About Donna Mann I was drawn to real estate by the belief I could help people, but I found that you had to project confidence, knowledge, even a sense of superiority if you expected to succeed.
The enclosed property profile will provide current market trends in your area and essential information about listing your home. Together, we will determine the highest possible price.
Since becoming a Realtor, I have had to find a balance between these two apparently conflicting images—a successful, confident professional and a helpful, caring facilitator.
Thank you for your consideration. I look forward to the opportunity to work and successfully guide you throughout your transaction.
I soon learned successful agents are able to reconcile these apparent extremes and always put their client’s interest first, while still maintaining a strong professional approach to the transaction.
818.414.1569 | donnamannre@aol.com donnamannrealestate.com
Presenting my business philosophy in this way is not to put myself in the lime light, but to emphasize that with over 28 years of experience as a licensed Realtor, throughout the San Fernando Valley, and surrounding areas, through various types of markets, I am still here and eager to provide personalized service to my clients.
“I never realized how hard a really expert real estate agent works until we put our beloved family home in Donna’s hands. She was 100% committed to providing excellent service”
CLIENT REVIEWS
“After meeting and working with several agents, we found Donna Mann who helped us purchase the perfect first home. Donna has all of the qualities we were looking for in an agent, she is extremely knowledgable in her field, patient and a pleasure to work with. I have referred her services to many friends who have been just as satisfied with her work. We remain close friends with Donna and I look forward to enlisting her to sell our current home and find us an upgrade!”
- Maryam Tashroudian
“Donna is a dedicated, hard working professional. She is straight forward and honest, but also diplomatic. She never over promises which is unusual in the real estate game. While she works hard to get a deal done, she won’t push for a bad one. She knows the markets and competitive homes. She shows up on time to all her appointments and does her best to make sure that all the parties necessary for a meeting also show up on time. Donna also has a great sense of style and knows what a buyer will likely look for in a home.”
- Marvin Caesar
“Donna has represented me as both a listing and selling agent. She has always been extremely professional, hard working and creative. I will use her services in the future
- Harold Rosenberg
“Donna is an expert in her field as well as all of the above 7 attributes! She carried us through a very difficult time immediately following my mothers passing. From the first time we met her, my husband and I felt heard through her compassion and understanding. Donna gave us excellent advise that served to guide us through the weeks of renovations. Once the house was on the market, we were confident and relieved as our part was done. Donna took the helm and we closed the deal in record time. Donna is the best!”
- Juanita Robinson
“I never realized how hard a really expert real-estate agent works until we put our beloved family home in Donna’s hands. She was 100% committed to providing an excellent service. Her interaction with every one of the perspective buyers, her attention to the smallest details, her constant support during the process was brilliant. A job extremely well done. We will be forever in awe of the profession. Donna is an expert in her field. Thank you.
- Maxine Oliver
PROPERTIES SOLD BY DONNA MANN
4610 Ethel Ave., Sherman Oaks (seller)
5822 Morella Ave., Valley Village (seller)
3821 Beverly Ridge Dr., Sherman Oaks (seller)
13048 Hesby St., Sherman Oaks (seller & buyer)
17501 Magnolia Blvd., Encino (buyer)
11445 Moorpark St. #9, Studio City (seller)
18085 Lake Encino Ave., Encino (buyer)
4312 Laurelgrove Ave., Studio City (buyer)
12141 Laurel Terrace Ave., Studio City (buyer)
3122 Lindo St., Los Angeles (buyer)
5719 Sunnyslope Ave., Valley Glen (seller)
5009 Woodman Ave. #107, Sherman Oaks (seller)
11585 Acama St., Studio City (seller)
16630 McCormick St., Encino (seller)
14538 Benefit St. #301, Sherman Oaks (buyer)
23133 Ostronic St., Woodland Hills (buyer)
5011 Rhodes Ave., Valley Village (seller)
2018 Griffith Park Blvd., Los Angeles (buyer)
5738 Mammoth Ave., Valley Glen (buyer)
7649 Woodrow Wilson Dr., Los Angeles (seller)
5115 Longridge Ave., Sherman Oaks (seller)
6639 Norwich Ave., Van Nuys (seller)
20838 Martha St., Woodland Hills (seller)
12718 Norlina Pl., Granada Hills (buyer & seller)
14039 Gilmore St., Valley Glen (buyer)
819 E. Orange Grove Blvd.,Burbank (buyer)
20717 Burbank Blvd., Woodland Hills (seller)
4114 Royal Crest Place, Encino
6437 Orion Ave., Van Nuys (buyer)
11634 Addison Street, Valley Village
5227 Denny Ave. #307, North Hollywwood (buyer)
819 E. Orange Grove Ave., Burbank
13618 Addison St., Sherman Oaks (seller)
REFERENCES
Eric & Cynthia Castelblanco 818.693.3072
Joe & Dominique Arrigo 213.479.2358
Richard & Susan Shamban 818.681.1394
Noel & Maxine Oliver 818.400.1297
Cindy Lainez 720.272.4334
Lauren & Dan Silver 310.437.4380
Lynn King 818.398.0095
Ilyse Rosenthal 818.389.1882
Randy & Alecia Spendlove 310.822.4150
Karen & Richard Leaf 818.716.7505
Cara Saffro & Harold Rosenberg 818.762.9923
Michael Tesler & Mary Mary McThomas 310.923.5388
Rob Meltzer & Kim Tommaselli 310.969.8500 Frank Arrigo 818.888.3659 Maryam Tashroudian & Rameen Khan 626.512.2053
THE HOME BUYING PROCESS
The job of finding a home that meets all your needs and wants can be difficult if you don’t have all the available resources at hand or the time required to make complete use of them. I specialize in helping buyers find the homes they’re looking for. One benefit of using my services is that I often hear about listings right when they come on the market -- in fact, often even before they’re on the market. And that’s just the first step. When we work together the following steps will be covered and explained: 1. Educate you about Buyer Agency, outlining fiduciary responsibilities to you, which include: complete Disclosure, Loyalty, Confidentiality and Accountability. 2. Save you time by regularly searching the market for an affordable home that meets your criteria. 3. Email your specific home requirements to top producing agents in the area so they know we have a qualified purchaser. 4. View homes with you and provide comparative analysis. I will also refer you to expert home inspectors that will provide more in-depth
analysis and advice. 5. Help you explore your financing options and, if required, refer you to some excellent mortgage professionals, so you can make the best possible mortgage decision. 6. Provide consultation in relation to your written offer to purchase a home, with all terms approved by you. 7. Negotiate the best possible price and terms for you, take care of all the documentation details, and keep you fully informed about all activities that lead to the transaction closing. 8. Assist you, if necessary, in finding any homerelated services you need.
UTILIZING ALL REAL ESTATE SOURCES
There are many different ways that you might find out about a given listing, for instance, from: •
The Internet
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A local real estate magazine
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A real estate television channel
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Another agent’s marketing materials
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Another agent’s FOR SALE sign
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Another agent’s OPEN HOUSE
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Another agent’s exclusive listing
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A “For Sale by Owner” sign
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A friend or relative
I want to emphasize that I can help you buy a home from any of these sources. Even more importantly, I will personally represent your specific needs and interests and effectively negotiate the best possible price and terms for you.
However, if you view a property with another agent, I cannot represent you in connection with that property. So if you see a sign, an open house, or even hear about a property that interests you, please call me first and I will provide you with detailed information about, make all the necessary arrangements for viewing it, and then view it with you to ensure that you don’t in any way compromise your negotiating position.
CLIENT SERVICES
Over the years I have developed a first-class network of professionals who provide high-quality, homerelated services at competitive prices. Those of my clients who have used these service providers have always been very pleased with their work. The following professionals deal specifically with matters that relate to purchasing and moving into a home. If you have questions about services that relate to home maintenance and improvement, please contact me anytime. I’d be happy to refer professionals who I know, from experience, do excellent work, such as:
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Mortgage Professional
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Home Inspector
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Lawyer
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Title Company
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Mover
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Contractor
COMMITMENT TO YOU
1. As you’ve seen from this presentation, there are many factors that go into the successful purchase of a home. That’s why, as your buyers agent, my job isn’t just to help you find the right home and buy it at the best possible price and terms. You will also educated and aware of current market values, quality home construction, equity potential, financing options and more, so you can make the most informed decisions possible. In addition, you’ll have the benefit of my extensive professional network, developed through years of experience. So if you need additional home services you’ll be guaranteed of getting quality work at a competitive price. 2.
In short, you will be provided with comprehensive, high-quality personal attention buyer’s service, from helping you with the home search, to negotiating a better deal, to making sure that everything is signed, sealed and delivered on closing day.
3.
That is my commitment to you and look forward to being of service.
John Aaroe Group agents specialize in overseeing the many complex details involved in closing a transaction.
The Sale and Escrow Process
Here are just some of the services your agent will provide to ensure your transaction closes successfully.
During the escrow process
During the offer
• Maintain clear, consistent and frequent communication with all parties in the transaction
• Have you review and sign Agency Disclosure Statements
• Take all available efforts to ensure buyer’s deposit arrives according to the contract
• Advise you during negotiation on price and terms of the sale
• Assist you in the review of instructions and all contract deadlines prior to distribution
• Assess realistic interest rate caps and review loan appraisal contingencies
• Coordinate and attend all inspections; in consultation with you, negotiate any repairs or credits requested by buyer
• Help you review buyer’s pre-approval qualifications and proof of funds documentation
• Meet appraiser and provide all requested documents including sales comparables
• Review how responsibility for transaction costs has been allocated and determine your approximate net proceeds
• Oversee completion of all disclosures and coordinate delivery within required time frames
• Negotiate for length of escrow and Escrow and Title Company requests per your instructions
• Meet retrofit company and confirm requirements are in compliance
• Help you evaluate and negotiate for items included and excluded from purchase
• Help you review all Escrow Amendments and Title Report
• Assist you in the review of Addendums and Area Disclosures
• Review City Report to check for sewer hookup, zoning and special assessments • Take all available efforts to make sure buyer’s closing funds are in escrow in a timely manner • Address any last-minute requirements for smooth, successful close of escrow • Coordinate final walkthrough inspection and deliver keys to buyer
From his early days with the elite Jon Douglas Company to his dynamic vision for John Aaroe Group, he has relentlessly set the bar for agent productivity and impeccable client service.
Our Founder
On the vast and complex Los Angeles real estate scene, John Aaroe has stood out as a symbol of impeccable representation and impressive results for over 30 years. Mr. Aaroe launched his career in 1975 as an agent with the elite Jon Douglas Company. In 1980, he formed Douglas Properties, the second luxury real estate division in the country, leading it to become one of the largest multimilliondollar high-end real estate firms in the US. From 1988 to 1993 he served as the firm’s general manager and sat on its board of directors, traveling to Asia to forge alliances with overseas companies and leading the company’s growth from three offices and 65 agents in 1975 to 31 offices and 2,000 agents in 1993. That year, he left the firm to launch Aaroe & Associates. By 1996, his young company was the third-highestgrossing residential real estate firm in Los Angeles County. In 1999, it was rated the most productive company in the US per agent by RealTrends, with average agent sales setting an industry record at $6.8 million.
In 2000, Mr. Aaroe sold the company to Prudential California Realty and was asked to join that firm as third partner and sole EVP. Heading territories from Santa Barbara to the Coachella Valley under the John Aaroe Division banner, he expanded the company’s base to 27 offices and 2,100 agents. In 2002, he played a significant role in the firm’s transition to an affiliation with Berkshire Hathaway. By 2006, his territories had attained $17 billion in sales. In 2007, Mr. Aaroe retired. Two years later, he returned to launch John Aaroe Group with the goal of making it the preeminent luxury firm in targeted Los Angeles markets. John Aaroe Group is on track to close over $1.2 billion in property sales this year.
Being locally owned and managed allows us to act quickly and knowledgeably to meet your needs.
Our Story
John Aaroe Group is a Los Angeles owned and operated real estate brokerage with over 300 agents in six strategic locations in Beverly Hills, Brentwood, Sunset Strip, Sherman Oaks, Pasadena and Downtown Los Angeles. Established only five years ago, we’re on track to close over $1.2 billion in sales this year. While technology, marketing, research and statistics play important roles in any successful real estate transaction, the most critical element of all is people. When you bring the right buyers, sellers or investors together, the result is a solid deal with a rewarding outcome. Our agents are experts at creating this synergy — and it’s the aspect they love most about what they do.
Our Mission
John Aaroe Group intends to be the preeminent real estate firm in select affluent markets throughout Southern California. We will reach our goal while reflecting the core philosophies of our founder: every agent is experienced and committed to upholding our high standards of integrity and personal service…every client is carefully counseled, skillfully represented and treated with respect…and our expert management team is dedicated solely to helping our associates and clients achieve their goals.
We are a collection of remarkable agents and employees — who work together as a group to benefit our clients.
Our Offices
The locally owned John Aaroe Group is one renowned real estate expert’s vision of how a Los Angeles brokerage should serve its clients. We are a collection of remarkable agents and employees — who work together as a group to benefit our clients. As a local company, we have an unusually keen understanding of the differing neighborhoods that make up the fabric of Los Angeles. Our offices, strategically located in key markets, keep us closely engaged with the areas where we live and work.
Beverly Hills 150 South Rodeo Drive, Suite 100 Brentwood 11601 Wilshire Boulevard, Suite 101 Sunset Strip 8560 Sunset Boulevard, Third Floor Downtown Los Angeles 548 South Spring Street Sherman Oaks 14242 Ventura Boulevard Pasadena 42 South Pasadena Avenue
Yet although we’re owned here, we’re connected everywhere. No matter what part of the world your ideal buyers live in, we have the network to find them. And while we’re a local boutique, our big-company technology, research and marketing tools deliver the power it takes to get results.
©John Aaroe Group 2013