Is quality everybodys responsibility

Is your Quality Engineer being used for other tasks in your Organization? People say that Quality is everybody’s responsibility but here our experience is slightly different and we beg to differ. Quality consciousness can be everybody’s task but ensuring Quality should always belong to somebody or some group. And this entity must be empowered enough to take decisions. Just like everybody’s work is nobody’s work. Making everybody responsible for the overall Quality means nobody is responsible for it. Depending on what your organization can afford set up and build your quality team. Ensure that the Quality team is placed at important gateways to identify issues at the right place. Only this can get you through. Just making your production guy responsible for Quality is a strategy bound to be doomed in the long run whatever the size of your Organization.

So to have an effective Quality Management System set up in your organization and ensure that compliance objectives are met. Set up a responsible Quality Team.Let this Quality team be responsible for setting up the Quality Management System in the company. The production, dispatch, maintenance personnel can be part of the team but never held accountable. The Quality head should be accountable. Set up clear Quality goals, documentation for relevant certification can be one of them, Use latest tools including QMS softwares. Review the tasks and progress on those tasks regularly only this can ensure an effective Quality Management System being implemented in your organization any thing midway might not get the desired results.