Spring 2011 Course Book

Page 1

&R Q W L Q X L Q J (G X F D W L R Q

6S U L Q J

Welcome

Transform your life with Continuing Education. Whether preparing for a new career, enhancing current workforce skills or pursuing a personal interest – Capital Community College’s Division of Continuing Education provides non-credit and credit education that is convenient, accessible, innovative, and in-demand. Courses and programs are offered in a variety of different schedules, including evenings, accelerated blocks, traditional day and afternoon, weekends, and on-line to meet your individual needs. Instructors are practitioners in the subjects they teach bringing real world experience to the classroom. Highlights include: Health Information Technology – Managing and updating Electronic Health Records has been identified as one of the fastest growing fields in the nation, and Capital Community College is the only higher learning institution in the State that can prepare you for a career in this field. Co-hort 2 will begin in February 2011. Please call for additional information. See page 21. Workforce Education Training and Certificates – Targeted, comprehensive courses aimed at providing the specific skill sets needed to either launch a new career or enhance your value at your current place of employment. See page 4. Computer Workshops – Expand your knowledge of existing applications or become familiar with some of the newest, most popular software in the modern workplace, or try one of our new, half-day workshops. See page 35. Small Business Booster Cluster – A never-before offered collection of courses aimed at getting your business venture into the public eye by utilizing some of the most effective tools and templates available on the market. See page 46. ‘Band Aid’ Cluster – You’re a musician with talent, but unfortunately, that’s only a small piece of the industry puzzle.This new cluster will arm you and your band with proven techniques to ensure that your music is being both aggressively promoted and presented in the most professional manner. See page 48.

Please take the time to explore the Continuing Education catalog and website. You can also find us on Facebook (see page 3.). To respond to community and industry needs new initiatives are always being developed – so check-in frequently. If you can’t locate an interest or have additional questions – please be sure to contact us at – (860) 906-5130.

Types Of Financial Aid Available

Offerings SNAP Those who receive Food Stamps There are many ways to possibly defray or completely offset the cost of Continuing Education Courses at Capital Community College. Among these include: may be (SNAP Recipients) 1. Grants: CT Works (WIA - Workforce Investment Act monies available to qualto take the following ifed persons). Call CT Works at (860) or visit them at 256-3675 3580 Main Street eligible for FREE! courses in Hartford (the old Fuller Brush building). Go to www.ctdol.state.ct.us for further the WIA of approved courses. = Certified Nurse Aide (CNA) information. Look for symbol = Construction Project Assistant 2. Installment Payments: Installment payments available for any single CE = EMT-B = Medical Billing & Coding Course/Program over $500. 3. Company Invoice (3rd Party Payment). = Nurse Aide Refresher: Prep 4. SNAP-ET – Free training available for eligible Food Stamp recipients. for Competency Look for the

SNAP

symbol of approved courses.

For more information on Financial Aid options and eligibility, please call the CE Customer Information Center at (860) 906-5130.

635,1* _ _ &&& &2001(7 ('8 2

2011

=Patient Care Technician (PCT) = Personal Care Attendant Training = Pharmacy Technician = Real Estate Principles & Practices = Small Business Entreprenuer Certificate Call (860) 906-5130 for additional information.

table of contents Short-Term Job Training Certificates

4

Nurse Aide Certification....................................................................................................5 CNA Refresher: Prep For Competency Exam.....................................................................6 Pharmacy Technician..........................................................................................................7 Emergency Medical Technician-Basic Training.................................................................8 Medical Coding & Billing....................................................................................................9 Patient Care Technician Certificate...................................................................................10 Small Business Management & Entrepreneurship Certificate......................................11 Real Estate Principles & Practices (Pre-Licensing Course)............................................12 Personal Care Attendant (PCA).........................................................................................13 General Insurance Certificate..........................................................................................14 Construction Project Assistant Certificate......................................................................15 Business Analyst Certificate............................................................................................16

Insurance & Financial Services Center For Educational Excellence

17

Risk Assessment (ARM 54)............................................................................................18 The Legal Environment of Insurance (CPCU 530) .......................................................18 Finance For Risk Management & Insurance Professionals (CPCU 540) ...................19

NEW: Health Information Technology

21

Professional Development

22

Supervisory/Leadership.................................................................................................23 Business Writing.............................................................................................................26 Communication/Interpersonal........................................................................................28

Technology

35

Intro To Dashboard, Web 2.0 Tools................................................................................36 Social Media As A Marketing Tool..................................................................................37 Half-Day Computer Workshops.......................................................................................38 Excel, Access....................................................................................................................40 MS Word...........................................................................................................................44

Check Back Frequently! Our offerings are always evolving as Capital Community College’s Division of Continuing Education, Economic & Community Development constantly adapts to meet the needs of the student and business communities alike. With Spring 2011 comes several examples of this evolution including new courses aimed at helping small business owners and musicians alike utilize proven, costeffective outlets for promoting themselves, never-before-offered halfday computer workshops and Health Information training you Technology anywhere else cannot get in the State!

46 Small Business Boosters Creating A Web Presence For Your Business................................................................46 Marketing Your Business On A Shoetring.....................................................................47 ‘Band Aids’ - Music Business 48 Social Media For Musicians............................................................................................48 Become a ‘Fan’ At Online Courses/Ed2Go

49

General Information

51

635,1* _ _ &&& &2001(7 ('8

facebook.com/ capitalcollegece

and automatically be notified each time our offerings are updated. 3

short term training certificates

6+257 7(50 75$,1,1* &(57,),&$7(6

According to the Campaign for a Working Connecticut, middle-skill $FFRUGLQJ WR 7KH &DPSDLJQ IRU D :RUNLQJ &RQQHFWLFXW PLGGOH VNLOO MREV jobs - which require more but less than a high school education ZKLFK UHTXLUH PRUH WKDQ D KLJK VFKRRO HGXFDWLRQ EXW OHVV WKDQ D IRXU \HDU than a four-year degree - currently make up segment WKH ODUJHVW the largest LQ WKH of GHJUHH FXUUHQWO\ PDNH XS VHJPHQW RI MREV jobs HFRQRP\ in the U.S. economy and will to do GR VR IRU so for to 8 6 DQG ZLOO FRQWLQXH WR continue \HDUV WR years FRPH ,Q come. In Connecticut, only 37 percent of the workforce &RQQHFWLFXW RQO\ SHUFHQW RI KDV presently WKH VNLOOV WKH ZRUNIRUFH SUHVHQWO\ has the needed middle-skill job QHHGHG IRU skills WKH SHUFHQW PLGGOH VNLOO forRI the 47 percent MRE ofRSHQLQJV 6KRUW WHUP openings. Short term certificates areWKLV means of WUDLQLQJ FHUWLĂ€FDWHV DUH D training JUHDW PHDQV JDS DQG RI FORVLQJ a great ODXQFKLQJ closing this gap and launching your \RXU QHZ FDUHHU new career!

635,1* _ _ &&& &2001(7 ('8 4

short term training certificates

1856( $,'( &(57,),&$7,21

SNAP Need A Refresher? See Page 6.

&HUWLÀHG 1XUVH $LGHV DUH the RQ front WKH IURQW Certified Nurse Aides are on lines OLQHV of RI D SDWLHQW FDUH DQG YDOXDEOH PHPEHUV RI HYHU\ KHDOWK FDUH patient care and valuable members of every health WHDP ,I \RX DUH LQWHUHVWHG LQ HQWHULQJ WKH KHDOWK FDUH care ÀHOG team.D IfFDUHHU you are in entering the D JUHDW DV D interested FHUWLÀHG QXUVH DLGH LV DOVR health care field, a career as a certified nurse aide is SODFH WR VWDUW &DSLWDO &RPPXQLW\ &ROOHJH LV OLFHQVHG E\ WKH &7 'HSDUWPHQW RI 3XEOLF +HDOWK DQG SURYLGHV also a great place to start! Capital Community D KRXU SDUW WLPH FRXUVH &ODVVURRP DQG VNLOOV College is licensed by the CT Department of Public ODERUDWRU\ LQVWUXFWLRQ DUH KHOG DW WKH &ROOHJH Health and provides a 127 hour part-time course. FOLQLFDO H[SHULHQFH LV KHOG LQ DUHD VNLOOHG QXUVLQJ IDFLOLWLHV Classroom and skills laboratory instruction are held ,QVWUXFWRUV DUH UHJLVWHUHG QXUVHV ZLWK H[SHULHQFH LQ at theWHDFKLQJ DQG FOLQLFDO H[SHULHQFH LQ FDUH RI JHULDWULF College; clinical experience is held in area UHVLGHQWV skilled nursing facilities. Instructors are registered 7RSLFV LQFOXGH nurses with experience in teaching and clinical experience in‡ 5ROH RI WKH &1$ ‡ ,QIHFWLRQ &RQWURO care of geriatric residents. ‡ 5HYLHZ RI 6\VWHPV ‡ $FWLYLWLHV RI 'DLO\ /LYLQJ Topics include: ‡ (PSOR\DELOLW\ 6NLOOV

Role ofLV the CNALQ •WZR Infection Control 7KH • FRXUVH RIIHUHG IRUPDWV ZHHNGD\ FRXUVH •RU Review of Systems FRXUVH • Activities of DailyLQFOXGHV Living MRE HYHQLQJ ZHHNHQG 7XLWLRQ VHDUFK LQVWUXFWLRQ DQG FRPSHWHQF\ • Employability Skills WHVWLQJ &RVW RI WH[WERRN XQLIRUP WUDYHO H[SHQVHV SK\VLFDO H[DP &7 1XUVH $LGH 5HJLVWU\ DSSOLFDWLRQ DUH QRW LQFOXGHG The course is offered in two formats:IHH weekday course or 3UHUHTXLVLWHV 0XVW EH \HDUV ROG $VVHVVPHQW WHVW evening/weekend course. includes job search IRU UHDGLQJ DQG PDWK Tuition 3K\VLFDO H[DP LQFOXGLQJ 7% WHVW instruction and competency testing. of textbook, PD\ ,QGLYLGXDOV ZLWK FROOHJH CostH[SHULHQFH UHTXHVW WKH DVVHVVPHQW WHVW exam WR EH &ZDLYHG 3OHDVH uniform, travel expenses, physical CT Nurse AideFDOO &XVWRPHU 6HUYLFH DW UHJDUGLQJ WHVWLQJ

Registry application fee are not included. 3OHDVH QRWH WKDW VWXGHQWV ZLWK IHORQ\ FRQYLFWLRQV PD\ Prerequisites: Must beREWDLQLQJ 17 years HPSOR\PHQW old. Assessment for FDUH KDYH GLIĂ€FXOW\ LQ test KHDOWK

reading and math. Physical exam, including TB test. Individuals with college experience may request the 6HFWLRQ ² 'D\WLPH &ODVV 0 ) /DE 7 : 7K

+0(' WH[WERRN DSSUR[ &ODVV assessment test to be waived. (Please call the CE Customer S P 6NLOOV /DE &OLQLFDO S P ,QVWUXFWRU 6WDII Information Center at (860) 906-5130 regarding testing.) 6HFWLRQ ² (YHQLQJ :HHNHQG Please note that students with felony convictions may have +0(' WH[WERRN DSSUR[ &ODVV care. difficulty obtaining employment in health S P 7KXUVGD\ DQG )ULGD\ 6NLOOV /DE &OLQLFDO S P 6DWXUGD\

, * % O -' 51 Lab T-W-Th.) Section 4: 3/10-6/18 (Evening/Weekend) Section 1: 1/11-2/22 (Daytime: Class M&F, HMED 5023-8250 -$889 aprox. $65) HMED 5023-8240 -$889 (textbook aprox. $65) (textbook Class: 9:30-12:30 p.m., Skills Lab/Clinical: 8-3 p.m. Class: 5:15-8:15 p.m. Th-F, Skills Lab/Clinical: 8-3 p.m. Sat. Instructor: Staff Instructor: Staff Section 2: 1/20 (Daytime: Class M&F, Lab T-W-Th.) Section 5: 5/2-6/10 - 4/16 (Evening/Weekend) HMED 5023-8245 -$889 aprox. (textbook $65) HMED 5023-8242 -$889 (textbook aprox. $65) Class: 5:15-8:15 p.m.Th-F, Skills Lab/Clinical: 8-3 p.m. Sat.

Class: 9:30-12:30 p.m., Skills Lab/Clinical: 8-3 p.m. Instructor: Mary Coutu, BS, RN Section 3: 3/8-4/15 (Daytime: Class M&F, Lab T-W-Th.) * CNA students can obtain a CT Transit HMED 5023-8247 -$889 aprox. (textbook $65) Authority UPASS at no additional cost for Class: 9:30-12:30 p.m., Skills Lab/Clinical: 8-3 p.m. use throughout the semester. Instructor: Mary Coutu, BS, RN Instructor: Gina Bailey, JD, RN

635,1* _ _ &&& &2001(7 ('8 5

short term job certificates

&1$ 5()5(6+(5

SNAP

Preparation for Competency Exam 3UHS IRU &RPSHWHQF\ ([DP 'RQ·W OHW ODSVHG FHUWLÀFDWLRQ VWDOO \RXU FDUHHU &HUWLÀHG 1XUVH $LGHV DUH LQ GHPDQG DQG WKLV KRXU UHIUHVKHU FRXUVH FDQ KHOS WKRVH ZKR KDYH EHHQ RXW RI WKH ÀHOG IRU WZR \HDUV RU PRUH SDVV WKH &7 1XUVH $LGH &RPSHWHQF\ H[DP DQG UH HQWHU WKH ZRUNSODFH <RXU LQVWUXFWRU ZLOO UHYLHZ EDVLF SULQFLSOHV RI FDUH DQG WHVW WDNLQJ VWUDWHJLHV 6NLOOV ODE LV LQFOXGHG IRU KDQGV RQ UHYLHZ 5HTXLUHG WH[WERRN LV DYDLODEOH LQ WKH &ROOHJH %RRNVWRUH $FHOOR %DUEDUD &RPSHWHQF\ ([DP 3UHS 5HYLHZ IRU 1XUVLQJ $VVLVWDQWV WK (G 1HZ <RUN 'HOPDU 7KRPVRQ /HDUQLQJ

Section 1: HMED 5166-8257 - $249 6HFWLRQ +0(' -

7XHVGD\ S P 5RRP 1/18-1/22; Tuesdays; 5-8:20 p.m. ,QVWUXFWRU -LOO *DXWKLHU %$ 51 Room: 820 &(8 Instructor: Jill Gauthier, BA, RN

CEU: 2.0

6HFWLRQ +0('

7XHVGD\ DQG 7KXUVGD\ S P 5RRP ,QVWUXFWRU 1XUVLH 7KRPSVRQ 51 3/22-4/7;Tuesdays & Thursdays 5-8:20 p.m. &(8

Section 2: HMED 5166-8258 - $249

Room: 820 Instructor: Nursie Thomson, RN 6HFWLRQ +0(' CEU: 2.0 7XHVGD\ DQG 7KXUVGD\ S P 5RRP ,QVWUXFWRU 1XUVLH 7KRPSVRQ 51 Section 3: HMED 5166-8259 - $249 &(8 5/3-5/19;Tuesdays & Thursdays; 5-8:20 p.m. Room: 820 Instructor: Nursie Thompson, RN CEU: 2.0

635,1* _ _ &&& &2001(7 ('8 6

short term training certificates

Pharmacy 3+$50$&< Technician 7(&+1,&,$1 Certificate SNAP

7KH QHHG IRU SKDUPDF\ WHFKQLFLDQV LV LQFUHDVLQJ * Includes Introduction to Health Information 7KH %XUHDX RI /DERU 6WDWLVWLFV UHSRUWV WKDW Technology/Electronic Health RecordsWHFKQL (EHR) WKHUH ZHUH DERXW SKDUPDF\

FLDQV LQ for WKH Pharmacy 8 6 DV RI DQG WKH\ H[SHFW The need Technicians is increasing with WKDW QXPEHU WR JURZ DERXW SHUFHQW E\ the U.S. Department of Labor Bureau of Labor 7KLV PHDQV WKDW aSKDUPDF\ WHFKQLFLDQ FDUHHUV Statistics projecting 31% job increase by 2018. This DUH JURZLQJ PXFK IDVWHU WKDQ PRVW RWKHU ÀHOGV statistic is confirmed by data from the Connecticut Department of Labor projecting a similar increase in this job category for the North Central region. 3KDUPDF\ WHFKQLFLDQV ZRUN FORVHO\ ZLWK OLFHQVHG SKDUPDFLVWV WR HQVXUH VDIH DQG DFFXUDWH KDQGOLQJ RI In partnership with the Connecticut Pharmacists HDFK SUHVFULSWLRQ ,I \RX KDYH D VWURQJ DWWHQWLRQ WR Association, this comprehensive program prepares GHWDLO DQG HQMR\ ZRUNLQJ ZLWK FXVWRPHUV WKLV FRXOG individuals for entry-level positions in community, EH DQ LGHDO FDUHHU IRU \RX ,Q SDUWQHUVKLS ZLWK WKH hospital, or long-term care settings. Participants will be &RQQHFWLFXW 3KDUPDFLVWV $VVRFLDWLRQ prepared for the Pharmacy Technician CertificationWKLV FRPSUHKHQVLYH KRXU FRXUVH ZLOO SUHSDUH Board (PTCB) national certification exam. Topics will VWXGHQWV IRU DQ HQWU\ OHYHO SRVLWLRQ LQ D include medical terminology, reading and interpreting FRPPXQLW\ KRVSLWDO RU ORQJ WHUP FDUH VHWWLQJ ,W LV prescriptions, and defining drugs by generic and brand DOVR DQ H[FHOOHQW UHYLHZ IRU WKH 3KDUPDF\ 7HFKQLFLDQ names. Participants will learn dosage calculations, I.V. flow &HUWLÀFDWLRQ %RDUG 37&% QDWLRQDO FHUWLÀFDWLRQ H[DP rate, drug compounding and dose conversion, dispensing of prescriptions, inventory control, billing, and insurance reimbursement. 7RSLFV ZLOO LQFOXGH PHGLFDO WHUPLQRORJ\ VSHFLÀF WR WKH SKDUPDF\ UHDGLQJ DQG LQWHUSUHWLQJ SUHVFULSWLRQV DQG GHÀQLQJ GUXJV E\ JHQHULF DQG EUDQG QDPHV 6WXGHQWV ZLOO OHDUQ Pre-requisite: GRVDJH FDOFXODWLRQ , 9 à RZ UDWH GUXJ FRPSRXQGLQJ DQG GRVH Participants must have a high school diploma or GED, FRQYHUVLRQ 'LVSHQVLQJ RI reading SUHVFULSWLRQV LQYHQWRU\ FRQWURO completion of a math and assessment, computer ELOOLQJ DQG LQVXUDQFH ZLOO DOVR keyboarding skills, andUHLPEXUVHPHQW no criminal record that EH willGLVFXVVHG impact employment. 3UH UHTXLVLWH )OXHQF\ LQ PDWKHPDWLFV DQG FRPSOHWLRQ RI D PDWK DQG UHDGLQJ DVVHVVPHQW LV UHTXLUHG DV LV D +LJK VFKRRO GLSORPD RU *('

1RWH $Q\RQH FRQYLFWHG RI D IHORQ\ LV QRW SHUPLWWHG WR VLW IRU WKH H[DP

HMED 5042-8334 - $775 (includes textbook)

&RVW RI 3&7% H[DP LV QRW LQFOXGHG LQ WKH SULFH 2/16-5/18; Mondays & Wednesdays; 5:30-8:30 p.m. 5HJLVWHULQJ DQG SD\LQJ IRU H[DP LV WKH UHVSRQVLELOLW\ RI WKH VWXGHQW

Room: 317 Instructors: CT Pharmacists Association CEU: 7.8 +0(' WH[WERRNV LQFOXGHG

7%$ ,QVWUXFWRU &RQQHFWLFXW 3KDUPDFLVWV $VVRFLDWLRQ &(8

635,1* _ _ &&& &2001(7 ('8 7

short term training certificates

(0(5*(1&< 0(',&$/ 7(&+1,&,$1 SNAP %DVLF 7UDLQLQJ (PHUJHQF\ Medical 0HGLFDO 7HFKQLFLDQV SURYLGH FDUH Emergency Technicians provide care to ill and WR LOO DQG LQMXUHG LQGLYLGXDOV LQ FULWLFDO WLPHV injured individuals in critical times, often making the RIWHQ PDNLQJ WKH GLIIHUHQFH EHWZHHQ OLIH DQG difference between life LQ andD death. EMT’s in a GHDWK (07V ZRUN YDULHW\ RI work GLIIHUHQW variety of different environments – including HQYLURQPHQWV ² LQFOXGLQJ RQ DPEXODQFHV DQG LQ KRVSLWDO (PHUJHQF\ 'HSDUWPHQWV 7KLV KRXU ambulances and hospital Emergency Departments. FRXUVH LQ FRRSHUDWLRQ ZLWK WKH 2IÀFH RI (PHUJHQF\ DQG with WKH This 146-hour0HGLFDO course, in6HUYLFHV cooperation the&7 Office 'HSDUWPHQW RI 3XEOLF +HDOWK ZLOO SUHSDUH ofLQGLYLGXDOV EmergencyIRU Medical Services and the CT WKH VWDWH FHUWLÀFDWLRQ H[DP Department of Public Health, will prepare individuals DV DQ (PHUJHQF\ 0HGLFDO 7HFKQLFLDQ %DVLF for the state certification Emergency (07 % /HFWXUHV exam JXHVW as an SUHVHQWDWLRQV GHPRQVWUDWLRQV HPHUJHQF\ URRP Lectures, REVHUYDWLRQ DQG Medical Technician-Basic (EMT-B). guest KDQGV RQ H[SHULHQFH ZLOO SURYLGH WKH NQRZOHGJH presentations, demonstrations, emergency room DQG VNLOOV UHTXLUHG IRU FHUWLÀFDWLRQ 7KH provide UHTXLUHG observation and hands-on experience will the WH[WERRN LV DYDLODEOH LQ WKH &ROOHJH %RRNVWRUH knowledge and skills required for certification. (07 %DVLF &HUWLÀFDWLRQ LV UHTXLUHG IRU DGPLVVLRQ LQWR WKH (07 3DUDPHGLF &HUWLÀFDWH DQG $VVRFLDWH 'HJUHH EMT-Basic Certification is required for SURJUDP DW &DSLWDO &RPPXQLW\ &ROOHJH DQG RWKHU LQVWLWXWLRQV admission into the EMT-Paramedic Certificate and Associate Degree program at Capital Community College and 3UHUHTXLVLWHV +LJK 6FKRRO 'LSORPD RU *(' &RPSOHWLRQ RI UHDGLQJ other institutions. DQG PDWK DVVHVVPHQW &DOO WKH &( &XVWRPHU ,QIRUPDWLRQ &HQWHU DW FRQW

Prerequisites: High School Diploma or GED. Completion of reading and math assessment. +0(' &RVW SOXV WH[WERRNV

7%$ ,QVWUXFWRU 6WDII 6WDWH 3UDFWLFDO ([DPLQDWLRQ DW &&& &(8 HMED 5207-8335 - $749* (plus textbooks) 2/22-6/21;Tuesdays & Thursdays; 5:45-9:45 p.m. Room: 318 Instructor: Marguerite Haaga, EMSI CEU: 14.6 * Includes State Practical Examination at CCC

635,1* _ _ &&& &2001(7 ('8 8

short term training certificates

MEDICAL CODING & BILLING CERTIFICATE

* Includes Introduction to Health Information Technology/Electronic Health Records (EHR)

SNAP

NOTE: All modules must be completed to earn certificate. Module Module 1: Introduction to Health Information 3: Medical Coding & Wednesdays; 6/6-10/12 Mondays 5:30-9 p.m.; Room: 621 Instructor: Elizabeth Pearson HMED 5042-8336 - $2,599

Module 2: Medical Terminology Mondays; 4/11-5/23 5:30-8 p.m.; Room: 617 Instructor: Linda Carosella

Module 4: Medical Billing Mondays & Wednesdays; 10/17-11/16 5:30-8:30 p.m.; Room 616 Instructor: Doreen Clark

635,1* _ _ &&& &2001(7 ('8 9

short term training certificates

Patient Care Technician 3$7,(17 &$5( 7(&+1,&,$1 &(57,),&$7( Certificate (PCT)

3&7

The health-care industry is evolving at an unprecedented pace, and as one of the most versatile members in the field, 7KH KHDOWK FDUH LQGXVWU\ LV HYROYLQJ DW DQ XQSUHFHGHQWHG Patient Care Technicians (PCTs) are always in demand. SDFH DQG DV RQH RI WKH PRVW YHUVDWLOH PHPEHUV LQ WKH Ă€HOG Increase your marketability and build upon your Certified 3&7V DUH DOZD\V LQ GHPDQG ,QFUHDVH \RXU PDUNHWDELOLW\ DQG Nurse Aide (CNA) knowledge and skills with CCC’s 84EXLOG XSRQ \RXU &1$ NQRZOHGJH DQG VNLOOV ZLWK &&&¡V hour PCT course. KRXU 3&7 FRXUVH

5HTXLUHPHQWV &1$ FHUWLĂ€FDWH DQG KLJK VFKRRO GLSORPD RU Requirements: CNA certificate and high school diploma or *(' &ROOHJH SODFHPHQW WHVW 6WXGHQW PXVW DWWDLQ FXW RII VFRUH GED. 3&7 0RGXOHV ‡ $GYDQFHG 3DWLHQW &DUH 6NLOOV ‡ ,QWURGXFWLRQ WR +HDOWK &DUHHUV (GXFDWLRQDO 3DWKZD\V ‡ 0HGLFDO 7HUPLQRORJ\ ‡ 5HKDELOLWDWLRQ &DUH ‡ %DVLF /LIH 6XSSRUW IRU +HDOWK &DUH 3URIHVVLRQDO ‡ &XVWRPHU 6HUYLFH ‡ (.* 3XOVH 2[LPHWU\ 6NLOOV ‡ )LUVW $LG ‡ +,3$$ &RPSOLDQFH ‡ 3KOHERWRP\ IRU 3&7V HMED 5228-8339 - $1,528 (includes textbooks) +0(' ² WH[WERRNV LQFOXGHG

7%$ 3/15-6/2;Tuesdays & Thursdays; 5:30-9 p.m. 5RRP 7%$ Room: 303 ,QVWUXFWRUV 6WDII Instructor: Staff &(8 CEU: 8.4

Coming March 2011 • Core Workplace ESL courses. • Specialty ESL courses - presentation skills, business writing and more. • CafÊ conversation. • Navigating the U.S. Business World.

635,1* _ _ &&& &2001(7 ('8 10

shor term training certificates

60$// %86,1(66 0$1$*(0(17 (175(35(1(856+,3 &(57,),&$7( SNAP DQ HQWUHSUHQHXULDO PLQG" Do 'R you \RX have KDYH an entrepreneurial mind? Do 'R \RX DVSLUH WR EH \RXU RZQ ERVV" &DSLWDO you aspire to be your own boss? Capital &RPPXQLW\ &ROOHJH¡V 6PDOO %XVLQHVV Community College’s Small Business 0DQDJHPHQW (QWUHSUHQHXUVKLS Management & Entrepreneurship Certificate can &HUWLĂ€FDWH FDQ KHOS \RX DFKLHYH \RXU GUHDP help you achieve your dream. Attain the $WWDLQ WKH VNLOOV QHHGHG WR EHFRPH WKH skills needed to become the owner of a RZQHU RI D YLDEOH VPDOO EXVLQHVV ([SORUH ZKDW viable business. ExploreD Wwhat WR Fsmall RQVLGHU ZKHQ VHOHFWLQJ \SH RI to EXVLQHVV WR consider when selecting a type of business to VWDUW DQG ZKHWKHU WR EX\ RU FUHDWH D EXVLQHVV start and whether to buy or create a business. Discover bank EDQN financing and howDQG to obtain 'LVFRYHU Ă€QDQFLQJ KRZ WR venture capital. Structure and write a business REWDLQ YHQWXUH FDSLWDO 6WUXFWXUH DQG planZULWH (sample be presented D business EXVLQHVV plans SODQ will VDPSOH EXVLQHVV SODQV ZLOO EH SUHVHQWHG DQG GLVFXVVHG and discussed). 'HYHORS D PDUNHWLQJ SODQ WKDW ZLOO PDNH \RXU Develop a marketing plan([DPLQH that will make your EXVLQHVV VXFFHHG GHPRJUDSKLFV SURGXFW VHUYLFH HYDOXDWLRQ DGYHUWLVLQJ business succeed. Examine demographics, WHFKQLTXHV DQG SULFLQJ &UHDWH DQ DFFRXQWLQJ DQG product/service evaluation, advertising techniques UHFRUG NHHSLQJ V\VWHP WKDW ZRUNV IRU \RX ([SORUH and pricing. Create an accounting and record DQG system XQGHUVWDQG LPSRUWDQFH RI WKH and JHQHUDO keeping that WKH works for you. Explore OHGJHU DQG DFFRXQWV DFFRXQWV understand theMRXUQDOV importance of theUHFHLYDEOH general ledger SD\DEOH LQYRLFLQJ ELOOLQJ FUHGLW DQG FROOHFWLRQV and journals, accounts receivable, accounts payable, invoicing, billing, credit and collections. Learn when /HDUQ ZKHQ DQG KRZ WR XVH ODZ\HUV DV ZHOO DV andJRYHUQPHQW how to use lawyers, as well government UHJXODWLRQV WKDW LQĂ XHQFH WKH regulations that influence the start-up and operation VWDUW XS DQG RSHUDWLRQ RI VPDOO EXVLQHVVHV of small businesses. )LQDOO\ IRFXV RQ Ă€QDQFLDO VWDWHPHQWV DQG Ă€QDQ FLDO PDQDJHPHQW WRROV LQFOXGLQJ EDODQFH VKHHWV Finally, focus financial statements and financial SURĂ€W DQG onORVV VWDWHPHQWV FDVK Ă RZ SURMHFWLRQV DQG management tools including balance sheets, profit and EXGJHWV 7KURXJKRXW WKH SURJUDP GLVFXVV WHFKQLTXHV lossXVHG WR PDQDJH D VPDOO EXVLQHVV LQ D UHFHVVLRQ HFRQRP\ statements, cash flow projections and budgets. Throughout the program, discuss techniques used to manage a small business in a recession economy.

BIS 5000-8329 - $259 %,6 ²

7%$ 3/7-3/30; Mondays & Wednesdays; 6-9 p.m. ,QVWUXFWRU )UDQN :RRG Room: 604 &(8 Anita Lee Instructor: CEU: 2.4

More Business Offerings In ‘Small Business Booster’ Section, page 46!

635,1* _ _ &&& &2001(7 ('8 11

short term training certificates

Real Estate Principles SNAP & Practices you are interested in pursuing a real estate career or are a property manager, then you will find this course beneficial and rewarding.This pre-licensing course prepares you to take and pass the Conecticut Real Estate Salesperson Examination. Enrollees must be 18 years of age and attend at least 60 classroom hours to sit for the CT Real Estate Examination. Capital Community College Real Estate courses for licensure and Continuing Education are recognized by the Real Estate Consortium of Community Colleges of Connecticut and have been filed with the State of Connecticut Real Estate Commission and Connecticut Real Estate Appraisal Commission. Topics covered: • Introduction to the Real Estate Business and Real Property and the Law • Concepts of Home Ownership • Introduction to Real Estate Agency and Real Estate Brokerage • Listing Agreements and Buyer Representation • Interests in Real Estate and Forms of Real Estate Ownership • Legal Descriptions of Real Estate • Real Estate Contracts and Real Estate Taxes and Other Liens • Transfer of Title and Title Records and Real Estate Financing and Leases • Property Management and Real Estate Appraisal • Land-Use Controls and Property Development and Fair Housing and Ethical Practices • Environmental Issues and the Real Estate Transaction Usage and Closing the Real Estate Transaction • Real Estate Math • Introduction to Real Estate Investments • Connecticut Real Estate Practice & Law

- $399 (plus textbooks) REAL 5000-8337 8:30a.m.-2:30 p.m. 2/26-5/7; Saturdays; Room: 318 Instructor: Dick Rubino CEU: 6.0

635,1* _ _ &&& &2001(7 ('8 635,1* _ _ &&& &2001(7 ('8 12

short term training certificates

Personal Care Attendant SNAP (PCA) Personal care attendants have held 767,000 of the jobs in the United States. This total is expected to grow by 46 percent by 2018 based on U.S. Department of Labor employment projections. Personal care attendants are and will continue to be in high demand as the population continues to age and individuals transition from long term care facilities to homecare. In addition, earlier hospital discharges and the need to care for veterans returning from service will further increase the demand for trained personal care attendants. The training will cover topics on the role of the personal care attendant, care of elderly and disabled individuals, proper body mechanics, nutrition, infection control, vital signs, fall prevention, safe wheelchair use, cultural competency, respect, communication, CPR and First Aid Certification, and specific diseases. The program will also cover the social service aspects of a personal care attendant’s responsibilities. Participants will complete a 10 hour unpaid internship. Pre-requisite: Participants must have a high school diploma or GED, completion of a math and reading assessment, and no criminal record that will impact employment.

HMED 5240-8354 - $359 (plus textbook)

3/9-4/20; Mondays & Wednesday; 5:30-8:30 p.m. Room: TBD Instructor: Staff CEU: 3.9

the course a better “I took to get in understanding of being a caregiver the home. But, it will also help at my job at the Rocky Hill VA Health Care Center.�

- James Wilkas, U.S. Navy veteran 635,1* _ _ &&& &2001(7 ('8 13

short term training certificates

General Insurance Certificate Take the first step in building your career in the insurance field.You will learn insurance principles, practices and policies. Upon successful completion of the following three courses you can register to take the national exams through the American Institute for Chartered Property and Casualty Underwriters (AICPCU) to earn the Certificate in General Insurance. College credit may be available upon passing the national exams. Topics covered: Property and Liability Insurance Principles (INS 21): What Insurance Is, Who Provides Insurance, How Insurance Is Regulated, Measuring the Financial Performance of Insurers, Marketing, Underwriting, Claims, Insurance Contracts, Property Loss Exposures and Policy Provisions, Liability Loss Exposures and Policy Provisions, and Risk Management. Personal Insurance (INS 22): Insurance and Society, Personal Auto Policy, Homeowners Insurance, Other Residential Insurance, Other Personal Property and Liability Insurance, Personal Loss Exposures and Financial Planning, Life Insurance, and Health and Disability Insurance. Commercial Insurance (INS 23): Commercial Property Insurance, Business Income, Commercial Crime and Equipment Breakdown, Inland and Ocean Marine, Commercial General Liability, Commercial Automobile, Businessowners, Farm, Workers’ Compensation and Employers’ Liability, and Miscellaneous Coverages.

Prerequisite: At least one year experience in the insurance and financial services industry recommended, but not required.

for Continuing Education This course has been approved Credits by the Connecticut Department of Insurance and is offered in partnership with the Connecticut Chapter of Chartered Property Casualty Underwriters (CPCU). PRFD 5306-8333 $995 (plus textbooks) 3/15-5/26;Tuesdays and Thursdays; 5:30-8:30 p.m. Room: 307 Instructor: Staff CEU: 6.6

635,1* _ _ &&& &2001(7 ('8 14

short term training certificates

SNAP WIA

Construction Project Assistant Certificate

Offered in collaboration with the Metropolitan District Commission.

PRFD 5379-8338 - $899 (plus textbooks) 2/15-5/26; Tuesdays & Thursdays; 5:30-9 p.m. Room: TBD Instructor: Staff CEU: 9.0

635,1* _ _ &&& &2001(7 ('8 15

short term training certificates

BUSINESS ANALYST CERTIFICATE In such a competitive market, it pays to make the duties of an effective Business Analyst your business and incorporate them into your skill set. Developed by insurance & financial service companies in State, this comprehensive course will teach you to gather, analyze, communicate and validate requirements that affect processes, policies and information systems. Business analysts understand business issues and recommend solutions to achieve organizational goals. Starting with a discovery session, specifications will be captured, recorded, refined and entered into a generic set of templates. This is a skills acquisition course which will focus on listening and writing skills in order to accurately capture requirements. Topics Include: Gathering and Defining Business Requirements Capturing Business Requirements Facilitation Joint Application Design (JAD)

Prerequisites: High school graduate or GED. Course recommended for newly hired Business Analysts or individuals who have recently moved into Business Analyst roles.

PRFD 5309-8322 – $1055

2/28 – 3/11; Monday – Friday; 9 a.m. - 4 p.m. Room 307 Instructor: Ken Larson 6.0 CEU:

Instructor About The Ken Larson has been in the field of information technology for over 25 years. Currently an independent consultant, Ken had been with Aetna Life and Casualty as a technical trainer with expertise in both client server and mainframe application development. His background includes systems (mainframe and internet based) Project Management, Requirements Analysis, and System Design, Development and Support.

635,1* _ _ &&& &2001(7 ('8 16

insurance & financial services

INSURANCE AND ,1685$1&( $1' FINANCIAL SERVICES (IFS) ),1$1&,$/ 6(59,&(6 7KH The ,)6 &HQWHU IRU (GXFDWLRQDO ([FHOOHQFH LV D ZRUNIRUFH LQLWLDWLYH IFS Center for Educational Excellence is a workforce GHYHORSHG E\ &RQQHFWLFXW¡V LQVXUDQFH DQG Ă€QDQFLDO VHUYLFHV EXVLQHVVHV WR initiative developed by Connecticut's insurance and financial KHOS DGGUHVV businesses ERWK WKH LQGXVWU\¡V DQG both ORQJ WHUP ZRUNIRUFH short QHHGV services to helpVKRUW address the industry's ,WV SXUSRVH LV WR SURYLGH WKH VNLOOV WUDLQLQJ UHTXLUHG IRU LQGLYLGXDOV WR and long term workforce needs. A parternship with the HQWHU LQWR DQG DGYDQFH ZLWKLQ WKH LQGXVWU\ VSHFLĂ€FDOO\ IRU KLJK JURZWK Connecticut IFS Cluster, Connecticut CPCU and theDJHQWV RFFXSDWLRQV VXFK DV Ă€QDQFLDO PDQDJHUV DQDO\VWV Ă€QDQFLDO VDOHV Department of Economic Development, the Center for FDOO DFFRXQWDQWV DXGLWRUV XQGHUZULWLQJ DQG DFWXDULHV 7R UHJLVWHU Educational Excellence provides the skills-training required for

individuals to enter into and advance within the industry specifically for high-growth occupations.

17

insurance & financial services

These courses have been approved for Continuing Education Credits by the Connecticut Department of Insurance and are offered in partnership with the Connecticut Chapter of Chartered Property Casualty Underwriters (CPCU).

Risk Assessment (ARM 54) 34 Hours Increase the effectiveness of your contributions by acquiring the skills needed to develop effective and thorough risk assessments. In this course you will strengthen your efficiency in risk management function through improved communication with operational staff. Learn how to improve your forecasting ability through a greater understanding of risk quantification and actuarial activity. Topics Include: Establishing Risk Management Programs; The Risk Management Process; Legal Foundations of Liability Loss Exposures; Assessing Property, Liability, Personnel, and Net Income Loss Exposures; Management Liability and Corporate Governance; Forecasting Losses; and Cash Flow Analysis.

PRFD 5359-8340 – $513 (plus textbook) 4/18 – 5/25; Mondays & Wednesdays; 5:30– 8:30 p.m. Room 303 Instructor: Staff CEU: 3.4

The Legal Environment of Insurance (CPCU 530) 40 Hours

Learn how to make better commercial underwriting decisions by learning how contracts may affect coverage. In this course, you will learn how to prepare and manage or mitigate the effects of litigation by learning insurance applications of and tort law. Enhance your agency relationship with an contract law understanding of agency law and the related insurance applications.

Topics Include: U.S. Law and Regulation; Agreement, Contract Law: Contract Formation, Legal Capacity, Consideration, Legal Purpose, Genuine Assent, Form, Interpretation, and Obligations; Insurance Contract Law; Commercial Law; Property Law; Tort Law: Products Liability, Environmental Special Liability, Negligence, Intentional Torts, Torts, and Litigation Concepts; Agency Law; Insurance Applications of Agency Law; Employment Law; Business Entities; and the International Legal Environment of Insurance.

PRFD 5407-8341 – $675 (plus textbook) 4/12 – 5/26; Tuesdays & Thursdays; 5:30– 8:30 p.m. Room 303 Instructor: Staff CEU: 4.0

635,1* _ _ &&& &2001(7 ('8 18

insurance & financial services

Finance for Risk Management and Insurance Professionals (CPCU 540) 24 Hours Increase your effectiveness by interpreting and analyzing financial statements of insurers and non-insurers. In this course you will improve your underwriting and claim decisions by applying cash-flow valuation methods.You will broaden your industry knowledge by learning how insurers manage their financial assets and capital. Topics Include: Basics of Corporate Finance, Financial Statements, Sources of Additional Financial and Nonfinancial Information, Financial Statement Analysis, Working Capital Management, Time Value of Money, Discounted Cash Flow Valuation, Bonds and Stocks, Operating Environment and Corporate Finance, Insurer Investment Strategies, Insurer Income and Dividend Policy, Insurer Capital: Needs and Sources, Capital Structure of Insurers, Making Capital Investment Decisions, and Mergers and Acquisitions.

PRFD 5408-5342 – $362 (plus textbook) 3/15 – 4/7; Tuesdays & Thursdays; 5:30– 8:30 p.m. Room 303 Instructor: Bill O’Connor CEU: 2.4

14) & Also See General Insurance (p. Business Analyst Certificates (p. 16) in

the Short Term Job Training Certificate Section of this catalog! 635,1* _ _ &&& &2001(7 ('8 19

Maintain Your Competive Edge By Investing In Your Most Valuable Asset YOUR EMPLOYEES.

To learn more about how Capital Community College can work for you, call (860) 906-5138 for a free consultation.

20

Next Opportunity For Free Training Begins In February!

Health Information Technology (HIT) Training Program At Capital Community College Call (860) 906-5019 or e-mail: rpierson@ccc.commnet.edu for more information.

Prepare For A Career In The Emerging Field Of Health Information Technology (HIT) And Be In Demand In The Healthcare Field.

Capital Community College in Hartford, CT is one of 23 community colleges participating in a 12-state consortium for Health Information Technology education. Led by Tidewater Community College in Virginia, Capital is the only college in Connecticut involved. Tidewater was awarded a $16,017,608 grant by the U.S. Department of Health and Human Services to head up this group charged with educating 7,500 information technology (IT) professionals in Capital Community College is id thettraining State’s exclusive healthcare. Of that, Capital Community College will receive over ttwo years, $$471,000 tto provide i i and d education d ti source for Health Information Technology training! to information management specialists and clinicians in the emerging field of health informatics. R

Soak up some Sun AND Knowledge this SUMMER

Capital Community College’s Summer Session. Course Schedule Available March 2011. For more information, call (860) 906-5130. 21

Professional DeveloPment

352)(66,21$/ '(9(/230(17 CorporateDQG and3URIHVVLRQDO Professional(GXFDWLRQ Education &HQWHU Center provides 7KH The &RUSRUDWH SURYLGHV training WUDLQLQJ opportunities designed to give you a competitive edge. Whether you are RSSRUWXQLWLHV GHVLJQHG WR JLYH SDUWLFLSDQWV D FRPSHWLWLYH HGJH :KHWKHU \RX looking to advance or change your career, these programs will help you DUH ORRNLQJ WR DGYDQFH RU FKDQJH \RXU FDUHHU WKHVH SURJUDPV ZLOO KHOS \RX achieve your personal and professional goals. These highly engaging DFKLHYH \RXU JRDOV LQ WKLV FKDOOHQJLQJ HFRQRP\ 7KHVH KLJKO\ HQJDJLQJ SURJUDPV programs offer participants a variety of training mediums to meet all types of RIIHU SDUWLFLSDQWV D YDULHW\ RI WUDLQLQJ PHGLXPV WR PHHW DOO W\SHV RI OHDUQLQJ learning styles. Classes are taught by instructors with years of real-world VW\OHV &ODVVHV DUH WDXJKW E\ LQVWUXFWRUV ZLWK \HDUV RI UHDO ZRUOG H[SHULHQFH experience. Professional Development courses include interactive 3URIHVVLRQDO 'HYHORSPHQW FRXUVHV LQFOXGH LQWHUDFWLYH H[HUFLVHV DQG VNLOOV WKDW exercises and skills that can be immediately applied on the job. FDQ EH LPPHGLDWHO\ DSSOLHG RQ WKH MRE &DOO WR UHJLVWHU QRZ

635,1* _ _ &&& &2001(7 ('8

22

Professional DeveloPment - suPervisory/leaDershiP

.((3,1* (027,216 ,1 &+(&. competitive, DQG lean UHVRXUFH Today's and resource organizations 7RGD\¡V fast-paced, IDVW SDFHG FRPSHWLWLYH OHDQ RUJDQL]DWLRQV DUH FUHDWLQJ HQYLURQPHQWV WKDW PDNH HYHQ are creating can make calmest environments that even theFDQ WKH FDOPHVW SHUVRQ /HDUQ DERXW ZKDW person crumble. about emotions and what stress Learn FUXPEOH HPRWLRQV triggers DQG WULJJHUV VWUHVV DQG FRQĂ LFW 7HFKQLTXHV RI KRZ WR NHHS \RXU of how to keep your emotions and conflict. Techniques and HPRWLRQV DQG WKRVH RI RWKHUV XQGHU FRQWURO 'LVFXVVLRQ RI FDXVHV control. Discussion of causes and how to those of others under DQG KRZ and WR UHFRJQL]H UHSRUW RI ZRUNSODFH report DQG of WKH SRWHQWLDO violence. recognize the potential workplace YLROHQFH /HDUQLQJ 2EMHFWLYHV ‡ ([SODLQ HPRWLRQV DQG WULJJHUV ‡ 'LVFXVV WHFKQLTXHV IRU FRQWUROOLQJ HPRWLRQV ‡ 'HPRQVWUDWH WHFKQLTXHV IRU GLIIXVLQJ KRVWLOLW\ ‡ 'LVFXVV LVVXHV UHODWHG WR ZRUNSODFH YLROHQFH

MGMT 5101-8312– $95 0*07

4/26; Tuesday; 7XHVGD\ D P ² S P 9 a.m. - 4 p.m. Room: 301 5RRP ,QVWUXFWRU 6WDII Instructor: Mark Petruzzi &(8 CEU: 0.6

.12:/('*( 0$1$*(0(17 VWHS LQ SUHSDULQJ IRU WKH GHSDUWXUH RI 6XFFHVVLRQ SODQQLQJ LV WKH Ă€UVW ERRPHUV IURP ZRUNIRUFH LV DJLQJ WKH ZRUNIRUFH 7KH DQG ZLWK WKLV FRPHV UHWLUHPHQWV NQRZOHGJH DQG DQG WKH SRWHQWLDO ORVV RI YDOXDEOH H[SHULHQFH .QRZOHGJH LV DQ RUJDQL]DWLRQ¡V PRVW YDOXDEOH UHVRXUFH DQG WKRVH RUJDQL]DWLRQV WKDW UHFRJQL]H WKLV DUH WKH PRVW VXFFHVVIXO ,Q WKLV ZRUNVKRS OHDUQ KRZ WR SODQ DQG WR WKH LPSOHPHQW D VWUDWHJ\ FDSWXUH DQG WUDQVIHU NQRZOHGJH RI H[SHULHQFHG ZRUNHUV /HDUQLQJ 2EMHFWLYHV ‡ /HDUQ ZKDW LV .QRZOHGJH 0DQDJHPHQW RU .0 /HDUQLQJ 2EMHFWLYHV ‡ 8QGHUVWDQG H[SOLFLW DQG WDFLW NQRZOHGJH ‡ /HDUQ ZKDW LV .QRZOHGJH 0DQDJHPHQW RU .0 ‡ ,GHQWLI\ WHFKQLTXHV WR HIIHFWLYHO\ WUDQVIHU NQRZOHGJH ZKLOH ‡ 8QGHUVWDQG H[SOLFLW DQG WDFLW NQRZOHGJH PDLQWDLQLQJ UHVSHFW DQG OR\DOW\ ‡ ,GHQWLI\ WHFKQLTXHV WR HIIHFWLYHO\ WUDQVIHU NQRZOHGJH ZKLOH PDLQWDLQLQJ UHVSHFW DQG OR\DOW\

0*07

MGMT 5098-8307– $95 :HGQHVGD\ D P ² S P

3/9; Wednesday; 9 a.m. 5RRP - 4 p.m. ,QVWUXFWRU 5DOSK %UDLWKZDLWH Room: 301 &(8 Ralph Instructor: Braithwaite CEU: 0.6

635,1* _ _ &&& &2001(7 ('8

23

Professional DeveloPment - suPervisory/leaDershiP

7+( &+$//(1*,1* (03/2<(( <RX KDYH KHDUG WKH ROG VD\LQJ WKDW ´QR WZR SHRSOH DUH DOLNHµ ZHOO WKLV LV HYHQ PRUH HYLGHQW LQ WKH ZRUNSODFH ,Q WKH LGHDO ZRUOG PDQDJHUV DQG VXSHUYLVRUV ZRXOG OLNH QRWKLQJ PRUH WKDW WR KDYH HYHU\ HPSOR\HH EH SURGXFWLYH DQG KDYH D SRVLWLYH DWWLWXGH +RZHYHU WKH UHDOLW\ LV WKDW WKLV LV QRW WKH FDVH DQG VRPHWLPHV WKHUH DUH WKRVH LQGLYLGXDOV ZKR DUH PRUH FKDOOHQJLQJ WR PDQDJH /HDUQ WKH W\SHV RI GLIÀFXOW EHKDYLRUV WHFKQLTXHV WR LPSURYH ZRUNLQJ UHODWLRQVKLSV DQG FUHDWH D PRUH SRVLWLYH ZRUNLQJ HQYLURQPHQW DQG KRZ WR PLQLPL]H FRQÁLFWV IRU LPSURYHG SHUIRUPDQFH /HDUQLQJ 2EMHFWLYHV 8QGHUVWDQG WKH EHKDYLRUV RI FKDOOHQJLQJ HPSOR\HHV ,GHQWLI\ WHFKQLTXHV WR FRPPXQLFDWH ZLWK DQG PDQDJH FKDOOHQJLQJ HPSOR\HHV ([SORUH SHUIRUPDQFH PDQDJHPHQW RSSRUWXQLWLHV

0*07

:HGQHVGD\ D P ² S P 5RRP ,QVWUXFWRU 5DOSK %UDLWKZDLWH &(8

81'(5&29(5 /($'(5 6XFFHVV VWDUWV DW WKH WRS DQG OHDGHUV QHHG WR PRGHO WKH EHKDYLRU WKH\ H[SHFW IURP WKHLU HPSOR\HHV /HDGHUV QHHG WR VHW WKH YLVLRQ DQG PLVVLRQ ZLWK JRDOV HPSOR\HHV FDQ HPEUDFH /HDUQ KRZ WR FRPPXQLFDWH PRWLYDWH DQG PDQDJH SHRSOH WR DFKLHYH SHUVRQDO DQG SURIHVVLRQDO VXFFHVV ZKLOH GHDOLQJ ZLWK GLIÀFXOW EXVLQHVV VLWXDWLRQV 7KLV FRXUVH ZLOO FXOPLQDWH ZLWK D YLVLW IURP DQ DUHD EXVLQHVV OHDGHU ZKR ZLOO VKDUH SHUVRQDO H[SHULHQFHV SKLORVRSKLHV DQG VXFFHVV VWRULHV /HDUQLQJ 2EMHFWLYHV 8QGHUVWDQG WKH UROHV DQG UHVSRQVLELOLWLHV RI D OHDGHU (VWDEOLVK WUXVW DQG FUHGLELOLW\ 'HPRQVWUDWH HIIHFWLYH PRWLYDWLRQ FRDFKLQJ DQG PDQDJHPHQW WHFKQLTXHV

0*07

:HGQHVGD\V D P ² S P 5RRP ,QVWUXFWRU 6WDII &(8 635,1* _ _ &&& &2001(7 ('8

24

Professional DeveloPment - suPervisory/leaDershiP

*(1(5$7,21$/ 683(59,6,21 The of today providing 7KH multi-generational PXOWL JHQHUDWLRQDO workforce ZRUNIRUFH RI isWRGD\ LV organizations SURYLGLQJ RUJDQL]DWLRQV ZLWK JUHDW RSSRUWXQLWLHV (DFK JHQHUDWLRQ EULQJV with great opportunities. Each generation brings different strengths. GLIIHUHQW VWUHQJWKV 7R FDSLWDOL]H RQ WKH NQRZOHGJH DQG VNLOO VWUHQJWKV RI To capitalize on the knowledge and skill strengths of each HDFK JHQHUDWLRQ VXSHUYLVRUV QHHG WR NQRZ KRZ WR LGHQWLI\ DQG IDFLOLWDWH generation, supervisors need to know how to identify and facilitate RSSRUWXQLWLHV Learn /HDUQ about DERXW the WKH characteristics FKDUDFWHULVWLFV and DQG H[SHUWLVH opportunities. expertise of RI each HDFK JHQHUDWLRQ DQG KRZ WR IDFLOLWDWH SDUWQHUVKLSV EHWZHHQ generation and how to facilitate partnerships between multiple PXOWLSOH JHQHUDWLRQV 7HFKQLTXHV RI KRZ WR IRVWHU DQ HQYLURQPHQW generations. Techniques of how to foster an environment of respect, RI UHVSHFW VKDULQJ DQG LQQRYDWLRQ ZLOO EH FRYHUHG <RX ZLOO GHYHORS sharing, and innovation will be covered.You will develop a work plan D ZRUN SODQ RI KRZ WR LPSOHPHQW WKH VWUDWHJLHV OHDUQHG ZLWK \RXU of how to implement the strategies learned with your employees. HPSOR\HHV Learning Objectives: /HDUQLQJ 2EMHFWLYHV ‡ 'HVFULEH WKH FKDUDFWHULVWLFV RI HDFK JHQHUDWLRQ · Describe the characteristics of each generation. ‡ 'LVFXVV WKH RSSRUWXQLWLHV DQG FKDOOHQJHV RI D PXOWL JHQHUDWLRQDO · Discuss the opportunities and challenges of a multi-generational ZRUNIRUFH workforce. ‡ ([SODLQ DQG GHPRQVWUDWH WHFKQLTXHV WR IRVWHU D FROODERUDWLYH · DQG UHVSHFWIXO PXOWL JHQHUDWLRQDO ZRUN HQYLURQPHQW Explain and demonstrate techniques to foster a collaborative and respectful multi-generational work environment. ‡ 'HYHORS D ZRUN LPSOHPHQWDWLRQ SODQ · Develop a work/implementation plan.

0*07

PRFD 7XHVGD\ D P ² S P ; ;5100-8304 5RRP 4/19; Tuesday; 9 a.m. - 4 p.m. ,QVWUXFWRU 6WDII Room: 301 &(8 Instructor: Mark Petruzzi CEU: 0.6

$95

*(77,1* ,7 ¶:5,7(· 'HYHORS WKH VNLOOV WR ZULWH FOHDU DQG FRQFLVH GRFXPHQWV IRU UHVXOWV 7HFKQLTXHV WR HOLPLQDWH ZULWHU·V EORFN DQG KRZ WR LPSURYH JUDPPDU SXQFWXDWLRQ SURRIUHDGLQJ DQG HGLWLQJ VNLOOV ZLOO EH FRYHUHG /HFWXUH KDQGV RQ ZULWLQJ SUDFWLFH DQG RQ OLQH H[HUFLVHV ZLOO EH XVHG WR SURGXFH SURIHVVLRQDO KLJK TXDOLW\ EXVLQHVV OHWWHUV H PDLOV DQG RWKHU GRFXPHQWV /HDUQLQJ 2EMHFWLYHV ‡ /HDUQ WKH ´VKRUW LV EHWWHU WKHRU\µ DQG ÀYH VWHS ZULWLQJ SURFHVV ‡ 'HPRQVWUDWH HGLWLQJ DQG SURRIUHDGLQJ WHFKQLTXHV ‡ (OLPLQDWH JUDPPDU DQG SXQFWXDWLRQ GLOHPPDV

PRFD 5401-8316 - $280 35)' ²

0RQGD\V D P ² S P 4/21 & 4/28;Thursdays; 9 a.m. - 4 p.m. 5RRP Room: 301 ,QVWUXFWRU <DVPLQ 6KHQR\ Instructor: Damaris Whittaker CEU: 1.8 &(8

635,1* _ _ &&& &2001(7 ('8 25

Professional DeveloPment - business Writing

352326$/ 5(3257 %86,1(66 &$6( :5,7,1*

,Q WKLV FRXUVH OHDUQ KRZ WR FRPSRVH \RX EXVLQHVV SURSRVDOV FRPSHWLWLYH DQG SHUVXDVLYH LQFOXGH ZULWLQJ HIIHFWLYH DQG UHSRUWV +LJKOLJKWV GUDIWLQJ H[HFXWLYH VXPPDULHV DQG UHYLVLQJ FOHDUO\ VWUDWHJLHV IRU ZULWLQJ DQG FRQFLVHO\ DQG XVLQJ SHUVXDVLYH ZULWLQJ WHFKQLTXHV WR JDLQ D HGJH 3DUWLFLSDQWV DOVR EH FRPSHWLWLYH ZLOO EULQJ WKHLU RZQ ZULWLQJ HQFRXUDJHG WR LQ VDPSOHV DQG UHYLVH WKHP XVLQJ WKH VWUDWHJLHV FRYHUHG 7ZR RU PRUH \HDUV RI H[SHULHQFH LQ WKH 3UHUHTXLVLWH LQVXUDQFH RU ÀQDQFLDO VHUYLFHV LQGXVWU\ DQG RQH RU PRUH \HDUV LQ D VXSHUYLVRU\ RU WHDP OHDGHU UROH UHFRPPHQGHG

BIS 5031-8323 - $95

5/3;Tuesday; 9 a.m. - 4 p.m. Room: 604 Instructor: %,6 Yasmin Shenoy 7XHVGD\ 7KXUVGD\ CEU: 0.6 D P ² S P 5RRP ,QVWUXFWRU <DVPLQ 6KHQR\ &(8

,1752'8&7,21 72 352-(&7 0$1$*(0(17

ZKR GHVLUH 7KLV FRXUVH LV GHVLJQHG IRU LQGLYLGXDOV WR WDNH RQ SURMHFW PDQDJHPHQW UHVSRQVLELOLWLHV RU SURMHFW ZKR GHVLUH WKHLU SURMHFW PDQDJHUV WR H[SDQG RQ FRXUVH SURYLGHV DQ PDQDJHPHQW IXQGDPHQWDOV 7KLV WZR GD\ FRXUVH SURYLGHV DQ RYHUYLHZ RI SURMHFW PDQDJHPHQW FRQFHSWV DQG WHFKQLTXHV XVLQJ D IRUPDW H[HUFLVH RI SUHVHQWDWLRQ DQG GLVFXVVLRQV $ FDVH VWXG\ ZLOO SURYLGH VWXGHQWV ZLWK D KDQGV RQ RSSRUWXQLW\ VRPH RI WKH FRQFHSWV WR SUDFWLFH DQG WHFKQLTXHV GLVFXVVHG

BIS 5037-8324 - $95 %,6 ²

9 a.m. 3/24;Thursday; - 4 p.m. 7KXUVGD\ )ULGD\ D P ² S P 5RRP Room: 307 ,QVWUXFWRU .HQ /DUVRQ Instructor: &(8 Ken Larson CEU: 0.6

635,1* _ _ &&& &2001(7 ('8 26

Professional DeveloPment - business Writing

352-(&7 0$1$*(0(17 %227 &$03

This course is designed for project managers or 7KLV FRXUVH LV GHVLJQHG IRU SURMHFW PDQDJHUV RU team leads who want to strengthen their project WHDP OHDGV ZKR ZDQW WR VWUHQJWKHQ WKHLU SURMHFW management skills in preparation to lead larger or PDQDJHPHQW VNLOOV LQ SUHSDUDWLRQ WR OHDG ODUJHU more complex projects as well as build upon RU PRUH FRPSOH[ SURMHFWV DV ZHOO DV EXLOG XSRQ foundational skills to assist in career development. IRXQGDWLRQDO VNLOOV WR DVVLVW LQ FDUHHU GHYHORSPHQW The boot-camp is an introduction and overview of 7KLV FRXUVH LV HTXLYDOHQW WR D VHPHVWHU FRXUVH DW D the complete PMI PMBOK. In addition, learning is FROOHJH RU XQLYHUVLW\ 7KH ERRW FDPS LV DQ LQWURGXF supported and reinforced via a robust case study, WLRQ DQG RYHUYLHZ RI WKH FRPSOHWH 30, 30%2. ,Q quizzes, and culminates with a team DGGLWLRQ OHDUQLQJ LV VXSSRUWHG DQG UHLQIRUFHG YLD D presentation. UREXVW FDVH VWXG\ TXL]]HV DQG FXOPLQDWHV ZLWK D WHDP

SUHVHQWDWLRQ Learning Objectives: ¡ Understand the basic components of Cost & Quality Management %,6 ² SOXV WH[WERRN

¡ Assess case studies D P S P 5RRP BIS 5038-8325 - $570 (plus textbook) ,QVWUXFWRU .HQ /DUVRQ 4/19-4/20 & 4/28-4/29; 9 a.m. - 4 p.m. &(8 Room: 307 Instructor: Ken Larson CEU: 2.4

S.M.A.R.T. Grant Writing Generate funding dollars for your organization. Learn to be a strategic asset and express your company’s’ mission and goals in a clear, compelling format. Acquire the specific tools needed to write your S.M.A.R.T grant. Learning Objectives: ¡ Decode philanthropic grant speak ¡ Understand structures and components of proposal writing ¡ Generate clear, concise proposals that get results!

PRFD 5409-8353 - $140 2/2, 2/16 & 3/2; 9 a.m. - noon Room:TBD Instructor: Darcy Arcand CEU: 0.9 635,1* _ _ &&& &2001(7 ('8 27

Professional DeveloPment - communication/interPersonal

%8,/',1* %5,'*(6 72 ,03529(' &/,(17 &20081,&$7,21 ,Q WRGD\·V JOREDO VRFLHW\ WKHUH DUH JUHDW GLVSDULWLHV LQ WKH OLWHUDF\ OHYHOV RI LQGLYLGXDOV GXH WR DQ DUUD\ RI VRFLRHFRQRPLF IDFWRUV :KHQ ZRUNLQJ ZLWK WKH SXEOLF LW LV LPSRUWDQW WR XQGHUVWDQG WKHVH XQLTXH GLIIHUHQFHV DQG WKH VWUDWHJLHV WR HIIHFWLYHO\ FRPPXQLFDWH ZLWK HDFK SHUVRQ 7KLV FRXUVH ZLOO H[SORUH WKH FKDOOHQJHV RI LQWHUDFWLQJ ZLWK WKRVH ZLWK OLPLWHG ZULWWHQ DQG RU RUDO (QJOLVK ODQJXDJH OLWHUDF\ . /HDUQ SURYHQ WHFKQLTXHV WR LGHQWLI\ LQGLYLGXDOV· FRPPXQLFDWLRQ VWUHQJWKV KRZ WR FRQYH\ HPSDWK\ WUXVW DQG VXSSRUW GLIIXVH IUXVWUDWLRQ DV ZHOO DV QHZ DYHQXHV IRU LPSDUWLQJ LQIRUPDWLRQ LQ D YDULHW\ RI IRUPDWV &DVH VWXGLHV DQG UROH SOD\V WKDW UHSUHVHQW VRFLDO VHUYLFH KHDOWKFDUH RU RWKHU SXEOLF VHFWRU VHWWLQJV ZLOO EH XVHG LQ WKH ZRUNVKRS /HDUQLQJ 2EMHFWLYHV ‡ 8QGHUVWDQG WKH LVVXHV IDFHG E\ LQGLYLGXDOV ZLWK OLWHUDF\ FKDOOHQJHV ‡ 'HPRQVWUDWH WHFKQLTXHV WR LGHQWLI\ FRPPXQLFDWLRQ VWUHQJWKV DQG KRZ WR FRQYH\ VXSSRUW ‡ 3UDFWLFH VWUDWHJLHV WR FRPPXQLFDWH LQIRUPDWLRQ XVLQJ PXOWLSOH DSSURDFKHV

PRFD 5390-8300 - $95 35)' ²

7KXUVGD\ D P ² S P 4/28; Thursday; 9 a.m. - 4 p.m. 5RRP Room: 318 ,QVWUXFWRU 6WDII Instructor: Staff &(8 CEU: 0.6

'21·7 7$.( ,7 )25 *5$17 (' ,Q WKLV ´KRZ WRµ FRXUVH \RX ZLOO H[SHULHQFH WKH EDVLFV RI VXFFHVVIXO JUDQW ZULWLQJ <RX ZLOO OHDUQ KRZ WR ÀQG IXQGLQJ RSSRUWXQLWLHV LQWHUSUHW UHTXHVWV IRU SURSRVDOV 5)3·V DQG ZULWH WR PHHW WKH UHTXHVWHG SURSRVDO FULWHULD 'LVFXVVLRQ RI KRZ WR OREE\ IRU \RXU SURSRVDO DQG ZD\V WR FUHDWH SRWHQWLDO SDUWQHUVKLSV ,Q WKLV FRXUVH WKH LQVWUXFWRU ZLOO WDNH \RX WKURXJK D VLPXODWHG JUDQW DSSOLFDWLRQ SURFHVV /HDUQLQJ 2EMHFWLYHV ‡ ,GHQWLI\ SRWHQWLDO VRXUFHV RI IXQGLQJ ‡ 'HPRQVWUDWH KRZ WR GHFLSKHU DQ 5)3 ‡ ([SODLQ NH\ FRPSRQHQWV RI D SURSRVDO ‡ 3UDFWLFH ZULWLQJ JUDQW SURSRVDO FRPSRQHQWV

35)' ² PRFD 5402-8314 - $180 7KXUVGD\V D P ² S P 4/21 & 4/28;Thursdays; 9 a.m. - 4 p.m. 5RRP Room: 301 ,QVWUXFWRU 'DPDULV :KLWWDNHU Instructor: Damaris Whittaker &(8 CEU: 1.2

635,1* _ _ &&& &2001(7 ('8 28

Professional DeveloPment - communication/interPersonal

(;&(37,21$/ &86720(5 6(59,&( &XVWRPHU VHUYLFH LV ZKDW VHWV RUJDQL]DWLRQV DSDUW DQG UHVXOWV LQ FXVWRPHU VDWLVIDFWLRQ OR\DOW\ DQG LQFUHDVHG EXVLQHVV 3URYLGLQJ WKLV OHYHO RI VXSHULRU VHUYLFH HYHU\ WLPH IRU FXVWRPHU VHUYLFH RU FDOO FHQWHU UHSUHVHQWDWLYHV LV QRW DQ HDV\ WDVN 2QH FDOO PD\ EH D VLPSOH UHTXHVW WKH QH[W DQ XSVHW FXVWRPHU DQG WKH QH[W VRPHRQH UHTXHVWLQJ WHFKQLFDO LQIRUPDWLRQ ,Q WKLV ZRUNVKRS \RX ZLOO OHDUQ KRZ WR OLVWHQ HIIHFWLYHO\ LGHQWLI\ WKH FXVWRPHU·V QHHG DQG SURYLGH D VROXWLRQ KDQGOH GLIÀFXOW FDOOV DQG EH DEOH WR PDQDJH \RXU RZQ ´WHOH VWUHVVµ VR \RX FDQ EH \RXU EHVW /HDUQLQJ REMHFWLYHV ‡ 8QGHUVWDQG WKH GLIIHUHQW W\SHV RI ´FDOOHUVµ DQG KRZ WR GHDO ZLWK WKHP ‡ 'HYHORS D JDPH SODQ ² RSHQ LGHQWLI\ DFW DJUHH DQG FORVH ‡ /HDUQ HIIHFWLYH ´JR WRµ ODQJXDJH IRU GLIÀFXOW FDOOV ‡ ([SORUH PHWKRGV WR FRQYH\ WHFKQLFDO LQIRUPDWLRQ ‡ 3UDFWLFH OLVWHQLQJ WRQH DQG LQWRQDWLRQ WHFKQLTXHV

35)' ² PRFD 5385-8297 - $95 0RQGD\ D P ² S P 4/25; Thursday; 9 a.m. - 4 p.m. 5RRP Room: 301 ,QVWUXFWRU $QQH 1LFNHUVRQ Instructor: Anne Nickerson &(8 CEU: 0.6

About The Instructor... Anne Nickerson is one of America’s leading experts on the nearly 100,000 call centers across the country that answer millions of customer calls every day of the week. She helps companies and non-profit organizations improve customer satisfaction while, at the same time, helping them use every customer contact to increase revenues and profits.

635,1* _ _ &&& &2001(7 ('8 29

Professional DeveloPment - communication/interPersonal

352)(66,21$/ &20081,&$7,21 &(57,),&$7( Exceptional communication skills are a&HUWLÀFDWH requirement in([FHSWLRQDO today’s 3URIHVVLRQDO &RPPXQLFDWLRQ highly competitive workplace. Knowing how to effectively FRPPXQLFDWLRQ VNLOOV DUH D UHTXLUHPHQW LQ WRGD\·V KLJKO\ communicate in a clear, concise, and persuasive manner with FRPSHWLWLYH ZRUNSODFH .QRZLQJ KRZ WR HIIHFWLYHO\ FRPPXQLFDWH customers, peers, and will set you apart in your SHHUV LQ D FOHDU FRQFLVH DQG managers SHUVXDVLYH PDQQHU ZLWK FXVWRPHUV organization. Learn techniques to communicate when working in DQG PDQDJHUV ZLOO VHW \RX DSDUW LQ \RXU RUJDQL]DWLRQ /HDUQ aWHFKQLTXHV WR FRPPXQLFDWH ZKHQ ZRUNLQJ LQ D WHDP UHSRUWLQJ WR VH team, reporting to senior management, making a presentation, QLRU PDQDJHPHQW PDNLQJ D SUHVHQWDWLRQ RU SDUWLFLSDWLQJ LQ D PHHWLQJ or participating in a meeting. /HDUQLQJ 2EMHFWLYHV ‡ 8QGHUVWDQG WKH SV\FKRORJ\ RI FRPPXQLFDWLRQ ‡ /HDUQ KRZ WR GHDO ZLWK YHUEDO DQG QRQ YHUEDO DFWLRQV ‡ ([SODLQ WKH UROH RI SHUVRQDOLW\ LQ FRPPXQLFDWLRQ ‡ 'HPRQVWUDWH WHFKQLTXHV WR HIIHFWLYHO\ FRPPXQLFDWH ZLWK FXVWRPHUV SHHUV DQG PDQDJHUV ‡ ([SORUH ZD\V WR GHPRQVWUDWH FRQÀGHQFH ZKHQ PDNLQJ D SUHVHQWDWLRQ LQ D FRQYHUVDWLRQ RU LQ D PHHWLQJ

$23

7XHVGD\V D P ² S P ; ; 5RRP ,QVWUXFWRU &KULV $PRURVLQR &(8

63$1,6+ 21 7+( -2% 7KH 8 6 6SDQLVK VSHDNLQJ SRSXODWLRQ LV FRQWLQXLQJ WR JURZ DW D UDSLG SDFH 7KLV ZRUNVKRS LV GHVLJQHG WR SURYLGH \RX ZLWK WKH EDVLF NQRZOHGJH RI 6SDQLVK ZRUGV DQG SKUDVHV WR XQGHUVWDQG DQG FRPPXQLFDWH ZLWK FXVWRPHUV LQ EXVLQHVV KHDOWK FDUH RU VRFLDO VHUYLFH VHWWLQJV /HDUQ KRZ WR DVN TXHVWLRQV DQG JDWKHU LQIRUPDWLRQ JLYH GLUHFWLRQV VFKHGXOH DSSRLQWPHQWV DQG PRUH <RX ZLOO DOVR GHYHORS DQ XQGHUVWDQGLQJ RI WKH FXOWXUH DQG FXVWRPV WKDW FDQ LPSDFW FRPPXQLFDWLRQ /HDUQLQJ 2EMHFWLYHV ‡ /HDUQ FRPPRQO\ XVHG ZRUGV DQG SKUDVHV ‡ 3UDFWLFH DVNLQJ TXHVWLRQV JLYLQJ GLUHFWLRQV DQG KROGLQJ D FRQYHUVDWLRQ ‡ 8QGHUVWDQG WKH LPSRUWDQFH RI FXOWXUH DQG FXVWRPV ‡ 'HYHORS D ZRUNSODFH JXLGH

PRFD 5387-8294 $280 35)' ² ²

4/5, 4/12 & 4/19;Tuesdays; 9 a.m. - 4 p.m. 7XHVGD\V D P ² S P Room: 318 5RRP Instructor: Staff ,QVWUXFWRU 6WDII CEU: 0.6 &(8

635,1* _ _ &&& &2001(7 ('8 30

Professional DeveloPment- communication/interPersonal

5(6,/,(1&( ,1 785%8/(17 7,0(6 The media reports that the economy is improving but you 7KH PHGLD UHSRUWV WKDW WKH HFRQRP\ LV LPSURYLQJ EXW \RX KDYHQ·W VHHQ LW \HW DQG \RX DUH VWLOO EHLQJ DVNHG WR GR PRUH haven’t seen it yet and you are still being asked to do more ZLWK OHVV 7KH NH\ LV UHVLOLHQFH 'LVFRYHU HIIHFWLYH WRROV DQG with less. The key is resilience. Discover effective tools WHFKQLTXHV WR manage PDQDJH WRGD\·V ZRUNIRUFH ZKHQ WKH\ and techniques today’s workforce when they to DUH IHHOLQJ RYHUZRUNHG DQG XQGHUDSSUHFLDWHG /HDUQ KRZ WR are feeling overworked Learn and underappreciated. how PRWLYDWH LQ WRXJK HFRQRPLF WLPHV EXLOG WHDPV FUHDWH to motivate in tough economic times, build teams, create UHFRJQLWLRQ strategies VWUDWHJLHV on a RQ D VKRHVWULQJ SURYLGH HIIHFWLYH recognition shoestring, IHHGEDFN DQG PRUH and more. provide effective feedback, /HDUQLQJ 2EMHFWLYHV

Learning objectives: ‡ ,GHQWLI\ ZRUN HQYLURQPHQW FKDOOHQJHV DQG WKH LPSRUWDQFH RI UHVLOLHQFH · Identify work environment challenges and the ‡ ([SORUH WHFKQLTXHV WR NHHS SHRSOH PRWLYDWHG DQG importance of resilience. PRUDOH KLJK to keep people motivated and · Explore techniques ‡ 'HYHORS DQ DFWLRQ SODQ PDLQWDLQ RSWLPLVP DQG ZRUN morale high. SHUIRUPDQFH action plan to maintain optimism and work · Develop an performance. 35)' :HGQHVGD\ D P ² S P 35)' 5RRP :HGQHVGD\ D P ² S P ,QVWUXFWRU 5DOSK %UDLWKZDLWH 5RRP &(8 ,QVWUXFWRU 5DOSK %UDLWKZDLWH &(8

675$7(*,& &20081,&$7,21 Discover the power to be gained when words are used well and 'LVFRYHU WKH SRZHU WR EH JDLQHG ZKHQ ZRUGV DUH XVHG ZHOO DQG

what happen when they are used ineffectively. This course is LV ZKDW can 7KLV FRXUVH FDQ to KDSSHQ ZKHQ produce WKH\ DUH XVHG LQHIIHFWLYHO\ ask and answer designed help you documents that GHVLJQHG WR KHOS \RX SURGXFH GRFXPHQWV WKDW DVN DQG DQVZHU questions, provide information other people need, and communiTXHVWLRQV LQIRUPDWLRQ RWKHU SURYLGH SHRSOH QHHG DQG cate your opinions, or to persuade, instruct, andLQVWUXFW update. DQG XSGDWH FRPPXQLFDWH \RXU RSLQLRQV RU WR SHUVXDGH /HDUQLQJ 2EMHFWLYHV ‡ 8QGHUVWDQG WKH LPSDFW RI ZRUGV ‡ ([SODLQ GLIIHUHQW W\SHV RI FRUUHVSRQGHQFH ‡ 'HPRQVWUDWH ZULWLQJ WHFKQLTXHV WR SHUVXDGH LQVWUXFW DQG XSGDWH

%,6 0RQGD\V D P ² S P ;

5RRP ,QVWUXFWRU <DVPLQ 6KHQR\ &(8

635,1* _ _ &&& &2001(7 ('8

31

Professional DeveloPment - communication/interPersonal

0(',&$/ 7(50,12/2*< &KDQJHV WR WKH FXUUHQW KHDOWKFDUH V\VWHP DUH DIIHFWLQJ EXVLQHVV JRYHUQPHQW DQG VRFLDO VHUYLFH RUJDQL]DWLRQV 7HFKQRORJ\ LV FUHDWLQJ FRPSUHKHQVLYH V\VWHPV WKDW ZLOO LPSURYH FDUH WR LQGLYLGXDOV E\ HOHFWURQLFDOO\ FRQQHFWLQJ RUJDQL]DWLRQV 7KHVH FKDQJHV ZLOO UHTXLUH DQ XQGHUVWDQGLQJ RI PHGLFDO WHUPV ZKHWKHU LW LV WR SURFHVV GRFXPHQWV RU WDON ZLWK FXVWRPHUV \RX ZRUN ZLWK ZKHQ SURYLGLQJ VXSSRUW VHUYLFHV /HDUQ EDVLF ZRUG VWUXFWXUH VXIÀ[HV DQG SUHÀ[HV RUJDQL]DWLRQ RI ERG\ V\VWHPV DQG PHGLFDO VSHFLDOW\ WHUPLQRORJ\ /HDUQLQJ 2EMHFWLYHV ‡ ([SORUH WKH FKDQJHV WR WKH FXUUHQW KHDOWKFDUH V\VWHP ‡ 8QGHUVWDQG IUHTXHQWO\ XVHG PHGLFDO WHUPV ‡ 'HPRQVWUDWH WKH XVH RI PHGLFDO WHUPV

HMED 5261-8292– $280 +0('

4/13, 4/20 & 4/27; Wednesdays; 9 a.m. - 4 p.m. :HGQHVGD\V D P ² S P ; Room: 301 5RRP ,QVWUXFWRU 6WDII Instructor: Nancy Casey &(8 CEU: 1.8

2)),&( $'0,1,675$725 &(57,),&$7( Today’s Office Administrator is responsible for a wide variety of 7RGD\·V 2IÀFH $GPLQLVWUDWRU LV UHVSRQVLEOH IRU D ZLGH YDULHW\ RI GXWLHV WR NHHS RIÀFHV UXQQLQJ VPRRWKO\ <RX ZLOO OHDUQ KRZ WR EXLOG HIIHFWLYH duties to keep offices running smoothly.You will learn how to build EXVLQHVV UHODWLRQVKLSV H[FHHG FXVWRPHU H[SHFWDWLRQV PDLQWDLQ UHFRUGV effective business relationships, exceed customer expectations, SUHSDUH EXVLQHVV FRUUHVSRQGHQFH PDQDJH PXOWLSOH manage SULRULWLHV DSSO\ maintain records, prepare business correspondence, multiple VXSHUYLVLRQ WHFKQLTXHV PDLQWDLQ FRQÀGHQWLDOLW\ DQG PRUH -RLQ priorities, apply supervision techniques, maintain confidentiality and H[SHULHQFHG DQG LQGLYLGXDOV QHZ WR WKH RIÀFH DGPLQLVWUDWRU UROH LQ WKLV more. Join experienced and individuals new to the office administrator LQIRUPDWLYH DQG LQWHUDFWLYH WUDLQLQJ role in this informative and interactive training. /HDUQLQJ 2EMHFWLYHV ‡ 8QGHUVWDQG WKH UROH RI DQ RIÀFH DGPLQLVWUDWRU Learning objectives: ‡ (QKDQFH WLPH PDQDJHPHQW RUJDQL]DWLRQ FRPPXQLFDWLRQ DQG · Understand the role of an office administrator. VXSHUYLVRU\ VNLOOV ‡ 'HYHORS D SODQ WR LPSURYH RIÀFH RSHUDWLRQV · Enhance time management, organization, communication, and supervisory skills. · Develop a plan to improve office operations. +0(' 7KXUVGD\V D P ² S P 5RRP PRFD 5387-8294 $280 ,QVWUXFWRU 0HJ *OHQGRQ 4/5, 4/12 & 4/19;Tuesdays; 9 a.m. - 4 p.m. &(8 Room: 318 Instructor: Staff CEU: 1.8

635,1* _ _ &&& &2001(7 ('8 32

Professional DeveloPmen t- communication/interPersonal

:,1 :,1 1(*27,$7,216 (IIHFWLYH QHJRWLDWRUV GR WKHLU KRPHZRUN 7KH\ VSHQG WLPH VWXG\LQJ WKH SHRSOH WKH\ ZLOO EH QHJRWLDWLQJ ZLWK DQG KRZ WR EHVW FRPPXQLFDWH ZLWK WKHP VR WKDW WKH UHVXOWV DUH SRVLWLYH IRU ERWK VLGHV *DLQ WKH WRROV WR LGHQWLI\ XVH DQG UHDGLO\ DGDSW WR YDULRXV QHJRWLDWLQJ VW\OHV LQ RUGHU WR DFKLHYH ZLQ ZLQ UHVXOWV /HDUQLQJ 2EMHFWLYHV ‡ 8QGHUVWDQG GLIIHUHQW W\SHV RI QHJRWLDWLRQV ² FXVWRPHUV FR ZRUNHUV VXSSOLHUV DQG RWKHUV ‡ ,GHQWLI\ WHFKQLTXHV WR DFKLHYH RUJDQL]DWLRQDO REMHFWLYHV ZKLOH PHHWLQJ QHJRWLDWLQJ SDUWQHUV¡ QHHGV ‡ 3UDFWLFH WHFKQLTXHV WR UHGXFH VWUHVV ZKHQ GHDOLQJ ZLWK SHRSOH ZLWK GLIIHULQJ SRLQWV RI YLHZ

35)'

:HGQHVGD\ D P ² S P ; ; 5RRP ,QVWUXFWRU 5DOSK %UDLWKZDLWH &(8

About The Instructor Ralph Braithwaite focuses on organizational consulting and training to help individuals and teams in organizations (both profit and not-forprofit) improve their effectiveness. Ralph works with organizations on strategic plans, assesses the organizational structure, conducts surveys to measure areas like morale and attitudes, and evaluates various processes within the organization. He has an MBA in Organizational Behavior from the University of Hartford, and an MS and BA from Central Connecticut State University. He is an active member of the American Society for Training and Development (ASTD) and the Organization Development Network (ODN).

635,1* _ _ &&& &2001(7 ('8 33

Professional DeveloPment

R.A.D. RAPE/AGGRESSION DEFENSE Do you want to increase awareness of your surroundings? Do you want to learn basic self defense skills? Do you want to improve your self confidence? If your answer to any of these questions is YES, this program is for you! Rape Aggression Defense known as R.A.D. is a system specifically designed for women who are willing to consider defense as a viable option in situations where their life/safety is in jeopardy. Rape aggression defense means defense against abduction. The R.A.D. system offers a basic education of confrontation principles and personal defense. It ranges from awareness, risk reduction and avoidance to basic physical defense and is the largest women’s self-defense network in the United States. The program ends with a simulated assault where participants have the opportunity to utilize their newly acquired skills in a safe training environment. It provides women with the knowledge to make an educated decision about resistance, because “you are your best defense.� The course is taught by certified R.A.D. instructors and provides each participant with a workbook/reference manual. We ask that you wear comfortable clothing and supportive sneakers on both days.

PRFD 5386-8299 - $180 4/13 & 4/14; Wednesday & Thursday; 9 a.m. - 4 p.m. Room: 314 Instructor: Amy Schwartzkopf CEU: 1.2

About The Instructor been teaching for Amy Shwartzkopf have R.A.D. approximately nine years and is a nationally certified investigator through the council of Licen sure, Enforcement and Regulation. Amy joined the Office of State Ethics in January 2010 as a Legal Investigator in the Enforcement Division.

635,1* _ _ &&& &2001(7 ('8 34

technology

Whether you are seeking to take your current skill set to the next level or learn an entirely new software, Capital’s Division of Continuing Education and :KHWKHU \RX DUH VHHNLQJ it’s innovative certificates, WR WDNH \RXU FXUUHQW VNLOO workshops and new offerings VHW WR WKH QH[W OHYHO RU OHDUQ can get you there. DQ HQWLUHO\ QHZ VRIWZDUH &DSLWDO &RPPXQLW\ &ROOHJH ALL COURSES CAN BE OFFERED AS DQG LW·V LQQRYDWLYH FHUWLÀFDWHV CONTRACT TRAINING ON SITE AT ZRUNVKRSV DQG QHZ RIIHULQJV YOUR LOCATION! FDQ JHW \RX WKHUH $OO FRXUVHV FDQ EH RIIHUHG DV Additional software application FRQWUDFW WUDLQLQJ RQ VLWH DW \RXU courses available upon request. ORFDWLRQ &DOO To learn more, call IRU PRUH LQIRUPDWLRQ (860) 906-5130.

635,1* _ _ &&& &2001(7 ('8 35

technology

INTRODUCTION ,1752'8&7,21 72 '$6+%2$5' TO DASHBOARD

G RI GDWD GHSHQGV 7KH ZRUWK WKH DELOLW\ WR XSRQ LW DQG DFFHVV LW DQDO\]H LW LQWHUSUHW FRPPXQLFDWH LW :KHQ \RX FDQ PDNH YLWDO LQIRUPDWLRQ DFFHVVLEOH WR WKH SHRSOH ZKR QHHG LW WR PDNH GHFLVLRQV LQ D ZD\ WKDW LV HDVLO\ DQG FRUUHFWO\ FRPPXQLFDWHG \RX EHFRPH D YDOXDEOH DVVHW ([FHO 'DVKERDUGV DOORZ \RX WR PDNH G\QDPLF UHSRUWV DV TXLFNO\ DQG HIÀFLHQWO\ DV SRVVLEOH

G

/HDUQLQJ 2EMHFWLYHV ‡ &UHDWH XWLOL]H EDVLF 'DVKERDUG IHDWXUHV DQG WHPSODWHV ‡ ,PSOHPHQW DGGLWLRQDO RSWLRQV IRU VWUHDPOLQLQJ SRSXODU SURFHGXUHV

&203

7KXUVGD\ D P ² S P ; ; 5RRP ,QVWUXFWRU )UDQN :RRG &(8

/(7 7+( :25/'·6 %(67 :(% 722/6 :25. )25 <28 :(% It's secret theWKH World WideZLGH WebZHE is an LV invaluable source VRXUFH when it ,W·V noQR VHFUHW ZRUOG DQ LQYDOXDEOH comes to gathering information. But with an increasing array of ZKHQ LW FRPHV WR JDWKHULQJ LQIRUPDWLRQ %XW ZLWK DQ LQFUHDVLQJ web applications aimed at improving both efficiency and capability DUUD\ RI ZHE DSSOLFDWLRQV DLPHG DW LPSURYLQJ ERWK HIÀFLHQF\ DQG at home and work - commonly known as Web 2.0 - it's never FDSDELOLW\ DW KRPH DQG ZRUN FRPPRQO\ NQRZQ DV :HE LW·V been easier to organize meetings, create surveys and poll or work QHYHU EHHQ HDVLHU WR RUJDQL]H PHHWLQJV FUHDWH VXUYH\V DQG SROO RU collaboratively with peers of your own desk. ZRUN FROODERUDWLYHO\ ZLWK Sfrom HHUV Ithe URP comfort WKH FRPIRUW RI \RXU RZQ GHVN /HDUQLQJ 2EMHFWLYHV ‡ 'LVFRYHU :HE DSSOLFDWLRQV UHOHYDQW WR \RXU QHHGV ‡ (VWDEOLVK D ZRUNLQJ NQRZOHGJH RI WKHVH DSSOLFDWLRQV ‡ *DLQ IDPLOLDULW\ ZLWK WKH PRVW ZLGHO\ XVHG WROOV RQ WKH ZHE

&203 7KXUVGD\ D P ² S P ; 5RRP ,QVWUXFWRU 6WDII &(8

635,1* _ _ &&& &2001(7 ('8 36

technology

62&,$/ 0(',$ $6 $ 0$5.(7,1* 722/

ZRUOG ,Q WRGD\¡V HYHU HYROYLQJ EXVLQHVV LW¡V PRUH \RXU FXVWRPHUV Ă€QG LPSRUWDQW HYHU ZKHUH WR WKDQ <RX7XEH WKH\ IUHTXHQW )DFHERRN 7ZLWWHU DQG WKH PRUH SRSXODU 0\6SDFH DUH MXVW D IHZ RI VRFLDO PHGLD RXWOHWV WKDW DOORZ \RX WR GR MXVW WKDW IRU OLWWOH QRW RQO\ ZLOO RU QR FRVW 7KLV ZRUNVKRS KHOS \RX GHWHUPLQH ZKLFK VRFLDO PHGLD \RXU WDUJHW DXGLHQFH LV XWLOL]LQJ EXW WKH PRVW HIIHFWLYH ZD\V WR FRQYH\ \RXU

PHVVDJH DQG EUDQG WR WKHP /HDUQLQJ 2EMHFWLYHV ‡ 8QGHUVWDQG EDVLF FRPSRQHQWV RI PRVW SRSXODU VRFLDO PHGLD ‡ 8SORDG SKRWRV YLGHR DQG RWKHU PHGLD

$95 PRFD 5342-8302

&203 4/6; Wednesday; 9 a.m. - 4 p.m. :HGQHVGD\ D P ² S P Room: 604 5RRP Instructor: Joseph Hilliman ,QVWUXFWRU 6WDII CEU: 0.6 &(8

About The Instructor Joseph Hilliman is an American artist and designer, who has worked in the field of design and publishing for more than 17 years. He has amassed a broad portfolio in visual communications and digital illustration. Working primarily in the digital medium — he uses his computer the way traditional artists use paint and canvas — Hilliman is known for a style that is vibrant, imaginative and balanced. He has produced award-winning design and illustration for business enterprises large and small. Notable clients have included Cigna Corp., The Hartford Courant, Circle Press Inc., Ray Charles Jr., Faith & Family magazine, Plan B Burger Bar and Northeast magazine among many others.

635,1* _ _ &&& &2001(7 ('8 37

technology

Due to popular demand, CCC’s Division of Continuing Education proudly offers the follow nEw, timE-saving, half-Day workshops! 32:(532,17 )81'$0(17$/6 6WRS ÀJKWLQJ ZLWK 3RZHUSRLQW WR FRPSOHWH \RXU GDLO\ WDVN ZLWK WKLV QHZ KLJKO\ IRFXVHG KDOI GD\ IXQGDPHQWDOV FRXUVH )URP WLPH VDYLQJ IHDWXUHV VKRUWFXWV DQG EHVW SUDFWLFHV WKLV FRXUVH ZLOO SURYLGH VWXGHQWV ZLWK D IXQGDPHQWDO XQGHUVWDQGLQJ RI 3RZHUSRLQW DQG KHOS \RX OHYHUDJH 2IÀFH IRU LQFUHDVHG SURGXFWLYLW\ 'LIIHUHQFHV EHWZHHQ 3RZHU3RLQW DQG HDUOLHU YHUVLRQV ZLOO EH GLVFXVVHG DV UHOHYDQW

COMP 5357-8310 – $55

+0(' 4/18; Monday; 9 a.m.– noon 0RQGD\ D P Room: 604 ; 5RRP Instructor: Frank Wood ,QVWUXFWRU )UDQN :RRG CEU: 0.3 &(8

,I \RX ZDQW VKRUWFXWV WKHQ WKLV LV WKH KDOI GD\ FRXUVH IRU \RX 6HWWLQJ XS :RUG WR DXWRPDWLFDOO\ HQWHU LQIRUPDWLRQ FRUUHFW PLVVSHOOLQJV RU ZRUN ZLWK REMHFWV VXFK DV SLFWXUHV DQG FOLSDUW DUH GHPRQVWUDWHG ZLWK DQ HPSKDVLV RQ EHVW SUDFWLFHV &ROXPQ W\SHV DQG KRZ WR VHOHFW WKH FROXPQ W\SH ZLOO DOVR EH GLVFXVVHG

:25' ¶$872 (9(5<7+,1*·

&203

7KXUVGD\ D P QRRQ ; 5RRP ,QVWUXFWRU )UDQN :RRG &(8

635,1* _ _ &&& &2001(7 ('8 38

technology

Excel 2007 Database Management/Pivot Tables

how to take data and create valuable management reports. Filter Learn and Advanced filters, perform Multiple-field sorts, AutoFilter data with Formats, Data Validation, use Subtotals, format data using Conditional Database functions, Data Form, export/import data, Create PivotTable reports, PivotTable fields, change/format PivotTables and add/move create PivotTable Charts.

Prerequisite: Must have completed Excel 2007 Introduction course.

COMP

5354-8348 – $45

5/4; 9 a.m.– noon Wednesday; Room: 604 Instructor: Deb Lamont CEU: 0.3

Excel 2007 Organizational Tools

introduces This workshop the skills to organize Excel information; creating, viewing and using Comments; using the Audit Tools and Watch Window; Worksheet Protection; Workbook Protection; and assigning and removing passwords. Learn how to create and use Excel Templates, share Excel workbooks with others and track changes to shared workbooks.

Prerequisite: Must have completed Excel 2007 Introduction course.

– $45 COMP 5355-8347 5/5; Thursday; 9 a.m. – noon Room: 604 Instructor: Deb Lamont CEU: 0.3

635,1* _ _ &&& &2001(7 ('8 39

technology

06 (;&(/ , ,1752'8&7,21

'HYHORS WKH EDVLF VNLOOV UHTXLUHG WR FUHDWH DQG XVH D VSUHDGVKHHW ZLWK 06 ([FHO /HDUQ KRZ WR XSGDWH H[LVWLQJ GDWD UXQ UHSRUWV FDOFXODWH FKDUW VRUW DQG ÀOWHU GDWD /HDUQLQJ 2EMHFWLYHV ‡ &UHDWH D EDVLF ZRUNVKHHW ‡ 3HUIRUP FDOFXODWLRQV ‡ 0RGLI\ DQG SULQW D ZRUNVKHHW ‡ 0DQDJH ODUJH ZRUNERRNV

&203

; 7XHVGD\ D P ² S P ; 5RRP ,QVWUXFWRU 'HE /DPRQW &(8

06 (;&(/ ,, ,17(50(',$7(

1RZ KDYLQJ PDVWHUHG WKH EDVLFV RI 06 ([FHO H[SDQG \RXU VNLOOV WR VWUHDPOLQH UHSHWLWLYH WDVNV DQG GLVSOD\ VSUHDGVKHHW GDWD LQ PRUH YLVXDOO\ HIIHFWLYH ZD\V /HDUQ KRZ WR HQKDQFH \RXU VSUHDGVKHHWV ZLWK WHPSODWHV FKDUWV JUDSKLFV DQG IRUPXODV /HDUQLQJ 2EMHFWLYHV ‡ &DOFXODWH ZLWK DGYDQFHG IRUPXODV ‡ 2UJDQL]H ZRUNVKHHW DQG WDEOH GDWD ‡ $QDO\]H GDWD XVLQJ 3LYRW7DEOHV DQG 3LYRW&KDUWV ‡ ,QVHUW JUDSKLF REMHFWV DQG FXVWRPL]H ZRUNERRNV

&203 ² 7XHVGD\ D P ² S P ; ; 5RRP ,QVWUXFWRU 'HE /DPRQW &(8

635,1* _ _ &&& &2001(7 ('8

40

technology

06 $&&(66 , ,1752'8&7,21

Explore theWKH basic operation of theRI MS Access ([SORUH EDVLF RSHUDWLRQ WKH 06 $FFHVV database application and understand the advantages GDWDEDVH DSSOLFDWLRQ DQG XQGHUVWDQG WKH ofDGYDQWDJHV using relational databases. Learn GDWDEDVHV how to design RI XVLQJ UHODWLRQDO /HDUQ and create databases, relationships, KRZ WR GHVLJQ DQG tables, FUHDWH and GDWDEDVHV WDEOHV DQG create and maintain records, locate records, UHODWLRQVKLSV FUHDWH DQG PDLQWDLQ UHFRUGV and ORFDWH generate reports. UHFRUGV DQG JHQHUDWH UHSRUWV /HDUQLQJ 2EMHFWLYHV ‡ ([DPLQH EDVLF GDWDEDVH FRQFHSWV DQG WKH $FFHVV HQYLURQPHQW ‡ %XLOG D GDWDEDVH ZLWK UHODWHG WDEOHV ‡ 0DQDJH GDWD LQ D WDEOH ‡ 4XHU\ D GDWDEDVH XVLQJ GLIIHUHQW PHWKRGV ‡ 'HVLJQ DQG JHQHUDWH IRUPV DQG UHSRUWV

&203 ² 7XHVGD\ D P ² S P ; ; 5RRP ,QVWUXFWRU 'HE /DPRQW &(8

06 $&&(66 ,, ,17(50(',$7(

(QKDQFH GDWDEDVH GHVLJQ DQG PDQDJHPHQW Enhance your\RXU database design and management skills in VNLOOV LQ WKLV ZRUNVKRS /HDUQ KRZ WR PDLQWDLQ this workshop. Learn how to maintain data integrity, GDWD LQWHJULW\ KDQGOH FRPSOH[ FUHDWH IRUPV handle complex queries, createTXHULHV forms and reports, and DQG UHSRUWV DQG VKDUH GDWD EHWZHHQ $FFHVV share data between Access 2007 and other applications. DQG RWKHU DSSOLFDWLRQV /HDUQLQJ 2EMHFWLYHV ‡ 0RGLI\ DQG GHVLJQ ÀHOG SURSHUWLHV RI D WDEOH ‡ 5HWULHYH GDWD IURP WDEOHV XVLQJ MRLQV ‡ &UHDWH à H[LEOH TXHULHV WR GLVSOD\ VSHFLÀHG UHFRUGV ‡ &XVWRPL]H IRUPV DQG UHSRUWV 6KDUH GDWD DFURVV DSSOLFDWLRQV

&203 ²

7XHVGD\ D P ² S P ; ; 5RRP ,QVWUXFWRU 'HE /DPRQW &(8

635,1* _ _ &&& &2001(7 ('8 41

technology

:(% 3$*( '(6,*1 :,7+ +70/

&UHDWH DQG HGLW ZHEVLWHV ZLWK WKH EDVLF ZHE +70/ DQG ;+70/ /HDUQ RI WKH ODQJXDJH GHVLJQ DWWUDFWLYH OD\RXWV UHOLDEO\ WHFKQLTXHV WR ZLWK VW\OH VKHHWV DQG NHHS DSSHDUDQFH FRQWURO \RXU VLWH FRPSOLDQW ZLWK FXUUHQW ZHE VWDQGDUGV LQFOXGHV GLVFXVVLRQ RQ GHVLJQ ZRUNVKRS 7KH LVVXHV VHDUFK HQJLQH RSWLPL]DWLRQ DQG KRZ WR FUHDWH PRWLRQ /HDUQLQJ 2EMHFWLYHV ‡ /HDUQ WR ZULWH FRGH WR LQVHUW LPDJHV K\SHUOLQNV WDEOHV DQG XVHU IRUP ‡ 8WLOL]H VW\OH VKHHWV 8QGHUVWDQG FXUUHQW ZHE VWDQGDUGV

&203 BIS 5033- 8303 - $95

7XHVGD\ D P ² S P 4/19; Tuesday; 9 a.m. - 4 p.m. 5RRP Room: 604 ,QVWUXFWRU %RE 3DU]\FK Instructor: Bob Parzych &(8 CEU: 0.6

Access 2007 Advanced Topics – Security

G Learn to set up Level security for a MS User/Group Access Learn how database. to set up security using the Security user names and passwords, create/modify Wizard, use the MS Access Workgroup groups to make essential apply user Administrator,

security changes, implement security on a network, work with the MDW security file, customize user/group rights use security to customize a database’s features. and Prerequisite: Must have completed Access 2007 Introduction course.

COMP 5352-8346 – $95

4/28; Thursday; 9 a.m. - 4 p.m. Room 604 Instructor: Diane Lucas CEU: 0.6

635,1* _ _ &&& &2001(7 ('8 42

technology Introduction to advanced report writing skills. Topics to be G covered include creating a custom form for entering query criteria for the report, printing criteria on a report, changing the sort order of a using sub-reports. report on the fly and Must have completed Access 2007 Introduction course. Prerequisite:

Access 2007 Advanced Topics – Reporting Techniques

COMP 5350-8343 – $95 Thursday; 9 a.m.-4 p.m. 2/17; Room: 604 Instructor: Diane Lucas 0.6 CEU: Introduction to advanced uses for macros and how macros Visual Basic. relate Topics to be covered include creating macro groups to for better organization, using the SetValue macro to set properties, creating a splash screen and converting macros into Visual Basic code. Prerequisite: Must have completed Access 2007 Introduction course. COMP 5351-8344 – $95 3/10; Thursday; 9 a.m.-4 p.m. 616 Room: Instructor: Diane Lucas

Access 2007 Advanced Topics – Macro Techniques

COMP 5353-8345 – $95

635,1* _ _ &&& &2001(7 ('8

43

4/6; Wednesday; 9 a.m.-4 p.m. Room: 616 Instructor: Diane Lucas CEU: 0.6

G G Introduction to query writing skills. Topics include techniques for bas advanced upon another, using Functions in queries, adding conditional “IF� ing one query to calculations and troubleshooting complex queries. statements Prerequisite: Must have completed Access 2007 Introduction course.

– Access 2007 Advanced Topics Query Techniques

CEU: 0.6

technology

MS WORD 2007 – I (INTRODUCTION) Learn how to create, edit, and enhance standard business documents. You will learn to apply basic page, paragraph, and character formatting, use spelling check, add tables and graphics, and page setup. Learning objectives: • Create a basic document. • Edit documents by locating and modifying text. • Format text and paragraphs. • Add tables and graphic elements. • Control a document’s page setup and overall appearance. • Use proofing features. Prerequisite: Windows experience.

COMP 5329-8360 – $95 3/7; Monday; 9 a.m. - 4 p.m. Room: 604 Instructor: Debra Lamont CEU: 0.6

MS WORD 2007 – II (INTERMEDIATE)

Expand your MS Word 2007 skills to create complex documents and build personalized efficiency tools. Learn how to use mail merge and create macros to automate tasks. Learning objectives: • Manage lists. • Customize tables, charts, and formatting with styles and themes. pictures • Create and modify and graphics. • Insert content using Quick Parts. • Use templates and macros. • Perform mail merges.

Prerequisite: MS Word or equivalent experience. 2007 Introduction COMP 5330-8361– $95 3/14; Monday; 9-4 p.m. Room: 604 Instructor: Debra Lamont CEU: 0.6

635,1* _ _ &&& &2001(7 ('8 44

technology

coming april 2011! social meDia certificate including modules on: blogging, facebook, twier, Podcasts, Webinars, e-mail newsleers & more.

Call (860) 906-5138 for more information.

CUSTOMIZED TRAINING Experience how Capital Community College’s Corporate Education Center can meet your company’s training needs. Our expert instructors will help you decide how we can best serve you with: n Flexible scheduling n Highly affordable rates n Training focused exclusively on your company’s objectives n Conveniently located on-site at your company or at the college’s state-of-the-art campus

For more information, please call (860) 906-5138. 45

small business boosters

60$// %86,1(66 SMALL BUSINESS %2267(56

BOOSTERS

7KH 6PDOO %XVLQHVV %RRVWHU LQIR KHUH IRU GHYHORSHG E\ &RQQHFWLFXW·V ALQVXUDQFH DQG ÀBBBBBBBBBBBBBBBBBBBBBBBBBBBBBB never-before offered collection of courses aimed at getting your business venture into the public eye by BBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBB utilizing BBBBBBBBBsome BBBBBBBBof BBBthe BBBBBmost BBBBBBBeffective, BBBBBBBBBBBinnovative BBBBBBBBBBBBBBBBBBBBBB BBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBLDO PDQDJHUV applications and templates available on the market. DQDO\VWV ÀQDQFLDO VDOHV DJHQWV DFFRXQWDQWV Take advantage of the latest technology and online DXGLWRUV XQGHUZULWLQJ DQG DFWXDULHV opportunities.

&5($7,1* $ :(% 35(6(1&( )25 <285 %86,1(66 :KHQ LW FRPHV WR KDYLQJ D SUHVHQFH RQ WKH :HE GR \RX UHDOO\ NQRZ ZKHUH WR VWDUW RU GR \RX MXVW WKLQN \RX GR" ,Q WKLV XOWUD FRPSHWLWLYH HFRQRP\ \RX QHHG WR KDYH D :HE 3UHVHQFH HYHQ PRUH WKDQ \RX QHHG D SKRQH QXPEHU 7KLV XQLTXH IRXU VHVVLRQ FRXUVH LV LQWHQGHG WR JLYH \RX D WKRURXJK XQGHUVWDQGLQJ RI HYHU\WKLQJ WKDW \RX QHHG WR FUHDWH D FRPSOHWH ZHE SUHVHQFH ,W FRYHUV UHJLVWHULQJ \RXU 'RPDLQ 1DPH XVLQJ IUHH :HE WHPSODWHV DQG IUHH :<6,:<* VRIWZDUH WR TXLFNO\ DQG HDVLO\ JHW \RXU ZHEVLWH EXLOW OHDUQLQJ DERXW GLI IHUHQW KRVWLQJ RSWLRQV PDNLQJ \RXU VLWH YLVLEOH WR VHDUFK HQJLQHV OLNH *RRJOH HPEHGGLQJ VWUHDPLQJ YLGHR DQG SUHVHQWDWLRQV LQFRU SRUDWLQJ $FUREDW 3')V DQG FUHDWLQJ DQG PDLQWDLQLQJ EORJV 7KLV KLJKO\ VXFFHVVIXO DQG SURYHQ FRXUVH LV D PXVW IRU EXVLQHVV RZQHUV /HDUQLQJ 2EMHFWLYHV ‡ 'HYHORS DQG EH DEOH WR PDLQWDLQ \RXU RZQ ZHEVLWH ‡ 2SWLPL]H \RXU ZHE SUHVHQFH VR WKDW \RXU VLWH FDQ EH HDVLO\ IRXQG ‡ (QKDQFH \RXU ZHE SUHVHQFH ZLWK D PXOWL PHGLD RSWLRQV

Prerequisites: literate with Windows or RU 3UHUHTXLVLWHV Students 6WXGHQWV need QHHG to WR beEH OLWHUDWH ZLWK :LQGRZV Macintosh wellZHOO as possess 0DFLQWRVK platforms SODWIRUPV and DQG Internet ,QWHUQHW browsing, EURZVLQJ as DV DV SRV familiarity with MSOffice and have DQG an email VHVV IDPLOLDULW\ ZLWK 062IÀFH KDYH account. DQ HPDLO DFFRXQW

BIS 5060- 8330 - $125 %,6

,QVWUXFWRU 'RQ %DUU\ 5/5, 5/12, 5/19 & 5/26; Thursday; 6:30-8:30 p.m. &(8 Room: 301

Instructor: Don Berry CEU: 0.8 635,1* _ _ &&& &2001(7 ('8 46

small business boosters

0$5.(7,1* <285 %86,1(66 21 $ 6+2(675,1* You want to take your small business to the next <RX ZDQW WR WDNH \RXU VPDOO EXVLQHVV WR WKH QH[W OHYHO EXW \RXU EXVLQHVV GRHVQ¡W KDYH WKH H[WUD LQ level, but your business doesn’t have the extra FRPH available DYDLODEOH to WR hire KLUH aD professional SURIHVVLRQDO FRPPXQLFD income WLRQV FRQVXOWDQW ,W¡V DQ DJH communications consultant. It’sROG anGLOHPPD age old EXW IRU WXQDWHO\ RQH WKDW¡V QHYHU EHHQ HDVLHU UHPHG\ dilemma, but fortunately, one that’s neverWR been :LWK FRPELQDWLRQ LQFUHDVHG WHFKQRORJ\ easier toWKH remedy. With theRI combination of DQG VKDUS GHFUHDVHV LQ VWDIĂ€QJ DW WUDGLWLRQDO QHZV increased technology and sharp decreases in RXWOHWV LW LV QRZ PRUH SRVVLEOH WKDQ HYHU WR JHW staffing at traditional news outlets, it is now more \RXU EXVLQHVV LQWR WKH SXEOLF H\H DW OLWWOH RU QR FRVW possible than ever to get your business into the )URP XWLOL]LQJ IUHH VRFLDO PHGLD VLWHV WR VXEPLWWLQJ public eye at little or no cost. From utilizing free, ZHOO FUDIWHG SUHVV UHOHDVHV DQG SKRWRV WR ORFDO PH social media sites to submitting well-crafted press GLD \RXU EXVLQHVV ZLOO DOZD\V EH DW WKH IRUHIURQW RI releases and photos to local media, your business SRWHQWLDO FXVWRPHU¡V PLQGV DV WKH\ OHDUQ DERXW \RXU willXSFRPLQJ always beHYHQWV at the H[SDQVLRQV forefront ofQHZ potential KLUHV cusDQG PRUH tomer’s minds as they learn about your upcoming events, expansions, new hires and more. /HDUQLQJ 2EMHFWLYHV ‡ 8QGHUVWDQG WKH EDVLFV RI GLJLWDO SKRWRJUDSK\ DQG WKH Learning Objectives: GLIIHUHQW UHVROXWLRQ WKUHVKROGV QHHGHG IRU SULQW DQG • Understand the basics of digital photography and the HOHFWURQLF PHGLD different resolution thresholds needed for print and ‡ 'HWHUPLQH ZKDW DQ\ UHVSHFWLYH PHGLD RXWOHW ZRXOG electronic media. FRQVLGHU D ´QHZVZRUWK\Âľ LWHP • Determine what any respective media outlet would ‡ &UHDWH ² DQG EH DEOH WR VXEPLW ² XVDEOH QHZV UHOHDVHV consider a “newsworthyâ€? item. WR SHUWLQHQW PHGLD • Create – and be able to submit – usable news releases to pertinent media.

%,6 5061-8329 - $95 BIS

:HGQHVGD\V S P 5RRP 3/23 & 3/30;Wednesdays; 5:30-9:30 p.m. ,QVWUXFWRU VWDII Room: 301 &(8 Instructor: Staff CEU: 0.6

635,1* _ _ &&& &2001(7 ('8 47

‘banD-aiDs’ You’re a musician with talent, but unfortunately, that’s only a small piece of the industry puzzle. This new cluster will arm you and your band with proven techniques to ensure that your music is being both aggressively promoted and presented in the most professional manner.

Social Media For Musicians

Today, digital world, every artist has the ability to be their own label, run their own business, build their in the online own fan base, communicate directly with fans and market their music. But where do we begin, and with all of the know which options how do we social media technologies to choose? This workshop, which is divided into three sessions, will help you understand the online social landscape and provide you with tips, tools and resources on how to maneuver and promote yourself to current and potential listeners. Learning Objectives: • Gain an awareness and basic understanding of the wide array of social media networks, tools & resources

available online for musicians. • Gain an overview of the technology and benefits of the most popular on-line music and video communities, tools and blogs, and gain an understanding of which ones are right for you. • Learn basic information about, and benefits of, personal branding across social networks. • Discover on-line tools that allow you to publish information and build a fan base across all of your social networks, and in some cases, from one platform. • Learn key “need to knowâ€? features of popular social networks like Facebook,YouTube, Myspace, ReverbNation and Twitter that help you connect with fans and promote your music. • Take an in-depth look at ReverbNation’s technology including live streaming, music sharing, tune widgets, Street Teams, Fanreach and features for integrating content across social networks.

Pre-requisite: A basic understanding of social media gained from experience using at least one social network (ie: Facebook, MySpace,YouTube, ReverbNation,Twitter). Must have a Facebook or MySpace account to fully benefit from these classes, as we will be linking accounts and integrating social media into our personal musician websites if/when possible.

Materials to bring: Musicians should bring low-resolution (72 dpi) jpeg files on a CD disk. Close-up portraits and band shots would be good. Better photography means better results regarding how you will represent yourself as a and make sure they are already re-touched professional musician, so bring great photos if you can as we will not be doing image work in class.

PRFD 5406-8328 $155

(plus approx. $100 for textbook) 2/24, 3/3 & 3/10;Thursdays; 6:30-9:30 p.m. Room: 604 Instructor: Donna Gentile

635,1* _ _ &&& &2001(7 ('8 48

online courses

Education–To-Go (Online Courses) Online Non-Credit Instructor-Facilitated Courses Update your skills, advance your career, or take a course just for the fun of it — all from the convenience of your own home or office! Obtain the knowledge you need with a mere click of the mouse, courtesy of Capital Community College’s “Education-To-Goâ€? offerings. Courses run for 6 weeks, consist of 12 lessons and begin the third Wednesday of each month so you can choose from various start dates. All you need to get started is Internet access, email and Netscape or Internet Explorer Web browser. Note: Some courses require special software and/or a textbook. Register Now! Once you choose your course, call (860) 906-5130 for registration instructions. A course number will be assigned and the short registration process will be completed. Once the registration is complete and your payment is received, you may complete the online orientation. Please do so prior to the start of class by logging on at www.ed2go.com/capitalcc. The online orientation will familiarize you with the process and provide you with information about your instructor, requirements, textbook information and who to contact. Once your online course begins, you can get started on your lessons and ask your instructor questions at your convenience. The courses listed here are only a sampling of the online courses that we offer. Visit the website for a complete listing. • Secrets of Better Photography • Introduction to Quickbooks 2007 • Creating a Classroom Website • Understanding Adolescents • Homeschool with Success • Professional Sales Skills • GMAT Preparation • Photoshop Elements 5.0 for the Digital Photographer • Get Paid to Travel • Writing for Children • Beginner’s Guide to Getting Published For our complete list of • Writing Effective Grant Proposals • Marketing Your Nonprofit Education-To-Go Online • Speed Spanish Courses, check out our website • Introduction to CorelDRAW X3 • Going Green at the Workplace at: www.ed2go.com/capitalcc • Get Assertive • Communicating Like a Leader • Speed Reading • Debt Elimination Techniques That Work 635,1* _ _ &&& &2001(7 ('8 • Genealogy Basics 49

online courses

Outstanding Online Non-Credit Career and Workforce Training Programs Open for Immediate Enrollment! Our on-line career-training certificate programs’ content and materials are provided by Gatlin Education Services—the leader in online certification programs. These programs prepare students for developing expertise in their desired career fields and/or prepare them for industry certification exams. Although each course is self-study, each online course has an instructor assigned to answer student questions and help solve problems. Each program has specific learning outcomes related to industry standards. Those with technical questions prior to enrolling can contact Gatlin Education Services by emailing support@gatlineducation.com or call 817-870-2870. A sampling of courses follows. For a full list of classes and pricing information, please go to: www.gatlineducation.com/capitalcommunitycollege HEALTHCARE AND FITNESS PROGRAMS • Administrative Dental Assistant • Certified National Pharmaceutical Representative • HIPAA Compliance (4 user licenses) • Human Resources for Healthcare Professionals • Nutrition for Optimal Health, Wellness, and Sport • Personal Fitness Trainer • Women’s Exercise Training and Wellness

Hours 150 120 12 80 200 150 200

BUSINESS AND PROFESSIONAL PROGRAMS • Bookkeeping the Easy Way with Quickbooks • Certified Bookkeeper • Certified Global Business Professional • Certified Wedding Planner • Chartered Tax Professional • Chartered Tax Professional for California Residents • eBusiness • Emergency Management Training • Grant Writing • Help Desk Analyst: Tier 1 Support Specialist • Paralegal • Payroll Practice and Management • Personal Financial Planning • Search Engine Marketing • Search Engine Optimization • Six Sigma Black Belt • Six Sigma Green Belt • Travel Agent Training

Hours 140 80 400 300 180 200 200 300 300 80 225 80 40 250 150 200 100 200

635,1* _ _ &&& &2001(7 ('8 50

general informations

Getting Parking GettingHere Here & & Parking Parking for Capital students is in the Morgan Street Garage, located at 155 Morgan Street, directly behind the college (the building with green glass windows). The garage is run by the Hartford Parking Authority. Handicap-access is available.

Directions to the Morgan Street Parking Garage (P1 on map at right)

025*$1 675((7

7 7 6

7

From Interstate 91 North or South Take Exit 32-B (Trumbull St.). At bottom of ramp, turn left onto Market St. Take third left onto Talcott St., then first left into Garage entrance.

&2/8 0%86 %28/ (9$5'

7$ /& 2

0$ 5. (7 67 5( (7

From Interstate 84 East (from West Hartford, Farmington, etc.) Take Exit 50 (Main St.). At third traffic light, turn right onto Market St. Take first left onto Talcott St., then first left into Garage entrance. From Interstate 84 West (from E. Hartford, Manchester, Route 2) Take Exit 50 (Main St.). At bottom of ramp, turn left onto Market St. Take second left onto Talcott St., then first left into Garage entrance.

Parking for College Guests and Visitors Columbus Boulevard Lot (P2 on map above)

If you are visiting the College, free secure parking is available at the College’s Columbus Boulevard lot. Please note that if you park in the Morgan Street Garage without a College-authorized access card, it will be at your own expense. The Columbus Boulevard lot is located on a one-way street between Morgan and Talcott Streets.

Parking Access Card

access card for All registered students are eligible for a free parking the Morgan Street Garage. Students need to obtain an application from the Morgan Street Garage located on the corner of Market and for further Talcott Streets. Please refer to the student handbook information on parking regulations. You may obtain a handbook from the Welcome Center or the Office of the Dean of Student Services.

The Hartford Parking Authority DOES NOT PERMIT motorcycles to be housed at the Morgan Street Garage. Motorcycles Motorcycle Policy

ARE PERMITTED to be parked in the Columbus Boulevard lot.

Validation Procedure In the event your parking access card does not work, pull a ticket and bring it with your parking access card to the main lobby in the College at 960 Main Street for validation.

From Points North and South – 91 North to Exit 32-B (Trumbull Street). Ramp ends at traffic light, turn left onto Market Street. At the second traffic light turn left onto Morgan Street and then a right onto Columbus Boulevard. The lot entrance will be on the left.

From Points East – 84 West to Exit 50 (Main Street). At the bottom of ramp, turn left onto Market Street, go to 1st traffic light and take a left onto Morgan Street and a right onto Columbus Boulevard. The lot entrance will be on the left.

From Points West – 84 East to Exit 50 (Main Street). After 4th traffic Boulevard and light go right onto Columbus the lot entrance will be on the left.

The U-Pass for Bus Service All eligible CCC credit students receive a University Pass, or U-Pass, a semester-long bus pass that gives Capital students unlimited access to CTTransit local bus service. Pick up your U-Pass from Enrollment Services.

635,1* _ _ &&& &2001(7 ('8 51

general information

Register

One CEU measures 10 contact hours of participation in a continuing education experience. A course identified with 3.0 CEUs will meet for a total of 30 hours.

(see page 55 or ONLINE for returning students) • Go to: http://my.commnet.edu • NetID (ex: 12345678@student.commnet.edu) & Password (same ID & Password used on college computers) • Click: Login • Click on the Student Tab • Click on the Student Self-Service Channel link • Select: Registration and Payment • Select Term: Spring 2011 and click Submit • Select: Register (add/drop) Classes • Follow links to initiate

Refund Policy Continuing Education Extension Fund Credit and Equivalent NonCredit Developmental Courses — When the College cancels a course, the student has the option of transferring into another course within the same semester, or requesting a refund. Refunds are issued within 4 to 6 weeks.When a student drops a course by the last regular business day of the college before the first meeting of the course, a full refund will be processed, except for the fees and non-refundable $20 application fee for credit courses.To drop a course, contact the Office of Continuing Education at 860-9065130. Full or partial refunds are NOT issued after the last regular business day of the college before the first meeting of the course.A student may officially withdraw from a credit course any time after the first scheduled class, but before the end of the last day of class.The final examination day is not considered as a class day. Refunds are not issued to students who withdraw.To initiate the withdrawal process, or for more information, contact the Counseling Office, at 860-906-5040. PLEASE NOTE: If you register for a course, you are responsible for payment whether or not you attend. Do not assume you will be deregistered for a course if you do not pay. See above paragraph.

Banner ID numbers will be mailed (upon request) to all returning students and cannot be given out over the phone. Please choose your course(s) in advance and have the correct CRN number(s) handy when you register online. If you register online with payment you will not be automatically de-registered by the college and will be financially responsible for payment of the course(s).

Nondiscriminatory Policy The Community-Technical College System of the State of Connecticut will not discriminate against any person on the grounds of race, color, religious creed, sex, age, national origin, ancestry, present or past history of mental disorder, marital status, genetic information, mental retardation, sexual orientation, learning disability or physical disability, including, but not limited to, blindness, or prior conviction of crime, unless the provisions of Section 46a-60 (b), 46a-80(b) or 46 a-81 (b) of the Connecticut General Statutes are controlling, or there is a bona fide occupational qualification excluding persons in one of the above protected groups. With respect to the foregoing, discrimination on the basis of sex shall include sexual harassment as defined in section 46a-60(8) of the Connecticut General Statutes. Although it is recognized that there are bona fide occupational qualifications which provide for exception from employment prohibitions, it is understood that these exceptions are to be applied pursuant to Section 46a-68-33 of the administrative regulations. Further, the system will not discriminate against any person on the grounds of political beliefs or veteran status. Inquiries regarding this policy should be directed to Henry Burgos at 860-906-5007.

Credit-Free Courses — The College reserves the right to cancel courses with insufficient enrollment. If a course you have registered for is cancelled, you will be notified by phone and have the option of receiving a full refund of fees or applying your course fee to another credit-free course in the same semester. Refunds take at least 4 to 6 weeks. No refunds are issued for credit-free courses unless you withdraw 3 business days before the first class meeting, in writing or in person, to the Office of Continuing Education, 3rd Floor, 950 Main Street, Hartford, CT 06103.

variety of services to The federal government offers a wide veterans through the Department of Veterans Affairs. The Col lege is approved for training of veterans’ education benefits by of Higher Education. the Connecticut Department See page 34 for information on the Veterans Drop-In Center. Please contact Margaret Abraham, Veterans Counselor, at 860906-5044, Room 208, for more information. About The CEU Senior Citizens The Continuing Education Unit (CEU) is a nationally Tuition and some fees, including the registration fee, are recognized standard measure for continuing education waived for persons 62 years of age or older. Special fees and activities. The CEU concept provides individuals with recogni-

tion for their efforts to update or broaden their knowledge or skills. Records of CEUs awarded provide a framework within which individuals can develop and achieve long-range goals. Progress toward such goals, at the individual’s own pace and possibly planned over a number of years, can be demonstrated and documented by official record of CEUs awarded. 52

Veterans

tuition for Extension Programs and Courses (“Continuing Education�) are not waived. Senior citizens currently enrolled will receive registration information in the mail. Seniors new to Capital must fill out an application at the 2nd floor Welcome Center and then contact Marilyn Goodman at 860-906-5123 to complete the process.

635,1* _ _ &&& &2001(7 ('8

general information

Special Needs

Course Content

Students who have special needs or who are disabled must self-identify and provide documentation of their specific disability to a counselor. This must be done at least 60 days prior to the start of the course. This will allow the College to make an effort to accommodate special needs students. Please call Glaisma Perez-Silva, the Student Disability Coordinator, at 860906-5042 for additional assistance.

The material presented in each course is for information only and does not reflect the opinion of the College. The College assumes no responsibility for how the material presented is used outside of the course.

Tax Credits Available Parents sending children to college, or adults continuing their education, may take advantage of the HOPE Scholarship tax credit or the Lifetime Learning tax credit. A HOPE tax credit of up to $1,500 can be claimed for two years for each individual enrolled at least half-time in higher education at an eligible educational institution, who has not yet completed his or her first two years of study. The credit is 100% of the first $1,000 of payments for qualified tuition and fees, and 50% of the second $1,000. The Lifetime Learning tax credit is available for vocational, college, graduate and professional students, for adults who want to upgrade their job skills or acquire new ones or pursue another course of study, and even for a student taking one course as long as it is job-related. Tax filers can claim a Lifetime Learning credit up to $1,000 20% of the first $5,000 paid in qualified tuition and fees on or after July 1. A taxpayer can claim only one Lifetime Learning credit per tax year for the aggregate amount of qualified tuition and fees for those students in the family for whom no HOPE credit is claimed. There is no limit, however, on the number of years a taxpayer may claim the Lifetime Learning tax credit. To take advantage of the two credits, taxpayers must submit IRS form 8863 with their federal tax return. For more information, call the IRS Help line at 1-800-829-1040, read IRS publication 970, or visit the Treasury Department’s website: http://www.irs.ustreas.gov

Statement of Change The text of this document does not constitute a contract. The college reserves the right to make changes in the informatinon presented.

Our Quality Guarantee We believe that lifelong learning is the key to personal and professional growth. Your satisfaction with the learning opportunities we offer is our most important goal! If for any reason you are not completely satisfied, please call (860) 9065130 and we will make it right.

Invest In Your Future Workforce

Capital Crossroads to Careers is an innovative program at Capital Community College designed to expose students to careers in business. Students completion of their Emergency Closings 7KH ,)6 &HQWHU IRU pursue (GXFDWLRQDO ([FHOOHQFH LV AsD ZRUNIRUFH In the event of severe weather, power failure, or any other exsociate Degree while receiving treme or unusual circumstances,GHYHORSHG E\ &RQQHFWLFXW¡V LQVXUDQFH DQG Ă€QDQFLDO VHUYLFHV EXV the College provides the folthrough lowing television and radio stations with closing/delayed KHOS DGGUHVV ERWK WKH on-the-job LQGXVWU\¡V training VKRUW DQG ORQJ paid WHUP ZRUNIR opening information: internships in your WFSB-TV - Channel 3 ,WV SXUSRVH LV WR SURYLGH WKH VNLOOV WUDLQLQJ UHTXLUHG IRU LQG WVIT NBC 30 organization. WTIC (1080 AM & 96.5 FM) HQWHU LQWR DQG DGYDQFH ZLWKLQ WKH LQGXVWU\ VSHFLĂ€FDOO\ IRU KL WRCH (100.5 FM) To learn about a successful RFFXSDWLRQV VXFK DV Ă€QDQFLDO PDQDJHUV DQDO\VWV Ă€QDQFLDO VD WZMX (93.7 FM) and recently DQG launched in WDRC (1360 AM & 102.9 FM) DFFRXQWDQWV DXGLWRUV model XQGHUZULWLQJ DFWXDULHV 7R UH The College’s main phone number (860-906-5000) and webconjunction with Travelers call site (www.ccc.commnet.edu) will also have official emergency information. Except under rapidly changing conditions, informathe Capital Crossroads to tion on the status of day classes will be available by 6 a.m. and Careers Program Office at for night classes by 3:30 p.m. (860) 906-5143.

,1685$1&( $1' ),1$1&,$/ 6(59,&

635,1* _ _ &&& &2001(7 ('8

53

staff Directory

Customer Information Center

(860) 906-5130

Elaine Carlson ecarlson@ccc.commnet.edu Damaris Torres dtorres@ccc.commnet.edu Olivia Fernandez ofernandez@ccc.commnet.edu

Staff Directory Dean, Continuing Education, Economic and Community Development Linda Guzzo (860) 906-5131 lguzzo@ccc.commnet.edu Continuing Education Nancy Caddigan (860) 906-5130 ncaddigan@ccc.commnet.edu

,1685$1& ),1$1&,$/ 6

Continuing Education Gary Carra (860) 906-5138 gcarra@ccc.commnet.edu Continuing Education Daniel J. Cave (860) 906-5046 dcave@ccc.commnet.edu Health Information Technology Jo-Anne Leventhal (860) 906-5029 jleventhal@ccc.commnet.edu

7KH ,)6 &HQWHU IRU (GXFDWLRQDO ([FHOO GHYHORSHG E\ &RQQHFWLFXW¡V LQVXUDQFH DQG KHOS DGGUHVV ERWK WKH LQGXVWU\¡V VKRUW D ,WV SXUSRVH LV WR SURYLGH WKH VNLOOV WUDLQ HQWHU LQWR DQG DGYDQFH ZLWKLQ WKH LQGXV RFFXSDWLRQV VXFK DV Ă€QDQFLDO PDQDJHUV DFFRXQWDQWV DXGLWRUV XQGHUZULWLQJ DQ

Nurse Aide & Allied Health Ruth Krems (860) 906-5142 rkrems@ccc.commnet.edu

Continuing Education Ryan Pierson (860) 906-5019 rpierson@ccc.commnet.edu

Capital Crossroads to Careers Mary Nerbonne (860) 906-5442 mnerbonne@ccc.commnet.edu

Capital Crossroads to Careers Cathy Zizka (860) 906-5143 czizka@ccc.commnet.edu

635,1* _ _ &&& &2001(7 ('8 54

registration

FIVE WAYS TO REGISTER

Mail completed registration form and check or money order for full amount to:

Out of County/Out of State Fees

Carroll Community College !! $#-# 1/;/' Total Cost Business Office CE #/8/9 9.+ /? )'*( 7485+)9/;+ 9:*+398@ #*#+ +" +#- +, &+*0 *8+)9/43 +#'& '9+ ))) )4223+9 '%%& + +*: , 1601 Washington Division of Road Continuing Education, 43*'= 2 '89+7)'7* #/8' 47 '%( 425'3= '& . )#7/*'= . (5Economic % *+ ) & ) Community #* ') &.Development Capital College Westminster, MD Community 21157 CREDIT-FREE REGISTRATION

Capital Community College 47 ')

439/3:/3- *:)'9/43 '&+#&,#&! , +#'&

'5/9'1 42:3/9= 411+-+ (#+ $ '%%,&#+. '$$ !

'/3#& 9 + 442 ''%

'79,47* )+ ') !

Division of Continuing Education, Economic & Community Development HOW DID YOUCREDIT-FREE HEAR ABOUTREGISTRATION US? +<85'5+7 85+)/,= &&&&&&&&&&&&&&&&&&&&&&& 39+73+9 Capital Community College

85+)/,= &&&&&&&&&&&&&&&&&&&&&&&

9.+7 &&&&&&&&&&&&&&&&&&&&&&&&

Division of Continuing Education, Economic & Community Development CREDIT-FREE REGISTRATION

Today’s Date _________________ Social Security Number __________________________________ Date of Birth (required) ____________________ T I am 16 yrs. or older

PAYMENT

!

!

Last Name ___________________________________________________ First Name ____________________________________________ Middle Initial _________ 1+'8+ 574;/*+ 9.+ ,4114</3- 7')+ '3* +9.3/) *'9' !./8 /3,472'9/43 /8 7+6:/7+* 43 ' # " ! % ('8/8 (= 9.+ " Home'1+ Address __________________________________________________________________ +2'1+ %+8 )+79/,= 9.'9 '2 ' 1+-'1 7+8/*+39 4, 433+)9/):9 '3* E-Mail Address ____________________________________________ +5'792+39 4, *:)'9/43 '9/43'1*'9'+39+7 ,47 *:)'9/43 1+'8+ 574;/*+ 9.+ ,4114</37')+ '3* +9.3/)

.';+ 2+9 9.+ 2439. 7+8/*+3)= 7+6:/7+2+39 !./8 /3,472'9/43 /89'9/89/)8 ',,+)9 '*2/88/43 94 47 7+6:/7+*%4:7 43 ' '38<+7 # " !</11% 349 ('8/8 (= 9.+ " +2'1+ %+8 )+79/,= 9.'9 '2 ' 1+-'1 7+8/*+39 433+)9/):9 '3* Zip __________________ 7+-/897'9/43 /3___________________________ 9.+ *:)'9/43 )411+-+ +5'792+39 4, *:)'9/43 City '1+ _______________________________________________ State4,____________ County of Residence '9/43'1 +39+7 ,47 4 '2 349 ' 1+-'1 7+8/*+39 4, 433+)9/):9 .';+ 2+9 9.+

2439. 7+8/*+3)= 7+6:/7+2+39

9'9/89/)8 %4:7 '38<+7 </11 349 ',,+)9 '*2/88/43 94 47 /85'3/) '9/34 7+-/897'9/43 /3 9.+ )411+-+ '2 ' 1+-'1 7+8/*+39 4, 433+)9/):9 4,( 349 1+-'1 &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& Home49'9+ Phone )7+8/*+3)+ _____________________________ Business Phone ( ) ____________________________ Cell Phone43 ( '9/34 ) _____________________________ 43 /85'3/) .448+ 349 94 7+8543*

/85'3/) '9/34 1+'8+ 574;/*+ 9.+ ,4114</3- 7')+ '3* +9.3/) *'9' 43 /85'3/) 43 '9/34 .448+ 94 7+8543* $./9+ 1')0 349 ,7/)'3 2+7/)'3

9'9+ '4,"1+-'1)/9/>+3 7+8/*+3)+ &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& 7+ =4: %+8 4

'1+ +2'1+%+8 %+8 )+79/,= 9.'9 '2 ' 1+-'1 7+8/*+39 4, 433+)9/):9 '3* =4:'7+ ' "=4:)/9/>+3 %+8 4 ,7+34 ' 5+72'3+39 7+8/*+394 -7++3 )'7* .41*+7 .';+ 2+9 9.+ 2439. 7+8/*+3)= 7+6:/7+2+39 %+8

, 34 '7+ =4: ' 5+72'3+39 7+8/*+39 -7++3 )'7* .41*+7

4

'2 349 ' 1+-'1 7+8/*+39 4, 433+)9/):9

!./8 /3,472'9/43 /8 7+6:/7+* 43 ' #

4

)/9/>+3

%+8

4

, 34 '7+ =4: ' 5+72'3+39 7+8/*+39 -7++3 )'7* .41*+7

Course Number

%+8

4

$./9+ 1')0 ,7/)'3 2+7/)'3 2+7/)'3 3*/'3 1'80'3 '9/;+ '9/;+ '<'//'3 47 9.+7 ')/,/) 81'3*+7 9.+7 .448+ 349 94 7+8543*

Course Title

!!

!!

1/;/' $#-#

% ('8/8 (= 9.+ "

/85'3/) '9/34 43 /85'3/) 43 '9/34 .448+ 349 94 7+8543*

9'9+ 4, 1+-'1 7+8/*+3)+ &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& 7+ =4: ' "

" !

2+7/)'3 3*/'3 1'80'3 '9/;+ +39+7 '9/;+ '<'//'3 47 +5'792+39 4,,7/)'3 *:)'9/43 '9/43'1 ,47 *:)'9/43 $./9+ 1')0 2+7/)'3 9'9/89/)881'3*+7 %4:7 '38<+7 9.+7 </11 349 ',,+)9 '*2/88/43 94 47 9.+73*/'3 ')/,/) .448+ 2+7/)'3 1'80'3 '9/;+ '9/;+ '<'//'3 47349 94 7+8543* 7+-/897'9/43 /3 9.+ )411+-+ 9.+7 ')/,/) 81'3*+7 9.+7 .448+ 349 94 7+8543*

Date

Time

Cost

FIVE WAYS TO REGISTER FIVE WAYS TO REGISTER

1/;/' $#-#

#/8/9 9.+ /? )'*( 7485+)9/;+ 9:*+398@ #*#+ +" +#- +, &+*0 *8+)9/43 +#'& '9+ ))) )4223+9 '%%& + +*: ,

#/8/9 9.+ /? )'*( 7485+)9/;+ 9:*+398@ #*#+ +" +#- +, &+*0 *8+)9/43 +#'& '9+ ))) )4223+9 '%%& + +*: ,

47 47') ')

43*'= 52 '89+7)'7* #/8' 47 '%( 425'3= '& . .)#7/*'= . (5 % *+ ) #* ) ') ') &. 43*'= 2 (% '89+7)'7* 47 #*'%( 425'3= '& . )#7/*'= *+ ) ) #/8' &.

439/3:/342:3/9= '&+#&,#&! , +#'& (#+ $ '%%,&#+. '$$ !'/3#& 9 + '/3 #& 9 + 442 ''% )+ ') ! 439/3:/3*:)'9/43 '5/9'1 42:3/9= 411+-+ 442 '79,47* '&+#&,#&! , *:)'9/43 +#'& (#+ $ '5/9'1 '%%,&#+. '$$ ! 411+-+ ''% )+ ') !'79,47*

Mail completed form and check or money Us? order for fullFIVE amount to:WAYS TO REGISTER How Didregistration You Hear About HOW ABOUT HOW DIDDID YOUYOU HEARHEAR ABOUT US? US?

Out of County/Out of State Fees

Carroll Community College !! $#-# 1/;/' Total Cost +<85'5+785+)/,= 85+)/,= &&&&&&&&&&&&&&&&&&&&&&& 39+73+939+73+9 &&&&&&&&&&&&&&&&&&&&&&& 9.+7 &&&&&&&&&&&&&&&&&&&&&&&& +<85'5+7 &&&&&&&&&&&&&&&&&&&&&&& 85+)/,= 85+)/,= &&&&&&&&&&&&&&&&&&&&&&& 9.+7 &&&&&&&&&&&&&&&&&&&&&&&& Business Office CE #/8/9 9.+ ? 7485+)9/;+ 9:*+398@ 8+)9/43 '9 ))) )4223+9 +*: #*#+ +" / )'*( +#- +, &+*0 * +#'& + '%%& + , 1601 Washington Road 43*'= 2 '89+7)'7* 47 '%( 425'3= '& . )#7/*'= . (5 % *+ ) ) #/8' #* ') &. Signature (required) _________________________________________________________________ Westminster, MD 21157 47 ')

439/3:/3- *:)'9/43 '5/9'1 42:3/9= 411+-+ '&+#&,#&! ,Processor +#'& __________________________ (#+ $ '%%,&#+. '$$ ! Date

For Office Use Only: Rec by ___________________________

PAYMENT PAYMENT

'/3#& 9 + 442 ''%

'79,47* )+ ') ! Mail

___________________

Phone

HOW DID YOU HEAR ABOUT US?

+<85'5+7 85+)/,= &&&&&&&&&&&&&&&&&&&&&&& Charge to my:

!

!

!

39+73+9 85+)/,= &&&&&&&&&&&&&&&&&&&&&&&

Credit Card Number ___________________________________________________________________

Walk-In

FAX

!

9.+7 &&&&&&&&&&&&&&&&&&&&&&&&

CID# __________________________________________ Note: Your CID# is the last three digits in the signature box on the back of your credit card

Card Holder’s Name____________________________________________________________________ !

PAYMENT

Credit Card Expiration Date _____________________________

!

Card Holder’s Billing Address (required) ________________________________________________________________________________________________________ Card Holder’s Signature _________________________________________________________________________________________________________________

55

Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.