Updates on CompTIA A+, Network+ and Security+ exams
http://www.pass4sureexam.co/SY0-401.html CONFIDENTIAL – FOR INTERNAL USE ONLY UNTIL FINALIZED
Updates on CompTIA A+, Network+ and Security+ exams
http://www.pass4sureexam.co/SY0-401.html
A+ Certification For IT Helpdesk and Remote Support Professionals
http://www.pass4sureexam.co/SY0-401.html
CompTIA product stack
http://www.pass4sureexam.co/SY0-401.html
Employment of U.S. Workers in Core IT Positions SOC code Computer and IT Occupations
Employment
15-1150 15-1132 15-1121 15-1133 15-1131 15-1142
Computer Support Specialists (A+ relevant here) Software Developers, Applications Computer Systems Analysts Software Developers, Systems Software Computer Programmers Network and Computer Systems Administrators Information Security Analysts, Web Developers, and 15-1179 Computer Network Architects 15-1111 Computer and Information Research Scientists 15-1141 Database Administrators
Total
2010-2020 Employmen t Change
2010-2020 Outlook
607,100 520,800 544,400 392,300 363,100 347,200
$46,260 $87,790 $77,740 $94,180 $71,380 $69,160
110,000 143,800 120,400 127,200 43,700 96,600
18% 28% 22% 32% 12% 28%
302,300
$75,660
65,700
22%
28,200 110,800
$100,660 $73,490
5,300 33,900
19% 31%
--
$73,710
--
22%
70,000 307,900
$98,810 $115,780
6,300 55,800
9% 18%
Computer Occupations, All 17-2061 Computer Hardware Engineers 11-3021 Computer and Information Systems Managers
Average Annual Salary
3,954,100
Source: Bureau of Labor Statistics - Occupational Employment Statistics, March 2012 CONFIDENTIAL – FOR INTERNAL USE ONLY UNTIL FINALIZED
IT Hiring
Investments by Firm Size
% expecting to increase investment
Staffing Levels
On the hiring front, medium size IT firms (100-499 employees) are most likely to add new staff over the next six months. With a range of new technologies sought by customers (e.g. cloud, big data, business process automation, mobility) IT firms must be vigilant in maintaining high levels of expertise through internal training and/or new hires.
Source: CompTIA IT Industry Business Confidence Index – Q3 Release, July 2012 Base: 445 U.S. IT industry executives
Case Study
Chuck Cooper, program director for certification at IBM believes: To be Proficient in Technology‌. you need to build your skills and take training Certifications - are a baseline measurement of skills and a consistent measure that validates the skills you achieve Certifications - build confidence on the part of prospective customers, sellers and business partners Certifications - listed on a proposal denote people with whom you can collaborate
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CompTIA A+ Certification
Vendor Neutral Certification
2 exams 220-801 220-802
A+ Knowledge and Skills • Installation, configuring and troubleshooting of the following:
ISO Certified ANSI Accredited Kept current via Continuing Ed program
Measures Necessary Competencies for today’s Entry Level IT Professionals
• PC hardware (including laptops and mobile devices, and custom configurations • Printers • Networking components • Operating systems including Windows 7 Enterprise • Operational procedures including safety, environment and customer communications • Security (22% of exam 802)
Career Advancement for IT Professionals Target Audience Individuals working in or planning to work in technical support roles such as:
Field Support Technicia n
Desktop Support Technicia n
Bench Technicia n
Helpdesk Technicia n
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2011 IT Technician Job Role Survey Survey respondents chose the following job roles for which A+ is most often required PC Technicians (71%) Field Support Technicians (65%) Help Desk Technicians (64%) Customer Service Technicians (48%) Network Support Technicians (41%) http://www.pass4sureexam.co/SY0-401.html
Why A+
Over 900,000 A+ Certified IT Professionals Among Top 10 certifications in the industry (DICE TechRepublic, New Horizons) Companies such as Ricoh, Dell and CompuCom Have Made A+ Certification Mandatory U.S. DoD 8570.1 Mandates A+ Certification for Level I Technical Personnel in Information Assurance CompTIA A+ Certified by ISO and Accredited by the American National Standards Institute (ANSI)
Organizations that Require or Mandate A+ Professionals Government Organizations
Corporate Organizations
POLLS
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CompTIA Website: Companies that use A+
There is a page on the CompTIA website that lists companies that use CompTIA certifications, with specific certifications that they use. http://certification.comptia.org/ExploreCareers/whohires.aspx
A+ Exam Details
CompTIA A+ Objectives
Changes from the 700 series A+
1. Windows 7 Enterprise has been added to the covered Windows operating systems 2. Mobile Devices (802: 3.0) is a new subject matter domain. It includes Apple iOS and Android. Coverage includes just what a helpdesk technician would be expected to do: Establish network connectivity for the device, configure email, set up security, and troubleshoot. 3. Virtualization (802: 1.9) is new 4. All troubleshooting is in one exam (802: 4.0), more extensive, and organized by specific hardware/software area (e.g. hard drives, display, etc.) 5. Troubleshooting wireless (802: 4.5) is new 6. There is more coverage of troubleshooting security issues (802: 4.7) 7. SOHO-specific security is new (802: 2.5,2.6)
Exam objectives and other information For exam objectives and other information, go to this Netcomm page:
http://www.netcomlearning.com/packages/8000/A+-and-Network+-Certification-Boot-Camp-training.htm
20
Performance Based Questions
Performance based questions in Network+, Security+
Timeframe and notes Performance based questions will be added to Network+ and Security+ on this schedule: Network+: November 2012 Security+: January 2013 Same objectives Same number of questions on exam (multiple choice will be reduced to accommodate performance based) Hands-on training or experience becomes much more important
New “demo” video of CompTIA exam experience Video demonstrates what a candidate can expect, from the beginning of a CompTIA exam to the end.
YouTube Video •
https://www.youtube.com/watch?v=0NsbJLkHuuo
Performance based questions section • Begins at roughly the 5 minute mark CompTIA website (performance based portion only) •
http:// certification.comptia.org/news/12-10-09/What_Is_A_Perf
Why performance based questions?
• •
A better measure of skills, not just memorization Represents CompTIA’s interest in using the latest in testing technologies to the benefit of the industry
•
Intended as a better indication of a certified candidate’s readiness for the job. In the words of a member of the CompTIA Security+ Certification Advisory Committee from the U.S. Navy: A certification is not intended to be the introductory training tool for an inexperienced and untrained individual.....a certification is intended to attest that the individual has already attained the requisite training and experience and has proven it with an industry-recognized standard (certification exam).
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