[PUBLISHER] column
HAPPY PEOPLE MAKE BETTER EMPLOYEES I don’t have many heroes, In his usual patient way, but my Uncle Eddie was one he explained that he liked of them. One of the many buying lunch because it things I took away from him made everybody happy. He was his idea behind business believed, rightly I think, that lunches. happy people were better He owned a car lot, and employees. They treated RANDY CAPPS if you were working and ate customers better, and they randy@johnstonnow.com lunch on-site, he bought it. took more pride in the You were welcome to leave business. and go get lunch on your own, but most Besides, he said with a grin, “How long days we’d do a lunch order, sit around does it take us to eat lunch?” he asked me. together and eat it. “About 15 minutes,” I said. This was a good deal for me, but as a Understanding my new affinity for teenager, my love of capitalism started to business, he taught me my first lesson in grow. So, after going to get the order and owning one. He explained that, if five seeing what it cost, I asked him why he people would normally get an hour each bought lunch for everybody. for lunch, but instead took 15 minutes,
YOUR JNOW
TEAM Volume 6, Number 8
A Shandy Communications, LLC publication
Publisher Randy Capps
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then you’re recouping some of what you spent on the food in labor costs. He even grabbed a pad of paper and did the math for me. It was more than 30 years ago, but I’ve never forgotten it. That’s why, if you drop by Johnston Now around lunchtime you’ll see us sitting around the table having lunch together. It’s where we try to find out what kind of cake David likes (since he’s new) or try to get Mike to try Chinese food. Three decades later, our lunch bills are a lot higher than my uncle’s were, but everything else I learned that day in his office is still the same. Happy people do make better employees. And I’m grateful for the advice.
Creative Consultant Ethan Capps
Advertising Operations Manager Kayla Stott kayla@johnstonnow.com
Editor Mike Bollinger
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David Osorio david@johnstonnow.com
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