8/8/2018
Professional Receptionist Diploma - John Academy
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Professional Receptionist Diploma ( 6 REVIEWS )
463 STUDENTS
Description: A professional receptionist is someone who is assigned as one of the front liners in the business. As a …
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£279.00 £29.00
1 YEAR
https://www.johnacademy.co.uk/course/professional-receptionist-diploma/
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Professional Receptionist Diploma - John Academy
LEVEL 3 - DIPLOMA COURSE BADGE COURSE CERTIFICATE
74
NUMBER OF UNITS
2
NUMBER OF QUIZZES
2 DAYS, 15 HOURS
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Description: A professional receptionist is someone who is assigned as one of the front liners in the business. As a receptionist, it is your task to be knowledgeable on the operations and the overall state of the business. Since you are assigned to communicate rst with the clients, it is important for you to have the skills in o ce management. This course is comprised of training in (1) organizational skills; (2) o ce management techniques; and (3) advanced Microsoft O ce skills. These three pieces of training will help you become a professional receptionist and help in the success of your organization.
Who is the course for? Current executive and personal assistants who want to improve their administrative skills. People who have an interest in becoming an executive or personal assistant.
Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the quali cation. Good understanding of English language, numeracy and ICT are required to attend this course.
Assessment: https://www.johnacademy.co.uk/course/professional-receptionist-diploma/
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Professional Receptionist Diploma - John Academy
At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your nal exam, you will have the opportunity to test your pro ciency with a mock exam.
Certi cation: After you have successfully passed the test, you will be able to obtain an Accredited Certi cate of Achievement. You can however also obtain a Course Completion Certi cate following the course completion without sitting for the test. Certi cates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certi cate’s turnaround time is 24 hours, and for the hardcopy certi cate, it is 3-9 working days.
Why choose us? A ordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; E cient exam systems for the assessment and instant result; The UK & internationally recognized accredited quali cation; Access to course content on mobile, tablet or desktop from anywhere anytime; The bene t of applying for NUS Extra Discount Card; 24/7 student support via email.
Career Path: The Professional Receptionist Diploma course is a useful quali cation to possess, and would be bene cial for the following careers: Assistant Manager Entrepreneur Assistant Executive Assistant Legal Secretary Personal Assistant Receptionist Secretary. COURSE CURRICULUM
Receptionist
https://www.johnacademy.co.uk/course/professional-receptionist-diploma/
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Professional Receptionist Diploma - John Academy
Receptionist
00:30:00
Importance of Receptionist
00:15:00
Di erent Types of Receptionist & Roles
01:00:00
Communication Skills for Receptionist
01:00:00
Telephone Skills
01:00:00
Listening Skills
01:00:00
Taking Messages
00:30:00
Presenting & Appearance
00:30:00
Reservation Procedure
00:15:00
Con dentiality Checklist
00:15:00
Being Organized as Receptionist
00:15:00
Becoming a Successful Receptionist
00:15:00
Being an Assistant
Module One – Getting Started
00:30:00
Module Two – Working with Your Manager
01:00:00
Module Three – Administrative Soft Skills
01:00:00
Module Four – E ective Time Management
01:00:00
Module Five – Meeting Management
01:00:00
https://www.johnacademy.co.uk/course/professional-receptionist-diploma/
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Professional Receptionist Diploma - John Academy
Module Six – Tools of the Trade (I)
01:00:00
Module Seven – Tools of the Trade (II)
01:00:00
Module Eight – Being an E ective Gatekeeper
01:00:00
Module Nine – Organizational Skills
01:00:00
Module Ten – Con dentiality Guidelines
01:00:00
Module Eleven – Special Tasks
01:00:00
Module Twelve – Wrapping Up
00:30:00
Executive and Personal Assistant Training Course- Activities
00:00:00
Answering Telephones
Module One – Getting Started
00:30:00
Module Two – Core Skills Required
01:00:00
Module Three – Self-Management (I)
01:00:00
Module Four – Self-Management (II)
01:00:00
Module Five – Time Management (I)
01:00:00
Module Six – Time Management (II)
01:00:00
Module Seven – Organizing and Planning (I)
01:00:00
Module Eight – Organizing and Planning (II)
01:00:00
Module Nine – Communication (I)
01:00:00
https://www.johnacademy.co.uk/course/professional-receptionist-diploma/
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Professional Receptionist Diploma - John Academy
Module Ten – Communication (II)
01:00:00
Module Eleven – Additional Challenges
01:00:00
Module Twelve – Wrapping Up
00:30:00
Professional Telephone Receptionist Course- Activities
00:00:00
Microsoft Word
Module One – Getting Started
00:30:00
Module Two – Opening
01:00:00
Module Three – Working with the Interface
01:00:00
Module Four – Your First Document
01:00:00
Module Five – Basic Editing Tasks
01:00:00
Module Six – Basic Formatting Tasks
01:00:00
Module Seven – Formatting Paragraphs
01:00:00
Module Eight – Advanced Formatting Tasks
01:00:00
Module Nine – Working with Styles
01:00:00
Module Ten – Formatting the Page
01:00:00
Module Eleven – Sharing Your Document
01:00:00
Module Twelve – Wrapping Up
00:30:00
Microsoft Excel
https://www.johnacademy.co.uk/course/professional-receptionist-diploma/
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Professional Receptionist Diploma - John Academy
Module One – Getting Started
00:30:00
Module Two – Opening Excel
01:00:00
Module Three – Working with the Interface
01:00:00
Module Four – Your First Worksheet
01:00:00
Module Five – Viewing Excel Data
01:00:00
Module Six – Building Formulas
01:00:00
Module Seven – Using Excel Functions
01:00:00
Module Eight – Using Quick Analysis
01:00:00
Module Nine – Formatting Your Data
01:00:00
Module Ten – Using Styles, Themes, and E ects
01:00:00
Module Eleven – Printing and Sharing Your Workbook
01:00:00
Module Twelve – Wrapping Up
01:00:00
Microsoft PowerPoint
Module One – Getting Started
00:30:00
Module Two – Opening PowerPoint
01:00:00
Module Three – Working with the Interface
01:00:00
Module Four – Your First Presentation
01:00:00
Module Five – Working with Text
01:00:00
https://www.johnacademy.co.uk/course/professional-receptionist-diploma/
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Professional Receptionist Diploma - John Academy
Module Six – Formatting Text and Paragraphs
01:00:00
Module Seven – Adding Pictures
01:00:00
Module Eight – Advanced Formatting Tasks
01:00:00
Module Nine – Working with Transitions and Animations
01:00:00
Module Ten – Setting Up Your Slide Show
01:00:00
Module Eleven – Showtime!
01:00:00
Module Twelve – Wrapping Up
00:30:00
00:30:00
00:30:00
Mock Exam
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Mock Exam- Professional Receptionist Diploma
Final Exam
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Final Exam- Professional Receptionist Diploma
COURSE REVIEWS
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Professional Receptionist Diploma - John Academy
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