Ocala Magazine

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Food Network: an insider’s story

taste of Ocala March 2011 $4.95 U.S.

48hrs. *

in the life of a symphony

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eat! our new restaurant guide Covers_0311-0411.indd 29

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We know Ocala by Our Ocala-based practice offers a warm and inviting environment with beautiful, unique dĂŠcor and a courteous staff to make your visit an enjoyable experience.

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1800 SE 17th St, #700, Ocala 352.789.6008

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Dr. Paul Urban_0311.indd 3

Paul Urban, MD, FACC, FAHA, FSCAI More than 25 years experience

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5 Things That Make Me Smile

1. Our family vacations. 2. Watching my beautiful daughter Rayna dance. 3. Traveling the world! 4. Shopping! 5. Creating Beautiful Smiles in Ocala! — Dr. Tina Chandra Chandra Smile Designs

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Dr. Tina Chandra,

Cosmetic and General Dentist

Photo by Tammy Griffin Photography Ceramic Veneers by Aurum Lab

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a beautiful smile begins here featuring cosmetic restorative zoom! whitening crowns & bridges dentures sedation dentistry

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AZINECONTEN AAZI AZINE ZINNEECO ZIN CONNT NTEN TEN March 2011

features

departments

010 I AGENDA

024 I

010 I editor’s note 012 I calendar 014 I what’s news 020 I q+a with Jaye 022 I trends STORY: ROB FEEMAN

083 I MEDICAL JOURNAL

084 I Orthopedics

034 I

STORY: ROBIN FANNON

046 I SNAPSHOTS 088 I VOX ON THE COVER: PHOTOGRAPHER: FRED LOPEZ MODEL: AUTUMN SISK

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Fact: More than 90 percent of the books in the United States are self-published. Authors such as Mark Twain (Huckleberry Finn), John Grisham (A Time to Kill), Beatrix Potter (Peter Rabbit) and Edgar Allen Poe (The Raven) all were self-published.

Your story deserves to be told. Our award-winning staff of editors and designers will provide you with everything you need to get your words in print, on bookshelves and in readers’ hands.

What to expect: The process is simple: You write. We provide you with editing, design, distribution and marketing options that fit into your budget. Contact: Gene McConnell at 352.622.2995 ext.317 or email gene@ocalamagazine.com Special Publications 743 S.E. Fort King Street Ocala, Florida 34471

SPECIAL PUBLICATIONS

Guiding Authors on the Self-Publishing Journey Since 1984 Quotes are free.

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editor’snote Behind the Scenes There’s a scene from the Academy Award-winning movie Amadeus that kept running through my mind as we were putting together this issue of Ocala Magazine. It’s the moment when Mozart meets with Emperor Joseph II, who had commissioned a work by the composer. Mozart was anxious to hear the Emperor’s response to his work. “A good effort,” the Emperor replies magnanimously. “It’s quality work! Of course, now and then, just now and then . . . . ” It takes the Emperor a few moments to put his finger on the problem, but with the help of one of his courtiers, he identifies his concern. “There are simply too many notes,” he tells Mozart.“That’s all. Just cut a few, and it will be perfect!” Mozart, in response, tells the Emperor,“There are just as many notes as I required, neither more nor less.” To Mozart’s dismay, the Emperor graciously disagrees. The issue of too many notes—musical ones—came up repeatedly during rehearsals for the Ocala Symphony Orchestra’s performance in mid-February, which we spotlight in this issue. In the opinion of Maestro Matthew Wardell, the OSO’s conductor and musical director, this was one of the more difficult programs attempted by the orchestra in recent years. And yes, there were a lot of notes going on. Few realize the amount of effort and intensity that goes into preparing for one of these performances, but thanks to the generosity of Wardell, general manager Mary Wickham and the nearly 50 musicians who make up the orchestra, we were given complete access to the rehearsal process for our revealing“behind the scenes”look at the OSO. We here in Ocala and Marion County are extremely fortunate to have such a group in our community, and the level of their professionalism and musicianship is impeccable. Unlike orchestras in larger cities, the musicians of the OSO get together to rehearse only two days before a performance, and over a period of 48 hours play together five times. It’s an intense yet rewarding process, and the end result would surely please even Joseph II himself. Perhaps, in this particular case, he would agree that there were just as many notes as required, neither more nor less. While Wardell and his musicians were on stage rehearsing, our photographer, Fred Lopez, was busy snapping photos of the orchestra and the rehearsal process. During one rehearsal alone, Fred took more than 500 photos, some of which you can view on the pages that follow. Fred joined the magazine’s staff late last year, and has been busy ever since shooting stunning images for the magazine, including this month’s cover shot. He’s one of the many behind-the-scenes people who help get the magazine out every month, and who help keep it looking so good.

Linda Marks publisher linda@ocalamagazine.com Gene McConnell vice president gene@ocalamagazine.com

OCALAMAGAZINE Volume 31, Issue 07

EDITORIAL/ DESIGN Rob Feeman editor

rob@ocalamagazine.com Kip Williams creative director kip@ocalamagazine.com Jim Canada senior designer james@ocalamagazine.com Fred Lopez photo editor/photographer fred@ocalamagazine.com -------------------------

SALES & MARKETING Ron Kolb director of sales & marketing ron@ocalamagazine.com

Alex Martinez business analyst alex@ocalamagazine.com Ken Keeton business analyst ken@ocalamagazine.com Barbara Lightbody business analyst blightbody@ocalamagazine.com -------------------------

OPERATIONS Norm Herbert distribution

Barbara Stanton accountant + collections barbara@ocalamagazine.com -------------------------

CONTRIBUTORS John Sotomayor writer

Robert Sanes editorial intern -------------------------

EDITORIAL OR ADVERTISING INQUIRIES phone 352.622.2995 fax 352.622.9200 www.ocalamagazine.com

OFFICES 743 S.E. Fort King St. Ocala, FL 34471 MAILING ADDRESS P.O. Box 4649, Ocala, FL 34478 PHONE 352.622.2995 FAX 352.622.9200 LETTERS TO THE EDITOR by mail or email: letters@ocalamagazine.com SUBSCRIPTION $30-one year, $50-two years, $4.95-single issue. COPYRIGHT All contents copyrighted 2010 by Special Publications, Inc. All rights reserved. Reproduction or use of editorial or advertising content in any manner without written permission is strictly prohibited.

Rob Feeman I Editor rob@ocalamagazine.com

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TOYOTA MAKES THE CAR… DeLUCA MAKES THE DIFFERENCE! 1719 SW COLLEGE ROAD IN OCALA (352) 732-0770 or (800) 342-2550

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PRESENTING... THE ALL NEW 2011 YARIS

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calendarmarch

Your guide to what’s happening in Ocala this month

March 5 Family Fun Day at Paddock Mall will include clowns, face painting, classic car displays, train rides and six drawings for Disney tickets. 12:00 p.m. to 3 p.m. 3100 S.W. College Road, 352.237.1223 March 5 1st Annual Army of Hope Picnic and Family Fun Day, sponsored by Ocala Elks Lodge #236, at the Elks Lodge on N.E. 25th Avenue. 12 p.m. to 5 p.m. 352.732.7091

March 6 Festivals of Speed, featuring a display of exotic automobiles; Mission Inn Resort & Club, Howey in the Hills. 352385-9450 March 7-13 The HarleyDavidson of Ocala Classic, part of the NGA Hooters Tour, at Golden Hills Golf and Turf Club, 4782 N.W. 80th Avenue. www. NGAHootersTour.com March 11 The Refuge Foundation will host a Hope and Healing Rally downtown on the Ocala Square from 12 to 4 p.m. The event will raise awareness for a number of local agencies and organizations, including the Marion County Children’s Alliance, The Centers and the Domestic Violence Shelter. 352-288-3333 or www.therefugeahealingplace.com. March 12 Health and Wellness Exposition, presented by Munroe Regional Medical Center; 10 a.m. to 5 p.m., Paddock Mall. 3100 S.W. College Road, 352.237.1223 March 12 The Charlie Daniels Band in concert at Silver Springs, Nature’s Theme Park, 5656 E. Silver Springs Blvd. www. silversprings.com

Clint Black

March 5 Clint Black in concert at Silver Springs, Nature’s Theme Park, 5656 E. Silver Springs Blvd. www.silversprings.com March 5 The Tales of the Arabian Nights, featuring Rosanna Bergholz (“The Queen of the East”) and 40 performers in a presentation of dance, storytelling and music; Silver Springs Shores Community Center, 590 Silver Rd. 352.687.4350

March 19 Tanya Tucker in concert at Silver Springs, Nature’s Theme Park, 5656 E. Silver Springs Blvd. www.silversprings. com March 19 St. Patrick’s Day 5K run/walk, hosted by the United Way of Marion County’s high school youth program; 4 p.m. at Ocala City Hall. www.uwmc.org March 19 The Brick City Blues Festival, featuring Willie “Real Deal” Green and “Beautiful” Bobby Blackmon, with Reverend Mark Falconberry and the Rondo and Mojo Downs Band, to benefit the American Cancer Society; Ocala Entertainment Complex, 1227 S.W. 17th Ave., 5 to 10 p.m., doors open at 4 p.m. Visit ticketmaster. com for tickets. March 24-27 United States Equestrian Federation National Championships for Horse Pairs and Ponies, Live Oak International,

1751 S.W. 110th Ave. www. liveoakinternational.com March 25 Red Hot Happening, Marion County Go Red for Women, 6:30 p.m. to 10 p.m., Hilton Ocala, 3600 S.W. 36th Ave. 800.257.6941, ext. 2195 or www.heart.org/mariongored March 25-26 18th Annual Southeastern “PRCA” Pro Rodeo, Southeastern Livestock Pavilion, CR 200A (N.W. 20th Street), 8 p.m. both days. www.ocalarodeo. com or 352.401.5900 March 26 Three Dog Night in concert at Silver Springs, Nature’s Theme Park, 5656 E. Silver Springs Blvd. www.silversprings.com March 26-27 Ocala Symphony Orchestra presents By Popular Demand, featuring winners of the 20th Annual Young Artist Competition; Ocala Breeders’ Sales Auditorium; Saturday 7:30 p.m., Sunday 3:00 p.m.

March 12-13 17th Annual Master Gardeners’ Spring Festival at the UF/IFAS Marion County Extension Service, next door to the Southeastern Livestock Pavilion, 2232 N.E. Jacksonville Road; Saturday 8 a.m. to 5 p.m., Sunday 9 a.m. to 4 p.m. www.marioncountyfl.org/ CountyExtension/Gardening_ SpringFest.aspx

18th Annual Southeastern “PRCA” Pro Rodeo

012 I OCALAMAGAZINE.COM I 2011 March RODEO PHOTO PROVIDED BY PRCA

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Y O U A R E C O R D I A L LY I N V I T E D T O T H E

Three Dog Night in concert at Silver Springs

March 26-27 First Annual Silver River Knap-In, featuring flint knappers, archaeologists, potters, hide tanners and other experts in prehistoric skills, at the Silver River State Park; 9 a.m. to 4 p.m. 352.236.5401 or www. silverrivermuseum.com March 30 Third Annual Electronics Recycling Charity Drive, benefitting the Early Learning Coalition; Concord Building parking lot in downtown Ocala; 7 a.m. to 6 p.m. www. sundigitalinc.com April 9 Destination 352 Expo, featuring an appearance and autographs from the cast of the hit TV show “Living the Dream,” plus live auditions by Ocala Talent, with the winner receiving a guest spot on a future show; inside the Paddock Mall, 12 to 5 p.m. 352.270.8924

March @ the Appleton Appletonmuseum.org March 3 After Hours performance featuring Latin jazz and salsa music from bass guitar virtuoso Eddie “Gua Gua” Rivera and The Opus Mundi Band; 5 to 8 p.m. March 5 Eco-Artist Family Day

BALL Friday, April 8th, 2011 • 7-11 Pm At Golden Ocala Golf & Country Club

Live Music • Grand Dance • Rock To The Oldies Black Tie • Live & Silent Auction $125 Per Person • $1,000 Per Sponsor Table Please R.S.V.P. by March 25th to: (352) 351-1606

SPONSORED BY THE OCALA SYMPHONY GUILD

March 6 SoundArt: Who’s Baroque? featuring classic Bach compositions; 3 p.m. International Film Series • “Everlasting Moments” Educational Art Films • March 13 - “Mary Cassatt” • March 20 - “Georgia O’Keeffe” • March 27 - “Frida Kahlo”

Have a calendar submission? Email editorial@ocalamagazine.com

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what’snews

Compiled by ROBERT SANES, ROB FEEMAN

The culinary stars of Ocala will unveil their latest and tastiest gourmet creations at the annual Taste of Ocala event, scheduled for Sunday, April 3rd. The 23rd annual College of Central Florida (CCF) Foundation scholar fundraiser will take place from noon to 4 p.m. at the Ocala Campus, 3001 S.W. College Road. Visitors to this year’s event can sample dishes from a number of new participants, including Cuvée Wine and Bistro, La Cuisine French Restaurant, Chef Daniel’s Filet and Fin, Mary’s Cuban Kitchen, Sweet Stop Bakery and The “3” Chicas, a Cuban catering company. In addition, guests can enjoy frappes and smoothies from McDonald’s. In all, about 25 restaurants will participant in the event, representing a great value for visitors, says Phyllis Marino, special events coordinator for the College of Central Florida Foundation. “When you think about it, we have 25 or more restaurants, and with a ticket price of $25 for adults, it costs $1 or less for each restaurant.” Attendees will have the chance to vote for their favorite restaurants in various categories. Members of the local Supervisor of Elections will oversee the voting process, which will take place on the same voting machines used for regular elections, to ensure the accuracy of the results. Winners will be announced in an awards ceremony at the conclusion of the event.

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Singer Alexandria Vadney, singer and guitarist Marc Smythe, and the Latin band Fusion will entertain attendees. Other activities will include clowns, a children’s tent and drawings for special prizes. Presenting sponsors for this year’s event are Signature Brands LLC and KWI/Party Plus. To date, the Taste of Ocala events have raised an estimated $406,000, which has helped about 780 students attend CF. So come on out to indulge in Ocala’s finest cuisine while having a great time supporting local students. Tickets are $25 for adults and $15 for children 5 to 12 years old; children under age 5 are admitted free. Paper tickets are available at the CF Foundation office in the Enterprise Center at the Ocala Campus, Macy’s in the Paddock Mall, Dillard’s Market Street at Heath Brook, Roger’s Frame and Gallery, and all 12 Marion County branches of Regions Bank. E-tickets are available for purchase at www.tasteofocala.org.

March

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jointheclub

Have you ever wondered what goes into the making of the dishes we serve at the Country Club of Ocala? The fabulous Rick Alabaugh — former executive chef of the Vail Cascade Resort & Spa (Vail’s only 5-star resort) and Central Florida’s most award-winning chef — is now at Country Club of Ocala. If you haven’t experienced Rick and his personality and cuisine, you are missing something extraordinary. Private dinners or an event in the banquet hall are not to be missed.

Chef Rick Alabaugh

CCO

C

ad l a S r aesa gs

in 4 Serv

se ssing s Mayonnai e r D il r Caesa nts: 3 cup irgin Olive O te e s i V 1 cup Anchovy Pa te Ingred arts e H p s e s b n o tas ai art 2 t pper t no e y Rom omaine He b P a k B ds Blac ggia ed R 2 Hea up Re heese aby R rate c B 2 s 1/ d 1san C ire 2 Hea nd Refrige Parme rcestersh a h s a W Wo sp 4 tbsp e an Cri giano s e m r Sauc mon s Reg no Pa m 1 le ments o Reggia nts: 4 cup an Cheese d r f e eg ie n s Juic ange s r Parme n Cheese a lined Ingred O d e Bloo esa aper ic glaz xer. Blend e Parm rchment p golden m t a a s r l g a i B o a m live oil Finely o a pa 350° until ool 1 t t n i n o e s e l t add o est of onnai sprink ray. Bake a utes. Let c rips e may d. Slowly r c a t t n i l s g P m n e 10 en add nutes. pe nch i h baki s t T u n 2 w e . o d o b h i o W , a int on l blende nd for 2 m l l brown Then cut ach other. h e w e e e. ac d bl until minut arate from dle, wrap e to nts an 2 hours. e i d e r g p n n i or in and se ough to ha a rolling p ly rate f e ssing g i r f n e Re ar Dre late. und lete s o p e r m a a cool o C p of stri ite p hen c unces a large wh inder on o 2-inch cylinder. W lling pin. 3 e f yl a Plac nter o armesan C he Rooff ro e form e c d i e l d, s in th the P and t coole place ressing. St inside the n e h T D p aesar ight u the C earts stra th Blood i H glaze. maine . Garnish w Balsamic nd er cylind segments a e Orang

Looking for the country club with an atmosphere of elegance that is not only luxurious but family-friendly? Well you’re almost there! Just call to discuss the many benefits Country Club of Ocala offers. Whether it’s a relaxing dinner or an active day of fun, you will find the best facilities here.

Call today to learn more about the membership choices and benefits for your family, your company and you!

6823 SE 12th Circle, Ocala, Florida • 352.237.6644 • www.thecountryclubofocala.com • banquets@thecountryclubofocala.com Various levels of memberships available. Please contact us for more information.

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what’snews

continued from page 16

Professional and amateur golf events will be swinging through Marion County this spring, giving golf fans a chance to see some top regional and national players right in our own backyard. It all kicks off March 7, when the professional NGA Hooters Tour returns to Golden Hills Golf and Turf Club for the HarleyDavidson of Ocala Classic. A full week of activities will include a 72-hole, four-day tournament, practice rounds, a Pro-Am, free junior clinic and scramble. Best of all, there’s no cost to become part of the gallery following golfers around for four days of tournament play. “The level of play is just a slight notch down from PGA Tour level,” says pro golfer and Ocala resident Grant Waite, who played on the PGA Tour in the 1990s and early 2000s, and finished second at the Bell Canadian Open in 2000, right behind Tiger Woods. “You’ll see some fantastic golf.” For more information, visit www.NGAHootersTour.com. To play in the Pro-Am, contact Daren Robinson at 352-629-7980. The Senior Amateur Golf Tour is kicking off its first season in North Central Florida with a lineup of 16

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tournaments throughout the region, including stops at Golden Hills on April 4 and the Country Club of Ocala on May 4. The Tour, which is open to players of all skill levels who are 50 years or older, will also make stops at Southern Woods Golf Club and Sugarmill Woods Country Club, both in Homosassa, and at Gainesville Country Club. For more information, visit www. senioramateurgolftour.net or contact Jim Castello, 352-446-3446. Cruising the Greens in Style Dazzle your golf buddies or the folks on your block with the new Garia LSV street-legal golf cart. Built in a German factory alongside the Porsche Boxster and Cayman, the Garia features street-legal safety equipment, as well as hand-stitched seats and a built-in refrigerator. A 4-horsepower motor pushes the Garia LSV to a top speed of 25 mph. Pricing starts at $17,499. www.garia.com

March

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Enhancing Beauty & Wellness Through Medicine Botox® Party

March 24th 5:30 pm Free Refreshments 50% off all Spa Services for New Clients*

*Some Restrictions Apply

Directed by Svetlana Rogozina, MD 352.351.5150 • 352.671.6741

At last month’s Chamber of Commerce Annual Dinner and Meeting of the Corporation, the annual Stars Over Ocala Award winners were announced, recognizing individuals and businesses who have made outstanding contributions to the community. Congratulations to the 2010 award recipients!

7960 SW 60th Ave., Ocala, FL 34476 Open Monday-Friday 8 a.m. - 5 p.m. Saturdays by Appointment www.pmaocala.com

New Business of theYear Telecom Service Bureau, Inc. Minority Business of theYear Hotel Development and Management Group Non Profit Business of theYear Hospice of Marion County, Inc. Environmentalist of theYear Walt Driggers, Lockheed Martin Ocala Operations Business Advocate of theYear Jennifer Harmon, Hospice of Marion County, Inc. Journalist of theYear John Sotomayor, Sotomayor Media Creations Humanitarian of theYear Nancy Porter, Ocala’s Lady Jeweler Small Business Person of theYear Rolando Sosa, Architecture Studio, Inc. Business of theYear Home Instead Senior Care Nebula Award Ocala City Council Ocala Magazine’s Person of theYear Frank Hennessey, Hennessey Arabian, LLC

Unravel the Trauma Story... Understand the Addiction Story... Create the Recovery Story. The Refuge – a Healing Place Foundation, Inc. is a nonprofit organization solely reliant on charitable contributions

www.TheRefuge-aHealingPlace.com 866-4REFUGE• 352-288-3333 • Admissions: 866-473-3864

March

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what’snews

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Do Your Part for Art

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$2 ates start ,95 ing at 0

And My Father Before Me is the centerpiece of the exhibition“Visions of The Gulf: Paintings by Christopher Still and Photographs by Carlton Ward, Jr.” currently at the Appleton Museum of Art, College of Central Florida. The Appleton is presently accepting donations in order to purchase this dramatic work of art by Florida Hall of Fame Artist Christopher Still and add it to the museum’s permanent collection. Internationally renowned artist Christopher Still created the 24” x 48”oil on linen painting for the Appleton show and unveiled the piece during the exhibition’s opening in January. The painting is a portrait of two generations of Apalachicola oystermen working in a small boat on the Gulf waters while a storm approaches on the horizon. Following last summer’s oil spill, Still traveled to the Florida Panhandle to document and record what he feared was a vanishing landscape along the Gulf. Early one morning in Apalachicola Bay, he circled a family of oystermen in his boat and decided to make them the subject of a painting. He came to know the family—Eric and Heather Evans and their two sons—and when he found out Eric had learned oystering from his grandfather and father, Still knew he had a title for his painting: “And My Father Before Me.” To make a contribution and help the Appleton acquire this painting, contact Pamela Zeljak at 352-291-4455, ext. 1294, or e-mail zeljakp@ cf.edu.

Start Your New Year

Wonderfully at the Windsor

Prehistoric Skills on Display

2650 SE 18th Ave, Ocala, FL 34471 • 352.873.8000 The Right Leaders, The Right Place

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ALF#11656

Don’t miss the First Annual Silver River Knap-In, to be held at the Silver River State Park on March 26-27. Expert flint knappers, archaeologists, potters, hide tanners, bow makers and other specialists in prehistoric skills will gather from across the eastern U.S. to demonstrate and sell their arts. Vendors will offer reproduction stone tools, raw stone, tools, unique crafts, food and more. Visitors can enjoy the knap-in, visit the Silver River Museum, hike or bike the trails of the state park, or canoe and kayak on the pristine Silver River. Admission is $5. For more information: www.SilverRiverMuseum.com

March

3/1/11 5:41:38 PM


Humeraa’s health spotlight:

SIDS Sudden Infant Death Syndrome or SIDS

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You're Never Too Young for Good Healthcare! Accepting New Patients 18 Years And Up

is the unexplained death of an infant from the time of birth till the age of one year. Most deaths occur between the ages of two to four months. It is an extremely unfortunate, tragic phenomenon, the cause of which still eludes medical science. However, some of the safety measures that have consistently helped decrease such cases are: making sure the baby always sleeps on his or her back (even small day time naps,) avoiding smoking around the baby, making sure the baby sleeps on a firm yet comfortable mattress without

Dr. Ratnasabapathy Sivasekaran Family Care/Internal Medicine

any pillows or blankets, in a comfortable room, and if possible avoiding co-sleeping with adults.

• Privileges at all Ocala Hospitals and Nursing Homes • Accepting Medicare and Most Insurance Plans • Call for Same Day Appointments!

Humeraa Qamar

South Pine Medical Park

2845 SE 3rd Court, Ocala

(352) 369-5300 Mon-Thurs 9-5 • Fri 9-4

MD, MPH, FAAP

For additional information:

Children‛s Medical Group

1749 SE 28th Loop, Ocala, FL 34471 T: 352.369.8690 F: 352.369.8693

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q+a with

A conversation with MATT BROWER, MANAGER, CITY OF OCALA

Recently appointed city manager Matt Brower discusses downtown redevelopment efforts, job creation and his priorities for 2011 MATT BROWER

Q: Matt, congratulations on your appointment as Ocala’s new city manager! You are well prepared to hit the ground running, since you most recently served as our city’s Utility Director. What are your priorities for 2011? A: The number one priority is to continue building upon the momentum and successes achieved over the past two years. This work specifically includes achieving greater competitiveness in utility rates, completing key catalyst projects and removing barriers that may deter us from our course. We will complete such downtown

redevelopment efforts as the White Challis, parking garage and business accelerator projects. It is critical that we stay the course in business park development, including the Ocala Business Park at the Ocala International Airport and the Ocala-Marion County Commerce Park (“Magna”), as well as construct a new airport terminal. We’re also taking on such community development projects as Phoenix Heights and the North Magnolia project. Q: Explain your philosophy in approaching the City of Ocala’s challenges, issues and opportunities.

A: First, I surround myself with the most capable, talented and visionary team possible. Second, engage this team in collaborative dialogue and creative problem solving. And third, earnestly work to develop bridges of trust and strong lines of communication with community stakeholders. Q: What attributes do you use to describe our town when you’re talking to folks unfamiliar with Ocala? A: In essence, Ocala is blessed with the gift of possibility—small town charm, central location, a visionary outlook and limitless opportunities for a brighter future.

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Q: White Challis has been given the green light to proceed with their projects for downtown Ocala. How do you view their plans for redevelopment? A: I believe their plans will play a pivotal role in the redevelopment and long-term vitality of our historic downtown. I further anticipate the project to foster a broader interest in the downtown, transitioning it from primarily a place of local interest to one with regional interest and presence. It will assist in gaining the critical mass necessary to begin attracting new investment and renewed interest. Q: The City has asked the Chamber to lead the establishment of our community’s first business incubator. What role do you see in this project, known as Accelerate Ocala, in economic development?

A: Small businesses account for over 95 percent of all employers in the United States. Moreover, nearly 65 percent of new job creation has historically been generated via small businesses. When one understands the link between job creation and small business, it’s not hard to see the potential and value behind Accelerate Ocala.

a bureaucratic organization focused predominantly on processes, into a disciplined organization focused on outcomes and results. The most important lesson I learned from Rick is that desired outcomes are not a matter of chance, but rather a matter of conscious and disciplined choice.

Q: What do you feel is the great legacy left by your predecessor? What’s the most important lesson you learned from him? A: The greatest legacy left by Rick Horst was completing a transformational change in the City’s organizational culture. He has left behind an organization that is better postured to aggressively and thoughtfully tackle our community’s challenges while looking to the future for new opportunities. In essence, the City’s culture has been transformed from

Jaye Baillie, President and CEO

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trends

what’s hot this month by KELLI HART

RE:Design tips for your home With the spring season upon us, it’s the perfect time to give your home a design makeover. You can refresh your home in some very simple, subtle ways or you can completely transform your living space. Here are seven home design trends for 2011 that will help you love where you live! RE:Invent Redecorating or restyling your home doesn’t necessarily mean reconstruction. Trendsetters are finding ways to give pre-existing structures new life with faux finishes and textures. Tearing down and replacing cabinets is a headache, so why do it? Decorative Designs in Ocala can give your old cabinets a fresh look using their own process of custom glaze and texturing that immediately updates the look of your home without costing you a fortune.

PHOTOS: FRED LOPEZ

RE:Think Last year, turquoise was the “it” color. For 2011, we’re bringing back pink! This year we’ll see bright pinks like bubble gums, not only as hints in decor but on walls, overstuffed sofas and area rugs. Not ready to go “Barbie’s Dream House” quite yet? Then visit Ocala Traditions to pick up smaller, more subtle items like this place setting and table decor. These items just may inspire you to “go pink” in the rest of your rooms.

RE:New As we simplify our lives and get back to our core, it only makes sense that there is a renewed importance placed on “community” in our home. This new trend of “community within design” is seen by the use of spicy brown and rich orange colors, tribal-inspired sketches and wall-art, beads and carved wooden textures, and South African-inspired fabrics and materials. Jim at My Designer’s Attic has an assortment of unusual finds, such as this hand-created, tie-dyed piece of African art that will give any wall a pop of color and culture.

RE:Cycle The trend of using resurrected house goods is still going strong. You don’t have to buy brand new to achieve a new look in your home. Vintage is always in style, and some of the most unique, high-quality, talked-about pieces in the home are often those found in resale shops. The White Elephant is the place to find hidden treasures, whether it’s a simple accessory or an entire vignette as shown here. Introducing pre-loved items into the home will not only save you money, but it will save you from boring, cookie-cutter decor. RE:Visit Wallpaper! Yes, it’s back and bolder than ever, with metallics and big prints now in vogue. It’s a trend we love to see when it’s up on the wall, but it’s the process of pasting, seaming and squeegee-ing that everyone hated in the past. Well, now you can have the look of wallpaper without the mess or seams. The artists at Decorative Designs can give your walls the look of wallpaper through custom faux finishes in everything from scrolling or geometric patterns to metallic or reflective designs. And it doesn’t stop at the walls. This faux process can be used for ceilings, furniture and more. Design Sources: Decorative Designs 1839 S.W. College Road 352-624-1074 decorativedesignsocala.com

Ocala Traditions 405 E. Silver Springs Blvd., Suite B 352-401-0800 www.ocalatraditions.com

White Elephant 120 South Magnolia Ave. 352-732-5580

RE:Navigate Nautical design abandoned ship a few years back but has set sail again in 2011. However, this time around, it’s not in the form of “Life’s a Beach” signs and life-preserver wall art. Nautical has restyled itself in the shape of classy natural elements and elegant earth tones. Everything you need to achieve this look can be found at the Decor Group, where luxury meets affordability. Among other styles for your home, they have all the elements you need to achieve this design so your room doesn’t end up looking like a shipwreck.

Decor Group 1730 N.E. 23rd Terrace, Suite C 352-622-3355

Designer’s Attic 801 N. Magnolia Ave, 352-369-9300 www.mydesignersattic.com

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Story: Rob Feeman Photos: Fred Lopez

48HRS. in the life of a

Symphony

More goes into a symphonic performance than you might think. Here’s a minute-by-minute account of the pressure-packed rehearsals for the Ocala Symphony Orchestra’s recent program, A Birthday Bash.

F

riday, February 18, 2:00 p.m.   The clock begins. Musicians of all ages and from all areas of the country have unpacked, and in some cases assembled, their instruments for this first rehearsal of the weekend. They’ve taken their places on the stage, and after a vast cacophony of sound as the group warmed up, the concertmaster has tuned the orchestra. Maestro Matthew Wardell, the orchestra’s conductor and music director, stands on stage, baton in hand. And just a few minutes after two o’clock in the afternoon of a Friday in mid-February,

the Ocala Symphony Orchestra launches into the opening measures of Franz Liszt’s tone poem, Les Preludes.

2:06 p.m. The orchestra stops.“There are a lot of notes going on,”Wardell tells his assembled crew of more than 50 musicians. Indeed there are. Over the next 48 hours, Wardell will work with a group of talented performers who have not played together in more than two months. It’s up to Wardell to pull perfection and excellence from his musicians, as he continually instructs, explains, sings, jokes, illustrates and occasionally pleads with them in an effort to hear

through his physical ears what he already hears in his head. His role requires not only vast musical knowledge and experience, but also nimble people skills, an incredible ear that’s able to determine who’s playing what, excellent verbal and communication skills, a healthy sense of humor and a certain amount patience.

2:10 p.m. Wardell is deep into the bones of the music, talking about triplets and sixteenth notes, concerned about tempo and rushing strings, instructing the musicians to play shorter notes with greater energy, encouraging them to “listen across” to

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hear what other performers are playing and breaking down difficult passages to fine-tune the sound. Wardell has put in a great amount of thought and effort to get to this point. He devised this weekend’s performance, called “A Birthday Bash,” more than a year ago. The goal was to tie into the President’s Day birthdays with milestones in the lives of classical composers. It’s Franz Liszt’s 200th birthday, for instance (he was born in 1811), which is why Wardell chose the performer’s Les Preludes to kick off this program. Called a tone poem, the Liszt piece was designed to “paint a picture with sound,” says concert manager Charlie Schaefer. He’s been with the symphony for nine years, and manages the physical aspects of the operation—stage, lighting, setup and so forth. Schaefer, brother of the orchestra’s president of the board, Toni James, grew up with a mother who played the violin and gained an early appreciation for classical music. But when his mother wanted him to pursue his musical studies, he preferred the baseball diamond. Still, he loves to listen to the orchestra. About Les Preludes, he says,“Notice how it moves from tranquility to agitation to a triumphant ending.” Now that he mentions it, yeah, I do notice that.

2:47 p.m. The orchestra moves on to its second piece, Salome’s Dance, by Russian composer Alexander Glazunov (1865 to 1936, making this year the 75th anniversary of his death). It’s the most obscure piece on the program, and one that’s unfamiliar to some of the musicians. As Wardell works with the orchestra, he follows a detailed rehearsal schedule he created. In preparation for this weekend’s two public performances, on Saturday night and Sunday afternoon, the orchestra will have just three rehearsals of two hours and forty-five minutes each. In all, the orchestra will rehearse for just over eight hours before playing publicly. All five performances—the

three rehearsals and two public performances—are compressed into a two-and-a-half-day weekend, starting Friday afternoon. This admittedly tight rehearsal and performance schedule is born out of necessity. Wardell would love more rehearsal time (even four rehearsals would be a luxury) spread out over more days, but economics won’t allow it. As it stands, each time the musicians gather together to rehearse or perform (called a“service”), it costs the orchestra about $5,000. With four programs a year and five “services” per program (three rehearsals and two performances), the money adds up quickly. However, this will be the orchestra’s best-attended February performance in three years, and the overall numbers are promising. At a time when many orchestras across the nation are losing money, the non-profit Ocala Symphony Orchestra (OSO) actually had a surplus of about $8,000, out of an annual operating budget of around $350,000. A large majority of the orchestra’s costs goes toward paying the musicians and their traveling expenses. Currently the orchestra’s only full-time staff members are Wardell and Mary Catherine Wickham, the orchestra’s general manager. All the musicians are independent contractors, who are paid “per service,” so for this weekend in February, they’ll be paid for five services. In addition, many of the musicians are from out of town. Some, like concertmaster Dr. Oleg Proskurnya, come from as far away as Wisconsin. Proskurnya is an assistant professor in the Department of Music and Orchestra Conductor at Beloit College in Wisconsin, and flies down to North Central Florida for each of the OSO’s performances. Originally from Russia, Proskurnya began playing the violin when he was seven years old. When he was nine, he was sent from his village to study music in St. Petersburg where, he says, he was“told if I didn’t keep up I would get kicked out.” So he devoted himself to the violin, practicing four or five

hours a day. Needless to say, he was never kicked out. He immigrated to the U.S. in 1988, and has been performing in the U.S. and Russia ever since. When not performing, he devotes himself to teaching. Along with other OSO musicians, such as principal cellist Edward Klein, he has been involved with the OSO’s Youth Outreach Programs here in Marion County, introducing local schoolchildren to classical music. When it comes to learning an instrument such as the violin, there’s one point Proskurnya emphasizes. “People don’t understand that to be good [as a classical musician], you have to start young,” he says, noting that he had to “sacrifice his time and body” since childhood. To demonstrate, he shows the movement of his left elbow and shoulder, and the spread of the little finger on his left hand, which has to reach for notes on the violin’s fingerboard. These are movements that have to be ingrained while the body is still young and pliable.

2:57 p.m. Wardell takes a few minutes to emphasize the story behind Salome’s Dance, the Glazunov piece. “She’s a seductress,” he says of the title character, hoping to instill some passion and energy into the performance. However, the piece sounds rough, and some musicians indicate they’ve never played it before, adding a level of difficulty to the weekend’s program. 3:17 p.m. The orchestra takes a scheduled break, although many musicians remain onstage, working through their parts. I get a few minutes to talk to Wardell, and he confesses he had only an hour and a half of sleep the night before. In an earlier interview, he admitted that the first rehearsal for a program was always “a little scary,” and it’s easy to understand why. There’s a lot of work to be done between now and 7:30 p.m. Saturday night, when the orchestra plays for the public.

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3:45 p.m. The orchestra is back at work on Leonard Bernstein’s Symphonic Dances from West Side Story, the program’s best-known piece. Rather than play the piece straight through, though, Wardell immediately picks it apart, starting in on “Rumble,” one of the piece’s final sections. “Doesn’t this get you excited?” he asks the musicians at one point. “I love this music!” He also admits, “It’s fear that drives the adrenalin” in the performances right now. Wardell has cut out a section of the piece, and some musicians miss the jump from one section to another. “That’s the one place if we make a mistake, the audience will know,” he tells them. He continues to skip around from section to section, telling his musicians “don’t rush the eighth notes” and “the hardest thing about this is the rhythm.” Watching all of this, one gets the sense that Wardell is starting with the most difficult parts of the piece, and will work backward from there. “If we get this right,” he tells the musicians on stage,“the rest will be easy.” 4:19 p.m. The orchestra moves on to its fourth piece, Concerto for Bassoon, by composer Nina Rota and featuring soloist Arnold Irchai. It’s an expressive piece, played on a unique instrument. When I later ask Irchai about the bassoon’s sound, he says of all the instruments in the orchestra, this one “most sounds like a human voice.” 4:36 p.m. “This is a difficult program,”Wardell admits to his group. “Lots of notes, but very exciting.”

4:45 p.m. The first rehearsal ends, right on schedule. Afterward, Wardell seems excited but concerned. He knows the clock is ticking. 7:10 p.m. The orchestra reconvenes for Rehearsal #2. Finger snaps. A full run-through of West Side Story, with its familiar strains. Wardell focuses

on the trombones, telling them to “do more with just about everything you’re doing,” and instructing the percussionists to play“a little louder on the percussion break.”At one point, he adds, “We’re not coming together on the downbeat.”

7:23 p.m. After some early rough spots, the musicians are beginning to “listen across,” and the sound is becoming more refined. At one point, musical beauty reigns as the orchestra hits a sweet spot in the performance. 7:33 p.m. At this point, we’re less than 24 hours from the orchestra’s first public performance of the weekend.“What’s going to cause us to be weak,” Wardell tells his musicians, “are long-held half notes,” and “if we don’t keep the intensity of those high notes.” His comments are succinct and precise. He knows exactly what he wants from the performances. A few minutes later, he tells the musicians,“It’s got to be better.” 7:37 p.m. “At the core of it, the rhythm has to be tight,” Wardell tells the group.“If that doesn’t happen, we’re in trouble.” After working through a particularly troublesome section of West Side Story a few times, he says, “That rhythmically works a lot better.” He picks apart the performances, but always gives positive feedback when it’s due. 7:58 p.m. The orchestra moves on to Liszt’s Les Preludes. They play the piece through in its entirety, though Wardell talks throughout, providing instructions to his musicians. He’s going fast and furious now as the second rehearsal nears its end. The pressure is on. 8:23 p.m. Beauty reigns again. Even in these rehearsals, there are moments of pure magic, when 50 musicians are in perfect sync and harmony, and the sounds are heavenly.

8:45 p.m. Wardell takes a few minutes to rehearse an encore piece, Bernstein’s Candide Overture. Obviously familiar with the piece, the orchestra plays it almost perfectly the first time. They’ll practice it once or twice more during rehearsals, and will play it as an encore at Saturday night’s performance. 8:50 p.m. Wardell smiles for the first time—not a smile from a joke or a forced smile, but a genuine one, because he knows the orchestra is beginning to come together. 9:06 p.m. “I know it’s a lot of notes,”Wardell tells his musicians.“We need to get the tempo right.” Still, you can feel the group getting tighter as they get more familiar with the music and with playing together. 9:24 p.m. “Deep breaths,” Wardell says to the group.“Positive thinking.” 9:45 p.m. The orchestra breaks for the night. Two rehearsals are done. One more left. Before the musicians leave for the night, Wardell asks them to“find 10 measures and work on them.” As he steps down from the stage, he tells me, “At the break tonight, I realized we were halfway through the rehearsal process,” an indication that he’s extremely aware of how little time is left. He also says, “This will be our biggest crowd for a February concert in several years.”He considers that for a moment, then turns to the musicians as they’re departing the auditorium and calls out,“If we screw up, there are a lot of people who will hear it, so maybe pick 20 measures.” Saturday 1:02 p.m. The final rehearsal before tonight’s public performance. Concertmaster Oleg Proskurnya tunes the orchestra, and they start right in

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on West Side Story. Wardell had originally planned to practice this piece later in rehearsal, but moved it to the front slot, an indication that he feels it needs work. They’ll spend more than an hour on the piece, as Wardell continues to give long passages of feedback to the orchestra. He’s still focusing on areas he feels need work. His instincts are kicking in at this point.

1:39 p.m. Wardell asks one of the musicians, “Are you playing the right notes?” 1:49 p.m. He requests “dynamic softness” from his musicians.

1:53 p.m. All the efforts of the past few days are starting to pay off. The orchestra sounds fantastic. 2:20 p.m. Wardell reminds the musicians to “give good mambos”tonight. If you’re familiar with Bernstein’s piece, you’ll know what he’s talking about. And during that night’s public performance, they indeed give good mambos. 2:16 p.m. Wardell has spent much more time on West Side Story than he originally anticipated, but it’s finally time to move on to Candide, the encore number, and Salome’s Dance. 2:45 p.m. Activity in the auditorium heats up as the concertmaster tunes the orchestra following a break, while around them tables are being moved and printed programs are being set out. 3:09 p.m. The orchestra is cooking. At a break, Wardell goes over the program for that evening. He also tells the musicians, “We’re making a lot of mistakes. But thank you for all your efforts.” 3:45 p.m. The final rehearsal ends, although Wardell is still working with the violins. He’ll have dinner with family members and return to the auditorium around 6 p.m. for his “Chat with Matt,” which occurs an hour before each performance. 6:42 p.m. Wardell, still dressed in street clothes, holds an informal talk with audience members who have showed up early. “This is one of the most challenging programs I’ve ever

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done,” he tells his listeners, adding that Salome’s Dance is “a new piece in the repertoire for the orchestra.”He also discusses the jazz elements in West Side Story and the significance of the pieces he’s selected for that evening’s performance.

7:38 p.m. The audience has arrived, and the auditorium is nearly full as the concertmaster tunes the orchestra. To a round of applause, Wardell enters the auditorium, dressed smartly in tails and escorted by concert manager Charlie Schaeffer, who earlier called tonight’s event “a super happening.” Without further delay, the orchestra begins its performance with Liszt’s Les Preludes. The performance goes well, though here and there, in this piece and the others performed tonight, one can still hear small problem areas. 8:40 p.m. With Liszt complete, the orchestra launches into the Concerto for Bassoon, followed after an intermission by Salome’s Dance and concluding with Symphonic Dances from West Side Story. 9:20 p.m. The orchestra performs its encore number, Candide. 9:25 p.m. The first show is over and a success. Wardell seems happy but weary at a reception following the performance. Sunday 2:01 p.m. Forty-eight hours have passed since the orchestra played the opening measures of Les Preludes for the first time on Friday afternoon. In remarks to the audience during this afternoon’s performance, Wardell will call the past two days “almost a boot camp” as the orchestra worked through the difficult pieces. There are still a few glitches ahead. They’ll run out of programs, due to the large crowds. A row of spotlights are not turned on during the first piece of the program, causing Wardell to quip, “I made [that piece] up myself because I couldn’t read the music” due to poor lighting. During his remarks for both performances, his charm captivates the audiences. 3:22 p.m. The best performance of Liszt yet, played with real passion and energy. At least for my unpracticed ear, the performances today are nearly flawless, with perfect tempo, harmonies and emotion. It’s interesting to match this performance with the first one on Friday afternoon, and to witness how far this orchestra has come in just two days. There may still be too many notes, as Maestro Matthew Wardell has pointed out numerous times over the past 48 hours, but at least on this day, in this place, in front of this audience, they are impeccably played—every blessed one of them. O

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An Ocala resident recounts her years working with Paula Deen, Julia Child, Mario Batali, Emeril Lagasse and the other luminaries at the Food Network

Food Network: STORY: ROBIN FANNON

an insider’s

M

y passion for food and entertaining began when, in my late 20s, I landed a position as special events coordinator at the famed Indian Creek Country Club, just north of Miami. Over the next 10 years, I coordinated events for the likes of Julio Iglesias, Raymond and Maria Floyd, Wayne and Marty Huizenga, Don and Mary Anne Shula, and Bob and Elizabeth Dole, to name just a few. It was here that I became obsessed with cooking and entertaining. I eventually enrolled in a hospitality program at Florida International

University and started to read everything I could get my hands on about food, cooking, entertaining, flowers, table design and party planning. After 10 seasons at Indian Creek, I resigned, moved to New York City and enrolled in the Peter Kump New York Cooking School (now called ICE, the Institute of Culinary Education). Kump was a protégé of James Beard and Julia Child, and instrumental in starting the James Beard Foundation. It was never my intention to attend culinary school so I could work long hours in a hot, male-dominated kitchen. I simply wanted to learn. To master the art of cooking, one first must master

basic, fundamental techniques. From creating a simple green salad with homemade vinaigrette to preparing the most complex veal demi, there is a basic method of preparation that is used. They are the tricks of the trade, the tools you use time and time again. We began with basic knife skills and covered a whole curriculum that culminated in a practical exam, for which I prepared Seared Moulard Duck a l’Orange with Shitake mushroom and Asparagus Risotto drizzled with white truffle oil. I scored a 98 on the practical and graduated with a 4.0 grade average.

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After I completed the required 440 hours in the classroom, it was time to choose a location for my 210-hour internship. The options included restaurants, media companies, catering businesses, bakeries and patisseries, and hotel/corporate dining facilities. The restaurants offering internships were the crème de la crème of the New York dining scene: Aureole, Café Boulud and Restaurant Daniel, Esca and Lupa (Mario Batali’s restaurants), Mesa Grill and Bar Americain (Bobby Flay’s restaurants) and many more. Media choices included Food and Wine Magazine, Martha Stewart Omnimedia, Saveur Magazine and the Food Network. After narrowing down my choices, which included Chanterelle Restaurant (rated in the top five in New York City), I chose the Food Network. The school lined up the interview for me, and upon my arrival I was ushered into a conference room. A serious-looking woman entered and proceeded to drill me about my background, cooking influences, food philosophies and specialties. I could feel the sweat trickling down my brow, and I remember thinking what an arduous process they had in place just for an internship. Then she asked me the question that made me realize what was happening: “What do you expect to earn salarywise?” She was under the impression I was applying for a permanent chef’s position! I actually had to hold myself back from laughing, but I kept it together enough to explain why I was there. I could almost see the smoke coming out of her ears. Someone had obviously gotten their wires crossed. She excused herself from the room, but came back in a few minutes later with a script and said,“You start Monday at 8 a.m.Your first assignment will be on the set of ‘Ready, Set, Cook!’ with Ainsley Harriott hosting. Study the script, and someone will fill you in on your job duties when you get here.” I was off to the races. My first day on the set, however, I quickly realized that my duties on

this particular show involved no cooking whatsoever. This was a typical competition-based show in which two chefs were plucked from various cities and given a grocery bag of surprise ingredients.They had 20 minutes to create a dish using all the ingredients provided. My first task was to scrub down the show’s sets until everything sparkled. Then, during the taping of each show, I had to sit in the audience and write down everything each chef used and replace it for the next taping. British personality Ainsley Harriott was the host and an absolute delight to work with. One of the chefs on the show was Paula Deen. This was her first exposure on the Food Network, and she vibrated with energy and enthusiasm. During the taping, she constantly joked and flirted with the opposing chef and sometimes went Study the script, and someone will fill you in on your job duties when you get here.”I was off to the races. My first day on the set, however, I quickly realized that my duties on this particular show involved no cooking whatsoever. This was a typical competition-based show in which two chefs were plucked from various cities and given a grocery bag of surprise ingredients.They had 20 minutes to create a dish using all the ingredients provided. My first task was to scrub down the show’s sets until everything sparkled. Then, during the taping of each show, I had to sit in the audience and write down everything each chef used and replace it for the next taping. British personality Ainsley Harriott was the host and an absolute delight to work with. One of the chefs on the show was Paula Deen. This was her first exposure on the Food Network, and she vibrated with energy and enthusiasm. During the taping, she constantly joked and flirted with the opposing chef and sometimes went over the top. I remember commenting to one of the producers that she could be downright outlandish. He responded, “Yes, but it makes for great television.” The camera ate her up. It was after

her appearance on this show that the Food Network snatched her up, put her through media school and the rest, as they say, is history. There is very little actual cooking going on by the chefs during these shows. All the ingredients are placed before them, along with the finished product for the “beauty shot.” Unless it’s something that can be prepared“a-la minute,”the finished product is prepared ahead of time by the invisible elves in the staff kitchen. Of all the chefs I worked with, Mario Batali was by far the nicest and most generous with his time. He has a genuine, organic way about him and his approach

ROBIN FANNON

towards food. He is literally a walking encyclopedia of regional Italian cuisine. In my opinion, Mario is the undisputed king of all chefs. Some of my most memorable experiences happened while working on the Molto Mario show. He was good-natured and not the least egotistical, despite the fact that he had some of the best, highest grossing restaurants in NewYork City. I have mixed feelings about my experiences working on Chef Emeril Lagasse’s show. Although there were some memorable moments, he tended to be moody, demanding and arrogant. Still, Emeril played an intricate role in the development and success of the Food Network from day one, and he is a powerful player in its operation.

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I do.

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When Julia Child was scheduled to appear on Emeril’s show, everyone on the staff went into a frenzy. Even the most seasoned pros were in awe. We’d all heard the rumors that she was temperamental and difficult to work with, but nothing could have been further from the truth. She was bigger than life, grand in stature, gracious and kind. We all heard through the grapevine that she would happily do book signings prior to her appearance, and everyone brought in books for her to sign. For Julia’s segment, I was asked to prepare a cheese soufflé, which I had to put into the oven early, so it would be ready within the 20-minute allotted airtime. At one point during the taping, Julia walked over to the oven to see how the soufflé was coming along. When Emeril asked how it was doing, she responded,“Not too well.” We had a bank of televisions in the kitchen, and the head chef shot me a look and yelled “What did or didn’t you do?” He immediately started preparing a new base. In the end, my soufflé actually turned out fine, but it was touch-and-go there for a while. I worked with a number of other celebrities on Emeril’s show, and had different experiences with them. Rosie O’Donnell, for instance, was not at all the Queen of Nice, as her fans call her, but rather the Queen of Ice. Patty Labelle, on the other hand, was pure delight. She hung out in the kitchen with us and gave everyone a copy of her new CD. She was a real class act both on stage and off. Chef and cookbook author Sara Moulton had an impressive list of guest chefs on her set. Daniel Boulud was a standout and a true gentleman. Alfred Portale from Gotham Bar and Grill made a memorable meal, one of the best I’ve ever had. He made pork roast with fennel and truffle mashed potatoes. It was simply sublime. It should be obvious, from the stories I’ve told, that when you’re working at the Food Network, you eat extremely well. They spare no expense in getting the best product available, which is not hard to do in New York City. What surprised me is that they pay retail for all their provisions. They shop at the best markets in the city: Zabars, Dean and Deluca, Balducci’s and Citarella. Once a week they would clean out the refrigerators and produce section, and set up a market in the lobby for all the employees, who could take home whatever they wanted. It was all still perfectly edible; there was just no need for it anymore, since the segments had been shot. It was definitely a nice added perk. In retrospect, I learned many valuable lessons during my time at culinary school and subsequent tenure at the Food Network, which have helped me greatly in my current position as events coordinator at the Country Club of Ocala. I have a knowledge of food cost, know what holds well from a banquet service scenario and have the ability to work with clients’budgets, so I can adjust details accordingly to ensure maximum satisfaction and profitability. From a personal perspective, as a home chef, the basic fundamental components of cooking are essential to mastering the art. This knowledge gives one great confidence to entertain flawlessly. Knowledge of the basics, in preparation and classic food combinations, can make this happen with ease. Once you’ve mastered them, you can improvise, play and create. As Julia might say,“Bon appetite!”

2011

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TOPTABL TABLES TABLE ES ES El Azteca

Beyond Caliente - El Azteca is En Fuego! This comfortable fave beckons diners to sit back, relax, order an ice cold Corona or Margarita and enjoy fresh, quality traditional Mexican cuisine. Features all your favorites, enchiladas and fajitas with other fancier fair. Full service bar ideal to unwind with many of your closest amigos. Mariachi Thrusdays! Karaoke Fridays!

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CELEBRATING 12 YEARS IN OCALA!

Ocala Wine Experience 36 S.W. 1st Ave., Ocala, FL 352.369.9858 HOME OF HORSE’S ASS WINE, GOLF BALLS, JEANS & APPAREL. Live music Fri & Sat nights, wine tasting, food, desserts, coffee, eclectic gifts, gourmet baskets. Private party & meeting space. Private wine labels available. Hookas in the courtyard with fruit tobacco and cigars. Personalized wine labels available for individuals or businesses. Daily Wine Tastings! HOURS: Mon - Thurs 1 p.m. - 8 p.m., Fri 1 p.m. - Midnight., Sat 2 p.m. - Midnight.

Dr. Charles Simpson THIS YEAR’S HORSE’S ASS

Kotobuki Japanese Restaurant 2463 S.W. 27th Ave., Ocala, FL Shady Oaks Plaza next to Best Buy 352.237.3900 Kotobuki in Ocala has served its patrons the finest in Japanese cuisine since 1986. Kotobuki offers hibachi-style cooking at your table, freshly made sushi from the sushi bar and authentic Japanese cuisine from the Washoku room. MENU ITEMS INCLUDE Steak, scallops, lobster tail, filet mignon and sushi. HOURS Sun. & Mon.: 4:30 – 9 p.m.; Lunch: Tuesday – Thursday 11:30 a.m. – 2 p.m.; Dinner 4:30 p.m. – 9:30 p.m.; Fri.: 11:30 a.m. – 2 p.m., Dinner 4:30 – 10:30 p.m.; Sat. 4:30 – 10:30 p.m.

Tony’s Sushi & Japanese Steak House 3405 S.W. College Road, #103, Ocala, FL 34474 352.237.3151 Visit www.tonysushi.com for 40% off on gift card! Tony is a creative artist when it comes to his extensive menu, welcoming atmosphere and delicious food. He brings scrumptious sushi favorites from New York and Miami. Tony’s now offers specialty rolls in half orders, so your can enjoy all of your favorites in one sitting. EXPERIENCE OUR HIBACHI GRILL where the chef prepares fresh entrees and entertains right before your eyes! Don’t hesitate to try our exciting daily specials. WE OFFER PRIVATE PARTIES AND A FANTASTIC CATERING SERVICE. HOURS Mon. – Thur. 11 a.m. – 10 p.m., Fri. – Sat. 11 a.m. – 11 p.m., Sun. 3 p.m. – 10 p.m. HAPPY HOUR 2:30-6:00, 2 for 1, Draft Beer and Well Liquor BUY HALF SUSHI ROLL FOR HALF PRICE

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Ayuttaya Thai Cuisine to Our Friends in Ocala

2437 S.W. 27th Ave., Ocala, FL 352.237.3433 www.OcalaThai.com With specialties like seafood, curries, vegetarian and non-spicy dishes, Ayuttaya Thai Cuisine offers only the finest Thai food in Marion County. Be sure not to miss this gem of a restaurant tucked away in Ocala. Menu Highlights Spring Rolls, Pork or Chicken Satay, Nam Sot, Chicken Red Curry, Whole Red Snapper with Sweet Chili Sauce, Pad Thai, Ayuttaya Duck with Ginger Sauce. HOURS Lunch: Mon – Fri 11:30 a.m. – 2:30 p.m. Dinner: Mon – Thur 5 p.m.– 9:00 p.m.; Fri – Sat 5 p.m.– 10:00 p.m.; Sun 5 p.m.– 9:00 p.m.

Sky Asian Fusion 3600 SW 38th Ave. Ocala, FL 34474 Located on the 6th floor of the Holiday Inn & Suites www.ocalasky.com Features delectable Asian Fusion menu with a beautiful view of Ocala for a casual but elegant dining experience. Sky menu is a passport to Asia with items across cultural boundaries. Dishes that inspire from China, Japan, Thailand and Korea. Even American-inspired items like beef and salmon. Full bar. INCREDIBLE SUNDAY BRUNCH. Ocala’s most sensational dining experience! Enjoy all your traditional Sunday favorites and the best of SKY! HOURS: Lunch Mon.-Fri.11:30 a.m.-2 p.m. Dinner Mon.-Thurs. 5-10 p.m. Dinner Fri.-Sat. 5-11 p.m. Brunch (Sunday only) 11 a.m.-2:30 p.m. Credit cards accepted. Reservations suggested for parties of 8 or more. 291-0000.

La Cuisine French Restaurant 48 SW 1st Ave., Ocala, FL 352.433.2570 LaCuisineOcala.com Looking for a romantic escape, a beautiful spot for a business lunch or dinner, or a cozy place for a reunion with family and friends? Are you simply craving good, hearty, quality food and dedicated service? La Cuisine, with its unique atmosphere alongside world-class French food, is definitely worth a closer look! HOURS: Tues.-Thur.: 11:30 a.m. – 2 p.m., 5:30 – 9 p.m., Fri.-Sat.: 11:30 a.m. – 2 p.m., 5:30 – 10 p.m.

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toptables El Azteca Daily Lunch, Dinner and Bar specials. Mariachi band on Thursdays 6-9 p.m. Karaoke on Fridays 8-12 a.m. Join us for gameday fun. Happy Hour Mon-Fri 4-7 p.m. 4011 East Silver Springs Blvd Ocala, Florida 34470 352.854.5500 Beef ‘O’ Brady’s Where Game Time meets Family Time. Good food, good sports, good times and good prices. Our family-friendly atmosphere makes coming together over dinner or catching the big game easy. 3434 E. Silver Springs Blvd., Ocala, FL 34470 (352) 304-5333 BFE Booze, Food and Entertainment Brand new menu featuring homemade soups, salads, and wraps. All madefresh daily, including mouth watering burgers and wings. Live entertainment on the weekends and trivia night every Tuesday. Great for private parties, or have your next big event catered. Open everyday for lunch and dinner 11 a.m.-2 a.m. 18 SW Broadway St., Ocala, FL 352.351.BFE1(2331) BEST OF THE BEST

Brick City Catering Great food that pleases your pallet and budget! Seafood, salads, subs, pasta, pizza, or sandwiches, Brick City has it all. We will cater for any size party from four to 4,000 people ( rehearsal dinners, wedding receptions, getaway brunch, charitable function, etc.) Your taste buds will water over our chocolate fondue fountain. Free delivery to businesses. Dine in or take out. Monday-Saturday 11 a.m.-9 p.m.; Closed Sunday. 2019 East Silver Springs Blvd., Ocala (352) 867-1403 Cuvee Wine & Bistro Experience Fine dining in one of Ocala’s most inspiring settings. Sample over 100 new and rare wines using their innovative self serving wine system. Daily chef specials using the finest ingredients. Mon.Thurs. 4-10 p.m., Fri.-Sat. 4-11 p.m. for dinner. 352.351.1816. 2237 SW 19th Ave/Rd. Reservations preferred. All major credit cards accepted. BEST OF THE BEST

Horse & Hounds West Where traditional favorites meet English Pub. Dine at a long time local favorite that ofers an extensive menu & horse chic decor that will make for a unique dining eperience. Call ahead seating available but not necessary. Daily food and bar specials available. Old Town Village, 4620 E. Silver Springs Blvd., Ocala, FL 34470, (352) 690-6100

Cuvee Wine & Bistro Experience

Since opening in December 2009, award-winning Cuvee Wine & Bistro has excelled in the art of fine dining. The restaurant’s state-of-the-art wine dispensing system is paired with a fresh culinary approach and an elegant ambience, resulting in a one-of-akind dining experience. All menu items are prepared using the finest local, artisan, grass-fed and organic ingredients, and change often, depending on the season and availability of ingredients. To complement their meals, diners can choose from vast array of fine wines, including more than 100 that are available by the glass. Diners can also order wine by the bottle or sample wines by the ounce from Cuvee’s unique wine-dispensing system. Entrees include exceptional creations, such as Pork and Mushroom Au Poivre, pictured above. Diners can also enjoy a drink from Cuvee’s eclectic cocktail menu, and complete their meals with a delectable dessert from the Prandium menu. For an unforgettable dining experience, visit Cuvee Wine & Bistro, open daily for dinner at 4 p.m. BEST OF THE BEST

Mojo’s With the sweet sounds of the Blues in the air, and décor straight from a Mississippi delta eatery, Mojo’s Grill brings soul into downtown Ocala.Satisfy just about any craving you have, particularly if you’re hankering for food with a Cuban slant.Mojo’s is also a full service catering company that can handle of your event needs. Check out our open acoustic jam Tues 7-10 p.m., enjoy live music Fri & Sat eves, and enjoy Sunday dinner and a movie at the Marion Theatre for only $15. Mon-Thur 11 a.m.-10 p.m.; Fri-Sat 11 a.m.-12 a.m.; Sun 12-7 p.m. 103 Southeast 1st Avenue, Ocala, FL 34472, (352) 369-6656

Pi on Broadway This local favorite offers live jazz music and an internationally inspired menu complete with fine wines, imported cheese, fresh salads, artisan sandwiches, gourmet pizza, and the finest in craft and micro-brewed beer. Enjoy spectacular views of the downtown square. Mon. Fri. 11 a.m.-2 a.m. Saturday 4 p.m.-2 a.m. Sunday Closed. 110 SW Broadway, Ocala (352) 369-5100

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The I.C.E. Newsletter by Asad Qumar, M.D.

Institute of Cardiovascular Excellence • 4600 SW 46th Ct. Suite 340 • Ocala, FL 34474

Welcome to our first newsletter, brought to you by the Institute of Cardiovascular Excellence (I.C.E.) and the Institute of Medical Excellence (I.M.E.). Our goal with this newsletter is to deliver to you a wide range of medicalrelated articles and opinions that will provide you with valuable knowledge of health-related issues, and explain how our

programs at I.C.E. can help make you a happier, healthier person. For example, in this issue of our I.C.E. newsletter, Dr. Clarissa Abrantes describes a very real condition known as White Coat Hypertension, in which some patients exhibit elevated blood pressure readings as a result of seeing a doctor in a white coat. Although you might be smiling when you read that, we here at I.C.E. know that this condition could, in some cases, lead to sustained hypertension, so it merits our attention, and it should merit your attention as well. In his revealing article, Dr. Douglas Hall discusses the underlying causes of erectile dysfunction, or E.D. At I.C.E., we take this condition seriously, since it could be an indication of diabetes, heart disease, neurological issues, a hormone imbalance or other condition that could affect the health of an individual. At I.C.E., we have the experience and knowledge in a variety of areas to identify the underlying causes and help cure the patient. Dr. Solanski discusses the relatively new use of bi-ventricular defibrillators

in his article about heart failure, and points out the successful use of these devices in a recent trial. At I.C.E., we are working with these devices to improve and extend the lives of heart patients. At I.C.E., patients come first, as Dr. Gharai points out in her article, “A Doctor and Her Patient.” To ensure we deliver the best care possible, we need a well-informed patient, who is able to help in the decisionmaking process regarding their treatment. It’s a goal we work toward with every patient we encounter. Finally, Dr. Ugarte discusses the underlying causes of heart disease, especially obesity, and how proper assessment and a variety of interventions, including the use of nutraceuticals, can help ensure proper treatment, so the patient can be returned to good health. He also discusses our Transitions Lifestyle System, which can help patients dealing with the problem of obesity. We hope you find this first issue of the I.C.E. newsletter informative and valuable. We look forward to sharing our insights with you in future issues. To your good health! In the next ICE newsletter, please watch for comments from Dr. Rieders, Dr. Kolaventy, and myself. – Dr. Asad Qamar

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promotional feature

Erectile Dysfunction is Not a Viagra Deficiency! It’s important to understand the causes of erectile dysfunction, and not just to prescribe Viagra as a quick cure

“Man survives earthquakes, experiences the horrors of illness, and all of the tortures of the soul. But the most tormenting tragedy of all time is, and will be, the tragedy of the bedroom.” —Tolstoy For men who have not experienced erectile dysfunction (E.D.), that quote may bring about a smile. But for those who have experienced it or who are experiencing it at the present time, there will be no smile! E.D. to a man is as devastating as it is to his sexual partner. It occupies his every thought: “What is wrong with me? I don’t feel like a man anymore!” His sexual partner will question his faithfulness and ask herself, “Maybe I’m the problem? Does he not love me anymore? Is he not sexually attracted to me?” Erectile ‘DYS’function! How can we determine the cause of the ‘DYS’function if we don’t understand the complexity of normal erectile function? Our goal is not to mask the symptoms with a drug such as Viagra, but to determine the cause of the dysfunction and return the body to normal function. E.D. is a symptom and is not cured by prescribingViagra or similar drugs. What is E.D.? It is the inability to achieve and maintain an erection adequate for intercourse

ILLUSTRATION/PHOTOGRAPHY CREDIT I NAME GOES HERE

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to the mutual satisfaction of the man and his partner. Now, what qualifies as a good erection? We can use a number of words to describe it, including predictable (we know what to expect), dependable (it’s ready when needed), suitable (it’s of the quality needed), sustainable (it lasts for the needed duration), disposable (it goes away on schedule) and reusable (it returns at a moment’s notice). How common is E.D.? One in 5 men and over 30 million American men experience some degree of E.D.You also can think of it this way: 30 percent of 30 year olds have E.D., 40 percent of 40 year olds, 50 percent of 50 year olds and so forth. What are the potential causes of E.D.? Ninety percent are physical and 10 percent are psychological. Physical causes include diabetes (30 percent), heart disease (40 percent), medications (15 percent), neurological issues (5 percent), hormone imbalance (3 percent) and pelvic surgery, radiation, and trauma (6 percent), with 1 percent attributed to other causes. To evaluate each of these

By Douglas C. Hall, M.D. Director, ED Clinic at ICE

potential causes requires an extensive knowledge of endocrinology, vascular biology, molecular and nutritional biochemistry. It is unusual to find a single physician who has expertise in all of these areas. In the Erectile Dysfunction Clinic at The Institute of Cardiovascular Excellence (I.C.E.), a multidisciplinary approach is used to ensure that each patient receives the expertise from physicians in all these areas. The purpose of this brief discussion was to inform you of the complex nature of erectile dysfunction and that it is a symptom that must be evaluated in its entirety. If E.D. is treated by simply giving a patient Viagra, it is only masking a symptom that will eventually affect the quality and length of your life! The TV commercial says it’s time for your Viagra talk. But at I.C.E. erectile dysfunction clinic, we want to evaluate every aspect of E.D., not only to improve your performance in the bedroom, but also to return your entire body to normal function.

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Device Therapy for Heart Failure Bi-ventricular defibrillators have been shown to be more effective in patients with heart failure than defibrillators alone by Dr. Solanski, Cardiologist, An Affiliate of ICE Alliance

Heart failure, also known as CHF, is a syndrome in which the heart cannot pump enough blood to the essential organs. CHF is common, disabling and potential deadly. It is estimated to affect 5.7 million Americans, and 550,000 patients are newly diagnosed with CHF every year. It is the leading cause of hospitalizations in individuals age 65 and older. Symptoms could include shortness of breath, swelling, dizziness and fatigue. There are many different causes and types of heart failure, but functional classification and staging are important. Treatment has evolved drastically over the past several decades, and centers around diet and medication, as well as a relatively recent treatment know, as

Me in My White Coat by Clarissa Rose D. Abrantes, MD ICE at Mulberry

device therapy. Many device-based trials have been published for symptomatic patients with weak heart muscles and abnormal ECG, proving the benefit of defibrillators along with optimum medical therapy. In addition, details about a trial called MADIT-CRT were published in the New England Journal of Medicine in 2009. The trial showed a significant reduction in the risk of heart-failure events in relatively asymptomatic patients with bi-ventricular defibrillators as compared to defibrillators alone. Ask your physician if you qualify for these devices, along with medical therapy, to reduce symptoms and improve ejection fraction.

Some patients exhibit elevated blood pressure simply from the stress of seeing a physician in a white coat I’ve been practicing for three years post residency. or anxiety in seeing the doctor wearing the white coat. Despite that, on multiple occasions, upon meeting a

Hypertension is defined as having a blood pressure

patient for the first time, I’m often asked this question: equal to or greater than 140/90. Some sequential “Are you the doctor?” To which I reply, “Yes, madam, studies have shown that by the third doctor visit, is that okay?”

there is a mean 15mm and 7mm reduction in systolic

“You look young to be one,” the patient would and diastolic blood pressure, respectively. In some say. With a smile, I’d reply, “Perhaps so. Is that a patients, however, stable values are not achieved problem?” In response, I’d typically get a smile, if not until the sixth visit. Hence, it is recommended for this a chuckle, and the patient would say, “Of course not.” subgroup of patients to measure their blood pressure So, then, we’re cool. That’s that for our introduction. at home. I then peruse the patient’s vital signs and note blood

In a study published by the American Heart

pressure (BP) to be elevated. To this, the patient says Association, 40 percent of participants who had White it’s not her usual reading, since her BP is normal at Coat Hypertension developed sustained hypertension home. “I’m just excited to meet the new doctor!” after 10 years, as opposed to 16 percent of That’s the usual response. Excited indeed!

participants who have normal blood pressure. Thus,

What is White Coat Hypertension? It is a condition it is a condition that the doctor and patient would have wherein BP measured in the doctor’s office is higher to monitor long term, given the cardiovascular risk of than when measured in a more relaxed setting, such having sustained hypertension down the road. After as at home. It occurs in about 10 to 20 percent of the all, it excites not just the patient, but your doctor too. population, and is believed to be brought on by stress And yes, that includes me!

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2008

illustration/photography credit I name goes here

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The Underlying Causes of Heart Disease Proper assessment and intervention can help prevent heart disease from escalating to a life-threatening situation by Dr. Ugarte, ICE at Laurel Manor As a part of I.C.E./I.M.E, I am proud to be member of a team that steps in at any point in cardiovascular disease intervention and prevention. Although Dr. Qamar and Dr. Rieders are capable of the more dramatic processes, such as stenting (the use of an inflated balloon to open a clogged coronary artery) and cardiac ablation (the use of a long, flexible tube or catheter threaded through a vein to the heart), I focus on trying to identify disease processes early in the spectrum of atherosclerosis, such as early identification of diabetes markers of inflammation. These markers can initiate and sustain this disease to the point that the services of the cardiologists or cardiothoracic surgeons are required.

As part of my interventions and assessment, I use nutritional analysis over advanced lipid testing, as well as pharmacologic nutraceuticals to intervene earlier in the disease process. Nutraceuticals are types of foods that provide nutrition as well as pharmaceutical benefits. Nutrametrix isotonic, for instance, is the world’s most advanced nutraceutical. But what triggers these inflammatory makers so they become elevated? One of the most prevalent and important triggers is obesity and being overweight. Approximately 72.5 million adults in the U.S. are obese, which has become a national problem. Although bariatric surgery has becoming a more commonly used option for treatment of obesity, this

procedure is not without potential risks, complications and side effects. For those individuals seeking assistance with a more moderated process, I.M.E. has introduced the Transitions Lifestyle System. This is a comprehensive program based on low glycemic index food consumption, exercise and lifestyle changes that will enhance one’s health significantly. One-on-one weekly classes are held to enhance the educational aspect of this program in facilitating compliance and success with the program. For more information on this program, visit our website at www. nutrametrix.com/drugarte, or feel free to schedule an appointment for discussion and to initiate a Transitions lifestyle change.

A Doctor and Her Patient

At I.C.E., one of our top priorities is making sure our patients are well-informed patient, so they can become a valuable part of the decision-making process by Dr. Gharai, Cardiothoraic and Vascular Surgeon an Affiliate of ICE Alliance

In the last 4 years, I’ve been privileged to help patients with advanced heart, vascular and lung disease. One of the most important, yet enjoyable aspects of my practice, is to listen to my patients. I then explain their disease process and go over all the treatment options available to them. This way they understand and can participate in decision-making

ADV_Qamar_0311.indd 45

regarding their disease. We believe by just taking the time to ensure the patient is well informed, and understands the disease, is the first step in quality care. Too often today, that relationship between doctor and patient is lost. This is a huge priority to us, and one we put first. There are many changes I look forward to sharing in upcoming issues.

3/1/11 11:01:12 PM


snapshots see + be scene

Steven Purves

Amy Plant, Pat Smith, Shannon Nieves and Brittany Batsel

Stars Over Ocala

Last month, the Ocala/Marion County Chamber of Commerce celebrated their Annual Dinner and Meeting of the Corporation sponsored by MRMC and Stars Over Ocala awards ceremony sponsored by Ocala Magazine. With the mission of renewing and celebrating the entrepreneurial spirit, MC “Coach� Ken Daley led the crowd in a 1950s style business pep rally where local leaders were honored and 2011 was kicked off with, among other things, the passing of the gavel from Chamber Chairman John Hunt, to 2011 Chamber Chairman Dave Fechtman. Guests enjoyed a tailgate reception, thanks to DeLuca Toyota, and festive recognition that celebrated where business in Marion County has been and where it can go in the future. PHOTOs: Fred Lopez

Nancy Porter

Frank Hennessey

Jaye Baillie and Adam Lombardo

John Sotomayor John DeLuca

Gene McConnell

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SNAPSHOTS continued from page 46

Chester Webber Jean Cruguet

For the Love of Your Horse

The Sanctuary Equine Sports Therapy & Rehabilitation Center doesn’t horse around on Valentine’s Day. They hosted For the Love of Your Horse as a showcase for HITS exhibitors and equine fans which included an Ask the Expert panel and demonstration by Chester Weber on his world-class driving horses. PHOTOS: FRED LOPEZ

Matt Price and Chris Andaloro

Dr. Christiana Ober

Debi Ziemer

Dr. Pete Kazakevicius

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Col. Robert Kilmark and Edna Kilmark

Diane Houtz and Linda Longo

Tiara Ball

The Royal Dames donned their regal finest for the Tiara Ball held at the opulent Ocala Hilton. Celebrating their 20th Anniversary, the Royal Dames for Cancer Research Inc. netted $55,000 to be divided among University of Florida/Shands Cancer Center in Gainesville, the Moffitt Center in Tampa and College of Central Florida in Ocala.

Chad and Monica Haufler

PHOTOs: Fred Lopez

Nancy Porter, President and Lois Johnson, 2nd Vice President

Mary Lou Nast and Ron Johnson

Lydia Kuttas and Bernadette Castro

Joan and Clifford Sterns

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promotional feature

hospitality at Honda of Ocala

Feel free to make yourself at home. You’re treated like family at Honda of Ocala, where they aim to please, placing customers at ease STORY: JOHN SOTOMAYOR

W

hen CEO Larry Morgan and General Manager Tom Moore built Honda of Ocala, they wanted the facility to be a communityfriendly place, where customers could purchase vehicles and bring them in for service, or just stop in to say hello and visit with friends. The goal was to create a throwback to a bygone era, when people were loyal to one car dealership and the dealership was loyal to them. Honda of Ocala doesn’t just want

your business, they want to build a relationship with you. And they’re winning people over with an old Florida staple—southern hospitality. If first impressions are everything, then Honda of Ocala has it all. The moment you enter the grand showroom, you’re greeted by a polished professional and offered a cup of coffee by a friendly barista. As you take seat in the lounge next to a big-screen TV, you realize you’re not just shopping for a

car, you’re establishing a relationship. With kids in mind, Honda of Ocala set up a play area, complete with PlayStations and a TV tuned into Nickelodeon. For moms, Honda of Ocala has designated every Monday as Ladies’ Day, when female customers can receive a free manicure while waiting to have the oil changed or the tires rotated on their vehicles. It has been a hit with customers, and has become one of the dealership’s busiest

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“Our experience with Honda of Ocala was exceptional. Any ‘good’ dealership will be courteous and helpful before the sale but only a ‘great’ dealership will do so after the sale and in that regard Honda of Ocala can only be rated as ‘Fantastic’!” Jim and Doris Thomas (The Villages)

“I came in and immediately TJ took care of me. He asked me what I was looking for, then got a good feeling of where I was financially and helped me get into a good car. They really took the time to work to what I needed it to be. I go to school fulltime and work full-time, so they made sure I could afford my car. I was totally happy with it. Many people wouldn’t do that.”

“After the weather turned cold, the tire pressure indicator came on. Honda of Ocala got it fixed for us right away. The service department is fantastic.” Paul and Shirley Hamby (The Villages)

Debra North (Ocala)

days. “It is simply one of the most successful programs we’ve launched here at Honda of Ocala,” says general sales manager Steve Hoggle. Honda of Ocala specializes in matching each customer with the vehicle that best meets his or her exact specifications, whether it’s a new or a pre-owned vehicle. Customers can shop in the new vehicle and pre-owned vehicle showrooms, and browse a lot filled with the latest Hondas as well as preowned vehicles of many makes and models, which range in price from about $5,000 to $35,000. Essentially, the entire dealership strives to achieve one goal, which is to put customers at ease. “I want the customer, whether he’s buying a $5 part at the service department or spending $50,000 on a brand-new Honda, to have the best experience possible when he walks into our showroom,” says Hoggle. “Everything revolves around the customer.”

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Honda of Ocala’s friendly and professional Certified Honda sales staff has been trained extensively, so they’re able to answer any questions customers might have about the vehicles or the dealership as a whole. “When the customer comes in, they will have an exceptional experience, unlike any other dealership, with someone who knows the product inside and out,”says Hoggle. Honda of Ocala’s staff members are well-versed in the history of Honda, and are quick to point out the automaker’s reputation for building safe, solid cars with excellent reliability and class-leading resale value. Not only will customers get a feel for the uniqueness of Honda of Ocala, but they’ll quickly come to appreciate the knowledge of the unparalleled sales team and the treatment they receive when visiting the dealership. The VIP service experience begins before the customer walks in the door. Prospective customers can visit the

dealership’s website to view a video of available cars and take a virtual tour of the facility, reminiscent of the online virtual tours a real estate agent might offer for a condo or single-family home. While online, customers can choose the color of a vehicle, select specific equipment and chat with an online sales consultant. They also can get a price quote within minutes. If they choose to do so, customers can conduct the entire purchasing transaction online, with the exception of signing the paperwork. T h e V I P s e rv i c e c o n t i n u e s throughout the dealership. For instance, vehicles can be brought inside to an indoor delivery area, where customers can view the vehicles in a climate-controlled environment during uncomfortable or inclement weather. It’s this type of attention to detail that helps to set Honda of Ocala apart from other dealerships. While customers wait for their cars to be serviced, they can enjoy the luxe

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Clockwise from top left: Cafe, Steve Hoggle; General Sales Manager and Tom Moore; General Manager, mechanic, service department, customer pedicures and service department lounge.

café and adjoining waiting lounge. In addition, the dealership serves breakfast, lunch and dinner as one of its most unique services. Customers can also watch a movie in the theater lounge, read comfortably on a sofa or surf the Internet, thanks to free WiFi. At Honda of Ocala, the goal is to accommodate every customer, no matter what they’d like to do. Equally important, Honda of Ocala is a company with a heart. For every car it sells, the dealership makes a contribution to the Moffitt Cancer Center in Leesburg, which also serves The Villages. Honda of Ocala helps out in other ways as well. For instance, the company generously donated a vehicle to Suzanne Moore, a community volunteer with stage-three cancer. “This woman has given years of her life to helping out with the American Cancer Society and, as a mother of a special needs child, volunteered with the Special Olympics of Marion County,” says Hoggle. “Then she finds out she has breast cancer. When Honda of Ocala heard she needed transportation to seek treatment at the Moffitt Center, they decided to take one concern off her list by giving her a car, in recognition for all the time, heart and soul she’s donated to other charities. She has to return to the Moffitt Center every month for treatment, so before she drives down, she stops by the dealership, where they refill her tank with gas and her spirit with hugs, and send her on her way. It doesn’t get much more personal than that. for information:

Honda of Ocala 1800 State Road 200 1.800.874.5524 www.hondaofocala.com

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the power of bulk buying By purchasing a wide range of products for multiple businesses, Angela Khan-Norton can negotiate the lowest prices possible, which she passes on to participating retailers and consumers

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promotional feature “Everybody’s looking for a great deal,” says Angela Khan-Norton, director of Diamond Merchant Services. And thanks to her company’s bulkbuying program, she’s delivering what her customers want—lower prices and better value. Diamond Merchant Services, a division of Diamond Oil, was created to leverage the power of bulk buying. Founded in Marion County in 2005, Diamond Oil has grown to include 21 stores, with 15 locally and six in Citrus County. Although the stores are owned by the company, they are leased out to local operators, who can independently purchase products to stock their stores. However, as Angela points out, the operators have little or no buying power as single-store purchasers. That’s where Diamond Merchant Services comes in. By negotiating buying agreements with distributors for all Diamond Oil stores, Angela is able to get products at the lowest prices possible, passing the savings onto the store operators as well as to the stores’ customers. “My focus is to get the best prices possible from companies like CocaCola™,” says Angela. She also works with distributor H.T. Hackney, which has a warehouse in Gainesville, and DeConna Ice Cream, located in Reddick, to get just about any product needed for the Diamond Oil stores. Seeing great opportunity in the bulk-buying concept, Angela is quickly expanding the business. For instance, she now offers other services, such as pressure washing, painting and lawn care through the program. Storeowners also receive discounts for these services, which are available to the owners and their employees. DMS also offers merchant and credit card processing services. If a store owner needs assistance opening a store, DMS offers consultation services. Private residents of Marion County can take advantage of DMS’s services and save money. But Angela isn’t stopping there. She’s expanding the bulk-buying program to other retailers, as well as to individual consumers.

For instance, Bay Leaf Indian Restaurant and grocery store in Ocala recently joined the program to take advantage of the discounted prices for products it uses. Any other local retailer can take advantage of the bulk-buying program as well, Angela emphasizes. “As long as you’re a member of Diamond Merchant Services, you’ll get access to any of the discounted products or services we offer,”she says. In addition to discounted prices, business members have another incentive to purchase through the program, in the form of quarterly rebates. The more stores that particapte in the program, the greater rebates can be earned. Another part of the program, which is still in its early phase, is geared toward individual consumers.“Individuals who join the program will receive a DMS card,” Angela says, “so when you walk into a participating business, you’re going to receive a certain percentage off your bill. So anyone can participate” and enjoy the savings that result from bulk buying, she explains. DMS stickers in store windows will help consumers identify participating businesses. “For instance, let’s say an average family spends $100 a week on groceries. If an Indian family buys their groceries from Spice Bazaar, they can save 10 percent on their bill, so in a month, they’ll save $40 on groceries,” says Angela. She’s also able to offer participating businesses a number of new products, which she hunts down herself. “I do a lot of scouring for products,” she says, “so we always have new product lines in the stores.” A side benefit is that Angela gets to sample many of the products. “My favorite are the Betty Crocker 7-Layer bars, graciously provided by H.T. Hackney,” she says with a smile. Two other components of Diamond Merchant Services are the loyalty program and the fleet gas card. The loyalty program is a way to let customers know, via stickers located next to gas pumps, that all Diamond Oil

stores are locally owned and operated, and that the storeowners value the loyalty of their customers. The fleet card gives businesses a way to purchase gas at competitive prices from the stores. The best part: There’s no charge for a basic membership in the Diamond Merchant Services program, although additional benefits are offered to businesses that choose the premium membership. In the coming months, Angela’s goal is to get more businesses involved, since the more that participate in bulk-buying, the greater discounts she can negotiate with distributors. She’s especially focused on getting more restaurants into the consumer program. These businesses can become partners and offer discounts to DMS members. She’s also exploring ways to use technology to help her customers make and save money. For instance, she’s very active in updating the company’s Facebook page, where she announces new products and specials, and makes readers aware of what’s going on at the Diamond Oil stores. Angela foresees a time in the near future when Diamond Merchant Services will fulfill every need of storeowners and retailers, as well as individual consumers. For instance, the program now offers insurance through Wise Choice Insurance Agency. “It’s a full-service insurance agency available to anybody,”she says. Beyond that, she sees an opportunity to negotiate for just about any product a business or consumer needs. “If a small store needs to order paper, then I’ll negotiate a discount price for paper,” she explains. “My market is huge. For me, the sky is the limit. The utimate goal is to help our busineses maximize their profits.” for information:

Diamond Oil LLC

1820 S.E. 18th Ave #3 Ocala, Fl. 34471 Phone: 352-390-8039 www.facebook.com/diamond oil

™ Coca-Cola is a registered trademark of the Coca-Cola company

PHOTOs: fred lopez

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redeemerchristianschool Engaging students in building a foundation rooted in the truth of God’s Word

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In the fall of 1999, Redeemer Christian School prayed for 35 students. God brought 70 through their doors. Redeemer Christian School, the local educational institution of choice today for over 140 families, was the natural outgrowth of a longheld vision of the Marion County based Lyall Family. The Lyalls were inspired to create an educational venue where the word of God could be infused in every subject of education – and to teach children to make all decisions based upon the truth of God’s Word. Victor Hugo once said

that “there is nothing more powerful than an idea whose time has come.” So it was with Redeemer Christian School. After many years of setbacks and obstacles, God brought Bernie and Ann Abbott to the scene, both having long histories in school administration. They sacrificially gave two years of their lives with no salary to lay the foundation of Redeemer Christian School. Together with Ted Strawbridge, pastor of Good Shepherd Presbyterian Church, the vision was complete to move this institution forward. As these leaders shared the vision and mission of the school, many families began to share the vision and desire the things the school was devoted to for their children. Today, Redeemer is still looking for families to partner together for the highest good of their children, serving students ranging from K3 to 8th Grade. This partnership in education at Redeemer is an integrative one which involves the home, the school and the church, consistently teaching the same principles, concepts

and skills. Because of that intentional consistency in curriculum, RCS helps develop a firm foundation for a child to build on. At Redeemer Christian School, our well-rounded program of study is our signature. Designed to address every aspect of the child’s being – spiritual, intellectual, physical, artistic and social, our curriculum culminates into a welleducated, Christ-centered individual. Because of this, Redeemer students are recognizable in their

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understanding of what they believe, why they believe it, and how to articulate those beliefs to others. They have a clear understanding of what it means to live from a Biblical perspective, and upon graduation from RCS, students will have manifested a personal relationship with Jesus Christ and a vibrant understanding of God’s call in their life. As Redeemer parent Lisa Lewis notes, “Redeemer has meant a lot as in giving my daughter the foundation of Christ that I wanted for her. It has met and gone above all my expectations.” In addition, recognizing the uniqueness of each individual as a creation of God, Redeemer designs a program for each graduate to fulfill the highest potential possible according to their giftedness. This high level of personalization could not be possible without a devoted team of exceptional staff. Parent Tom Stanfield captures the spirit with which the team at Redeemer embodies this approach, noting that “The biggest thing I’ve seen at Redeemer is the amount of engagement that the staff members… have with the kids. They really do care. They really do have a passion for the kids. Everyone from the principal down greets

the children by name.” This translates into an inherent sense of selfworth among our students. Bible & Literature teacher Cindy Jensen summarizes it best by saying, “I love the fact that here at Redeemer (students) are able to… develop their identity in a safe place. We deal with the whole child and we really become a family here.” Another distinguishing aspect of Redeemer comes via the acknowledgment that the human body is the temple of the Holy Spirit. With this fact as a foundation, graduates will demonstrate attitudes and practices that allow for the growth of strong, healthy bodies and minds. This is accomplished through daily physical education classes. As Coach Eric Huffer notes, “With having PE every day, we get to build our bodies up; build our temples up for the Lord to get strong physically.” To know Redeemer school is to be endeared to its staff, leadership, students and programming. As we prepare our children for Godly citizenship as stewards who will better their communities and world through Christlike compassion, we invite you to let us help acquaint you with Redeemer Christian

School via our website (www.redeemerlions.com) or through a personal tour of our facility.

for information:

Redeemer Christian School 155 SW 87th Place Ocala, FL 34476 352.854.2999 www.redeemerlions.com

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themiracleworker Shannon Gunter, founder of Step-by-Step Success, has had success of her own in improving the lives of children with autism Story: John Sotomayor

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essica Rodriguez was concerned about her daughter. Her beautiful one-year-old little girl with curly light brown hair and bright blue eyes would not respond to her pediatrician’s commands, nor to hers. In fact, Stephanie had not started speaking yet. Not a single word. Only sounds. Family and friends tried to comfort her. “Stephanie is still young. Give her time.” But time passed, and still she wasn’t talking. This caused the family great concern. They were frustrated and worried. Stephanie was now two years old and uncommunicative, living in her own world. Stephanie would not play with toys instead she would line them up. When others greeted her, she stared blankly. Searching for answers to her daughter’s delays in development, Jessica

not have any matching or other prekindergarten skills, and was not potty trained. She lacked important basic skills. So Gunter began with developing some form of communication. “We began by introducing sign language,” says Gunter. She also began working on basic pre-kindergarten skills, such as matching, completing puzzles and identifying everyday items. “We continued to work on those basic skills using the ABLLS Protocols – the Assessment of Basic Language and Learning skills. We used it to not only develop more and more visual and imitative skills, but to also increase her ability to communicate.” Gunter started with things that Stephanie enjoyed; things she requested many times throughout her day often through the display of problem behavior. Gunter began replacing the

initial sounds of the W, then the E, until she was able to ask for Wu-E.“Today, she can repeat almost every line from Finding Nemo,”says Gunter. Stephanie can now read more than 1,000 words. She’s doing multiplication, addition and subtraction. “She is a phenomenal little learner,” says Gunter, who notes that Stephanie went from hardly any skills to talking, being pottytrained and doing math way beyond her age level. Infatuated with numbers, Stephanie can tell time, count money and surf the Internet, adds John Jordan, Step-by-Step Success office manager. Only interested in certain scenes of Nemo, Stephanie prefers to search onYouTube for the Nemo scene she likes. And she specifically skips over the scenes she doesn’t like as well.“It really is quite fantastic to see,”says Jordan. Stephanie is only one of many little

“We continued to work on those basic skills using the ABLLS Protocols – the Assessment of Basic Language and Learning Skills. We used it to not only develop more and more visual and imitative skills, but to also increase her ability to communicate.” put Stephanie through a series of tests, both neurological and psychological. When Stephanie was four, Jessica was told by specialists at Shands that her daughter had Autism. Jessica’s questions of“why me”turned into “what now?” She desperately wanted to know what she could do for her daughter. How will she survive in an unmerciful world? Her questions were answered by a friend who knew someone in the same situation. A family friend from Puerto Rico knew a friend in Florida with a child with Autism. She gently directed Jessica to Step-by-Step Success and to Shannon Gunter, MS, BCBA, the organization’s founder. Stephanie Thrasher, Jessica’s daughter, now six years old, was three when Gunter began working with her. At the time, Stephanie was non-vocal, did

inappropriate behaviors with signs, and Stephanie very soon began signing for videos.That was her very first sign. Gunter soon switched to vocalization, which was simply getting Stephanie to imitate the initial sounds of words – a major struggle for Stephanie. But she was also infatuated with numbers. So Gunter took that and ran with it. She started teaching Stephanie how to identify numbers by asking her to locate them on number cards placed across the table. Even though she was non-vocal, Stephanie quickly learned to identify numbers 1 through 100. “We moved through these skills very quickly,” says Gunter. Gunter continued to work on communication skills, encouraging Stephanie to use more and more words. Stephanie’s favorite cartoon was Wubzy. Gunter began by having her say the

miracles Gunter has had the pleasure of helping through her business, Stepby-Step Success. There are hundreds more like Stephanie throughout the 12 counties in North Central Florida Gunter covers, from Alachua to Volusia and, of course, including Marion. From the Heart “Our main purpose,”says Gunter“is to improve the quality of life for individuals with developmental disabilities.” That often involves getting them closer to where their academic peers are, teaching them to be more independent with personal care, teaching them appropriate communication skills and/or reducing problematic behaviors that limit their ability to participate in the community. “We want to provide them with as many opportunities as possible,”says Gunter. Gunter started Step-by-Step in July 2008 after she finished grad school with

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a Masters of Science in Applied Behavior Analysis. However, she’s worked in the field for 15 years. The business began with private one-on-one therapy and soon grew to include social skills groups and an early intervention center. Prior to starting her business, Gunter worked private cases before deciding it would be effective to incorporate her business, so that she could help parents afford these type of programs. Most parents were paying out-of-pocket, with limited resources available. The reason Gunter works tirelessly is to combat the misunderstanding of autism. “Often people set limits, saying this is as far as this child is ever going to go,” Gunter says. “However, I feel passionate that there is no limit to what these children can accomplish, although it may require something other than traditional teaching methods. As a society and as healthcare administrators, we have to realize that those with autism are just as capable as their peers; and so long as healthcare providers are able to shape appropriate behaviors and teach to the abilities of the learner, these children can go very far.“ Gunter searches for what works with each individual child.“If I have a four-yearold in here who can do multiplication, then we will do multiplication. We are going to go as far as that child can go, without limitation.” Those with autism are capable of doing many things, from personal care to calculus. “We cannot set limits, for when we set limits we take away opportunity,” emphasizes Gunter. If nothing else, the contribution Step-by-Step Success wishes to make is a greater awareness of autism. Attention to Detail Step-by-Step Success works with a variety of developmental delays including ADHD, ODD, Rhetts Syndrome, etc., however, their primary focus is on autism. It is a diagnosis that has only been around for approximately 30 years. Autism is typically diagnosed because of significant social delays, communication delays and repetitive behaviors. Symptoms and behaviors vary widely for

autism spectrum disorders (ASD.) Some children can be non-vocal and exhibit self-stimulatory (repetitive) behaviors, while others are very vocal and have mild to significant social delays. Behaviors vary from extreme to mild, from self-injurious to physically aggressive. Some children may bang their heads in order to access attention, while others may collapse to escape demands. So the challenge becomes, how do we go about changing these types of problem behaviors. It is a matter of not allowing problem behavior to continue to be an effective form of communication, but

rather replacing it with more acceptable and more appropriate behaviors. Step-by-Step Success offers a number of services. Many times children exhibit problematic behaviors in place of communication. They learn how to hit, bite, kick or scratch in order to communicate their wants and needs. Through Communication Training, Step-by-Step teaches communication in place of problem behavior – whether it is a picture exchange system, American sign language, vocalization, or using a communication device, the specialists provide the children some way to communicate their wants and needs effectively. Functional Behavioral Assessments are developed for any child who has problem behaviors and/or academic delays. Stepby-Step enters the classroom setting as well as all other environments in the child’s life, collecting some basic data to identify why the problem behaviors are occurring. Then Step-by-Step assesses the“function”or purpose of the problem behaviors, and makes recommendations to decrease problem behaviors while teaching other, more appropriate behaviors, in their place. Early detection and modification is key. Through the ABA Early Intervention Program, Step-by-Step works with younger children as early as one-and-ahalf to two years old, up to kindergarten age, where they introduce skills that are at level with typically developing peers. “We start with basic pre-k skills such as using a shape sorter or completing peg puzzles, and go as far as the child can go—be it reading simple sentences or completing physics homework; whatever the child needs to function successfully in their lives,”says Gunter. The goal is to give the children the tools they need to succeed in all environments. for information:

Step by Step

2516 SW 27th Ave. Ocala FL 34474 352-425-0385 www.step-by-stepsuccess.net

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Special Publications HELPED ME PUBLISH MY BOOK

Author Julie Ann Miller came to Special Publications in August of 2010 with her rough manuscript. “I want to publish my book,” she said. “Can you help me?” She sat down with one of Special Publications professional advisors and before she left that day she was told if all went well and she worked with them, she could have her book by Christmas. “They did what they said they would. Bud, my personal editor, didn’t hold back. He challenged me to be a better writer and deliver the best possible product I could. At times we fought, but it was always for the book. In the end I wound up with something I am proud to put my name on. This has been a very rewarding experience for me and I can’t say enough about the personalized help I received every step of the way as we gave birth to my book, Dopey Men.” Julie Ann Miller

PUBLISH YOUR BOOK TODAY

Whether it is your first book or your latest manuscript, we will help you publish it. We can help you truly captivate your audience with the perfect package. Our award-winning staff of editors and designers will provide you with everything you need to get your words in print and in readers’ hands. Whether it’s a mystery novel, children’s book, business journal, or a collection of poetry, we make your publishing dreams a reality with a simple process. You write. We provide you with editing, design, distribution, and marketing options that fit into your budget. Then you can share your story with the world! Just contact Gene McConnell at 352.622.2995 ext.317 or email to: gene@ocalamagazine.com

Dopey Men I’ve Known and Other Short Stories by Julie Ann Miller

Dopey Men is a hilarious collection of true stories that is sure to delight the reader as well as make them reflect on their own life. Too many women have gone down the same path as the author and are sure to identify with the tales she tells. There is laughter and there are tears. Each story is unique, but put together they tell the story of a woman’s life. Order your signed First Edition copy of Dopey Men today! Send your check or money order for $29.95 plus $5.50 for shipping and handling ($35.45 total) to: Special Publications, 743 S.E. Fort King Street, Ocala, Florida 34471. Please include who you would like the book personalized to. Please allow two weeks for delivery.

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you can bank on it STORY: JOHN SOTOMAYOR

In an effort to get money flowing again, local banks are rolling out new programs and services, and helping to educate their customers

The past few years have been rough on everyone, including banks and their customers. But the economic tide appears to be turning, and as we collectively

navigate the uncertain waters of 2011, many banks are working with their customers to help kick-start the economy. To get a better perspective on banking trends for 2011, we consulted a number of local bankers, who focused on three main issues: overall trends, including mobile banking and small business loans; current banking programs and services; and

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educational opportunities, particularly for first-time account holders and the struggling population living paycheck to paycheck. Our contributing bankers include George Durhan of Center State Bank, Larry Scott of Campus USA Credit Union, John Hunt of First Avenue National Bank, Tom Ingram of Gateway Bank, Phil Shuck of M&S Bank and Karen Hatch of Wachovia Bank, a Wells Fargo Company. The information provided by these leading b a n k e r s indicate how local financial institutions are willing and able to work with their customers to help them get back to firmer financial ground for 2011 and beyond. Banking Trends We’ve become an instantaccess society, which is reflected in the latest banking trends. People love their smart phones and PDAs, and banks have responded with a wide range of online financial services, including full-service banking, money movement, investment

asset management and other financial and risk management products and services. The goal is“anytime, anywhere access,” says George Durhan of Center State Bank. For example, the free and secure Wells Fargo Mobile Banking service allows consumer and small business customers to connect to their Wells Fargo accounts through their Android, Blackberry, Palm, iPhone or iPod Touch mobile banking applications. Among other activities, customers can quickly log in to check their accounts or find the nearest Wells Fargo ATMs, says Karen Hatch. Small business loans are part of the fuel that drives the economy, especially in tough economic times. Tom Ingram of Gateway Bank and Larry Scott of Campus USA point to the U.S. Treasury’s new Small Business Lending Fund, set at $30 billion, as an important resource. John Hunt of First Avenue National Bank concurs. “[First Avenue] applied for the maximum amount we are eligible for [through the fund], which is $3.9 million,”

he says. The fund is designed to provide an impetus to lending, particularly to small businesses. The reason? As lending by banks to small businesses increases, the amount banks pay for the funds is reduced. The closing date for obtaining the funds is March 31st, after which lending to small businesses should increase. Hunt hopes for a domino effect, as the funds help build businesses, which in turn hire new employees, creating jobs in our community. Programs and Services A happy customer is an active customer. In banking, a happy customer is one who can conduct his or her financial affairs with ease. Most banks today offer online banking services such as bill pay and Remote Deposit Capture, says Phil Shuck of M&S Bank. Bill pay allows customers and small businesses to perform various banking functions from a home or office computer and, more importantly, make payments to several different vendors. Remote Deposit continued on page 74

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you can bank on it continued from page 72

Capture allows a business or individual to safely deposit checks from a place of business or from home. M a ny b a n k s e n t i c e customers with free services to garner more accounts and thus more lending ability. First Avenue, for instance, offers free checking accounts for individual customers with free bill payment services and, for small businesses, free courier service. To help customers improve savings, financial security and money management, Gateway offers a free Second Opinion on their financial and investment plans. The bank also offers a program called Gateway At Work, which provides an array of rewards programs to the employees of client companies. An M&S program offers customers access to an investment consultant for such services as retirement planning, investment options and rainy day strategies. First Avenue specializes in estate planning and asset

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protection for professionals and entrepreneurs. These programs and services can help customers save significant amounts of money, and they help provide peace of mind. Educating Customers A financially literate customer is a stable customer. Banks are doing their part to keep customers informed. Some of the techniques they’re using are cutting-edge, while others are old school. Hatch, for instance, has assisted the Marion Technical Institute in its Business and Finance Academy and taught Junior Achievement classes in high schools for more than 14 years. Her bank, Wells Fargo, offers a Hands-on Banking program that provides customers with the essentials of financial education, real-world skills and knowledge everyone can use. The program is available in both English and Spanish, and is offered free online. “The program looks at making the most of your money, protecting yourself financially from identity theft and other scams,

using credit wisely and creating a financial future,” Hatch explains. A number of other banks, including M&S, First Avenue and Gateway, are involved with MTI as business partners and program sponsors. In addition, some banks offer seminars for customers. Gateway hosted one last January called the Bond Conundrum, which provided details on investment alternatives for customers who are tired of low interest rates. Phil Shuck of M&S recommends that anyone living paycheck-topaycheck with a checkered financial history should look into a new initiative sponsored by United Way of Marion County. Known as the Bank on Marion, the program is designed to assist individuals and households who are less knowledgeable about finance by helping them open savings and checking accounts at any one of 13 participating banks and credit unions. In addition, the program helps educate individuals about the fundamentals of managing money. For more

information, call 732-9696 or visit www.bankonmarion. org. Lending in 2011 and Beyond It’s one of the most pressing questions for bankers today. Since 2008, people have been asking Durhan, “Do you think we’re at the bottom yet?” He admits he still doesn’t know the answer. However, he believes lending in F l o r i d a w i l l i m p rov e sometime after the rest of the nation, given how hard the state has been hit by the economic downturn. And, unfortunately, lending in Ocala will improve after the rest of the state. Financial institutions are attempting to balance their business loan portfolios with long-term risk, adds Campus USA’s Scott.“We’re reviewing loans with project-specific cash flows,” he says. “We’re seeking owner-occupied opportunities where collateral values are solid and not prone to further depreciation.” In the end, all bankers hope lending will increase in 2011. There are signs that individual borrowers are stabilizing, says Durhan. Low interest rates should continue to entice those who are borrowing or refinancing. And as always, good loans can help banks establish relationships with customers that can be beneficial for many years to come.

March

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creating quality jobs for our community more than employees - more than just a job By Ginger Broslat

Last November, when EDC President/CEO Pete Tesch announced the Senture expansion that would be creating 101 jobs, he knew it was good news. Senture has been an upstanding corporate citizen, and despite offers for them to expand in other locations, they chose to grow in Ocala. “It is gratifying to work with companies like Senture and partner with them to move to the next level of growth,”said Tesch. “These are good jobs for our residents.” “Since we are based in Kentucky, there was a strong pull for us to place the expansion there,” said Senture President/CEO Chris Deaton. “It’s no secret communities across the nation are pulling out all the stops to bring jobs to their area. However, the effort put forth by the EDC staff and the community, combined with the great employees we found, were the deciding factors for us to expand in Ocala.” Senture’s site location within the Enterprise Zone provided additional motivation to choose Ocala. I am grateful for the willingness of this community to work with us on this project and look forward to continued growth here,”said Deaton.“Locating in designated zones gives us one more box to check in the positive column for things we have in the pipeline with federal contracts. Ocala has some attractive advantages in that regard.” Senture Senior Vice President Jeremy Deaton expressed his thoughts about the Marion County employees. “This operation in Ocala has always out-performed the industry standard for productivity and longevity,” said Deaton. “The caliber of people we have added to our team has made a tremendous impact on our ability to attract new accounts, which enables us to create more jobs.” New job creation is celebrated by the EDC and our community leaders, but it doesn’t compare to the celebration that occurs in

households where our citizens struggled through the economic stress of unemployment and finally found new jobs and hopes for a brighter future. Jaime Tracy can attest to the importance of job creation. “I was laid off from a sales position and had been out of work for months,” said Jaime. “As a single mom with three children, it was scary, especially knowing how many people are out of work.” Tracy was hired by Senture to work in the customer service call center that was expanded at the end of 2010. Since then, Senture has invested in her future. She received classes and training to become an agent to work with the Coventry Healthcare Account. Some customer service calls can be handled by entry-level representatives, but others need assistance from the licensed insurance agents. Senture paid for Tracy’s training and licensing fees, and increased her wages by 30 percent. Kelly Prus was already a licensed health agent working as an independent contractor. She enjoyed her work, but needed the security of the kind of benefits Senture can provide. “I am really proud to be a member of Senture’s team,” said Prus. “They are very committed to our community and family oriented. It’s a great place to work.” Senture Operations Director Dennis Prindle was astounded by the number of licensed agents they were able to recruit. “Kelly is just one example of the high level of employees we have found in this community. We work hard to create the kind of atmosphere and benefits that make them want to stay.” “When we invest in employees like Jaime and Kelly, we do everything we can to keep them,” said Senture VP of Operations and Business Development Alex DeJesus. “We have a very low turnover because we treat our employees well...when they succeed, we succeed.”

Senture team members pictured above are excited about the company’s local growth and look forward to future expansions. (L to R): Operations Director Dennis Prindle, Licensed Health AgentJaime Tracy, VP of Operations and Business Development Alex DeJesus, Licensed Health Agent Kelly Prus, and Senior VP Jeremy Deaton.

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promotional feature

a showcase of local businesses Local businesses will showcase their latest products and services at Destination 352 Expo, a fun, friendly, family-oriented event taking place at the Paddock Mall in April

Visitors who stop by the Paddock Mall on Saturday, April 9, for the inaugural Destination 352 event will have the opportunity to see the latest products and services offered by a wide range of local businesses. Called “a business expo with a twist” by its founder and organizer, Russell Monllos, Destination 352 will showcase “the best of the 352 area,” including products and services related to health, the home, fashion, finances and recreational activities. In addition, the event will include a number of family-oriented activities, such as a Kid’s Corner, fashion shows and a DJ. The goal is to provide a relaxing, enjoyable atmosphere, where attendees can visit the booths of local businesses,

meet the owners and employees, and ask any questions they might have about available products and services. “There will be a nice mix of businesses at the event,”says Monllos.“That’s one of the nice things about this expo—it’s not just one category of businesses.”Admission to the event and all activities is free to the public. “I wanted to put on an event that was something different, where there was something for everyone,” says Monllos. “I’ve been planning it for awhile, and got the idea to bring it into the mall. I wanted to give businesses the opportunity to promote themselves, but also with a twist by adding something for the community.” Throughout the event, which takes

place from 12 noon until 5 p.m., attendees will be entertained by DJs, as well as by three fashion shows and a number of demonstrations, which will take place on the Escape Salon & Spa Fashion Runway throughout the afternoon. The fashion shows, which will highlight the latest clothing trends, will be presented by The Gap, Greiner’s, Jezebel’s and Macy’s. “Each fashion show will have a different theme,” Monllos says, noting that the shows will focus on casual, career and formal fashions. “We’re coordinating with all the stores on the fashion shows. Everyone is working together and it’s very exciting.” At the Cribs 2 College Kid’s Corner,

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families can participate in a number of activities, including color/craft stations and mascot meet-and-greets. The event gives local businesses a chance to promote themselves and generate new contacts locally, as well as network with other businesses. In addition, it gives attendees a chance to find out more about available businesses and services in a casual and friendly environment. Ocala Magazine, a sponsor of the event, will be represented at the event, and is working with local businesses on securing booth space. Response from the business community has been very positive, Monllos says.“I’ve been going out to talk to people, and their reaction has been very good. I think businesses are looking for new and unique ways to promote themselves—ways that are affordable and unique. That’s what I like about expos. They present a great way for businesses to meet the public.” Expos also offer businesses “a unique way to complement their advertising,” says Monllos, since attendees can “see, smell, taste and feel” products. “If you’re a relatively new business and you don’t have a big budget right now, it’s a good opportunity to get out there and promote your products and services.” Booth space for the April event at Paddock Mall is still available. “We try to make it real simple for exhibitors,” says Monllos.“All they have to do on Saturday is show up, find the table with their sign on it, and they’re good to go. We’ll have the stage and tables all set up the day before. Everything is in the Exhibitors’ Guide to make it as easy as possible.” Monllos hopes the Destination 352 event serves as the linchpin for a number of similar events he’s planning throughout the region and state. “This is our signature event,” he says, and plans to schedule the event annually in Ocala, with a number of other events in such cities as St. Petersburg or Tampa throughout the year. Attendees and exhibitors interested in participating in the Destination 352 event can get more information by visiting www.destination352.com or calling 352201-4882.

“Getting out into the public eye is so important. Relating to the community by being available and approachable is what Cindi with an eye Photography strives for. Destination 352 Expo is a well branded and organized event. I am looking forward to the event.” Cindi Williams, Owner/Photographer Cindi with an eye Photography

“With hundreds of people visiting our booth, the Destination 352 Expo was a huge public awareness effort for our non-profit. We were able to make our services more known to the general public, as well as network with several other businesses and organizations. Looking forward to attending every year!” Blaire Peterson , Community Liaison Central Healthy Start Coalition

“It has been a pleasure working with Studio 352 Events. They have a very professional and courteous staff. “352” sponsored events have provided our salon with quality leads which have lead to increased clientele. As always, we are looking forward to our next “352” sponsored event.” Escapescape Salon & Spa

“Being a part of Destination 352 Expo connected us with several businesses. We were very excited to be part of such a fantastic event that brought businesses together from all over. Despite the cold and rainy weather the turnout was great. We definitely will be participating in future expos, and we have since worked with Studio 352 Events on several projects at Black Diamond.” Mike Moore, General Manager Black Diamond Ranch

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•Volume No. 4 •

the spine report A MONTHLY CASE STUDY

Gulfcoast Spine Institute specializes in minimally invasive spinal surgery, which results in quicker recovery for patients.

ALAN D.:

Case Study: Alan D. (Male), Age: 71, Height: 5 Ft. 9 in., Weight: 214 LBS. Alan D., age 71, came to Dr. Ronzo with severe right leg pain beginning over the trochantor down through the leg. He also had weakness, numbness, and tingling in his right foot that increased while walking. These symptoms began a year before his first visit. Thus far he had been treated with medication and physical therapy, but neither of them gave him significant relief. His pain was aggravated by many simple things: walking, standing, sitting, stooping, bending, and activity in general. He found little relief in any position- sitting or lying down. He frequently had trouble finding sleep and staying asleep. Because of all of the pain he could walk only 1-2 blocks at a time. Upon examination he was found to have acquired a limp while walking to avoid the pain. He could only bend to touch his knees, and back pain was worsened with just about any movement. The seated straight leg raise produces back pain and ipsilateral leg pain at only 30 degrees. His x-rays revealed degenerative changes with scoliosis and spondylolisthesis at lumbar 4 to lumbar 5 with a facet cyst on the right. The x-ray films also showed severe central, recess stenosis. Due to the severity of his symptoms and the results of his x-rays Dr. Ronzo fit him with a brace at the first visit in the office. They also agreed upon proceeding with an L4-5 decompression and facetectomy. About three weeks later he was at Citrus Memorial Hospital at 6 am where his surgery was performedthrough a one inch incision. After the surgery was done the incision was covered with a Band Aid. Alan was wheeled back to his room to recover and left at 12 pm the same day with no pain even without medication. His blood loss was nil and there were no complications. At his post op follow up visit just 10 days after surgery, the leg pain which had inhibited his once active lifestyle was now gone.

“I had pain in my right hip that was not treatable by normal methods. I was talking to some friends, they recommended Dr. Ronzo. The pain made it so I couldn’t dance, golf, get around, and it just hurt a lot. I was on pain medication for four months, tried therapy, and after reviewing my X-rays it was apparent no therapy was going to fix it. Dr. Ronzo took two x-rays and said here’s your problem and this is how we’re going to solve it. I went in to the hospital at 6 am and left at 12 pm with absolutely no pain. That was without pain pills. In a matter of six hours my life completely changed back to the way it used to be. A home health care service came to change the bandages; I had a brace and other useful tools for recovery.” “I’ve never seen a bill from anybody. Medicare and AARP covered it all. I went into the office the tenth day after surgery and he said I could hang up or throw out my brace and cancel my next appointment because I didn’t need it. I’ve talked to other people about my results, and my wife is going to see him about her neck. It was easier than going to the dentist. An experience that I thought was going to be scary actually turned out to be one of the best things I’ve done.”

To view the details of this exciting operative method, visit www.gulfcoastspine.net. Click on the “Technology” tab, then on the far right click on METRx Microscope System. Click under the photo in the “Related Links” box (Microscopic Discectomy animation) and play the narrated version for play by play details of the surgical procedure.

GULFCOAST SPINE INSTITUTE Three locations to serve our patients: The Villages, Inverness, and Spring Hill Call for an appointment: Toll Free 1-855-Gulfcoast (1-855-485-3262) James J. Ronzo, D.O.

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Frank Bono, D.O.

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Q

a

and

Meenu Jethwani

Q:

I underwent a lumpectomy five years ago without any complications. Why have I developed lymphedema in my arm after taking a flight?

travel can present complications to individuals at risk of developing a: Air lymphedema. Those with confirmed lymphedema, or at risk of developing

Q:a:

Q:a: Q:a:

Q:

are effective in removing water, but do not remove proteins. a: ItPumps must be stressed that the primary goal in Lymphedema treatment

it, should consider compression to the affected limb. A medical compression garment should be recommended and sized by a healthcare practitioner who is experienced in garment fitting.

What is the rationale for the use of compression during air travel? The decreased air pressure within a plane’s cabin increases swelling in a lymphedematous limb as tissue pressures are physiologically altered. (1) External pressures on a limb cause changes in the fluid production in the tissues; (2) the decreased pressure in a plane’s cabin results in a decrease to the fluid moved into the lymphatic system, generally resulting in an exacerbation of lymphedema; (3) the use of compression garments support favorable resorption and decrease the potential for fluid accumulation in the tissue; (4) the use of compression bandages will potentially increase the interstitial tissue pressure and enhance the muscle pump in the lymphedematous extremity. The beneficial outcomes are two-fold. First, resorption of fluid at the capillary level is enhanced due to the compression. Second, the garment or bandages stimulate the lymphatic system, via the muscle pump, and uptake of extracellular fluid increases, helping to prevent an exacerbation of lymphedema.

Who is at risk for lymphedema? Individuals who have a known insufficiency of their lymphatic system are at risk. This includes people who have undergone removal of lymph nodes or radiation therapy or with chronic venous insufficiencies. At-risk individuals have altered lymphatic function that may impede the body’s ability to take up excess fluids that escape into the tissues. Individuals at risk should pay close attention to changes in sensations of their extremities, such as heaviness and fullness of aching that may signal the onset of lymphedema from an airline flight.

What are other considerations for air travel? In addition to alterations in air pressure, air travel is sedentary in nature, which causes blood and lymphatic circulation to slow. This may precipitate an exacerbation of swelling as fluid pools in a dependent extremity. All individuals traveling by plane are advised to move their limbs frequently to help prevent swelling. Standing and moving around the cabin frequently will encourage improved uptake of extracellular fluid and help prevent further accumulation of fluid in the tissues.

Can I use compression pumps instead of manual drainage and compression bandages?

Q:a:

is the removal of excess plasma proteins from the interstitial tissues. Proteins remaining in the tissues create more scar tissue. Compression pumps reduce the water content in the lymphadematous limb, and the extremity will initially become smaller with the application of pneumatic compression. However, if the water content is reduced, but the accumulated protein molecules remain, this will result in more water leaving the blood capillaries, exacerbating the swelling. These are a number of disadvantages of compression pump therapy for lymphedema management: • Intact functioning lymph collectors may be destroyed • Trunk quadrants previously not swollen may fill with fluid • Can cause swelling of external genitalia • Moves water to the extremity, where it accumulates • Moves water, but not protein • Have no effect on softening of fibrotic tissue and may worsen fibrosis • Application is long and questionable (Minimum of four hours; some protocols suggest eight) • Patients are immobile during pump sessions • No standardized settings Pneumatic compression pumps should only be used (if used at all) in combination with Complete Decongestive Therapy.

Can I use ace wraps instead of short stretch bandages? The primary goal in compression therapy is to maintain the decongestive effect achieved during a manual lymph drainage (MLD) session (e.g., to prevent re-accumulation of fluid into the tissues.) Without the benefits provided by compression therapy, successful treatment of lymphedema would be impossible. Short stretch bandages allow for about 60% extensibility of the bandage’s original length, and exert a high working pressure on the tissues to form a strong support during muscle contraction. LongStretch bandages (ACE bandages) contain up to 160% elasticity and retain a low working pressure. Long stretch bandages exert a relatively high resting pressure, during which the venous and lymphatic vessels primarily in the skin (above the fascia) are compressed. This permanent compression may cause a tourniquet effect on the bandaged extremity. Short stretch bandages employ a very low resting pressure on the tissues and its vascular systems. The risk of a tourniquet effect is therefore relatively low as long as a specially trained individual applies the compression bandages correctly. The high working and low resting pressure qualities of short-stretch bandages make them the preferred compression bandage in the management of lymphedema and other swellings.

PHYSICAL THERAPY & LYMPHEDEMA TREATMENT CENTER “Our Goal Is to Get Our Patients Back to Their Normal Life” OCALA EAST • 352-732-4006 OCALA WEST • 352-237-0073 THE VILLAGES • 352-391-9500 For More Information send email to: meenu@therapyforyou.com • ( Call to Schedule Your FREE Screening)

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cala’s magazine celebrating our 30th anniversary Representing the ultimate in gracious Central Florida living

winner

highest number of awards, honors and recognitions for any magazine in Central Florida

most loyal magazine readership in Central Florida according to the 2010 Media Audit survey

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the Ocala Medical

journal health+medical

by the numbers

25,464

Number of orthopedic surgeons in the U.S. (in 2008) _______

32

Average number of procedures performed monthly by an orthopedic surgeon _______

34.4%

medstats $850 billion

Cost of musculoskeletal disorders in the U.S. annually _______

21 million

Approximate number of visits to physicians’ offices due to back problems (2006)

12 million

Approximate number of visits to physicians’ offices due to knee problems (2006) _______

440 million

Work loss days annually in the U.S. due to musculoskeletal injuries

Source: American Academy of Orthopaedic Surgery

photo: shutterstock

Percentage of orthopedic surgeons who specialize in adult knee surgeries, making this the most popular subspecialty in orthopedics _______

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Ocala medical journal

three brilliant advances in orthopedics

Joint-replacement patients are getting better faster with less pain, thanks to advancements in three key areas STORY: CATH RATHBONE

Orthopedic surgery is an extremely diverse and complex field that deals with the skeletal system in its entirety. In the last 20 years it has undergone a dramatic revolution thanks to computers, gene therapy and the latest trend, orthopedic molecular biology. But what does it all mean for us? How can we understand, in plain English, what’s currently happening so we can make better choices when we consider joint replacement either for ourselves or for a loved one? Back in 1960, when Chubby Checker was driving the world mad as they wiggled their hips to the Twist, a British orthopedic surgeon named Sir John Charnley was also doing something with hips. His revolution was quite different, however, as he pioneered the first hip replacement. The prototype implant was made out of stainless steel and fitted into a polymer socket. Since then, hip replacement has become one of the most common medical procedures around the world and has changed in many ways. Complete knee replacements followed 10 years later, along with elbow and shoulder replacements. There are many reasons for an arthroplasty (joint continued on page 86

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ILLUSTRATION/PHOTOGRAPHY CREDIT I NAME GOES HERE

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Ocala medical journal continued from page 84

replacement): a sports injury, a fall, an old break, osteoarthritis and osteoporosis being among the top ones. Typically they all involve pain and breakdown. While in the past most arthroplasties were performed on older patients, it is more and more common to see younger candidates coming to the operating table today. Why? Lifestyle change. We are exercising more, living longer, looking for a more active life and therefore demanding more from our key joints. More of us are becoming weekend workout warriors, and some don’t always perform vital actions like warming up before or stretching after we’re done, which over time results in increased joint wear and tear. According to the American Academy of Orthopedic Surgeons, 193,000 hip replacements are performed every year in the United States, which means doctors get plenty of patient feedback. This information is used in medical research to improve key areas of arthroplasty. As patients, we want to get better faster with less pain. We also want our implants to last longer and

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allow us a return to our pre-operation lifestyle. Here are three advancements in orthopedics that are helping patients go home quicker and get on with their lives pain-free. 1. Shorter recovery times. This advancement is being achieved through arthroscopic surgery, or keyhole surgery. By using this technique, doctors are able to operate on patients using smaller cuts, which dramatically speeds up recovery time and results in less blood loss, less post-op pain, less chance of infection and less time in bed. Instead of spending weeks and months in pain and rehab, most patients are almost immediately mobile, reducing hospital stays from weeks to maybe three or four days (if there are no unexpected complications). As Shakespeare said, “Less is more,” and we couldn’t agree more in this instance. 2. Stronger materials. Changing a moving joint is like changing pistons in a car; it’s a mechanical thing. The piston’s job is to go up and down constantly, much like our joints, so we need them to be strong and reliable. In the past, joint replacements were expected to last about 10 years, but that’s not good enough today. Many advances have focused in the area of finding stronger materials, thus

avoiding the wearing down of the working joint. Currently, doctors are using ceramic pieces and applying what they call “metal-on-metal” technology, where both pieces are made of the same material. By doing this there’s less abrasion and less wearing down, which occurred with old-fashioned plasticon-metal joints. If you remember that ceramic tiles are used to coat the outer layer of the Space Shuttle to protect it during its re-entry to the Earth’s atmosphere, you’ll appreciate the toughness of this material. 3. Bespoke parts. Thanks to computer technology and laser cutting, doctors can now make customized joints for each patient. After the patient receives an MRI and a long limb x-ray, the results are fed into a computer, which uses special cutting guides to make new, perfectly aligned replacement pieces designed specifically for each individual. Because no one of us is alike, having a joint made to fit our particular bodies perfectly helps speed recovery and reduces blood loss and swelling, which means more mobility time faster. The key to rapid recovery in joint replacement is to get patients moving as quickly as possible after surgery. By implementing these advances, doctors are creating win-win situations, and dramatically improving the quality of our lives.

illustration/photography credit I name goes here

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VOX

“I FOR ONE WELCOME OUR NEW COMPUTER OVERLORDS.”

voice of the people

– Former Jeopardy champion Ken Jennings after being defeated in the TV game show by Watson, a computer created by IBM PHOTO: GETTY IMAGES

“I thought it might be another 10 years before something like this would happen.” – Jessi Miller of Little Black Mask, referring to her prestigious Silver Medal win at the Greater Ocala Advertising Federation ADDY awards

“NOTE TO SELF: FIND OUT WHO PRESENTS BEFORE YOU…” – Ken Daley of Bernie Little Distributing, on following Megan Baron, an MTI student who delivered a heart-warming speech to a standing ovation at the 9th Annual Celebrate Junior Achievement Breakfast

“This is a difficult program. Lots of notes, but very exciting.”

“WE ARE THE LAST MR. AND MS. CF FROM CFCC – EVER!”

– Maestro Matthew Wardell, during rehearsals for the Ocala Symphony Orchestra’s recent program, “A Birthday Bash”

– Rohan Dass, out-going Mr. CF, referring to the name change from Central Florida Community College to College of Central Florida, at the Mr. & Ms. CF Scholarship competition.

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