8/8/2018
Office Admin and Legal Secretary Diploma - John Academy
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O
ce Admin and Legal Secretary Diploma
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Description: The course teaches you the techniques and skills for managing an O managing the role …
ce as O
ce Admin or
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£279.00 £17.00
1 YEAR
https://www.johnacademy.co.uk/course/office-admin-and-legal-secretary-diploma/
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Office Admin and Legal Secretary Diploma - John Academy
LEVEL 3 - DIPLOMA COURSE BADGE COURSE CERTIFICATE
118
NUMBER OF UNITS NUMBER OF QUIZZES
HOME
2
3 DAYS, 4 HOURS
CURRICULUM
Description: The O ce Admin and Legal Secretary Diploma course teaches you the techniques and skills for managing an O ce as O ce Admin or managing the role of a legal secretary. You will learn administration management skills, organisational skills and essential o ce management skills. The course also covers the skills required for a legal secretary such as fundamental concepts of the legal o ce, billing, preparing legal documents, contracts, torts, real estate, family law, business law, telephone etiquette, meeting management and minute management and more
Who is the course for? This course is ideal for those wanting to improve their base skills in o ce administrative tasks This course would be ideal people who want to start working as a receptionist, o ce administrator, o ce manager, administration assistant or secretary
Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the quali cation. Good understanding of English language, numeracy and ICT areCan required to attend this Welcome back! I help you with anything? course. https://www.johnacademy.co.uk/course/office-admin-and-legal-secretary-diploma/
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Office Admin and Legal Secretary Diploma - John Academy
Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your nal exam, you will have the opportunity to test your pro ciency with a mock exam.
Certi cation: After you have successfully passed the test, you will be able to obtain an Accredited Certi cate of Achievement. You can however also obtain a Course Completion Certi cate following the course completion without sitting for the test. Certi cates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certi cate’s turnaround time is 24 hours, and for the hardcopy certi cate, it is 3-9 working days.
Why choose us? A ordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; E cient exam systems for the assessment and instant result; The UK & internationally recognized accredited quali cation; Access to course content on mobile, tablet or desktop from anywhere anytime; The bene t of applying for NUS Extra Discount Card; 24/7 student support via email.
Career Path: O ce Admin and Legal Secretary Diploma is a useful quali cation to possess and would be bene cial for any professions or career from any industry you are in such as: Administrator support sta Administrative assistant O ce managers Receptionist O ce administrator COURSE CURRICULUM
Admin Support
https://www.johnacademy.co.uk/course/office-admin-and-legal-secretary-diploma/
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Office Admin and Legal Secretary Diploma - John Academy
Module One – Getting Started
00:30:00
Module Two – Getting Organized (I)
01:00:00
Module Three – Getting Organized (II)
01:00:00
Module Four – Managing Time
01:00:00
Module Five – Getting It All Done On Time
01:00:00
Module Six – Special Tasks
01:00:00
Module Seven – Verbal Communication Skills
01:00:00
Module Eight – Non-Verbal Communication Skills
01:00:00
Module Nine – Empowering Yourself
01:00:00
Module Ten – The Team of Two
01:00:00
Module Eleven – Taking Care of Yourself
01:00:00
Module Twelve – Wrapping Up
00:30:00
Administrative Management
Module One – Getting Started
00:30:00
Module Two – Why Your O
01:00:00
Module Three – Gathering the Right Tools
01:00:00
Module Four – Identifying Procedures to Include
01:00:00
Module Five – Top Five Procedures to Record
01:00:00
ce Needs Administrative Procedures
https://www.johnacademy.co.uk/course/office-admin-and-legal-secretary-diploma/
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Office Admin and Legal Secretary Diploma - John Academy
Module Six – What to Include in Your Binder (I)
01:00:00
Module Seven – What to Include in Your Binder (II)
01:00:00
Module Eight – Organizing Your Binder
01:00:00
Module Nine – What Not to Include in the Procedure Guide
01:00:00
Module Ten – Share O
01:00:00
Module Eleven – Successfully Executing the Guide
01:00:00
Module Twelve – Wrapping Up
00:30:00
ce Procedure Guide
Organisational Skills
Module One – Getting Started
00:30:00
Module Two – Remove the Clutter
01:00:00
Module Three – Prioritize
01:00:00
Module Four – Scheduling Your Time
01:00:00
Module Five – To Do Lists
01:00:00
Module Six – Paper and Paperless Storage
01:00:00
Module Seven – Organization in Your Work Area
01:00:00
Module Eight – Tools to Fight Procrastination
01:00:00
Module Nine – Organizing Your Inbox
01:00:00
Module Ten – Avoid the Causes of Disorganization Welcome back! Can I help you with anything?
01:00:00
https://www.johnacademy.co.uk/course/office-admin-and-legal-secretary-diploma/
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Office Admin and Legal Secretary Diploma - John Academy
Module Eleven – Discipline is the Key to Stay Organized
01:00:00
Module Twelve – Wrapping Up
00:30:00
O
ce Management
Building Your Management Team
01:00:00
Building A Successful Brand
01:00:00
Achieving Quality Through Teamwork
00:30:00
Keys To Staying Motivated
00:30:00
Improve Your Marketing
01:00:00
Provide Top Customer Service
00:30:00
Wrapping Up
00:30:00
Legal Secretary
Introduction to Legal Secretary
00:15:00
Role of Legal Secretaries
00:15:00
General Duties and Day-to-Day Operations of a Legal Secretary
00:30:00
Record Keeping
00:30:00
Legal Writing Skills & Proofreading
00:15:00
Research Skills You Need to Know
00:30:00
Transcription, Editing & Correspondence to Judges Welcome back! Can I help you with anything?
00:30:00
https://www.johnacademy.co.uk/course/office-admin-and-legal-secretary-diploma/
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Office Admin and Legal Secretary Diploma - John Academy
Legal System of UK
00:15:00
UK Court System
00:30:00
Meeting Management & Minute Taking
Meeting Management
00:15:00
The Role of a Minute-Taker
00:15:00
The Skills of a Minute-Taker
00:30:00
Meeting Agreements
00:15:00
Minute Styles
00:30:00
What Do I Record?
00:30:00
Techniques for Preparing Minutes
00:30:00
The Minute Book
00:15:00
What to include/what to ignore
00:30:00
Motions and Resolutions
00:15:00
Method of recording minutes
00:30:00
Reasons for Meeting
00:30:00
What is a decision?
00:15:00
Minute Taking tips
00:30:00
Other Secretarial Roles and Responsibilities
https://www.johnacademy.co.uk/course/office-admin-and-legal-secretary-diploma/
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Office Admin and Legal Secretary Diploma - John Academy
Working with Your Manager
01:00:00
Administrative Soft Skills
01:00:00
E ective Time Management
01:00:00
Tools of the Trade
01:00:00
Being an E ective Gatekeeper
00:15:00
Organizational Skills
00:15:00
Con dentiality Guidelines
00:15:00
Special Tasks
00:15:00
Legal O
ce Administration
Ethical Considerations
00:10:00
The Basics
00:04:00
Client Relations
00:05:00
Dealing With Mail
00:05:00
File Management
00:03:00
Use Of Technology
00:06:00
Skills that Every Legal Secretary Should Have
00:06:00
What is Litigation
00:04:00
Delivery of Documents
00:04:00
https://www.johnacademy.co.uk/course/office-admin-and-legal-secretary-diploma/
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Office Admin and Legal Secretary Diploma - John Academy
Motions Prior to and During Trial
00:07:00
The Basics
00:04:00
The Essential Elements
00:03:00
Remedies for Breach of Contract
00:04:00
Customer Service Role
Introduction To Customer Service
00:15:00
The Power of Positive Thinking in Customer Service
00:30:00
Types of Di
01:00:00
How to Deal with Di
00:30:00
cult Customers and How to Help them cult Customers
Telephone Etiquette
Aspects of Phone Etiquette
01:00:00
Using Proper Phone Language
01:00:00
Eliminate Phone Distractions
01:00:00
Inbound Calls
01:00:00
Outbound Calls
01:00:00
Handling Rude or Angry Callers
01:00:00
Handling Intero
01:00:00
Methods of Training Employees
01:00:00
ce Calls
https://www.johnacademy.co.uk/course/office-admin-and-legal-secretary-diploma/
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Office Admin and Legal Secretary Diploma - John Academy
Correcting Poor Telephone Etiquette
01:00:00
Organizing Work Using MS Word
Opening
01:00:00
Working with the Interface
01:00:00
Your First Document
01:00:00
Basic Editing Tasks
01:00:00
Basic Formatting Tasks
01:00:00
Formatting Paragraphs
00:01:00
Advanced Formatting Tasks
01:00:00
Working with Styles
01:00:00
Formatting the Page
01:00:00
Sharing Your Document
01:00:00
Proof Reading
Introduction to Proofreading
00:15:00
What does a Proofreader do?
00:15:00
Proofreading
00:15:00
Proofreading Symbols
00:15:00
Proofreading on Paper & Screen
00:15:00
https://www.johnacademy.co.uk/course/office-admin-and-legal-secretary-diploma/
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Office Admin and Legal Secretary Diploma - John Academy
Strategies to Check for Speci c Errors
00:15:00
Editing & Proofreading Strategies
00:15:00
Proofreading an Essay
00:15:00
00:30:00
00:30:00
Mock Exam
-
Mock Exam- O
ce Admin and Legal Secretary Diploma
Final Exam
-
Final Exam- O
ce Admin and Legal Secretary Diploma
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Office Admin and Legal Secretary Diploma - John Academy
We are a company who is best known for o ering awarding body accredited courses for anyone who wishes to take their professional life to the next level. 11 Floor, 15 St Botolph Street, London EC3A 7BB 020 3744 3990 info@johnacademy.co.uk CERTIFICATE CODE Enter Certi cate Code
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