JONNY PALMER INDUSTRIAL DESIGN PORTFOLIO 2017
Hello My name is Jonny Palmer, a recent graduate from Northumbria University having studied BA (Hons) Design For Industry over the past four years. I would describe myself as a passionate and versatile designer, keen to create positive social experiences and environmental solutions through design. I believe design can be a powerful tool in providing innovative ideas to help alter the way we perceive experiences as consumers. During bothat university and work placements, I have developed a wide range of creative yet practical skills that are highly applicable to the professional industry. Working with different companies and clients over the past few years have helped broaden my understanding of how to approach projects and the level of quality that is required. This portfolio is designed to exhibit the range of projects that I have undertaken throughout my time at university and work placements, with each one being completely different and illustrating a range of creative skills being applied to solve a wide variety of topical and relevant problems.
I hope you enjoy my work!
Contents.
06 16 24 30 36 42 48 52
Inspect. The illic Series. Seven Stories Magazine. Luxe. Stamp Out Diabetes. Mr.Mr. Pure Insight. The Perfect Partner.
Inspect.
06
As part of my final project at university, my original brief was to focus on encouraging children to be more sustainably aware and responsible whilst at home. Through my exploration of the subject and the initial stages of the project, the brief quickly developed into how can I encourage children to learn and practise the conservation of invertebrates? I focused on developing a product which could allow children to interact with nature on a personal basis through play, whilst learning the core benefits of sustainability and conservation.
Jan 2017 - May 2017
Research project.
07
My original brief was to encourage children to be more sustainably aware and responsible whilst at home. Through my exploration phase, I interviewing both children and parents, whilst speaking with various professionals that are either involved with children or sustainability. From the insights found, I concluded that my project must focus on using outdoor play as a way of encouraging children to interact with nature and learn the core values of sustainability.
Initial Development.
08
Through further research, I discovered how the conservation of invertebrates could be a great way of meeting the project brief. Through development work, such as idea generation, sketching and mapping out a potential service, the project had moved to a new aim; How can design be used to encourage children to learn and practise the conservation of invertebrates. From here, I was going to develop two interactive kits which would accompanied with a service that would approach both retail and educational routes.
Design Iteration.
09
Designing the conservation kits meant developing a variety of products which would allow the child to interact with nature in a playful yet meaningful way. Through various iteration methods including sketching, model making and storyboarding, this helped me manufacture and produce a number of models. I also worked on developing an application to coincide with the kit as an online platform. This involved using simple wire-frames and sketching mock-up displays to help quickly develop a working prototype.
The final solution.
10
Inspect is a child-friendly organisation that provides a service through commercial and educational routes to encourage the conservation of invertebrates.
The Commercial Kit.
11
This kit is designed for children & families at home. Included within are a range of products which provide both short and long term activities, all designed to encourage children with the opportunity to build, grow, collect, explore, record and most importantly, learn outside in the natural world.
The app.
12
Included in the commercial kit is the opportunity to download the Inspect app, which is designed to be both an educational yet entertaining way of maintaining the child’s interest. Whilst the app is primarily used as a way for Inspect to share data with Buglife, it includes a wide range of features, such as collecting invertebrates, playing interactive games and writing creative stories, all designed to help the user engage with invertebrate conservation.
The Education Kit.
13
The Educational kit is offered to facilities such as schools, providing teachers with a variety of products, such as project planners and activity cards to create interactive lessons based around the topic of invertebrate conservation. The Inspect online platform offers teachers an access point to use particular features similar to the Inspect app. From here, they can download new lesson plans, order educational resources or upload the data collected by their class on the activity sheets.
The Service & Benefits. Inspect delivers it service through educational and commercial routes, through a shared relationship with the charity Buglife. In exchange for an introduction to existing contacts including corporate partners, local authorities and schools, Inspect will share its collected data with Buglife to assist them with their efforts for invertberate conservation. Inspect benefits a wide range of stakeholders, ensuring the service is well rounded and adaptable to each user;
Buglife Raise awareness and collects quantitative data for conservation efforts.
14 Corporate partners Potential revenue through sales and positive public image for selling sustainable focused product.
Teachers Increased options of interactive equipment & more confidence in taking the classroom outside.
Children Encourages learning through outdoor play & receive more topical lessons about conservation.
Children Investing in a useful and beneficial product and/or education for their child.
The illic Series.
16
The Northern Housing Consortium is an organisation who focus on supporting housing providers in the North East of England. Their proposed brief was how can design be used to aid those who suffer from dementia and live in either their own home or care home. Following the result of this project, our group was awarded the runners-up prize within the internal university competition.
Jan 2015 - Mar 2015
Problem.
850,000 people are living with Dementia today and counting... Our initial insight was through understanding the different routines of those who suffer from dementia. At times, the routine is enforced and this can lead to frustration and resentment from the person suffering from the disease. We wanted to approach this and develop a way of encouraging a subtle routine for those who suffer with dementia in a way that won’t cause any distress.
17
Research & Insight.
Occupational Therapy
18
Colour and Lighting Following a visit to a local care home and speaking with both residents and members of staff, we looked into the use of vintage objects which could help encourage conversations amongst the residents. Through this experience, we gained an insight into the importance of occupational therapy and how this helps with those suffering from dementia. Further research led to use to objects such as mood-lights and gardening equipment, all which can help promote and encourage occupational therapy.
Development.
19
Through sketching and idea generation, we focused on developing a range of garden products, each with their own feature to help engage the user. Following positive responses from both our tutors and the consortium, we began developing our prototype models to help communicate our idea.
The illic Series.
20
The Illic series is a range of garden products which are designed to help people with dementia keep a sense of time and routine. ‘Illic’ encourages outdoor and indoor activities through interacting nature and time, which can create subtle reminders for those living with dementia.
Tempus.
A mechanical bird-feeder which opens and closes during the day at peak times.
Lucida.
A set of coloured lights which can be situated around the garden to promote particular activities.
Hortus.
A tangible clip which can hold photographs & newspaper aticles of old cherished memories.
User Experience. Alfred is 65 years old and lives in a care home. His daily routine is loosely structured and there are a limited range of outdoor activities to partake in. The illic Series is designed to help people like Alfred enjoy the outdoors and encourage a sense of an organised routine.
22
When Tempus opens and allows bird to feed, Alfred enjoys watching closely as a form of occupational therapy. It can also remind him that he also needs to have his breakfast.
The Lucida lights produce an ambient blue near a seating area. These lights attract Alfred to the location and help keep him calm whilst he enjoys the natural world surrounding him.
Using Hortus, Alfred clips a picture of his Wife onto the garden trellis. This is often an area where he can converse with others and reminisce about his past life.
Seven Stories Magazine.
24
Seven Stories, which is the national centre for children’s books approached us to discuss how as a business, they struggle to encourage children aged between 7-12 to re-visit Seven Stories off their own accord. They wanted us to design a product, service or interaction which would attract the highlighted user and keep them involved with the Seven Stories organisation.
Oct 2015 - Nov 2015
Research & Insight.
25
Initially, we found the Seven Stories newsletter was only suitable for adults. Following a visit to Seven Stories and looking at their exhibitions, we decided to develop a form of magazine which could be used as a way of Seven Stories directly interacting with their target user, whilst promoting their events.
The Magazine.
26
We developed 3 editions for the magazine, to run with Seven Stories three ‘business seasons’. Each edition will include a theme revolved around a popular collection of books such as Harry Potter to entice the reader. Within are a range of activities revolved around the theme to help take the reader beyond the book providing them with further games, facts and imagination on their favourite characters from the books.
Features. The magazine comes with a wide variety of content. There are interactive games and exercises relevant to the magazine theme to provide the reader with a creative challenge. Also included are Interviews and follow-ups on authors who have recently been involved with Seven Stories. Additionally, a what’s on section where Seven Stories can promote their upcoming events and finally competitions for specific awards which encourage the user to return to the centre.
27
User journey. Seven Stories can sell their magazine via a number of touch-points, including the original building, online or through a touring exhibition. Providing the user with a subscription option means Seven Stories and the reader will remain connected and more likely that a return visit is organised in the future.
Online
Multiple touch-points will increase interaction, interest and potential readers
28
Seven Stories building
Subscribe The user can pick a subscription suited to their needs
Deliver Children receiving post is a special and important occasion
Read The user can relax and enjoy all the magazine features
Touring Exhibitions Magazine features may encourage a return visit to the services provided by Seven Stories
Luxe.
30
The given brief was to approach and tackle the issue of spilling drinks when travelling on various forms of transport. The aim was to compare the existing products on the market, and design either a product or accessory which could be used to minimise or prevent any spillage whilst travelling.
Feb 2015 - Mar 2015
Research project.
31
We decided to focus on the experience that is provided when flying in first class travel and how turbulence may cause problems during it. Initially, we began by looking at how drink is spilled in typical glasses served in first class. Following a discussion, our solution was inspired by spiral shaped architecture which effectively allows an object to travel upwards but extends the amount of time is takes.
Sketch-work.
32
Initial sketches were inspired by the original spiral pictures. It was clear that the more suitable shape would be a long and thin glass such as a champagne flute. Acknowledging this allowed the final form of the product to be altered and developed to work around the basis of its intended use within a champagne flute.
The solution.
33
Luxe is an internal spiral product which is designed to reduce the spillage of champagne within a regular flute. When there is unexpected turbulence or the glass is knocked over, the Luxe spiral will capture the liquid and keep spillage to a minimum. Luxe is minimal yet sophisticated to ensure that it fits with the class and keeps the integrity of the champagne served on first class travel.
How it works.
34 Neutral Luxe sits perfectly within the shape of the champagne flute.
Drinking
Spillage When knocked, the liquid will slowly rise up the spiral before being held in the final layer, as this side of the product is heavier.
For a consistent and regular flow, this trimmed side is cut back to allow the liquid to flow regularly.
Stamp out Diabetes.
36
As part of the RSA Student Awards competition, the brief was to use design to empower people to better prevent, detect, treat and possibly reverse life-style related health conditions. For this particular brief, I turned my focus to Diabetes and how this problem could be tackled in a unique way.
Oct 2016 - Dec 2016
Problem & Proposal.
80%
600,000
of the annual ÂŁ10bn that the NHS spends on Diabetes, goes towards treating developed complications such as amputations, blindness and kidney failure.
people in the UK have Type 2 Diabetes but haven’t been diagnosed. A cause of this is lack of awareness and education of the disease.
2.5x Those who live in deprived areas are 2.5 x more likely to develop Type 2 Diabetes.
The initial insights found was the lack of education and awareness in deprived areas. Therefore, I wanted to design a solution which could encourage those who live in deprived areas to take a risk test, a tool which is designed for people without a diagnosis. The intention is to raise awareness of users with potential risk of developing Type 2 Diabetes and provide them with necessary information and support on how to deal with it.
37
The Solution.
38
Diabetes Uk will work with local Bingo Halls in selected locations, providing them with these simple leaflets. The aim of the leaflets to allow the user to fill out the form using the stamp provided by the Bingo Hall. The questions asked are directly related to the user’s information regarding their health, such as BMI, family history etc. The leaflet can easily be folded and then posted back to the Charity for examination. By offering a voucher in exchange, this will offer an insentive for the Bingo players to fill out and earn a reward.
The Package.
39
Following their test results, a package will be delivered to the users address. Within the package is their calculated risk, which will explain their risk to Type 1 and 2 Diabetes. Additional information regarding the disease is provided, to raise awareness and help different users understand key parts such as symptons and ways to manage the disease. Furthermore, their Bingo voucher is included as a reward to participating in the exercise.
User Journey.
01.
The user fills out the form, using the stamp.
02.
The form is then posted off to the regional centre for calculation
03.
A few days later, a package is delivered to the user.
40
04.
07.
The package contains their calcuated risk, information regarding Diabetes and their voucher for Bingo.
The booklets can referred to with helping manage the users health more effectively.
The user can take the package to
05.
08.
their GP to consult their result.
The Bingo voucher can be redeemed, ensuring the Bingo hall receive returning happy customers.
Speaking with their GP will help the user to manage their health and
06. combat Diabetes more effectively.
In the long term, by managing their
09.
health, the user will help save time and money for the NHS.
“Diabetes UK recognises the importance of projects that take risk assessment and testing for Type 2 diabetes closer to the community. Properly designed and resourced schemes can play a significant part in ensuring that people who don’t easily access health services can still be made aware of their risk of developing type 2 diabetes, and be supported in doing something about it�. Stephen Ryan, Head of the North, Diabetes UK
Mr.Mr.
42
This project is largely revolved around the business aspects of a service. We were challenged to develop a service which solves a problem, whilst taking into consideration various business aspects including logistics and cost.
Jan 2015 - Feb 2015
Insights.
Lack motivation to experiment
Avoids the spices isle in supermarkets
Working with a tight budget 43
Our initial insight found that people aged between 18-24 would often lack inspiration, excitement or experimentation when cooking, especially with spices. We found that many young people, including students and professionals would often avoid cooking new recipes, sticking to simple and plain dishes.
The Solution.
44
We developed the brand MR.MR to be a stylish yet alternative spice company originating in Newcastle Upon-Tyne. The aim of this company is to bring the excitement of revised blends from around the world that play with unique combinations and bring the fun back into cooking.
The Contents. Each consumer will receive a personal package. Within each one is a selection of spices, vinegars and oils which will have been previously ordered through the website or app. Each package will come with creative cooking instructions, along with a spice list for future reference.
45
User Experience. MR.MR provides a simple order and delivery service to meet the needs of the user. Preparing meals and buying ingredients can be a stressful experience therefore the MR.MR website/app does all the hard work.
Visit MR.MR online.
46 Select meat you plan to cook.
Start cooking following instructions..
Choose cut of meat.
Wait for delivery.
Pick suggested set of spices.
Pure Insight.
48
I spent 4 months working at Pure Insight who offer consultation and management to clients regarding their Front End Innovation. Throughout my time, I was responsible for designing and creating a number of deliverables for the company, including presentations, brochures, leaflets and documents.
May 2016 - June 2016
Presentations.
49
With Pure Insight regularly presenting to a number of clients, it was important that their presentations were simple and modern, yet clearly illustrating how Pure Insight worked as a company. During my placement, I gave all presentations a consistent and clean to ensure the managing directors were comfortable in presenting them to potential clients.
Brochures & Leaflets.
50
Similarly, I was responsible for redesigning a number of brochures, leaflets and certificates which were to be used for upcoming events that Pure Insight were involved in. I took a similar approach in developing smart, yet creative looking documents which were easy to follow for any user.
Sean Warren, Managing Director, The Moon on a Stick
“
“
Jonny is a talented designer, who works quickly and to a high standard of quality. He is able to rapidly interpret a brief and come up with suggestions for approval. He has embedded well into the team and is another, in a long line of high quality, motivated individuals we have had the pleasure to work with.
The Perfect Partner.
52
Following a briefing from Durex’s parent company Reckitt Benckiser, our task was to deliver a solution which gave the Durex brand and product range a more connected feel, through the use of modern technology.
Jan 2016 - Mar 2016
Our Insights.
53
Through initial research, we discovered a number of common issues in the modern day relationship such as forgetting important dates, becoming less spontaneous and focused on the relationship. Furthermore, despite the advances in technology within Smartphones, these too would often cause rifts within relationships. Our solution was to develop an app would help combat these problems. However, it must be designed whilst considering the values of the Durex Brand; Smart, flirty and sexy.
The Solution.
54
Durex + is an interactive yet personal application which is designed for those who are in relationships. It helps couples stay organised within their relationships, promote spontaneity and adds a little bit of fun at the same time.
The app.
Technology is becoming ever present within society, including adult relationships. The Durex + app acts as way for couples to embrace this potential problem, whilst remaining connected with each other. The male and female versions offer a wide variety of features through their phones, such as sending notifications, ordering gifts or organising dates for each other.
55
The features.
The user can alter their profile appearance, whilst adding information regarding their partner.
56
What’s on
What’s on will promote local events and vouchers, which can be synced with when organising an event.
Events
Top Tips
This feature will provide reminders of upcoming events within the relationship, whilst allowing the user to plan and organise dates in the nearby future.
The latest blogs on the Durex website will be accessible through the application.
Shop
Durex products are also available through the app, which can be ordered as part of an event, either delivered to the user or their partners address.
Games
This fun feature allows couples to explore the sexual side of their relationships, or add ideas to a joint bucket list.
The design.
57
The app is designed to fit the style of the Durex brand, offering users a simple yet contemporary way of navigating their way around the apps features. The layout is stylish and modern, making it attractive for users to engage with.
Service Blueprint. The service map highlights the simple user journey and the various benefits that are provided to the different stakeholders who are involved in the process.
QR Code Scan Allows Durex to easily promote the app through existing products.
Social Media Log-in Using social media platforms can easily provide Information, privacy and adding partners.
Top Tips Provides user with information to explore and satisfy sexually, whilst gaining knowledge regarding safe sex.
58
Games Playing games can promote adventurous sex.
Shop Buying products creates surprises and additionally, revenue for Durex.
Notifications This helps users in different situations to be creative, whilst also keeping them organised.
What’s On Using local businesses and events will benefit the community.
Happy Couple Durex + helps couples be more active, spontaneous and sexual in their relationship.
Events Creating events adds excitement and spotaneity to the relationship.
Thank you & please get in touch. (+44) 7810338228 jonnypalmer.design@gmail.com www.linkedin.com/in/jonnypalmer94 https://issuu.com/jonnypalmer1