Good
HEALTH
INNOVATION FOR HEALTHCARE
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ENGAGEsms
SMS Based Communication
PATIENT ENGAGEMENT The Building Blocks of Quality International Business Centre, Delta Crescent, Warrington WA5 7WQ t: +44 (0)1925 715132, f: +44 (0)1925 715177, e: info@good4health.co.uk, www.good4health.co.uk
ENGAGEsms
Good
HEALTH
INNOVATION FOR HEALTHCARE
“Communicating with Patients and acting on their feedback to shape services in the NHS is fundamental to putting quality at the heart of the NHS“ - Joan Saddler, Director of Patient and Public Affairs, DoH
SMS-Based Communication
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Design the survey online using our secure web application
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Pass for approval
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Participant receives a question as a text message
• Are you interested in new ways of engaging with your patients? • Are traditional methods less successful than you want? • Would you be keen to try out SMS-Based contact?
If the answers are yes, then a ‘ENGAGEsms’ may be for you! Good4Health has launched a way of using SMS, WAP and WEB to improve contact with patients across the NHS. We provide full support with this product, to help you to create and manage contact forms, surveys, voting panels and info channels.
ENGAGEsms allows you to immediately measure the impact of SMS on your organisation and to quickly integrate mobile contact into your portfolio.
then replies with a text message
We have built in the following as standard; • Built-in Corporate Governance – Approval sign-off
• Easy to use interface for design and reporting • Enterprise-Class design – hooking into back-end systems • Ability to send Surveys to random recipients from your CRM • Large numbers of questions split across users • Free to Send/Receive – you bear the costs • Short-Code number for easy initiation • Ability to add Interactive Voice (IVR) surveys • Full support for WAP surveys • Can be used to enhance eMail, using SMS reminders • Multi-Lingual support for Social Inclusion • Bridges the Digital Divide • Improve your Knowledge Base With ENGAGEsms, you can run surveys for under £1. INSTANT • SIMPLE • INEXPENSIVE • RELEVANT • CONSISTENT
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View the results report online in real-time
CONtact us We would love to hear from you. If you have any questions or suggestions or would like an on-site demo, please call Good4Health Limited International Business Centre Delta Cr, Westbrook Warrington WA5 7WQ w: www.good4health.co.uk e: info@good4health.co.uk t: +44(0)1925 715132
ENGAGEsms
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