Contents Editor Sarah Black Publisher Jodi Araujo, CEM
POSTMASTER: 1120 Route 73, Suite 200, Mount Laurel, NJ, 08054; Phone: 855-GO-NADCA; Fax: 856-439-0525; E-mail: info@nadca.com; Website: www.nadca.com DucTales Magazine is published six times annually. NADCA annual dues include a paid s ubscription to DucTales. Yearly subscriptions to DucTales are available for $50. The National Air Duct Cleaners Association (NADCA) prints DucTales Magazine to provide its members and the HVAC system cleaning industry with a forum for the discussion of topics of interest. To that end, NADCA tries to include within DucTales a wide range of ideas and opinions. The ideas and opinions expressed by the authors who write articles for DucTales, however, are solely the views of the person expressing them, and do not necessarily represent the views, positions or policies of NADCA, its members, or its officers, directors or staff. NADCA is not responsible for claims made in advertisements. NADCA does not endorse any particular manufacturer or supplier of equipment, chemicals or related products, nor any particular model of equipment.
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In Every Issue
Your Business
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President’s Message
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6
Executive Director’s Message
40
Committee Assignments
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New NADCA Members, ASCSs and CVIs
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Industry Calendar
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Industry News 7
HVAC Investigators Announces Release of Large Loss Case Study
NADCA News
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Indoor Air Quality Standard Modified
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A Fight to License: Wiping Out Substandard Air Duct Cleaning in Louisiana
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NADCA’s Fall Technical Conference
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28
2014 NADCA Safety Awards Application
A Partnership for Health: NAFA’s Presentation with the CDC in Delhi
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U.S. Indoor Air Quality Market
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Giving Back
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33
NADCA’s Rock Out Challenge
Steve Willis Named President of Steamatic, Inc.
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Newly Formed Anti-Fraud Task Force Protects NADCA & Customers
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Duct Cleaning after Michigan’s Great Flood of 2014
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Member Spotlight: County Group Companies
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NADCA Member Pioneers Reduction in Hospital-Acquired Infections
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Committee Spotlight
ECO BOX DucTales magazine text and cover pages are printed on SFI-Certified Anthem Plus Gloss paper using soy ink.
A Look at Sealing Ductwork
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President’s Message NADCA Officers
Where Did the Summer Go? By Bill Benito, NADCA President
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purposely didn’t schedule any meetings or trips for June, July or August after being away almost every month in the last half of 2013 and the first half of 2014. Just as I got used to the sun and fun of summer, fall arrived and NADCA-related business is back up to our idle speed of 60 MPH! If you missed the Fall Technical Conference in Atlanta in September you missed more than you know. The Fall Tech has become like a mini Annual Meeting. There were vendors with products from cleaning tools and collectors, to inspection cameras and compressors. There were even DEDP blowers for performing the new Dryer Exhaust Duct Performance Test. There are now two tracks: one for the entry level tech that teaches the basic fundamentals in the VMT classes and hands-on, and the advanced track for veterans that want to learn from the best. You now have two choices, about six months apart, to get your yearly required 6 CEC’s for ASCS recertification. There are so many ways to get the required CECs that coming to the Fall Tech just for 6 CECs might not seem like a good value. What makes the Fall Tech a great value is the 200-plus years of collective experience brought by the instructors. They are all willing to share it during breaks, lunches and the Friday night reception. Yes, you can get many of the same opportunities at the Annual Meeting, 3
All of the committees are hard at work and our membership retention is at 95 percent. Let that number sink in: 95 percent! Most associations are happy with 85 percent. but when it’s your tech getting answers to their tough questions it’s a win-win for you. As an owner myself, I want to be at the Annual Meeting to keep up with the business aspects and industry direction, but I want my field techs to talk with other techs to learn about their tips and techniques. I have to tell you that I consider myself in the top of the field with a mechanical
President Bill Benito, ASCS (’15) Connecticut Steam Cleaning Inc. P.O. Box 354 440 John Fitch Boulevard South Windsor, CT 06074 (860) 289-5100 FAX: (860) 528-5556 BillBenito@aol.com
Secretary Mike White, ASCS (’17) Clean Air Systems of LA, Inc. P.O. Box 6210 225 Mount Zion Road Shreveport, LA 71136 (318) 869-0344 FAX: (318) 869-0346 mike.white@ cleanairsystemsiaq.com
1st Vice President Michael Vinick, ASCS (’17) Duct & Vent Cleaning of America Inc. 311 Page Boulevard Springfield, MA 01104 (413) 734-8368 FAX: (413) 733-1997 mvinick@ductandvent.com
Treasurer Richard Lantz, ASCS (’15) Interior Maintenance Company 45 Scottdale Road Landsdowne, PA 19050 (757) 754-1453 richard@imc.cc
2nd Vice President Rick MacDonald, ASCS (’15) Armstrong Heating & Power Vac Inc. 720 East Industrial Park Drive, #9 Manchester, NH 03109 (603) 627-7016 FAX: (603) 627-7070 rmac@ahpv.com
NADCA Directors Dan Stradford, ASCS (‘15) Action Duct Cleaning 787 W. Woodbury Suite 2 Altadena, CA 91001 dstradford@aol.com
Kevin Uilkie, ASCS (‘17) K.M. Facility Services, LLC 5631 N. 52nd Avenue Glendale, AZ 85301 (623) 930-5490 kevin@kmfacserv.com
Jimmy Meyer, ASCS (‘16) Meyer Machine & Equipment 351 Main Street Antioch, IL (847) 395-2970 jimbob@meyermachine.com
Mark Zarzeczny, ASCS (‘17) Schoen Duct Cleaning 704 Cooper Street Edgewater Park, NJ 08010 (609) 835-9500
Carlos Gonzales-Boothby, ASCS (‘16) Indoor Environmental Consultants PO Box 191648 San Juan, Puerto Rico 009191648 (787) 568-8880 carlos@iec-pr.com
mark@ schoenairductcleaninginc.com
Immediate Past President Matt Mongiello, ASCS Interior Maintenance Company 45 Scottdale Road Lansdowne, PA 19050 (610) 626-1300 matt@imc.cc
NADCA Headquarters 1120 Route 73, Suite 200 Mount Laurel, NJ 08054 Toll Free: 855-GO-NADCA Phone: (856) 380-6810 Fax: (856) 439-0525 www.nadca.com
NADCA Staff Jodi Araujo, CEM Executive Director Kristy Cohen Assistant Executive Director Shay McClain Associate Meeting Manager
Victoria Ramsay Membership & Certification Coordinator Robin Geary Senior Meeting Manager Karen Spiro Industry Relations Manager
President’s Message
Training and Education
Made Easy! Custom training is now available to NADCA members! Instead of flying your entire staff somewhere to receive training, NADCA will bring the training to YOU!
Interested? Call NADCA Headquarters at (855) GO-NADCA to learn more.
Don’t miss the meeting in April 2015 – the location is great and it’s going to be more than a meeting. background and a MacGyver-like ability. But even this 35-year veteran, who rose to the Presidency of NADCA, was blown away with the tricks that Dave Monson showed in one of his classes. Cost to attend: $395; room for the night: $129; per diem expenses: $75; learning from Dave what little things every duct cleaner should have in his bag to solve some of the most common problems: Priceless! We just had our Board of Directors meeting at Marco Island, the location of our 2015 Annual Meeting. Don’t miss the meeting in April 2015 – the location is great and it’s going to be more than a meeting. We reviewed many topics, including an aggressive budget that has many things in it to promote our industry and public relations. All of the committees are hard at work and our membership retention is at 95 percent. Let that number sink in: 95 percent! Most associations are happy with 85 percent. Before the current economic turmoil, surveys for both trade and professional associations found that the average retention rate hovered between 82 and 90 percent. The average rates five years ago were a percentage point or two above this, and we would suspect that the average rate for the next year or
two might be several percentage points below. (Source: Policies and Procedures in Association Management, ASAE & The Center, 2010.) Your membership co-chairs, Michael Vinick and Kevin Uilkie were not satisfied with the 93 percent renewal we had two weeks before our meeting, and with the help of the excellent staff we have, were able to push it up to 95 percent. Every trade association has members that leave the industry or businesses that close, so it would be impossible to reach 100 percent. Try telling that to the co-chairs! As I write this message I am getting ready to head back down to Florida to start the CVI rebuild. The CVI has not been updated since it was introduced in 1997 and with all the changes in equipment and standards we are long overdue. I am excited to be working with some of the best CVI’s in the country. We will keep you updated when the changes are in place. Watch for more updates in our Air Conveyance e-newsletter. Well, I’ve got a bag to pack and a plane to catch. From me and all the board members, thank you for your support and NADCA’s continuing success.
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Executive Director’s Message
By Jodi Araujo, CEM; Executive Director Family is not an important thing. It’s everything. — Michael J. Fox
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o quote Cesare Pavese, “We do not remember days, we remember moments.” How profoundly accurate a quote! It seems that every time I turn on the television, listen to the radio or read the news online, the headlines are tragic, ominous and unsettling. New terror groups are forming and gathering steam; college students have gone missing during what should be their rite of passage into adulthood; and of course, the everlooming Ebola epidemic that has found its way to our shores. These new and changing threats to our society, to our way of life, while terrifying, haven’t yet caused us to stray from our daily routine. We continue to head out to work and school, to the grocery store and the ski slopes for some family fun as the weather turns and we are found spending our family time around the fire, safely inside and protected from the elements. As a mom to two young girls, I’m often reminded of how precious time is. As most of you, my work and my career are drivers to my success and the type of living I can provide for them. Sometimes I need to stop and remember that they only know what I show them, only live the life I provide and that more often than not, putting down my computer and engaging with them, giving them my D U C TA L E S
time, is far more valuable than the paycheck I earn. Our happiness isn’t defined by the square footage of our home or the type of car we drive, but more by our quality moments, the sense of love and family we have and the security and safety of the family we’ve built. We are always on the go, traveling around New Jersey and the rest of the country for soccer and basketball tournaments, gymnastics and dance classes and sometimes we even squeeze in a vacation or two since we have to be there anyway. With that in mind, why not consider bringing your family to Marco Island in April for our 2015 Annual Conference? I’ve had the pleasure of visiting this resort and I have to say, my girls would love to have the run of this place with the soft sand beaches and kid-friendly activities (all separate from the adult-only areas). Send your significant other to the spa or the beach for the day, take a boat ride, engage in the available watersports offered by the Marco Island Marriott and enjoy the big NADCA Member Party at the close of conference. This conference will prove to be different than conferences of the past three years because the location and venue have so much more to offer you, our attendee. This is a destination, it is MORE THAN A MEETING, and you won’t want to miss it! I hope to see you in sunny Florida this coming Spring!
NOVEMBER • DECEMBER 2014
A Few Housekeeping Notes • The 2014 renewal cycle is now complete and all unpaid companies have been terminated. Be sure to read all about our 95 percent renewal rate and how we continue to achieve outstanding success and maintenance of our core membership in the January/ February issue of DucTales. • Fall Tech once again put up record numbers in attendance and a full recap is included in this issue. If you’re not attending, or sending your techs, you are definitely missing tremendous opportunity to be a part of this growing and super successful event. • Registration for the Annual Meeting is now open. Visit nadca.com for full program details and to register.
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Industry News
HVAC Investigators Announces Release of Large Loss Case Study Large Loss Claim Assessment Service Proves Successful in Multi-system and High Exposure HVAC and Refrigeration Claims
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VAC Investigators (HVACi), the leading provider of objective investigations of HVAC and refrigeration damage, released a case study in October detailing a large loss claim investigation conducted by the firm. The case study also provided an overview of HVACi’s large loss claim assessment process. The case study, based on a recent assessment, illustrates a multi-system, large loss claim, assigned to HVACi by an independent adjuster in the summer of 2014. The insured claimed the full replacement of nearly 500 systems for a total of more than $4.5 million. The high settlement exposure and complex nature of the claim prompted the adjuster to engage HVACi’s large loss assessment team. Within nine business days, HVACi had completed the onsite investigation and provided a comprehensive damage assessment of each system to the adjuster with a recommended 7
settlement. As a result, the carrier was able to realize more than $4 million in accuracy versus the initial claimed amount. “The complex nature of HVAC systems increases the risk of any large loss claim, particularly with a claim of this size and scope,” says the assigning adjuster. “If it were not for HVACi’s objective assessment, we would have grossly overpaid for the replacement of many systems that could have easily been repaired, and some that were not damaged at all!” HVACi’s large loss claim process provides high exposure claims the scrutiny and attentiveness they warrant. By applying the necessary resources and a unique assessment process, HVACi is able to provide carriers with a comprehensive settlement recommendation for complex claims, far faster and more accurately than previously thought possible. D U C TA L E S
About HVAC Investigators HVAC Investigators is the nation’s leading provider of objective assessments and market analysis of HVAC insurance claims. The company provides timely inspections and actionable reports to help carriers settle HVAC claims more quickly and with a higher degree of accuracy. For more information, or to submit an assignment, visit HVACinvestigators. com or call 888.407.5224.
A copy of the case study is available via the HVAC Investigators website at hvacinvestigators.com/ 2014/10/large-loss-claimcase-study/.
NOVEMBER • DECEMBER 2014
Industry News
Indoor Air Quality Standard Modified
Proposed addendum b provides an alternate path of compliance that is needed by the marketplace for those situations where information required to determine system performance is unavailable or for smaller facilities with straightforward multiple zone applications, according to ASHRAE. Also open for public comment is proposed addendum c, which would revise the current definition of environmental tobacco smoke (ETS) to include emissions from electronic smoking devices and from smoking of cannabis, now allowed by some jurisdictions. The existing requirements for separation of ETS-free spaces from ETS spaces remain unchanged. The proposed addendum also would clarify that provision of acceptable indoor air quality is incompatible with the presence of ETS, including cannabis smoke and e-cigarette emissions.
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SHRAE has proposed an alternate compliance path for existing buildings in its indoor air quality standard, in a move that recognizes that the ventilation rate procedure may be difficult to apply in these facilities. Proposed addendum b is one of six addenda to ANSI/ASHRAE Standard 62.1-2013, Ventilation for Acceptable Indoor Air Quality, which was open for public comment through Oct. 5, 2014. Responding to increasing interest in sustainability in existing buildings, Standard 62.1 is cited frequently as a criterion for evaluating ventilation systems in existing buildings. Examples include LEED-EBOM, Energy Star and bEQ. D U C TA L E S
Some building categories, such as K-12 schools and office buildings, are frequently renovated and often have multiple zone systems that provide HVAC to similar space types. ASHRAE says Section 6 (including the ventilation rate procedure) of the standard was developed as a design standard. As such, Section 6 and Normative Appendix A have the complexity to allow for many complex system designs and airflow pathways. The scope of the standard states in part “the provisions of this standard are not intended to be applied retroactively when the standard is used as a mandatory regulation or code.”
NOVEMBER • DECEMBER 2014
In September, ASHRAE, the International Code Council, the American Institute of Architects, the Illuminating Engineering Society of North America and the U.S. Green Building Council signed a memorandum to collaborate on the development of Standard 189.1, the International Green Construction Code and the LEED green building program.
Stay updated on these developments at environmentalleader.com.
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Industry News
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Wiping Out Substandard Air Duct Cleaning in Louisiana
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ike White is on a mission. The 25-year veteran of the HVAC industry and NADCA member since 1990 has seen state regulations for Louisiana’s heating and air conditioning service workers fall by the wayside in the last 10 years, resulting in lower quality work and even dangerous conditions for consumers. Now, White, along with other industry professionals, is working to reinstate Louisiana’s state licensing requirements.
Recognizing the Problem A member of the North Louisiana Heat Pump Association, White saw an uptick in what he calls “bad work” and dangers like carbon monoxide issues in homes. “We noticed a trend in seeing improperly run b-vents off the furnace and unsealed return air ductwork causing back drafting that put carbon monoxide back 9
into the home,” said White. “The Heat Pump Association has a lot of chapters around the state, so we started talking to them and the same problems were happening in their areas. We wanted to find out what was going on.” They soon discovered that lax regulations for HVAC service providers were contributing to the problem. “In the past, HVAC professionals applied to the state to receive a license to perform services,” said White. “You’d have to take a test and provide proof of your experience in the HVAC field to get your journeyman’s license to work.” The licensing process was overseen and regulated by the municipality in which a service provider was licensed. Over time, though, that responsibility has transitioned to the state, where it has become increasingly overlooked. D U C TA L E S
However, an even bigger issue was the $10,000 cap before the work would even hit the state’s radar. “You don’t have to have a license to be registered to perform services less than $10,000,” said White. “That opens a lot of doors for people who go get their EPA license to handle Freon and do work on these systems, but they’re not being overseen.” The glut of unregulated and uninspected work was leading to the problems that White and his colleagues at the Heat Pump Association identified.
Unintended Consequences As part of the discovery phase of White’s endeavor to find the cause of the shoddy work being found around the state, he and his colleagues uncovered an even more complicated issue: Insurance liabilities. NOVEMBER • DECEMBER 2014
Industry News
“It’s a tangled web we didn’t realize we were getting into,” said White. “If you have an unlicensed contractor put in a system and it’s faulty, the insurance company won’t cover it. Right now, there’s no recourse for these kinds of situations.” White is working with Louisiana’s attorney general to establish a liability issue for suppliers who knowingly sell to unlicensed service providers. “There was a lot of flak from the suppliers, but we need people to realize that this is a life safety issue, and we all need to be accountable for the work we’re doing.”
Enforcing Regulations White’s first line of defense is empowering regulators to actually enforce the licensing requirement. “If the state is going to be responsible for overseeing the licensing, we need to put some teeth in these D U C TA L E S
“There was a lot of flak from the suppliers, but we need people to realize that this is a life safety issue, and we all need to be accountable for the work we’re doing.” regulations,” said White. The Heat Pump Association established a fund open for donations that will go to support a lobbyist who will meet with legislators in the spring. “Our goal is
NOVEMBER • DECEMBER 2014
to require a state license for anyone doing HVAC work over one dollar.” Already helpful in advancing his mission is a new state regulation taking effect Jan. 1, 2015. “These new regulations will require service providers to perform a duct leakage test and a building envelope test to ensure that the ductwork is sealed properly and the house is running efficiently,” said White. “We need to require people to do quality work, and it starts with enforcing existing regulations.” White and his colleagues at the Heat Pump Association are working to change things in their home state of Louisiana. “Everyone should care, this is important,” said White. “It legitimizes the HVAC industry and our business, and it’s good for the consumer.” 10
Industry News
NAFA’s Presentation with the CDC in Delhi about Ventilation, Filtration and UVGI For Airborne Infection Control and Prevention in Health
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he National Air Filtration Association (NAFA) partnered with the Centers for Disease Control and Prevention (CDC) in Delphi, India Sept. 8-9 about air filtration and how it can be used to help control airborne infection. The course was offered in collaboration with the Foundation for Medical Research and local government institutions and provided important education for healthcare facilities professionals including indepth concepts regarding ventilation, filtration and UVGI technology for the control of airborne infections in healthcare facilities.
Lectures were conducted as well as hands-on experience in the use of ventilation, filtration and ultraviolet germicidal irradiation applications in healthcare facilities as tools for airborne infection control of TB and MDR TB. Topics covered the importance of air filtration, general HVAC and ultraviolet germicidal irradiation. 11
India has one of the world’s highest rates of tuberculosis, but through the use of sound air filtration practices, NAFA hopes to make a positive contribution toward reducing the risk of infection in healthcare facilities in India. “NAFA welcomes the opportunity to assist the CDC in providing education concerning how air filtration can be used to help control airborne infection,” said Harry Allen, President D U C TA L E S
of NAFA. “India has one of the world’s highest rates of tuberculosis, but through the use of sound air filtration practices, NAFA hopes to make a positive contribution toward reducing the risk of infection in healthcare facilities in India. Working with the CDC in India also provides NAFA with a platform to further the global reach of our association.” Members of the course faculty included Dr. Paul Jensen and Garry Blackwelder from the CDC; Bill Palmer from AeroMed, a NAFA member; and Chris Zaker from NAFA.
Learn More To learn more about NAFA, visit nafahq.org. For more information about the efforts in India, contact Al Veeck, National Air Filtration Association, at 757.508.6232 or mvainc1@gmail.com.
NOVEMBER • DECEMBER 2014
Industry News
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n September, BCC Research issued the following report to provide an understanding of recent trends in the indoor air quality (IAQ) industry and their impact on various market segments. The report also defines and outlines the end-use market segments and settings that are expected to absorb most of the indoor air quality equipment and services. Use this report to:
1.
Understand recent trends in the IAQ industry and their impact on various market segments.
2.
Determine the size of the overall IAQ market and its subcategories, such as IAQ equipment and technologies, IAQ consulting services and environmental services.
3.
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Receive information about indoor air contaminants that are of the highest concern in end-use markets, including mold and other biological contaminants, allergens,
airborne pollutants and radon.
4.
Receive information about the settings and end-use markets of interest, including homes, commercial buildings, schools and hospitals.
Highlights •
The U.S. IAQ market was over $7.7 billion in 2013 and is expected to grow to $8.1 billion in 2014 and $11.4 billion by 2019, a compound annual growth rate (CAGR) of 7 percent over the next five years.
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The equipment segment of this market, which was valued at $3.9 billion in 2013, is expected to reach nearly $4.1 billion in 2014 and $5.8 billion in 2019, a CAGR of 7.4 percent.
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The environmental services segment, including mold remediation, asbestos abatement and radon D U C TA L E S
mitigation, was almost $2.1 billion in 2013, and is expected to grow to nearly $2.2 billion in 2014 and $3.0 billion in 2019, a CAGR of 6.6 percent.
Study Background This BCC Research market research report is an update of a report published in 2012. Since then, continuing media attention focused on the health effects of toxic mold, the outbreak of infectious diseases such as bird flu and the increase in chronic respiratory diseases such as asthma have resulted in a new interest in and closer attention to IAQ in homes, commercial buildings, schools and hospitals. Meanwhile, the U.S. economy has continued to recover from the 2008–2009 recession, boosting the market for IAQ equipment and services. Over the period covered by this report, building owners and operators are expected to purchase growing quantities of IAQ-related equipment and services in the hope of reducing NOVEMBER • DECEMBER 2014
Industry News
or eliminating these contaminants from their buildings.
Study Goals and Objectives The goal of this study is to provide an understanding of recent trends in the IAQ industry and their impact on various market segments. Specifically, this report attempts to determine the size of the overall IAQ market and its subcategories, such as IAQ equipment and technologies, IAQ consulting services and environmental services. The report also defines and outlines the enduse market segments and settings that are expected to absorb most of the IAQ equipment and services. In addition, it discusses the indoor air contaminants that are of highest concern in these end-use markets, including mold and other biological contaminants, allergens, airborne pollutants and radon.
Contribution of the Study and Intended Audience This study’s author intends to provide insights into three main areas:
1.
How large is the overall IAQ market and how much growth can be expected?
2.
Which subcategories of the industry will see the most growth, which will see the least and why?
3.
Which settings and end-use markets hold the greatest potential for future growth of which types of equipment and services?
In an effort to answer these questions, the author discusses many aspects of the IAQ market. Along with D U C TA L E S
The report ... discusses the settings and end-use markets of interest, including homes, commercial buildings, schools and hospitals, as well as the reasons why IAQ is of great concern in each setting. the equipment, technologies, instrumentation and environmental services market, this report also details the contaminants of highest concern, recent research related to these contaminants, regulations and guidelines concerning these contaminants, and the ventilation or systems needed to remove them from the indoor environment. The report also discusses the settings and end-use markets of interest, including homes, commercial buildings, schools and hospitals, as well as the reasons why IAQ is of great concern in each setting, contaminants specific to each setting and equipment or methods that might alleviate the specific problems. For this reason, this study should be of interest to many parties, including manufacturers of IAQ equipment such as air cleaners and purifiers, ventilation systems, heating ventilation and air-conditioning (HVAC) systems, and replacement filters. IAQ consultants and testing agencies, mold remediators, asbestos abatement contractors and radon mitigation service providers should also find it useful. Finally, this report should be of interest to building owners and operators who are concerned about their indoor environments and would like to learn about methods of control and
NOVEMBER • DECEMBER 2014
emerging technologies designed to solve specific problems.
Scope and Format This report is confined to covering IAQ issues of concern to residential homes, commercial buildings and light industrial properties, schools and hospitals. It does not discuss IAQ issues relevant to heavy industry and manufacturing environments, nor does it cover IAQ issues, practices, equipment and regulations concerning confined spaces or aircraft. It does, however, discuss the equipment and services that are most relevant to private homes, office buildings and retail establishments, schools and healthcare facilities in great detail. The equipment covered includes air cleaners, HVAC equipment, HVAC replacement filters and IAQ instrumentation. Environmental services such as consulting and remediation and recovery are also specifically noted. The report first covers trends and information related to the overall IAQ market. It then discusses the equipment subcategory of the industry and breaks that down into sections on each type of equipment. Next, it covers the consulting and testing industry subcategory and then the environmental services 14
Industry News
industry subcategory. Under each subcategory, technologies, trends, market value and growth are discussed. From there, the report covers the end-use markets including residential dwellings, commercial buildings, schools and hospitals. Each setting is discussed in detail, including specific contaminants, problems and solutions, as well as the types of equipment and services appropriate to each.
Methodology The author first reviewed extensive secondary sources on the general topic of IAQ on equipment such as air cleaners, HVAC replacement filters and HVAC systems, as well as IAQ instrumentation on environmental
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services and on the settings in which these services and products are used. This information was supplemented with primary research, including extensive first-person interviews with industry experts, consultants, manufacturers of equipment, service providers, government officials, trade and professional associations and personnel from public health, environmental and regulatory agencies. Based on information obtained from these sources, the author determined the size of the overall IAQ market through extensive research, including first-person interviews and secondary sources of information. Through these same avenues, the author broke down the overall market into distinct subcategories and determined the
D U C TA L E S
size and growth potential for each category and environmental service. The author then determined which settings were most in need of IAQ equipment and services, as well as how much of these items each setting might absorb. The potential market for IAQ products and services for each setting was based on the number of buildings in each category and the number of these establishments potentially affected by IAQ problems.
Read the Full Report Access the full report at reportlinker.com/p0958093summary/view-report.html.
NOVEMBER • DECEMBER 2014
Industry News
Steve Willis Named President of Steamatic, Inc.
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teamatic, Inc., an industry leader in cleaning and restoration services in more than 500 franchise territories in the United States and 25 countries around the world, recently named Steve Willis President of the global organization. The announcement was made by former President Bill Sims, who will now assume the role of Chairman.
“This is a very exciting
Willis was previously Steamatic’s Executive Vice President. When he joined Steamatic in 2012, he brought more than 20 years’ experience in cleaning, restoration and the indoor air quality (IAQ) industry, with extensive knowledge of sales and operations. Willis’ industry certifications include NADCA’s Air System Cleaning Specialist and ACAC’s Certified IAQ Manager. He also is a licensed HVAC mechanical contractor; active in several industry associations; and is a nationally recognized speaker, trainer and writer.
have done over the
“I can’t think of a better and more capable person to take on the president’s position and responsibilities than Steve,” said Sims, who joined Steamatic in 1983 and bought it in 2006. “For years, I’ve known that our system has tremendous potential because of our strong base of franchisees D U C TA L E S
time for Steamatic and I’m very proud of the work all of us last few years,” whose knowledge and workmanship continue to go unmatched by anyone in the industry. Steve’s commitment to our organization has helped us grow, and I know he will continue to do a great job.” “This is a very exciting time for Steamatic and I’m very proud of the work all of us have done over the last few years,” said Willis. “In order to build a stronger organization with customer support unparalleled throughout our industry, Steamatic is taking the necessary steps to change the culture and direction of our support team and the Steamatic franchise system. There are huge opportunities ahead of us.”
NOVEMBER • DECEMBER 2014
said Willis. Learn More About Steamatic For more information about Steamatic, including franchise opportunities, contact Jarrod Sims at 817.332.1575 or jsims@steamatic.com.
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Industry News
Duct Cleaning after Michigan’s Great Flood of 2014 By MJ Palazzolo, ASCS, CVI
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ug. 11, 2014 started out like most late-summer days in Michigan. The weather forecast called for lots of humidity and some rainy conditions possible for most the day. Anyone watching the local weatherman, getting an update on their smart phone or just going outside knew it. It was going to be a dreary rainy day. But nobody realized to what extent. Once the rain started it never really stopped. A huge moisture-laden storm center sat rotating over the Metro Detroit area all day long. It provided a continuous deluge of rain that by midafternoon had overwhelmed all of the local storm drain systems. Setting an all-time record for one-day rainfall in Metro Detroit, the rain totals were recorded in many places at over 6 inches. A lot of rain falling is not a big deal in and of itself, but the problems really started as the drain systems became 17
overwhelmed. Local roads and highways started to fill up with water. Low-lying areas and underpasses filled up like lakes and canals. People coming home in the afternoon commute began to find many of their normal routes closed off due to the conditions and traffic became concentrated to the few open roads available. Those commuters found their slow travel slowed even more as the water began to overwhelm those roads as well. Stories of water “up to the door handles” were common. Some people were fortunate enough to make it home that evening, but many others were forced to abandon their vehicles and wade through the water to safer ground. All this was unusual for Michiganders. What a curious and unique event for Metro Detroit. Many vehicles had been damaged and destroyed and people had stories of a lifetime to tell about that day. By the next afternoon, much of the water had subsided D U C TA L E S
and many of the roads were being cleaned up or were open again. But the road flooding was not the worst of it. When the storm drains were overwhelmed many municipalities also lost control of the storm drains connected to people’s homes. This led to sewer and floodwater backups into over 120,000 homes. People’s homes, some of which had never been flooded in over 30 years, succumbed to massive water losses that destroyed everything in their basements. Family keepsakes and memoirs, finished living areas, stored records and other items were all lost that day. This was the real tragedy of the situation. This was truly a disaster area and it became more evident in the coming days as people emptied out these furnishings and placed them on the corners for trash collection. The piles of debris quickly filled up people’s front lawns ensuring nonstop pickups for trash haulers. NOVEMBER • DECEMBER 2014
Industry News
Emergency water cleanup services were overwhelmed. In addition to every restoration contractor in town being instantly booked up for months, there was an influx of outof-town restoration contractors who came in to take advantage of the opportunity this disaster provided. The first order of business, of course, was to get as many of these structures dry as soon as possible. After a few days, mold could begin to grow anywhere it was still wet! Within a week, duct cleaners were heavily involved in the cleanup efforts. Restoration contractors started to call for air duct services as they completed the dry-out services. Some planned for a future or second cleaning as they completed rebuilds of basements. Many homeowners took the initiative and called on their own in an effort to avoid having a home with mold in its ventilation system that essentially becomes uninhabitable. Aggressive source removal and treatment with EPA registered disinfectants became an essential part of the restoration process. In the month since the flood, Safety King’s workload increased to more than 300 percent of what the company typically expects at that time of the year. Safety King was still booked out for nearly a month before the fall busy season even began. Many other NADCA member firms in the area experienced the same influx of business. While it’s heartbreaking to see the damage and devastation that this flood event caused, it’s also rewarding to see how we, as air duct cleaners, can help people literally put their lives back in order and provide a safer home environment after a disaster. Michael (MJ) Palazzolo is President of Safety King inc. Contact mj@safetyking.com.
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Overwhelmed storm drains affected residential storm drains, causing massive water losses.
Contractors were booked up for months as the risk for mold contamination grew in homes that had flooding damage.
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Industry News
NADCA Member Pioneers Reduction in Hospital-Acquired Infections By Chris Carchidi
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osocomial infections, also known as healthcare-associated infections (HAIs), are infections that patients acquire after being admitted to hospitals and healthcare facilities for other reasons. A new Centers for Disease Control and Prevention (CDC) study estimates that in 2011 more than 700,000 HAIs occurred in acute care hospitals in the United States. Moreover, the study notes that about 75,000 hospital patients with HAIs died during their hospitalizations. Armed with a thorough understanding of the ways in which contaminated dust contributes to these infections, NADCA member Lance Weaver, along with his business partner, Bernt Askildsen, has worked with myriad
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hospitals to develop and execute customized plans to reduce airborne HAIs and save lives.
A Passion for Robotics Weaver has worked in the air duct cleaning industry for decades and is now the president and CEO of Lloyd’s Systems, a spinoff of a restoration company founded by his father, Lloyd Weaver, in 1956. After receiving a bachelor’s degree in mechanical engineering, Weaver joined his father’s company and quickly recognized a need for custom robotics solutions within the air duct cleaning industry. In 2006, Weaver and Askildsen started Lloyd’s D U C TA L E S
Systems. Over the years, Weaver has been able to fill that need, and today, because of his vision, Lloyd’s Systems’ robotics operate in 64 countries.
The Bigger Challenge Developing robotics solutions has been a passion for Weaver throughout his career, and in the past several years, he has applied this passion specifically to reducing HAIs. One of his first forays into preventing and reducing HAI levels was his work with the Mazankowski Alberta Heart Institute in Edmonton, Canada. This facility, more than 1 million square feet in size, had just been constructed, and Weaver had been NOVEMBER • DECEMBER 2014
Industry News
contracted as a consultant to oversee the cleaning all of the duct work. Given the facility’s size, this was no small undertaking, especially as the architects and design engineers had implemented a very complex pattern of ductwork in the building. While the duct cleaning was underway, Weaver noted that there were many areas within the facility that required dust removal. Though the facility managers, in Weaver’s words, ensured that the building was “whiteglove clean,” various interstitial spaces (areas located between regular floors) throughout the building were coated in construction dust. These interstitial spaces, vertical chases and elevator shafts, can greatly increase HAI levels in hospitals due to the build-up of construction dust, which could contain mold spores and particles that may cause microbial infections in patients. Even though the building’s surfaces were spotless, the dust in the interstitial spaces can quickly escape into sterilized areas of the facility; building fluctuations and movement in elevator shafts are key factors in causing the dust to spread. To clean these interstitial areas, Weaver had to design and implement several new techniques and create custom robotic equipment. The Mazankowski project took more than two years to complete, with Weaver regularly commuting from his South Dakota home to Edmonton.
Evidence of Success Weaver recently completed a large-scale project for a hospital with serious HAI occurrence. This particular facility had high levels of post-surgical infections, and Weaver had to uncover the source of the contamination. He quickly discovered that leaks from ductwork were D U C TA L E S
These interstitial spaces, vertical chases and elevator shafts, can greatly increase HAI levels in hospitals due to the build-up of construction dust, which could contain mold spores and particles that may cause microbial infections in patients.
infiltrating surgical tool sterilization and prep areas via punctures in hard ceilings exposed through lights and access panels. He then identified the source of the contaminants: a rodent infestation above the hard ceiling and leaking supply duct causing that area to be pressurized. After resolving the rodent issue, Weaver was able to robotically clean and seal the supply duct to prevent any further leaks and contamination. Weaver notes that facility managers often fail to notice and address issues like these, especially in newly constructed facilities where discarded construction debris and garbage remain hidden in interstitial spaces. Discarded pieces of sheetrock often contain moisture and can become large petri dishes. This lack of awareness has led to huge business growth for Lloyd’s
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Systems. Over the past several years, reducing HAI levels has become the core of operations at the company, and Weaver has worked with more than 150 hospitals in identifying contaminant sources and resolving issues to provide clean and safe airflow. On a personal note, Weaver’s father died in 2012 as the result of an HAI. This loss has inspired him to keep developing new and innovative methods for detecting and correcting sources of HAIs. Considering that countless hospitals and health care facilities from across the United States are contacting Lloyd’s Systems for help with sterilization issues, it is clear that Weaver is on the right track in his quest to reduce HAIs. 22
Your Business
A Look at Sealing Ductwork By Peter Haugen, ASCS, CVI • President, Vac Systems International
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n a typical house, according to Energy Star, about 20 percent of the air that moves through the duct system is lost due to leaks, holes and poorly connected ducts. The result is higher utility bills and difficulty keeping the house comfortable, no matter how the thermostat is set. It’s been said that sealing ductwork is the single most effective way to improve energy efficiency. If this is true or even partially true, this looks like a tremendous market. From the homeowner’s or business owner’s point of view, sealing leaky ductwork has many benefits: •
•
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Save Money: Leaky ducts can reduce heating and cooling system efficiency by as much as 20 percent. Sealing and insulating ducts increases efficiency, lowers energy bills and can often pay for itself in energy savings. Plus, if you’re planning to install new heating and cooling equipment, a welldesigned and sealed duct system may allow you to downsize to a smaller, less costly heating and cooling system that will provide better dehumidification. Improved Indoor Air Quality: Fumes from household and garden chemicals, insulation particles
and dust can enter your duct system, aggravating asthma and allergy problems. Sealing ducts can help improve indoor air quality by reducing the risk of pollutants entering ducts and circulating through your home. •
Improve Safety: During normal operation, gas appliances such as water heaters, clothes dryers and furnaces release combustion gases (like carbon monoxide) through their ventilation systems. Leaky ductwork in your heating and cooling system may cause “back drafting,” where these gases are drawn back into the living D U C TA L E S
space, rather than expelled to the outdoors. Sealing leaks can minimize this risk. •
Help Protect the Environment: Energy used in our homes often comes from the burning of fossil fuels at power plants, which contributes to smog, acid rain and climate change. Simply put, the less energy we use in our homes, the less air pollution we generate. By sealing your ducts and reducing the amount of energy necessary to comfortably heat or cool your home, you can reduce the amount of air pollution generated.
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Your Business
With these types of consumer benefits and the return on investment for the consumer, selling this service should be relatively easy. It looks like we have a tremendous business opportunity with great consumer benefits.
content and good bridging capability can be used on small leaks up to one-eighth of an inch. You would apply the coating to the inside of the ductwork. To apply coatings you typically use a cart spray system or a robotic spray system with an airless sprayer. Coatings work well in commercial HVAC systems and when the ducts are underground. Coatings and spraying systems are readily available.
The How-Tos of Sealing Ductwork As an air duct cleaning contractor you may be asking, “How do you seal ductwork?” “Is it difficult?” There are several methods that can be used to seal ductwork, including: •
•
•
Water based mastics (UL181) are readily available and easy to use. You can apply it with small paint brush on the outside of the ductwork and it does a good job on small leaks (under one-quarter of an inch). If the leak is onequarter of an inch or bigger, you need to use a mesh tape with the mastic for better strength and durability. There are several how-to videos on YouTube. Foil back tape with UL logo or other heat approved tapes can also be used. Avoid clothbacked, rubber adhesive duct tape – this tends to fail quickly. Coatings with a high solid
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•
Aerosol based sealants also seal from the inside. The aerosol sealant finds the leaks and builds upon itself until the leak is sealed. This method works well in any ductwork except underground ductwork. Availability of aerosol-based sealants is limited, however. A contractor must purchase a geographic territory from the owner of this technology to have access to the application equipment and the aerosol sealant. There are several YouTube videos on this method also.
Accessibility of the ductwork is an issue and can make duct sealing difficult. With mastic and foil tape you must have access to the ductwork. If you are working in a home where
NOVEMBER • DECEMBER 2014
the ductwork is in a wall cavity covered by sheetrock, the ductwork is inaccessible. In this situation, sealing some of the ductwork is still better than not sealing any ductwork. Coating from the inside or using aerosol based sealants can reach most of ductwork most of the time.
Summary There seems to be a tremendous market for duct sealing. There are some very good consumer benefits for sealing ductwork. There are several methods you can use to seal ductwork. Depending on accessibility it can be easy or hard to do. Is this something a professional air duct cleaning contractor should offer as a way to better serve their customers and as a way to grow their business? What’s your answer?
A Special Thank You I would like to thank Mike White of Clean Air Systems of LA, Inc. for his assistance with this article. If you have any questions about this article or need additional information, contact Peter Haugen, ASCS, CVI at 855.Vac.Systems, 952.808.1619 or phaugen@vacsysint.com.
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NADCA News
flex·i·bil·i·ty
ˌfleksəˈbilədē/ noun 1. the quality of bending easily without breaking 2. the ability to be easily modified
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ADCA volunteers and staff received a surprise upon their arrival at the Sheraton Gateway Atlanta hotel on Sept. 17. As they completed their set up and preparations for an early morning ASCS training class, Robin Geary, NADCA’s Senior Meeting Manager, was approached by the GM of the Sheraton and informed that effective immediately, the meeting space at the hotel had been shut down by the city of Atlanta. The GM refused to provide any further information, but worked with Robin and Kristy Cohen, Assistant Executive Director, to develop a contingency plan. What occurred next was extraordinary and a testament to NADCA’s staff, volunteer’s and instructor’s flexibility, professionalism and expertise.
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Robin and Kristy, along with Fall Technical Committee co-chair, Rick MacDonald, set in motion a series of emails, phone calls and logistical plans that would have the entire Fall Tech set up torn down, packed up, moved to the Renaissance and re-set again in time for a 7 am breakfast. In addition to moving the entire event to another hotel the night before opening, staff had to notify instructors Bill Lundquist and Tom Yacobellis, and contact each of the 65 individuals attending the training courses at 7 am that morning, likely all of whom were booked at the Sheraton and planning to walk downstairs to their session, bright and early that morning. D U C TA L E S
It was no small feat, but it was accomplished and at 6 am, Robin and Kristy were on a shuttle from the Sheraton, along with instructors Yacobellis and Lundquist, headed to the Renaissance to prepare for the morning rush of attendees, their questions and their concerns. Another shuttle departed the Sheraton at 6:30 am with the training course attendees and their luggage in tow. All NADCA attendees were moved over to the Renaissance and all ran smoothly. NADCA member and volunteer, Bill Tyrell summed up the opinion of all attendees when he said, “I was really NOVEMBER • DECEMBER 2014
NADCA News
impressed with the way Robin, Kristy and the rest of the crew handled that situation. They were remarkable.” Once the dust settled and the training courses were underway, set up and registration for the remainder of the conference attendees began – and so did the fun! NADCA’s digital media specialist was on hand to record volunteers who agreed to participate in NADCA’s promotional video for the Annual Meeting. Stay tuned to your email for a sneak peek of the fun. The conference offered sessions on HVAC system cleaning and also the broader HVAC restoration market – including the all new Dryer Exhaust Duct Performance Standard as well as new services that help add value for your clients and profits to your bottom line. Both the Technician Track/VMT Program and the Advanced Track offered a combination of traditional classroom and hands-on training with participants having the opportunity to not only see, but also use tools of the trade on an actual HVAC system mock up with ductwork and additional HVAC system components.
i·ro·ny1
ˈīrənē/ noun 1. a state of affairs or an event that seems deliberately contrary to what one expects and is often amusing as a result
As the day went on and operations ran smoothly, Robin finally reached back out to her representative at the D U C TA L E S
Sheraton to gather more information. It was communicated to her that there was a severe mold problem in the meeting space at the hotel, so much so that it was deemed to be a health hazard and an unsafe environment for attendees. The irony, of course, being that we had more than 130 technicians on hand at the event that could have worked to remediate the situation! Obviously, for legal and safety reasons, the Sheraton declined her offer! In spite of the challenges, the conference went off extremely well, registering yet another record attendance, with 137 people, a 5 percent increase over 2013 numbers. The DEDP Standard was presented for the first time and the DEDP Committee offered a live,
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hands-on demonstration of the process. This standard is available for download at nadca.com. There was a first-ever networking reception sponsored by Sunbelt Rentals, that brought attendees together for fantastic food and drink after a long day of education and training. Sessions and speakers received fantastic reviews and plans for the 2015 conference are in the works! If you haven’t attended or haven’t sent your technicians, you are missing out on incredible, low-cost education and training that you can’t find elsewhere.
The 2015 date and location will be announced shortly! Watch your inbox for details.
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NADCA News
T
he National Air Duct Cleaners Association (NADCA) created the Safety Awards Program to recognize companies that have sustained superior employee safety and health program results. Companies able to demonstrate excellent safety records will be honored with a Safety Award from NADCA.
To submit a Safety Awards application, a company must maintain an OSHA #300A Log in accordance with record keeping requirements under the Occupational Safety and Health Act of 1970. All companies participating in the NADCA Safety Awards Program, regardless of size, must maintain an OSHA #300A Log. For more information about OSHA #300A Log requirements, contact your regional OSHA Office, State Plan Office or visit osha.gov.
Awards Program Criteria •
The company must be a member of NADCA.
•
The company must provide a copy of the completed OSHA #300A Log, regardless of size.
•
Applicants must pay the $40 application fee.
•
Completed applications must be received by NADCA no later than Feb. 1, 2015. No applications will be processed after this deadline.
Do The Math! This is the formula used to calculate non-fatal occupational injury and illness incidence rate
200,000 Total Recordable Cases x Employee Ho urs Worked
Total recordable cases refer to those figures derived from the OSHA #300A Log.
Clarification of Definitions & Calculations • Employee hours are those accrued in operations and job sites. • Information provided must include office and supervisory personnel on all shifts for the company or unit involved.
• The total number of employee days for a period is the sum of the number of employees at work on each day of the period.
• Statistics are to include only employees on the company payroll, not those of independent contractors, guests, customers, etc.
• In calculating employee hours of exposure for employees who live on company property, only those hours during which employees were actually on duty shall be counted.
• Employee hours should be calculated from payroll or time clock records. When this is not possible, they may be estimated by multiplying the total employee days worked for the period covered by the number of hours worked per day. If the number of hours worked per day varies between departments, separate estimates
Award Confirmation Determinations Confirmation of the NADCA Safety Award shall be made by the NADCA Safety Committee using standardized formulas developed by the National Safety & Health Council. The Committee will use data submitted by applicants to determine if an applicant’s record of non-fatal occupational injury and illness incidence rate is less than or equal to industry averages. For the purposes of this program, industry average shall be that of the
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should be made for each department and the results added.
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• For executives, traveling salesman, etc., whose working hours are not defined, an average of eight hours a day shall be assumed in computing employee hours. • Do not include any non-work time, even though paid, such as vacation, sick leave, holidays, etc.
SIC code “services to buildings.” The final number using the formula below must equal eight (8) or less. If the final number is more than eight (8), the company will not be eligible for a NADCA Safety Award. The NADCA Safety Awards are presented in recognition of a company’s safety and health program results and achievements during the previous calendar year (January 1 to December 31). All applications and accompanying required documentation will be held in confidence by NADCA. The Incidence Rate is determined by using the formula included here. The NADCA Safety Committee shall determine award status. Decisions of the committee are final.
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NADCA News
NADCA Safety Award Application Application Information Complete all sections below. Company Name: President or Senior Officer: Street Address: City, State, Zip: Phone:
Fax:
Yearly Average Number of Employees: Contact Person / Safety Director:
Injury and Illness Records
Complete the information below for the period spanning 1/1/2014 to 12/31/2014. 1. Average number of employees: 2. Total employee hours worked: 3. Total recordable cases: (from OSHA #300A Log, Lines G, H, I, J) 4. Total number of lost-time injury and illness cases involving days from work: (from OSHA #300A Log, Line H) 5. Total number of lost-time days: (from OSHA #300A Log, Line K) 6.
Total Recordable Cases (from Line 3 above) x 200,000 Employee Hours Worked (Line 2 above) * This number but not be more than 8
Payment Information
Application Fee: $40 q Check Enclosed
q Visa
q MasterCard
q American Express
Card Number:
Exp. Date:
/
Cardholder Name: Signature:
Amount authorized to charge: $
Return your completed application to NADCA by Feb. 1, 2015, at:
Important!
NADCA 1120 Route 73, Suite 200 Mt. Laurel, NJ 08054 Fax: 856-439-0525 29
A photocopy of your company OSHA #300A Log must accompany this application. Applications without the OSHA #300A Log will not be accepted under any circumstances.
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NOVEMBER • DECEMBER 2014
Your Business
Giving Back
One Member’s Personal Commitment to a Charitable Corporate Culture
M
ichael Vinick’s commitment to charity is personal and professional. When his brother, Jeffrey Vinick, was diagnosed with childhood cancer, the Vinick family made it their mission to support the community that supported them through his brother’s battle. Now, Vinick has woven that dedication to giving back into his company, Duct and Vent Cleaning of America, and is part of a milliondollar endeavor to support cancer research.
The Jimmy Fund The Jimmy Fund was originally founded in 1948 with the sole purpose to support Boston’s DanaFarber Cancer Institute, one of the country’s most advanced cancer treatment centers. The Jimmy Fund has a long history of bringing communities together for grassroots fundraising efforts that make a huge impact in patient care and treatment at Dana-Farber. While there are many different types of events held to benefit the Jimmy Fund, the golf 31
tournament has proven to be a cornerstone of fundraising in Vinick’s area.
Tournament and, according to Vinick, “at that point, the tournament really took off.”
“The first tournament was started by three people in 1980, and they raised $2,500 that year,” said Vinick. The tournament drew celebrities and notable professional and Olympic athletes, which fueled the tournament’s reach in the community. “My family was very involved from the beginning, because the funds were supporting Dana-Farber Cancer Institute, where my brother was being treated,” says Vinick, who also spent time during college volunteering at the Institute and helping with other fundraising efforts.
Today, the Jeffrey Vinick Memorial/ Jimmy Fund Golf Tournament hosts more than 360 golfers and 150 volunteers at three different courses in Western Massachusetts. This year’s tournament raised nearly $400,000 for the Jimmy Fund and Dana-Farber Cancer Institute. “From the money raised for cancer research and treatment to the time people donate to make the event happen, it’s all about a community coming together,” said Vinick.
After Jeffrey passed away in 1982 and Vinick’s sister was also diagnosed with cancer, the community rallied. “The community came together to raise money in Jeffrey’s name and in honor of my sister’s battle, as well,” said Vinick. The tournament was officially renamed the Jeffrey Vinick Memorial/Jimmy Fund Golf D U C TA L E S
Making it Professional While Vinick’s involvement with the Jimmy Fund and the golf tournament named in honor of his brother is deeply personal, he channels that charitable energy through his business, as well. “I believe that businesses should give back to the communities they benefit from,” he said. “Having a cause that you can be passionate about enhances NOVEMBER • DECEMBER 2014
Your Business
Michael Vinick with his sister, Beth, at the dedication of a bronze statue at Dana-Farber Cancer Institute, commissioned by the Vinick family. your career, and it also enhances the culture of your business.” This charitable corporate culture allows employees to feel good about their employer, and gives managers an opportunity to bring employees to special events hosted by the charity. His advice for companies looking to align with a cause: “Find something you’re passionate about, then get involved personally first.” Vinick suggests connecting with a local organization or event to volunteer. “See if you like the organization and if your company can get involved in an event, and then grow with the event or organization,” he said. Most important is finding the right fit for your interests or skills. “If you get involved with something that you’re not really interested in, doing something you’re not really good at, you won’t stick with it,” said Vinick. “The point is to develop a partnership that you and your company can stick with over time, so the fit has to be right.” D U C TA L E S
The Jimmy Fund and supporting Dana-Farber Cancer Institute has been one of those causes Vinick and his company have been able to stick with over time. “We’ve raised over $10 million since the tournament began,” said Vinick, “and we’re not stopping anytime soon.”
Develop a Charitable Corporate Culture 1. Find a cause you’re interested in or passionate about. 2. Volunteer to start. 3. Get to know the opportunities for involvement. 4. Find ways your efforts can grow with the organization.
NOVEMBER • DECEMBER 2014
“The point is to develop a partnership that you and your company can stick with over time, so the fit has to be right.” 32
NADCA News
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ADCA is rocking out in anticipation of the 2015 Annual Meeting in Marco Island, Florida. Throughout November, members across the country channeled their inner Mick Jagger by entering the NADCA “More Than a Meeting” Rock-Out Challenge. Provided with props and lyrics, contestants submitted short video parodies of the 1976 classic, “More Than a Feeling” by Boston. Video entries were shared on the NADCA YouTube channel, where members are encouraged to vote on their favorite entries. At contest end, results will be tallied and the best submissions will be included in the NADCA “More Than a Meeting” music video. One lucky entry will be selected for a special prize that will be announced at the 2015 Annual Meeting.
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D U C TA L E S
NOVEMBER • DECEMBER 2014
n pe O m n co io a. at c tr ad is n g w. Re w w
NADCA News
Newly Formed Anti-Fraud Task Force Protects NADCA & Customers By Brian Price
I
t’s time to step up and take action against blow-and-go companies. You know these companies, they offer a low price for air duct cleaning services and either charge a small fortune after completing the cleaning or find more so-called problems with customers’ ventilation systems that aren’t covered under the advertised price. Growing tired of these companies tarnishing the air duct cleaning industry and ripping off consumers, NADCA decided to take a new approach by forming its AntiFraud Task Force. “The Anti-Fraud Task Force is still in its early stages,” said Mark Zarzeczny, ASCS, president of Schoen Air Duct Cleaning, who heads the Anti-Fraud Task Force. “The task force was formed in May and we’ve contacted state attorney general offices via phone and email to inform them about blow and go companies and other companies that do a less-thansuitable job. The goal is to educate people about the industry and how to know if a company is legitimate or not. We want to provide resources to attorneys general and consumers, so they get a grasp on the industry and can make informed decisions.” Currently, the Anti-Fraud Task Force is contacting state attorneys general and educating them on these business scams, while also explaining
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We’re expanding the NADCA brand by informing consumers and decision makers about our mission and our role in the air duct industry. what NADCA is and how these companies damage the industry and hurt consumers.
How to Help the Task Force The Anti-Fraud Task Force can’t solve the problem on its own. What should customers or NADCA member companies do if they discover one of the fraudulent companies? “If a consumer or NADCA member encounters one of these companies, they should contact the Better Business Bureau and the Consumer Affairs Department in their state,” said Zarzeczny. “These complaints are handled very seriously and eventually trickle to the state’s attorney general D U C TA L E S
office. This halts these companies from causing further damage to the industry and to hard working customers that need air duct work.” Many consumers are unaware of how to spot a legitimate air duct cleaning company or what air duct cleaning projects generally cost. Consumers see flashy ads and deals on websites or phone apps and decide to try to save some money. The truth is, it ends up costing customers more than what they are promised in these advertisements. Battling these fraudulent companies is more than just contacting the appropriate authorities when something goes wrong. It’s important to be proactive and educate consumers before they have an experience with one of these companies. “The Anti-Fraud Task Force is also educating the public on the air duct cleaning industry,” said Zarzeczny. “A lot of attorneys general didn’t know what NADCA was. If they’re unfamiliar with NADCA, what can we expect the common consumer to know? We’re expanding the NADCA brand by informing consumers and decision makers about our mission and our role in the air duct cleaning industry. We plan to become a resource for and a partner to attorneys general and consumers by providing information and resources to educate them. NOVEMBER • DECEMBER 2014
NADCA News
An Online Approach to Blocking Scammers Some blow-and-go companies are exceptionally cunning. They use NADCA’s logo on their websites to trick potential customers into thinking that they are a legitimate air duct cleaning company. With the help of the Anti-Fraud Task Force, NADCA created a solution to tackle this issue. “It’s a two-prong approach. We receive numerous daily phone calls about companies who steal the NADCA logo and place it on their website,” said Zarzeczny. NADCA provides a member benefit that allows NADCA members to verify their membership online. When someone clicks on the NADCA logo on a current NADCA company’s website, they’ll be taken to where D U C TA L E S
it’ll show whether they are actually a NADCA member. “This protects NADCA members while giving consumers another tool to identify legitimate air duct cleaning companies,” said Zarzeczny. Even with this new online verification logo, customers may still be hesitant about hiring a service company for air duct cleaning. To battle the stigma of these fraudulent air duct cleaning companies, legitimate companies should involve their clients in the air duct cleaning process. “It doesn’t matter if a customer previously had a bad experience, is a returning customer or is working with their first air duct cleaner, allowing a customer to be a part of the process will assure them that you are authentic,” said Zarzeczny. “I know a lot of companies still use the checklist that was
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developed by NADCA in the 1980s – it’s still very effective. If you’re not using it, check it out. It’s important to show the customer the coil, the duct work and blower before and after it is serviced. This way the customer can feel assured and see the hard work you did in their home.”
Looking Ahead “We hope that in the next one or two years, more and more states, attorneys general and consumers will know about NADCA, the service and standards we provide and that not all companies meet suitable standards,” said Zarzeczny. NADCA is the authority in the air duct cleaning industry, our goal is to drive more business to NADCA member companies. 36
NADCA News
Member Spotlight County Group Companies What is County Group Companies?
How has the company evolved since it began?
The County Group Companies (CGC) of today is the culmination of 44 years experience in the industrial and commercial construction fields. We have grown and changed over the years and without doubt the evolution of the company from its humble beginnings to the multifaceted industrial-commercial services company it is today can be attributed to a single phrase: Can you do this? We take great pride in the fact that we have usually been able to accommodate these types of requests. In some instances, these customers’ needs have resulted in CGC being able to add new lines of business and services to our repertoire. The diversity of CGC is one of our greatest strengths.
A great deal of our growth has been driven by our satisfied clients. Customers who were pleased with our installation of metal and insulation products then requested that we perform other construction services. This allowed us to add complimentary lines of business to our existing services. We were delighted to satisfy our customers’ needs and fulfill their service requests. The fact that some of these requests resulted in furthering our business development is very gratifying.
How did CGC get its start? This sounds like a Bill Gates line, but the company was started in 1970 by Jim Betley, president, and Betley’s partner, Art Carter. They operated the company out of Betley’s garage in 1970 in Newport, Delaware. 37
Tell me more about your commercial services related to building design. As CGC gained the expertise in insulation, weatherproofing, metal fabrication, removable insulation blankets (RIBS), spray- and pour-foam insulation, as well as commercial and industrial coatings, we also acquired the tools necessary to excel in the building sciences field. D U C TA L E S
This entails and addresses the design of the exterior and interior of structures from the foundation up to and including the roof. We have capabilities in many design disciplines.
How does air duct cleaning enhance CGC’s other services? Air duct cleaning is an integral part of the mechanical systems that are a key factor in the functionality of every building! By being able to offer air duct cleaning, we are able to provide a full scope of services to our customers. We must keep in mind that pathways are a very important part of indoor air quality.
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NADCA News
NADCA’s ongoing education and recertification criteria give confidence to our customers that CGC continues to be educated on the newest procedures and standards of our industry. Being able to say that we are a member of NADCA provides us with the credibility we need to be competitive.
What’s CGC’s secret to success? CGC’s secret to success is people! Our exemplary workforce is a source of pride for CGC. Our employees are the backbone and CGC has been able to succeed because of their commitment. CGC employees are dedicated to their craft and it is their tireless work that provides our customers with results that exceed their expectations, day in and day out. Through ongoing training on safety issues, industry standards and regulations and the newest technologies within our industry, we ensure that our staff is the best in the business and has the tools to perform their job safely and efficiently. It is the dedication of our staff, many of whom have tenure that spans between five and 40 years, that separates CGC from other companies that provide similar services. D U C TA L E S
How does being a NADCA member benefit CGC?
What sets CGC apart from other HVAC companies?
NADCA’s standards are the benchmark for our industry. The technical education standards required by NADCA provide both employees and employers with guidelines by which to operate. Becoming a NADCA member and receiving that seal of approval assures companies that require our services for HVAC inspections, cleanings, restoration and any air conveyance work that CGC is committed to a set of operational tools that ensure that the required task will be performed by trained personnel in accordance with industry-approved and recognized standards. NADCA’s ongoing education and recertification criteria give confidence to our customers that CGC continues to be educated on the newest procedures and standards of our industry. Being able to say that we are a member of NADCA provides us with the credibility we need to be competitive.
The companies that make up CGC are proud to boast a team of multifaceted, highly experienced construction experts. Through the 40-plus years that we have been in business, our management team has experienced and solved an abundance of challenging situations. We have been there and done that! We are able to draw upon that experience to offer our customers unique solutions to issues that may perplex others. We offer a broadscale approach to air conveyance and associated piping. Also of importance is our ability to integrate the mechanical systems with the entire interior/exterior envelope and building compartmentalization. This approach allows us to provide a detailed approach culminating in an overview of the entire structure. Additionally, the synergy between all of the CGC companies allows us to offer our customers one source for projects that involve multiple disciplines, such as mold remediation where the insulation has been compromised. CGC customers only need to make one call to ensure that a mold issue is properly resolved and the affect area is reinsulated.
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NADCA News
NADCA Committee Assignments Annual Meeting Committee Co-Chairs:
Matt Mongiello Michael Vinick
Tommy Gwaltney Peter Haugen Jimmy Meyer MJ Palazzolo Anthony Paterno Keith Reynolds Terri Reynolds Meg Walker Cindy White
By-Laws Policies Procedures Committee Chair:
Dan Stradford Richard Lantz Ronald Nichols
Certification Committee Chair:
Dan Stradford Bill Benito Tom Fehr Brad Kuhlmann Richard Lantz Greg Long Rick MacDonald Mike McDavid Vito Moscato Todd St. Ores Tom Yacobellis
Sub-committee: CVI Job Analysis
Chair:
Bill Benito
Education & Safety Committee Co-Chairs:
Mike White Rick MacDonald
Bill Benito Ron Gray Tommy Gwaltney Richard Lantz Kehau Mendes Dominic Menta Mark Morris Ronald Nichols Tim O’Connor Robert Rizen Dan Stradford Bill Tyrell Tom Wengert
Sub-committee: Training Programs
Chair:
Richard Lantz
Sub-committee: White Paper Task Force Chair:
Dan Stradford
Sub-committee: Safety Program Review and Update
Chair:
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Dan Stradford
Sub-committee: Fall Technical Conference Committee
Co-Chair: Co-Chair:
Rick MacDonald Jimmy Meyer
Perry Bagley Mike Dexter Tommy Gwaltney Matt Kelly Richard Lantz Bill LaPann Mike McDavid Kehau Mendes Jimmy Meyer Vito Moscato Robert Rizen Bob Rousseau Bill Tyrell Mike White
Ethics Committee Chair:
Richard Lantz Kelly Dexter George Grozan Ronald Nichols Michael O’Rourke Dan Stradford
Finance Committee Chair:
Michael Vinick Bill Benito Richard Lantz John Line Al Sutton April Yungen
Industry & Public Relations Committee Co-Chairs:
Richard Lantz Mark Zarzeczny
Dave Adams Jim Castellano Chad Cowan Peter Haugen Clayton Ivany Jimmy Meyer Scott Moritz MJ Palazzolo James Shelley Larry Stabb Travis Tassey Chris Wilson Stephan Worall
Chair:
Mike White Bill Benito
Sub-committee: Energy Research Study Task Force Sub-committee: EPA Website Update Task Force Chair:
Richard Lantz
Sub-committee: Editorial Committee Chair:
Bill Benito Richard Lantz
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Sub-committee: Social Media Chair:
Richard Lantz
International Affairs Committee Chair:
Matt Mongiello Julio Cesar Arencibia Nicolas Charland Nelson Costanza Javier Dominguez Carlos Gonzalez-Boothby Richard Lantz Peter Haugen Hugo Hernandez Rosa Lopez Rick MacDonald Travis Tassey
Regional Coordinators United States
Northwest - Vito Moscato, Bill Tyrell Southwest - Matt Kelly, Kehau Mendes Northeast - Rick MacDonald Southeast - Tommy Gwaltney, Perry Bagley
Canada
Region 9 - Gary Lapstra Region 9.5 Quebec - Nicolas Charland
Oceania-Australia
Region 11 - Travis Tassey
Italy
Region 12 - Chair: Giorgio Ziragachi, Past President of AIISA; Andrea Casa, President of AIISA
China
Region 15 - Robert Nicholson
Central & South America Relations
Chair:
Carlos Gonzalez-Boothby Richard Lantz
Membership Committee Co-chairs:
Kevin Uilkie Michael Vinick
Nelson Constanza James Cooke Tim Fico Peter Haugen Jeff Johnson Andrew McLaughlin Jimmy Meyer Matt Mongiello MJ Palazzolo Mark Zarzaczny
Leadership Development Committee Chair:
Bill Benito
Richard Lantz Rick MacDonald
Standards Committee Chair:
Bill Lundquist Bill Benito Brad Kuhlmann Richard Lantz Greg Long Rick MacDonald Byron Ware
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NADCA News
Committee Spotlight NADCA Working for You NADCA committee members have been working hard to provide members with tools they can use to be successful and get the most out of their NADCA membership.
Standards Committee ACR The NADCA Standard Assessment, Cleaning, and Restoration of HVAC Systems (ACR The NADCA Standard) establishes minimum performance requirements for assessing new and existing HVAC systems, evaluating the cleanliness of HVAC system components, determining the need to clean and cleaning and restoring systems to a verifiable cleanliness level. ACR is frequently specified in countless commercial bid specifications and helps set NADCA members apart from the rest.
Cleanliness Verification ACR 2013 Section 5 addresses Cleanliness Verification and Documentation stating that cleanliness verification shall be performed on all specified components to verify compliance with this Standard. All components within the project scope of work shall 41
achieve, at minimum, the level of visibly clean or the specified method of cleanliness verification defined in the contractual documents. This section of ACR provides three methods for verifying cleanliness: Visual Inspection, Surface Comparison Test and the NADCA Vacuum Test. It also outlines the testing protocol for each method and the equipment required for performing these tests. Method 1 - Visual Inspection of porous and non-porous HVAC system components shall be conducted to assess that the HVAC system is visibly clean. An interior surface is considered visibly clean when it is free from non-adhered substances and debris. If a component is visibly clean then no further cleanliness verification methods are necessary. If Method 1 – Visual Inspection is inconclusive or disputed, then it is recommended that Method 2- Surface Comparison Testing be used to verify cleanliness. Method 2 - Surface Comparison Testing may be used to determine cleanliness of both non-porous and D U C TA L E S
NOVEMBER • DECEMBER 2014
NADCA News
porous HVAC component surfaces. The component’s surface conditions are evaluated by comparing visible characteristics of the test surface before and after implementing a specific procedure of contact vacuuming. If Surface Comparison Testing is inconclusive or disputed, then the NADCA Vacuum Test may be used to make a final cleanliness determination. Method 3 - The NADCA Vacuum Test is used for scientifically evaluating particulate levels of non-porous HVAC component surfaces. Using this procedure, a NADCA Vacuum Test Template is applied to the component’s airside surface. A vacuum cassette with filter media is attached to a calibrated air sampling pump and the open face of the filter cassette is passed over two 2 cm x 25 cm openings within the template.
Education Committee NADCA’s White Paper Task Force Subcommittee, led by Chair Dan Stradford, is working on developing a white paper on Interior Insulation Applications in HVAC Systems, which will provide valuable information on insulation material used inside metal ductwork, air handlers, mixing boxes and other sections of HVAC systems. The white paper will help NADCA members understand these materials and how to properly handle them to ensure optimum system performance and compliance with regulations. The
white paper on Interior Insulation Applications in HVAC Systems will be part of a series of papers on this topic and will be completed by the spring and presented at the 2015 NADCA Annual Conference. NADCA has completed several other white papers on topics including UV Lighting Applications in HVAC Systems and Chemical Applications in HVAC Systems, all of which are available for free download at nadca.com.
Surface Comparison Test & NADCA Vacuum Test Videos NADCA members are encouraged to review ACR completely for a full understanding of these cleanliness verification methods. Additionally, to assist members in understanding how to properly perform these important tests, NADCA has developed how-to videos for the Surface Comparison Test and NADCA Vacuum Test. These videos are available in the Member Resources section of the NADCA website along with information about where the required test components can be obtained. Please visit nadca.com to check out these latest resources.
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NADCA News
New Members 1447000 Ontario Ltd. Richmond Hill, ON Canada Aaron Plumbing, Heating and Air Conditioning Suwanee, GA Advanced Filtration Systems LP Austin, TX
C & A Workwell LLC Sunrise, FL
L & N Carpet Cleaning Grand Rapids, MI
Comfort Indoor Solutions Bloomingdale, IL
Max Builders, Inc. Richmond Hill, NY
Duct Fabricators Inc. Cleveland, OH
Ontario Duct Cleaning Oakville, ON Canada
EnviroVantage Epping, NH
Powell and Turner Heating and Cooling Inc. Linthicum, MD
Aeroseal of the Low Country Hilton Head Island, SC
Ferro Canada Gormley, ON Canada
Air Plus Control Des Polluant Montreal, QC Canada
Grothe Prosteam Alexandria, MN
Breathe Pure dba K & H Consulting Inc. Garland, TX
Honest AC of Venice Venice, FL Itaa Impianti Tecnologici Aria Ed Acqua Srl Milano Italy
Reliable Heating and Air Woodstock, GA Servpro of Kennett Square Oxford Avondale, PA
SOL Environmental DBA AdvantaClean of Metro Baton Rouge Denham Springs, LA Steamatic Gippsland Morwell, VIC Australia VCS SRL Bologna Italy Ventilation Restoration Ltd. Toronto, ON Canada Woodfin Heating Inc Mechanicsville, VA
Servpro of VND Nicholasville, KY
New CVIs Norman Foster DuctMedic Air Duct Cleaning Omaha, NE
Andrew Leibman Scientific Environmental Services Co. Long Island City, NY
Bill Hippen DuctMedic Air Duct Cleaning Lincoln, NE
Dennis Mitchell Envirotech Clean Air, Inc. Stoneham, MA
Spencer Rhodes Mediclean Atlanta, GA Richard Spano Advanced Furnace & Air Duct Cleaning, Inc. Bayville, NJ
Wayne Turner Powell and Turner Heating and Cooling Inc. Linthicum, MD Kevin Uilkie K.M. Facility Services, LLC Glendale, AZ
New ASCSs
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Cory Angus EnviroCare Systems Limited Inc. Toronto, ON Canada
Rick Ayotte 1447000 Ontario Ltd. Richmond Hill, ON Canada
Joe Arcuragi MoldStoppers of Atlanta, LLC Marietta, GA
Crystal Balulis L & N Carpet Cleaning Grand Rapids, MI
Miguel Aviles Comfort Indoor Solutions Bloomingdale, IL
Cody Beaver Lamunyon Cleaning & Restoration Hutchinson, KS
Dallas Bendell Triage BioClean Services Mt Pleasant, IA Johnny Boyd Servpro of Montgomery County Clarksville, TN Keneth Brooks Powell and Turner Heating and Cooling Inc. Linthicum, MD
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Alexander Cargopoulos Smashing Cleaning Services, LLC Dubai United Arab Emirates Walter Casiel DJC Duct and Dryer Vent Cleaning, LLC Dumfries, VA
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NADCA News
New ASCSs Ryan Chubb MoldStoppers of the MidSouth, LLC Germantown, TN
David George Armstrong Duct, Vent & Chimney Cleaning Manchester, NH
Marcus Lopez Clean Shot, LLP Barrigada Guam
Will Clause LaTello Brands LLC dba Doodlebugger’s Service Network Pensacola, FL
Kevin Gerard Air Duct Services, a division of BMCA, Inc. Braintree, MA
Mike Martin AdvantaClean of the Tri-Cities Midlothian, VA
Trent Crawmer CLEAR Air, Inc. Des Moines, IA Gary Croshaw Steamatic of St. Louis Saint Louis, MO Gary Dick Lamunyon Cleaning & Restoration Hutchinson, KS Chris D’Ornellas Ventilation Restoration Ltd. Toronto, ON Canada Dan Doyle Servpro of Society Hill Huntingdon Valley, PA Hank Duncan Connecticut Steam Cleaning Inc. South Windsor, CT Phil Edwards Woodfin Heating Inc Mechanicsville, VA Louis Erenberg Meyer Machine & Equipment, Inc. Antioch, IL Jake Feit ServiceMaster KWiK Restore Fox River Grove, IL Kate Flynn Ontario Duct Cleaning Oakville, ON Canada Ron Forlina Honest AC of Venice Venice, FL Chris Fox AdvantaClean of Southwest Virginia Wytheville, VA
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Chet Goetz AdvantaClean Orlando, FL Teufik Hodzic CLEAR Air, Inc. Des Moines, IA Michael Hughes Servpro of Kennett Square / Oxford Avondale, PA Chris Hunter AdvantaClean Orlando, FL Nicholas Ingle Duct Doctor USA of Kansas City Lees Summit, MO Alan Irvine 977218 Ont Inc Hamilton, ON Canada
Javier Martin Solano BCN Distribucion Inc. Panama Gregg McGee Air Duct Aseptics (A.D.A.) Pompano Beach, FL Sameer Merchant Ferro Canada Gormley, ON Canada James Mock Advanced Filtration Systems LP Austin, TX Joe Moran Aaron Plumbing, Heating and Air Conditioning Suwanee, GA Ken Mueller Aeroseal of the Low Country Hilton Head Island, SC
Steven Sanders SOL Environmental DBA AdvantaClean of Metro Baton Rouge Denham Springs, LA Lucas Sandwick Grothe Prosteam Alexandria, MN Jacques Scott Air Plus Control Des Polluant Montreal, QC Canada Terry Sherman Air Care Yukon Inc. Whitehorse, YT Canada Ronnie Sowder Stanley Steemer of Roanoke Salem, VA Richard Stump Servpro of VND Nicholasville, KY Pat Tighe MoldStoppers of the MidSouth, LLC Germantown, TN Noel Toro AirPro Indoor Air Solutions Honolulu, HI
Fazeela Juman Max Builders, Inc. Richmond Hill, NY
Martin Peery MoldStoppers of the MidSouth, LLC Germantown, TN
Nathan Kallas ServiceMaster KWiK Restore Fox River Grove, IL
Alex Pelaez Reliable Heating and Air Woodstock, GA
Marcin Kania Air Systems Cleaning Technology Div. of Insurance Monroe, NJ
Curtis Ray Servpro of Madison/ Goodlettsville Madison, TN
Ira Katz Comfort Indoor Solutions Bloomingdale, IL
Matt Ream Servpro of Madison/ Goodlettsville Madison, TN
Dennis Wilson Tan Smashing Cleaning Services, LLC Dubai United Arab Emirates
Eric Rosenbery Peerless Cleaners, Inc. Decatur, IL
Thomas Yesensky Indoor Air Solutions, Inc. Pottstown, PA
Joel Ruiz C & A Workwell LLC Sunrise, FL
Emory Young MoldStoppers of the MidSouth, LLC Germantown, TN
Dustin Kerns DuctMedic Charlottesville, VA Bill Longman Longman’s Duct Cleaning Service Johns Island, SC
NOVEMBER • DECEMBER 2014
Steve Whitley Sears Carpet & Air Duct Cleaning Lewis Center, OH John L. Wills Circle H. Holdings LLC dba AdvantaClean of Knox and Licking Newark, OH
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NADCA News
Industry Calendar NADCA Events NADCA 26th Annual Meeting & Exposition April 27-29, 2015 Marco Island, FL
Related Industry Events 2015 AHR Expo January 26-28, 2015 Chicago, IL
IAQA 18th Annual Meeting & Indoor Environment & Energy Expo March 16-18, 2015 Grapevine, TX
IKECA Annual Meeting April 22-25, 2015 Ft. Lauderdale, FL
RIA’s 2015 International Restoration Convention & Industry Expo May 6-8, 2015 The Rio All-Suites Hotel & Casino Las Vegas, NV
Be Featured in DucTales! DucTales is seeking submissions from members and industry experts for publication in future issues of the magazine. Articles may be about: •
An experience in the field
•
How you’ve grown your business
•
Tips for other business owners
•
Practical tips, tricks and guides for other indoor air quality professionals
•
Technology reviews
•
Training opportunities
•
… and more!
For submission guidelines, deadlines and other information, please contact Sarah Black, DucTales Editor, at sblack@ahint.com.
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