A software system to evaluate and manage customers Technology Mindz offers an advanced, effective and well-organized customer relationship management software system, which is helpful to business in managing and analyzing their customers properly and to serve them better. The best thing is that we provide CRM system for both B2B and B2C market. Customer Relationship Management (CRM) is an approach through which business can easily and effectively manage its interactions with customers, both present and potential ones. CRM software is a system, which a business can use to manage all customer-related operations. It is helpful in evaluating the customers as well as in organizing, synchronizing and automating customer service, sales, technical support and marketing functions. Using this system, a business can conveniently collect and manage information about customers from various sour es that i lude dire t ails, li e hat, o pa y’s e site, so ial edia, telepho e a d marketing materials. The collected information is then used to fulfill the demand of the customers successfully. To stay ahead i today’s o petiti e arket o ditio s a d to i rease sales leads, a usi ess requires an advanced and result-oriented CRM system. This CRM system can be used in both customer-centric businesses and in B2B market. In B2B market conditions, it is helpful in upgrading and streamlining the customer management situations. Popular CRM Software
Microsoft Dynamics CRM: This CRM software is developed by Microsoft, and focuses mainly on sales, marketing, social and customer care sectors. The software provides remarkable customer experiences and facilitates business in turning every customer into a happy customer. Additionally, it offers on-premise as well as cloud-based CRM solutions to meet different needs of different businesses. SugarCRM: This open source CRM software is written in PHP and is also available in commercial form. It works well with the MySQL and Microsoft SQL Server databases, and is highly affordable and easy-to-use. Its functionality includes Mobile CRM, salesforce automation, collaboration, customer support, marketing campaigns, social CRM and reporting. SuiteCRM: This open source software is an affordable alternative to Microsoft Dynamics, SalesForce and SugarCRM. It is free to use and is powerful, flexible and userfriendly in nature. Besides this, it is one of the most prevalent CRM applications that are used globally. Vtiger: This open source CRM software is designed for professionals. Also, it is offered as cloud CRM application. The free version of this software offers reporting, a customer
portal and an Outlook plugin; on the other hand, the cloud version includes some added functionalities, like new interface, advanced reporting, and email campaigns. Moreover, it is a perfect web-based solution, if integrated in existing systems. ZohoCRM: From business point of view, it is one of the big CRM software. It comes with mobile app and social CRM. It offers 360 degree view of the complete sales cycle, and is also helpful in identifying trends, spotting opportunities, increasing efficiency and reducing costs effectively.
CRM System by Technology Mindz We, at Technology Mindz, offer a highly beneficial customer relationship management system. We provide this software for both B2B and B2C market; but for B2B market, we offer a more personalized system. We also provide this system to various types of businesses that include small business, financial and legal, non-profit organizations, and more. Benefits of our CRM system:
It provides better ROI and helps in reducing overall business cost. It aids businesses in dealing with prospective customers better. It boosts-up sales growth and generates market leads. It assists in finding new opportunities. It also helps business in appropriately analyzing what types of customers are profitable.