Your View Through The Key Hole
www.stevensandco.co.uk
YOUR VIEW THROUGH THE KEY HOLE
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Real people, real service... An established and respected name in Ashford
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Professional, honest and dedicated. These are the values we believe in at the award-winning Stevens Property Sales & Lettings to ensure buying or selling a home with us is an experience you will remember
Our office is in the heart of Ashford with ample free parking, we cover Ashford and all the surrounding village locations and employ NAEA qualified property sales agents, experienced mortgage advisors and a dedicated lettings team so you can be confident you are in safe and knowledge hands. We also offer a comprehensive range of services to fulfil all your requirements including truly effective and innovative methods of marketing properties. Come in and discover how we will be able help you.
AB OU T U S
for all the right reasons.
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www.stevensandco.co.uk
YOUR VIEW THROUGH THE KEY HOLE
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Fully trained and educated staff mean we can achieve a better result for you in the sale of your home
04 Sales nfidence and Co Law t s u r T gency Stage 1 state A s Techniques E 2 Stage ssential Sale -E Stage 3 s Letting to Lettings on t c u trod i ations n I 1 Stage ge 2 - Regul s ific Sta - Spec 3 e g a t S
At Stevens, as a local independent estate agent, we couple local knowledge with a team of highly-educated individuals armed with the latest industry legislation to ensure we offer both buyers
Property Information Questionnaires ensure buyers are equipped with the full knowledge and factual disclosures required to make an informed decision when buying a home. Our team also have access to an online training scheme; ‘The Associate Scheme’ provided by The Guild of Professional Estate Agents which keeps us abreast of and tests our understanding of the latest industry legislation. In addition, all our offices carry a minimum of £1million Professional
TR US T A ND CO NF I DE NC E
and sellers up-to-date factual information and compliance.
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Indemnity insurance and are members of The Ombudsman, a leading industry redress scheme.
www.stevensandco.co.uk
YOUR VIEW THROUGH THE KEY HOLE
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Delivering visibility... The right eyes on your home
At Stevens we understand that selling your home for the best possible price and in the shortest timeframe is all about the number
We place your home in the eyes of the right potential purchaser, using both online and ofine marketing and media; marketing your home locally, regionally and nationally. We have access to a studio that can bring your property to life and as a property-dedicated design house, they understand how to present your property attractively to potential purchasers. Throughout the pages of this brochure, we detail how our unique service provides the right marketing distributed to the widest audience, using the latest technology, combining our expertise and training
MA R KET I NG AN D E X PO S UR E
of ‘eyes on your home’, as well as the correct demographic of viewer.
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with a range of moving services; to make the process of selling your home as quick and simple as possible.
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Delivering local, regional and national property exposure Alnwick Morpeth Ashington Blyth Seaton Delaval Killingworth Whitley Bay Ponteland Gosforth Jesmond Hexham PrudhoeWallsend Denton Newcastle Burn Upon Tyne Whickham Sunderland Gateshead Houghton le Spring Wolsingham
Carlisle M6
Penrith
A1(M)
Norton
Cockermouth
Stokesley Yarm
Barnard Castle M6
Kendal Douglas
Leyburn
Milnthorpe
Lancaster
Bedale Settle
Harrogate
Easingwold Colliergate Wetherby York Pocklington
Skipton
M6
Lytham
M65
Preston
Adel Pudsey Leeds Clitheroe Saltaire Rothwell Thackley Wakefield Halifax Barnsley M62
Holyhead
Llangefni Anglesey Bangor
Colwyn Bay
Whitby
Northallerton
Lydiate M61 Maghull CrosbyRainford M58 Waterloo St Helen Deansgate BoltonManchester Wallasey Liverpool Cheadle Worsley M56 LymmHealdGreen Marple Cheadle Hulme Heaton M53 Moor Ellesmere Northwich Port Sandbach Tarvin
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Cleethorpes
Retford Lincoln
Mansfield
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Matlock Breaston Wirksworth Duffield Bingham Longton West Bridgford
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Padstow Wadebridge Plympton St Austell Roborough Liskeard Newquay
Mutley Torpoint
Saltash Perranporth Plymouth City Fowey
Dartmouth Kingsbridge Salcombe
Truro Hayle Carbis Falmouth Bay Penzance Helston Mousehole
Torquay
Chelston
St Mawes
St.Helier
Boston
Sleaford Grantham
Hunstanton
Stevens are a member of The Guild of Professional Estate Agents agents.
This national network encompasses fellow independent estate agents, like-minded individuals who all adhere to the same code of conduct as ourselves. They assist in the promotion of your property through syndicated websites, publications and exhibitions. The Guild exclusively appoint one member per town (area) which means all members are eager to work together to assist you in connecting your moving process. We are able to refer your details to a fellow members to
MA R KET I NG AN D E X PO S UR E
connecting us to a national network of over 750 independent estate
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help you in the search or acquisition of your next home.
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Our magazines deliver regional exposure and targeted audience
12296_PropertyMatters ISS2 2014 Common_Layout 1 13/02/2014 10:39 Page 14
12296_PropertyMatters ISS2 2014 Common_Layout 1 13/02/2014 10:39 Page 15
/ WHAT’S NEW /
What’s new
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12296_PropertyMatters ISS2 2014 Common_Layout 1 13/02/2014 10:40 Page 17
/ THE INSIDER /
We take a look at what’s new, from kitchen-chic blenders to socially responsible lamps
For the leek-lovers The leek season is in full swing, and if you’re looking g to spice up the humble cousin of garlic and onion, the British Leek Society has produced a selection of recipes designed to send your taste buds wild. Teaming up with Master Chef ef 2013 finalist,t,t Larkin Cen, led to the creation of six delicious, contemporary and innovative ative leek dishes. From Leeks k and Mussels ks in a Cider Sauce to Lamb and Leek Thai Red Curryy and Cheese and Leek Croquettes, Croquett t es, tt check out the recipe section on the British Leek Society ociety t website for a step-by-step guide to ty making all six mouth-watering recipes. Relatively cheap and packe packed kked with flavour and goodness the humble leek is one of the mostt versatile British vegetables. It can be consumed raw, roasted, baked ake kked or stir fried. To find the recipes, go to www.britishleeks.co.uk. uk.
A Special Blend
Magical Makeovers
Looking for the ultimate in kitchen chic? It doesn’t get much sleeker than the Vela Blender from the design house of Casa Bugatti in Italy. This is not an implement that will blend into the background – Bugatti designs always take centre-stage. Whether you’re whipping up a frozen margarita or a banana smoothie, the Bugatti Vela Blender does it all. It’s a four-speed machine, with additional ice and pulse settings. The reinforced glass jar has a measuring guide on the side which can be positioned for left or right-handed use and it houses an array of stainless steel blades to ensure optimum blending. It also comes with a filler cup and a stir stick and can blend up to 1.5 litres at any time, to keep the cocktails flowing. The Vela comes in nine different finishes that match the range of other Bugatti kitchen appliances, for coherent style in the kitchen. The Vela Blender retails for £141. See www.amara.com.
Going Nuts
Playing games
Peanut butter lovers rejoice – the tantalising taste of peanut butter is now available as an oddly-satisfying instant hot drink. Set to take the nation’s tea cups by storm, Peanut Hottie is a fresh new take on the peanut
Creatively converted properties can hold a great deal of appeal. Sinead Egan walks through two stunning conversions currently on the market
Add some old-fashioned fun to your home with this OXO game from Flamant. Beautifully crafted from natural wood, the game features removable square cubes, each with a metallic X or O attached att t ached to the face. This unique piece can be used tt for the traditional game of noughts and crosses, or it looks kks fabulous as a purely decorative ornament,t,t it is available in large or small sizes, its clean lines expressing
spread, offering an alternative to hot chocolate, tea or coffee. Peanut Hottie’s distinct flavour, aroma and colour are down to real American peanuts blended together with carefully selected flavours and ingredients to create a smooth, velvety indulgent hot drink. Better still, it’s only 83 calories per cup, making it the perfect low-calorie peanut butter hit, or a caffeine-free alternative, suitable for vegetarians and containing no artificial
Flamant’s resolutely modern vision of decoration, incorporating comfort,tt, elegance and originality. originality ty. ty y. A timeless gaming classic. The OXO OXO OX XO game retails for £33 for the small version (L7xW7cm) (L7xW x xW7cm) and £83 for the larger version (L17xW17cm). (L17xW x 17cm). See www.amara.com. xW ww ww ww w.amara.com. w.
additives or colours. The UK population spent over £1million a week on peanut butter in 2013. There’s no doubt that’s set to increase, with it now in liquid format. Peanut Hottie is available exclusively from Sainsbury’s, RRP £2.99 for a 225g jar. See www.peanuthottie.com for details.
L
ife-long Ashby residents Alison and Mark have become experienced property renovators in their 25 years of marriage. Mill Farm Lane in Ashby-De-LaZouche, North West Leicestershire, became their fourth project, but was also a teenage aspiration for them to own. “We always liked the farm when we used to drive past aged 18, so when the opportunity to own the place Candlelight is essential for an evening of romance mance and with Candlea reality, we did what we could to make sure it became by the Hour you can set the amount of time a says Alison. e it burns. It features was ours,” brass stand and clamp and is based on candle andle design of the Alison and Mark pooled together with two other family 1600's. The modern version comes with a patented atented clip which friends to purchase the farm, and Mark, who owns a extinguishes the candle automatically when Simply n it burns down. construction business, took charge of the major renovation feed the pliable beeswax coil through the candle clip in increments project that involved five houses and three offices.
Fan-tastic lamps If you’re looking for a quirky design feature that’s also socially responsible, check out Belgian product designer Sep Verboom’s fan lamps. Verboom accepted the challenge of councillor Hon Nida Cabrera to create a new product out of local waste in Cebu in the Philippines. After five months of living in the community, Verboom worked out how to combine the local indigenous weaving craft with a lot of creativity, leading to an interesting recycled material
Burning time
combination where discarded fans become environmentallyresponsible lamp shades. Selling under the name “Fantasized”, old ventilators bought from local junkshops are combined with industrial waste strips and blended with a topping of creative craftsmanship. The project encourages recycling, creates environmental awareness and gives people in need a livelihood. Become a fan.
of 3 inches or less. The three inches will burn n for approximately one was stripped back from the inside, the roof was Everything hour. Made of 100% beeswax, these candles es actually help clean yet the basic structure and brickwork remained. replaced, the air, releasing negative ions when burned d which aids in the “By splitting the cost of the farm three ways with our removal of pollutants and allergens from positive ositive ions, allowing friends and Mark’s brother, we were able to build not only a them to drop harmlessly to the ground. Set your night alight, tt, home, Hunters Lodge, but also a tight-knit community. We healthily. Candle by the Hour is available in a range ofalso models. renovated the two other houses which are now homes See www.eclipsehomedecor.com. for new friends,” explains Alison. “We were able to build
The lamps range from €160-165. For information see www.fantasized.eu
As Mark had a successful construction business in renovation, a large project like this did not take as long as it might have. “With Mark’s tradesmen on hand to help, we managed to complete the project within 12 months but came across a couple of animal-related set backs, including ducks’ nests and bats in the barns,” laughs Alison. The history behind the property is an interesting facet that Alison and Mark wanted to preserve. Before it was a farm, the buildings were used as the local steam laundry with the original mill wheel and culvert leading to the brook still in evidence today. The original beams and arch windows have been maintained to a high standard throughout the property, in keeping with the character of the building. “The stable doors and windows from the farm are still in our living room, while our bedroom has the structural beams that were traditionally for the hayloft,” Alison explains. In keeping with the history surrounding the property, Alison and Mark refurbished the interiors in a traditional farmhouse style but integrated modern features
Hunters Lodge, Mill Farm Lane Ashby-de-la-Zouch, Leicestershire Guide Price: £499,950 Newton|Fallowell 15 Ashby Tel: 01530 414666
three offices for local businesses that are accessed to the right of the driveway. We made sure that there was no access through the main courtyard gates to the housing area, to keep the family and the business worlds separate. It also meant that work was never too far from home for Mark – should any of the children need an emergency pick up from school.”
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“
“The stable doors and windows from the farm are still in our living room.”
of a high specification. “We have enjoyed our three years in Mill Farm Lane, but Mark is ready for the next project. The Mill Farm Lane community is a wonderful place for families to raise children and we believe the next owners of Hunters Lodge will be very happy,” says Alison confidently.
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National Network of Over 750 Offices
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ISSUE 2 20
Counties South East Home 1 | 2014 February Issue
Stevens Property Matters South Ea st Home Countie Oct/Nov s Issue 7 | 2013
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Wells-next-the-Sea Sheringham Burnham Cromer Mkt Holt North Hunstanton Aylsham Walsham Wroxham Long Sutton Acle Taverham GreatYarmouth Bourne Spalding Hellesden Littleover Hilton Kings Lynn Norwich Brundall Chellaston Loughborough Stamford Wisbech Poringland Swadlincote Ashby Loddon Oswestry Dereham M1 Quorn Melton Stone de la Zouch Downham Market Eaton Mowbray Eccleshall Watton Lichfield Barton Coalville Stafford Newark Wymondham StrattonLowestoft under Shrewsbury Long Oakham Leicester Tamworth Needwood Attleborough Market Deeping M54 Brandon Aldridge Oaks Market Harleston Telford Chatteris Thetford Four Bosworth Walsall Sutton Peterborough Mildenhall Diss Church Stretton M6n M69 Elton Whittlesey Bridgnorth Wolverhampto Bury St Edmunds Coldfield Lutterworth Harborough Stourbridge West Bromich Ely Newmarket Market Bearwood Birmingham Huntingdon Willingham Kettering Histon M5 Moseley Harborne M42 CoventryM6 Godmanchester St Ives Cambridge Cherry Hinton Bournville West Rugby Needham Northfield Heath KimboltonCambourne Sawston Long Buckby M45 Market LeamingtonSoutham St Neots h Bromsgrove Wellingboroug M1 Woodbridge Spa Redditch Warwick Lavenham Hadleigh Ipswich Daventry Northampton Sandy Royston M40 Towcester Bedford Tenbury Wells Worcester Alcester Bergholt Flitwick Ampthill M11 Sudbury East Stratford Baldock Saffron Luton upon Avon Brackley Buckingham Shefford Ashwell Walden Braintree Great Malvern Pershore ShillingtonLetchworth Great Stevenage StopsleyA1(M) Colchester Thorpe-le-Soken LeightonLeagrave Ledbury Evesham Barton Codicote Dunmow Upton upon Stow-onBuzzard Le Clay Severn Wheathampstead Bishop’s Stortford DunstableHitchin the-Wold M50 Tewkesbury HertfordWare AylesburyWendoverM1 Harlow Witney Newent lwyn GCWaltham Chelmsford Ross-On-Wye Gloucester Haddenham HarpendenWe Bampton Hatfield Cheltenham South Woodham Borehamwood AbbeyChipping Eynsham Thame M5 Ongar M25 Abergavenny Stokenchurch St Albans Summertown M11 RayleighFerrers Monmouth M40Princes Stroud Watford Brentwood Billericay Eastwood M25 Rochford St Clements Milton RomfordPark Risborough Henley on HighNorthwood Elm BasildonWestcliff on Sea Usk Thames Wycombe GraysStanford Marlow -le-Hope Cwmbran Malmesbury Cricklade Wantage Wallingford Mumbles Cliftonville M4 Dartford Swindon Wooburn Gerrards Cross Chipping Rochester ea Herne Magor Slough Neath Hayes Morriston Bay Broadstairs Green Westgate-on-S M4 Sodbury Langley Swanley M4 Whitstable Caerleon Pangbourne Canterbury M2 Kingston Newport M4 M4 East Twyford M4 SittingbourneTankertonRamsgate Thornbury M20 Crowthorne Caerphilly Swansea Surbiton Clifton Theale A329 M32 M3 West MallingFaversham M26 Molesey Thornton Heath Cardiff Portishead Wokingham Petts Wood Bristol Calne Locksbottom Larkfield BearstedWye Penarth Marshfield SandhurstSunningdale Banstead CrM25Warlingham Southville Cowbridge Windlesham Caterham Chippenham NewburyThatcham Long Redfield Corsham Sevenoaks Maidstone Elham Barry Coxheath Bath Ashton Woking Bagshot East Horsley Woldingham M20 Loose Farnham Bradford-Trowbridge Burpham Edenbridge M23 SouthboroughLenham Chew Basingstoke Farnborough Ashford Ripley Paddock M5Wrington Magna on-Avon Headcorn Ash Vale Copthorne Hythe Tunbridge Wood M3 Mark Grinstead Midsomer Westbury Andover Staplehurst Crawley Wells Godalming EastHorsham WestonWinscombe Haslemere Norton HaywardsMayfield GoudhurstTenterden Stockbridge AltonGrayshott Burnham- Super Mare Rye BillinghurstCuckfield Uckfield Etchingham Burgess Heath on-Sea Rooksbridge AlresfordLiphook Cheddar Winchester Petworth Hill Newick Heathfield Wedmore Ilfracombe Salisbury Romsey PetersfieldMidhurstBillingshurst Hassocks Glastonbury Hailsham Lynton Minehead M3 Chandlers Pulborough Patcham Street Castle Cary Braunton Ford Bishops Waltham Henfield Lewes Bexhill on Sea Dulverton Wincanton Drayton Barnstaple Fordingbridge M27Shirley Whiteley Wiveliscombe Hove Arundel Portslade HedgeWickham Bitterne Southampton M27 A3(M) Taunton Brighton Yeovil Sturminster Rustington Park Gate End South Molton Goring-by-Sea Wellington Newton Bideford Lyndhurst Bognor Lee on Chard Sherborne Regis Ferndown BrockenhurstGosportthe Solent Tiverton Lymington Cowes Chulmleigh Bransgore M5 Torrington Axminster Wimborne Christchurch Bude BournemouthHighcliffe Regis Bridport Crediton Newport Ryde Poole Seaton Lyme Okehampton Dorchester Exeter SidmouthBeer Wareham Topsham Swanage Bovey Tracey Exminster Budleigh Salterton St MarychurchExmouth Abbot Portland Chudleigh Newton Ashburton Launceston Dawlish Tavistock Ivybridge Torquay Padstow Bodmin Plympton Wadebridge St Austell Roborough Chelston LiskeardSaltash Mutley Dartmouth Newquay City Plymouth Fowey Torpoint Perranporth Kingsbridge Salcombe
Holyhead
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Leyburn
Settle
Clitheroe Saltaire Thackley
Lancaster
Holyhead
Northallerton
M6
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Marketing
Whitby
Yarm
M6
Stokesley
Bedale
A1(M)
Penrith
Barnard Castle
Milnthorpe
Wolsingham
M6
Cockermouth
Marketin
Kendal
Morpeth Ashington Blyth Seaton Delaval Whitley Bay Killingworth Gosforth Ponteland Jesmond PrudhoeWallsend Hexham Denton Newcastle Burn Upon Tyne Sunderland Whickham Gateshead Houghton le Spring
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Nationa l Network of Over 700 Offi ces
St.Helier
Independ STEVENS
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Your home can be promoted throughout the pages of our regional
The regional publication is distributed across a wide region of fellow independent estate agents ensuring that the target audience of those home seekers looking within a 50-100 mile radius are being handed the details of your home. The lifestyle version ensures that people are seeing our properties at the right time in the right place - distributed throughout suitable public places such as health clubs, golf clubs etc. Within the local vicinity, we ensure your home is highly visible to the right target market.
MA R KET I NG AN D E X PO S UR E
publication or lifestyle magazine which is produced every 6 weeks.
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Sumptuous lifestyle articles accompany our properties throughout the pages of the magazines to ensure our lifestyle magazines are not only a good read but also have a long shelf life.
www.stevensandco.co.uk
YOUR VIEW THROUGH THE KEY HOLE
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Our pin-point marketing systems ensure your property reaches the right audience‌
right geo-demographic audience for your home, looking at age group, ďŹ nancial status, life-stage and current residential property of your potential purchasers.
We are able to cross populate the demographics of your potential purchasers against the local population and market your home directly to that audience. Every chimney pot within the local area is identiďŹ ed, analysed
MA R KET I NG AN D E X PO S UR E
A unique web-to-print marketing system allows us to Identify the
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and directly targeted with our unique marketing processes.
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Accessing the lucrative London & international investor market
External touchscreens at our Park Lane Property Centre investor market.
Traditionally people move within a 5-10 mile radius. An exception to this is investors and people moving into the country who normally start their property search in London and, as such, our Property Centre ensures that these groups of potential purchasers have the opportunity to view your home. We partake in regular exhibitions within the London Property Centre and our properties are available 24/7 via the touchscreens. Any enquiries
MA R KET I NG AND EXP OS UR E
showcase your property to the lucrative London and international
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are passed back to us via the London team, who have full access to the property particulars. Our direct phone number 020 7318 7095 also ensures that any enquiries ringing the ofďŹ ce looking for our properties are never missed.
www.stevensandco.co.uk
YOUR VIEW THROUGH THE KEY HOLE
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The online exposure of your property starts with our website, mobile site and social media channels
Stevens utilise the latest technology to present your property professionally online. Our website incorporates the best viewing techniques that allows the customer to choose image gallery or as a straightforward list.
We understand the importance of being able to access the details of your property while on the go. As such the potential purchasers can access the details of your home via our mobile website - which is compatible with all smart phones and automatically adjusts to the size of the screen the viewer is using. Social media also plays a key role in the promotion of your home;
IT & I NT EL LI G E NCE
how they view their search results, whether on a map, within an
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we have a specialist Facebook channel and automatic sharing actions which allow the potential buyers to share and post your home to your friends via the major social media programmes.
www.stevensandco.co.uk
YOUR VIEW THROUGH THE KEY HOLE
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Broad visibility of your home online via national search facilities through our Guild Membership and on the major recognised portals
DAVIES
&DAVIES
&
passionate about property
Fellow members of The Guild of Professional Estate Agents promote our properties via a feed that syndicates all of our homes to fellow members websites, mobile sites and iPhone Apps, delivering the power of more than 400 companies promoting your home to the
In addition, a national portal guildproperty.co.uk and associated Guild systems such as their Facebook, iPhone App and mobile website all carry our homes and as the exclusive member agent for Ashford, only our homes appear within a local search, ensuring you are not competing with thousands of other similar homes. In order to ensure we reach the maximum audience of potential purchasers, we also utilise national portals such as OnTheMarket
IT & I NT EL LI G E NCE
property purchasing marketplace.
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and Rightmove.
www.stevensandco.co.uk
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We have access to state-of-the-art market intelligence systems
Full Property List
example estate agent 5, 88
example estate agent 4, 77 example estate agent 3, 79 example estate agent 2, 87 example estate agent 1, 88
your home. The starting point is to
Re-Sale / New Homes: Status: Re-Sale All best identify when is the
Search Agent: time toAll
market your property. Our market intelligence systems allow us to
Filter by Price from: All to: All
No. of Beds from: All to: All
Show: All properties
identify the peak periods of home sales locally and regionally and TQ13. Postcodes selected: PL20, TQ10, TQ11, TQ12, identify patterns that emerge.
Full Property List
Type: Any
IT & I NT EL LI G E NCE
It is important to be scientiďŹ c as well as artistic in the promotion of
By Date: 14-02-2014
Information sourced from estate agency Internet data, collated by Vizzihome and published by The Guild. Due to variations in publishing policies, or whe information is believed to be inaccurate or otherwise manipulated, not all agents and property data may be represented. Whilst every effort is made to the and accuracy of thedifferent data, no responsibility can be accepted forin any errors or omissions. We compile data from portals and individual websites. We can see analyse property type movements the market
place and this information also allows us to keep up-to-date on house price movements, ahead of the 3 month time lag associated with Land Registry data.
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This information allows us to be better informed when undertaking any price evaluations within the marketplace and ensure you achieve the best possible price for your property.
Re-Sale / New Homes: Re-Sale
Status: All
Search Agent: All
Filter by Price from: All to: All
No. of Beds from: All to: All
Type: Any
By Date: 14-02-2014
Show: All properties Postcodes selected: PL20, TQ10, TQ11, TQ12, TQ13.
Full Property List
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Pag
YOUR VIEW THROUGH THE KEY HOLE
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Our national PR and Media Centre can provide coverage within regional and major national publications
including; The Times, Telegraph, Daily Mail, Independent and Financial Times (to name but a few). These journalists keep us abreast of any potential stories the publications are looking to publish.
In addition our PR team can create potential stories of interest to national media from the accumulation of properties offered throughout our ofďŹ ce and The Guild Network. The Media Centre study the readership of hundreds of publications to
MA R KET I NG & E XP O SU RE
We have access to national press journalists from publications
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ensure they identify the most likely potential target market for stories that would be of interest for your home.
www.stevensandco.co.uk
For more information contact 9 The Singleton Centre Singleton, Ashford Kent, TN23 5GR Tel: 01233 640400 | info@stevensandco.co.uk
121 Park Lane Mayfair London, W1K 7AG Tel: 0207 318 7095
www.stevensandco.co.uk