Pre Consultation Questionnaire During your initial consultation, our developers will ask some questions about your vision for your website, any specific requirements you may have, and the type of content you will want on your website. To make answering these questions a bit easier, we have put together some simple questions and information for you to think about. 1. Do you have any idea of how you think your website could be visually laid out on the page? Have you seen a website that is similar to what you would like yours to look like? Have you seen a website template you may like to use, or do you want your entire site to be custom built? 2. What are your main goals, what do you want to achieve from your website? Are you trying to give information about your company, services etc, are you trying to promote a certain product/service?
3. What will be the most important function of your website, what is it you want your visitors to do while they are on your site? Eg: view images, download information, ask questions? 4. Do you have digital images you can supply? Eg: logos, photos etc. Do you have a specific colour scheme you want to use?
5. How many pages will your website include? What type of pages do you need? Each page on your website will have some form of content whether it images, text, coupons etc. Some of the common pages you will find on a website are listed below, along with a description of what each page could potentially contain.
HOME PAGE Your homepage will usually be the first place your visitors see, therefore it is important that your homepage tells your visitors right away what your website is about, and what they can expect from it, and needs to emphasis what you are offering, as most visitors will decide in the first few seconds whether your website has what they are looking for. The homepage should also provide good navigation to the rest of your site, making it easy for visitors to know where they want to go next.
PO Box 881 Pukekohe, Auckland, New Zealand Phone: (021) 405 662 | Fax: 0800 846 518 Email: chris@silverspider.net.nz | www.SilverSpider.net.nz
ABOUT US This page will generally explain a bit about your company, it can sometimes have a brief history of the company, when and why it was started, what your company’s objectives and philosophies are etc.
SERVICES/PRODUCTS This is where you can showcase your services and products that you have on offer to your visitors. When talking about your services, it’s a good idea to keep it brief, you don’t want to make the page too text heavy, just outline the services you offer. If some services require more in depth descriptions, you could dedicate a separate page for the details of that service, and link to it from the services page. With products, it is usually a good idea to include pictures, so your visitors can ‘see’ what it is you are selling. Visitors are more likely to purchase products from you if they can actually see the bottle of what it is you are selling, rather than just text that says ‘a bottle of product for $20’.
GALLERY/PHOTOS A gallery is a great way to display your photos or images to your visitors. Your gallery could contain photos of completed jobs, project that are currently in progress etc. Will your gallery have more than one category of photos? In cases like this, it’s a good idea to organise your photos into albums.
CONTACT US This is the page where you display your contact details, addresses, email addresses, departments and specific contact details for each department etc. It’s also somewhere you can put a map so people can find you easily, and you can even incorporate an online enquiry form, so that visitors can send enquiries directly from your website rather than having to open their email client and send an email.
PO Box 881 Pukekohe, Auckland, New Zealand Phone: (021) 405 662 | Fax: 0800 846 518 Email: chris@silverspider.net.nz | www.SilverSpider.net.nz
FAQ’s/HELP A lot of the time when visitors are looking at a website, they are trying to find information about something specific, and a lot of the time if they can’t find the answer, they will want to ask you questions. Having a frequently asked questions area on your site, means you can provide answers to the questions that get asked a lot, saving you the time in answering the same questions time and time again.
LINKS/DOWNLOADABLE FILES If one of the main goals of your website is to provide information to visitors, then you may have some files (brochures etc) that you will want to make available for visitors to download, a lot of the time this can save time and money in admin, you can direct people to your website to download a brochure, rather than posting a paper copy to them.
PRICING If you have pricelists for your products and services you can include these in your website. Again this sort of information can save time for both the visitor and your company, visitors can find pricing information easily and don’t have to spend the time phoning you to find out your pricing details.
NEWS/UPCOMING EVENTS If your business is one which would benefit from letting customers know up to date information about what is going on in your industry and our business, you may want to include a news or upcoming events section in your site.
TERMS AND CONDITIONS/PRIVACY INFORMATION If you are going to collect personal information from your visitors via your website, it is important that your visitors know the policies you operate by. A privacy policy ensures that visitors know exactly what is going to happen with any personal details you collect from them.
PO Box 881 Pukekohe, Auckland, New Zealand Phone: (021) 405 662 | Fax: 0800 846 518 Email: chris@silverspider.net.nz | www.SilverSpider.net.nz
YOUR NOTES:
PO Box 881 Pukekohe, Auckland, New Zealand Phone: (021) 405 662 | Fax: 0800 846 518 Email: chris@silverspider.net.nz | www.SilverSpider.net.nz