PROFESSIONAL DEVELOPMENT CENTER a n n ua l rep ort 2012-2013
d e a r c o l l e ag u e s : Thank you for the opportunity to highlight some of the projects and programs that were launched within the Professional Development Center (PDC) throughout this past year. This year’s goals were focused on collaboration through leadership programs, such as Managing Excellence and the Manager Acclimation Program (MAP); cultural competency coaching; the creation of a student CORE program with Campus Life; increasing knowledge and effectiveness through performance management education; and organizational development. As a dual report to Human Resources and the Office of the Provost, the PDC often has the opportunity to engage in work outside of its traditional area of focus. Its newest opportunity came through the merging of the PDC staff with the Human Resources recruitment staff. Both teams have joined to create the Recruitment and Organizational Development team. This welcomed change offers a broader, more comprehensive Talent Management focus. The Recruitment and Organizational Development team now has an emphasis on faculty and staff throughout the entire life-cycle of their employment at the University. The ongoing HR goal of recruiting and retaining talented faculty and staff blends well with the PDC’s mission of developing faculty and staff to bring the best of who they are to every situation. This coming year, the Recruitment and Organizational Development team will focus on how, together, they can realize this goal and mission by incorporating more opportunities for proactive recruitment, career development, succession planning, and organizational development and design. Thank you for your continued support of the Professional Development Center. Without the partnerships across campus, the PDC would be simply ordinary. With the expertise, commitment, and enthusiasm for learning that our campus partners bring, the PDC becomes one of the extraordinary aspects of Wake Forest University.
Sincerely, Andrea C. Ellis Director, Recruitment and Organizational Development Human Resources and Office of the Provost
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THE STAFF
Andrea C. Ellis
Melissa Clodfelter
John Champlin
Director, Recruitment and Organizational Development
Associate Director
Manager
Tomma Guastaferro Coordinator
Loretta Meyer Administrative Coordinator
ABOUT THE PDC The PDC is a collective resource between the Office of the Provost and the Human Resources Department. To support its wide-ranging University constituencies, a committee consisting of faculty, staff, and administrators has formed to centralize, identify, and support diverse professional development needs.
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mission:
A comprehensive and collaborative resource focused on developing faculty and staff who desire to bring the best of who they are to every situation.
vision:
As innovative leaders in the Professional and Organizational Development field, we strive to enhance the overall educational mission of the institution through an evolving learning community that supports faculty and staff.
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ADVISORY COMMITTEE The Professional Development Center has logged another impressive year in teaching, learning, and development, and the Advisory Board is thrilled to have had a small part in this success. With each convening of the group, creative new ideas and feedback have been shared. Positive feedback has been given on the new series of Performance Management classes, as well as the hugely successful Well-being initiative. The addition of several new members to the Advisory Board, including the new Coordinator of Group Fitness and Wellness, has been especially exciting. Behind the scenes, the Advisory Board has become interested in, and has investigated the possible creation of a central repository for all learning opportunities and instructional materials, as well as the automatic tracking of individual attendance. In addition, the Advisory Board continues to strive to bring more faculty, staff, and students into our classes. In an effort to do so, the PDC and other subgroups have begun using social media as a venue for advertising classes. In the coming year, the Advisory Board hopes to continue to attract learners and instructors through a series of exciting events. We look forward to another exciting year of learning! - Sarah Wojick-Gross
p d c adv i sory boa r d MEMBER
D E PA R T M E N T
A F F I L I AT I O N
Sarah Wojick-Gross, Professional Development Center Chair
Information Systems
Staff Member
Scott Claybrook, Technology Chair
Department of English
Staff Member
Pat Boone
Alumni Activities
Staff Member
John Champlin
Professional Development Center
Staff Member
Shayla Herndon-Edmunds
Office of Diversity and Inclusion
Staff Member
Steve Hirst
Campus Life
Staff Member
Angela Jones
Advancement/Staff Advisory Council Representative
Staff Member
Dee Oseroff-Varnell
Department of Communication
Faculty Member
Jennifer Price
Facilities & Campus Services: Administration
Staff Member
Jennifer Rogers
Financial & Accounting Services
Staff Member
Rebekah Sarbone
Campus Recreation
Staff Member
Rebecca Thomas
Dean’s Office
Faculty Member
Kristi Verbeke
Teaching & Learning Center
Staff Member
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“It was a tremendous experience to discuss the different facets of leadership and to bounce ideas off of some very thoughtful and supportive colleagues here at Wake Forest. I have already put into action many of the take-aways from the ALP Program, and I have several friendships that stemmed from the warm and positive interactions with other ALP colleagues.” - Dr. Kenneth C. Herbst, Associate Professor in the School of Business
ASPIRING LEADERS PROGRAM The ALP is geared towards tenured faculty members and staff with a minimum of five to seven years of experience with curriculum created to meet the unique needs of its participants.
participants included: Rebecca Alexander Bethany Fay Matt Imboden Ryan Scholl
Nathan Anderson Adam Friedman Scott Klein Ryan Shirey
Robert Atchison Kenny Herbst Alta Mauro Michael Shuman
Justin Catanoso Stephen Hirst Kelly Meachum Kimberly Wieters
The eight-month program, included six sessions that focused on leadership styles, communicating leadership, leading with diversity in mind, trust, understanding your strengths, and building winning teams. The unique aspect of the ALP is that the entire program is built off of the internal talent, including faculty and staff members who are willing to share their time and expertise.
“I have really benefited from enhanced relationships with colleagues across campus. Making connections with various academic departments has been invaluable, and strengthening relationships with other administrators has helped to advance several important projects. I feel better connected as a result of the networking opportunities presented through ALP. And of course, I think of my own professional development in a more direct and focused way.” - Alta Mauro, Director of the Office of Multicultural Affairs “Each session was invaluable for learning and developing leadership skills. From learning about the individual journeys of current leaders to learning to foster a collegial and collaborative work environment, each session included dynamic speakers and was very well planned out. I will absolutely use the skills that I learned in this program moving forward.” - Dr. Adam Friedman, Associate Professor in the Department of Education
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“I am a stronger leader and better employee at Wake Forest because of my experience in the Aspiring Leaders Program. The knowledge I gained in the program has been invaluable and the relationships formed with my fellow classmates have deepened my understanding of the University and made me a greater campus partner. I recently worked with several of the presenters to use content they provided in our sessions to form my own presentations as a member of the faculty at the CASE Summer Institute for Alumni Relations. I would not have had the skills or the confidence to be a conference leader without my participation in the Aspiring Leaders Program. I am incredibly grateful for the opportunity to participate in the 2012-2013 program.” - Kelly McConnico, Executive Director, Alumni Services
In addition to the sessions, several new elements were added to increase the value of the program. • Cabinet members led the first portion of each of the six sessions. • Monthly lunch discussions were offered to promote networking and relationship building. • Individual, one-on-one coaching sessions were offered by PDC staff member, Melissa Clodfelter, to deepen the value and impact of the program.
We would like to thank the following campus members for their collaboration and contribution to making the ALP successful this year. Dr. Nathan Hatch, President Dr. Rogan Kersh, Provost Dr. Jacque Fetrow, Dean of Wake Forest College Ms. Mary Pugel, Chief of Staff Mr. Mark Peterson, Vice President for University Advancement Mr. Ken Zick, Vice President for Student Life Dr. Holly Brower, Associate Professor, School of Business Dr. Amy Wallis, Professor of Practice in Organizational Behavior, School of Business Dr. Dee Oseroff-Varnell, Adjunct Assistant Professor Department of Communication Ms. Carmen Canales, Chief Human Resources Officer Dr. Charles Lankau, Professor, School of Business Ms. Evelyn Williams, Professor of Practice, School of Business and Associate Vice President, Leadership Development for the Office of Personal and Career Development (OPCD) Dr. Bill Davis, Professor, School of Business Dr. Melenie Lankau, Senior Associate Dean and Professor, Schoolof Business Dr. Sherry Moss, Professor, School of Business
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ORGANIZATIONAL DEVELOPMENT The Organizational Development (OD) facet of the PDC exists to improve organizational and team dynamics. This is accomplished by listening to team leaders and members to assess both the strengths and challenges of the team’s environment and process. The OD team then provides a proposal containing potential options that are offered by our internal OD team or through external partners.
accomplishments During the 2012-2013 year, the OD team provided support to 16 different groups, in 13 departments/ schools: seven administrative, three academic and three community. This support included organizational design, retreats focused on strategic planning, or simply sitting with leaders to talk through departmental goals and how to see them to fruition.
The PDC led team development with over twenty academic and administrative departments across campus. Sessions included multi-hour topical meetings (i.e. emotional intelligence, conflict management styles, and appreciative inquiry) to multi-day retreats focused on strategic planning, creating mission statements, and organizational design.
goals 2013-2014 • With the connection of Recruitment and OD, we will explore options that meet teams in various places on the development spectrum. • Through the Manager Acclimation Program and the Managing Excellence Series, we will connect with managers across campus to help identify and meet needs.
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COACHING One-on-One coaching is an ongoing, confidential partnership between a faculty or staff member and certified coach that allows for a thought-provoking and creative process, inspiring fulfillment of their personal and professional potential. Professional coaching brings many wonderful benefits: fresh perspectives on personal challenges, enhanced decisionmaking skills, greater interpersonal effectiveness, and increased confidence. And, the list does not end there. Those who undertake coaching also can expect appreciable improvement in productivity, satisfaction with life and work, and the attainment of relevant goals. (Taken from the International Coach Federation Inc. website 2013)
accomplishments Great opportunities for developing the coaching practice have come our way this year. During the 20122013 year, 56 individuals (20 faculty and 36 staff) from 20 departments/schools participated in coaching. There were also 4 coaching groups of 6 individuals during the TLC’s Faculty Renewal Retreat. A coaching component was added to the Aspiring Leader’s Program (ALP) and all 19 participants were offered 3 coaching session over the course of the program. The PDC also branded a Manager’s Acclimation Program (MAP); this effort was made easy as the relationship between the PDC and the Recruitment function of HR became one team. Both of these programs combine classroom learning and coaching sessions in order to deepen personal growth and professional development. While coaching
can happen in a group and team format, these sessions are generally one-on-one, 60-minute sessions designed to deepen reflection and create next steps coupled with accountability. Alongside the ALP and MAP coaching, grows a new component of coaching called Cultural Competency Coaching. This is happening through a collaborative effort of the PDC and Office of Diversity and Inclusion (ODI). A group of 10 clients agreed to participate in a coaching pilot to build cultural competency in staff and faculty. Lessons learned along with process development will be shared with HR professionals throughout the country at CUPA-HR in October, 2013. Another result of this collaboration which extended into the Office of Personal and Career Development was the Minority and International Forum: Mentoring and Coaching for Success in the Academic Environment.
goals 2013-2014 We continue to look for ways to integrate coaching into the ongoing work of the PDC and life of Wake Forest. • Offering opportunities for faculty and staff to develop coaching skills that can be useful in supervision and mentoring. • Providing group coaching opportunities in collaboration with other departments.
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CORE Personal and professional development for faculty and staff are fostered by the classroom learning opportunities offered through the CORE (Cultivating our Organization to Realize Excellence) program. Since its launch in September of 2011, CORE has provided the campus community with a competency-based program attuned to skills, behaviors, and aptitudes critical to success at Wake Forest University. • 106 CORE classes were offered • 17 classes were taught internally by the PDC • 83 classes were taught by campus partners • 6 classes were taught by off campus partners
accomplishments In year two, class topics were broadened to fit the expanding desires and interests of the campus community. Thirty seven different topics were offered including repeated favorites such as “SMART GoalSetting” and “Safe Zone” and new subjects such as “Building Good Habits” and “GateKeepers Encore.” Additionally, after receiving suggestions and feedback from class attendees, the “Supervising Student Workers” class was redesigned to better fit the needs of the audience. The new class received rave reviews and was an excellent collaboration between Residence Life, HR, and FAS. In total, the number of class topics increased by 23% over last year. In the previous year, CORE classes have had an attendance of over 1,050 faculty and staff members. Attendees have been particularly attracted to the Career Planning Series that offers guidance for current Wake Forest employees seeking internal promotion and growth within the University. The current series, facilitated by Recruiters from Human Resources, includes classes on Resumes, Cover Letters, and Interview Skills. Several staff members are on track to complete their CORE certification during the 2013-2014 academic year. They have progressed diligently through required and elective classes, learning from facilitators and
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peers, and becoming individuals who will have strong positive impacts within their departments and for the University as the whole. 2012-2013 saw the launch of the “Managing Excellence” series. This series was created to appeal to and attract new and established campus leaders and people managers into the classroom to share their experiences. To date the series includes: • Diversity and Inclusion • Flexing Your Leadership Style • Giving Effective and Continual Feedback • Rewards and Recognition • Using a Coaching Style in Leadership
goals 2013-2014 • Celebrate and recognize the first class of individuals completing their CORE Certification • Involve more campus leaders (previous ALP and LDP graduates) in classes and events, including book and article reviews • Incorporate additional types of media into CORE development opportunities (books, articles, TedTalks, documentaries)
performance management As part of the new Performance Management process that was rolled out in 2012, members of the Professional Development Center worked to support the campus in various ways. To help inform the campus about the changes, presentations were made at staff and department meetings. These presentations reinforced the importance of having regular performance discussions and introduced the new form.
Classes around SMART Goal-Setting complimented the new “goal-oriented” process and encouraged staff members to create challenging but attainable goals for their performance appraisals. Additionally, the Performance Management Committee hosted GoalSetting “Labs” where staff members could meet oneon-one with a committee member to brainstorm performance goals for the upcoming year. Outreach will continue as the updated Performance Management process is adopted by departments around campus.
campus life partnership - carpe deacon The PDC partners with Campus Life to create a CORE model for students. In the Spring of 2013, the Office of Campus Life & Leadership launched “Carpe Deacon.” Carpe Deacon is a leadership certificate program that serves sophomore and junior students. Some of the original framework for Carpe Deacon came from the CORE program launched by the PDC in the Fall of 2011.
Both Carpe Deacon and CORE share competencies that underpin the success for all people (Faculty, Staff, and Students) at Wake Forest University. The two programs collaborate to share facilitators and interesting articles and readings. Both CORE and Carpe Deacon will provide excellent development opportunities for this campus.
T O PICS BY COM P E TE NC Y
AT T ENDA NCE
Communication
6
Community
10
Leadership
5
Organizational Acumen
6
Personal Progression
Summer 2012
365
Fall 2012
344
Spring 2013
380
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“Wake! Wake! Don’t Tell Me!” “Great fun for a summer course and I like how our team had someone who has worked here only 7 days and someone who has worked here for 9 years. Great way to meet other colleagues across campus.” - Kelly Larrimore
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PDC CAMPUS RESOURCE FOR CONFERENCES, SPECIAL EVENTS, AND WORKSHOPS The PDC software continues to support departments and offices across campus, which consists of assistance with conferences and special events on campus, off campus, and out of state. The ease of using credit cards to register for conferences and events benefit both the participants and organizers, while supporting sustainability by eliminating paper invoicing, providing immediate and automatic confirmations emails and follow up event reminders.
accomplishments Over 50 offices and departments across campus ran 1189 events through the online registration system during the 2012-2013 year. The Newsletter listserv grew to over 8500 enrollees increasing marketing, visibility, and strategy for matching events with participants. The PDC’s social media added, leadership video clips, books, quotes, and class/workshop resources.
The software underwent a year of improvements and updates. A new user friendly coupon code feature that allows conference and workshop organizers to assign discounts codes to conference speakers, partners, and hosts. The additional functionally gives organizers more control over their events without relying on the PDC staff for support. Registration confirmations are now personalized with customized event information. Several programming additions over the past year trimmed the custom conference registration turnaround time by 50%.
HIGHLIGHTS OF EVENTS RUNNING THROUGH THE PDC
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After the Genome: A Conference on the Language of our Biotechnological Future
Minority and International Forum: Mentoring and Coaching for Success in the Academic Environment
HerStories: Breast Cancer Narratives and CounterNarratives. An Interdisciplinary Symposium
Poca Favilla, Gran Fiamma Seconda: A Commemoration of the Life and Work of Allen Mandelbaum
AP Summer Institute
Self-Regulation Preconference for SPSP
Board of Trustees
The Conference for Entrepreneurial Librarians
Diversity and Inclusion Symposium
WISE: Workshop on Intercultural Skill Enhancement
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“We used the PDC for our WISE Conference held in January 2013 and found them very helpful and easy to work with. Using the PDC made getting the word out about the conference very seamless and looked professional. It also made my life much easier for handling registrations and receiving payments.” - Nancy Metcalf, Center for International Studies
goals 2013-2014 • Assess and design the website to become a campus resource for leadership development, through multiple avenues, including video clips, recommended books, assessments, blogs and articles. • Provide a hub through the PDC for campus-wide holistic well-being programs and offerings to build campus awareness.
HIGHLIGHTS / ACCOMPLISHMENTS / CONFERENCE PRESENTATIONS cupa-hr In September, Andrea Ellis and John Champlin traveled with other members of the Wake Forest University Human Resources to Boston, Massachusetts for the 2012 College and University Professional Association for Human Resources (CUPA-HR) National Conference. The theme for the event, “Revolutionary Action,” encouraged attendees to think differently and be innovative. Andrea and John presented on the CORE program during a concurrent session entitled “Cultivating Your Organization to Realize Excellence.” Conference attendees flocked to their presentation, filling all of the available seats and leaving only standing-room
available. Eager, excited participants peppered the presenters with questions regarding the logistics of how to build a competency-based program and broader concerns regarding incorporating the University mission. Attendees rated the session highly, with one person stating that it was “the best session of the conference.” As a result, Professional and Organizational Development Conference attendees increased and the network of professionals in Organizational Development grew. Melissa Clodfelter and Shayla Herndon-Edmonds will be presenting at the 2013 CUPA-HR National Conference in Las Vegas, Nevada.
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the third annual professional and organizational development conference On February 10-12, Professional and Organizational Development colleagues from higher education gathered for the Third Annual Professional and Organizational Development Conference at Wake Forest University. The event offered an informal opportunity to bring together professionals in this field to share best practices and to gain insight from each other.
in a roundtable format as attendees discussed how they were incorporating health and wellness into their developmental offerings.
Sunday night’s kick-off featured a welcome reception and dinner in the Autumn Room followed by a presentation by the Professional Development Center Staff. Andrea Ellis, Melissa Clodfelter, Tomma Guastaferro, and John Champlin presented “The PDC Story” which outlined the formation and growth of the Professional Development Center at Wake Forest. Lessons learned and growth strategies were shared before the conclusion of the evening.
• Texas A&M University’s Anne Mayer presented about the Leadership Institute at Texas A&M.
Monday morning, participants were welcomed by Wake Forest’s University Provost Rogan Kersh and Chief Human Resources Officer Carmen Canales. Both individuals shared their thanks for those in attendance and their appreciation of the efforts given to develop faculty and staff. Provost Kersh introduced the topic of Health and Well-Being. Conversation continued
• Shirley Mosely and Mitzi Vazquez-Long of Case Western Reserve University led the second session of the day by outlining their coaching philosophy.
• Mike Comer, a Consultant at The Hayes Group International, led attendees in developing strategies for strategic planning, building mission statements, and leading brain storming sessions. • Linda Smith, a PDC partner offered her insights into developing meaningful metrics for professional development. Several other topics were discussed by the group including performance management, assessments, and governance groups.
INSTITUTIONS IN ATTENDANCE
Case Western Reserve University
University of Massachusetts – Lowell
Colorado College
University of North Carolina – Chapel Hill
North Carolina Central University
University of Richmond
North Carolina State University
University of South Carolina
South Piedmont Community College
Virginia State University
Texas A&M University
Washington & Lee University
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“I wanted a booster shot of energy from attending this conference and, I’m glad to report, I got that plus a whole lot more! Thanks, all, for your generous sharing of ideas. A special thanks to the Wake Forest team for being such gracious hosts.” - Anne Mayer, Texas A&M University
“…My head is still spinning with all the new ideas, different concepts and ways to take programs to the next level that were discussed during our time together. It was so great to meet everyone and hear about the things you’re all doing. Thanks also to our Wake Forest hosts…it was a fabulous event, and much appreciated.” - Kathy Bryant, University of North Carolina – Chapel Hill
“I gained so much from interacting with all of you that my supervisor this morning told me that I couldn’t seem to stop talking (in a good way) about my experience at the conference. My thanks to each of you for bringing such value to each of the sessions and to the discussion overall.” - Valerie Wallen, University of Richmond
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SUMMER SERIES The Summer Series, a set of classes offered only during the summer months and developed around a theme, was in response to high gas prices, high unemployment, and a slowing down of the local economy this year. Investing in our state, local communities, and buying local was emphasized for having fun within a budget while promoting a prosperous and sustainable economy. Whether you are planning a vacation, stay-cation, or simply looking for ways to make the most of your time away from work, this PDC series will provide fresh ideas for summer fun... and save you some money.
series components • Smart-cations, by Kay Calzolari of Visit Winston-Salem and Mark Holmes of AAA of the Carolinas offered suggestions and ideas for some unfamiliar and less common local fun stay-cations and how to save money all over the Carolinas and beyond. • Summer Couponing, by Jessie Alonzo a strategic couponist and weekly columnist, The Coupon Corner, for the Winston-Salem Journal – lead an interactive discussion on how strategic couponing saves up to 80% off or more on your summer items! • Great Vacations and Stay-cations, by John Champlin of the PDC educated participants on how to save vacation time and money by using the power of technology.
RUN, FOREST, RUN AND WALK FOREST In Fall 2012 the Professional Development Center organized a faculty and staff weekly run/ walk. Dedicated participants were rewarded at the end of the semester with prizes. The run/ walk was brought back spring semester due to the growing numbers of participants.
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CAMPUS CONTRIBUTORS & CONNECTIONS The PDC would like to thank our campus experts for their contribution by teaching and facilitating classes. Jennifer Abbinett Tim Auman Tara Brown Carmen Canales Angela Culler. Gretchen Edwards Beth Fay Lesia Finney Shayla Herndon-Edmonds Dr. Sam Gladding Ashley Jones Melanie LeMay Christy Lennon Barbara Macri Dr. Angela Mazaris Lisa Myers Dr. Allison McWilliams Dr. Dee Oseroff-Varnell Dr. James Raper Jennifer Richwine Nicole Rodriguez-Pastor Dr. Mark Welker Amy Willard Gary Willis
Human Resources Chaplain’s Office School of Business Human Resources Human Resources University Advancement Human Resources University Police Human Resources and Office of Diversity & Inclusion Counseling Center Residence Life & Housing LGBTQ Center Human Resources Human Resources LGBTQ Center Financial Aid Office of Personal and Career Development Department of Communications Counseling Center University Advancement Residence Life & Housing Department of Chemistry Office of Personal and Career Development Human Resources
COMMUNITY PARTNERS The PDC would like to recognize our community experts for their contribution by teaching and facilitating classes. Jessie L. Alonzo Jason Anderson Bill Blackburn Kay Calzolari Michael D. Comer, D.M. Chris Gambill, Ph.D. Bryan Hatcher Mark Holmes Monica Rivers , Ph.D. Mark Rodgman Linda S. Smith, SPHR Margaret M. Wilson
The Coupon Corner, for Winston-Salem Journal Wells Fargo Spirited Development Inc. Visit Winston-Salem The Hayes Group International Congregational Health Services, WF Baptist Medical Center CareNet AAA of the Carolinas Professional Coaching & Leadership Development Mark Rodgman and Associates Splash Performance Wells Fargo at Work
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STATISTICS & DATA Since its inception, the PDC has filled 53,077 seats with faculty, staff, students, and community members; held 5,497 classes and events; and marketed 152 conferences.
seats filled 14,000 12,000 10,000
11,805
11,591
11,341
FY ‘10
FY ‘11
FY ‘12
12,418
8,000 6,000 5,561
4,000 2,000
361
0 FY ‘08
FY ‘09
FY ‘13
TOTAL: 53,077
classes offered TYPES OF EVENTS OFFERED
2008
2009
2010
2011
2012
2013
T OTAL
Academic
3
157
292
530
371
364
1,717
Conferences/Workshops
0
6
24
35
60
27
152
Diversity
0
1
9
39
45
42
136
Finance/Legal
4
109
84
98
109
91
495
Health/Wellness
15
85
95
60
62
116
433
Leadership/Management*
6
13
51
28
47
12
157
Personal
10
25
21
25
46
48
175
Professional
5
86
271
117
151
168
798
Special Interest
3
19
32
50
89
67
260
Team Building
0
0
42
2
42
2
88
Technical
29
173
190
227
215
252
1,086
total
75
674
1,111
1,211
1,237
1,189
5,497
* Numbers increased due to counting all classes/events running through the PDC that were not previously counted such as Ernst & Young student Academic, Board of Trustees events.
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2013-2014: GOALS AND VISION Our goals for the next fiscal year is a mix of innovative and perfecting what we already have in place. IM PL EM E N TAT I O N
• Wellbeing Initiative: Wellbeing will become a signature area of focus for the University. The PDC will focus on creating a strong partnership with the director to help market these new opportunities. A new wellbeing heading of the “Services Offered” section of the PDC website will be created, as will a wealth of classes on the physical, emotional, spiritual, financial and occupational facets of wellbeing. R A IN M A KI N G AN D C O L L AB O R AT I O N
• More collaboration between Recruitment and Organizational Development team members • Create a better awareness of services CORE – focus on attracting managers into general CORE classes Build reputation and reach as it relates to faculty Faculty Recruitment – establish partnership with Office of the Provost and Dean of the College • Diversity Recruitment Diversity Recruitment – increase awareness and have a D&I focus through education and partnership with diversity professionals across campus • Campus Life and OPCD Pursue partnership with Penny Rue and her team to ensure greater collaboration with students and the department of Campus Life. Focus on better support and collaboration with one another and avoid the duplicative programming. n
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n
n
n
R E S EA R CH
• Online Learning • Job Training Program that may feed into WakeTemps • Applicant tracking and onboarding software IM PR O V E M E NT
• Performance Management • Social Media • Revamp websites Recruitment PDC n n
PROFESSIONAL DEVELOPMENT CENTER annual rep ort 2012-2013 311 Reynolda Hall P.O. Box 7150 Wake Forest University Winston-Salem NC, 27106 pdc.wfu.edu