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Copy center specialist named Ambassador of Month for UNC Health Johnston
from October 2023
by Johnston Now
Submitted by UNC HEALTH JOHNSTON
SMITHFIELD — UNC HealthJohnston has recognized Nelson Alvarez, copy center specialist, as Ambassador of the Month.
During a recent presentation, CEO Tom Williams said Alvarez takes pride in his work and always delivers products on time.
“The work he produces is topnotch and professional,” he said. “He listens to customers and strives to understand the desired outcome, even if it requires multiple proofs or conversations.”
Alvarez started out at Johnston in 2017 as the Xerox contract employee operating the copy center in the resource management department. After a few months, he left the company to work as the hospital’s mailroom clerk.
And when the hospital ended its contract with Xerox a year or so later, his director, and others, asked him to consider returning to his former job.
“I was brought back to the copy center by popular demand,” he said.
Jennifer Dale, director of supply chain for Johnston, says Alvarez is a wonderful employee who goes above and beyond his assigned duties.
“I can’t think of anyone more deserving of this award,” she adds. “He is pleasant, dependable and hardworking.”
Prior to coming to Johnston, Alvarez worked for 11 years with Xerox as its site coordinator for the copy center at the pharmaceutical company, PPD, in Morrisville. Earlier, while living in New York City, he was the mailroom manager for a law firm in Manhattan.
“I love my work and sharing my expertise,” Alvarez said. “I love my teammates and the people within the hospital who are my customers — there are none better.”
Alavarez was born in New York City and grew up mostly in Brooklyn. He has three grown hildren, two grandchildren and a third on the way. He and his wife, Iveth, live in Smithfield.
Away from work, he enjoys spending time with family.
Through the ambassador program, Johnston recognizes teammates who go above and beyond the call of duty. They deliver quality care, foster teamwork, and offer excellent service.
In addition to a designated month-long parking space, Alvarez will receive eight hours of paid time off.
