Patient Rights and Responsibilities

As a patient you have the right to:

• Respectful and considerate care

• Privacy

• Clear, complete, and understandable description of your condition and treatment choices

• Ask questions and expect answers about benefits and risks before you give your permission for any procedure or research study

• Refuse a diagnostic or therapeutic procedure, treatment, or research study

• Access your medical record

• Contact a customer service representative if you have concerns or complaints about the care you receive

• Leave the hospital as soon as possible with instructions about caring for yourself at home

As a patient you have the responsibility to:

• Provide correct and complete information about your health and past medical history

• Provide accurate and updated insurance information to the Transplant Center

• Report changes in your general health condition, symptoms, or allergies to the responsible caregiver

• Report if you do not understand the planned treatment or your part in the plan

• Follow the recommended treatment plan you have agreed to, including instructions from nurses and other health personnel

• Keep appointments

• Treat others with respect

• Understand the consequences of refusing treatment or not following the instructions you are given by the Transplant team