The Corporate Complex by JENA

Corporate awareness For Todayâ&#x20AC;&#x2122;s Generation Page 0 of 78

THE

CORPORATE COMPLEX

THE

CORPORATE

COMPLEX By

www.corporate360.co.in

Jagabandhu Jena CORPORATE 360 T R A I N I N G

S O L U T I O N S

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This book is dedicated to all corporate employees.

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MESSAGE

elcome to The Corporate Complex- the book which will enhance your corporate skills and awareness. Thank you for choosing this magazine for your reference. I have received number of questions that how we can read all these articles at once. So this book is the answer for them. This book is a collection of my articles which were published on social media. This will bring more knowledge and sharpen your skills. Thank you.

Yours faithfully, Jagabandhu Jena

Name: JAGABANDHU JENA Mumbai-400703 INDIA

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Content: Sl. no.

Topic

Page no.

Part I 1

Well-done... a small word for motivation.

4 to 6

Qualities that you need for a Great Public Presentation?

7 to 9

Poor people are those who have no Dreams rather have no Money…

10 to 11

How to deal with difficult Co-workers…?

12 to 15

The Best Outfit- Self Confidence...

16 to 18

Your ATTITUDE defines you.. a winner or a looser...

19 to 21

Live with your Dreams and Happiness... or Die..

22 to 24

Two faced People with one identity… are more dangerous than ghost.

25 to 26

BRAIN DRAIN...

27 to 29

Motivation through Appreciations

30 to 32

Myth of Leadership...

33 to 34

Communication is more about listening rather than talking…

36 to 37

STRESS in workplace...

38 to 41

How to connect with audience in Public Speaking...

42 to 44

WILLPOWER... is more important than SKILL POWER...

45 to 47

Part II 16

HR Profession- A thankless JOB.

49 to 51

Life of RECRUITER... A Magnificent Multi Tasker

52 to 55

Be careful while at an interview… Interviewers are well trained in body language

56 to 58

Keys to Control Attrition

59 to 62

The way to Get your DREAM Job...

63 to 66

Why employees training is necessary for Organizations...

67 to 69

Getting a JOB is easier than stick to the JOB...

70 to 72

ATTRITION... Breaks the backbone of Organization

73 to 75

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ell-done - a small word for motivation

We may have realized many times, a very good job is very hard to find. You may have to go for lots of process. Lot of skills and knowledge to be acquired along with your education and experiences. Then you may prepare yourself to get a good job. On the other side, every entrepreneur clearly knows a good employee is even harder to get and much harder to keep. Assume you are an entrepreneur or in a top management employee, you must do all the key measures to keep a key performer in your organisation and the best way to keep your good employee is creating an OPEN DOOR policy. Where they can approach freely and will take ownership in responsibility. We cannot motivate anyone, we can influence them to get motivateâ&#x20AC;Ś and this is more important to understand. It starts with believing oneself. Believe in them that believe in their approaches and ideas. Here are few points to take care.

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You need to accept new ideas. When an employee come to you with their ideas and views to overcome a problem, may in a very junior position, you should accept it and ask them to go ahead. It may work or may not but it is a sign that he/she cares for you, for your company. This is 1st step to motivate your employee. Only this can happen when OPEN DOOR policy is

there for your employees.

Empower each individual. Every single individual contributes to the bottom line. Empowering them to excel in their role , no matter how large or small, creates a sense of ownership that will lead to meeting and exceeding expectations. Never let your employees to get bored. We generally get bored easily, doing same task day by day, month by month, year by year. It creates a feeling like absence of learning and this makes us bore. Arrange some

rewards and recognition plans, personal achievements, middle of every week. Research says; by keeping it in middle of a week create an excitement among employees rather in week starts or week-ends. A simple word “well done” can create sensations among employees. Celebrate personal milestones. It does not matter whether you have 10 people or 100 people in your organisation, you must celebrate their birthdays, work anniversary, engagement and any other regional cultural celebration. Don’t think about the money that you are going to spend, this employee may make you earn much more than you expect. These are very small acts but put lots of effort to keep employees happy and motivate them. Listen to your employees. This is probably the easiest thing you can do for an employee; yet, it can also be the most difficult. Figure out some time

each day to listen to concerns or ideas will not only make your employees happy, it will also provide you with much-needed insight on your business from the people who help keep it running. Encourage friendly competition. A competitive environment is a productive environment. Encouraging employees to participate in competitions or challenges is healthy and may actually lead to increased friendship. Create achievable goals. Setting goals are important, but ensuring they aren’t set too arrogantly by the employer or employee, will help determine whether or not the goal is achieved come year-end evaluations.

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Encourage every individual. Everyone is different. Encouraging individual personalities to shine through will not only help to create a diverse and dynamic culture, it will also foster an open and accepting work environment. Set examples: You need to set examples; you can’t expect your team or your employees to do anything that you wouldn’t do. You should ask yourself if the expectations that you set for your team or employees are comparable to the expectations that you would set for yourself. This is the sign of emerging Leadership. Encourage your employees to learn new skills. Time has changed. Ensure that every willing employee has the opportunity to learn a new skill or brush up on an old skill which will benefit everyone involved. Give credit where credit is due. Although employees come to work to complete their appointed tasks, it’s still an accomplishment if they do it well. Recognize their hard work by accomplishing them out to the entire company. Get personal. This one is tricky because there is a fine line that cannot be crossed. However, showing concern and interest in the lives of each employee goes a long way. Make them feel that, “yes… we care for you”. Recognize employee strengths. Bringing out the best in people is a talent every entrepreneur or top management leaders should strive to master. Be available to all employees. It may be difficult for a MD/VP/GM’s schedule, but it’s just as easy to take a few minutes out of each day to talk to an employee who may not be on your calendar. Cultivate a positive work environment. There is no place for negativity if success is to be achieved. A positive work environment is the result of positive leaders. Give them a reason to come to work – every day. Showing up to work five days a week, ready to exceed expectations, requires a level of loyalty that can only be achieved if morale is high.

“ONE OF THE HARDEST PARTS OF LIFE IS DECIDING WHETHER TO WALK AWAY OR TO TRY HARDER”. -ANONYMOUS.

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ualities that you need for a

reat Public

Presentation?

Public Speaking… Ohh... It’s challenging… Most of us react this way when we think about public speaking… A number of questions strike us, How to represent? How people can listen attentively? How to answer their questions? Am I able to connect with them? And many more… This is obvious and some of us must have faced this kind of situation within our tenure. When I was representing my first public presentation, except new employee’s Orientation, I was in the same circumstances, near about 14 people are there and they all are more experienced than me. When all experienced people are staring at you at one time, expecting something new from you and the room is pin-drop silent, trust me- your heart beat will raise and you will feel like sweating even you are in a chilled AC room- if you are a first timer. The same thing

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happened with me. Here are few points that will help you to be a great public speaker.

Flirting with Ideas and then Representing it. It does not matter whether you are an experienced or a first timer, you must know how to flirt with idea and then sharing your message to the world. You probably know that giving a great presentation involves much more than just reading from cue cards. It is mainly depends on the connection between you and the listeners. Flirting with Ideas and then representing will inspire, and make a meaningful impact on your audience.

Self-examination & Awareness. If you want to be an effective speaker, you must understand… Who you are as a speaker—and as a person? What are your strongest interpersonal qualities that you have? How do you connect with others? What qualities do you need to work on? You need to analyze yourself then work on this. Most of effective speakers are constantly working to enhance their strengths-whether that’s great storytelling or a talent for getting the audience to participate-and also to improve upon their weaknesses. Working on your most powerful interpersonal qualities is an excellent way to make yourself accessible, engaging, and unique. To start, make a list of your best traits and the areas in which you are expert. Then, think about how each of these roles expressed when speaking or presenting in front of others. For example, if you’re great at explaining complex ideas in simple terms or if you have a vibrant, engaging personality, make sure you’re incorporating and highlighting these qualities throughout your presentation.

Represent your message in a story. Have you ever noticed, your audiences show-up for information, but they really stay for the stories. Good stories with well presentation can be the key factors to enthuses, energizes, and truly engages the people sitting in front of you. Remember, people cannot think as you but your shared story may make them feel what you feel. So, consider sharing a story of struggle or an achievement or your personal pathideally at the start of your speech. Never be afraid to disclose information about yourself and demonstrate your weaknesses-this will capture people in a way that fact and information-sharing alone never will.

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Open-handedness To connect with people you must be create a relation of open-handedness. You must not hold things back. Make it an interactive; let them to read you and your philosophy. Give everything to your audience, including your secret to success in business and personal in life, how you got rid over your weakness. You must

share why you do what you do… before you tell them what you do or how you do it… It is very simple but by doing this, you will find an open environment

where you can share your message very easily. The more you give, the more an audience can connect with you and the more they will take away. The better you know your audience, the more likely you will deliver the information in a way that is meaningful to them. And then show a true commitment to your audience by revealing everything.

Self-confidence When you are speaking and presenting in front of your audience, self-confidence is the key. An insecure or fearful presentation will not capture or engage your audience, and it will not motivate people. But, of course, for many of us, public speaking and anxiety tend to go hand in hand. If you find yourself feeling intimidated before a presentation, consider this: Your anxieties do not show. What you’re feeling is primarily internal, and others can’t sense your fear if you don’t let on. Also, your audience is rooting for you - they want a great presentation, so they want you to succeed. Most importantly, you are in control of your nerves. If you have practiced your speech again and again, as any great speaker must, the confidence will flow naturally. In addition, mental visualization exercises, such as imagining applause as you near the end of your speech, and physical exercises such as deep breathing and stretching, can also relieve stress so that you can deliver a powerful, engaging presentation uninhibited. Excellent public speaking is not an easy task. But with practice and with these key principles keeping in mind, you can master it and will love to deliver public speaking. This is dedicated to all my friends who desire to deliver a great presentation.

“SOME INTROVERTS ARE PERFECTLY COMFORTABLE WITH PUBLIC SPEAKING; I AM NOT ONE OF THEM”. -SUSAN CAIN

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oor people are those who have no

reams

rather have no Money…

Poor people are those who have no Dreams rather have no Money… more often we encounter this kind of inspiring statement but how many of us take it seriously. I still remember statement of Bill Gates “If you born poor, it’s not your mistake, but if you die poor, it’s your mistake”. It is more important to have a dream to get success. Goal/dream/ambition is the key elements of successful people. It does not matter how big you dreamed about your dream but it matters how much effort have you taken to get your dream. The path is not so easy. You will find lots of difficulties, obstacles but your strong determination, persistence and hard work in right direction can be the only key methods to get your dream. A best example is- Jyoti Ranjan Bhagirathi, a Security guard supervisor who have cleared IAS exam. All of you must know this success story of Jyoti Ranjan. He is from Odisha, India and was working as a security guard since last 14 years. He

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is not from so called rich family. Not even from a big city. Had not got all the facility as other people were getting. But had a DREAM… to become

something… to make his family proud… to make the nation proud… to make others inspired… and he did it. He was a science student. He has secured very good score in 12th and Graduation (B.Sc.), even became Odisha topper in M.Sc. (physics) and secured 97% marks. He has got couple of academic awards from Odisha Chief Minister Mr. Naveen Patnaik. He has his family to run, to bring bread and butter for them. He has started working for his family but never kept his Dream aside. He has attempted IAS Exam 10years back and was the first attempt. Again he clicked it after two years of continuous preparation. It was much harder to prepare for IAS and simultaneously working as a security guard to survive. Only dedication and hard work made him to get success.

It is OK, if you failed. But it is not OK, if you have not tried once to get your dream and you pretend to be failed. Your failures are the experience for you to get your success. It is your pillars. Many hurdles will come to your path but stay steady and go ahead. Many people will laugh at you, others may criticize you but never give up. Let them to do… let them to create problem for you. Never fight with them. You need not to spend your time and energy in that... Only say them “GO TO HELL”… Same time you will meet people who loved you, who will become your pathfinder, they will detect you to get your dream. They will make your life easier, they can understand you better than you, they will guide you in each and every stage of your life- keep them close to your heart. Never forget them. Your DREAM is only yours… but your SUCCESS… would be everyone’s success. Nothing is impossible; it depends on your effort to make it possible. Many people have made their own story by themselves… Lots of living legends are there who have made impossible to possible. One of them is Arunima Sinha. You all know this story… “Being a physically handicapped, she has climbed Everest” – a biggest impossible, she made it possible. What else we need to get inspired. Again you are not poor if you have a dream. You can make it and only you can make it if you can dream it.

“YOU HAVE TO WORK HARD FOR WHAT YOU WANT TO ACHIEVE AND YOU HAVE TO SET GOALS AND DREAMS AND REALLY GO FOR THEM”. - Natalie du Toit

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ow to deal with difficult Co-workersâ&#x20AC;Ś?

Sometimes it is more frustrating to adopt a new work culture rather than getting a new job. How to deal with coworkers and other colleagues? How they will respond to you as a new entrant? Whether you can able to deal with workplace politics or not, are few reasons for discouragement rather than getting your job responsibilities. Absolutely, it is obviousâ&#x20AC;Ś but it would be more difficult for you, if you are a straight forward person. Dealing with diplomatic persons would be more difficult for you then. I had faced this situation earlier. Dealing with different people with different culture and unlike mentality was a harder part for me. But an awful moment comes when your close people pull you down rather than others. Most of people may have faced few challenges throughout their tenure.

Fitting-In into a new Environment:

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Finding out, how to fit into a new work-culture can be frustrating sometimes. You should work with your team members to know them well. This will bring a common interest & build trust. You must ask questions if you don't understand something. Be friendly and respectful. Your positive attitude, well-behave and work habits will show that you are a professional. Never ever contribute yourself to office gossip. Dealing with Co-Workers: Many of times it takes time to gain trust and respect of coworkers, and more time to get them on board with your ideas. The first thing that you need to do is, Listening and observing your coworkers before you suggesting any changes. If possible try and bring solutions to the table. You must engage your coworkers by knowing what you are talking about and why? Being as an open book with your coworkers will not be able to help you out rather sometimes hazardous for you. Try and build a reputation with objectives and major goals Accepting Mistakes: Everyone does mistakes but repeating same mistakes again and again would be vicious for your career. Mistakes happen to everyone at some point of time. Admit it if you have done mistakes and apologize for that. Never offer any excuses or try to cover up them with silly add-ons. Rather offer a solution to this as soon as possible and fix the problem on your own time. You must forgive yourself to move on. Manage your time and organize yourself: It will be bit tough when you are trying to settling into a new job and adjusting to your new responsibilities. You must create a daily "to do list" or “short term goals list”. By managing your task by breaking it will make them seem more presentable and more manageable. By keeping yourself well organized, can bring more productive and more efficient. If you are still having difficulty managing your workload, ask a coworker and get some advice, or speak with your manager to prioritize your work.

You may find dumb coworkers like you never expected and trying to building a good relation with them will be a stupidity. They are the people who will never help you in your job rather, will put you down whenever will get chances. Again, believing in them would be another stupidity that you will make. Now question arise….

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How to deal with them?.......................... Here is the answerâ&#x20AC;Ś. Dealing with Skivers: Skivers are lower in productivity. If a coworker's with poor work habits, affecting your job performance then you must explain respectfully to them, how their behavior is affecting you and what you would like to see changed. But keep in mind that it is your Managers responsibilities to deal with problem workplace behavior. You can say no to your coworkers request to do their work, if he/she has not authority to delegate work to you. Try and concentrate on being a good employee for the organisation. Never fall into their poor work routine which may be easier than the usual one. Relation with disagreeable Coworkers: Disagreeable coworkers always create an unpleasant work situation. If possible, stay away from them as far as you can. Be courteous when you have to work with them and stand-up to them when it is necessary. Even if they need to be dealt with, don't get into a fight with them. Talk to them calmly, in private, about how their behavior makes you feel. Avoid involving your supervisor unless it's absolutely necessary. Difficulties with Office Bullies: Office bulliesâ&#x20AC;ŚThey cause anxiety and stress. They often target people those they found as a threat. You must not avoid them nor let them to isolate you. They may try to make you feel bad about yourself. Their main requirement is attention. You must be very careful while dealing with them. Stand up for yourself. Never sink to their level. You must get some assistance from your mentor to handle it. If they are threatening you, you must report it to your manager. Avoid gossipers and Trouble Makers These are the people who are disruptive, especially create misunderstandings. Be friendly with them, but you should act busy and they will get the message that you have better things to do. Never add comment or add fuel to their behavior when they serve your ear with office gossips.

Dealing with Complainers:

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Complainers always tend to see the negative side to everything. They have adopted it. This attitude can be harmful to morale. Be empathetic with them, but you must put the problem back on them. You must ask them, what they are doing to solve it. Complaining may be their attempt to avoid conflict, relieve stress about things they feel they have no control over, or simply to get attention. Never… ever… try to solve their problem for them. Do not turn their complaints into office gossip either. Saboteurs and Backstabbers They are the most dangerous coworkers who can cause distrust by spreading rumors or withholding important information from those they see as competitors. This can affect your career goals and reputation. Confront them calmly about their behavior. Forget about your relations with them. Do not play their game. They will never stand as a helping hand for you rather will destroy your job. If you are working with them in a same project, keep updating your effort or contribution to the project to your Manager, so you will get the credit you deserve.

“LIFE IS NOT LINEAR; YOU HAVE UPS AND DOWNS. IT’S HOW YOU DEAL WITH THE THOUGHTS THAT DEFINE YOU”. - Michael Lee-Chin

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he Best Outfit- Self Confidence...

When questions ariseâ&#x20AC;Ś How to improve our self-confidence? It takes few minutes to get the answer. I was trying to peruse my dream, but was not enough confident to find out the right track and the hurdle is fear to get failure. It is only lack of self-confidence. This is only reason that most of us fail to find our career path and get demotivated. As a result, an incompetency, frustration and stress, tied up us in such a way that, it makes us difficult to uncover the knot. Many of fresher-youngsters, after completing their education, face these hitches to reach at their career destination. They have knowledge, they have skills but due to lack of self-confidence they find difficulties to crack opportunities. It increases low morale and hopelessness. Here are few points that will help you to increase your self-confidence.

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Organize yourself. This seems to be like such an obvious one, but it’s really remarkable, how much of a difference-a shower and a shave can make in your feelings of self-confidence and for your self-image. You need to organize yourself to make yourself confident. It lies with the tiny things of your daily routine.

You must dress properly, if you will do that, you’ll feel good about yourself. You will feel successful, presentable and ready to tackle the world. It does not mean that you have to get costly attires but it is most important that you should have proper dressing sense rather than $1000 outfit.

Think positive and kick out negative thoughts. Controlling thoughts would be the hardest part of one’s life. You have to learn to be aware of your self-talk, the thoughts you have about yourself and what you’re doing at that moment. Negative thoughts, like-“This is too difficult for me. I should stop it now and go & watch movies”, are part of your thought process and it can be thrashed out by positive thoughts only. Negative thoughts are just like a bug, and it spread rapidly. As in bugs-when you catch one, you stomp onto it and squash it. Same has to be done with negative thoughts. Squash it and then replace it with a positive one. Never avoid negative thoughts rather face it and kill it. Know yourself well. Talking about war- when a king goes to a battle, the wisest part is he learns to know his enemy very well. You can’t defeat the enemy without knowing him/her. If you are trying to overcome a negative selfimage and to replace it with self-confidence, then your enemy is yourself. Get to

know yourself well. Start listening to your thoughts. Start writing short notes on yourself and about the thoughts you has about yourself. Then analyze why you have such negative thoughts. Now the time is to put your good things about yourself, the things you can do well, things you like. Start thinking about your limitations, and whether they’re real limitations or just ones you’ve allowed to be placed there, artificially. Dig deeper within yourself and you will come out with even greater self-confidence.

Act positive. More than just thinking positive, you have to put it into action. Action, actually, is the key to developing self-confidence. Your deeds reflect your character & your character add spicy to self-confidence. Talk to people in a positive way, put energy into your actions. You’ll soon start to notice a difference. Get ready. It is hard to bring confidence in yourself if you don’t think you will do well at something. Beat that feeling by preparing yourself as much as you can. Think about appearing in an exam:- if you haven’t studied well, you

won’t have much confidence in your abilities to do well on the exam. But if you studied well, you’re prepared, and you will be much more confident. Now think of life as your exam, and prepare yourself.

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Speak slowly. Such a simple thing, but it can have a big difference in how others perceive you. A person in authority, with authority, speaks slowly. It shows confidence. Surge your competency. How can one feel more confident? By becoming more competent and how do you do that? By studying and practicing. Just do small bits at a time. If you want to be more competent of acquiring

knowledge in your profession- Don’t jump into it madly… do it slowly and one by one. Set 1 hour to brush up your skills. The more you will get knowledge, the more confident you will be.

Make a small goal and accomplish it. Many of us do the mistake by setting a bigger goal, and when it fails, we get disheartened. So need to set a small goal and achieve it which will build the inner confidence and by doing this, you can set a bigger one and you will click it. Attention on solutions . If you have faced a problem, never use… why? Rather use how? Just try once… half of your problem will solved within initial period. Be active, what you do. Doing something is always better than not doing nothing. Yes it can bring mistakes… but mistakes are a part of life. It’s how we learn. Without mistakes, we’d never get better. So don’t worry about those. Just do something… for yourself… for your career… for your family… for your country… There is no second take… It is a one-shot movie… Your acts identify you… Be ready and Face it… This article is more effective more for those who are striving to get an opportunity and response to people who have asked many of times about “How to increase self-confidence”.

“OPTIMISM IS THE FAITH THAT LEADS TO ACHIEVEMENT. NOTHING CAN BE DONE WITHOUT HOPE AND SELF CONFIDENCE” -Helen Keller.

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our ATTITUDE defines you...

winner or a looser...

It has been noticed that attitude has an ugly effect on our life. Sometimes you feel like your attitude is creating barriers in your career growth. If you feel it then this is the right time to change it. Very often we point out others not having a good attitude/behavior. Now this is the time for us to look into our attitude. Many of body language experts identified, attitude has become a part of body language. By knowingly or unknowingly it is becoming the reflection of our life. Enough is enough… let’s get into the deeper, find out the main reason behind it. One question of too many makers all over the world, “ if there is only one thing

you would like to see change that would make your organisation more productive, what would it be… Ask this question to experts... you will get the answer… it is nothing else but the attitude“. If employee has a better attitude, they will create a better team and will get quality in work. This team will encourage other teams and as a result the organisation will grow vertically. No

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doubt at will. There was a study conducted which has 86% of time, a person get a job, get promotion is because of attitude and other 14% is depends on your education, your smartness, your experience and how practically handle your job. See the ratio of 86% of people get appreciated because of their attitude… what we will call it… think … again… and again… We do not born with attitude; this is the external environment that created it. Now the question arises, how can we develop attitudes? Three factors that affect attitude are Environment, Experiences and Education. An environment starts from our family, work environment, social environment, political environment, religious environment- all these environment start creating our attitude. Have you ever noticed the critical situation in families, parent, teacher and supervisor who constantly questioning you about your ability, intelligence and appearance leads to a low self-esteem? Again this low self-esteem leads to negative attitude. Most of us may have seen this kind of situation. You may have faced a situation where you visit to a company/shop, you find employees are polite, supervisors are polite and managers are polite, think of it opposite where all are rude to you. Again may have visited a family where all family members are polite and well-disciplined and just opposite to it, a family where family members are fighting with each other like cats and dogs… How can

a supervisor enforce an attendance policy (punctuality) when he is coming to office late every day? How parents can teaches their kids to be honest where they are not honest themselves? How can an entrepreneur expect honesty from its employees when they are maintaining number of cash books? Remember the culture is always flowing from top-down direction irrespective of environment and location. The type of culture you sow, the type of attitude you will get. Then come to social environment- when the social environment is corrupt, an honest person faces difficulties but when social environment is honest, a corrupt person has a hard time. We may have faced many situations like- you are very good at business and reach the peak at your environment, but if the environment changes, your own output come down. In a good environment an average

performer does well and a good performer does excellent where as in a bad environment, a good performer outputs come down. “Same people in a different environment with different results- don’t you think environment has an effect on person.”

Experiences in life, how it can determine the attitude in life. Yes… It can… Experience and actions in our life has become a reference point in every one’s life. We get conclusions from our experiences and they become a guiding factor in our life. If you have a very good experience with someone in your life, that will refer you to go ahead with a positive attitude and is because you experienced it. Imagine the reverse of it… think again…

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Education in our life has a greater effect. It broadens the possibility. It is up to us what we do with it; it depends on our value system. An educated person can get the measures of good attitude and bad attitude in an easy way where as it creates a little difficulty for its reverse... We need to remember the statement, “the seed that we will sow today, will get the same fruit tomorrow”. It has been seen that in many of organisation there is an internal conflict between two departments, two superiors or two colleagues. This is only because of our attitude that we carry. No one wanted to get it sorted. You may have found in many organizations, there is always an internal conflict between Human Resource and Account department where as both are working for same organisation. This is only the attitude that makes them to create conflicts. Here only the organisation suffers. If the attitude of a person is wrong, no matter how much you put your effort, it will make you reach in a wrong destination. You will never reach your destination if your direction and attitude is wrong. “After all your attitude defines you who you are- A winner or a Looser.”

“ADOPTING THE RIGHT ATTITUDE CAN CONVERT A NEGATIVE STRESS INTO A POSITIVE ONE”.- Hans Selye

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ive with your Dreams and Happiness... or Die...

A few months ago, I met an old age man who was sitting on a bench of a small park. Age may be around 78-80years. He is much stronger than his age. He was staying 2miles from the park. It was very difficult for someone to walk 2 miles up and 2 miles down at the age of 80. It would be much painful and exhausting. I

asked, “The reasons that brings him here”. Guess what? He replied “I am too young”. Suddenly I laughed… “No… really… I am too young to walk 2 miles”he replied. Your age does not make any difference if you have truly determined to do something. I got to know, he was serving Indian Army as a captain. He spent major part of his life in border. Now all of his kids were well settled in abroad. He said, “I usually come to this park to enjoy every moment with peace

and happiness. I love to watch, when lovely kids were playing in that ground, it gives me immense pleasure. Feel like my kids were playing when they were

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small”. It was really amazing feelings that I was going through. If he can make it

at the age of 80, why we can't make it... to be happy... why do we need reasons to be happy... let’s ask this question to our self... and jut-down all points. it may be because of fear... to lose a job... to be loneliness... to face death...

We all fear death; sadly, many people die thousands of little deaths before their death. Without any doubt, experiencing those minute deaths on a daily basis is not only extremely painful, but those little deaths also make it so much harder for us to live our best lives before we reach to die. These minute deaths make us to reach the death much sooner than it occurs. If you are going through this, you must read… Remove Difficult People from your life. This silent killer is listed first because it can cause chaos in so many areas in our lives, if you have not taken it seriously, it will turns into ruthless precision. This might sound harsh, but difficult people are like a disease. We never leave a disease in our body without its treatment. We must do exactly same with difficult people. Just like cancer, the best solution and hope for recovery with toxic people is complete removal. If you have determined that a person in your life is creating difficulties and deeply harming your life, you have to accept that it doesn’t matter who it is- your spouse,

your boss, your childhood friend, your colleague or anyone else- they need to be removed from your life without apologies or hesitation. Failure to do so can cause you to slowly die inside before it’s time. Believing in your so-called-well-wisher

Haters, Dream Stealers, So called well-wisher—it doesn’t matter what we call them; their deadly effect is still the same. I called them as so-called-well-wisher. But it’s much more difficult if we have to deal with these people whom we actually like or love.

Ask yourself… If you have left behind your dysfunctional relationship and found a true love, But your so-called-well-wisher friend have told you that he/she may not be perfect for you? What would be your reaction?... What if you want to work for yourself and wanted to start a new business but your so-called-well-wisher family members and friends who reminded you of your past failures in businesses, so that you quit before you even started… What if you could have left your horrible job that is causing you frequent sleepless nights, but you didn’t leave because you believed your so-called-well-wishers who advised you not to quit your job as job market is worst?

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Here is the truth, you should take advice from others, but never take decisions on the basis of you are advised. Take your own time, think on it and make your decision. After all you will live your life; you will have to live for your decision, not others. It is more dangerous if you will make your decision on the basis of your so-calledwell-wisher advice. Your dreams are here for a reason. They are your life blood.

They don’t belong to your spouse, your parents, your kids, your friends, or your coworkers—they belong to you. If you wish to dream, then wish to make… and you can… It’s never too late to listen to that voice... Never keep yourself to be happy later.

Never wait till to be 80 to get happy. Many people make this choice on a daily basis. They wait until they leave their loveless relationship and find true love

before they give themselves permission to be happy. They wait until their bank account, or amount of LinkedIn/Twitter followers shows a certain number before they give themselves permission to be happy. They wait until their arrogant boss either gets fired or quits before they give themselves permission to be happy. Miserably, that is not how happiness works. “Chasing happiness outside of us is like eating cotton candy for energy”. It may make you feel energized or happy temporarily, but it will never nourish us as you expect. We keep chasing happiness outside, just like filling our faces with cotton candy for a temporary high; we’ll keep slowing dying in the process. We have much better way than it is. We can reject “To be Happy Later” and enjoy every moment. It may not always be easy, but the effort will always be more than worth it. True, long-lasting happiness will never be found outside of ourselves. That’s the actual happiness is, and always will be, an inside job. The good news is that, you’ll always be the boss.

“A DREAM DOES NOT BECOME REALITY THROUGH MAGIC; IT TAKES SWEAT, DETERMINATION AND HARD WORK”.-Colin Powell

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wo faced People with one identity… are more dangerous than ghost.

We must have faced once in our life, a two-faced intelligent creature, they are non-other than our fake friends. They pretend to be your close friend but secretly put you down in every situation. Sometimes you trust them blindly and as result you will get regretted. It would be harder for us to decide to which face to slap. A common quality of these two faced people is overly politeness, more than your expectation. You will be feeling good when you will speak to them initially. You will feel like an easy going person. They will catch your attention in a single moment but you may not aware when you will move towards down-fall. Don’t get me wrong, these people found more in corporates. If you find someone, at any time with unexpected politeness, be alert, a two faced close friend is knocking your door. You will realize, if you will recall the last time when you have experienced this situation…

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“People say nice things about you on your face, and then tell others nasty things about you when you are not around”, you must have noticed this situation and they are two faced people who were well associated with you. We would rather have an enemy who admits they hate me, instead of a friend who secretly put us down.

“Being nice to people is not called two faced, it’s called growing up… but being nice to people in-front of their face and spreading nasty talks behind them is called TWO FACED”. How can people have two identities in our society? We may need special glasses to identify these people as everywhere we look people are two faced. Most of us may scare to have a thought on ghost when we were child, but as we grew up; we found two faced people are scarier than ghost. We may be used to think enemies are worst people in the world, but that was until we met two faced friend and realized that they are a lot worse. Sometime its good thing to have a fake people in this world, It helps you to find out who your real friends are.

Recently, I have experienced with one of my colleague, most senior, most smooth speaking, overly politeness person. I met him couple of month back, got a very closeness. I felt like he is one of the charismatic people I ever met. Over a month, he started his key magic. He always keeps talking against a person who is not around but is very good in-front of him. Most of time I have seen him going out and hanging out with the same person. I noticed many people from his friend circle are alike him. They always pretend to be like too much friendliness is there between them. But is not. I hate when people say they hate someone, and then they go and hangout with them. I realized that he is one of the two faced close friend and may be applying divide and rule formula here. You cannot create conflicts with the person who is in your department or a flat mate or a friend in your friend circle. It is better to be silent and keep yourself away from the two faced intelligent creature. You may have faced situation, when you tell your friend who your crush is, and then your friend goes and hookup with that person. It may be seems to be an awkward situation for you, as you may not able to share this with anyone, but is true. They are the two faced people we talking about.

Have you ever noticed a lot of problem will disappear if we talk to each other instead of talking about each other? You cannot change these people- until they changed themselves, but you can protect yourself by keeping your mind alert. Never get influenced by their lovely words or deeds.

“THE SADDEST THING ABOUT BETRAYAL US THAT IT NEVER COMES FROM YOUR ENEMIES… IT COMES FROM FRIENDS AND LOVED ONES”.– Anonymous.

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RAIN DRAIN...

Brain Drain… We must have heard these two words. Now this is more familiar to us. Draining out of brainy people from a specific country leads to brain drain of that country or the other way “The migration of highly trained or qualified people from a particular country is called as brain drain”. Now these days, brain drain is spreading in such a massive speed that we cannot even imagine. Trained professionals are needed in every part of the world. This is a migration of professionals for better opportunities across international borders. Why Brain Drain happens? Why do talented people leave their countries and go abroad? As research says, in search of “better standards of living and quality of life, higher

salaries, access to advanced technology and more stable political conditions in

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the developed countries attract talent from less developed areas”. The intellectuals of our country are some of the most expensive resources because of their training in terms of material cost and time, and most importantly, because of lost opportunity. Young, well-educated individuals are most likely to migrate, especially in pursuit of higher education and economic improvement. The distinction between ‘push’ and ‘pull’ factors has been recognized. Continuing disparities in working conditions between richer and poorer countries offer a greater ‘pull’ towards the more developed countries. The role of governments and recruitment agencies in

systematically encouraging the migration of health professionals increases the pull. De-motivating working conditions, coupled with low salaries, are set against

the likelihood of prosperity for themselves and their families work in wellequipped technology, and the opportunity for professional development. In many cases, the country is not only losing its investment in the education, but also the contribution of these workers to various industries. It has been found in

Healthcare Expenditure India is 3% of GDP compared to 13% of GDP in the USA and the ratio of doctor to patients in India is 1:2083 compared to the USA where the ratio is 1:500. Moreover, in many developing countries healthcare systems

are suffering from years of under investment, which for health professionals, has resulted in low wages, poor working conditions, a lack of leadership and very few incentives.

In 2008, one research has been found that 12% scientists and 38% doctors in the US are Indians, and in NASA, 36% or almost 4 out of 10 scientists are Indians. In 2011 research found that total overseas Indian population is 29,930,309 and is increasing day by day. Brain drain reduces a feeling of national pride among the students in an early age. If in case, the student is provided any scholarship by our Government or by any other nonprofit organizations may reduce brain drain in its early stage. To pursue a higher study, a student has to get a huge loan with a higher rate of interest. Forcefully, students have to go for it. Again after completing course to repay it within a stipulated time period, student has to find out the key ways to get loan repay. This is one of the reasons for migration of brainy students from our country. By providing scholarships we can control brain drain and students should take it as their moral responsibility to pay-back the country by working in the country and hence for the country.

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How to stop brain drain? The answer of the question is well known among all and to stop it, we have act seriously. Few measures are as below to get each of us remembered.

      

Provide better job opportunities irrespective of caste, creed, race or nationality. Promote people on merit alone. Provide attractive remunerations to highly deserving people on the basis of their qualifications and experience. Scholarships/sponsorship should be provided by our Government/other nonprofit organizations. Improve the quality of study of our universities and bring them at par with universities in Europe and America. Provide adequate research facilities. Need to create better facility, better infrastructure and better environment to work with, to live with.

Not only people form healthcare industries, scientist or IT Industries are migrating, but also people from entertainment industries are also moving. You must have many of examples. You must have seen recent released movie “The

Jungle Book”. The character “Mowgli” played by “Neel Sethi” is an Ind-American actor. We must say, this is the result of brain drain. This is not only one, by going into deeper, you will find number of examples. I still remember the inspiring statement of Dr. APJ Abdul Kalam ji … “I know many of brilliant scientists and IT engineers, do not miss a chance to migrate from India, to earn more money, but will they get that love, affection and respect from other country, that they get from here?.” Most of us realized it is true- wherever you go, you will be considered secondary not as in your home country. This is the time to keep our talent in our country, and to stop brain drain. Need to create better facility, better infrastructure and better environment. Let’s begin…

“DRAINING OUT OF BRAINY STUDENTS FROM ONE’S COUNTRY LEADS TO BRAIN DRAIN”.

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otivation through Appreciations

Appreciations… Everyone likes to get it from others. It’s really an awesome sensation when someone admires our act. These sweetened words create a prodigious ambiance. As a result there will not be any artificial conversation or so called… mock relationship. You must realize these situations in some or other time. But question is… “How many times, we do have appreciated others… may be to first time strangers”. Answer may be very few… or NO… Here is something that I love to share with you all. Few days ago I was traveling with an Indian airline. It was my 2nd time travel after 3years with the similar airline. The service of the airline was not so good at first time and that was the reason for not preferring the airline. But this time it was awesome, the way they represent themselves and their hospitality was outstanding. I really amazed with the service. Literally I was surprised with the kind of hospitality. They have got drastic changes in their service and presentation.

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After finished my lunch, I called one crew member and asked for a feedback form. Suddenly she turned and asked me “What happened sir? … Any problem”. I said no… nothing happened; just, get me a feedback form. She was repeating her questions and was bit worried. She left and shared something with other crew member. After sometime another crew member came and asked the same question and handed over the feedback form. She was looking too much

worried. I can see the fear in her eyes. This is bit natural. It may be the problem with us only; most of us never appreciate the good things or achievements of others and leave it as it is the part of their job.

Anyhow it took 5 minute to fill the form and it was a complement to them for their service. I called that crew member and given it to her, she was so happy to see this. I can feel the positive vibrant at that moment. Before that she was scared with an ill-fated appearance, but now she is with a cheery expression. Many of times we criticize about the services or behaviors of the person that we interact… if it goes bitter. But, have we ever cherished to their best services? The answer may be No… or sometimes Yes. Many of times we say that, “These are their job, so they have to do it”. You may find the same situation in every corporates now a day. Getting appreciated for the work done, really enhance the productivity of the particular person. It brings the hidden potential of the employee to put his/her best. Recognizing employees regularly can help to achieve the culture of appreciation within an organization. People who feel recognized and cared about, produce more and better work. A simple “thank you” can go a long way.

Showing appreciation to employees helps them to feel valued. According to a recent Employee Satisfaction Survey (ESS), more than half of employees surveyed admit they would stay longer at their jobs if their bosses showed more appreciation toward them. Appreciation should be genuine: It should be personalized to recognize each employee’s value and worth to the organization. It may not come as a surprise that pay raises were ranked as the number one way to make people feel appreciated at work. However, there are several other ways to make employees feel appreciated:

  

Write a thank you note or tell an employee when they’ve done a good job Sponsor a fun event or lunch for employees to boost team morale Offer public acknowledgment by creating an “Employee of the Month” program or similar reward

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Send a company-wide email to recognize an individual employee for doing something exceptional

Remember “A good employee is an excellent asset and an asset can be taken

care off only if there is a good employee”.

“ABILITY IS WHAT YOU ARE CAPABLE OF DOING. MOTIVATION DETERMINES WHAT YOU DO. ATTITUDE DETERMINES HOW WELL YOU DO IT”.- Lou Holtz

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yth of Leadership...

Leadership… when we hear this word, a typical image of great leaders comes in

our mind, like Mahatma Gandhi, Chandrasekhar Azad, Netaji Subhash Chandra Bose, Abraham Lincoln and Many more… We wound up being in their form or personalities when we read their books or watch any drama on their life. This is a true spirit through which everyone has gone through. You must remember the statement -Myth #1-“Leaders are born, not made”. Everyone repeats the same statement again and again. They forced to make you believe in that “You are not born as leader and you can’t be a leader anymore” and somehow we have to accept it without any protest. As days goes on… we got more and more knowledge and skills, the statement “leaders are born, not made” seems to be a myth. Rather we started believing in “Leaders are made – by the commitments they make...” Your commitment and dedication makes you leader. Your belief on yourself makes you a leader. Till the time you have not believed in you, no one will believe you.

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I have read few life stories of great leaders and found that one thing is common in each one’s life- The commitments towards their responsibilities. It has characterized in different ways but their commitment proved them as Leader. To

prove yourself you have to take risk, if you win-you will lead or else you will guide. In both the cases you are a leader. So your commitment will be the game changer of your life.

Many of times we must have heard the statement -Myth #2-“Leaders know what

to do?”. Don’t know how much truth is behind this statement. Still some of us must have believed in this statement. In reality “The Leaders Step Up even when they don’t know what to do” and this brings to make their way out. They never stay back or move back when there is a challenge. They face it and takeover it. To be a leader you need to prove yourself, to prove yourself you need to face challenges and now face it.

We know it from somewhere that -Myth #3-Great Leaders are Charismatic “People-People”. One must not be charismatic leader, but must be a leader who listens to people, and it comes through in how someone talks. Charisma is not at all the core of effective leadership, and no amount of smooth-talking will save the day for any organisation. The magnetism of strong leaders is real, but it’s much more about how they listen than how they talk . Their attention is on the people with whom they are interacting. When they talk with people, they’re not already focused on what they’re going to say next. When people raise objections with them, they’re not composed to immediately respond or defend. This is one of the best qualities of a great leader. And Finally another Myth-Myth #4- “Leaders are Scarce”. But this is not true rather you will find leaders everywhere. There is misperception that leadership is a function of a special personal qualities, knowledge, and/or charisma, it is only logical that leaders are commonly seen as scarce. Organizations spend a lot of time, energy and money looking for them, in fact. But potential leaders aren’t scarce; they are abundant. They are new employees and long-time hard workers and soon-to-be retirees, waiting in the wings for their moment to make a difference – whether you realize it or not but is true. So if you feel that you have a small quality to be a great leader, then this is the time to develop that quality and is never too late. Make this commitment to yourself; you are the one who can make it. You have the potential to make it happen. Just need to polish yourself with these skills. Who know you may become a great leader in future.

“INNOVATION DISTINGUISHES BETWEEN A LEADER AND A FOLLOWER”.-Steve Jobs

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ommunication… is more about listening rather than talking…

Many

of us think that communication is talking to your counterpart and generally we do that. We talk, interrupt, advise, judge, analyze, criticize, argue, threaten, diagnose, etc., But, a good communication must have a good listening as well as talking. In fact, since we have two ears and only one mouth, listening just might be the more important skill. However, we all many of time ignore the skills of listening, never take any training neither ready to receive tips on listening skills which is more important. Most of time we take it as “hearing” and there is no co-relation between hearing and listening… To be a good communicator, you must be a good a listener. To be a good listener, you must, first, pay attention. When you are speaking and someone is

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not paying attention, how do you feel? Annoyed, frustrated, discounted, rejected, anxious or angry? Such feelings usually make communication more difficult. So how can we show someone who is speaking that we really are paying attention to them? We can do this both non-verbally and verbally.

Research shows that about 85% of our communication is nonverbal. This includes our posture, physical movements, eye contact and our psychological presence . So, when someone is speaking to you, is your posture inclined toward the speaker, so as to invite and encourage expression? Or is your back turned or your arms or legs tightly crossed which discourages and cuts off involvement?

Are you fidgeting or otherwise distracting the speaker or yourself? Are you making good eye contact with the person? By looking at and observing the speaker, not only the speaker feels that attentive, but also you will get to know about what is really important to him or her. Many of times, by knowingly or unknowingly, we pretend to pay attention by engaging these physical techniques without being psychologically present. We canâ&#x20AC;&#x2122;t fake interest. The speaker will get to know within a minute if our hearts and minds are not truly there. Few ways on Verbal attention can be notified;

1) An open invitation to talk, 2) Using one or two words to encourage talking to continue, 3) Asking open-ended questions and 4) Knowing when to be silent. Letâ&#x20AC;&#x2122;s take an example: You look like something is bothering you and you wanted to talk to about it with someone. Guess what? Your listener is actually not paying attention but is pretending to be attentive. How do will you feel? It is by default, you will not be able to share your feeling that you wanted to. If the same person create an open environment by inviting you to talk, being attentive to you, your words and your expressions. How will you feel? What will be the result? I guess we all know the result.

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Being a listener to your speaker, it is more important to silently allow the person time to decide whether to talk and what to talk about. Many of them will not accept your invitation, never try to force them. They may not ready to share at that moment or some other reason. It is much better to back off and respect their privacy. Brief responses to encourage continuous talking include "mm-hmmm," "I see," "Ohk?" "Right," "And?" "Go on," "Tell me more," and so on. It does not result any agreement or disagreement. They simply mean "Yes, I hear you - please go on." A good listener uses questions often because questions tend to focus the conversation on the questioner’s perspective and concerns. You should work on asking fewer questions and open-ended questions. Compare "Did you call that person?" to "What did you do?" Or, "Do you feel anxious about the meeting tomorrow?" to "How do you feel about the meeting tomorrow?" As we all know an open-ended question is just like an essay question which allows the speaker, rather than the questioner, to lead the conversation and clarify his or her own concerns. Whereas a close-ended question is like a true/false question and results a less interactive conversation. Finally, communication is how to passing on your message and make your conversation more interactive. It will not be possible if you are not involving yourself to the conversation. To get involve and attentive, you need to pay more attention and responses. You may have noticed and realized many times, people with different culture and language, communicating with you- in actual you don’t understand the exact meaning of that message but you understand what they are trying to communicate with you. The nonverbal communication and expressions made you to understand what exactly the message is…

“THE ART OF EFFECTIVE LISTENING IS ESSENTIAL TO CLEAR COMMUNICATION, AND CLEAR COMMUNICATION IS NECESSARY TO MANAGEMENT SUCCESS”.-James Cash Penney

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STRESS at workplace... STRESS… The word itself has negative meaning. It has been found that more than 91% of people have been suffering from stress. It does not have age segregation, may be a school/college student, may be a working professional, may be a big business man or may be owner of small shop, Stress… Yes, is there. It has been captured to all by some or other reason. The untold truth is-“we are used to it and taken as a part of life”. If there is no stress in your life, you will be considered as abnormal. Believe or not, it is true. A Couple of month before, I have asked of of my colleague, do you have stress at workplace? He answered, “Since 8-9 months, I have been working in stress. It

has become a routine for me to leave office late. I am not able to sleep properly at night due to this stress."

More or less every individual is suffering from stress. Have we ever asked this question to ourselves; what is this stress? How to get rid of it? We may have asked these questions to our self but do not have given time to get into the root of it. Our let go attitude is the main reason for this. In Today’s world, we are

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suffering from many of diseases like migraine, cancer, ulcers, depression, anxiety, indigestion and many more, is somehow because of stress. By knowingly or unknowingly this stress is killing us day by day. What is stress?

â&#x20AC;&#x153;Stress is a pain generated due to pressure". But we realize this when it sends a message to brain to cure the pain. If this pain continues and ignored, it becomes a part of our life. In science, we have already been read, Stress = Force/Area, The stress applied to a material is the force per unit area applied to the material. Same is applied to our life as well. When there is an external force as pressure, pressurized us to get more and more productive, and may be it is beyond our capacity, results as stress. If it creates again and again, it results to diseases. In general, we have considered stress and pressure are same. But it is not. Pressure is the target/deadline that has given to do the task. For example, a task has been given to you today to complete it by Tomorrow. Here, pressure is the

time from today to tomorrow but Stress is; what are the things that you are thinking to complete the task within the specified duration. It is the fear whether to

be able to complete it or not, create stress. Sometimes we have asked to do some task on urgent basis. You are prioritizing it but if you have been pressurized again and again to do it, it creates Stress and most of mistakes happen due to the stress. It happens as we get distract and loses our concentration. Ultimately these are the factors affect our performance. Levels of stress. Since our childhood, we have been taught about, how to speak?, how to behave? and how to do our task? But no one has taught us how to think? Offcourse, no one will, as it seems to be stupid. How can someone teach us how to thinkâ&#x20AC;Ś? Trust me this is one of the main reasons for being in stress. A

psychological study reveals that, 35000 to 70000 thought come to our mind every day. A single negative thought can cause health problems like indigestion,

anxiety and many more. Guess what are the number of negative thoughts are coming to our mind per day and its damages.

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Stress has been divided into 3 levels: 1.

Acute stress: It comes from demands and pressures of the recent past

and anticipated demands and pressures of the near future. Acute stress is thrilling and exciting in small doses, but too much is exhausting. Overdoing on short-term stress can lead to psychological distress, tension headaches, upset stomach and other symptoms. Episodic acute stress: There are those, who suffer acute stress frequently, whose lives are so disordered that they are studies in chaos and crisis. They're always in a rush, but always late. If something can go wrong, they take on too much. They seem continually in the clutches of acute stress. It results short-tempered, irritable, anxious and tense. Often, they describe themselves as having "a lot of nervous energy." Due to this the workplace becomes a very stressful place for them. Chronic stress: Chronic stress is not thrilling and exciting as acute stress. This is the grinding stress that wears people away day after day, year after year. Chronic stress destroys bodies, minds and lives. It causes damage through long-term attrition. It's the stress of poverty, of dysfunctional families, of being trapped in an unhappy marriage or in a hated job or career.

We have been seen in many corporates that superior use pressure to get the work done with a specified time period. They may pressurize you with some fear. They used it as a motivator, but we forget that Stress is a negative factor and a negative factor cannot be a motivator. It may create an excitement initially to do the job. Again and again, it kills us internally and makes us unhappy. Most of relationships are resulting hopeless because of this. They mix up their personal and professional relations which create a huge problem for them. This is not only slaying today’s corporate employees but also other non-corporate people. In 2014, the National Crime Record Bureau of India reported 5,650 farmer suicides. Don’t you think, this is more than a suicide? This stress is killing them. There is no way they find other than suicide. We know this is the ultimate way but still… suicide happening... How to control stress? How to control it?-is a major concerns now a days. Here are few points that will help you to get rid of it. 1. 2.

Ask yourself what you can do about the sources of your stress. Think through the pros and cons. Take action where you can. Keep a positive, realistic attitude. Accept that although you can't control certain things, you're in charge of how you respond.

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Stand up for yourself in a polite way. Share your feelings, opinions, or beliefs, instead of becoming angry, defensive, or passive. 4. Learn and practice relaxation techniques. Try breathing exercises, meditation, prayer, yoga. 5. Exercise regularly. You'll feel better and be more prepared to handle problems. 6. Eat healthy. Avoid too much sugar. Focus on fruits, vegetables, whole grains, and lean protein. When you're stressed, you'll probably want less-nutritious comfort foods, but if you overdo them, they'll add to your problems. 7. Try to manage your time wisely. 8. Say no, where you can, to things that would add more stress to your life. 9. Make time for hobbies and interests. 10. Get enough rest and sleep. Your body needs time to recover from stressful events. 11. Don't rely on alcohol, drugs, or food to help against stress. Ease up on caffeine, too. 12. Spend time with people you love. Let’s keep ourselves free form stress and pressure by managing our job and time. A great man says, “If you will not help yourself, nobody will help you”. Let’s live a stress free life.

“THE GREATEST WEAPON AGAINST STRESS IS OUR ABILITY TO CHOOSE ONE THOUGHT OVER ANOTHER”. - William

James

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ow to connect with audience in Public Speaking...

Public speaking is one of the challenging tasks for all of us. Sometimes we get nervous, fumble at speaking, scared to represent the speech/presentation. Everyone who have mastered in public speaking, must have faced this situation at early stages. â&#x20AC;&#x153;It is general to be nervous at public speakingâ&#x20AC;? - Few days ago, one of top management people said while conversation. Trust me it is not general. It is your confidence and your connection to audience matters. You get nervous when you are unable to connect with your audience, which are more important than your speech. If you will not connect, they will not receive your message. We all may know more or less, how to build up our confidence? It is important to

warm up your body and correcting your tone. More important is to control your anxiety. One must practice to rid over nervousness.

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A speech is just a conversation. Like any conversation, your job is to communicate certain information to the person or persons listening, whether it’s one person or one thousand. Your job as a speaker is to make a connection with your audience so that they will be more open and receptive. If you don’t grab your audience’s attention, you will lose their interest in a heartbeat, and your speech will just be a waste of time. Now question arise, “how to connect with audience?” It is a very easy process but need to keep few things while at presentation. Here are these points;

Start your story with a question, may be a small and a silly question, even your audience may laugh at the question but still you should do. Main purpose is to get attention of your audience at first instance. They will get alert and will pay their attention. (For example: How many “b”s are there in the statement. “A big black bug bit a big black dog on his big black nose!”. ) Refer to audience members by name, you must have noticed many of politician’s speech, they use the same trick. It is because people love to receive recognition, especially in front of peers and colleagues. Have a good sense of humor; you must have seen many of speeches starts with a small joke, when a speaker starts with a joke, it sends a signal to the audience that they can relax. Sprinkling jokes throughout a speech guarantees your audience will pay a little more attention – at least, they will be listening closely for the next joke to come along. So including a little humor in your speech is actually a great way to get your points across. Use image for your speech, instead of putting notes on presentation, uses images with a small message. It is human brain that captures more attention towards images rather than unstructured notes. You can send your own message through this image. Be a revolutionary; do the opposite of everyone does; if everyone is using PowerPoint presentations, then you don’t do that. If everyone else is entering from stage left, enter from the back of the room. If everyone else is being polite, be willing to ruffle a few feathers. It seems to be awkward and stupid, but it works. It attracts audience attention. Wrap your points in relevant stories; the best speakers understand the power of stories. Nearly every audience would much rather hear stories than receive the information any other way. But it’s

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not enough to just tell funny or amusing stories. It is more important to tell stories which illustrate your points and your message.

Open your heart to connect, if you really want to make a connection with your audience, get personal. Tell a revealing story. Share a side of you few ever see. Allow it all to hang out, warts and all. People will respect your honesty and bluntness, especially if you show you are not perfect. Yes, it is not so easy to be truly exposed. But few things in life are easy and the payoff will be worth it. Gift your audience, finally, if you really want to show your appreciation to your audience members, give them a gift. I’m not saying you have to give everyone in the audience an expensive gift. But what you can do is really over-deliver by giving your audience a resource, guide, or information piece which they will truly value. It could be a handout that summarizes your most valuable advice and tips. Sometimes a meaningful message of your own makes more connection than any other gifts. Make it so good that you can imagine people will not forget ever. Yes, it should be that good. Do that, and your audience will never forget you, nor your message.

“THERE IS CERTAIN THINGS IN WHICH MEDIOCRITY IS ENDURED, SUCH AS POETRY, MUSIC, PAINTING, AND PUBLIC SPEAKING”. - Jean de la Bruyere

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WILLPOWER... is more important than SKILL-POWER... An Inspirational story that everyone should knowâ&#x20AC;Ś. An 11 year old boy was staying in a small town with his parent. Neither have a proper education, nor food, not even clothes. The only thing was there a small house. Father is an alcoholic. He spends all of his money in that only. Mother was serving him food by working as a maid in some and others home. He was observing his father and his family condition since many days, but was helpless due to some or other reason. It was Thursday, 5am early in morning; the boy found some empty wine bottles was there in one side corner of the room. He

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collected all and took it to kabaadi wala (Garbage Dealer) and sold it. He got 5 rupees for all these empty bottles. He decided to get a cycle on rent for one day. He got it and paid 5 rupees. On the way he found a milk distributor who is supplying milk packets to all tea stalls, he asked to distribute milk to these tea stall and did it. It took 1.5 hours to distribute. He got 20 rupees from that milk distributor. The distributor was happy with his performance and gave him ½ liter milk as tips. The boy left form there. By distributing milk he got too closeness to one of old age uncle who was running a tea stall. He was not able to make much money and is because of old age. He went there & kept the milk packet and said…

I will help you to earn more money. How...? Uncle replied, Boy said, “You prepared tea and I will sell it” he gave him 20 rupees as in sharing the business. He did it and it took 1 hour to sell tea to all nearby people.

The tea stall uncle was happy and gave him 50 rupees with a cup of tea and a biscuit. Boy was happy and decided to invest this money in somewhere else. On the way he saw; a newspaper distributor was selling newspaper. He went there, without any discussion gave 50 rupees to him and said, “can you please give me some newspaper with lesser price than you sale”. The newspaper distributor was happy to see the approaching style and agreed to him, gave 1 newspaper extra as bonus. He took it and sold it to all people near to him, even did door to door selling. It took another 1 hour to sell all these newspaper. By doing this he earned he earned 65 rupees. He has noticed that the map which was hanging on the wall of his school headmaster’s office was too old. Many of information ware not there. He decided to take a new map and went to a stationary shop. It was 9am in the morning. He found that all these maps are costly. He took a map worth of 80 rupees (in sticker), but he gave him 65 rupees and requested for discount. The shopkeeper was initially denying but later on agreed to it. The boy now got ready for school and took the map with him. After sometime he went headmaster’s office and asked for permission to replace the old map. He did it and suddenly gave a sticker worth 80 rupees to headmaster. Headmaster asked, “What is this?” with a very low tone the boy replied, “Cost of map”. Headmaster laughed… appreciated him… and said, “If you like to do something in right way and for right cause, I will be with you”. This story may have known to us, number of time but we forget to receive the message behind the story… Tata, Birla, Ambani are not born millionaires, they have started from ZERO, now they are HERO. It was next to impossible to get appreciation/success, if the boy was sitting idle at home or not having desire to

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do something. He has kept a social benefit in each and every single stage of his investment and finally got success. Keep a social cause or benefits, whatever professional you have decided to do.

Get the life history of all success people, you will find a common story… their willpower and social benefits... They have their own story to tell everyone.

Remember, “Your willpower is more important than your skill power and is necessary to achieve success…”

“EVERYTHING IS GENERATED THROUGH YOUR OWN WILL POWER”.- Ray Bradbury

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PART-II

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Profession- A thankless JOB...

“Human Resource People does not have any work other than hiring and paying them salary”- we may usually get this statement from other department people,

may be from friends, colleagues. I have faced this kind of situation many of times in my tenancy. I replied them with exact justification. We HR people know it well that “HR profession is a thankless job”, even you do some extra ordinary job to solve grievances... being out of box- but still you will get the statement-“it’s the job of HR, they have to do it”. Still we love our profession. I remember one of my superior always recalled me the statement-“HR is thankless job and you have chosen your profession, your profession has not chosen you.” I really admire the statement as well my superior.

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Now question arise, why people say “HR does not do any job other than hiring and paying them salary”. To be honest, they may be right from their prospective. They never interacted with such activities of Human Resource Department other than these two. Even they know it, but do not value it as is not make any sense to them. We have to make them understand that HR people are the people who only increase the strategic level of an organisation. They Plan each and every outlook then execute it. Let’s go back to 10-15 years back from now, we will find, there will be only one people or maximum two people in HR department. They have to take care of all HR responsibilities. Some people say they are here to take attendance and pay salary. That’s it. Hiring was not so much. People were sticking for 25-30 years in one organisation. Sticking to a company always does not means that they are satisfied with their job, sometimes they were just adjusted with the situation. But now the time has changed and people will work with organizations, who will value them and appreciate their effort. There is no space for adjustment. Here is the competitive market. If you will not value them, someone else will do. Here, HR plays a dynamic role. HR is the first face value of an organisation. Most importantly, HR is the best communicator and highest IQ of an organisation. The plans and procedure of HR department and its execution, make a brand for an organisation. Take an example; if you have gone for an interview and had got an excellent market review of that organisation, but you found there is not such process and procedure, they kept you wait for longer time. No one does respond you well. People are working just to earn some bucks and not satisfied with their job. How do you feel it and take it? Nothing... worth it, will just feel like waste of time. Just opposite to it- how do you feel, if after you enter, you will get a very good response and feel like they know you well and you do not have to wait for longer time? Mainly, they value your presence. Don’t you think you would love to work in that organisation? All of us know it well, that homely feeling only created by HR Dept. people. HR people are the one who executed different policies in an organisation. They wanted to make a streamline for all processes. Employee Benefit or Employee Engagement Programs are the programs initiated by HR people. You must come across with different employee engagement programs like – Celebrations, Games & Sports, and Outbound workshops etc. Most essentially, the training programs/ workshops arranged for employees. They identified lack of competency and arrange appropriate training for them. It is not just for sake of doing training program; HR people really want to improve employee’s performance. They want to make a brand name for organisation by implementing small steps like this. HR people are the people who keep all employees in one umbrella.

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Grievances handling, is also keeps a value for organisation. HR dept. takes care of employee grievances. If it required they even conduct counseling sessions for employee. They create such environment that employee feel welcomed to share their problems. Company like Google, Apple, IBM, Wipro, HP and many more, they have their own benefits and plans for their employees. Here HR people are the one who have involved. If still people will say…”HR does not have any work to do” – “HR Kuch kaam nehi karte hain”, for them, they need to learn… we should not say anything, our job should say. We should keep doing the right job that we are doing without expecting any results. We Know HR profession is thankless job, but still we do it and we love to do it, no matter what you say.

”HUMAN RESOURCE PEOPLE DOES NOT HAVE ANY WORK TO DO- HUMAN RESOURCE KUCH KAAM NAHI KARTA”.

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ife of RECRUITER... A Magnificent Multi Tasker

Have you ever noticed the job of recruiters? Here is a day experience with me... A couple of years ago, I started my career as a recruiter â&#x20AC;&#x201C;in Mumbai, a familiar place in the world. It was little exciting but was more anxious. It was the day one, my induction and orientation has been done and I was briefed about the process and started my job. I was continuing and got to learn many things from there as I was new to this. It was Monday morning, and Iâ&#x20AC;&#x2122;m in the office by 8:30 AM. First things first, have to get some morning tea. My goal is to get on the phone by 9AM, and get my activity going early!

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Between 8:30AM and 9AM, I responded to the emails that I had not answered over the weekend. I have created my “to do” list and prioritize my tasks. This consists of calling to candidate, confirming candidate interviews and follows up with them. By 9AM, the chaos begins. Responses to this morning’s emails are already flooding my inbox. I responded those mails. Meanwhile, I start making phone calls. Each phone call lasts about 5 to15 minutes in average. At least 15-20 spontaneous calls have been done. Finally I schedule few candidates for face-toface meetings for same day by 3.30pm. I did some cold calling for client generation. Hopefully succeeded somehow. It was 12.10PM. I was exhausted by these calls. I wanted to take a break, to get fresh. Meanwhile, Boss came to me and handed over some more requirements to do. “I was feeling like, common…

let me to take a breath, man… but no other way, have to do it any how- I realized”. Then I have taken that responsibilities and started on new requirement. It is very difficult for someone to do if they don’t want to do it. You will be forced to do it but will not get that result. Same thing happened with me. I was struggling in between to do and not to do. I have not got that result that my boss was expecting. If you want to do something, put your heart into it, then you will get success… I have spent an hour with that requirement but have not received exciting results. Thought to get a break. I had some food, and again started working on the same requirement that has been given. I spent 35 minutes and it clicked. I shared information with my boss and came back to my desk. It was 1.35pm; I was scheduled for a client visit by 2pm, it was a tough situation for me then and there. I was accompanied by one of my colleague. Quickly, I wrapped up and left for client visit. It was summer and too hot, and managed to reach there. We both waited for 15 minutes at corridor. It was 2.10pm; I slow down my heart rate. A beautiful leady guide us to find out the meeting room, then meeting started and we connect the network with few awesome professionals. We exchange cards with them, and have done with meetings and head back to the office. Once there, it was 3.10PM and I’m back at my desk. I have even MORE emails to answer. I read as many emails, adding these names to my already existing todo list. I have to pause when my 3.30 PM interview shows up. At 3:25PM, I come back to my desk and process some paperwork. These candidates ware very promising, and so I go ahead and submit few resumes to HR manager (client) for few jobs that might be fit. And guess what? More emails are waiting for me. I start working on my way down the list in order of most pressing, and then my coworker comes in with a brand new job order that I know

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would interest several of my candidates. So I did a quick search in my database, and reached out to my top candidates and processed for next day.

At 4.10 PM, I got a message from one of my coworker that HR manager (client) wants to make a job offer to one of my candidates. Yes…. Yes…! Everything else stops! I was tremendously happy. I called that candidate and started negotiating pay. Finally, the candidate decides to accept the job. Another Yesssss…..! Now, I have to call references, leaving messages for those that don’t answer, and completing paperwork with statements from those who do. I submitted the paperwork to start a background check, verify degrees, and confirm certifications. Then I take a deep breath. Wow, it was 5 PM. I realize I haven’t gone to the restroom all day, and made a quick trip to the restroom. Once I’m back at my desk, I return the most urgent emails. By 5:30, I start planning for the next day. To my over flooding emails, I didn’t get a chance to answer as have already overflowing to-do list. I gather my things and head out the office around 6:10PM. On the way home, I made a call to one candidate, who never catches calls during work hours, to see how his interview went other day. I add that conversation to my mental to-do list, to report back to the client first thing in the morning. I would love to say that it ends there. But, thanks to technology, I reached home and responded to emails that come in after 6PM from my phone. Then it starts all over in the morning!

I realized, all recruiters are the best multi-taskers, it’s not because I was a recruiter but to take consideration of all task we all handle. Our ability to change tasks instantly is a must. One minute we are talking with a candidate, next with a client, then interviewing a new candidate. Then, scheduling a meeting between a different candidate and client, calculating pay rates for a new hire, processing manager’s references, verifying certifications, cold calling to employers… all while aiming to please everyone and never drop the ball.

“The hardest part of my job, without a doubt, is making the call and stimulating them to attend an interview, even the candidate doesn’t want to continue with the interview process.- sometimes we have to make the job role more attractive than it is, for the candidates.”

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But, the true joy of telling a candidate that the client loves them back, and seeing that this connection I made, will help them each to grow, that makes it… worth it. And, that’s why I work toward. I prioritize my day with that goal in mind. If one candidate is getting the job offer of a lifetime, I’m going to call him back first. But, I have to make the right connections at the right time, for your success and for mine.

“ONE THING THAT FOUNDERS ALWAYS UNDERESTIMATE IS HOW HARD IT IS TO RECRUIT”.- Sam Altman.

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e careful while at an interview… nterviewers are well trained in body language…

Whether

you're going to your first job interview or not, you're generally nervous about interviews, make sure your body language doesn't give away your fear and nervousness, You should aware of general body language tips that can help you through your interview process. Remember your interviewers are well trained in body language. They will get to know about you by getting one stare. Before they catch you in wrong posture, you should correct it in your own. Here are few body postures to be followed at interview. As you enter the venue for your interview, make a conscious effort to have good posture. Stretch your back, talk long strides, don’t droop your shoulders, and keep your head high. Use your normal tone while conversing, speak in neutral tone, no fumbling and be confident. When you enter with confidence, chances are you’ll deliver and exit with confidence, too.

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Bad Posture Leaning back is lazy or arrogant, leaning forward is aggressive and slouching is just lazy. Instead, experts say to aim for a neutral position, sitting tall as if a string were connecting your head to the ceiling. Eye Contact

Hold eye contact one extra eyelash. We tend to feel uncomfortable holding eye contact once a personal connection has been created. Don't stare, but try to hold your interviewers gaze. It's important to be confident and look the interviewer in the eye, but then break away. Locking eyes with someone for an extended period of time can be interpreted as aggressive, Chopping and Pointing Chopping or pointing motions can "cut up" the space between you and your interviewer in an aggressive way and donâ&#x20AC;&#x2122;t do that. Crossed Arms

Arms crossed over your chest signal defensiveness and resistance, When they're open at your sides you appear more approachable. Excessive Nodding Sometimes we undermine how powerful or in focus we are by nodding like a bobble-head doll, a habit that's particularly common in women. "Nod once or twice with a smile of agreement. But find your still center and stay. Fidgeting

Stop fidgeting! The nervous energy will distract the interviewer. You want [him or her] focused on what you have to say, not the coins jingling in your pocket or the hangnail on your finger. Movement while talking: Never move your body posture frequently while at speaking, when you want to start a new topic, you can.

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Use hand gestures while speaking: If you're not sure what to do with your hands, go ahead and gesture while speaking. When you’re really nervous, you tend to want to hide your hands because they express your anxiety. Keeping your hands hidden can be misinterpreted as distrustful behavior. Show your palms. When your palms are up, it signals honesty and engagement. The limbic brain picks up the positivity, which will make the interviewer comfortable, Upwardfacing body language, such as open palms, smiles and straight posture, also makes you look energetic.

“A SHOE IS NOT ONLY A D3ESUGN, BUT IT’S A PART OF YOUR BODY LANGUAGE, THE WAY YOU WALK, THE WAY YOU ARE GOING TO MOVE IS QUITE DICTATED BY YOUR SHOES”. -

Christian Louboutin

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eys to Control Attrition

Attrition… one of the worst situations of many organisation faces now

a day. Every organisation wanted to get rid over it but in fact only few of them can overcome it. Employees are pillars of an organisation. They are resources for an organisation. Entrepreneurs reach the peak, achieve their goals, get name and fame, and may be somehow because of their dedicated employees who have given their best out of best. We all know it very well. Think this way , “if you

have a very good business plan and but you have incompetent resources/ manpower to execute it-” what are the consequences? Think… Again…and

Again… This is not only for Entrepreneurs but also for all of us who are in a position to make decision about Resources, about Manpower Planning, about Talent Management.

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In a span of 60 days, 49 employees have been left the organisation. A huge number. Some were resigned, few were terminated and others were absconded. Something is wrong and is hitting the backbone of the organisation again & again. We can realize the situation. It’s because of, we are not able to manage it well or something is there that we don’t know how to handle it. I am trying to get the fact. I have taken a recent instance which has happened 12days back. Two employees were terminated. Officially it is because of not following Safety rules and Regulations. I have spoken to both of them. One is supervisor level and other one is team leader. They are dedicated workers and motivate leaders – I know them well. After going through lots of discussion and reviews, I realized few decisions are totally wrong and does not make any real sense. These two employees while carrying out their job they saw, some technical stuff was laying down near machine and it reduces the machine capacity as a result production is getting lower. As there was less manpower at that time and all are engaging in some other job, these two have to set it properly to increase the production rate. They were doing the same with less safety precaution. It may be bad luck for them- the safety visit was there by the quality control board and it was noticed by them. They called them and ask to them to leave (resign) without any explanation. These two employees are shocked with this decision. They wanted to explain themselves, wanted to prove themselves but no one has the time and patience to listen it. No one know about the actual matter that was going on inside, it was resulted as termination. Only the reason was not following Safety rules and regulations. There was not a single chance given to them to explain the truth. Maintaining safety regulations is good for employees but termination???????....... Now, a question may arise, how can they do it ?....... If they have broken safety rules, then they may be punished by suspending them for couple of days or may give a warning letter. But Termination….!!!!!! No way....!!! But this is the fact and HR …….. Handicapped. After spending 3-4 years, taking ownership in job, leading a team and managing everything in a proper way- at the end if you will get this result… how will you take it?.... It will hurt a lot. I can see the pain in their eyes while discussing. It was not a good situation. “One of them said, we were not apologize for what we did,

it was the benefit for organisation, even we are not feeling bad for leaving this organisation, only it hurts when we leave organisation like this”. Now we may understand that this may not be the right decision. After 6 days, I got shocked when 3 more resignations from same project, same team knocked the HR door. It’s not because they were from same team. It’s because they are insecure. They need an assurance from employer that “we are here & will take care of you”. They have their family to run and have got some other opportunities. When employee joins an organisation, never want to leave organisation within a short time period. Everyone wanted to be with a long term relation. “ They wanted

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to take responsibilities, ownership and wanted to be someone, not everyone”. A question arises, “why such a massive attrition happens in every organisation?” I asked this question to some HR experts… and yes got an answer which may be well aware among all. I researched it physically, by one to one discussion, small and quick survey with employees, asked lots question, some get irritated and few gave me excellent answers. As a result I found that, we were well aware about this and as follows: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10.

Workplace politics Better pay Mismatch of Job roles Lack of growth Very few supportive colleague Inability to manage pressure Lack of respect and pride Health problem Lack of good working conditions No flexible timing

I do not know how many of you would agree to these reasons, but is true. It may not be necessary to explain it in brief- more or less we know it. We know how to control it. But….. (N number of excuses). Due to attrition, organisation growth gets disturbed and few of changes are as follows: 1. 2. 3. 4. 5. 6. 7. 8.

Increases COST Center: Recruitment cost, On the Job training cost, low productivity cost etc. Low productivity- Knowledge transfer Brain drain - Loss of knowledge, expertise, Loss of picked up business relationships Negative impact on other team members or employees. Benefit to competitor Excess work load Most important factor is surroundings- effect on other employees.

It has been found that attrition has a massive psychological effect on other employees. They feel insecure. Which directly effect on job accuracy, work load and then performance? We give number of excuses when it happens and by knowingly or unknowingly blame-game starts here. How can we control it? Many of the organizations have a worked on it to control attrition. They know it well, how to control and execute it in every stage. Sr. Managers/Leaders play a

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vital role, their motivation and leadership skills help them to handle it in a better way. These below factors really matters to control attrition. 1. 2. 3. 4. 5. 6. 7. 8.

Workplace motivation and assurance from organisation leaders. Line Managers should establish a connection between the lower level and top management. Support HR initiatives aimed to retain people. Managing employee’s growth Properly Develop Leaders at all Levels. Train Leaders in the skills they need to manage effectively. Treat Employees Like customers. Benefits & amenities for employees.

These are few reasons for that people wants to work organizations like, GOOGLE, APPLE and some other companies. Let’s create an environment where all employees will put their best and take the ownership of job and will kick out the ATTRITION.

“IT’S A WAR OF ATTRITION. IF YOU HAVE PATIENCE AND A MODICUM OF FAITH IN YOURSELF YOUR CHANCES ARE NOT TOO BAD”.- Julie Bowen

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he way to

et your

REAM Job...

any of us may have appeared for Interview often. But sometimes, we forget the basic things and do mistakes. HR managers focused more into the content of your application rather what you really are, while screening your profile- before appearing for interview. It is very important to have a well written resume. Even if you are wise enough not to make mistakes, you might be surprised at what HR professionals consider the biggest no-nos. In todayâ&#x20AC;&#x2122;s job market, applicants face enough challenges without worrying something as understated as body language will hurt their chances. To truly understand which errors can cost you the job, you need to hear from the ones doing the selection, and ultimately, the hiring. Here are few tips that job seekers may need ;-

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1. Tips on Preparation of Resume; as I said, Hiring Managers are more

interested in quality content in your application, rather what you are? - before you appear for interview.



You need to make it error free, i.e. Spelling Mistakes, Grammatically



Your Resume should be more personalized for the position not a generic one. It is more important to have personalized resume. You should mention all your skills in your resume , but don’t copy the



correct and well arranged.

text from the Job posting or Job description for the job you applying for. The hiring manager doesn’t want your resume to be an exact repeat of the job ad. Need to mention accomplishment: HR already knows what they need. What they need to know is how you’re going to meet their needs. Use statements that demonstrate your expertise and accomplishments in a given area.

2. Tips while at interview; before attending interview, make sure you prepared yourself and enough confident to attend interview.



You should dress appropriately, according to your position or type of



You should not appear disinterested while you are there in the premises.

job.

Never show you impatience while waiting for interview.

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

Never express your nervousness/aggressiveness. It is very important to



Never talk negatively about your current or previous employers . Even

 

control your anxiety.

negative instances have been happened with you, say the truth and make it positive. Be honest to the HR Manager. Whatever it may happen, let it… never lie to HR Manager, they are the well experienced person who can catch your lie within a minute. Keep your cellphone in silent. There should not be any disturbances while at interview. Hiring Manager may not say it to you but they feel.

3. Tips of Body language; your body language tells more than you at job interview.

  

Many of job seekers fails to make eye contact while at interview may be

due to nervousness or lack of preparation. They generally fumble or keep a long pause in between interview. Eye contact should be gentle not a sticky one. Never keep your eye contact too strong, like you are staring at some one. You should keep an eye off for 1 second in every 15 second. Many of Job seekers fail to keep smile consistency throughout the interview. It is more important to keep your smile consistent in regardless with whatever the difficult questions that you get.

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You should work on your body posture; your body posture has a major

role to get success in interview. If you fresher, you should get some more tips on body language. HR managers are very much sharp to catch your body movement or facial expression. Even they will judge you by your handshake, hand movement or leg movement, even from sitting posture. More often you may have noticed the statement, “don’t nervous, and be comfortable”-from HR managers, this is because they can study your body language instantly. Most of job seekers fidget while at interview , sometimes they even don’t know about this. Never give up with the questions that interviewer asks you, It may happens that interviewer wanted to create stress at interview by asking difficult questions but don’t lose your control. Say No, if you don’t know about something rather to creating confusion.

There is no shortcut to get your dream job, only your skills & confidence along with education or experience can help you to get a success.

“YOU JUST TAKE ANY JOB YOU CAN THAT WILL ALLOW YOUR DREAM TO COME TRUE”.-Kathleen Rose Perkins

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hy employees training is necessary for Organizations...

f you were given the choice between two different Drivers-one was trained, the other not - which one would you like to choose to drive your vehicle? Definitely you will choose trained one, even If untrained driver gives you a proposal of free of cost. Itâ&#x20AC;&#x2122;s because of our safety. The same is also applied in your organization. Yet many business owners do not recognize the importance of employee training. More often, in most of organisation, third parties are needed to conduct job training. It is more important to handover the training schedule to third parties. The outcomes are much better while it conducted externally. Sometimes, it has been found that employeeâ&#x20AC;&#x2122;s attention is more when external trainer conducts training program.

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Few months before, a Presentation skill training was conducted for junior level employees in our organisation. 16 participants were there. These employees were participated actively and have created an interactive training session with the external trainer. It was a successful training and got excellent feedback. A week passed, it is the time to see the ROI (Return on Investment). Believe me it was unexpected result. People who were not enough confident to face a presentation, they are handling number of clients now. I strongly believe that it is because of the training program that we conducted. Most managers wouldn’t hire unqualified employees. But so many of them do employ under-qualified employees. Sometimes employees become underqualified due to changing technology or the development of new methods. Business managers may have not focused on employee training because of;-

“We are too busy to learn something new right now.” “We just don’t have the money to pay for training.” One of the reasons that organization often neglect to provide training employees is because of past training experiences. Sometimes the training was done poorly, or the topics just didn’t help, or some or other reason. Failed training comes at a high cost, and businesses often don’t want to take that risk. However, not providing training to your employees also comes at a cost. Here are few reasons untrained employees can end up costing you more than trained ones. A) Untrained employees are unhappy employees. Employees who feel inadequate, underachieving, or unsupported are unhappy. They aren’t satisfied in their work, which will cause them to under-perform, make mistakes, and not care about their work product. That costs the business in lost time and money. B) Untrained employees have a low production value. The quality of their work is lower and of less value. You may have noticed the quality in performance is lower than it should be. C) Untrained workers are inefficient. More time and effort is spent when employees aren’t fully or properly trained to perform their tasks or to fulfill their responsibilities. It takes them longer to do the work.

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D) Lost time/money due to mistakes. When an untrained worker makes a mistake, the time and materials used are lost. The work then has to be done again. Or worse, the inadequate product was delivered to the client. E) An increase in miscellaneous expenses. These are more difficult to track or attribute to untrained workers, but they are there. Creating a project plan and its drawing incorrectly means you need to put your time and money again to the same project. That means it takes more time to fix the mistake, more materials cost, and more time rechecking the work. If it were done correctly the first time, these costs wouldn’t be there. F) Lost Customers. Untrained employees can cause many of the mistakes listed above, and those mistakes and inefficiencies can cause your business to lose customers. That is the worst possible scenario, but it can happen. Training programs and costs have an easily measured cost of time and money. Those line items are difficult to handle on a tight budget. However, the costs of not training your employees can hurt your bottom line even more. These costs do not come in the form of line items, so they are often ignored. Having a trained workforce means your employees are learning new skills that can improve production, cut time spent in creation of your product (or service), reduce production costs, reduce mistakes, build confidence in your workforce, and create a better working environment. An investment in your employees’ skill sets is an investment in your company. More important is that they will take ownership in their job. They will feel happy and attrition level will decrease.

"Confidence comes from training and discipline”

JOB TRAINING EMPOWERS PEOPLE TO REALIZE THEIR DREAMS AND IMPROVE THEIR LIVES”. - Sylvia Mathews Burwell

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etting a JOB is easier than stick to the JOB...

Most of us are enough qualified for a specific job. All the time we strive to get

a better work environment, qualities of work, nice boss, great colleague, good health, peace of mind and after all a great… great… remuneration. But have you ever noticed how many of total corporate employees get this. But in actual, it is very less….8%... YES… Only 8% of corporate employees get it, because they are extra ordinary in their work, they reach the peak. The saddest part is 92% percent of corporate employees are not happy with their job due to X and Y reason. A survey in 2011 shows that 41% of corporate employees are appearing for interview every day in the whole world. It is a huge number. Job vacancies are also increasing, may be due to replacement or additional recruitment, day by day in an organisation. In the same survey, it has been found that the vacancies due to replacement is more than additional recruitment and is increasing day by day.

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This ultimate shows that a huge number of corporate employees are leaving their job every day. Now question arises, why this happens????? May be they are not satisfied with their job… They are happy with their work environment or qualities of work… They do not have a well tie-up with their B*** ... Bla… Bla… Bla… n number of reasons…. If you want to get a good job, prepare for it, be capable to get it and trust me with a short duration, you with get it. Let’s get into deeper… Here is the TRUE STORY begins, a fresher- BE-Computer Science was looking for a job, passed out in 2012. He tried to get a job but with a number of tries he failed to get it. A year passed, I met him in a public gathering and he belongs to the same area that I. It was a coincidence. He told me the whole story and I decided to find out a solution. I suggested him not to appear for interview till the time he prepare himself to be confident enough. Now the situation is to make him prepare for interview… I asked him to go through all your academic books and projects again, as a fresher it is more important. Without any questions, he did the same. By doing this, I found him in increasing his confidence level. It took 2 months and had not appeared for interview. It took 4 years to get Technical degree but only 2 months to go through it in details… when you determined to do something, no

one can stop you... this skills, only your life teaches you… Not even your extraordinary mentors… Surprisingly… he clicked an interview in a small software

development company and got a good opportunity. Again, more than a year passed, we were not in contact and suddenly I found him in social networking sites. I pinged him and was asking about his job. By that time he left the job and was engaging himself in SAP training. I said it was really good that you are enhancing your knowledge. But why have you left your job? And got a reply… I

had not find that job suitable for me.

Why it happens… It takes years to study, to get a degree and knowledge… but a few moments to decide the job is not suitable for me… We must think on it… must work on it… After getting a job, you will get lots of difficulties to continue it… may not be getting... better work environment… qualities of work… nice boss… great colleague… and great Paycheck… but searching a new job will not be the ultimate solution. What if you found same kind of difficulties in your new Job? Are you going to change your job again and again… not possible…? Either you change yourself of change your career..? Options are there but decision is yours… I accepted that he did not like his job due to some or other reason. Trust me this is OK, if you are not enjoying your job then you must leave it. When I call it as not enjoying your job, that means your dream job or your passion is something else… may be for Businesses or may be in Social services… pursue your passion… trust me you will get success and happiness… Few months back I met

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him… I found a huge transformation in him… He was not the guy that I was guiding earlier… he was started a new business… SAP consultants… leading a team of 30 people. Is not it amazing… More important is HE IS HAPPY AND

MORE SUCCESSFUL THAN HE WANTED TO…

This isn’t about society or what other people do. It’s about you. It’s about asking yourself what you want your life to be all about.

  

Do you want the next 30 years to go by, only to feel like you never tested yourself????? Like you never stretched your limits and capabilities and experienced everything you possibly could in life????? Like you wasted your potential because you lived under some invisible set of rules your whole life????

Ask these questions to yourself… again and again… If you live in the free world, there is no reason you have to work for someone else. The freedom to pursue happiness and live your life as you desire is the greatest gift of society. Yet most of us don’t understand its value and

compromising with a job they don’t like to do. When you work a job, someone else is ultimately in control of what you work on, what you’re responsible for, when you work, when you take time off and more specifically how much you earn. If you absolutely love your job, perhaps giving up that amount of control is worth it and you are happy, then don’t leave it. Listen, if you like your job, that’s really exciting and cool. I know there are some people out there who are fulfilled by their jobs. But if you don’t like it… then… QUIT… Without enjoying their job,

99% of people work until they retire or die. You’re born, you grow up, you work at a job, you retire and enjoy yourself for a few years or a decade, you get old, and then you die… Life is short… Live it… Test it… Enjoy it… Make it colorful… Make your life easier… Return 10 times more than you get to the society… Make yourself capable for something that you wanted to… Get the reason of your life to live it… You can make your life better… It is never too late… PURSUE YOUR PASSION…

“NO ONE WILL HELP YOU UNTIL YOU HELP YOURSELF”. -J. JENA

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TTRITION... Breaks the backbone of Organization

Attrition control is not onetime exercise rather is an ongoing process

and a slow process. It starts with the day a new employee joins in your organisation and continues till the exit interview. “A high rate attrition or

manpower turnover in an organisation means increasing recruiting, selection and training cost and the direct costs of attrition include overtime pay for remaining employees to do the work of laid-off employees, hiring and training new staff, low morale, quality problems because companies may not have proper resources and lost customer relationships”. “In July 2010, in a Business Review, it was explored that lack of growth

opportunities and inadequate recognition are the main reasons people leave companies”. Few days back I received couple of questions on attrition control. I have done number of reviews and research, finally decided to share with you. To start with base level, I have reviewed all exit interviewed data for last 1 year. Identified the

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positions and teams where the highest attrition rate was there. This is only because to find out the reasons for increasing level of attrition. I found some reasons are very common- lack of growth, workplace politics and poor working environment. When we speak about lack of growth, it is not only monetary but also towards learning prospective. Now we have to find out the solutions to

control attrition and here are few of them.



Attrition control starts from day one , implement an effective orientation program and make sure it is well-delivered regularly. Clearly define roles and responsibilities of new joinees and let them know what is expected from them.



Identify the key employee’s expectations of company at the present time

and make a research on all the possible reasons for employees to leave your company in future. Make a plan of activities to perform at workplace to increase employee’s satisfaction and loyalty. Focusing on

the needs of your employees will not only prevent attrition, it will enable you to recruit high-performing workers.



Focus on constant development of your employees , and it includes employees training, stretching job, coaching and mentoring. Provide opportunities for people to share their knowledge via training sessions,

presentations, mentoring others and team assignments.



Ensure the managers know who the high and low performers and



To foster employee loyalty, implement a career ladder and make sure



Coaching on Interpersonal skill helps employees to set up the affiliating

differentiate the pay opportunity & other investment the company makes in people.

employees know how they have to perform to earn a promotion/incentive. Managers should conduct performance review regularly to know strength and weaknesses, and help them to improve in those areas that will lead to job advancement.

relationship with every member of team as well as other teams. It only can happen by cultivate a culture of appreciation, giving employees feedback and recognition. Don’t get me wrong, “People stay or leave

because of their Bosses, not their companies”.



Fun and collaboration at workplace:- it’s easy to leave a workplace where no one misses you; people stay at jobs because they can’t bear leaving their colleagues. Make a room for fun; celebrate successes,

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potluck lunches, birthday parties, employee picnics and creative contests will helps remind people why your company is great place to work.



Exit interviews; - Provide the best tools to get a realistic and unbiased

feedback. Ask him/her thorough and open-ended questions as to why he/she is leaving. Ask for suggestions for improving the workplace. Take it on priority and keep it confidential as far as possible. Remember- “Exit interview is a good way to get the real reasons for

leaving the company and you are the one who can control attrition”.

Again don’t get me wrong, “Poor management techniques result in attrition.” Managers and supervisors who rule with an iron fist and push employees too hard can prompt employees to leave for greener pastures. A drop in employee performance serves as a major sign of overenthusiastic managers and supervisors. When management comes down excessively hard on employees, those employees often lack the motivation to perform at a high level and they exhibit fear of taking risks and accomplishing their goals because of the punishment they could face from failing. Meet with managers and supervisors to explain the effects of overly strict management styles. Coach them to adjust their management styles to become more personable and friendlier.

“WELL, I THINK WE NEED TO HAVE ATTRITION BY ENFORCEMENT. WE NEED TO SECURE OUR BORDERS. WE NEED TO ENFORCE OUR LAWS”.- Allen West

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Hope this has been provide you enough knowledge to enhance your skills. Thank You Sincerely Jagabandhu Jena

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