REACH Mobile Service Delivery Pilot Initiative

Rights, Empowerment and Cohesion (REACH) Mobile Service Delivery Pilot Initiative develops an integrated government platform to deliver knowledge and awareness raising, and government services to remote and vulnerable populations in Samoa and Tonga.

The Pilot Initiative aims to enhance citizens’ access to justice, government and women’s services for rural, maritime and otherwise remote areas in Samoa and Tonga through an integration of services and delivery by service providers in those areas.

Process

Mapping and of

Sustainable Development Goals

REACH Mobile Service Delivery Pilot Initiative supports the achievement of the Sustainable Development Goals with focus on:

Goal 5: Achieve gender equality and empower all women and girls.

• Duration: 19 October 2018 to 31 May 2019

• Location: Samoa and Tonga

• Partnership: Samoa Ministry of Justice and Court Administration, and Ministry of Women, Community and Social Development

Tonga Ministry of Internal Affairs

• Total budget: US $165,000

• Funding: UN Women and UNDP

Research and learning for the future

Goal 16: Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions.

Results

Tonga and Samoa

1442

People benefitted from enhanced knowledge and awareness raising in Samoa and Tonga

Service Delivery

Tonga and Samoa

3701

Services were delivered to the benefit of the population in Samoa and Tonga

“I am glad that people gained a great deal of knowledge and understanding on their rights and the services, and used the opportunity to make themselves heard.”

“Good for the government to know the challenges people face and for people to know the services provided by the government. We should regularly have this type of programme in the community.”