JDNETWORKS HOSTED VOIP & INTERNET
My-Office is a total VoIP solution for businesses of all sizes.
MY-Office.
Staff efficiency is improved with easy-to-use features and builtin business continuity ensures that, whatever the situation, you will never miss a call.
Jdnetworks offer a wealth of experience in the communications market with highly professional and experienced teams that deliver first class support and advice throughout the selection, installation and support of your new hosted system. My-Office is perfect for all sizes of business from single sites, to multi-site corporate requirements and of course in any environment home workers benefit from the full suite of functionality as though they were in the office. My-Office brings all your staff together on a single communications platform with easy features.
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3 MY-Office, anytime, anywhere.
Features.
The MY-Office platform is a future proof, feature rich, fully supported hosted telephony solution built on highly resilient, patented, super reliable technology that is easy to use and manage. It has a range of market leading applications designed to make your everyday communications experience highly effective in the fast-moving world of business.
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Inclusive Features Feature
Description
3-Way Call
Bring colleagues into your call
Address Book
User shared and company address books
Auto-Attendant
Directs caller to relevant department at press of a button
Broadcast
Makes announcement across a group of handsets
Busy Lamp Field
Indicates which user / lines are in use
Call Alias
Outbound calling using alias
Call Barring
At user and company level
Call Divert / Forward
Always, busy or no answer
Call History
Calls made, received, missed and search
Call Park
Call park and unpark bay
Call Pick Up
Call pickup, group pickup, call pickup redirected
Call Recording
Call recording, retrieval, download and storage
Call Reporting
Report on individual activity or create call groups to report on
Call Transfer
Call transfer announced or blind
Call Waiting
Call waiting
CLI Presentation
CLI selection on outbound calls
Click to Dial
Click to dial from your PC
Conference Bridge
Conferencing facility
CRM Integration
CRM CTI integration (additional charges may apply)
Directory
Directory with company, private and external contacts
Fax to Email
Receive faxes as email
Instant Messaging
IM Service with presence
Mobile App
Your Android or iOS device becomes an extension of the system
Mobile Twinning
Mobile to desk phone
Music on Hold
Music or audio information played whilst on hold
Number Presentation
Set a certain number which is presented to the public
Pin Protected Dial
Pin protected outbound dialing
Presence
Presence status and away when idle
Reporting & KPI
At user, group and company level
SMS
Send SMS from your desktop
Time Based Routing
Time based routing, multiple calendar/schedule, call management planner
Video Call
On selective handsets only
Voicemail
User VM, group VM, VM to email by user or group, dedicated VM, VM to SMS
Wall Boards
Call overview, inbound, outbound, agents' inbound calls, queued calls
Web Portal
Web portal access, user and admin levels
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“We configure your telephone system to suit your business. Whatever handsets you choose, they’ll be ready to use straight out of the box.”
MY-Office. 6
From SME to Enterprise, we have the platform and choice of services you need to stay connected and in control. We drive the expected, irrespective of our client's size or structure.
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Handsets.
Hardware is available from world-class vendors, or keep your existing if preferred, we work around you.
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Yealink T3 Series Desk Phones
The T33 sits at the top of the T3 series, with a sleek modern design and building on the strengths of the T3 series, the T33 offers users a large 320×240-pixel colour backlit screen.
Positioned in the middle of the T3 series, the T31 hosts additional features on top of the T30P. Supporting up to 2 SIP accounts and Gigabit connection.
The first tier in the T3 series is the T30P. Designed to support small office environments, the T30P features a generous 132×64-pixel LCD screen, local 5-way conferencing and supports Wireless Headsets.
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Yealink T4 Series Professional Phones
The Yealink SIP-T48U VoIP/SIP Phone presents a dynamic business communication solution to executives and professionals. The phone has a large touchscreen that makes the switch between pages and applications swift, easy and convenient.
The Yealink T46S VoIP/SIP Phone is an elegantly designed IP phone for executives and busy professionals. Its large, crystal clear display gives simple navigation through a wealth of productivity enhancing features.
The Yealink SIP-T42U VoIP/SIP Phone is a feature-rich business tool for excellent communications and extended functionality. With many built-in programmable keys, this 12line IP phone guarantees enhanced productivity.
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Yealink T5 Series Executive Phones
The Yealink VP59 WiFi VoIP/SIP Phone is specially designed to optimise communication for in-demand executives and teleworkers alike. With an 8-inch touchscreen and user-centred interactive design, the VP59 allows users to join or control a meeting quickly and effortlessly.
The Yealink T58A 16-Line VoIP/SIP Phone is a simple-to-use smart media phone that provides an enriched HD audio and video calling experience for business professionals. This all-new smart media phone enables productivity-enhancing visual communication with the ease of a standard phone.
The Yealink SIP-T53 is an easy-to-use Prime Business Phone with an adjustable 3.7-inch graphical LCD that you can easily and flexibly find the comfortable viewing angle according to the personal and environmental needs.
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Yealink DECT Phones
The Yealink W73P DECT system combines the dedicated DECT handset W73H and the powerful base station W70B. This cordless IP phone system provides high performance and optimised user experience for enhancing productivity in mobile working and wireless communication.
The Yealink W60P SIP cordless phone with support for up to eight (8) W52H/W56H handsets and up to eight (8) concurrent calls, the W60B base station features upgraded firmware and a range of features including call hold, call transfer and 3-way conferencing
The Yealink W53P bundle, consisting of one (1) W53H handset and one (1) W60B base station, is an ideal high-performance SIP cordless phone system for small and medium-sized businesses.
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Yealink Add-Ons
The Yealink CP960 Conference Phone brings functionality from the desktop. Based on Android OS, the CP960 not only unceasingly boosts the user experience but also strikes an exquisite balance between simplicity and sophistication with the Microsoft Teams user interface.
The Yealink EXP43 IP Phone Expansion Module is designed to expand the functional capability of T43U/T46U/T48U SIP phones. It features a large 4.3-inch colour-screen LCD, giving you a vivid visual experience.
NOISE-CANCELING BOOM MIC DESIGN: The 270-degree rotatable boom mic ensures precise positioning and optimal noise cancellation, staying clear of the customer service representative's peripheral vision while helping ensure that customers hear every word. 13
CONNECTIVITY
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With an increase in email, online services and VoIP, internet connectivity impacts on businesses of all sizes today. Having high-speed business-grade connectivity with guaranteed SLAs to ensure applications perform consistently is now more essential than ever before.
ETHERNET SoGEA FTTC & FTTP SD-WAN & MPLS CITY FIBRE BROADBAND Connectivity dependent on location and availability. 15
Remote Working made easy with MY-Office.
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The ability to provide flexible working is now essential. My-Office can accommodate flexible working quickly and easily. Calls can be routed from a self-use portal from one number to another, enabling staff to work remotely, from home, from anywhere. My-Office can be used as a full replacement to a company's phone system while allowing you to take all the advantages of cloud services into your business telephony needs.
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