similar situation in the field. • Attitude Tips offer advice on how to handle tough situations and display more compassion toward older adults. ISBN-13: 978-0-7637-2859-5 Paperback • 300 pages • © 2014 Learn More at: go.jblearning.com/Snyder
Sign Up to Receive Updates and Special Offers: www.jblearning.com/eupdates
11
SPECIAL TOPICS
Capital Punishment in America A Balanced Examination Second Edition Evan J. Mandery, John Jay College
This revised and updated Second Edition offers an unbiased examination of the death penalty, supported by statistics and Supreme Court cases, and followed by pro and con discussions. It addresses every major issue relating to the death penalty including deterrence, racial impact, arbitrariness, its use on special populations, and methods of execution. Designed for the undergraduate and graduate level courses on the death penalty and capital punishment, and even ethics and law, this text challenges students to evaluate their beliefs and assumptions on each of the various issues surrounding this controversial subject. ISBN-13: 978-1-4496-0598-8 • Paperback • 568 pages • © 2012
Digital Format Options: Learn More at: go.jblearning.com/Mandery
Counterterrorism Marie-Helen Maras, Farmingdale State College, SUNY
Counterterrorism focuses on domestic terrorist groups from Europe, Asia, Africa, the Middle East, South America, and North America. It offers critical evaluation of the counterterrorism measures implemented in response to these terrorist groups. Using a multidisciplinary approach, this comprehensive resource provides students with a full understanding of terrorism and terrorist groups beyond al-Qaeda. It incorporates efficient policies into a strategy that can be used to effectively contend with the current threat of terrorism by al-Qaeda operatives, affiliates, and homegrown terrorists inspired by al-Qaeda’s cause. ISBN-13: 978-1-4496-4860-2 • Paperback • 418 pages • © 2013
Instructor Resources: IM, PP, TB Digital Format Options: Learn More at: go.jblearning.com/counterterrorism
Law Enforcement Responder Principles of Emergency Medicine, Rescue, and Force Protection Randy G. Stair, Dwight A. Polk, Geoff Shapiro, and Nelson Tang
Law Enforcement Responder prepares homeland security leaders, law enforcement officers, security professionals, and public safety officials for the wide range of emergency responses they must perform on a daily basis. Nationally recognized experts present key mission-specific topics, including police officer survival, tactical medicine, executive protection, active shooter response, canine first aid, travel medicine, in-flight emergencies, ordinance ballistics, less lethal munitions, incarceration and prisoner care, and much more. ISBN-13: 978-0-7637-8149-1 • Paperback • 552 pages • © 2013
Instructor Resources: CD, CM Digital Format Options: Learn More at: go.jblearning.com/LEResponder
12
5 Wall Street | Burlington, MA | 01803 | 1-800-832-0034 | www.jblearning.com
FIELD GUIDES
INFORMED GUIDES For over 25 years, Informed Publishing’s innovative guides have provided first responders and health care providers with instant access to vital information just when they need it most. Informed’s street-tough printed field guides are packed with full color graphics and are pocket sized, spiral-bound, and with tabbed indices for ease of use.
Law Enforcement Field Guide Third Edition Eric Swanson, BBA, NREMT-P
The Law Enforcement Field Guide™ provides instant access to critical information in an easyto-use checklist format. At only 3” x 5”, this guide fits in your pocket, is waterproof, alcoholfast, and street tough.This guide covers: • Patrol Information & Tactics • Updated DUI Detection & Enforcement • EMS with New AHA Cardiac Guidelines • Updated Hazmat Response • Spanish Commands • Updated Incident Guides • Officer Safety • Active Shooter Response • Drug Impairment Recognition • Response to Suspicious Packages ISBN-13: 978-1-8904-9531-2 Spiral • 134 pages • © 2006 Learn More at: go.jblearning.com/LEfieldguide
Homeland Security Field Guide Jan Glarum, Eric Swanson, BBA, NREMT-P, and Erik S. Gaull, CEM
The Homeland Security Field Guide™ is an essential tool for law enforcement, fire and rescue, first responders, EMS personnel, nurses and physicians. This handy pocket guide is only 3” x 5”, fits easily in your pocket, has colorcoded tabs, and contains the latest information for WMD and terrorism response. The following is included: • Weapons of Mass Destruction • Terrorist Incidents • Incident Command • HazMat Tactics • Decon Special Rescue Situations • Medical Response and Triage • Radioactive Substances • Dispatch Procedure • Biological Hazards • Personal Security ISBN-13: 978-1-8904-9533-6 Spiral • 101 pages • © 2010 Learn More at: go.jblearning.com/HSfieldguide
Sign Up to Receive Updates and Special Offers: www.jblearning.com/eupdates
13
INTRODUCING
A Comprehensive and Interactive Online Courseware Solution for Your Criminal Justice Curriculum
Navigate transforms how students learn and instructors teach Navigate is an integrated suite of teaching and learning tools. Using an intuitive and fully customizable online learning platform, Navigate combines authoritative content with interactive tools, assessments, and robust reporting and grading functionality. Instructors can use Navigate as part of an on-ground, online, or hybrid course that requires little to no start-up time. Navigate is a fully supported and hosted platform. No specific plug-in or downloads are required. Users simply create an account on www.jblearning.com by redeeming a single-use Access Code.
Available Now: • Navigate Law Enforcement in the United States • Navigate Criminal Investigation • Navigate Computer Forensics • Navigate Exploring Criminal Justice
Visit www.jblnavigate.com to Learn More or Contact Your Account Specialist at 1-800-832-0034.
ORDER WITH EASE Call toll free at 1-800-832-0034 and speak with one of our knowledgeable Account Specialists. For fastest service, place your order at www.jblearning.com
4 Easy Ways to Order 1. Toll Free: 1-800-832-0034 2. Fax: 978-443-8000 3. Mail: Jones & Bartlett Learning 5 Wall Street Burlington, MA 01803 4. Web: www.jblearning.com
Stay Connected
Facebook www.facebook.com/jonesbartlettlearning Twitter: @JBLearning Blog: blogs.jblearning.com
Email Updates Sign Up to Receive Updates and Special Offers by Email at www.jblearning.com/eUpdates SourceCode: LEcat13PDF_LW
Account Specialists For questions on products, ordering, and receiving complimentary review copies, contact your Account Specialist. Danielle Schaeffer Senior Account Specialist 1-800-832-0034 ext. 8241 dschaeffer@jblearning.com AK, CA, DC, DE, HI, ID, IN, MT, NH, NJ, OR, PA, VA, WA, WV Jennifer Stanley Account Specialist 1-800-832-0034 ext. 8266 jstanley@jblearning.com AL, AR, AZ, CT, FL, GA, KY, LA, MO, MS, NC, NM, NV, RI, SC, TN, TX, UT Phoebe Wood Account Specialist 1-800-832-0034 ext. 3488 pwood@jblearning.com CO, IA, IL, KS, MA, MD, ME, MI, MN, ND, NE, NY, OH, OK, SD, VT, WI, WY Wholesale, Trade, and Retail: Lisa Papa Vice President of Sales, Retail Trade Division Office: 1-518-250-5231 Mobile: 1-978-460-3666 lpapa@jblearning.com Canada Sales: Nelson Education Ltd. 1-800-668-0671 nelson.inquire@nelson.com Career and Proprietary Schools: Jenn Solomon Vice President of Sales, Private Sector Career Colleges and Universities 1-800-832-0034 ext. 8118 jsolomon@jblearning.com
15