NADCA Buyer's Guide 2016 by NADCA

Contents Editor Sarah Black Publisher Jodi Araujo, CEM

Features 20

Welcome to NADCA’s Buyer’s Guide

POSTMASTER: 1120 Route 73, Suite 200, Mount Laurel, NJ, 08054; Phone: 855-GO-NADCA; Fax: 856-439-0525; E-mail: info@nadca.com; Website: www.nadca.com

Alphabetical List of Associate Members

Associate Members by Category

DucTales Magazine is published six times annually. NADCA annual dues include a paid s ubscription to DucTales. Yearly subscriptions to DucTales are available for $50. The National Air Duct Cleaners Association (NADCA) prints DucTales Magazine to provide its members and the HVAC system cleaning industry with a forum for the discussion of topics of interest. To that end, NADCA tries to include within DucTales a wide range of ideas and opinions. The ideas and opinions expressed by the authors who write articles for DucTales, however, are solely the views of the person expressing them, and do not necessarily represent the views, positions or policies of NADCA, its members, or its officers, directors or staff. NADCA is not responsible for claims made in advertisements. NADCA does not endorse any particular manufacturer or supplier of equipment, chemicals or related products, nor any particular model of equipment.

ECO BOX DucTales magazine text and cover pages are printed on SFI-Certified Anthem Plus Gloss paper using soy ink.

The SFI certified sourcing label is proof DucTales magazine is using fiber from responsible and legal sources. The Sustainable Forestry Initiative® program integrates the perpetual growing and harvesting of trees with the protection of wildlife, plants, soils and water. The Sustainable Forestry Initiative® program promotes responsible forest management.

In Every Issue

Your Business

President’s Message

Committee Assignments

Get on Track with Annual Reviews

New NADCA Members and ASCSs

Three Components of Employee Satisfaction

Tell Your Tales and Industry Calendar

Industry News

NADCA News

OSHA Updates and The Who’s Who in Building & Construction

Looking Back: How We Got to the NADCA of Today

Seasonal Changes Present Ideal Time to Review Emergency Preparedness

NADCA in the News

President’s Message NADCA Officers

Standing Tall By Michael Vinick, NADCA President

hat does it mean to “stand tall?” Leaders stand tall. Do you ever wonder how they do it? How does someone derive the courage to “stand tall?” Are people born with the ability to “stand tall” or do they learn and develop the ability? I believe that we are a product of our environment. I also believe that we have the choice to change the environment that we hang around in. Are you hanging out in a good crowd? Who do you regularly converse with? Are they a positive influence on your life? Are they a positive influence on your business? If the answer to either of the last three questions is no, it is time to make a change. Everyone should have a mentor. Someone who they look up to and can learn from. If your mentor can be a positive influence on both your personal life and your business life that is great. If they are stronger in one area or the other, pick the one they are strongest in and find a second mentor. I tend to gravitate toward people I admire and respect. I do not hang around people I do not respect. When I have the opportunity to spend time and listen to and learn from someone who has had unique and incredible accomplishments in their life, I grab ahold of that opportunity. By spending time and learning from that person you will 5

President Michael Vinick, ASCS (’17) Duct & Vent Cleaning of America Inc. 311 Page Boulevard Springfield, MA 01104 (413) 734-8368 FAX: (413) 733-1997 mvinick@ductandvent.com

Secretary Mike White, ASCS (’17) Clean Air Systems of LA, Inc. P.O. Box 6210 225 Mount Zion Road Shreveport, LA 71136 (318) 869-0344 FAX: (318) 869-0346 mike.white@ cleanairsystemsiaq.com

1st Vice President Richard Lantz, ASCS (’18) Interior Maintenance Company 45 Scottdale Road Landsdowne, PA 19050 (757) 407-3845 richard@imc.cc

Treasurer Dan Stradford, ASCS (‘18) Action Duct Cleaning 2333 Lincoln Ave. Altadena, CA 91001 Dstradford@aol.com

2nd Vice President Rick MacDonald, ASCS (’18) Armstrong Heating & Power Vac Inc. 531 Front Street Manchester, NH 03102 (603) 627-7016 FAX: (603) 627-7070 rmac@ahpv.com

NADCA Directors April Yungen, ASCS (‘18) Air Management Industries 8351 Elm Avenue, Suite 102 Rancho Cucamonga, CA 91730-7639 United States (909) 945-0041 airmgmt@tstonramp.com Jimmy Meyer, ASCS (‘16) Meyer Machine & Equipment 351 Main Street Antioch, IL (847) 395-2970 jimbob@meyermachine.com

Kevin Uilkie, ASCS (‘17) K.M. Facility Services, LLC 5631 N. 52nd Avenue Glendale, AZ 85301 (623) 930-5490 kevin@kmfacserv.com Mark Zarzeczny, ASCS (‘17) Schoen Duct Cleaning 704 Cooper Street Edgewater Park, NJ 08010 (609) 835-9500

mark@ schoenairductcleaninginc.com

Carlos Gonzales-Boothby, ASCS (‘16) Indoor Environmental Consultants PO Box 191648 San Juan, Puerto Rico 009191648 (787) 568-8880 carlos@iec-pr.com NADCA Headquarters 1120 Route 73, Suite 200 • Mount Laurel, NJ 08054 Toll Free: 855-GO-NADCA • Phone: (856) 380-6810 Fax: (856) 439-0525 • www.nadca.com

NADCA Staff Jodi Araujo, CEM Chief Staff Executive

Victoria Ramsay Client Services

Kristy Cohen Executive Director

Robin Geary Senior Meeting Manager

Carla Cheifetz Meeting Manager

Karen Spiro Industry Relations Manager

Holly French Membership & Certification Coordinator

Training and Education

Made Easy! Custom training is now available to NADCA members! Instead of flying your entire staff somewhere to receive training, NADCA will bring the training to YOU!

Interested? Call NADCA Headquarters at (855) GO-NADCA to learn more.

grow. You will take with you some of their greatness and instantly improve yourself. What are you willing to do to improve yourself? It doesn’t take as much work as you would actually think. Author Earl Nightingale said, “One hour per day of study will put you at the top of your field within three years. Within five years you’ll be a national authority. In seven years, you can be one of the best people in the world at what you do.” What is your level of dedication to what you are doing?

We are announcing to the world that NADCA is standing tall; we are ready and deserve to be taken seriously.

I am often questioned about why I may decide to do certain things. The answer is usually pretty simple. Because “the moment is right.” During the past few years, the opportunity presented itself to bring to our association a great leader and have him speak at our annual meeting. There was also an opportunity to bring to our association’s annual meeting one of the greatest treasures in international diplomacy the world has ever seen. By having business leader Jerry Colangelo speak, we have scored the game winning run. By having one of the most recognizable figures in the world, Meadowlark Lemon, at our annual meeting, we are announcing to the world that NADCA has arrived and we just hit the game-winning shot in overtime. Don’t miss this opportunity to grow at the Wigwam in Phoenix with your fellow members. We are announcing to the world that NADCA is standing tall; we are ready and deserve to be taken seriously. In closing, I want to leave you with something else my father likes to say and especially liked to say when I was growing up: “You are who you hang out with.”

NADCA News

NADCA Committee Assignments Annual Meeting Committee

Ethics Committee

Karen Cowan Tommy Gwaltney Jimmy Meyer MJ Palazzolo Keith Reynolds Meg Walker

Melinda Allen George Grozan Michael O’Rourke

Chair: Mark Zarzeczny Immediate Past Chair: Michael Vinick

Kelly Dexter Peter Haugen Matt Mongiello Anthony Paterno Terri Reynolds Cindy White

By-Laws Policies Procedures Committee Chair: Dan Stradford Immediate Past Chair: Richard Lantz

Ronald Nichols

Certification Committee Chair:

Dan Stradford

Chad Cowan Richard Lantz Mike McDavid Todd St. Ores Tom Yacobellis

Tom Fehr Rick MacDonald Tim O’Connor Cindy White April Yungen

Education & Safety Committee Co-Chairs:

Mike White Rick MacDonald

Jeff Bagley Ron Gray Reece Howell Andrew McLaughlin Mark Morris Ronald Nichols Robert Rizen Tom Wengert

Mike Dexter Chet Goetz Richard Lantz Dominic Menta Vito Moscato Tim O’Connor Dan Stradford

Sub-committee: White Paper Committee Chair:

Dan Stradford

Sub-committee: Fall Technical Conference Co-Chair: Co-Chair:

Rick MacDonald Jimmy Meyer

Mike Dexter Mike McDavid James Queen Bob Rousseau Kevin Uilkie Mike White

Richard Lantz Kehau Mendes Robert Rizen Bill Tyrrell Tom Wengert Vito Mosato

Sub-committee: CVI Training Task Force

Chair: Dan Stradford Immediate Past Chair: Richard Lantz Kelly Dexter Ron Nichols

Finance Committee

Chair: Richard Lantz Immediate Past Chair: Michael Vinick John Line Dan Stradford

John Muller Al Sutton

Industry & Public Relations Committee Chair: Mark Zarzeczny Immediate Past Chair: Richard Lantz Dave Adams Jim Castellano Peter Haugen Jimmy Meyer MJ Palazzolo James Shelley Chris Wilson

Bob Allen Chad Cowan Clayton Ivany Scott Moritz Larry Stabb Travis Tassey Stephen Worrall

Sub-committee: Anti-Fraud Task Force April Yungen Stephen Worrall

Sub-committee: ACR Marketing Task Force Chair:

Mark Zarzeczny

Jim Castellano James Shelley

MJ Palazzolo Larry Stabb

Mike White

International Affairs Committee

Interim Chair: Michael Vinick Immediate Past Chair: Matt Mongiello Julio Cesar Arencibia Nelson Constanza Javier Dominguez Hugo Hernandez Rick MacDonald Travis Tassey

Carlos Boothby Nicolas Charland Peter Haugen Richard Lantz Al Sutton Valeria Vega

Membership Committee Chair: Kevin Uilkie Immediate Past Chair: Michael Vinick Nelson Constanza Gary Croshaw Peter Haugen Andrew McLaughlin MJ Palazzolo Mark Zarzeczny

James Cooke Tim Fico Jeff Johnson Jimmy Meyer April Yungen

Chair: Kevin Uilkie U.S. Northwest – Vito Moscato U.S. Southwest – Matt Kelly, Kehau Mendes U.S. Northeast – Rick MacDonald, Nelson Constanza U.S. Southeast – Tommy Gwaltney, Perry Bagley Canada Region 9 – Gary Lapstra Canada Region 9.5 – Nicolas Charland Australia Region 11 – Travis Tassey Italy Region 12 – Giorgio Ziragachi, Andrea Casa China Region 15 – Kenneth Tung Central & S. America – Carlos Boothby, Richard Lantz

Sub-committee: Website Update Task Force Chair:

Jimmy Meyer

Sub-committee: 2000 Members in 2020 Task Force Chair:

Michael Vinick

Richard Lantz

Paul Hannah

Nelson Constanza MJ Palazzolo

Tim Fico

Sub-committee: Ad Hoc Research Task Force Dan Stradford Mike White

Richard Lantz

Sub-committee: EPA Website Update Task Force Chair:

Leadership Development Committee Chair:

Richard Lantz

Sub-committee: Editorial Committee

Chair:

Sub-committee: Regional Coordinators

Chair: Mark Zarzeczny Jim Castellano Kelly Dexter

Sub-committee: Energy Research Study Task Force

Chair:

Richard Lantz

April Yungen Dan Stradford

D U C TA L E S

Michael Vinick

Standards Committee

Chair: Richard Lantz Immediate Past Chair: Bill Lundquist Paul Burns Brad Kuhlmann Rick MacDonald Byron Ware

Charlie Cochrane Greg Long Mike McDavid

NOVEMBER • DECEMBER 2015

Industry News

OSHA Updates P By Kristy Cohen

art of being Executive Director is ensuring that NADCA members have access to important information affecting their business and our industry. In this issue, I’d like to call attention to a new standard issued by the Occupational Safety & Health Administration (OSHA) for construction work in confined spaces. This standard may affect the work our members do, as they’re oftentimes working

in confined spaces. While there’s still some clarification needed regarding the new standard and how it impacts the work our members do, it’s important to be aware of this new standard and the potential implications to your business.

According to OSHA:

“Confined spaces can present physical and atmospheric hazards that can be avoided if they are

recognized and addressed prior to entering these spaces to perform work. The new standard, Subpart AA of 29 CFR 1926, will help prevent construction workers from being hurt or killed by eliminating and isolating hazards in confined spaces at construction sites similar to the way workers in other industries are already protected.” Learn more at osha.gov/ confinedspaces/faq.html.

The Who’s Who in Building & Construction

The Blue Book Building & Construction Network Launches New Industry Buyers’ Guide

n October, at their Baltimore-D.C. Metro Showcase, The Blue Book Building and Construction Network unveiled a new printed publication, The Who’s Who in Building & Construction. The new magazinestyle format is built on the foundation the construction industry has come to rely on from The Blue Book Network: quality, accurate, regional information. Unlike the Network’s traditional directory, this new buyers’ guide is not limited to annual cycles. The company plans to release issues throughout Spring 2016 in conjunction with their regional showcases. True to its title, the magazine contains two key sections featuring the “who’s who” in a specific market. A trade index provides 9

an easy-to-use classified section exclusive to members; an alpha index offers an alphabetized listing pointing to each member’s ProView at thebluebook.com for deeper company information. In addition to being a buying or hiring resource, the publication is also a valuable marketing vehicle providing targeted exposure and distribution for regional and national advertisers. The release is the 103-year-old company’s response to the industry’s clear need for this type of printed, regional and portable information solution. “Our company’s history of growth is founded on a steadfast commitment to careful evolution in order to successfully meet the needs of our Members and the construction industry,” says Rich Johnson, D U C TA L E S

president of The Blue Book Building & Construction Network. “Our new ‘Who’s Who’ publication is a central part of a new era in delivering bestin-class information through a variety of formats.” The inaugural issue of The Who’s Who in Building & Construction features success stories behind innovative companies such as Williams Scotsman, CHUTES International and EDiS.

Learn More Visit the Blue Book Company’s nationwide industry search engine at www.thebluebook.com powered by BlueSearch technology.

NOVEMBER • DECEMBER 2015

Your Business

Seasonal Changes Present Ideal Time to Review Emergency Preparedness By Bridget Weston Pollack

easonal changes provide an ideal time to check your business’s emergency preparedness plans, especially for weather-related emergencies. FEMA reports that between 40 and 60 percent of small businesses never reopen following a disaster. Blocking out some time on a quarterly basis to think proactively about unexpected and unfortunate events can help your business stay strong through difficult times.

Review Your Emergency Preparedness Plans Each Quarter “Defeating Downtime, Keep Your Business Weatherproof,” a SCORE webinar with Jennifer Shaheen of Technology Therapy Group, Shaheen reminds us that no matter how big or small your business, every company has essential supplies and equipment. “Make a list of items your business can’t survive without,” she advises, by taking an inventory of important equipment and breakables. You may have taken a similar inventory in the past when you obtained or updated your insurance policy. But a routine check of essential items and expensive tools accounts for any new pieces of equipment or changes to your business. Once you take inventory, think about how your business operates. In the event you need to be away from your business longer than a day, what D U C TA L E S

information can you not live without? What hardware, software or pieces of equipment do you need to use all the time? Focus on these elements of your business as you prepare for various emergency scenarios.

business with the public in the event you can’t operate as planned. Make sure you can access your business website and social media accounts remotely or by mobile device so you can post your operating status.

As we move into colder months, being ready for emergencies means preparing for more than just snow days. Power outages, reduced access to area roads and facilities, auto accidents and employee illness are all common winter threats to your business says Mark Norton from Agility Recovery in another SCORE webinar, “Winter Weather Preparedness.”

If there’s a warning period before a threat like a snowstorm, start posting on those accounts to alert customers that your hours and functions may change depending on the forecast. It’s important for your internal team to communicate regularly throughout an emergency event, but you also need to notify customers, clients and suppliers of those situations as well.

Now’s the time to: review insurance coverage; compile contact information for your building owner, insurance company, plumber or snow removal service; establish an inclement weather attendance policy for employees; and discuss the many scenarios that could slow down your business. Don’t keep these plans a secret from your team – rather, involve them in the preparation process. “The better prepared your staff is for recovery, the better prepared your organization will be as a result,” Norton advises.

Plan for Internal and External Emergency Communication Once your team knows how to handle an emergency, review how you’ll share the status of your

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Turn to Resources to Help You Anticipate Emergency Events Don’t rush through or skip emergency planning. Take time to review each part of your company’s plans, and be sure to consider and plan for new threats. Looking for a checklist to help keep you organized and recognize threats you might not have considered? PrepareMyBusiness.org offers a variety of emergency planning worksheets, and SCORE’s Disaster Planning Guide can help you identify risks and prepare for the potential impact of a variety of unexpected events. This article originally appeared at sba.gov.

Your Business

Get on Track with Annual Reviews I f your company is like many others, you’re gearing up for annual employee performance reviews. While managers and employees alike detest the potentially awkward and feared process, it’s a necessary step to ensuring that employees understand the expectations surrounding their performance and standing with the company. To make the process a little easier this year, we’ve compiled some tips to help everyone have a successful annual performance review season.

Get it Done Delaying (or completely forgoing) annual performance reviews sends the wrong message to employees. Some may get the impression that managers don’t care about their professional development, while others may think that no one is watching so “anything goes.” Performance reviews provide important feedback to employees about how they’re doing, gives a clear picture of how they’re doing at the company and reinforces that management is paying attention. Set a schedule for when annual reviews should be conducted, and a deadline for when they should be completed. If needed, incentivize managers to get through all of the reviews on time with a contest, giveaway or other perk.

Come Prepared Experts around the Web echo this sentiment. Showing up to an 11

out or soften unfavorable comments, doing so only hinders employees from being able to address and correct performance issues. Strive for clarity in communicating the shortfall or problem, and be honest about issues that cropped up during the year. Follow with clear directives or expectations to address the issues.

Involve the Employee employee’s annual performance review with only a handful of recent examples of performance demonstrates a lack of engagement that can be detrimental to employees’ perception of leadership and the organization as a whole. Pulling together examples of employees’ performance at the last minute can cause the recency effect: an annual review marred by recent successes or failures, and that doesn’t look at the “big picture” of a whole year of work. Keep a file or running list of employees’ accomplishments and areas for improvement all year and reference it when putting together an annual performance review. Being prepared with examples of good and bad performance from throughout the year gives an employee a complete picture—and a complete review—of their performance.

Be Honest and Clear One of the most awkward parts of an annual review is detailing issues with an employee’s performance. While it can be tempting to leave D U C TA L E S

Annual performance review processes vary greatly between organizations; regardless of which process you use, be sure to include the employee’s perspective. This is a valuable opportunity for the employee to do a self-evaluation and reflect on his or her successes and failures over the year. It’s also a great opportunity for them to look back (hindsight is 20/20, right?) and identify what they could have done differently or better, setting them up for success in the coming year. Ask employees to complete a self-evaluation prior to the review meeting, or in response to their manager’s review. No matter how you include it, a self-evaluation can be a valuable tool to help an employee improve performance. Annual employee performance reviews aren’t a favorite part of running a business, but they’re a necessary part of ensuring that employees are meeting goals, have clear expectations and are helping move the organization forward.

NOVEMBER • DECEMBER 2015

Your Business

Generate Business Leads with Social Media

t’s a fact we can’t ignore: 27 percent of time spent online is spent on social networks. Facebook, Twitter and all derivative social networks have changed the game of marketing and lead generation. Marketers are increasingly leveraging social media to increase brand awareness and develop relationships with potential customers. Make sure you’re making the most of this powerful business tool.

Engage Nearly 80 percent of social media users say that they follow a company on social media to receive discounts and offers. So, if you’re thinking about running a promotion, make sure you include it on your social

media channels. And, if a user posts to your page or tags your company in their post, respond to them and continue the conversation. It’s a great way to show others what kind of relationship they can expect with your company.

Be Part of the Network Some business owners may think that social media is not relevant for their company. However, a recent analysis found that social media produces almost double the leads of trade shows, telemarketing and direct mail. In addition, social media lead conversion rates are 13 percent higher than other lead sources. The key to a successful social strategy is making sure you’re on the right platform. Select only one platform to start, to ensure that you can keep the page updated and have time to engage followers. As you see traffic increase, explore other platforms that might be relevant.

Ask Your Customers to Talk About You While this can be a cringe-worthy tactic for some people, asking satisfied customers to share their experience with their networks is an extremely effective source of lead generation. In fact, 81 percent of social media users say their purchasing decisions are influenced by their friends’ social media posts. However, if you don’t ask customers to talk about you to their networks, you’re leaving it up to chance.

D U C TA L E S

NOVEMBER • DECEMBER 2015

Three Components of Employee Satisfaction By Laura Petrolino

e’ve all been in jobs that have been rough for one reason or another, and – considering we spend the majority of our lives working – it’s no way to live. Low employee satisfaction always equals low employee motivation, and no matter how much you try, it’s difficult to bring your best work to an organization where you are not happy. Several components affect employee satisfaction, and based on the person, each one takes a different level of priority.

The Opportunity for Learning and Growth Every job I’ve ever had — from the sales floor of Nordstrom’s to working with United States Senators — has taught me something. And with each lesson I’ve grown into a better and more capable professional. Learning is a key component to life in an organization; it’s important to make learning opportunities available to employees so that they feel that there is room to grow and advance in their career. This is a key role played by leadership in an organization. Making growth opportunities available, regardless of whether employees take advantage of them, makes employees feel like leadership facilitates their professional growth.

D U C TA L E S

Just like any relationship you have in your life, you choose (or should choose) people who help you become a better version of yourself. Your job is in many ways one of your most important “relationships,” and should be treated accordingly.

Career Advancement Some people are perfectly happy to comfortably play the same role and sit at the same level in an organization for years. However, many people are focused on advancement opportunities, and want to work for a company that not only makes advancement opportunities available to them, but helps them succeed and achieve new heights in their careers. Employee satisfaction and motivation require goals and the understanding of consequences of hitting or not hitting those goals. Those consequences take many different forms, but if career advancement opportunities are not part of the equation, your top team members will look elsewhere.

The Power of Appreciation Appreciation is a crucial part of employee satisfaction. And this goes beyond tangible forms of appreciation such as salary, a promotion or a bonus. Tangible

NOVEMBER • DECEMBER 2015

rewards are an important part of the appreciation equation and are part of an overall sense of appreciation. Knowing that an organization truly values its people can be even more meaningful than tangible rewards. Take a moment to express to a team member their importance to the organization, or to personally thank an employee for their dedication and great work.

Trust: The Ultimate Indicator of Employee Satisfaction All of these components come together to form a sense of trust among team members in the organization and its leaders. When employees trust that their learning and growth is important to their employer, that advancement opportunities are available and that both they and their work are valued, they’re more willing to give their best, every day, and feel a sense of pride and personal satisfaction. This article first appeared on Spin Sucks (spinsucks.com), an award winning marketing, PR and communications blog, and an arm of the Chicago-based integrated digital marketing firm, Arment Dietrich, Inc. Laura Petrolino is the director of operations at Arment Dietrich. She is also a ninja. When not working with clients, collaborating with the Arment Dietrich team or practicing her roundkicks, you can find her walking her dog, working out or exploring the great outdoors.

NADCA News

Looking Back: How We Got to the NADCA of Today I By Chazz Scogna

n the early 1970s, the United States’ dependence on foreign oil reached an all-time high. The country demanded so much from international sellers that when the Middle East placed an embargo on exports to the U.S., the country spiraled into a crisis, vulnerable because of its gluttonous energy consumption.

The U.S., desperate, hunkered down and started a transformation toward energy efficiency. By the end of the decade, the U.S. had acts in place to diminish its need for foreign oil, developing alternate power sources like wind, solar and nuclear. It even established the Department of Energy. What had begun as a crisis now set the scene for energy savings. One such means of conservation came from the HVAC industry. And, while HVAC and indoor air quality (IAQ) professionals already focused on efficiency, society’s newfound awareness sparked a boom in their industries. “Duct cleaning was contending with energy, indoor health and the environment before anyone was talking about ‘going green,’” said Michael Vinick, president of Duct & Vent Cleaning of America, Inc., current president of NADCA, the HVAC Inspection, Maintenance and Restoration Association and member since 1990. 15

Yet, consumers were unaware of the benefits of proper HVAC care. They didn’t understand how the upkeep of HVAC systems impacted both the environment and them. And, since the idea of energy efficiency was so new, HVAC and IAQ professionals didn’t have the means to establish their credibility.

That is, until 1989, when John Sumerlin of Pringle Power Vac in Walla Walla, Washington founded NADCA. He brought together professionals from all over the country to launch an association that would solidify the HVAC cleaning industry. Naturally, when starting from scratch, there will be growing pains. Outside the group, educating consumers was met with pushback. “In the ‘70s, ‘80s and even in the ‘90s, everyone said duct cleaning is not needed,” said Vinick. “It was hocus pocus to them.” Inside, members brought decades of experience, but the newly formed association lacked the structure needed to legitimize the HVAC cleaning business. “Before NADCA, there was no standardization or uniformity,” said Charles Cochrane, owner of Cochrane Ventilation Inc. and NADCA member since 1990. “The way we were cleaning systems before NADCA would be viewed as D U C TA L E S

archaic now. Everybody did it their own way.”

The Wild West Founding members flooded the group with ideas while trying to establish the association’s identity. The opinions clashed. The members had good intentions, but with no book or foundation guiding them, it caused friction. “There was a lot of lively debate and discussion about how to move the association forward in the early years,” Vinick said. “My understanding is in the board room it was very tenuous. There were arguments many times. It was kind of like the Wild West.” But, instead of cowboys, six shooters, tumbleweeds and duels at highnoon, the lawlessness of the Wild West of the HVAC and IAQ industries dealt with differing philosophies and processes of work. It helped to have so many outside perspectives, but too much of something is not always productive, especially with IAQ. To borrow an adage from American football, “If you have two quarterbacks, you really have none.” So, while the members’ methods were valuable in their own rights, so many different approaches meant no standardized model of operation existed. Business owners needed NOVEMBER • DECEMBER 2015

1129 Members in 29 Countries 240 CVIs

Certified Ventilation Inspectors

1771 ASCSs

Air Systems Cleaning Specialists

a way to unite one another. “The initial phase in its infancy was a place for people to meet, talk and look at products, but there was no immediate push for standards,” said Cochrane. And there was another issue. Sumerlin and the founding members were manufacturers, not cleaners. “They knew they had to open up the association to duct cleaners in order to build the industry,” said Vinick. If the association was going to survive, it had to involve other HVAC industry professionals.

The Turning Point After the cleaners arrived, the turning point in NADCA’s development occurred in 1992. Cochrane dubs this the Entrepreneurial Phase. “The entrepreneurial group had a handful of people really driving standards and pushing the envelope to standardize what we do,” said Cochrane. “They had a whole lot of energy and excitement that built the organization.” The vision and determination helped create the first industry standards for source removal – the only acceptable cleaning method in NADCA. Now there were D U C TA L E S

quantifiable means (for example, the NADCA vacuum test) to measure the level of cleanliness inside a system and a process to rid debris. Almost instantly, the industry gained credibility. NADCA became an authority in the HVAC inspection, maintenance and restoration industry. “The association set the bar for what is clean and what is acceptable,” said Cochrane. “Back in the day, there were companies out there that would clean the ductwork but would spray this glue-like substance and glue the dust down. NADCA came in and said, ‘you can’t do that. Here’s what clean is.’” With a palpable blueprint, NADCA took off. From there, educating consumers and legitimizing the HVAC and IAQ industries became possible. “The end result for the consumer and the predictability for the end result for the consumer changed enormously,” said Cochrane. “It helped us grow individually with the experience of building the association and our businesses at the same time.” NADCA membership carried with it a reputation for an irrefutable knowledge base and quality of

NOVEMBER • DECEMBER 2015

service. The association became a stalwart in the industry. Source removal will always be the key for NADCA. Its simplicity allows it great shelf life in NADCA’s values. Remove what needs to be removed, but do it properly. “If you went to the trade show in 1993 and then went today, there would be much of the same equipment, dressed up a bit,” said Cochrane. The technology may change, but the process of cleaning ducts will remain the same. Today, NADCA members are in Dubai, Saudi Arabia, Mexico, Canada, Colombia and the United Kingdom, to name a few. Cochrane said NADCA is in its third phase, called Mature. For over 25 years, the association built itself into a leading authority in the HVAC and IAQ industries. Now, it’s a matter of upholding the standards. As for consumers, they’re well-aware of NADCA. “When I started in this business in ‘89-‘90, when I went into a customer’s place, they asked ‘what are you doing here?’ and I would say ‘you called me,’” said Vinick. “Now, when I go into a customer’s facility, they say ‘thank you for coming.’” 16

NADCA News

Getting the Word Out Carlos Gonzalez Boothby and Daniel Eiser from Multitecno, from Guayaquil, Ecuador (pictured below, left) were featured on a local radio program to talk about the importance of HVAC systems cleaning and restoration services and why consumers should select a NADCA member to perform the project.

D U C TA L E S

NOVEMBER â&#x20AC;˘ DECEMBER 2015

New Members Air Mechanical Inc.

Octagon Cleaning and Restoration

Ham Lake, MN

Full Throttle Furnace & Duct Cleaning

Aire Serv of Branson

CAN

VioClean

Regina, SK

Branson West, MO

Northeast Cleaning Services

Windham, ME

Swampscott, MA

Gansevoort, NY

New ASCSs Cameron Flood

Scott Jay

Juan Pereira

Duct Doctor USA of Kansas City

Aire Serv of Branson

Blackmon Mooring

Kansas City, MO

Branson, MO

Arlington, TX

Leonard Gaspary

Jim Johnson

Phil Pettit

Control Air Conditioning Corp

Anaheim, CA

David Lehman

Adam Sanders

Air Duct Cleaners of Evansville

Duct Detectives, Inc.

Evansville, IN

Orlando, FL

Daniel Mchugh

Edgar Sepulveda

Bob’s Heating and Air

Simplex Grinnell

Woodinville, WA

Nashua, NH

Clint Orr

Ryan Whitehouse

Total Comfort Heat & Air Conditioning Ormond Beach, FL Jonathan Gassett

Total Comfort Heat & Air Conditioning Ormond Beach, FL Dustin Gillespie Stanley Steemer Gainesville, VA Michael Griffin Total Comfort Heat & Air Conditioning Ormond Beach, FL

Full Throttle Furnace & Duct Cleaning Regina, SK Canada

Control Air Conditioning Corp Anaheim, CA Yip Yiu Wing Total Ventilation Hygiene P/L Prestons, NSW Australia

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The following guide is a reference for the tools and services youâ&#x20AC;&#x2122;re using in your day-to-day work, and is an easy way to find what you need from NADCA Associate Members. The guide includes a complete list of NADCA Associate Members by name and by category, along with profiles of select products.

Buyer’s Guide

VENDORS: Alphabetical List Abatement Technologies 605 Satellite Boulevard, Suite 300 Suwanee, GA 30024 Main phone: 1.800.634.9091 Main fax: 678.889.4201 Primary contact: Mindy Schaffer Contact title: Duct Cleaning Product Specialist Contact phone: 770.704.4900 Contact email: mschaffer@abatement.com Website: www.abatement.com

SEE OUR AD ON PAGE 30

American CaddyVac P.O. Box 737 Lewiston, ID 83501 Main phone: 800.879.5382 Main fax: 208.746.9858 Company email info@caddyvac.com Primary contact: Mac Mattoon Contact title: Owner Contact phone: 208.413.1386 Contact email: macm@caddyvac.com Website: www.caddyvac.com

Armacell LLC As the innovators of portable duct cleaning equipment we are proud to support NADCA members. Our HEPA-filtered air duct cleaning vacuums are designed to help duct cleaning professionals clean HVAC duct systems faster and more efficiently, and to help contractors develop profitable Indoor Air Quality businesses.

7600 Oakwood St. Ext. Mebane, NC 27302 Main phone: 800.866.5638 Main fax: 919.304.3720 Company email: info.us@armacell.com Primary contact: Joanna Beckman Contact title: Marketing Communications Manager Contact phone: 800.866.5638 Website: www.armacell.us

Aeroseal LLC 7989 South Suburban Road Centerville, OH 45458 Main phone: 937.428.9300 Main fax: 937.428.9304 Company email: marketing@aeroseal.com Primary contact: Vicki Auditore Contact title: Marketing Manager Contact Phone: 937.428.9300 Ext: 318 Contact email: vickiauditore@aeroseal.com Website: www.aeroseal.com

Aeroseal duct sealing technology seals leaks from INSIDE the duct system using a patented non-toxic aerosol mist. It works on all types of ductwork, even when it is concealed. This UL-approved process can help lower energy usage, while improving comfort and indoor air quality. Aeroseal also offers total duct performance training classes, testing equipment and supplies.

Armacell produces fiber-free, closed-cell, elastomeric foam insulation for HVAC ducts to control condensation, reduce energy waste or absorb noise. AP Armaflex® products are GREENGUARD Gold certified as low emitting and made with built-in Microban® antimicrobial product protection to resist the growth of mold in the insulation. BBJ/SpeedClean 6321 Pelican Creek Circle Riverview, FL 33578 Main phone: 800.887.2251 Main fax: 813.623.4032 Primary contact: Doug Patterson Contact title: Sales Manager Contact phone: 813.622.8550 Contact email: dpatterson@bbjenviro.com Website: www.bbjenviro.com Biltwel Duct Cleaning Equipment, Inc. #4, 16327 - 130 Avenue Edmonton, AB, T5V 1K5 Canada Main phone: 780.447.1510 Main fax: 780.447.2061 Primary contact: Rossetti Vollweiter Contact title: Owner Contact phone: 780.447.1510 Contact email: service@biltwel.com Website: www.biltwel.com

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VENDORS: Alphabetical List Bio Environment Services Technology LLC Dubai, United Arab Emirates Main phone: 00971 4.347.9696 Main fax: 00971 4.347.3848 Primary contact: Gebran Roumie Contact phone: 00971 4.347.9696 Contact email: leobest@emirates.net.ae Website: www.leobest.com

Product Profile Pringle Model 15 LE

Bio-Cide International, Inc. 2650 Venture Drive Norman, OK 73069 Main phone: 405.329.5556 Main fax: 405.329.2681 Primary contact: Trudy Spradlin Contact phone: 405.329.5556 Contact email: trudy@bio-cide.com Website: www.bio-cide.com

BioVac System Inc. 8701 8 Ave. Montreal, QC H1Z 2X4 Canada Main phone: 514.990.9605 Main Fax: 514.376.3838 Primary contact: David McDougall Contact title: President Contact phone: 514.990.9605 Contact email: sales@biovacsystem.com Website: www.biovacsystem.com

SEE OUR AD ON PAGE 19

BioVac System has been manufacturing automated and manual duct cleaning equipment and accessories for the last 16 years. BioVac System is a one-stop-shop for duct cleaning, decontamination and inspection equipment. We also supply a full line of accessories. After 16 years, more than 99 percent of all our equipment on the market is still working today. Our Service Division provides professional services since the last 16 years in the field of: mechanical hygiene investigation and cleaning, asbestos and mold abatement, indoor air quality analysis. All this know-how permits us to better inform and train our clients. CardConnect 7300 College Blvd., Suite 600 Overland Park, KS 66210 Main phone: 913.948.9733 Main fax: 913.953.5328 Primary contact: Lauren Neal Contact title: Regional Director of Business Development Contact phone: 913.953.5320 Contact email: lneal@cardconnect.com Website: www.cardconnect.com

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The new Pringle Model 15 LE is the embodiment of everything we believe an Air duct cleaning truck should be and we think you will agree. The new design is powerful, durable, accommodating, affordable, and a snap to maintain. Made of mostly stainless steel this truck will not only last a long time it will look good for a long time too. Maintenance of this truck is a snap. Tasks such as tightening belts, greasing bearings, checking compressor oil are as easy as opening the side compartment door. Repairs are also a breeze. The fan and bearings can be removed in 20 to 30 minutes. The dirt compartment houses only dirt and nothing else. Access to vacuum inlet from either side of the truck is standard. You will not want for space as this truck can carry portables, hundreds of feet of hose, and lots of accessories. Call for details!

Pringle Company 419.256.7763 â&#x20AC;˘ pringlecompany.com

Carlisle HVAC Products 900 Hensley Lane Wylie, TX 75098 Main phone: 877.498.4822 Main fax: 972.442.0076 Primary contact: Billy Prewitt Contact title: Marketing Manager Contact phone: 972.442.6545 Contact email: billy.prewitt@carlislehvac.com Website: www.carlislehvac.com

SEE OUR AD ON PAGE 26

Carlisle HVAC Products encompasses Hardcast Duct Sealants and Adhesives, DynAir Airflow Hardware, and the Nexus 4 Bolt Flange Closure System. We supply superior products and engineered solutions to ensure the sustainability of your HVAC system. Our products and solutions deliver maximum efficiency, unparalleled quality, and unmatched savings.

Buyer’s Guide

VENDORS: Alphabetical List Controlled Release Technologies, Inc. 1016 Industry Drive Shelby, NC 28152 Main phone: 800.766.9057 Main fax: 704.487.0877 Contact name: Rachelle Cunningham Contact title: Assistant Executive Director Contact phone: 704.487.0878 Contact email: rachelle@cleanac.com Website: www.cleanac.com

ENVIRO-AIR Purification 4656 N Pfeiffer Ct. Springfield, MO 65803 Main phone: 417.832.9980 Main Fax: 417.832.9982 Primary contact: Bruce Michaels Contact title: President Contact phone: 417.832.9980 Contact email: bruce@enviro-air.net Website: www.enviro-air.net

Danduct Clean A/S Teglvaenget 63 Herning, 7400 Denmark Main phone: +45 97 12 30 30 Main Fax: +45 21 83 33 79 Primary contact: Tim Larsen Contact title: General Manager Contact phone: +45 97 12 30 30 Contact email: danduct@danduct.com Website: www.danduct.com

Fiberlock Technologies, Inc. 150 Dascomb Road Andover, MA 01810 Main phone: 800.342.3755 Main fax: 978.475.6205 Primary contact: Cole Stanton Contact title: Executive VP of Sales Contact phone: 800.342.3755 Contact email: info@fiberlock.com Website: www.fiberlock.com

Design Polymerics 3301 W. Segerstrom Ave. Santa Ana, CA 92704 Main phone: 888.669.2646 Primary contact: Scott Witherow Contact title Vice President Contact phone: 888.669.2646 Contact email: switherow@designpoly.com Website: www.designpoly.com

Filtration Manufacturing, Inc. 47 J. Faris Road Andalusia, AL 36421 Main phone: 334.222.7900 Main fax: 724.258.5494 Primary contact: Art Knowles Contact title: Vice President Contact phone: 334.222.7900 Contact email: aknowles@filtrationmfg.com Website: www.filtrationmanufacturing.com

Duct Cleaners’ Supply 11153 S Wilton River Road New Richland, MN 56072 Main phone: 800.634.2822 Main Fax: 888.634.2822 Primary contact: John Bently Contact title: Lead Technician Contact phone: 507.465.3829 Contact email: 4viper@ductcleanerssupply.com Website: www.ductcleanerssupply.com Ductmate Industries, Inc. 210 5th St. Charleroi, PA 15022-1514 Main phone: 724.258.0500 Main fax: 724.258.5494 Primary contact: Ed Lash Title: Product Line Manager Contact phone: 724.258.0500 Contact email: elash@ductmate.com Website: www.ductmate.com

Forbest Products Co. 4410 Old Warm Springs Blvd. Fremont, CA 94538 Main phone: 510.226.7988 Primary contact: Fei Dai Contact email: forbestusa@gmail.com Contact phone: 510.226.7988 Website: www.forbestusa.com Foster Products/H.B. Fuller 1105 South Frontenac Street Aurora, IL 60504 Main phone: 630.952.1321 Main fax: 800.952.2368 Primary contact: Jim Dennison Contact title: Senior Market Manager Contact phone: 630.952.1321 Contact email: jim.dennison@hbfuller.com Website: www.fosterproducts.com

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VENDORS: Alphabetical List Fournitures Select Supplies 1965, 55th Ave. Dorval, QC H9P 1G9, Canada Main phone: 514.339.9919 Main fax: 800.952.2368 Primary contact: Vincent Begin Contact phone: 514.339.9919 Contact email: info@fournituresselect.qc.ca Website: www.fournituresselect.qc.ca

Hypervac Technologies 1-2121 36 St. North Lethbridge, Alberta Canada T1H 5L1 Main phone: 403.327.5772 Primary contact: Jim Thompson Contact title: President Contact phone: 403.327.5772 Website: www.hypervac.com

Fresh-Aire UV P.O. Box 1867 Jupiter, FL 33458 Main phone 800.741.1195 Main Fax: 561.748.4865 Company email: sales@freshaireuv.com Primary contact: Kyle McGrath Contact email: Kyle@freshaireuv.com Website: www.freshaireuv.com

In-O-Vate Dryer Products 810 Saturn St., Suite 20 Jupiter, FL 33408 Main phone: 561.744.0473 Main fax: 561.745.9723 Primary contact: Cliff Budnick Contact title: VP of New Business Development Contact phone: 561.744.0473 Contact email: cliff@lintalert.com Website: www.inovate.com

Gulf LIFA Co. Barwa Commerical Ave., Industrial Area Arkan Building 23, Suite 2nd Floor P.O. Box 92050 Doha, Qatar Main phone: +974 4006 1510 Main fax: +974 4006 1510 Primary contact: Amad Sherwani Contact title: Project Sales Engineer Contact phone:+974 4006 1510 Contact email: inquiries@gulflifa.com Website: www.qulfgrc.com Heat Seal Equipment Ltd. 530 Westney Rd S, #1 Ajax, ON L1S 6W2, Canada Main phone: 905.683.9223 Main fax: 905.683.7067 Primary contact: Brent Ferns Contact title: Vice President Contact phone: 905.683.9223 Contact email: sales@heatsealequipment.com Website: www.heatsealequipment.com Hitech Environmental, Inc. P.O. Box 724 Charlton, MA 01507-0724 Main phone: 508.873.5990 Primary Contact: Morey Moor Contact email: hitech_environmental@yahoo.com Website: www.hitech-environmental.com

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K-Flex USA 100 Nomaco Drive Youngsville, NC 27596 Main phone: 800.765.6475 Main fax: 800.765.6471 Primary contact: Bill Ronca Contact title: Business Development Manager Contact phone: 919.500.6815 Contact email: bill.ronca@kflexusa.com Website: www.kflexusa.com Lambro Venting Products Inc. 675 rue Brossard Laprairie, QC J5R 2V1 Canada Main phone: 450.444.0437 Main fax: 450.444.2073 Primary contact: Jean-Francois Pupo Contact title: Owner Contact phone: 450.444.0437 Contact email: jf280560@hotmail.com Website: www.lambro.ca Lifa Air Ltd. Vellamonkatu 30 B Finland, 00550 Main phone: +358 9 394 858 Primary contact: Johan Brandt Contact title: Director of Sales & Marketing Contact phone: +358 40 5448282 Contact email: johan.brandt@lifa.net Wesbite: www.lifa.net

Buyer’s Guide

VENDORS: Alphabetical List Lloyds Systems 2911 W Omaha St. Rapid City, SD 57702 Main phone: 605.343.8832 Main fax: 605.343.9485 Primary contact: Lance Weaver Contact title: President & CEO Contact phone: 605.343.8832 Contact email: lance@lloydssystems.com Website: www.lloydssystems.com

Product Profile BioVac System BioVac System has been manufacturing automated and manual duct cleaning equipment and accessories for the last 16 years. BioVac System is a one-stop-shop for duct cleaning, decontamination and inspection equipment. We also supply a full line of accessories. After 16 years, more than 99 percent of all our equipment on the market is still working today.

Meyer & Sons, Wm. W. 1700 Franklin Blvd. Libertyville, IL 60048 Main phone: 800.963.4458 Main fax: 847.918.8183 Primary contact: Jeff Huebner Contact title: Regional Sales Manager Contact phone: 847.918.0111 Contact email: jhuebner@wmwmeyer.com Website: www.meyercontractor.com

Meyer Machine & Equipment 351 Main St. Antioch, IL 60002 Main phone: 847.395.2970 Main fax: 847.395.2972 Primary contact: Jimmy Meyer Contact title: VP Contact phone: 847.395.2970 Contact email: jimbob@meyermachine.com Website: www.meyermachine.com

SEE OUR AD ON PAGE 13

Our Service Division provides professional services since the last 16 years in the field of: mechanical hygiene investigation and cleaning, asbestos and mold abatement and indoor air quality analysis. All this know-how permits us to better inform and train our clients. Our Goal is Your SuccessTM

BioVac System Inc. 514.990.9605 • biovacsystem.com

Nikro Industries, Inc.

Meyer Machine & Equipment is the premiere manufacturer and supplier of Air Duct Cleaning equipment, tools, and accessories for residential, commercial, and industrial cleaning applications. Additionally, the full line of Dryer Vent Cleaning supplies makes Meyer Machine & Equipment a true One-Stop-Shop for Successful Contractors in the HVAC Inspection, Maintenance and Restoration Industry.

1115 N. Ellsworth Ave. Villa Park, IL 60181 Main phone: 800.875.6457 Main fax: 630.530.0740 Primary contact: Jim Milloy Contact title: Sales Manager Contact phone: 630.530.0558 Contact email: milloy@nikro.com Website: www.nikro.com

SEE OUR AD ON PAGE 39

NIKRO Industries Inc., manufactures a complete line of environmental remediation equipment including: air duct cleaning equipment, HEPA filtered vacuums, insulation removal vacuums, portable air scrubbers, structural drying fans and dehumidification equipment. Turn to NIKRO for a safer environment!

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Buyer’s Guide

VENDORS: Alphabetical List Pringle Company 116 N. Turkeyfoot Ave. Malinta, OH 43535 Main phone: 419.256.7763 Primary contact: Greg Brown Contact title: Owner Contact phone: 419.966.0321 Contact email: pringlecompany@gmail.com Website: www.pringlecompany.com RamAir International, Inc. 62900 Mercury Place Bend, OR 97701 Main phone: 888.272.6247 Main fax: 541.728.0273 Primary contact: David Hart Contact title: Founder/CEO Contact phone: 888.272.6247 Contact email: dhart@ramair.co Website: ramair.co Rotobrush International 612 E Dallas Road. Suite 400 Grapevine, TX 76051 Main phone: 817.310.2343 Main fax: 877.535.3878 Primary contact: Michelle Little Contact title: Marketing Manager Contact phone: 817.310.2343 Contact email: littlem@rotobrush.com Website: www.rotobrush.com Scand Tech USA P.O. Box 365 440 John Fitch Blvd South Windsor, CT 06074 Main phone: 800.587.3980 Main fax: 800.587.3979 Company email: sales@scandtech.com Primary contact: Bill Benito Contact title: Mr. Contact email: bill@scandtech.com Website: www.scandtech.com Sentinel Products 8901 Wyoming Ave. North Brooklyn Park, MN 55445 Main phone: 763.571.0630 Main fax: 763.571.1819 Primary contact: Jay Jallo Contact phone: 763.571.0630 Contact email: jjallo@senpro.com Website: www.senpro.com

Product Profile NIKRO model #PDU6.5 Hybrid Air Duct Vacuum System The NIKRO model #PDU6.5 Hybrid Air Duct Vacuum System with true certified HEPA filtration, is uniquely designed to deliver 30 percent more vacuum suction than typical electric duct cleaning vacuums. The unit can be operated on a single 220v circuit, or two 115v circuits when using the provided quick 220 converter box. This system has a two-stage filtration system with the final filter being a true, certified HEPA filter. The compact design makes it simple to maneuver in the tightest spaces.

NIKRO 800.875.6457 • nikro.com

ServiceTrade 4601 Creekstone Drive #260 Durham, NC 27703 Main phone: 919.246.9901 Primary contact: Tim Spink Contact title: VP of Sales Contact phone: 919.246.9901 Contact email: Tim.Spink@servicetrade.com Website: www.servicetrade.com

ServiceTrade is a software service platform that provides customer service applications to service contractors. Our mobile and web applications coordinate office staff and field technicians to deliver an amazing customer experience. Through this experience, ServiceTrade enables business growth by extending customer relationships and attracting new prospects.

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VENDORS: Alphabetical List Sporicidin by Contec, Inc. 525 Locust Grv. Spartanburg, SC 29715 Main phone: 864.503.8333 Main Fax: 864.503.8444 Primary contact: Tony Douglas Contact phone: 864.503.8333 Contact email: sporicidin@contecinc.com Website: www.sporicidin.com Steamatic, Inc. 3333 Quorum Drive, Ste. 280 Fort Worth, TX 76137 Main phone: 817.332.1575 Main Fax: 817.332.5349 Primary contact: Frank Van Zant Contact title: Director of Training Contact phone: 817.332.1575 Contact email: fvanzant@steamatic.com Website: www.steamatic.com

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Sunbelt Rentals 2341 Deerfield Drive Fort Mill, SC 29715 Main phone: 800.508.4760 Primary contact: Ken Rothmel Contact title: Director of Strategic Accounts Contact phone: 704.506.8639 Contact email:krothmel@sunbeltrentals.com Website: www.sunbeltrentals.com

From aerial work platforms to air compressors to pressure washers, Sunbelt Rentals has the equipment you need for all your HVAC cleaning and restoration projects. With more than 525 locations nationwide and 24-7 emergency response, renting from Sunbelt Rentals has never been easier.

Buyer’s Guide

VENDORS: Alphabetical List TECAI-INNOVA, S.L. C/Portalada Nº50 Nave H2 Logroño (La Rioja), Spain Main phone: +(34) 941 44 50 56 Main fax: +(34) 941 44 50 56 Company email: info@teinnova.net Primary contact: Carl Johnson Contact email: carl@teinnova.net Website: www.teinnovacleaning.com

Thermaflex 381 Carwellyn Road Abbeville, SC 29620 Main phone: 800.459.4822 Main fax: 800.459.3828 Primary contact: Patrick Cruz Contact title: Marketing Manager Contact phone: 413.271.8107 Contact email: pcruz@titeflex.com Website: www.THERMAFLEX.net

No matter what your flexible duct challenge, Thermaflex can provide the solution. For over half a century, we’ve concentrated on flexible duct solutions for a broad range of applications. We’ve fine-tuned our product lines to ensure quality, performance, and cleanability. Whether you need flexible duct for commercial or residential jobs, Thermaflex has the answer. ThermalStar Grill Mask Tape Products 3418 South 48th St., Suite #8 Phoenix, AZ 85040 Main phone: 480.966.1988 Main fax: 520.838.9809 Primary contact: Geary Morris Contact title: President Contact phone: 480.966.1988 Contact email: geary@grillmask.com Website: www.shopthermalstar.com

UEMSI/HTV N57 W13330 Reichert Ave. Menomonee Falls, WI 53051 Main phone: 877.389.9999 Main fax: 262.649.2205 Primary contact: Brian Kotecki Contact title: VP of Sales/Marketing Contact phone: 877.389.9999 Contact email: brain@uemsihtv.com Website: www.uemsi.com

Vac Systems International 11950 Riverwood Drive Burnsville, MN 55337 Main phone: 952.808.1619 Main fax: 952.808.1617 Primary contact: Peter Haugen Contact title: President Contact phone: 952.808.1619 Contact email: phaugen@vacsysint.com Website: www.vacsysint.com

SEE OUR AD ON PAGE 12

Vac Systems International offers a full range of “field proven” products and solutions for residential and commercial air duct cleaning needs based on 20 years of experience. Our goal is to help you succeed by helping you to maximize your productivity (for greater profits), maximize your cleaning quality (for greater customer satisfaction), and minimize cost (for greater savings). Wind River Marketing PO BOX 1910 Wilson, WY 83014-1910 Main phone: 800.966.8003 Main fax: 307.203.2095 Primary contact: Travis Petersen Contact title:CEO Contact phone: 800.966.8003 Contact email: travis@windrivermarketing.net Website: www.windrivermarketing.net

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