Hotel Receptionist Diploma - John Academy

9/4/2018

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Hotel Receptionist Diploma ( 7 REVIEWS ) 

600 STUDENTS

Description: Do you have a passion for customer service? Or want to upgrade your skills as a Hotel receptionist? Enrol …

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£279.00 £14.00

1 YEAR

https://www.johnacademy.co.uk/course/hotel-receptionist-diploma/

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Hotel Receptionist Diploma - John Academy

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LEVEL 3 - DIPLOMA COURSE BADGE COURSE CERTIFICATE

16

NUMBER OF UNITS

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NUMBER OF QUIZZES

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9 HOURS

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CURRICULUM

REVIEWS

Description: Do you have a passion for customer service? Or want to upgrade your skills as a Hotel receptionist? Enrol the Hotel Receptionist Diploma course and master the strategies for becoming a successful hotel receptionist. The course is divided into several sections. Throughout these step by step sections, you will master the strategies of managing and handling the duties and responsibilities of a hotel receptionist. At rst, you will gain an overall understanding about hotel reception process that will be followed by the discussion on standard hotel reception procedures and customer service. Then, you will know how to handle the di cult customers and how to manage their problems and complain. The course also covers the essential communication skill, computer skills, telephone etiquette, handling telephone calls and respond to customer’s queries over phone and face-to-face conversation. Next, the course illustrates the essential administrative skills for a Hotel receptionist. Finally, the course explains the safety and security issues, legal issues in hospitality, future of Hotel receptionists and more. Shortly, you will learn almost all the essential skills and information for becoming an e cient Hotel receptionist.

Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. https://www.johnacademy.co.uk/course/hotel-receptionist-diploma/

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Hotel Receptionist Diploma - John Academy

Before sitting for your nal exam you will have the opportunity to test your pro ciency with a mock exam.

Certi cation: After completing and passing the course successfully, you will be able to obtain an Accredited Certi cate of Achievement. Certi cates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.

Who is this Course for? Hotel Receptionist Diploma is certi ed by CPD Quali cations Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and quali cation required for this course, it is available for all students from any academic background.

Requirements Our Hotel Receptionist Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.

Career Path After completing this course you will be able to build up accurate knowledge and skills with proper con dence to enrich yourself and brighten up your career in the relevant job market. COURSE CURRICULUM

Hotel Receptionist Diploma

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An Overview of Hotel Reception

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